Chapter 8
Monitoring the Cisco Unified IP Phone Remotely
Table 8-4
Item
LLDP Neighbor
IP Address
LLDP Neighbor
Port
Device Logs
The Device Logs area on a phone's web page provides information you can use to help monitor and
troubleshoot the phone:
•
•
•
•
Streaming Statistics
A Cisco Unified IP Phone can stream information to and from up to five devices simultaneously. A
phone streams information when it is on a a call or running a service that sends or receives audio or data.
The streaming statistics areas on a phone's web page provide information about the streams. Most calls
use only one stream (Stream 1), but some calls use additional streams. For example, a barged call uses
Stream 1 and Stream 2.
To display a Streaming Statistics area, access the web page for the phone as described in
Web Page for a Phone, page
5 hyperlink.
Table 8-5
Table 8-5
Streaming Statistics Area Items
Item
Description
Remote Address
IP address and UDP port of the destination of the stream.
Local Address
IP address and UPD port of the phone.
Start Time
Internal time stamp indicating when Cisco Unified Communications Manager requested that the
phone start transmitting packets.
Stream Status
Indication of whether streaming is active or not.
Host Name
Unique, fixed name that is automatically assigned to the phone based on its MAC address.
Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP)
OL-20798-01
Access Area and Network Area Items (continued)
Description
IP address of the neighbor device discovered by LLDP protocol.
Neighbor device port to which the phone is connected discovered by LLDP
protocol.
Console Logs—Includes hyperlinks to individual log files. The console log files include debug and
error messages received on the phone.
Core Dumps—Includes hyperlinks to individual dump files.
Status Messages area—Displays up to the 10 most recent status messages that the phone has
generated since it was last powered up. You can also see this information from the Status Messages
screen on the phone.
Table 7-2
To display the Status Messages, access the web page for the phone as described in
Web Page for a Phone, page
Debug Display area—Displays debug messages that may be useful to Cisco TAC if you require
assistance with troubleshooting.
8-2, and then click the Stream 1, Stream 2, Stream 3, Stream 4,or Stream
describes the items in the Streaming Statistics areas.
describes the status messages that can appear.
8-2, and then click the Status Messages hyperlink.
Device Logs
Accessing the
Accessing the
8-11