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Configuring Cisco CallManager
Table 4-2
Cisco CallManager 3.1 Voice Mail Hunt Group Settings (continued)
Field
ForwardNoAnswerTimeout
MultiTenantMWIMode
VoiceMail
VoiceMailMaximumHopCount
Cisco DPA 7630/7610 Voice Mail Gateways Administration Guide
4-6
Chapter 4
Description
The no-answer timeout setting determines how much time is spent
contacting a directory number before forwarding to voice mail. You
can specify the number of seconds allowed before the system
determines that a call to an extension forwarded to the voice mail
system.
When performing supervised transfers, the Octel system expects a
certain number of rings before the call forwards to voice mail. If the
call forwards to voice mail prematurely, the Octel system assumes
the phone was busy.
To ensure that the Cisco CallManager system allows enough time
for the number of expected rings on the Octel system, you must set
the no-answer timeout. In Cisco CallManager, you should set this
setting to be 6 seconds times the number of rings. (Six seconds is
slightly longer than the ring duration of a Lucent Definity PBX
system.) For example, if you have the Octel system set to four rings,
set the setting in Cisco CallManager to 24 seconds.
Set this flag to True, if you want Cisco CallManager to use
translation patterns to convert voice message box numbers into
directory numbers when your voice mail system issues a command
to set a message waiting indicator.
Enter the number used to access their voice mail messages. This
number should correspond to the directory number of the first voice
mail port (see the
"Configuring Call Ports" section on page
and the pilot directory number entered on the DPA 7630/7610 (see
the
"Entering Cisco CallManager Pilot Directory Number" section
on page
6-11)
You can have multiple voice mail hunt groups, but these hunt
groups require different voice mail access numbers. For efficiency,
enter the directory number of the largest hunt group as the
VoiceMail parameter and ensure that the
AdvancedCallForwardHopFlag parameter is set to true.
Set this value to be at least as high as the total number of ports in
use across all DPA devices.
Preparing the Cisco CallManager and Octel Systems
4-10)
78-11069-03
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