Performing An Attended Transfer; Performing An Unattended (Blind) Transfer - Cisco SPA500 Series User Manual
Spa500 series ip phones
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- User manual (104 pages) ,
- Quick reference manual (4 pages) ,
- Instruction manual (3 pages)
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Using Basic Phone Functions
Transferring Calls
STEP 1
STEP 2
STEP 3
STEP 1
STEP 2
STEP 3
STEP 1
STEP 2
Cisco Small Business Pro IP Phone SPA50X User Guide (SIP)
Performing an Attended Transfer
SPA502G, SPA504G, SPA508G, SPA509G:
During an active call, press xfer. The call is placed on hold and a new line is
opened to dial the number.
Either:
•
Enter the number to which you want to transfer the call, then press dial or
wait a few seconds.
•
Press dir and either choose a number from the personal directory or select
the Corporate Directory, then press dial.
If you hang up before the second call rings, the transfer fails and the first call
is disconnected. If you misdial, use the delChar, clear, or cancel key (not
applicable to the SPA502G) to make your changes before the call is
transferred.
Press xfer after the phone begins to ring, or at any time after the phone is
answered.
SPA501G:
During an active call, press the Transfer button.
Enter the number to which you want to transfer the call.
After the phone begins to ring or after the person you are calling answers, press
the Transfer button again.
Performing an Unattended (Blind) Transfer
SPA502G, SPA504G, SPA508G, SPA509G:
During an active call, press the bXfer softkey.
Enter the number to which you want to transfer the call and press dial. The call is
transferred with no further action required on your part.
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