Model TC25861
Interference Information
5.8 GHz Dual Cordless
This equipment generates and uses radio frequency energy which may interfere
with residential radio and television reception if not properly installed and used
in accordance with instructions contained in this manual. Reasonable protection
Handset Telephone/
against such interference is ensured, although there is no guarantee this will not
occur in a given installation. If interference is suspected and verified by switching
Answering System
this equipment on and off, the user is encouraged to try to correct the interference
by one or more of the following measures: Reorient the radio/television receiver's
antenna, relocate the equipment with respect to the receiver, plug the equipment
User's Guide
and receiver into separate circuit outlets. The user may also wish to consult a
qualified radio/television technician for additional suggestions. This equipment has
been fully tested and complies with all limits for Class B computing devices pursuant
to part 15 FCC Rules and Regulations.
Telephone Network Information
Should your equipment cause trouble on your line which may harm the telephone
network, the telephone company, where practicable, may notify you that temporary
discontinuance of service may be required. Where prior notice is not practicable and
the circumstances warrant such action, the telephone company may temporarily
discontinue service immediately.
The telephone company may make changes in its communications facilities,
equipment, operations or procedures where such action is required in the operation
of its business. If these changes are expected to affect the use or performance of
your telephone equipment, the telephone company will likely give you adequate
notice to allow you to maintain uninterrupted service.
Notice must be given to the telephone company upon termination of your telephone
from your line.
REN Number
On the bottom of this equipment is a label indicating, among other information, the
Ringer Equivalence Number (REN) for the equipment.
The REN is useful in determining the number of devices you may connect to your
telephone line and still have all of these devices ring when your telephone number
is called. In most (but not all) areas, the sum of the RENs of all devices connected
to one line should not exceed 5. To be certain of the number of devices you may
connect to your line as determined by the REN, you should contact your local
telephone company.
Important Information
REN Number is located on the cabinet bottom.
Licensing
NOTICE: This product meets the applicable Industry Canada technical specifications.
Operation is subject to the following two conditions: (1) This device may not cause
Licensed under US Patent 6,427,009.
interference, and (2) This device must accept any interference, including interference
Hearing Aid Compatibility (HAC)
that may cause undesired operation of the device.
The equipment must be installed using an acceptable method of connection. The
This telephone system meets FCC/Industry Canada standards for
customer should be aware that compliance with the above conditions may not
Hearing Aid Compatibility.
prevent degradation of service in some situations.
FCC RF Radiation Exposure Statement
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations
This equipment complies with FCC RF radiation exposure limits set forth for an
made by the user to this equipment, or equipment malfunctions, may give the
uncontrolled environment. This equipment should be installed and operated with
telecommunications company cause to request the user to disconnect the
a minimum distance of 20 centimeters between the radiator and your body. This
equipment.
transmitter must not be co-located or operated in conjunction with any other
Users should ensure for their own protection that the electrical ground connections
antenna or transmitter."
of the power utility, telephone lines and internal metallic water pipe systems, if
For body worn operation, this phone has been tested and meets the FCC RF
present, are connected together. This precaution may be particularly important in
exposure guidelines when used with the belt clip supplied with this product. Use of
rural areas.
other accessories may not ensure compliance with FCC RF exposure guidelines.
CAUTION: Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or electrician, as
appropriate.
NOTES: This equipment may not be used on coin service provided by the telephone
company.
Thomson Digital Technologies Ltd.
Model TC25861B
00014821 (Rev. 1 CAN E)
© 2006 Thomson Digital Technologies Ltd.
06-28
Trademark(s) ® Registered
Printed in China
Marque(s) déposée(s)
Introduction
Important Installation Guidelines
• Avoid sources of noise and heat, such as motors, fluorescent lighting,
CAUTION: When using telephone equipment, there are
microwave ovens, heating appliances and direct sunlight.
basic safety instructions that should always be followed.
• Avoid areas of excessive dust, moisture and low temperature.
Refer to the IMPORTANT SAFETY INSTRUCTIONS provided
with this product and save them for future reference.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
IMPORTANT: Because cordless phones operate on electricity,
you should have at least one phone in your home that isn't
• Never install telephone jacks in wet locations unless the jack is specifically
cordless, in case the power in your home goes out.
designed for wet locations.
Before You Begin
• Never touch non-insulated telephone wires or terminals, unless the
telephone line has been disconnected at the network interface.
Parts Checklist
• Use caution when installing or modifying telephone lines.
Make sure your package includes the items shown here.
Handset Layout
talk/end/call back
Base
AC power adaptor
2 Belt clips
(button)
2 Handsets
Caller ID/vol - or +
format/mute
(buttons )
redial (button)
del/chan
2 Battery
charge cradle
2 Handset
Line cord
trans/answerer
(delete/channel
compartment doors
battery packs
(transfer/answerer
button)
Telephone Jack Requirements
ringer/on-off
Wall plate
(switch)
To use this phone, you need an RJ11C type modular
(flash/program
telephone jack, which might look like the one pictured here,
review (button)
installed in your home. If you don't have a modular jack,
Modular
call your local phone company to find out how to get one
telephone
play/stop (button)
line jack
installed.
mem (memory
Installation
*exit (button)
erase (button)
#pause (button)
Digital Security System
Base Layout
Your cordless phone uses a digital security system to protect against false
ringing, unauthorized access, and charges to your phone line.
INSTALLATION NOTE: Some cordless telephones operate at
announce (button)
delete
message
volume - or +
(button)
indicator
frequencies that may cause or receive interference with nearby
page (button)
TVs, microwave ovens, and VCRs. To minimize or prevent such
interference, the base of the cordless telephone should not be
play/stop
placed near or on top of a TV, microwave oven, or VCR. If such
(button)
interference continues, move the cordless telephone farther
away from these appliances.
review 7
Certain other communications devices may also use the 5.8
(button)
GHz frequency for communication, and, if not properly set,
these devices may interfere with each other and/or your new
telephone. If you are concerned with interference, please refer
to the owner's manual for these devices on how to properly set
channels to avoid interference. Typical devices that may use the
5.8 GHz frequency for communication include wireless audio/
video senders, wireless computer networks, multi-handset
charge/
in use
cordless telephone systems, and some long-range cordless
(indicator)
telephone systems.
Installing the Phone
Answering System Setup
Installing the Handset Battery
This section shows you how to set up your answering system to record incoming
calls. Before you begin the setup, you must turn ON the answering system.
NOTE: You must connect the handset battery before use.
• Press the ans on/off button to turn the answering system on and off.
CAUTION: To reduce the risk of fire or personal injury, use
The message indicator lights when the answering system is on. The
only the Thomson Inc. approved Nickel-Cadmium (Ni-Cd)
indicator alternately flashes between CL (clock) and 0, indicating day/time
battery model 5-2459 that is compatible with this unit.
programming is needed and 0 messages are stored.
1. Locate battery and battery door which are packaged together inside a plastic
NOTE: The answering system displays - - when it is off.
bag and are separate from the handsets.
Setting the Voice Prompt Language
2. Locate the battery compartment on the back of the handset.
The default voice prompt language is English.
3. Plug the battery pack cord into the jack inside the compartment.
• To change the answering system's voice prompt language, press and hold
NOTE: To ensure proper battery installation, the connector is
the skip button for two seconds. The unit announces "SELECCIONADO
keyed and can be inserted only one way.
ESPANOL" (Spanish selected).
battery
NOTE: To change to English, press and hold the skip button
pack
again for 2 seconds. The unit announces "ENGLISH SELECTED".
red wire
NOTE: In remote access mode, the system follows the
selected language. The voice prompt language cannot be
display
PRESS DOWN
switched remotely.
FIRMLY
black wire
Voice Time/Day Stamp
4. Insert the battery pack.
1. Press and hold the day/check button to set the day of the week and then
5. Close the battery compartment by pushing the door up until it snaps
release.
into place.
2. Press the hour button to set the hour (a.m. or p.m.).
(button)
Base Station
3. Press the min button to set the minutes. When you press and hold the min
1. Choose an area near an electrical
button, the time advances in 5-minute intervals.
outlet and a telephone wall jack
4. Press and release the day/check button to review the day and time settings.
(RJ11C), and place your cordless
Speaker Volume
telephone on a level surface, such
button)
as a desktop or tabletop, or you may
Use the volume ( + or - ) buttons to adjust speaker volume to a comfortable
flash/prog
mount it on the wall.
level. L8 is the maximum and L1 is the minimum level.
2. Plug one end of the telephone line cord into the TEL LINE jack on the bottom of
button)
Recording the Outgoing Announcement
the base and the other end into a modular jack.
skip (button)
For best results when recording, you should be about nine inches from the mic
3. Plug the AC power converter into the electrical outlet and the DC connector into
the jack on the bottom of the base.
(microphone) opening to eliminate as much background noise as possible.
4. Set the ringer switch (on the handset) to ON, and place the handset in the
button)
1. Press and hold the announce button. Hold the button down until you finish
cradle on the base.
the announcement.
5. The in use/charge indicator turns on, verifying the battery is charging. The
2. Begin speaking after you hear the beep. You have up to two minutes of
unit will take 20 seconds to register and verify its security code.
recording time.
NOTE: In case of a power failure, the handsets may display
3. Release the button when you finish your announcement.
UNAVAILABLE when the talk/end/call back button is pressed.
If you choose not to record an outgoing announcement, a default
You must then place both handsets on the main base cradle for
(button)
announcement is played instead. To return to the default announcement after
20 seconds to re-register.
you have recorded your own outgoing announcement, press the announce
memo (button)
6. Allow the phone to charge for 16 hours prior to first use. If you don't properly
button and release it when you hear the beep.
charge the phone, battery performance is compromised.
Sample Outgoing Announcement
ans on/off
CAUTION: Use only the 5-2512 power adaptor that came with
(answerer on/off
"Hi, this is (use your name here), I can't answer the phone right now, so
this unit. Using other power adapters may damage the unit.
button)
please leave your name, number and a brief message after the tone, and
Extra Charge Cradle
I'll get back to you. Thanks."
day/check
1. Plug the extra charging cradle into the electrical outlet.
Reviewing the Announcement
(button)
2. Place the handset on the charging cradle.
hour (button)
Press and release the announce button to review your outgoing announcement.
3. The charge indicator turns on, verifying the battery
min (minute
Rings to Answer
is charging.
button)
Set the RINGS TO ANSWER switch on the bottom of the unit to choose the
4. Allow the phone to charge for 16 hours prior to
first use.
number of times you want the phone to ring before the system answers the call.
You may choose 3 rings, 5 rings or TOLL SAVER.
VERY IMPORTANT: BOTH HANDSETS MUST BE REGISTERED TO
skip 8 (button)
THE MAIN BASE BEFORE USE.
Toll Saver
After the 2nd handset has charged for
16 hours, place it on the main base station for 20 seconds, it will then
This feature will inform you if you have new messages when calling the
machine from a remote phone. If you have new messages, the unit will ring
automatically register and verify its security code.
three times before answering. If there are no new messages, it will ring five
Wall Mounting
times. This allows you to hang up before the machine answers so that you do
If you want to mount the phone on a wall, slip the mounting holes (on the back
not have to pay toll charges.
of the base) over the wall plate posts, and slide the unit down into place. (Wall
plate not included.)
Handset Setup
Redial
1. Press the talk/end/call back on the handset.
There are four programmable menus available: Language, Local Area Code,
Ringer Tone and Factory Default. When you program these settings, make sure
2. Press the redial button to quickly dial the last number you called (up to 32 digits).
the phone is OFF (not in talk mode). Pressing the *exit button will remove you
If you get a busy signal, and want to keep dialing the number, press redial to dial
from the menu selection process without changing the feature you are in.
the number again.
NOTE: You can only use one handset at a time and there are no
Flash
conference or intercom features for this unit.
Display Language
If you subscribe to the combined Call Waiting Caller ID service from your local
telephone company you will receive Caller ID information (if available) on Call
1. Press the flash/prog button until 1ENG 2FRA 3ESP shows in the display.
Waiting calls. During a phone call, you will hear a beep to indicate another call
2. Use the Caller ID/vol ( + or - ) button or the handset number pad to select 1
is waiting on the line and Caller ID information for the waiting call shows on the
handset display. To connect the waiting call, press the flash/prog button on the
(English), 2 (French), or 3 (Spanish). The default setting is 1ENG.
handset and your original call is put on hold. You may switch back and forth
3. Press the flash/prog button to confirm and to advance to the next menu
between the two calls by pressing the flash/prog button.
feature.
TIP: DO NOT use the talk/end/call back button to activate
Local Area Code
custom calling services such as call waiting, or you'll hang up
the phone.
If you enter your local 3-digit area code in the area code menu, your local area
Channel Button
code does not display on the Caller ID (CID) list. Instead, you only see the local
7-digit number. Calls received from outside your local area code will display the
While talking on the phone, you might need to manually change the channel
full 10-digit number.
in order to reduce static caused by appliances, such as baby monitors, garage
1. Press the flash/prog button until AREA CODE - - - shows in the display. The
door openers, microwave ovens, or other cordless phones. Press and release the
default setting is - - -.
del/chan button to move to the next clear channel.
2. Use the handset number pad to enter your 3-digit area code.
Exit
NOTE: If you make a mistake, press the del/chan button to erase
Press the *exit button to cancel any command you initiated.
the incorrect area code and repeat step 2.
Paging the Handset
3. Press the flash/prog button to confirm and to advance to the next menu feature.
This feature helps to locate a misplaced handset.
Ringer Tone
1. Press the page button on the base. The handset will beep for about two
1. Press the flash/prog button until RINGER TONE shows in the display.
minutes and PAGING shows on the handsets displays.
2. Use the Caller ID/vol ( + or - ) button or the handset number pad to enter your
2. To cancel the page, press the talk/end/call back button on the handset or
selection from Ringer Tone 1, 2, or 3. The default setting is RINGER TONE 1.
press the page button on the base.
3. Press the flash/prog button to confirm and to advance to the next menu feature.
NOTE: You can still page the handset if the ringer is turned off. If
Factory Default
the battery is dead, the Paging feature will not work.
Ringer On/Off Switch
This feature allows you to restore the unit's original features.
1. Press the flash/prog button until DEFAULT shows in the display.
The handset ringer switch may be set to ON or OFF. If the switch is OFF, the unit
2. Use the Caller ID/vol ( + or - ) button to scroll to YES. The default setting is NO.
does not ring.
Volume
3. Press flash/prog to confirm. You will hear a confirmation tone.
Cordless Phone Basics
When the phone is ON, press the Caller ID/vol ( + or - ) on the handset to adjust
the volume of the handset's earpiece. There are four settings. VOL 4 is the
In Use Indicator
maximum and VOL 1 is the minimum.
Mute
The phone is ON (in TALK mode) when the charge/in use indicator on the base is lit.
The base indicator flashes when you receive a call.
Use the format/mute button during a phone conversation to speak privately
Receiving a Call
and off-line with a third party.
1. Press the format/mute button on the handset. MUTE shows in the display,
1. To answer a call press the talk/end/call back button on the handset before
and the party on the telephone can not hear your external conversation.
you begin speaking.
2. Press format/mute when finished.
2. To hang up, press the talk/end/call back button or place the handset in the
Call Transfer
cradle.
Making a Call
During an external call, you may transfer the call to another handset.
1. Press the trans/answerer button on originating handset. TRANSFERRING
1. Press the talk/end/call back button and dial the desired number.
shows in the display. Both handsets will be paged.
-OR-
2. Press the trans/answerer or talk/end/call back button on the receiving
To perform preview dial, dial the number first then press the talk/end/
handset to answer the call.
call back button.
NOTE: To cancel the call transfer, you may press the *exit or the
2. To hang up, press the talk/end/call back button or place the handset in
trans/answerer button on the originating handset.
the cradle.
Caller ID (CID)
IMPORTANT: In order to use this unit's Caller ID features, you
must subscribe to either the standard Name/Number Caller ID
Service or Call Waiting Caller ID Service. To know who is calling
while you are on the phone, you must subscribe to Call Waiting
Caller ID Service.
Time
Date
Number of Calls
Caller ID phone number
Caller ID name
This unit receives and displays information transmitted by your local phone
company. This information can include the phone number, date, and time; or
the name, phone number, date, and time.
Call Waiting Caller ID
Provided you subscribe to Call Waiting Caller ID service from your phone
company; if you receive an incoming call and you are already on the phone, a
beep indicates the presence of a Call Waiting Call on the line. Only the handset
that is in use at the time of the call will display and store the Call Waiting Caller
ID information.
• When you hear the call waiting beep in the handset receiver, press the flash/
prog button to put the current call on hold and answer the incoming call.
Press flash/prog again to return to the original call.
Receiving CID Records
When you receive a call, the Caller ID information is transmitted between the
first and second ring. The Caller ID information appears on the display while
the phone rings, giving you a chance to monitor the information and decide
whether or not to answer the call.
Storing CID Records (In CID Memory)
If you are not at home or cannot answer, your telephone's Caller ID memory
stores the data for the 40 most recent calls you received so you can see who
called while you were unavailable. When the 41st call is received, the oldest
Caller ID record (1st call) is automatically deleted.
You may review the stored information at any time. Calls received since your
last review show as NEW in the display. Calls that have not been previously
reviewed but were received from the same number more than once show as
REPT in the display.
Reviewing CID Records
As calls are received and stored, the display is updated to let you know how many
calls have been received. To scroll CID records:
1. Make sure the phone is OFF (not in talk mode).
2. Press the Caller ID/vol (-) button to review the newest CID record.
3. Press the Caller ID/vol (+) button to review the oldest CID record first.
Dialing a CID Number
1. Make sure the phone is OFF (not in TALK mode).
2. Use the Caller ID/vol ( - or + ) button to display the desired record.
3. Press the talk/end/call back button. The number dials automatically.
NOTE: Depending on (a) how the incoming caller's phone
number is formatted when it is received, and (b) whether or not
you previously pre-programmed your local area code into the
set up menu, you may need to adjust the format of the incoming
caller's stored phone number before making the call, press the
format/mute button to adjust the number, and try again