Contacts
Related Topics
Corporate Directory
You can look up a coworker's number from your phone, which makes it easier to give them a call. Your
administrator sets up and maintains the directory.
Your phone supports three types of corporate directories—Lightweight Directory Access Protocol (LDAP)
Directory, Broadsoft Directory, and a Cisco XML Directory.
Broadsoft Directory
You can search and view your personal, group, and enterprise contacts in your Broadsoft Directory, which
makes it easier to give them a call. Your administrator configures the Broadsoft Directory in your phone. This
application feature uses BroadSoft's Extended Services Interface (XSI).
Search for a Contact in Your BroadSoft Directory
Before you begin
• Your administrator enables the BroadSoft XSI services.
• Your administrator enables the BroadSoft directories and sets up the directories properly.
• Your administrator enables the Browse Mode for the directories.
Procedure
Step 1
Do one of the following actions:
• 6821: Press Applications
• Other phones in 6800 series: Press Contacts
Step 2
Press Category, if it displays on the phone. Otherwise, skip the step.
Step 3
Select a BroadSoft directory. The default names are:
• Enterprise
• Group
• Personal
• Enterprise Common
Search for a Contact in Your Personal Address
Search for a Contact in Your BroadSoft
Search for a Contact in Your LDAP
Search Your Mobile Contacts on Your Desk Phone
When this mode is enabled, a preload operation will start automatically to retrieve all the contacts from
the directory.
Book, on page 86
Directory, on page 77
Directory, on page 82
, and select Directories.
.
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
Corporate Directory
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