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2 Troubleshooting Procedures
This section describes how to determine if the computer's internal optical drive is functioning
properly. The Satellite/Satellite Pro A660/A665/A667 Series/Dynabook TX/AX Series
Maintenance Manual module bays can accommodate the following optical drives:
Figure 2-9 outlines the process. Perform the steps below starting with Procedure 1 and
continue with the other procedures as required.
Procedure 1
First, insert an audio CD into the CD/DVD drive. Use windows application to check device
can work fine or not. If it works, the problem is not with the drive. Go to Procedure 3. If the
audio CD does not work, go to Procedure 2. If the CD/DVD LED on the front panel does not
light when the disc is played and the drive gives no response, go straight to Procedure 3.
Procedure 2
Insert a CD/DVD drive-cleaning disk into the drive clean according to the drive-cleaning
product instructions. If the problem persists, go to Procedure 3.
Procedure 3
Ensure that the appropriate driver has been installed on the computer for the CD/DVD drive.
SatelliteA660/ProA660 Series Maintenance Manual
31
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Figure 2-9 Optical drive troubleshooting process
DVD SuperMulti supporting +-R Double Rayer
Blue-Ray ODD supporting
Procedure 1: Audio CD test
Procedure 2: Drive cleaning check
Procedure 3: Software check
Procedure 4: Connection and replacement check
Audio CD check
Drive cleaning check
Software check
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