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Panasonic KX-TG7861AL Operating Instructions Manual
Panasonic KX-TG7861AL Operating Instructions Manual

Panasonic KX-TG7861AL Operating Instructions Manual

Digital cordless answering system

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Model shown is KX-TG7861.
Before initial use, see "Getting Started"
on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
TG786xAL(en)_0111_ver002.pdf

Operating Instructions

Digital Cordless Answering System
Model No.
1
KX-TG7861AL
KX-TG7862AL
2013/01/11
11:36:20

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Summary of Contents for Panasonic KX-TG7861AL

  • Page 1: Operating Instructions

    Model shown is KX-TG7861. Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Please access our online customer survey: http://panasonic.net/pcc/tel/q...
  • Page 2: Table Of Contents

    Table of Contents Introduction Listening to messages using the base unit .............34 Model composition ........3 Listening to messages using the Accessory information ........3 handset ............34 Important Information Remote operation ........35 For your safety ..........5 Answering system settings ......37 Important safety instructions ......6 Voice Mail Service For best performance ........6 Voice mail service ........38...
  • Page 3: Introduction

    Feature differences: Intercom calls can be made between handsets by purchasing and registering one or more optional handsets (page 4). R The suffix (AL) in the following model numbers will be omitted in these instructions: KX-TG7861AL/KX-TG7862AL Accessory information Supplied accessories...
  • Page 4: Expanding Your Phone System

    Replacement batteries may have a different capacity from that of the supplied batteries. By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key finder is attached.
  • Page 5: Important Information

    Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. R It is advised not to use the equipment at a To prevent severe injury and loss of life/ refuelling point.
  • Page 6: Important Safety Instructions

    Base unit location/avoiding noise R This equipment will be inoperable when The base unit and other compatible Panasonic mains power fails. units use radio waves to communicate with R When a failure occurs which results in the each other.
  • Page 7: Other Information

    Important Information the handset and base unit in an indoor environment. Other information – away from electronic appliances such as TVs, radios, personal computers, CAUTION: Risk of explosion if battery is wireless devices, or other phones. replaced by an incorrect type. Dispose of used –...
  • Page 8 Important Information Maximum: Approx. 1.8 W R Operating conditions: 0 °C–40 °C, 20 %–80 % relative air humidity (dry) Note: R Design and specifications are subject to change without notice. R The illustrations in these instructions may vary slightly from the actual product. TG786xAL(en)_0111_ver002.pdf 2013/01/11 11:36:20...
  • Page 9: Getting Started

    Getting Started n Charger R Use only the supplied Panasonic AC Setting up adaptor PNLV233AL. Connections “Click” n Base unit R Use only the supplied Panasonic AC adaptor PNLV226AL. Press plug firmly. To power outlet Battery installation R USE ONLY Ni-MH batteries AAA (R03) Hook “Click”...
  • Page 10: Note When Setting Up

    R Use the supplied rechargeable batteries. R The battery level may not be displayed For replacement, we recommend using the correctly after you replace the batteries. In Panasonic rechargeable batteries noted on this case, place the handset on the base page 4, 6. TG786xAL(en)_0111_ver002.pdf...
  • Page 11: Controls

    Getting Started unit or charger and let it charge for at least Display 7 hours. MeN (Off/Power) MR/ECON R: Recall/Flash Controls ECO: Eco mode shortcut key N (Noise reduction key) Handset Charge contacts n Control type Soft keys The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.
  • Page 12: Display

    Getting Started Charge contacts Item Meaning Speaker “Greeting Only” is selected as the caller’s N (Locator) recording time. In this case, N (Erase) the answering system answers calls with a greeting N (Answer on) message and caller Answer on indicator messages are not recorded.
  • Page 13: Screen Saver Mode

    Getting Started This icon is displayed when the key finder Icon Action is registered. Allows you to edit phone This menu icon is displayed when the key numbers. (page 28) finder is not registered. Adds new entry. (page 20, 28) Displays the character entry mode for phonebook search.
  • Page 14: One Touch Eco Mode

    Getting Started Note: Date and time R When there is another cordless phone Important: nearby and it is in use, the base unit transmission power may not be reduced. R When you install the batteries for the first R Activating one touch eco mode reduces the time, the handset may prompt you to set range of the base unit in standby mode.
  • Page 15: Making/Answering Calls

    Making/Answering Calls MbN: Select the desired phone number. Making calls MbN: “Yes” a MOKN a MeN Lift the handset and dial the phone number. Pause (for PBX/long distance service R To correct a digit, press MCN. users) Press M A pause is sometimes required when making When you finish talking, press MeN or calls using a PBX or long distance service.
  • Page 16: Useful Features During A Call

    Making/Answering Calls Note: MbN: Select the desired volume. R To change the recall/flash time, see MOKN a MeN page 24. Temporary handset ringer off Handset noise reduction (NR key) While the handset is ringing for a call, you can turn the ringer off temporarily by pressing M This feature allows you to hear the voice of the person you are talking to clearly, by reducing the surrounding noise coming from...
  • Page 17: Key Lock

    Making/Answering Calls Note: R To prevent other users from joining your conversations with outside callers, turn the privacy mode on (page 24). Key lock The handset can be locked so that no calls or settings can be made. Incoming calls can be answered, but all other functions are disabled while key lock is on.
  • Page 18: Shared Phonebook

    Shared Phonebook Press the dial key (0 to 9, or #) which Shared phonebook contains the character you are searching for (page 40). The shared phonebook allows you to make R Press the same dial key repeatedly to calls without having to dial manually. Any display the first entry corresponding to handset registered to the base unit can use each character located on that dial key.
  • Page 19 Shared Phonebook MbN: “Phonebook” a MOKN MbN: Select the desired entry. Press M N (right soft key) to dial the number. Note: R When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press MDN (Pause) to add pauses after the number and PIN as necessary (page 15).
  • Page 20: Speed Dial

    Speed Dial MbN: “Yes” a MOKN Speed dial You can assign 1 phone number to each of the dial keys (1 to 3) on the handset. Viewing speed dial key assignments Adding phone numbers to speed You can see the speed dial key assignments dial keys on the handset display.
  • Page 21: Programming

    Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods. n Scrolling through the display menus N (right soft key) Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus.
  • Page 22 Programming Sub-menu 1 Sub-menu 2 Settings Code Settings 2-9: 2-9 Rings #211 Number of Rings 5: <5 Rings> 0: Auto 1: 1 Minute #305 Recording Time 3: <3 Minutes> 0: Greeting Only – #306 Remote Code Call Screening 1: <On> 0: Off #310 –...
  • Page 23 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Ringer Volume 0-6: Off-6 <6> #160 – Handset Ringer Volume 0-6: Off-6 <3> #G160 – – Base Unit *4, *5 <Ringtone 1> #161 – Ringtone (Handset) Night Mode 1: On 0: <Off>...
  • Page 24 Programming Sub-menu 1 Sub-menu 2 Settings Code – – #217 Caller Barred Speed Dial – – #261 Eco Setup Transmission 1: <Normal> #725 2: Low Power Display Setup <Wallpaper1> #181 – Wallpaper 1: <On> 0: Off #198 – Clock 1: <Colour1> #182 –...
  • Page 25 Programming Main menu: “Caller List” Operation Code Viewing the caller list. #213 Main menu: “Key Finder” Sub-menu 1 Sub-menu 2 Settings Code Search – – #655 – Battery Check – – Main menu: “Ringer Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Volume Handset...
  • Page 26: Special Programming

    Programming If you register 2 or more key finders. *10 If you have 2 or more key finders. *11 You can set the handset display backlight while on charge. – “On”: Backlight is on (dimmed). – “Off”: Backlight turns off after 10 seconds of charging. *12 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys, including confirmation tones and error tones.
  • Page 27: Night Mode

    Programming R Press any dial key or M N to stop the Setting the ring delay sound but keep the snooze function This setting allows the handset to ring during activated. night mode if the caller waits long enough. R If you want to make an outside call when After the selected amount of time passes, the the snooze function is activated, please handset rings.
  • Page 28 Programming the call is logged in the caller list Storing an area code to be (page 32) with after the call is deleted automatically disconnected. In some situations, phone numbers stored automatically in the caller list (page 32) will Storing unwanted callers include area codes.
  • Page 29: Registering A Unit

    You can increase the signal range of the base N (right soft key) #130 unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on Base unit: page 4. Contact your Panasonic dealer for Press and hold M N for about 5 seconds, details.
  • Page 30 Programming Important: R Before registering the repeater to this base unit, you must turn the repeater mode on. R Do not use more than one repeater at a time. Setting the repeater mode N (right soft key) #138 MbN: Select the desired setting. a MOKN a MeN Note: R After turning the repeater mode on or off,...
  • Page 31: Caller Id Service

    Caller ID Service Phonebook name display Using Caller ID service When caller information is received and it matches a phone number stored in the Important: phonebook, the stored name in the R This unit is Caller ID compatible. To use phonebook is displayed and logged in the Caller ID features (such as displaying caller caller list.
  • Page 32 Caller ID Service Viewing the caller list and calling Erasing all caller information back MCN ( ) MCN ( ) N a MbN: “Yes” a MOKN a MeN Press MCN to search from the most recent call, or press MDN to search from the Storing caller information to the oldest call.
  • Page 33: Answering System

    Answering System Answering system Turning the answering system on/off The answering system can answer and record calls for you when you are unavailable to The answering system is preset to on. answer the phone. You can also set the unit to play a greeting Base unit message but not to record caller messages by Press M...
  • Page 34: Listening To Messages Using The Base Unit

    Answering System R If new messages have been recorded, the MbN: “Yes” a MOKN base unit plays back new messages. After a beep sounds, hold the handset R If there are no new messages, the base about 20 cm away and speak clearly into unit plays back all messages.
  • Page 35: Remote Operation

    Answering System If pressed within the first 5 seconds of a MbN: Select the desired item from the message, the previous message is message list. a M played except when playing back from R You can erase the selected message the message list.
  • Page 36: Remote Access Code

    Answering System Remote access code Remote commands A 3-digit remote access code must be entered You can press dial keys to access certain when operating the answering system answering system functions without waiting for remotely. This code prevents unauthorised the voice guidance to prompt you. parties from listening to your messages Operation remotely.
  • Page 37: Answering System Settings

    Answering System Alternatively you can leave this service connected and change the “Number of Answering system settings Rings” to a shorter duration on your unit so your unit’s answering machine can pick Number of rings before the unit up the call prior to the voice mail provided by your service provider/telephone answers a call company.
  • Page 38: Voice Mail Service

    Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy.
  • Page 39: Intercom/Locator

    Intercom/Locator MbN: “Intercom” a MOKN Intercom MbN: Select the desired unit. a MOKN Intercom calls can be made between Wait for the paged party to answer. handsets. R If the paged party does not answer, press M N to return to the outside call. Note: To complete the transfer: R When paging the handset, the paged...
  • Page 40: Useful Information

    Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 40). – Press MFN or MEN to move the cursor left or right. –...
  • Page 41 Useful Information Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( R The following are used for both uppercase and lowercase: Cyrillic character table ( TG786xAL(en)_0111_ver002.pdf 2013/01/11 11:36:22...
  • Page 42: Error Messages

    Useful Information Error messages Display message Cause/solution Base no power R The handset has lost communication with the base unit. Move closer to the base unit and try again. No link to base. R Unplug the base unit’s AC adaptor to reset the unit. Reconnect Reconnect main base the adaptor and try again.
  • Page 43: Troubleshooting

    Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not...
  • Page 44 Useful Information Problem Cause/solution I cannot register a R The maximum number of handsets (6) is already registered to handset to a base unit. the base unit. Cancel unused handset registrations from the base unit (page 29). R You entered the wrong PIN. If you forget your PIN, contact an authorised service centre.
  • Page 45 Useful Information Problem Cause/solution I cannot make a call. R You dialled a call restricted number (page 28). R The key lock feature is turned on. Turn it off (page 17). R The unit is not designed to be used with rotary/pulse dialling services.
  • Page 46 Useful Information Liquid damage Problem Cause/solution Liquid or other form of R Disconnect the AC adaptor and telephone line cord from the moisture has entered the base unit. Remove the batteries from the handset and leave to handset/base unit. dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord.
  • Page 47: Index

    Index Hold: 16 Incoming call barring: 27 Index Intercom: 39 Key finder: 23, 25 Additional handsets: 29 Key lock: 17 Alarm: 26 Keytones: 24 Answering calls: 15 Answering system: 33 Making calls: 15 Call screening: 33 Missed calls: 31 Erasing messages: 34, 35, 36 Mute: 16 Greeting message: 33 Night mode: 27...
  • Page 48 Attach your purchase receipt here. Customer Care Centre Tel. No.: 132600 or website www.panasonic.com.au Sales Department: 1 Innovation Road, Macquarie Park NSW 2113, Australia 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan © Panasonic System Networks Co., Ltd. 2013 *PNQX5877ZA* *PNQX5877ZA* PNQX5877ZA TT0213YK0 (E) TG786xAL(en)_0111_ver002.pdf...

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