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Canon imageCLASS MF4570dw Basic Operation Manual
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Canon imageCLASS MF4570dw Basic Operation Manual

Black & white laser multifunction printer
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Table of Contents

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Basic Operation Guide

Network Setting Procedure
Security Functions
Searching in Detail
See the e-Manual.
User Software CD-ROM
Searching the Installation and
Connection Procedure
See the Starter Guide.
Be sure to read the manual before using
the machine.
Keep the manual for future reference.
Quick View- Perform Useful Tasks
1
Before Using the Machine
2
Document and Paper Handling
3
Copying
4
Printing from a Computer
5
Registering Destinations
in the Address Book
6
Using the Fax Functions
7
Using the Scan Functions
8
Maintenance
9
Troubleshooting
10
Registering/
Setting the Various Functions
11
Appendix
Next
Page
P.1-1
P.2-1
P.3-1
P.4-1
P.5-1
P.6-1
P.7-1
P.8-1
P.9-1
P.10-1
P.11-1

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Table of Contents

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Summary of Contents for Canon imageCLASS MF4570dw

  • Page 1: Basic Operation Guide

    Basic Operation Guide Network Setting Procedure Security Functions Searching in Detail See the e-Manual. User Software CD-ROM Searching the Installation and Connection Procedure See the Starter Guide. Be sure to read the manual before using the machine. Keep the manual for future reference. Quick View- Perform Useful Tasks Before Using the Machine Document and Paper Handling...
  • Page 2 Quick View- Perform Useful Tasks Copy There are a variety of copy functions that are explained in later pages of this manual as well as in the e-Manual. You can enlarge or reduce copies as well as copy multiple documents onto one sheet. Additionally, you can adjust the density and image quality before copying.
  • Page 3 Copy Print There are a variety of print functions that are explained in later pages of this manual as well as in the e-Manual. Enlarge or reduce documents and print multiple-page data onto one sheet. You can also perform 2-sided printing. Below is a quick overview of highlighted print features that you can utilize in your everyday use.
  • Page 4 Quick View- Perform Useful Tasks Copy There are a variety of fax functions that are explained in later pages of this manual as well as in the e-Manual. The machine is equipped with a Super G3 fax, with high transmission speeds as well as the PC function which can send a document from a computer directly, which reduces paper costs.
  • Page 5 Copy Print Various Sending/Receiving Functions Various Sending Functions Various Methods for Specifying a Destination You can register fax destinations in the address book. You can specify the destinations using various methods, enabling you to send documents quickly and easily. Destination search A A A A A B B B B B C C C C C...
  • Page 6 Quick View- Perform Useful Tasks Copy There are a variety of scan functions that are explained in later pages of this manual as well as in the e-Manual. You can easily send scanned documents to your computer. Below is a quick overview of highlighted scan features that you can utilize in your everyday use. Saving in a Computer There are two methods for saving scanned documents in a computer.
  • Page 7 Copy Print There are a variety of network settings that are explained in the e-Manual. Since the machine has a built-in network board, you can print, fax, and scan from a computer via a network. You can also perform efficient management by configuring the machine using the Remote UI.

  • Page 8: Table Of Contents

    C o n t e n t s Contents Manuals for the Machine Available Features How to Use This Manual Important Safety Instructions Installation Requirements and Handling Legal Notices Laser Safety 1. Before Using the Machine Names and Functions on Each Part of the Machine Front Side Back Side Interior...
  • Page 9 5. Registering Destinations in the Address Book Address Book One-touch Keys Coded Dialing Group Dialing Registering and Editing One-Touch Keys Registering and Editing via the Operation Panel Registering and Editing One-Touch Keys via the Remote UI Registering and Editing Coded Dial Codes Registering and Editing via the Operation Panel Registering and Editing a coded Dial Code via the Remote UI Registering and Editing Recipients for Group Dialing...
  • Page 10 About the Supplied Toner Cartridge About Replacement Toner Cartridge Handling Toner Cartridge Checking the Toner Level Using the Toner Saver Mode Before Replacing the Toner Cartridge Replacing the Toner Cartridge Precautions when Replacing Toner Cartridge Purchase Consumables Recycling Used Cartridges The Clean Earth Campaign U.S.A.

  • Page 11: Manuals For The Machine

    Manuals for the Machine Read this manual first. This manual describes the settings for setting up the machine and installing the software. Be sure to read this manual before using the machine. Read this manual with Starter Guide. This manual describes Wireless LAN setup procedures and causes and countermeasures for troubles you might face during the setup.

  • Page 12: Available Features

    Available Features The following features are available for each model. ○ : available — : not available Copy MF4570dw ○ How to Use This Manual Symbols Used in This Manual Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To WARNING use the machine safely, always pay attention to these warnings.

  • Page 13: Important Safety Instructions

    (1) and disconnect the interface cable if it is connected (2). Then, unplug the power plug from the AC power outlet (3) and contact your local authorized Canon dealer. O F F O F F • Do not use this product near any medical electric equipments.
  • Page 14 Then, unplug the power plug from the AC power outlet and contact your local authorized Canon dealer. Continued use can result in a fire or electrical shock. • Do not use flammable sprays near the machine. If...

  • Page 15: Maintenance And Inspections

    • Check the power cord and plug regularly. The following conditions may result in fire, so please contact your local authorized Canon dealer or the Canon help line. - There are burn marks on the power plug. - The blade on the power plug is deformed or broken.
  • Page 16 Consumables WARNING • Do not dispose of used toner cartridges in open flames. This may cause the toner to ignite, resulting in burns or fire. • Do not store toner cartridges or paper in a location exposed to open flames. This may cause the toner or paper to ignite, resulting in burns or fire.

  • Page 17: Temperature And Humidity Conditions

    Installation Requirements and Handling In order to use this machine in a safe and trouble-free manner, install the machine in a place that fulfills the following conditions. Also, read the remarks carefully. Temperature and Humidity Conditions • Temperature range: 50 to 86°F (10 to 30°C) •...

  • Page 18: Customer Support

    Chapter 9. If you cannot solve the problem or if you think your machine needs servicing, contact Canon Customer Care Center at 1-800-OK-CANON between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday. On-line support for 24 hours is also available at the website.

  • Page 19: Legal Notices

    IPv6 Forum. Trademarks Canon, the Canon logo, and imageCLASS are registered trademarks of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries. Apple, Mac OS, and Macintosh are trademarks or registered trademarks of Apple Inc.
  • Page 20 Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT.

  • Page 21: Users In Canada

    IDDD (International Direct Distance Dial) line if you communicate overseas NOTE Canon recommends an individual line following industry standards, i.e., 2,500 (touch-tone) or 500 (rotary/pulse dial) telephones. A dedicated extension off a PBX (Private Branch eXchange) unit without “Call Waiting” can be used with your facsimile unit.
  • Page 22 Ligne automatique internationale (si vous communiquez avec les pays étrangers) NOTE Canon vous conseille d’utiliser une ligne individuelle conforme aux normes industrielles, à savoir: ligne téléphonique 2,500 (pour appareil à clavier) ou 500 (pour appareil à cadran/impulsions). Il est également possible de raccorder ce télécopieur à...

  • Page 23: Laser Safety

    Laser Safety This machine complies with 21 CFR Chapter 1 Subchapter J as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
  • Page 24 xxiv...

  • Page 25: Before Using The Machine

    Before Using the Machine This category describes the features of the machine and its useful functions. Names and Functions on Each Part of the Machine Front Side Back Side Interior Multi-purpose Tray Paper Cassette Operation Panel LCD (Standby Mode) Copy Mode Fax Mode Scan Mode Navigating the Menu...

  • Page 26: Names And Functions On Each Part Of The Machine

    Names and Functions on Each Part of the Machine This section describes the parts and functions of the machine. Front Side Document guides Adjust to the width of the document. Feeder cover Open this cover to clear paper jams. Lift handles Hold this handle to lift or transport the machine.

  • Page 27: Back Side

    Back Side Rating label The average values of the required voltage and current are specified. Rear cover Open this cover to clear paper jams. USB port Connect to a computer via a USB cable. LAN port Connect to a network via a LAN cable. Interior Scanning platform Open this platform to replace the toner cartridge or clear paper...

  • Page 28: Multi-Purpose Tray

    Multi-purpose Tray Paper guides Adjust to the width of the paper. Paper Cassette Dust cover Protects paper in the paper cassette from dirt and dust. Paper guides Adjust the paper guides to the width and length of the paper.

  • Page 29: Operation Panel

    Operation Panel Mode switching keys [One-touch Speed Dial] keys ([01]/[02]/[03]/[04] keys) [Address Book] key [Redial] key [Pause] key [Hook] key [Menu] key [Paper Settings] key [Report] key [Status Monitor/Cancel] key [Reset] key [Back] key ] key ] key ] key ] key [OK] key [Wi-Fi] indicator...

  • Page 30: Lcd (Standby Mode)

    LCD (Standby Mode) This section describes the following screens. • Copy Mode • Fax Mode • Scan Mode NOTE Display of the standby mode • You can change the standby display which appears when the power switch is turned ON. e-Manual →...

  • Page 31: Navigating The Menu

    Navigating the Menu This section describes how to navigate the menu and specify values on the menu screen. Keys to be used for this operation Menu Back Entering the Menu Screen Press [ ] (Menu) to enter the menu screen. Scrolling Through Menu Items The scroll bar at the right side of the screen indicates that more items are available.

  • Page 32: Specifying Values Using The Navigation Keys

    Specifying values using the navigation keys Specifying values Situation When moving through the bars to adjust levels such as density When selecting a value to set a timer When entering a series of numbers or letters such as PIN Confirming the input To confirm the input: •...

  • Page 33: Text Input Method

    Deleting text, symbols, or numbers To delete text, numbers, or symbols, press [ To delete all text, numbers, or symbols, press and hold ] (Clear). Example: Enter <CANON>. Ensure that the input mode is <A>. Press [ display. Register Unit Name <Apply>...

  • Page 34: Entering Ip Address

    Press [ ] until the letter “N” appears on the display. Register Unit Name CANON <Apply> Entry Mode: A Press [ ] or [ ] to select <Apply>, and then press [OK]. The entry is applied. Entering IP Address Enter numbers using the following keys.

  • Page 35: Setting The Sleep Timer

    Setting the Sleep Timer The machine returns to sleep mode automatically when it is idle for a specified length of time. Keys to be used for this operation Menu Press [ ] (Menu). Press [ ] or [ ] to select <Timer Settings>, and then press [OK].

  • Page 36: Setting The Current Date And Time

    Setting the Current Date and Time Specify a display format for the date and time and set the current date and time. The specified date and time are used for some fax functions and reports. Keys to be used for this operation Menu Press [ ] (Menu).

  • Page 37: Document And Paper Handling

    Document and Paper Handling Document Requirements Scanning Range Copy Scan Placing Documents Placing Documents on the Platen Glass Loading Document in the Feeder Paper Requirements Paper Size Paper Type Printable Range Loading Paper In the Paper Cassette In the Multi-Purpose Tray Precautions when Loading Paper Paper Loading Capacity Paper Loading Orientation...

  • Page 38: Document Requirements

    Document Requirements • Plain paper • Heavy paper • Photograph Document type • Small documents (e.g., index cards) • Special types of paper (e.g., tracing paper, transparencies, etc.) • Booklet (Up to 3/4” (20 mm) thickness) Size (W x L) Maximum 8 1/2”...

  • Page 39: Fax

    Platen Glass 1/8 in. 1/8 in. (3 mm) (3 mm) Scan Platen Glass 1/16 in. 1/16 in. (1.5 mm) (1.5 mm) 1/8 in. (3 mm) 3/64 in. (1 mm) 3/64 in. (1 mm) * The whole document can be scanned without any margins.

  • Page 40: Placing Documents

    Placing Documents This section describes placing the documents on the platen glass or loading them in the feeder. Placing Documents on the Platen Glass Open the feeder. Place a document face down. Align the document with the appropriate paper size marks. If your document does not match any of the paper size marks, align the center of your document with the arrow mark.
  • Page 41 Fan the document stack and align the edges of the pages. Thoroughly fan in Align the edges on a small batches flat surface a few times Neatly place the documents face up. • Load the document under the load limit guides (A). •...

  • Page 42: Paper Requirements

    Paper Requirements Paper Size The available paper sizes are as follows. : Available : Not available ○ Paper size A4 (8 1/4” x 11 3/4” (210 mm x 297 mm)) B5 (7 1/8” x 10 1/8” (182 mm x 257 mm)) A5 (5 7/8”...

  • Page 43: Paper Type

    If you smell a burnt odor, however, immediately turn OFF the machine, unplug the power plug from the AC power outlet, and then contact your local authorized Canon dealer or the Canon help line. Continued use can result in a fire or electrical shock. Paper Capacity...

  • Page 44: Printable Range

    Printable Range The shaded area indicates the approximate printable area of A4 paper. Note that the margin widths listed below are rough standards and there may be slight variations in actual use. 1/4 in. (5 mm) 1/4 in. (5 mm) 1/4 in.

  • Page 45: Loading Paper

    Loading Paper This section describes how to load paper in the paper cassette and the multi-purpose tray. NOTE If you use paper of a different size or type The default paper size/type is set to <Letter> and <Plain (16 lb Bond-24 lb Bond)>...
  • Page 46 (3) Loosen any stiff corners of the envelopes and flatten curls as shown in the figure. (4) Align the edges of the envelopes on a flat surface. (5) Gently load the envelopes into the paper cassette with the print side face up, until the edge of the envelope stack meets the back of the paper cassette.

  • Page 47: In The Multi-Purpose Tray

    In the Multi-Purpose Tray Before loading paper in the multi-purpose tray, see “Precautions when Loading Paper” (→P.2-12). Use the multi-purpose tray when you want to copy or print on a paper that is different from what is in the paper cassette. You can load a single sheet of paper in the multi-purpose tray.

  • Page 48: Precautions When Loading Paper

    Precautions when Loading Paper CAUTION Be careful when handling paper Handle paper carefully not to cut your hands with the edges of the paper. Precautions when inserting the paper cassette Be careful not to catch your fingers. IMPORTANT Adjust the paper guides to the paper width without space.

  • Page 49: Paper Loading Orientation

    Paper Loading Orientation NOTE Paper loading orientation when loading in the multi- purpose tray Paper loading orientation for the multi-purpose tray is same as which for the paper cassette. When printing paper with a letterhead or logo (previously printed paper) Load the paper as shown below.

  • Page 50: Setting A Paper Size And Type

    Setting a Paper Size and Type Whenever you change the paper size and type loaded in the cassette or tray, follow the procedure in this section to adjust the paper size and type settings. IMPORTANT If the setting is different from the size of the loaded paper An error message appears, or printing is not performed correctly.
  • Page 51 Specifies the size of <X> direction and <Y> direction. (1) Press [ ] or [ ] to select the direction, and then press [OK]. Specify Size <Apply> X: 0" Y: 0" (2) Press [ ] or [ ] to specify the size, and then press [OK]. You can also enter values using the numeric keys.

  • Page 52: Selecting Print Side

    Selecting Print Side You can specify whether to match the sides to be printed for 2-sided printing and 1-sided printing. Depending on the setting for this item, the side to be printed changes. When using previously printed paper, read “Paper Loading Orientation”...
  • Page 53 When specifying <Print Speed Priority>, load paper as follows. : Feeding direction) * For details on the procedure for loading paper when printing pages of the landscape layout, see “Paper Loading Orientation” (→P.2-13). When performing When performing 1-sided printing 2-sided printing <Print Speed Load paper with the...
  • Page 54 2-18...

  • Page 55: Copying

    Copying This category describes the copying features. Basic Copying Method Checking and Canceling Copy Jobs Canceling using the Stop Key Checking and Canceling using the Status Monitor/Cancel Key Copy Settings Adjusting the Density Selecting Image Quality (Copy) 2-Sided Copying Enlarging/Reducing Copies Multiple Documents onto One Sheet (N on 1) Collating Copies Emphasize the Outline of an Image (Sharpness)

  • Page 56: Basic Copying Method

    Basic Copying Method This section describes the basic procedure for copying. Place documents. “Placing Documents” (→P.2-4) “Document Requirements ” (→P.2-2) * A maximum of 35 pages can be loaded into the feeder. Press [ Specify the copy settings as needed. You can specify up to 7 items.

  • Page 57: Checking And Canceling Copy Jobs

    Checking and Canceling Copy Jobs You can check detailed information about copy jobs. Also, you can cancel copy jobs while the jobs are in process. NOTE If the processing/Data indicator on the operation panel Turned on/blinking A job is being processed. Turned off No jobs are in the memory.

  • Page 58: Copy Settings

    Copy Settings Adjusting the Density Copy mode screen Copy: Press Start 100% Density: 0 Original Type: Text 2-Sided: Off Press [ ] or [ ] to select <Density> Selecting Image Quality (Copy) Copy mode screen Copy: Press Start 100% Density: 0 Original Type: Text/ 2-Sided: Off Press [...

  • Page 59: 2-Sided Copying

    Copy Settings 2-Sided Copying Copy mode screen Copy: Press Start 100% Density: 0 Original Type: Text 2-Sided: Off Press [ ] or [ ] to select <2-Sided> If you want to specify 2-Sided copying format Press [ ] or [ ] to select <Format Settings>...

  • Page 60: Enlarging/Reducing Copies

    Copy Settings Enlarging/Reducing Copies Copy mode screen Copy: Press Start 100% Original Type: Text 2-Sided: Off Copy Ratio: 100% Dir Press [ ] or [ ] to select <Copy Ratio> For custom ratio Press [ ] or [ → [OK] Copy Ratio Custom Ratio 100% Direct...

  • Page 61: Collating Copies

    Copy Settings Collating Copies Copy mode screen Copy: Press Start 100% Copy Ratio: 100% Di N on 1: Off Collate: Off Press [ ] or [ ] to select <Collate> Printouts of a complete job are grouped. For example, if you are copying three copies of a three-page <Off>...

  • Page 62: Copying An Id Card

    Copying an ID Card You can make a copy of a 2-sided card onto one side of a paper. Keys to be used for this operation COPY Place a card on the platen glass, and then close the feeder. Place the card with a 1/4” (5 mm) space created from the left edge of the platen glass.

  • Page 63: Changing The Default Values

    Changing the Default Values The default values of the copy are the function which is applied when [ ] (Reset) is pressed or the power is turned ON. You can change the default values to suit your needs. You can register the following types of settings as the default values.
  • Page 64 3-10...

  • Page 65: Printing From A Computer

    Printing from a Computer This category describes how to print from computers. * If you are a Macintosh user, see the following. • To install the Print Driver → Starter Guide or Mac UFR II Printer Driver Installation Guide • To view how to use each function →...

  • Page 66: Installing The Printer Driver

    Installing the Printer Driver The following procedures are required as the preparations for printing. Step 1 Select USB or network connection. Step 2 Install the printer driver. NOTE When changing the port number of the machine Change the port number of the machine. e-Manual →...

  • Page 67: Printing From A Computer

    Printing from a Computer Scaling Documents You can enlarge or reduce documents to match the output paper size. There are two methods for scaling a document: select the output size of the document to scale it automatically, or specify the scaling value manually. Click [Page Setup].

  • Page 68: 2-Sided Printing

    Select the page layout from [Page Layout]. Select the page order from [Page Order]. The output image is displayed in the preview area. Click [OK]. NOTE • You cannot enlarge and reduce manually when using this function. • Although there may be a function for printing multiple copies depending on the application you are using, do not use it together with this function.

  • Page 69: Checking And Canceling Print Jobs

    Checking and Canceling Print Jobs You can check detailed information about print jobs in the middle of currently printing or waiting. NOTE Document name and user name displayed in the operation panel Some file name may be displayed incorrectly depending on the type of the file to be printed.

  • Page 71: Registering Destinations In The Address Book

    Registering Destinations in the Address Book This section describes the procedures for registering destinations in the address book and changing or deleting the registered settings. Address Book One-touch Keys Coded Dialing Group Dialing Registering and Editing One-Touch Keys Registering and Editing via the Operation Panel Registering and Editing One-Touch Keys via the Remote UI Registering and Editing Coded Dial Codes Registering and Editing via the Operation Panel...

  • Page 72: Address Book

    Address Book When faxing documents, you can specify a destination by manually entering characters with the numeric keys or by selecting a pre-registered destination from the address book. You can register frequently used destinations under one-touch keys and coded dial codes. You can also save one-touch keys and coded dial codes as a group.

  • Page 73: Registering And Editing One-Touch Keys

    Entry Mode: A Press [ ] or [ ] to select <Destination>, and then press [OK]. <Apply> Name: CANON Destination: One-Touch: 01 (10) Use the numeric keys to specify <Destination>. Press [OK] to specify <Settings> as needed. Destination (Max 40) 0123456789 <Apply>...
  • Page 74 0123456789 <Apply> Settings (12) Press [ ] or [ ] to select <Apply>, and then press [OK]. <Apply> Name: CANON Destination: 0123456 One-Touch: 01 ● Editing a one-touch key Press [ Register New Destin Edit Address Book Address Book Details...

  • Page 75: Registering And Editing One-Touch Keys Via The Remote Ui

    Registering and Editing One-Touch Keys via the Remote UI Start the web browser. Enter “http://<the IP address of the machine>/” in the address field, and then press the [ENTER] key on your keyboard. Input Example: “http://192.168.0.215/” Log on to the Remote UI. (1) Select [System Manager Mode].

  • Page 76: Registering And Editing Coded Dial Codes

    Press [ Name (Max 16 char.) CANON <Apply> Entry Mode: A Press [ [OK]. <Apply> Name: CANON Destination: Coded Dial: 001 Use the numeric keys to specify <Destination>. Press [OK] to specify <Settings> as needed. Destination (Max 40) 0123456789 <Apply>...
  • Page 77 (11) Press [ ] or [ ] to select <Coded Dial>, and then press [OK]. <Apply> Name: CANON Destination: 0123456 Coded Dial: 001 (12) Press [ ] or [ ] to select the number to be registered, and then press [OK].

  • Page 78: Registering And Editing A Coded Dial Code Via The Remote Ui

    Registering and Editing a coded Dial Code via the Remote UI Start the web browser. Enter “http://<the IP address of the machine>/” in the address field, and then press the [ENTER] key on your keyboard. Input Example: “http://192.168.0.215/” Log on to the Remote UI. (1) Select [System Manager Mode].

  • Page 79: Registering And Editing Recipients For Group Dialing

    Registering and Editing Recipients for Group Dialing You can perform the following procedures. • Registering group addresses • Adding a recipient to group addresses • Deleting a recipient from group addresses • Changing a group name • Deleting group addresses IMPORTANT Before registering group addresses •...
  • Page 80 Press [ ] or [ ] to select <Destinations>, and then press [OK]. Group <Apply> Name: GROUP Destinations::000 One-Touch: 03 (10) Press [ ] or [ ] to select <Add>, and then press [OK]. Destination <Apply> <Add> (11) Press [ ] or [ ] to select a destination that you want to add, and then press [OK].
  • Page 81 ● Deleting destinations from a group Press [ Press [ ] or [ ] to select <Edit Address Book>, and then press [OK]. Register New Destin Edit Address Book Address Book Details All A-Z When the address book PIN is specified Use the numeric keys to enter the PIN, and then press [OK].

  • Page 82: Registering And Editing A Destination Group Via The Remote Ui

    Press [ ] or [ ] to select <Apply>, and then press [OK]. Name (Max 16 char.) GROUP A <Apply> Entry Mode: A Press [ ] or [ ] to select <Apply>, and then press [OK]. Group <Apply> Name: GROUP A Destinations: 002 One-Touch: 03 ●...
  • Page 83 ● Adding destinations to a group Click the number or name. Click [Edit]. Click [Address Book]. Click [One-Touch] or [Coded Dial] from the drop-down list, select the check box for the number to be added in a group, and then click [OK]. ●...
  • Page 84 5-14...

  • Page 85: Using The Fax Functions

    Using the Fax Functions This section describes the procedure for using the fax functions. Basic Method for Sending Faxes Fax Settings Image Quality Settings Density Settings Sharpness Settings Specifying Destinations Specifying Destinations by Entering a Fax Number Specifying Destinations with the One-Touch Keys Specifying Destinations Using Coded Dialing Specifying Destinations Using Group Dialing Specifying Destinations Using the Address Book...

  • Page 86: Basic Method For Sending Faxes

    Basic Method for Sending Faxes This section describes the basic procedure for sending faxes. Place documents. “Placing Documents” (→P.2-4) “Document Requirements ” (→P.2-2) Press [ Set scanning settings for documents as needed. There are the three items you can specify. (For details, see P.6-3.) Image Quality Settings Density Settings...

  • Page 87: Fax Settings

    Fax Settings Image Quality Settings Fax mode screen Specify destination. 01/01/2011 12:52AM RX Mode: Auto Resolution: 200 x 10 Press [ ] or [ ] to select <Resolution>. Density Settings Fax mode screen Specify destination. 01/01/2011 12:52AM Resolution: 200 x 1 Density: 0 Press [ ] or [ ] to select <Density>.

  • Page 88: Specifying Destinations

    Specifying Destinations Specifying Destinations Specifying Destinations by Entering a Fax Number Specifying Destinations with the One-Touch Keys Specifying Destinations Using Coded Dialing Fax mode screen Specify destination. 01/01/2011 12:52AM Sharpness: 0 Specify Destination Press [ ] or [ ] to select <Specify Destination>.

  • Page 89: Specifying Destinations Using Group Dialing

    > at the bottom left of the screen to add or edit recipients. “ Registering Destinations in the Address Book” → P.5-1) CANON 0123456789 GroupA 2 Destin User01 01234567 Enter coded dial no. *001 Enter the three-digit registration number (001 to 100) with the numeric keys.

  • Page 90: Redialing (Manual Redialing)

    Redialing (Manual Redialing) To redial a number, follow the procedures below. Keys to be used for this operation Redial Place documents. “Placing Documents” (→P.2-4) “Document Requirements ” (→P.2-2) Press [ Press [ ] (Redial). Press [ ] or [ ] to select a recipient, and then press [OK].

  • Page 91: Useful Fax Sending Methods

    Useful Fax Sending Methods Sending a Fax after Making a Phone Call (Manual Sending) Send a fax manually in the following cases. • If you want to make a phone call before sending fax documents • If the recipient’s fax machine cannot automatically receive faxes Keys to be used for this operation Numeric keys...

  • Page 92: Sending A Fax Abroad (Adding Pauses)

    Use the numeric keys to enter the required numbers for the information service. Specify destination. 01/01/2011 12:52AM 012XXXXXXT3456 Start Receiving Resolution: 200 x 1 If you want to receive faxes, press [ NOTE Telephone call The external telephone must be connected to this machine. Check the dial tone before entering a fax number.

  • Page 93: Sending To Multiple Destinations At A Time

    Sending to Multiple Destinations at a Time (Sequential Broadcast) You can send the same document to multiple destinations. Keys to be used for this operation Numeric keys Place documents. “Placing Documents” (→P.2-4) “Document Requirements ” (→P.2-2) Press [ ] or [ ] to select <Specify Destination>, and then press [OK].

  • Page 94: Receiving Faxes

    Receiving Faxes This section describes the procedure for receiving faxes. Receive Mode Your machine provides multiple methods for automatically or manually receiving faxes. To select the receive mode that best suits your needs, refer to the flowcharts that follow. The default receive setting is <Auto> mode. Receives faxes automatically.
  • Page 95 Receives faxes automatically. (When a call comes in, the telephone will ring. To disable the incoming ring, Fax/Tel Auto Switch mode see "Incoming Ring" ( P.6-23)) Respond to a telephone call by picking up the handset. Operation for when an incoming call is received An incoming call rings for the specified number of times.

  • Page 96: Changing The Receive Mode

    In manual mode, you must pick up the handset to answer calls or receive faxes. Manual mode Use this mode if you expect to receive more incoming telephone calls than faxes or expect to seldom receive faxes. Operation for when an incoming call is received When you pick up the handset while the telephone rings When the call is a fax...

  • Page 97: Detailed Settings For The Fax/Tel Auto Switch Mode

    Detailed Settings for the Fax/Tel Auto Switch Mode Set the ringing time or the operations for the Fax/Tel Auto Switch mode. Keys to be used for this operation Press [ Press [ ] or [ ] to select <RX Mode>, and then press [OK].

  • Page 98: Forwarding Received Fax Documents In Memory To Other Destinations (Manual Forwarding)

    You can specify the destination via one of the following methods. “Specifying Destinations with the One-Touch Keys” (→P.6-4) “Specifying Destinations Using Coded Dialing” (→P.6-4) “Specifying Destinations Using the Address Book” (→P.6-5) Press [OK]. CANON 0123456789 GroupA 2 Destin User01 01234567...

  • Page 99: Checking And Managing Fax Documents In Memory

    Checking and Managing Fax Documents in Memory You can check the status of or manage fax documents that are in the machine’s memory. Checking and Canceling Fax Jobs You can check detailed information about fax jobs currently being sent or received, or waiting to be sent or received. Also, you can also cancel unnecessary jobs (documents).

  • Page 100: Checking And Deleting Received Fax Documents

    Press [ ] (Menu). Press [ ] or [ ] to select <System Management Settings>, and then press [OK]. Menu Fax TX Settings Fax RX Settings Adjustment/Maintena System Management Se When the system manager PIN is specified Enter the system manager PIN. “Text Input Method”...

  • Page 101: Checking The History Of Received/Sent Fax Documents

    For canceling (1) Press [ ] or [ ] to select <Delete>, and then press [OK]. Details <Delete> <Forward> Job Number: 5004 Status: Waiting to (2) Press [ ] to select <Yes>, and then press [OK]. Delete? The received job is deleted. (3) Press [ ] (Status Monitor/Cancel) to close the screen.

  • Page 102: Changing The Default Values For Fax

    Changing the Default Values for Fax The default values for fax are those functions which are applied automatically when [ power is turned ON. You can change the default values to suit your needs. You can register the following types of settings as the default values.

  • Page 103: Changing The Fax Settings

    Changing the Fax Settings (Items Specified Using the [Menu] Button) Change the settings for sending and receiving faxes. For details on the procedure for setting specifications or the setting items, see the next items. “Setting Procedure for Sending Faxes” (→P.6-19) “Setting Items”...

  • Page 104: Register Unit Name

    The sender ID is printed on the top of the sent document. Page Number (Unit Name) Information such as your fax number and name is printed, enabling the recipient to know who sent the document. CANON P.0001 How to display the settings Settings (Bold: Default settings)

  • Page 105: Pause Time

    How to display the settings ] (Menu) → <Fax TX Settings> → <TX Function Settings> → <ECM TX> Settings (Bold: Default settings) Does not use the ECM function. Uses the ECM function. Pause Time Specify the length of a pause when [ pressed.

  • Page 106: Setting Items For The Receive Settings

    Press [ ] or [ ] to select <Off> or <On>, and then press [OK]. ECM RX * When <Apply> appears in the screen, you must select <Apply> and press [OK] to apply the setting. Press [ ] (Menu) to close the menu screen.

  • Page 107: Incoming Ring

    Incoming Ring Specify whether or not the external telephone will ring during an incoming call if <RX Mode> is set to <Auto> or <Fax/Tel Auto Switch>. You can also specify the number of ringing times. After the external telephone rings for specified times, the machine automatically starts receiving when receiving a fax.

  • Page 108: Setting Items

    Press [ ] or [ ] to select <TX Start Speed>, and then press [OK]. Fax Settings TX Start Speed RX Start Speed Press [ ] or [ ] to select the send start speed, and then press [OK]. TX Start Speed 33600 bps 14400 bps 9600 bps...

  • Page 109: Address Book Pin

    Address Book PIN Specify a PIN to protect the address book. The PIN will be required to register, edit, or delete destinations. How to display the settings ] (Menu) → <System Management Settings> → <Restrict TX Function> → <Address Book PIN> Settings Enter a 7-digit number.

  • Page 110: Canceling Fax Jobs

    Canceling Fax Jobs You can cancel fax jobs that are sending or receiving, or waiting to be sent or received. Press [ Press [ ] (Stop). * If only one job is processing or waiting to be sent or received, you can stop the job by pressing [ When <Cancel?>...

  • Page 111: Using The Scan Functions

    Chapter Using the Scan Functions The documents scanned by the machine can be stored in a computer. * If you are a Macintosh user, see the Mac Scanner Driver Guide. To view how to display the Mac Scanner Driver Guide, see “For Macintosh Users” (→P.11-4). Basic Operation Methods for Scanning...

  • Page 112: Basic Operation Methods For Scanning

    Basic Operation Methods for Scanning You can scan a document using the keys on the operation panel. NOTE To scan documents by operating a computer See “Scan” in the e-Manual. Keys to be used for this operation Place documents. “Placing Documents” (→P.2-4) “Document Requirements ”...
  • Page 113 If you cannot scan You cannot scan when the setting screen of the MF Toolbox is displayed. Click [ ] to close the setting screen before scanning. The location to save the scanned images The folder where the images are saved opens automatically after scanning.

  • Page 115: Maintenance

    Maintenance This section describes the maintenance of this machine, replacement of the toner cartridges, and so on. Cleaning the Machine Cleaning the Exterior Cleaning the Interior Cleaning the Fixing Unit Cleaning the Platen Glass Cleaning the Feeder Precautions When Cleaning the Machine Replacing Toner Cartridges When a Message Appears When White Streaks Appear On the Printouts or Some Parts...

  • Page 116: Cleaning The Machine

    Cleaning the Machine Cleaning the Exterior Clean the exterior of the machine and ventilation slots. Turn OFF the power switch and disconnect the power cord. Clean the exterior of the machine with a soft, well wrung out cloth dampened with water or mild detergent diluted with water.

  • Page 117: Cleaning The Fixing Unit

    Remove the toner cartridge. Remove any toner or paper debris from interior of the machine, with a clean, soft, dry, and lint-free cloth. Insert the toner cartridge. Fit the protrusions (A) on each side of the toner cartridge into the guides located on each side of the machine, and then slide the toner cartridge into the machine until the toner cartridge meets the back of the machine.

  • Page 118: Cleaning The Platen Glass

    Cleaning the Platen Glass Follow this procedure to clean the platen glass and under surface of the feeder. Turn OFF the power switch and disconnect the power cord. Open the feeder. Clean the platen glass and the under surface of the feeder.
  • Page 119 CAUTION Precautions when closing the feeder Be careful not to get your fingers caught. Do not touch the fixing unit (A). Touching the fixing unit (A) may cause burns as it becomes very hot during use. Precautions if you get toner on your hands or clothing If toner gets on your hands or clothing, wash them immediately with cold water.

  • Page 120: Replacing Toner Cartridges

    Replacing Toner Cartridges Toner cartridges are consumable products. When the toner has almost or completely run out in the middle of operating this machine, a message appears in the display, or the symptoms described below appears. Follow a proper resolution depending on the message or symptom.

  • Page 121: About The Supplied Toner Cartridge

    Be careful of counterfeit toner cartridges. Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridges may result in poor print quality or machine performance.

  • Page 122: Checking The Toner Level

    Checking the Toner Level Keys to be used for this operation Status Monitor/Cancel Press [ ] (Status Monitor/Cancel). Press [ ] or [ ] to select <Device Status>, and then press[OK]. Status Monitor/Cancel Device Status Copy Job Status Fax Job Status/Hist Print Job Status Press [ ] or [ ] to select <Toner Gauge>, and then press[OK].

  • Page 123: Before Replacing The Toner Cartridge

    <Off> Do not use the toner saver mode. <On> Use the toner saver mode. NOTE When the <Toner Saver Mode> is set to <On> You may conserve toner, however, the output may be less clear and thin lines or light colors may be printed unclearly. Press [ ] (Menu) to return to standby mode.

  • Page 124: Replacing The Toner Cartridge

    Insert the toner cartridge. Fit the protrusions (A) on each side of the toner cartridge into the guides located on each side of the machine, and then slide the toner cartridge into the machine until the toner cartridge meets the back of the machine. Close the toner cover.

  • Page 125: Precautions When Replacing Toner Cartridge

    Remove the toner cartridge. Take out the new toner cartridge from the protective bag. You can open the protective bag with your hands from the notch. Gently shake the toner cartridge five or six times to evenly distribute the toner. Place the toner cartridge on a flat surface, remove the tab, and gently pull the sealing tape completely out.

  • Page 126: Purchase Consumables

    “Continue Print. When Toner Is Nearly Out” (→P.6-22) Collecting used toner cartridges “Recycling Used Cartridges” (→P.8-13) Purchase Consumables Purchase at your local authorized Canon dealer. If you are not sure, contact the Canon help line.

  • Page 127: Recycling Used Cartridges

    Wildlife Federation, and The Nature Conservancy and in Canada through donations to the World Wildlife Fund Canada and The Nature Conservancy of Canada. Since its inception, The Canon Cartridge Recycling Program has collected huge amount of cartridges that otherwise would have been discarded into landfills or similar facilities.

  • Page 128: Shipping

    Shipping Apply the UPS authorized returning label provided in this guide. Residents of Alaska and Hawaii: Do not use the UPS authorized returning label. For Alaska and Hawaii Canon set up alternative mail service with the U.S. Postal Service. Please call 1-800-OK-Canon to receive U.S. Postal Service merchandise returning label.

  • Page 129: Canada Program-Canada Programme

    • Repackage the empty cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge’s box. • Place the empty cartridge in the box of your new cartridge. Seal the box. • Apply the Canon Canada Inc./Canada Post label provided in this brochure. Canon’s labels are specially marked so that Canon pays the postage.

  • Page 130: Transporting The Machine

    Transporting the Machine Before transporting the machine, see “Precautions when Transporting the Machine” (→P.8-17) When changing the location of the machine or moving the machine for maintenance, be sure to perform the following procedure. Turn OFF the machine and any connected computer.

  • Page 131: Precautions When Transporting The Machine

    Remove any paper from the paper cassette. NOTE If the paper guide at the front projects from the paper cassette Push the paper guide into the paper cassette. Lower the dust cover. Close the paper cassette. Move the machine. Ensure that all covers and trays are closed, and hold the lift handles with the front side of the machine facing you.
  • Page 132 8-18...

  • Page 133: Troubleshooting

    Troubleshooting This section describes solutions for cases such as paper jam and when problems are not solved. Clearing Jams Document Jams in the Feeder Paper Jams Inside the Machine Display Message Error Codes If <Incorrect Size/Setting> Appears Troubleshooting Check the Following First Is the power switched ON? Has the power switch been just turned ON? Is the machine in Sleep mode?

  • Page 134: Clearing Jams

    • Ensure that you have removed all scraps of paper from the inside of the machine. Touching the transfer roller (A) may damage the machine. Contact your local authorized Canon dealer or the Canon help line for assistance, if needed.

  • Page 135: Document Jams In The Feeder

    Document Jams in the Feeder Referring to the procedure on the display, follow the steps below to remove jammed documents. Remove any document loaded in the feeder. Open the feeder cover. Remove any jammed document by pulling it gently. Close the feeder cover. Place documents in the feeder.
  • Page 136 Open the toner cover. Remove the toner cartridge. Remove any jammed paper by pulling it gently. If you do not see the leading edge of the jammed paper Do not force to pull the paper, and proceed to step 7. Push up the green colored part (A), and then pull the paper exit guide to open.
  • Page 137 Remove any jammed paper by pulling it gently. Lift the dust cover. Remove any paper loaded in the paper cassette. Remove any jammed paper by pulling it gently. Reload paper into the paper cassette and lower the dust cover. Next, continue to clear jams in the rear cover. Open the rear cover.

  • Page 138: Display Message

    Add a pause after the country code or the recipient’s fax number, and then redial the number. If you want to send the Action document to a recipient that is registered under a one-touch key, change the settings for international sending in the detailed setting screen. 01/01/2011 02:07 PM FAX 123XXXXXXX CANON ＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊ ＊＊＊ Error Report (Send) ＊＊＊ ＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊...
  • Page 139 Cause Sending faxes from a computer is restricted. The restriction needs to be canceled. Contact your administrator for more details. #022 Action e-Manual → Security → Restricting Destination Operations/Sending Functions → Restricting Fax Sending from a Computer Cause 1 The machine’s memory is full. Action 1 Print, send, or delete any documents stored in the memory.

  • Page 140: If Appears

    If <Incorrect Size/Setting> Appears The message appears when the paper size specified in <Drawer 1>, or <MP Tray> in the <Paper Settings> menu is different from the size of the paper loaded in the paper cassette or multi-purpose tray. If the message appears, perform the following operations. NOTE When printing using the printer driver To ignore the message and proceed to print on paper that is currently set, press...

  • Page 141: Troubleshooting

    Error indicator will turn off and the display will return to standby mode. If the Error indicator keeps blinking, unplug the power cord and contact your local authorized Canon dealer or the Canon help line. If there is no problem...

  • Page 142: Does A Message Appear On The Display

    Does a message appear on the display? If an error message appears on the display, refer to the following section to locate the appropriate corrective action. “Display Message” (→P.9-6) Print the transmission management report to see if any errors are listed. e-Manual →...

  • Page 143: If A Power Failure Occurs

    If a Power Failure Occurs The machine cannot be used while power supply is cut off. The fax function during a power failure • Documents cannot be sent or received. • You may not be able to make a call using the external telephone depending on your telephone. •...

  • Page 144: If You Cannot Solve A Problem

    If you attempt to repair the machine by yourself It may void the limited warranty. 9-12 Customer Support (Canada) Canon Canada Inc., offers a full range of customer technical support options*: * Support program specifics are subject to change without notice. • For step-by-step troubleshooting, e-mail technical support, the latest driver or document downloads, and answers to frequently asked questions, visit http://www.canon.ca/...

  • Page 145: Print Result Is Not Good

    Contacting your local authorized Canon dealer If a problem that is not indicated in the e-Manual occurs, if none of the suggested measures solve the problem, or if you cannot determine the problem, contact your local authorized Canon dealer. Paper Curls Perform one of the following solutions according to the cause.

  • Page 146: Paper Creases

    Paper Creases Perform one of the following solutions according to the cause. <Cause 1> The paper is not loaded properly. Load the paper properly. Solution “Loading Paper” (→P.2-9) <Cause 2> Damp paper is used. Replace the paper with new paper in an unopened package. Solution “Paper Requirements”...

  • Page 147: White Specks Appear

    <Cause 1> Paper is too moist or Too dry. Replace the paper with new paper in an unopened package. Solution “Paper Requirements” (→P.2-6) <Cause 2> Toner is nearly out. To view the solution, refer to the following. Solution “Replacing the Toner Cartridge” (→P.8-10) <Cause 3>...

  • Page 148: The Toner Does Not Fix Onto The Paper Well

    The Toner Does Not Fix onto the Paper Well Perform one of the following solutions according to the cause. <Cause 1> Paper type setting is not specified properly. Properly specify the paper type setting. * If you are using coarse paper, select one of the followings. •...

  • Page 149: Smudge Marks Of Spattering Toner Appear Around The Text Or

    When printing received faxes Change the <Special Mode C> setting to <On> from the operation panel. When printing from a computer Change the <Special Mode D> setting to <On> from the print driver. Solution 3 e-Manual → Maintenance → Special Mode * Change of paper type or environment may reduce the streaks, even without changing the setting.

  • Page 150: Copied Lines And Text Appear Faded

    <Cause 1> The copy density is not properly set. Adjust the <Density> or <Correct Density> lower from the operation panel. Solution “Adjusting the Density” (→P.3-4) e-Manual → Copy → Adjusting the Density → Finely Adjusting the Density <Cause 2> The machine is exposed to direct sunlight or strong light. Move the machine.

  • Page 151: Registering/Setting The Various Functions

    Registering/Setting the Various Functions You can set or change machine functions from the setting menu according to your purpose. Setting Menu List Printing a User Data List Contents of the Setting Menu 10-2 10-2 10-2 Chapter 10-1...

  • Page 152: Setting Menu List

    Setting Menu List Printing a User Data List To see the contents of current settings, print out user’s data list. Keys to be used for this operation Report Press [ ] (Report). Press [ ] or [ ] to select <Print Report Lists>, and then press [OK].
  • Page 153 Address Book <How to display> Press [FAX]. Press [Address Book]. The address book is displayed. Press [ ] to select [ ], and then press [OK]. Keys to be used for this operation Coded Dial P.5-6 Name Destination Settings ECM TX Speed Long Distance Coded Dial:Registration No.
  • Page 154 Continues from the previous page Use DHCPv6 DNS Settings DNS Host Name/Domain Name Settings Use IPv4 Host/Domain DNS Dynamic Update Settings mDNS Settings Use IPv4 Name for mDNS LPD Settings RAW Settings WSD Print Settings Use WSD Print Use WSD Browsing Use Multicast Discovery Use HTTP Port Number Settings...
  • Page 155 Continues from the previous page Paper Feed Method Switch CD-ROM Multi-Purpose Tray Drawer 1 Timer Settings Time & Date Settings P.1-12 Date Display Type 12/24 Hour Clock Current Time Settings Daylight Savings Sleep Timer P.1-11 Auto Reset Timer CD-ROM Screen After Auto Reset CD-ROM Auto Offline Time CD-ROM...
  • Page 156 Continues from the previous page System Management Settings Network Settings P.10-3 System Manager Information Settings System Manager PIN: Up to seven digits System Manager Name: Up to 32 characters Device Information Settings Device Name: Up to 32 characters Location: Up to 32 characters Communication Management Settings Fax Settings TX Start Speed...

  • Page 157: Appendix

    Appendix This section describes the specifications of the machine and information for Macintosh users. Main Specifications Machine Specifications Wireless LAN Specification Copy Specifications Printer Specification Scanner Specifications Fax Specifications Telephone Specifications For Macintosh Users Displaying Driver Guides (HTML Files) Displaying a Driver’s Help System Content of the e-Manual about Features that Are Unavailable on the Macintosh Index...

  • Page 158: Main Specifications

    Main Specifications Machine Specifications Machine Specifications Type Personal Desktop 120 to 127 V, 60 Hz (Power requirements Power Supply differ depending on the country in which you purchased the product.) • Maximum: 1,130 W or less Average consumption during standby Power Consumption mode: Approx.

  • Page 159: Printer Specification

    Printer Specification Printer Specification Indirect electrostatic system (On-demand Printing Method fixing) Multi-purpose tray: 1 sheet Paper Capacity Paper cassette: Approx. 250 sheets (16 to 21 lb Bond (60 to 80 g/m Output Tray Capacity (Letter size paper Approx. 100 sheets which has been just (16 to 21 lb Bond (60 to 80 g/m²))* opened)

  • Page 160: For Macintosh Users

    For Macintosh Users In this manual, methods to operate in the Windows environment are explained as examples. To view how to use printer drivers or utilities for Macintosh, see the following driver guides (HTML files) or driver help systems. Function Installing the Printer Driver Print function Printing...

  • Page 161: Index

    I n d e x Canceling Fax Jobs ... 6-26 Changing the Default Values Copy ... 3-9 Fax ... 6-18 Cleaning the Machine ... 8-2 Exterior ... 8-2 Fixing Unit ... 8-3 Platen Glass... 8-4 Coded Dial Codes Editing ... 5-6 Storing ...
  • Page 162 If a Power Failure Occurs ... 9-11 If <Incorrect size/setting> Appears ... 9-8 If You Cannot Solve a Problem... 9-12 Image Quality Copy ... 3-4 Fax ... 6-3 Installation ... xiii Requirements ... xvii Space ... xvii LAN port ... 1-3 Main Specifications ...
  • Page 163 Sharpness Copy ... 3-7 Fax ... 6-3 Sleep Timer ... 1-11 Specifying Destinations ... 6-4 Telephone Equipment ... xvi Telephone line jack ... 1-3 Text Input Method ... 1-9 Time Settings ... 1-12 Toner Cartridge ... 8-6 Checking the Toner Level ... 8-8 Handling ...
  • Page 164 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON MARKETING JAPAN INC. 16-6, Konan 2-chome, Minato-ku, Tokyo 108-8011, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON EUROPA N.V. Bovenkerkerweg, 59-61, 1185 XB Amstelveen, The Netherlands CANON CHINA CO. LTD.

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