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Small Business Pro 504G
User Manuals: Cisco Small Business Pro 504G IP Phone
Manuals and User Guides for Cisco Small Business Pro 504G IP Phone. We have
1
Cisco Small Business Pro 504G IP Phone manual available for free PDF download: User Manual
Cisco Small Business Pro 504G User Manual (94 pages)
SPA500 Series IP Phones
Brand:
Cisco
| Category:
IP Phone
| Size: 2.16 MB
Table of Contents
Table of Contents
3
Chapter 1: Getting Started
8
About this Document
8
Overview of the Cisco Small Business Pro IP Phones
10
Understanding Your Phone's Lines and Buttons
11
Phone Components
11
Softkey Buttons
13
Using Keypad Shortcuts
15
SPA500S Attendant Console
16
Caring for Your Phone
17
Chapter 2: Installing Your Phone
18
Before You Begin
19
Phone Connections
19
Connecting the Handset
20
Installing the Stand (Optional)
20
Mounting the Phone to the Wall (Optional)
21
Reversing the Handset Retention Tab
25
Connecting the Power
26
Connecting Your Phone to the Network
27
Connecting the Phone to the Wireless Network
27
Connecting a PC to Your Phone (Optional)
28
Connecting Wired and Wireless Headsets (Optional)
28
Verifying Phone Startup
29
Upgrading Your Phone's Firmware
30
Determining Your Current Firmware Version
30
Download the Firmware
31
Get Your Phone's IP Address
31
Install the Firmware
32
Chapter 3: Using Basic Phone Functions
33
Using Phone Hardware and Accessories
34
Using the Speakerphone
34
Using the Headset with Your IP Phone
34
Switching between the Handset/Headset/Speakerphone During a Call
34
Sending Audio to the Phone Speaker
34
Choosing Your Preferred Audio Device
35
Adjusting Call Volume and Muting
36
Adjusting Call Volume
36
Adjusting the Ringer Volume
36
Using Mute
36
Placing or Answering a Call
36
Using Dial Assistance
37
Putting a Call on Hold
37
Resuming a Call
38
Ending a Call
38
Transferring Calls
38
Performing an Attended Transfer
39
Performing an Unattended (Blind) Transfer
39
Transferring a Held Call to an Active Call
40
Redialing
40
Viewing and Returning Missed Calls
41
Turning the Missed Calls Shortcut on and off
42
Forwarding Calls
42
Forwarding All Calls
43
Forwarding Calls When Your Phone Is Busy
43
Forwarding Calls When You Don't Answer the Phone
44
Delaying Call Forwarding When You Don't Answer the Phone
44
Stopping Call Forwarding
45
Setting Do Not Disturb
45
Activating Do Not Disturb
45
Deactivating Do Not Disturb
46
Turning Call Waiting on and off
46
Picking up a Call
47
Parking a Call
48
Placing a Three-Way Conference Call
49
Conferencing a Held Call with an Active Call
50
Using the Phone Directories
51
Using Your Personal Directory
51
Using the Corporate Directory
52
Using the Call History Lists
53
Viewing the Call History Lists
53
Calling from the Call History Lists
54
Deleting a Number from the Call History Lists
54
Saving a Call History List Number to Your Directory
54
Setting or Changing a Phone Password
55
Accessing Voicemail
55
Chapter 4: Using Advanced Phone Features
56
Configuring Privacy and Security Features
57
Blocking Caller ID
57
Blocking Anonymous Calls
57
Using Secure Call
58
Enabling Dial Assistance
59
Creating Speed Dials
59
Using Speed Dials
60
Using the Paging Feature
60
Paging Another Phone
61
Configuring Auto Answer
61
Monitoring/Accessing Another Phone from Your Phone
61
Customizing Your LCD Screen
62
Changing the LCD Screen Contrast
62
Changing the Screen Backlight Settings
63
Configuring the Phone Screen Saver
63
Turning on the Screen Saver
65
Using Ring Tones
65
Changing Your Ring Tone
65
Configuring Date and Time Parameters on Your Phone
66
Setting Your Phone's Date and Time
66
Using Star Codes
66
Using the Interactive Voice Response Menu on the SPA501G
68
Advanced Procedures for Technical Support Personnel
71
Rebooting Your Phone
72
Chapter 5: Using the Web Interface
73
Logging in to the Web Interface
74
Setting Do Not Disturb
75
Configuring Call Forwarding
75
Configuring Call Waiting
76
Blocking Caller ID
77
Blocking Anonymous Calls
77
Using Your Personal Directory
78
Viewing Call History Lists
78
Creating Speed Dials
79
Accepting Text Messages
79
Adjusting Audio Volume
80
Changing the LCD Contrast
81
Configuring the Phone Screen Saver
81
Chapter 6: Using the SPA500S Attendant Console
83
Connecting the SPA500S Attendant Console to the IP Phone
84
Connecting a Single SPA500S
85
Connecting a Second SPA500S
89
Configuring the SPA500S
91
Using the SPA500S
92
Monitoring the SPA500S
92
Appendix A: Where to Go from here
93
Product Resources
93
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