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Chapter 4
Troubleshooting
Figure 4-2
Turn on
system power
OL-0799-02 (05/2001)
Basic Troubleshooting Strategy for Startup Problems
Troubleshoot
No
Power
power
LED on?
subsystem
Yes
Check the
coaxial
(CATV) cable
Coaxial
Troubleshoot
No
cable in
coaxial
excellent
cable
condition
?
Yes
Check RF
downstream
signal
Down-
HFC network
stream video
No
problem-
and digital signal
troubleshoot &
alignment
service
OK?
Yes
Check the
personal
computer
Yes
Can you
Troubleshoot
No
view the
personal
web page?
computer
Yes
Installation
successful
No
Power
LED on?
Yes
Coaxial
Replace or
No
cable in
repair
excellent
coaxial
condition
cable
?
Yes
Get computer
Can you
No
and/or network
view the
I/F card tech
web page?
assistance
Yes
Contact your
system
administrator
Cisco CVA122/CVA122E Hardware Installation Guide
Troubleshooting Subsystems
4-5
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Table of Contents
Troubleshooting
