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Model shown is KX-TGH720.
Before initial use, see "Getting Started"
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Operating Instructions
Digital Cordless Answering System
Model No.
KX-TGH720E
KX-TGH722E
KX-TGH723E
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Table of Contents
Related Manuals for Panasonic KX-TGH720E
Summary of Contents for Panasonic KX-TGH720E
- Page 1 Model No. KX-TGH720E KX-TGH722E KX-TGH723E Model shown is KX-TGH720. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference.
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Page 2: Table Of Contents
Table of Contents Introduction Caller ID Service Model composition ........3 Using Caller ID service .......40 Accessory information ........3 Caller list ............40 General information ........4 Answering System Graphical symbols for use on equipment and Answering system ........42 their descriptions ..........5 Turning the answering system on/off ..42 Important Information Greeting message ........42 For your safety ..........6... -
Page 3: Introduction
– AC adaptor for charger/PNLV233EKX – See page 3 for replacement battery information. The handset cover comes attached to the handset. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number/Specifications Rechargeable Battery type: batteries –... -
Page 4: General Information
R In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: R Panasonic Corporation declares that the radio equipment type (KX-TGH720 series: page 3) is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.ptc.panasonic.eu/doc... -
Page 5: Graphical Symbols For Use On Equipment And Their Descriptions
Introduction Graphical symbols for use on equipment and their descriptions Symbol Explanation Symbol Explanation Alternating current (A.C.) Class P equipment (equipment in which protection against electric shock relies on Double Insulation or Reinforced Insulation) Direct current (D.C.) “ON” (power) Protective earth “OFF”... -
Page 6: Important Information
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ property, read this section carefully before Operating safeguards using the product to ensure proper and safe R Unplug the product from power outlets... -
Page 7: Important Safety Instructions
R Do not mix old and new batteries. Base unit location/avoiding noise R Do not open or mutilate the batteries. The base unit and other compatible Panasonic Released electrolyte from the batteries is units use radio waves to communicate with corrosive and may cause burns or injury to each other. -
Page 8: Other Information
Important Information appliances, etc. It should not be placed in These symbols (A, B) on the products, rooms where the temperature is less than packaging, and/or accompanying documents 0 °C or greater than 40 °C. Damp mean that used electrical and electronic basements should also be avoided. -
Page 9: Specifications
Important Information Specifications R Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) R Frequency range: 1.88 GHz to 1.90 GHz R RF transmission power: Approx. 10 mW (average power per channel) 250 mW (max.) R Power source: 100–240 V AC, 50/60 Hz R Rechargeable battery: AAA (R03) Ni-MH battery (1.2 V, 550 mAh) R Power consumption:... -
Page 10: Getting Started
Getting Started Connect the AC adaptor to the power outlet. Setting up Note: R Use only the supplied Panasonic AC Connections adaptor PNLV233E. n Base unit Connect the AC adaptor to the unit by pressing the plug firmly. Fasten the cord by hooking it. - Page 11 Note for battery installation R Use the supplied rechargeable batteries. For replacement, we recommend using the Battery charging Panasonic rechargeable batteries noted on page 3, 7. Charge for about 7 hours. R Confirm “Charging” is displayed ( Note for battery charging R When the batteries are fully charged, “Fully Charged”...
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Page 12: Controls
Getting Started Message counter Ni-MH battery performance (supplied N (Locator) batteries) R You can locate a misplaced handset by pressing M Operation Operating time N (Erase) In continuous use 14 hours max. N (Answer on/off) Not in use (standby) 250 hours max. Handset Note: R Actual battery performance depends on... -
Page 13: Display Icons
Getting Started N (Call block) Item Meaning MBN (Memory dial) The line is in use. N (Off/Power) R When flashing slowly: The Charge contacts call is on hold. R When flashing rapidly: An n Control type incoming call is now being Soft keys received. -
Page 14: Turning The Power On/Off
Getting Started Item Meaning Icon Action Line in Stops alarm. Someone is using the line. Snooze button on the alarm. IN USE Answering system is being Selects entries or handsets. used by another unit. Plays a message. KX-TGH722/KX-TGH723 Stops recording or playback. Caller ID subscribers only Stores phone numbers. -
Page 15: Recording Your Greeting Message
Getting Started – “Off” (default setting): Turns off eco mode. Enter the current hour and minute. When this setting is selected, Example: 9:30 09 30 are not displayed in the handset display. R You can select 24-hour or 12-hour clock format (“AM” or “PM”) by Setting the eco mode pressing *. -
Page 16: Making/Answering Calls
Making/Answering Calls MbN: Select the desired entry. a Making calls MERASEN MbN: “Yes” a MOKN a M Lift the handset and then dial the phone number. Pause (for PBX/long distance service R To correct a digit, press MCLEARN. users) Press M /ZN to make the call. -
Page 17: Useful Features During A Call
Making/Answering Calls receive a call while on the phone, you will hear Base unit a call waiting tone. Press MjN or MkN repeatedly to select the If you subscribe to both Caller ID and Call desired volume while ringing. Waiting with Caller ID services, the 2nd R To turn the ringer off, press and hold MkN caller’s information is displayed on the unit until the unit beeps. -
Page 18: Intercom
Making/Answering Calls To finish intercom, press M N. To answer Transferring calls, conference the call, press M /ZN. calls R To change the ringer volume and ringer tone for intercom, see page 30. Available for: KX-TGH722/KX-TGH723 Making an intercom call Outside calls can be transferred or a MMENUN (right soft key) a conference call with an outside party can be... -
Page 19: Nuisance Call Block
Nuisance Call Block – International calls. Single phone numbers and ranges of numbers Nuisance call block can be stored in the call block list up to 1,000 items in total. You can press the M N key in the following situations to disconnect the current call and Blocking unwanted callers: add a phone number to the call block list:... - Page 20 Nuisance Call Block Blocking incoming calls that Displaying and clearing the have no phone number blocked call count You can block calls when no phone number is The total number of blocked calls (up to provided, such as private callers. 65,000) will be displayed.
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Page 21: Automated Call Block
Automated call block list periodically. If necessary, register the entry to the phonebook or allow name list to Automated call block connect the call next time. Automated call block means the unit screens incoming calls before ringing. If the call is Allowed number database allowed, the unit will ring. - Page 22 Automated call block MbN: “Yes” a MOKN a M Displaying and clearing the blocked call count Greeting message for automated The total number of blocked calls (up to call block 65,000) will be displayed. N a MOKN When the unit answers a call, a greeting message is played to the caller.
- Page 23 Automated call block MbN: “Automated Call Greeting” a MOKN MbN: “Default” a MOKN 2 times a Playing back the greeting message for automated call block N a MOKN MbN: “Automated Call Greeting” a MOKN MbN: “Play Greeting” a MOKN To exit, press M Helpline Tel.
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Page 24: Phonebook
Phonebook MDETAILN Phonebook MSAVEN You can store up to 200 phonebook entries To store the name, continue from step 3, and assign a name (16 characters max.) and “Editing entries”, page 25. up to 3 phone numbers to each (24 digits max. each). - Page 25 Phonebook To scroll through all entries To change the category: MbN: Select the desired category MbN: Select the desired entry. a M (page 24). a MOKN To search by first character Press the dial key (0 to 9) which MbN: “<Save>” a MOKN a M contains the character you are searching for (page 48).
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Page 26: Speed Dial/Memory Dial
Phonebook Note: Editing an entry R When storing a calling card access number and your PIN in the phonebook as one Speed dial: Press and hold the desired phonebook entry, press MDN (Pause) to add key (1 to 9). a MMENUN pauses after the number and PIN as Memory dial: Press the desired key (MAN necessary (page 16). -
Page 27: Programming
Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus MMENUN (right soft key) Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting. - Page 28 Programming Sub-menu 1 Sub-menu 2 Settings Code Outgoing Call #338 New Message Alert – On/Off <Off> Outgoing Call – – Notification to Outgoing Call Activate – Remote Code <Inactivate> Base Unit Beep #339 <Off> Settings Auto #211 Number of Rings <5 Rings>...
- Page 29 Programming Sub-menu 1 Sub-menu 2 Settings Code Ringer Volume – 1-6 <6> #175 – (Intercom) (Handset) – <Ringtone 1> #161 – Ringtone (External) (Handset) – <Ringtone 6> #163 – Ringtone (Intercom) (Handset) Do Not Disturb On/Off #238 Mode <Off> Start/End <23:00/06:00>...
- Page 30 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Off-6 <6> #160 – Ringer Volume (External) – Handset Off-6 <3> #G160 – Ringer Volume (External) – Base Unit 1-6 <6> #175 – Ringer Volume (Intercom) (Handset) Ringtone <Ringtone 1>...
- Page 31 Programming Sub-menu 1 Sub-menu 2 Settings Code Automated Call Block/Unblock #787 Block <Unblock> Block Allow Name List – #794 Access Code <1> #789 Automated Call Record Greeting #791 Greeting Play Greeting #792 Default #793 Blocked Calls – #790 Count Nuisance Call Single Number –...
- Page 32 Programming Sub-menu 1 Sub-menu 2 Settings Code – <On> #165 – Keytones – – #256 Call Restrict – #200 Auto Talk <Off> Line Setup *1, *11 80 msec. #121 Recall/Flash 90 msec. <100 msec.> 110 msec. 160 msec. 200 msec. 250 msec.
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Page 33: Alarm
Programming The preset melodies in this product (“Ringtone 3” - “Ringtone 40”) are used with the permission of © 2012 - 2017 Copyrights Vision Inc. If you do not want the unit to ring before the caller information is received, set to “Off”. (Caller ID subscribers only) You can only remove the first ring if the unit rings 2 times or more by default, which depends on your phone service provider. -
Page 34: Do Not Disturb Mode
Programming MbN: Select the desired snooze setting. Enter the desired hour and minute you a MOKN wish to end this feature. a MOKN a MOKN a M Note: Changing the start and end time R Press MSTOPN to stop the alarm completely. R When the handset is in use, the alarm will MMENUN (right soft key) #237 not sound until the handset is in standby... - Page 35 Programming the phone number stored when it detects Note: sound. R When this feature is on, another handset Important: can hear the monitored handset by making an intercom call. R Before using this feature, we recommend that you test this feature and adjust the To monitor from an outside line baby monitor sensitivity as needed, especially if you plan to monitor from...
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Page 36: Other Programming
Programming Press MMENUN on the handset being Answering the baby monitor monitored. n When monitoring with a handset: MbN: “On/Off” a MOKN Press M /ZN to answer calls. MbN: “Off” a MOKN a M If you want to respond from the monitoring handset, press MYN. -
Page 37: Registering A Unit
Programming Note: Displaying the handset name R If you set repeater mode to “On” You can select whether or not the handset (page 38): name is displayed in standby mode. The – Security is set to “Normal” and default setting is “Off”. displayed. - Page 38 (default: “0000”). a MOKN unit by using a DECT repeater. Please use R If you forget your PIN, see page 52. only the Panasonic DECT repeater noted on page 3. Contact your Panasonic dealer for details. Selecting a base unit Important: When “Auto”...
- Page 39 Programming Base unit: Press and hold M N for about 5 seconds. DECT repeater: Connect the AC adaptor, then wait until indicator and indicator light green. Base unit: To exit the registration mode, press M Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333...
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Page 40: Caller Id Service
Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the Using Caller ID service caller list. Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller list Caller ID service. - Page 41 Caller ID Service MERASEN a MbN: “Yes” a MOKN a Erasing all caller information MERASEN a MbN: “Yes” a MOKN a Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333...
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Page 42: Answering System
Answering System Base unit Answering system Press M N to turn on/off the answering system. The answering system can answer and record calls for you when you are unavailable to Handset answer the phone. To turn on: You can also set the unit to play a greeting MMENUN (right soft key) #327 message but not to record caller messages by selecting “Greeting Only”... -
Page 43: Listening To Messages
Answering System messages are not recorded and the unit If pressed within the first 5 seconds of a plays a different pre-recorded greeting message, the previous message is message asking callers to call again. played. Rewinding the message Resetting to a pre-recorded greeting Press and hold M N until the unit plays the message... -
Page 44: Advanced New Message Alerting Features
Answering System When you play a message from the MbN: Select the desired item from the message list, the unit stops message message list. a MPLAYN playback and the display goes back to the R You can erase the selected message message list. - Page 45 Answering System recorded. The base unit calls a phone number Editing the set phone number you specify. You can then operate the answering system remotely to listen to the MMENUN (right soft key) #338 new message. MbN: “Notification to” a MOKN To use this feature, you must: –...
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Page 46: Remote Operation
Answering System n When the remote access code is set to Deactivating remote operation “Inactivate”: Press * in step 2 on “Remote access code”, Press 4 to play the new message during page 46. the announcement. R The entered remote access code is deleted. n When the remote access code is set to “Activate”: Using the answering system... -
Page 47: Answering System Settings
Answering System Operation Number of rings before the unit Turn answering system off answers a call Erase currently playing message You can change the number of times the Erase all messages phone rings “Number of Rings” before the unit answers a call. You can select 2 to 9 Reset to a pre-recorded greeting rings, or “Auto”. -
Page 48: Useful Information
Useful Information Voicemail service In addition to your unit’s answering system you may also have voicemail service from your phone service provider. Voicemail is an answering service that may be offered by your phone service provider. This service can also record calls when you are unavailable to answer the phone or when your line is busy. - Page 49 Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Greek character table ( Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333...
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Page 50: Error Messages
Useful Information R The following are used for both uppercase and lowercase: Cyrillic character table ( Error messages Display message Cause/solution Base no power R Confirm the base unit’s AC adaptor is connected to the unit and the power outlet correctly. No link to base. -
Page 51: Troubleshooting
Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not turn... - Page 52 Useful Information Problem Cause/solution I cannot use the intercom R This feature is available between the handsets. Although the feature. handset displays “Intercom”, or “Auto Intercom”, these features are not available for single handset models. The unit does not emit the R The number of rings decreases by 1 from the specified specified number of rings.
- Page 53 Useful Information Making/answering calls, intercom Problem Cause/solution R The handset is too far from the base unit. Move closer. is displayed. R The base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. R The handset is not registered to the base unit. Register it (page 38).
- Page 54 Useful Information Problem Cause/solution Caller information is slow R Depending on your phone service provider, the unit may to display. display the caller’s information at the 2nd ring or later. Set the first ring to “Off” (page 30). R Move closer to the base unit. Time on the unit has R Incorrect time information from incoming Caller ID changes the shifted.
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Page 55: Conditions Of Guarantee
8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic U.K. a branch of Panasonic Marketing Europe GmbH Receipt No. Date of purchase Model No. -
Page 56: Index
Index Error messages: 50 First ring: 30 Index Handset Deregistration: 38 Additional base units: 37 Locator: 12 Alarm: 33 Name: 36 Answering calls: 16 Registration: 38 Answering system: 42 Hold: 17 Call screening: 47 Erasing messages: 43, 44, 47 Intercom: 18 Greeting message: 42 Key lock: 18 Greeting only: 47... - Page 57 Notes...
- Page 58 Notes...
- Page 59 Notes...
- Page 60 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0344 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk...