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Personal FAX
Model No.
KX-FT21HK
OPERATING
INSTRUCTIONS
Please read these Operating Instructions before using the unit and save for
future reference.
Kyushu Matsushita Electric Co., Ltd.
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
Printed in Hong Kong
Quick Start
To get started,
please read the
Quick Start section
(p. 4–9).
PFQX1383ZA
WH1199WN0
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Table of Contents
Related Manuals for Panasonic KX-FT21HK
Summary of Contents for Panasonic KX-FT21HK
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Page 1: Operating Instructions
Personal FAX Model No. KX-FT21HK OPERATING INSTRUCTIONS Please read these Operating Instructions before using the unit and save for future reference. Kyushu Matsushita Electric Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Printed in Hong Kong Quick Start To get started,... - Page 2 Thank you for purchasing a Panasonic facsimile. Welcome to the world of Panasonic facsimiles. This product combines the facsimile, telephone and copier features, to provide you with more efficient office or home use. By utilising these convenient features, you can maximise the effectiveness of this unit.
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Page 3: Other Information
Important safety When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. - Page 4 Quick Start Installing the recording Open the cover by pressing the cover open button. Install a recording paper roll. correct Pull the leading edge of the paper out of the unit. Close the cover securely, and tear off the excess paper.
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Page 5: Handset Cord
Connections! Stopper To connect a telephone, remove the stopper with a key or similar object and connect the cord to the EXT jack. For further details, see page 18. Quick Start Handset cord Connect to the unit. Connect to the handset. Telephone (not included) Telephone line cord Connect to “LINE”... - Page 6 Quick Start Voice calls - making! Lift the handset. Dial the number. When finished talking, replace the handset. For further details, see page 24. If you are having trouble, see page 58. Voice calls - answering! When the unit rings, lift the handset.
- Page 7 Fax - sending! Check that the document stacker is in the upright position. Adjust the width of the document guides to the size of the document. Insert the document until the unit grabs the document and a single beep is heard. Dial the fax number.
- Page 8 Quick Start Fax - receiving! When the unit rings, lift the handset. When: — document reception is required, — a fax calling tone (slow beep) is heard, or — no sound is heard, press START/COPY/SET Replace the handset. For further details, see page 42. You can select the way to receive calls according to your needs (p.
- Page 9 Copying! Check that the document stacker Check that the document stacker is in the upright position. is in the upright position. Adjust the width of the document guides to the size of the document. Insert the document until the unit grabs the document and a single beep is heard.
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Page 10: Table Of Contents
Table of Contents Initial Preparation Accessories Included accessories ........12 Accessory order information. - Page 11 Fax/Copy Receiving Faxes FAX ONLY mode (all calls are received as faxes) ....43 (continued) Extension telephone ........45 Fax activation code .
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Page 12: Included Accessories
Accessories Included accessories! Power cord ...1pc. Handset cord ...1pc. If any items are missing or damaged, check with the place of purchase. Save the original carton and packing materials for future shipping and transportation of the unit. Accessory order Use the following types of paper for replacement. Model No. -
Page 13: Help Function
Help function! You can print a quick reference for assistance as follows. Select which operation you want to print by pressing repeatedly. HELP Pressing one time: HELP How to use your unit HOW TO USE two times: How to program names and telephone numbers PHONE NUMBER three times:... -
Page 14: Location
Finding the Controls Location! To select a resolution (p. 31). Hookswitch (p. 26) Dial keypad TONE To change from pulse to tone during dialling (p. 26). To redial the last number dialled (p. 24, 31). To insert a pause during dialling (p. 26). To change the receive mode (p. - Page 15 To print a quick reference (p. 13). For the Speed Dial (p. 28, 32). For the Telephone Directory with Alpha-Search (p. 29). For the One-Touch Dial (p. 27, 28, 32). Command keys (p. 21). LOWER LOWER H H E E L L P P D D I I R R ECT ECTO O R R Y Y M M E E N N U U...
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Page 16: Overview
Finding the Controls Overview! Document entrance Document stacker Document guide(s) To match the width of the document. Cover open button To open the cover. Document exit... -
Page 17: Recording Paper
Recording paper! Open the cover by pressing the cover open button and install the recording paper roll. incorrect correct If the paper is secured with glue or tape, cut approximately 15 cm (6 inches) from the beginning. Pull the leading edge of the paper approximately 10 cm (4 inches) out of the unit. -
Page 18: Connections
Setup Connections! Connect the handset cord. Connect the telephone line cord. Connect the power cord. Power cord To the power outlet (220 – 240 V) Note: When you operate this product, the power outlet should be near the product and easily accessible. -
Page 19: Date And Time, Your Logo And Facsimile Telephone Number
You should program the date and time, your logo and facsimile telephone number. This information will be printed on each page transmitted from your unit. Your logo Example: FROM : Panasonic Fax Setting the date and time MENU Press Display:... -
Page 20: Setting Your Logo
Setup Setting your logo The logo can be your company, division or name. MENU Press Display: SYSTEM SET UP Press , then YOUR LOGO Press START/COPY/SET LOGO= Enter your logo, up to 30 characters, using the dial keypad. See next page for details. Example: Bill 1. - Page 21 To select characters with the dial keypad Pressing the dial keys will select a character as shown below. Keys HYPHEN key (To insert a hyphen.) INSERT key (To insert one character or one space.) Delete key (To delete a character.) STOP key (To move the cursor to the left.) key (To move the cursor to the right.)
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Page 22: Setting Your Facsimile Telephone Number
Setup Setting your facsimile telephone number Press MENU Display: SYSTEM SET UP Press , then YOUR FAX NO. Press START/COPY/SET NO.= Enter your facsimile telephone number up to 20 digits using the dial keypad. Example: NO.=1234567 Press START/COPY/SET SETUP ITEM [ MENU Press Note:... -
Page 23: Adjusting Volumes
Adjusting volumes! Ringer volume 4 levels (high/middle/low/off) are available. While the unit is idle, press To turn the ringer off: 1. Press repeatedly until the following message is displayed. Display: RINGER OFF=OK? YES: PRESS SET 2. Press START/COPY/SET To turn the ringer back on, press While the ringer volume is set to off: The display will show the following message. -
Page 24: Voice Calls - Making
Making and Answering Calls Voice calls - making! Press MONITOR or lift the handset. Display: TEL= Dial the telephone number. Example: TEL=2345678 If you misdial, hang up and dial again. When the other party answers, speak with the handset. When finished talking, replace the handset. Note: To mute your voice to the other party, press MONITOR... -
Page 25: Voice Calls - Answering
Voice calls - answering! When the unit rings, lift the handset. When finished talking, replace the handset. Note: To mute your voice to the other party, press MONITOR during a telephone conversation. To resume the conversation, press Making and Answering Calls Handset MONITOR MONITOR... -
Page 26: Tone, Flash And Pause Buttons
Making and Answering Calls TONE, FLASH and PAUSE TONE button TONE ( ) button is used for rotary pulse dial services and allows you to temporarily change from the pulse to tone mode during a dialling operation. When you hang up, the unit will automatically return to the pulse mode. -
Page 27: Storing Names And Telephone Numbers For Automatic Dialling
Storing names and telephone numbers for automatic dialling! The unit’s memory allows you to use both the One-Touch Dial and the Speed Dial for rapid access to your most frequently dialled numbers. One-Touch Dial: The unit is equipped with 3 One-Touch Dial keys, each of which is divided into an upper station and a lower station. -
Page 28: Making A Voice Call Using Automatic Dialling
Automatic Dialling Making a voice call using automatic Before using this feature, program the desired names and telephone numbers into the One-Touch Dial or the Speed Dial (p. 27). Press MONITOR or lift the handset. Display: TEL= Using the One-Touch Dial: For stations 1–3 Press the desired One-Touch Dial key. -
Page 29: Telephone Directory With Alpha-Search (Selecting A Station Name In The Directory)
Telephone Directory with (selecting a station name in the directory) The station names stored in memory are automatically registered in the electronic telephone directory in alphabetical order. You can make a fax or voice call by selecting the desired station name on the display. -
Page 30: Talking To The Caller After Fax Transmission Or Reception
You can talk to the other party after a fax message is completed. This will save the added expense and time of making another call. This feature only works when the other party’s fax machine is equipped with a voice contact feature. -
Page 31: Sending A Fax Manually
Sending a fax manually! Check that the document stacker is in the upright position. Adjust the width of the document guides to the size of the document. Insert the document (up to 10 pages) FACE DOWN until the unit grabs the document and a single beep is heard. -
Page 32: Sending A Fax Using Automatic Dialling
Sending Faxes Sending a fax using automatic Before using this feature, program the desired names and telephone numbers into the One-Touch Dial or the Speed Dial (p. 27). Check that the document stacker is in the upright position. Adjust the width of the document guides to the size of the document. -
Page 33: Documents You Can Send
Documents you can Minimum size Maximum size 128 mm (5 " ) 216 mm ⁄ " ) Note: Remove clips, staples or other similar fastening objects. Check that ink, paste or correction fluid has dried. Do not send the following types of documents. Use copies for fax transmission. —... -
Page 34: Sending Report For Confirmation
Sending Faxes Sending report for The sending report will provide you with a printed record of the fax transmission result. One of the following choices is available. ERROR: The sending report will print out only when fax transmission fails (pre-selected setting). The sending report will always print out, indicating whether fax transmission is successful or not. -
Page 35: Automatic Journal Report
Automatic journal This feature prints a journal report automatically after every 35 new fax communications. After printing, only the oldest communication result will be erased when a new communication occurs. When this feature is deactivated, the unit will store the records of the fax communications, but will not print the journal report automatically. -
Page 36: Delayed Transmission (Sending A Fax At A Specified Time)
Sending Faxes Delayed transmission! (sending a fax at a specified time) Using a built-in clock, this unit can send documents automatically at a specified time. This allows you to take advantage of low-cost calling hours offered by your telephone company. The delayed transmission can be reserved to take place up to 24 hours in advance. -
Page 37: Transmit Polling (Letting Another Machine Retrieve A Fax On Your Unit)
Transmit polling! (letting another machine retrieve a fax on your unit) This feature allows another person to call your unit to retrieve a document loaded on your unit. This saves you the call charges. This feature will not work when the unit is set to the TEL mode. Insert the document FACE DOWN until the unit grabs the document and a single beep is heard. -
Page 38: Overseas Mode
Sending Faxes Overseas mode! You may experience difficulty when transmitting documents overseas. This feature makes sending documents easier as the transmission speed is slowed down. Before starting transmission, follow the steps below. MENU Press Display: SYSTEM SET UP Press , then OVERSEAS MODE Press START/COPY/SET... -
Page 39: Connecting Tone
Connecting tone! This feature allows you to hear connecting tones, such as a fax tone, ring back tone or busy tone for several seconds when you send a fax using the One-Touch Dial or the Speed Dial. This will tell you the status of the other party’s machine. If you hear a: —Fax tone: The other party’s machine is ready for reception. -
Page 40: Setting The Unit To Receive Calls
Receiving Faxes Setting the unit to receive To answer all voice and fax calls yourself. How you want the unit to receive calls You have to When the unit is in the TEL set this. mode, the arrow indicator on the display points to “TEL”. -
Page 41: Other Options
Receiving Faxes Other options TEL/FAX mode If you are near the unit and want to use it to receive your voice calls yourself and fax calls automatically, see pages 48 to 51. Remote activation If you answer a telephone in another room and hear the fax tone, you can activate the unit remotely by... -
Page 42: Tel Mode (Answering All Calls Manually)
Receiving Faxes mode! (answering all calls manually) If the arrow indicator(s) point(s) to “FAX” or both “TEL” and “FAX”, press RECEIVE MODE The display will show the following. Display: TEL MODE When the unit rings, lift the handset to answer the call. When: —... -
Page 43: Fax Only Mode (All Calls Are Received As Faxes)
If you have a telephone line just for receiving faxes, we recommend the following setup. Only a fax machine is connected. Example: One telephone line is used for voice calls and a separate telephone line for faxes. If someone sends a fax to Line 2, the fax machine will ring. Receiving Faxes RECEIVE MODE Line 1 –... - Page 44 Receiving Faxes FAX ONLY mode ring count This setting determines the number of rings before the unit answers a call in the FAX ONLY mode. You can choose from 1 to 4 rings. Helpful hints: To answer a call before the unit does, increase the number of rings. If you have difficulty receiving faxes, the other parties may have tried to send faxes before confirming if your unit answered or not.
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Page 45: Extension Telephone
Extension telephone! If you connect an extension telephone to your unit or on the same line, you can receive fax documents using the extension telephone. You do not have to press START/COPY/SET Important: Use a touch tone telephone as the extension telephone and enter the fax activation code firmly. When the extension telephone rings, lift the handset of the extension telephone. -
Page 46: Receiving With A Duplex Ring Service
Receiving Faxes Receiving with a duplex ring This feature can only be used when you subscribe to a duplex ring service from your telephone company. For more information on the availability of this service, contact your telephone company before activating this feature. What is a duplex ring service? A duplex ring service will give you an additional telephone number on a single telephone line, having a different ringing pattern (single bell). - Page 47 Setting the ring pattern detection Press MENU Display: SYSTEM SET UP Press , then RING DETECTION Press START/COPY/SET MODE=OFF Press to select the “ON”. MODE=ON If this feature is not required, select “OFF”. Press START/COPY/SET The unit will print an information list. SETUP ITEM [ Press MENU...
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Page 48: Tel/Fax Mode
Use this mode when you are always near the unit, are not using an answering machine and want the fax machine to detect faxes without ringing. When a call is received, the unit will work as follows. If you connect an extension telephone to the same line, see the next page. - Page 49 If you absolutely must use another phone on the same phone line, you can disengage the TEL/FAX mode on a call by call basis by pressing communicating. Once the fax machine is activated, the only way to turn it off is by pressing the STOP button on the unit.
- Page 50 If the arrow indicator on the display points to RECEIVE MODE “TEL”, press TEL/FAX MODE We recommend the following setup. Only a fax machine is connected and you are always near the fax machine. Note: To return to the FAX ONLY mode, select “FAX ONLY”...
- Page 51 TEL/FAX delayed ring count This setting determines the number of times the extension telephone rings in the TEL/FAX mode. You can choose from 1 to 4 rings. This setting does not need to be changed if an extension telephone is not connected. Press MENU Display:...
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Page 52: Receiving Polling (Receiving A Fax Placed On Another Party's Machine)
Receiving Faxes Receiving polling! (receiving a fax placed on another party’s machine) This feature allows you to retrieve a document from another compatible machine. Therefore, you pay for the call, saving the sending party the call charges. Make sure that no documents are fed into your unit and that the other party’s machine is ready for your call. -
Page 53: Auto Disconnection
Auto disconnection! This feature allows you to answer a call with the extension telephone during the silent fax recognition rings in the TEL/FAX mode (p. 49). When you lift the handset of the extension telephone and enter (pre-selected code) while the ring back tone is heard, the unit will be disconnected and you can talk with the other party. -
Page 54: Pager Call - When Your Unit Receives A Fax
Receiving Faxes Pager call - when your unit receives a This feature allows your unit to call your pager when your unit receives a fax document. MENU Press Display: SYSTEM SET UP Press , then FAX PAGER CALL Press START/COPY/SET MODE=OFF Press to select “ON”. -
Page 55: Making A Copy
Making a copy! Any transmittable document (p. 33) can be copied. Check that the document stacker is in the upright position. Adjust the width of the document guides to the size of the document. Insert the document (up to 10 pages) FACE DOWN until the unit grabs the document and a single beep is heard. -
Page 56: Reports
The document was not fed into the unit properly. Reinsert the document and try again. — The other party’s fax machine was busy or ran out of recording paper. Try again. The document was not fed properly. Reinsert the document and try again. -
Page 57: Lcd Display
Memory (telephone numbers, parameters, etc.) has been erased. Re-program. The other party’s fax machine is busy or ran out of recording paper. Try again. The unit ran out of recording paper. Install a recording paper roll (p. -
Page 58: When A Function Does Not Work, Check Here Before Requesting Help
The telephone line cord is connected to the EXT jack on the unit. Connect to the LINE jack (p. 18). The other party’s fax machine was busy or ran out of paper. Try again. The other party’s machine is not a facsimile. Check with the other party. -
Page 59: Receive Mode
Fax – sending (cont.) Problem The other party complains that dirty patterns or black lines appear on their received document. I cannot make an international fax call. Fax – receiving Problem I cannot receive documents. I cannot receive documents automatically. The display shows “CONNECTING...”... -
Page 60: If A Power Failure Occurs
Operations Copying Problem The unit does not make a copy. A dirty pattern or a black line appears on the copied document. The copied image is distorted. The copied document is blank. If a power failure The unit will not function. Voice and fax calls will be interrupted. -
Page 61: Recording Paper Jam
Recording paper If the unit does not eject any recording paper during reception or copying, the recording paper has jammed. Remove the jammed paper as shown below. Open the cover by pressing the cover open button and remove the recording paper roll. Replace the recording paper roll in the proper direction, and pull the leading edge of the paper approximately 10 cm (4 inches) -
Page 62: Document Jam
Jams Document jam! If the unit does not release the document during feeding, remove the jammed document as follows. Open the cover by pressing the cover open button. Remove the jammed document carefully. Close the cover securely by pushing down on both ends. -
Page 63: Document Feeder
Document feeder! If misfeeding occurs frequently or if dirty patterns or black bands appear on a copied or transmitted document, clean the document feeder. Disconnect the power cord and the telephone line cord. Open the cover by pressing the cover open button. -
Page 64: Printing The Feature Settings, Telephone Numbers, Journal
Print Reports Printing the feature settings, telephone numbers, journal! You can print out the following documents. Basic feature list: provides you with the current settings of the basic programming features (p. 69). Advanced feature list: provides you with the current settings of the advanced programming features (p. -
Page 65: Setting The Original Mode
Setting the original Use this feature when you need to transmit or copy a document with faint or dark writing. One of the following choices is available. NORMAL: Used for documents with normal writing (Pre-selected setting). LIGHT: Used for documents with faint writing. DARKER: Used for documents with dark writing. -
Page 66: Technical Data About This Product
Specifications Technical data about this Applicable Lines: Public Switched Telephone Network Document Size: Max. 216 mm (8 Max. 600 mm (23 Effective Scanning Width: 208mm (8 Recording Paper Size: 216 mm x max. 30 m (8 Effective Printing Width: 208 mm (8 Transmission Time*: Approx. -
Page 67: Index
Index! A Accessories ... 12 Advanced feature list ... 64 Advanced features ... 69, 70 (Resetting) ... 65 Auto disconnection ... 53 B Basic feature list ... 64 Basic features... 69 C Character table ... 21 Cleaning ... 63 Connecting tone ... 39 Connections... - Page 68 Index Report (Advanced feature) ... 64 (Basic feature) ... 64 (Journal) ... 35, 64 (Sending) ... 34 (Telephone numbers) ... 64 Reset ... 65 RESOLUTION button ... 31 Ring count (FAX ONLY)... 44 (TEL/FAX)... 51 Ring pattern detection ... 46, 47 Ringer volume ...
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Page 69: Summary Of User Programmable Features
Summary of user programmable Basic features Code Feature & Display Setting the date and time SET DATE & TIME Setting your logo YOUR LOGO Setting your facsimile telephone number YOUR FAX NO. Printing the sending report SENDING REPORT Setting the ring count in the FAX ONLY mode FAX RING COUNT Setting the dialling mode... - Page 70 Features Summary Advanced features Code Feature & Display Setting the ring pattern detection RING DETECTION Changing the fax activation code FAX ACTIVATION Setting the friendly reception FRIENDLY RCV Setting the auto disconnection AUTO DISCONNECT Setting the original mode ORIGINAL Signaling your pager when your unit receives a fax FAX PAGER CALL Setting the connecting tone...