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Model shown is KX-TG5421.
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Charge the battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.
For assistance, visit our website: http://www.panasonic.com for
customers in the U.S.A. or Puerto Rico.
Operating Instructions
5.8 GHz Digital Cordless Phone
Model No.
5.8 GHz Digital Cordless Phone
Model No.
5.8 GHz Digital Cordless Phone
Model No.
KX-TG5421
with Dual Handsets
KX-TG5422
with Three Handsets
KX-TG5423
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Table of Contents
Related Manuals for Panasonic KX-TG5421
Summary of Contents for Panasonic KX-TG5421
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Page 1: Operating Instructions
Charge the battery for 6 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com for customers in the U.S.A. or Puerto Rico. Operating Instructions 5.8 GHz Digital Cordless Phone KX-TG5421 Model No. -
Page 2: Table Of Contents
Handset locator ....29 For KX-TG5421 users ... 29 For KX-TG5422 users ... 29 For KX-TG5423 users . - Page 3 Other options ....40 Handset key tone ....40 Re-registering the handset.
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Page 4: Your Phone
Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer Attach your purchase receipt here. -
Page 5: Accessory Information
Accessory information Included accessories To order replacement accessories, call 1-800-332-5368. TTY users (hearing or speech impaired users) can call 1-866-605-1277. No. Accessory items AC adaptor for base unit Telephone line cord Wall mounting adaptor Battery Handset cover Belt clip Charger AC adaptor for charger Additional/replacement accessories Accessory items... -
Page 6: Important Safety Instructions
Introduction Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. - Page 7 L Do not touch the plug with wet hands. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the unit and is easily accessible. Battery To reduce the risk of fire or injury to persons, read and follow these instructions.
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Page 8: For Best Performance
Introduction For best performance Base unit location/noise The base unit and handset use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the unit away from electrical appliances such as a TV, personal computer or another cordless phone. -
Page 9: Preparation
L The unit will not work during a power failure. We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using the Panasonic KX-J66 T-adaptor. Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 5. -
Page 10: Battery Installation
Preparation If you subscribe to an xDSL service L Please attach a noise filter (contact your xDSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following: – Noise is heard during conversations. –... -
Page 11: Battery Charge
Battery charge Place the handset on the base unit or charger for 6 hours before initial use. L The unit will beep once, the CHARGE indicator will light, and “Charging” will be displayed. L “Charge completed” is displayed when the battery has been fully charged. The CHARGE indicator will remain lit. -
Page 12: Battery Replacement
Preparation Battery performance After your Panasonic battery is fully charged, you can expect the following performance: Operation Operating time While in use Up to 5 hours (talking) While not in use Up to 11 days (standby) While using the Up to 3 hours... -
Page 13: Controls And Displays
Controls and displays Controls Base unit KX-TG5423 KX-TG5422 KX-TG5421 {HANDSET LOCATOR } {HANDSET LOCATOR } {HANDSET LOCATOR } {HANDSET LOCATOR} Antenna IN USE indicator Charge contacts CHARGE indicator For assistance, please call 1-800-211-PANA (7262). Preparation... - Page 14 Preparation Handset KX-TG5421 HOLD Speaker Soft key Headset jack {C} (TALK) Navigator key {s} (SP-PHONE) {*} (TONE) {PAUSE} {REDIAL} Microphone Charge contacts Ringer indicator Message indicator Receiver Display For assistance, please call 1-800-211-PANA (7262). Charger unit (KX-TG5422 and KX- TG5423 only)
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Page 15: Display
Display Handset display items Displayed Meaning item Voice enhancer is on. Battery strength Soft keys The handset features 2 soft keys. By pressing a soft key, you can select the function displayed directly above it. L The functions displayed will vary depending on how you are using the unit. -
Page 16: Making/Answering Calls
Making/Answering Calls Making calls {PAUSE} {REDIAL} Lift the handset and press {C}. L “Talk” will be displayed. Dial the phone number. When finished talking, press {OFF} or place the handset on the base unit or charger. Note: L “Line in use” is displayed when someone is talking on the other handsets (KX-TG5422 and KX-TG5423 only) or another phone. -
Page 17: Answering Calls
To make a call using the redial list The last 5 phone numbers dialed are stored in the redial list. Press {REDIAL}. L The last number dialed will be displayed. Press {V} or {^} repeatedly to display the desired number. L To delete the displayed number, press {CLEAR}. -
Page 18: Useful Features During A Call
Useful features during a call HOLD button This feature allows you to put an outside call on hold. KX-TG5421: Press {HOLD} during an outside call. L “Hold” will be displayed. L To return to the call, press {C} or {s}. KX-TG5422 and KX-TG5423: Press {HOLD} during an outside call. -
Page 19: Clarity Booster
Clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature will be turned on automatically when necessary. This feature will turn off when you hang up or put a call on hold. -
Page 20: For Call Waiting Service Users
Making/Answering Calls For Call Waiting service users To use Call Waiting, you must subscribe to your telephone company’s Call Waiting service. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone. -
Page 21: Phonebook
Using the phonebook The handset phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name. Adding items to the phonebook Press {Phonebook}. -
Page 22: Calling Someone In The Phonebook
Phonebook Calling someone in the phonebook Phonebook items can be searched for alphabetically by scrolling through the phonebook items. Press {Phonebook}. L For quick search, you can skip to step Press {Search}. 0-9=Name search d =Scroll list Press {V} or {^} repeatedly to display the desired item. -
Page 23: Chain Dial Feature
Chain dial feature This feature allows you to dial phone numbers from the phonebook while you are on a call. Example: Using a long distance calling card Dial from the phonebook: 1-800-012-3456 (Calling card access number). When prompted, dial from the phonebook: 1234 (Calling card PIN). -
Page 24: For Kx-Tg5423 Users
Phonebook Copying all items Press {MENU}. Scroll to “Copy phonebook” by pressing {V} or {^}, then press { }. Scroll to “Copy all items” by pressing {V} or {^}, then press { }. L When all items have been copied, “Complete”... -
Page 25: Caller Id Service
Using Caller ID service This unit is Caller ID compatible. To use Caller ID features, you must subscribe to your telephone company’s Caller ID service. Caller ID features When an outside call is being received, the calling party’s name or telephone number will be displayed. -
Page 26: Caller List
Caller ID Service L You can also select the ringer tone by pressing {1} to {7}, or {0} (“No Ringer ID”). Press {Save}, then press {OFF}. Light-up ID You can assign a different ringer indicator color to each caller in the phonebook. Select “Color1-Default”... -
Page 27: Editing A Caller's Phone Number Before Calling Back
Press {C} or {s}. Note: L You can also press {Rcvd calls} to enter the caller list. L Calling back will not be possible if the caller information does not include a phone number. L In some cases, you may have to edit the number before dialing. -
Page 28: Storing Caller Information Into The Phonebook
Caller ID Service Note: L The handset can remember up to 4 area codes to be edited. Phone numbers from the 4 most recently edited area codes will be automatically edited. L This feature will not be activated until edited numbers are called back. L If you move to another area, you can turn this feature off to erase previously edited area codes. -
Page 29: Intercom Features
Handset locator You can locate a misplaced handset by paging it from the base unit. For KX-TG5421 users Base unit: Press {HANDSET LOCATOR} to page the handset. L The IN USE indicator will flash rapidly. L The handset will beep for 1 minute. -
Page 30: Intercom
Intercom Features Intercom (KX-TG5422 and KX-TG5423 only) Intercom calls can be made between 2 handsets. Note: L If you have difficulty hearing the other party while using the speaker, decrease the speaker volume. L If you receive a phone call while talking on the intercom, you will hear 2 tones (page 37). -
Page 31: Transferring A Call (Kx-Tg5422 And Kx- Tg5423 Only)
Transferring a call (KX- TG5422 and KX-TG5423 only) Outside calls can be transferred between 2 handsets. During an outside call, press {INTERCOM}. L The call will be put on hold. KX-TG5422 users: To page the other handset, press {handset[1]} or {handset[2]}. KX-TG5423 users: To page another handset, press {HS[1]}, {HS[2]}, or {HS[3]}. -
Page 32: Conference Calls (Kx-Tg5422 And Kx- Tg5423 Only)
Intercom Features Conference calls (KX- TG5422 and KX-TG5423 only) A conference call allows 2 handsets to speak together with an outside party. During an outside call, press {INTERCOM}. L The call will be put on hold. KX-TG5422 users: To page the other handset, press {handset[1]} or {handset[2]}. -
Page 33: Voice Mail Service
Using Voice Mail service Voice Mail is an automatic answering service offered by your telephone company. If you subscribe to this service, your telephone company’s Voice Mail system can answer calls for you when you are unavailable to answer the phone or when your line is busy. -
Page 34: Listening To Voice Mail Messages
Voice Mail Service Scroll to “Voice Mail” by pressing {V} or {^}, then press { }. Scroll to “VM tone detect” by pressing {V} or {^}, then press { }. Press {V} or {^} repeatedly to select “On” or “Off”. Press {Save}, then press {OFF}. -
Page 35: Programmable Settings
Guide to handset programming For your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. To program, press {MENU}, press {V} or {^} to scroll through the menu, and press { } or {Select} when the desired menu item or setting is displayed. -
Page 36: Ringer Settings
Programmable Settings Ringer settings Handset ringer volume 4 levels (high/medium/low/off) are available. The default setting is HIGH. Press {MENU}. Scroll to “Ringer setting” by pressing {V} or {^}, then press { }. Ringer setting Scroll to “Ringer volume” by pressing {V} or {^}, then press { }. -
Page 37: Handset Interrupt Tone (Kx-Tg5422 And Kx-Tg5423 Only)
Handset interrupt tone (KX- TG5422 and KX-TG5423 only) This tone lets you know when you receive a call while you are on an intercom call (page 30). “2” (default): The tone will sound 2 times. “On”: The tone will sound for as long as the line rings. -
Page 38: Voice Enhancer
Programmable Settings Voice enhancer You can turn the voice enhancer feature on or off. The default setting is OFF. Press {MENU}. Scroll to “Voice enhancer” by pressing {V} or {^}, then press { }. Press {V} or {^} repeatedly to select “On”... -
Page 39: Telephone Settings
Telephone settings Dialing mode If you cannot make calls, change this setting depending on your telephone line service. “Tone” (default): For tone dial service. “Pulse”: For rotary pulse dial service. Press {MENU}. Scroll to “Initial setting” by pressing {V} or {^}, then press { }. Scroll to “Set tel line”... -
Page 40: Other Options
{V} or {^}, then press { }. For assistance, please call 1-800-211-PANA (7262). Scroll to “Registration” by pressing {V} or {^}, then press { }. KX-TG5421 base unit: Press and hold {HANDSET LOCATOR} until the CHARGE indicator flashes. KX-TG5422 base unit:... -
Page 41: Programming Via Direct Commands
Programming via direct commands You can also program most features using “direct commands”—special codes that take you directly to the feature you wish to program and allow you to select the desired setting. There is no need to scroll through the unit’s menus. Details of each feature can be found on the corresponding pages. - Page 42 Programmable Settings Feature Set flash time Set line mode Store VM access# VM tone detect Change language Message alert Handset registration *1 KX-TG5422 only. *2 KX-TG5423 only. Note: L If you make a mistake or enter the wrong code, press {OFF} then start again by pressing {MENU}.
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Page 43: Useful Information
For assistance, please call 1-800-211-PANA (7262). Headset (optional) Connecting an optional headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for compatible headsets and ordering information. To connect an optional headset to the handset ), pull L Model shown is KX-TCA86. -
Page 44: Wall Mounting
Useful Information Wall mounting Base unit The base unit can be mounted on a wall phone plate. Connect the AC adaptor. Tuck the telephone line cord inside the wall mounting adaptor ( Connect the telephone line cord ( Insert the hooks on the wall mounting adaptor into the holes ( unit. - Page 45 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Connect the telephone line cord. Mount the unit, then slide it down. L Raise the antennas. To remove the wall mounting adaptor While pushing down the release levers ( For assistance, please call 1-800-211-PANA (7262).
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Page 46: Charger Unit (Kx-Tg5422 And Kx-Tg5423 Only)
Useful Information Charger unit (KX-TG5422 and KX-TG5423 only) The charger can be wall mounted, as shown below. Connect the AC adaptor. Drive the screws (not included) into the wall using the wall mount template (see below). Mount the charger ( Slide it down ( ) and to the right ( For assistance, please call 1-800-211-PANA (7262). -
Page 47: Error Messages
Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. Display message Busy Error!! ---Incomplete--- Phonebook full No link to base. Move closer to base, try again. Phonebook full No items stored Please lift up and try again. -
Page 48: Troubleshooting
Useful Information Troubleshooting General use Problem The unit does not work. The display shows “No link to base. Move closer to base, try again.” and an alarm tone sounds. I cannot hear a dial tone. Programmable settings Problem I cannot program items. While programming, the handset starts to ring. -
Page 49: Making/Answering Calls, Intercom
Making/answering calls, Intercom Problem Static is heard, sound cuts in and out. Interference from other electrical units. The handset does not ring. I cannot make a call. I cannot redial by pressing {REDIAL}. I cannot have a conversation using the headset. -
Page 50: Caller Id
Useful Information Problem Copying stopped with an item displayed. The display exits the phonebook while searching. Caller ID Problem The handset does not display the caller’s name and/or phone number. The caller list/incoming phone numbers are not edited automatically. I cannot dial the phone number edited in the caller list. -
Page 51: Battery Charge
Battery charge Problem “Recharge battery” is displayed, flashes or the handset beeps intermittently. “Charge for 6h” and are displayed and the handset does not work. I charged the battery fully, but “Recharge battery” is still displayed and/or continues to flash, or “Charge for 6h”... -
Page 52: Important Information About Subscription Services
Useful Information Important information about subscription services In order to use Caller ID, Call Waiting, Call Waiting Caller ID (CWID), or Voice Mail, you must first contact your telephone company and subscribe to the desired service. L For more information, contact your telephone company. If the Call Waiting Caller ID (CWID) feature does not function: L You may need to contact your telephone company to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services... -
Page 53: Fcc And Other Information
FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. - Page 54 TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR.
- Page 55 Useful Information FCC RF Exposure Warning: This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. To comply with FCC RF exposure requirements the base unit must be installed and operated with its antenna located 20 cm or more between antenna and all person’s body (excluding extremities of hands, wrist and feet).
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Page 56: Technical Information
Frequency: 5.76 GHz – 5.84 GHz Dimensions: Approx. height 95 mm x width 174 mm x depth 143 mm (3 " x 6 Mass (Weight): KX-TG5421: Approx. 260 (0.57 lb.) KX-TG5422 and KX-TG5423: Approx. 270 (0.60 lb.) Power consumption: Standby: Approx. 2.3 W Maximum: Approx. -
Page 57: Warranty
Panasonic Services Company Customer Servicenter 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Call Center at 1-800-211-PANA (7262). - Page 58 Useful Information Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of...
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Page 59: Customer Services
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com... -
Page 60: Index
Index Index A Accessories: Answering calls: Auto talk: B Backlit display: Backlit handset keypad: Base unit location: Battery Charge: Installation: Performance: Replacement: Strength: Belt clip: C Caller ID edit: Caller ID number auto edit: Caller ID service: Caller list Calling back: Editing: Erasing: Storing:... - Page 61 Troubleshooting Battery charge: Caller ID: General use: Making/answering calls, Intercom: Phonebook: Power failure: Programmable settings: TTY: V VE (voice enhancer): VM (Voice Mail): Voice enhancer: Voice Mail access number: Volume control Handset receiver: Handset speaker: W Wall mounting: Warranty: For assistance, please call 1-800-211-PANA (7262). Index...
- Page 62 L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.