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TG6561E(e).book Page 1 Tuesday, July 13, 2010 1:50 PM
Model shown is KX-TG6561.
Before initial use, see "Getting
Started" on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
Operating Instructions
Digital Cordless Answering System
KX-TG6561E
Model No.
KX-TG6562E
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Table of Contents
Related Manuals for Panasonic KX-TG6561E
Summary of Contents for Panasonic KX-TG6561E
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Page 1: Operating Instructions
Model shown is KX-TG6561. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company. -
Page 2: Table Of Contents
TG6561E(e).book Page 2 Tuesday, July 13, 2010 1:50 PM Table of Contents Introduction Listening to messages using the base unit ......34 Model composition . -
Page 3: Introduction
KX-TG6561 KX-TG6561 KX-TG6561 KX-TGA651 series KX-TG6562 KX-TG6561 KX-TGA651 L The suffix (E) in the following model numbers will be omitted in these instructions: KX-TG6561E/KX-TG6562E Accessory information Supplied accessories Quantity Accessory item/Part number KX-TG6561 KX-TG6562 AC adaptor/ PQLV219EW or PQLV219EZ Telephone line cord/ PNJA1037Z (for U.K.) -
Page 4: Expanding Your Phone System
TG6561E(e).book Page 4 Tuesday, July 13, 2010 1:50 PM Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable P03P or HHR-4NGE batteries Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset... -
Page 5: General Information
L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. -
Page 6: Important Information
TG6561E(e).book Page 6 Tuesday, July 13, 2010 1:50 PM Important Information Operating safeguards For your safety L Unplug the product from power outlets before cleaning. Do not use liquid or To prevent severe injury and loss of life/ aerosol cleaners. property, read this section carefully before L Do not disassemble the product. -
Page 7: Important Safety Instructions
MH batteries AAA (R03) size. Base unit location/avoiding noise L Do not mix old and new batteries. The base unit and other compatible Panasonic L Do not open or mutilate the batteries. units use radio waves to communicate with Released electrolyte from the batteries is each other. -
Page 8: Other Information
TG6561E(e).book Page 8 Tuesday, July 13, 2010 1:50 PM Important Information L Operating the product near electrical For more information about collection and appliances may cause interference. Move recycling of old products and batteries, please away from the electrical appliances. contact your local municipality, your waste disposal service or the point of sale where you purchased the items. - Page 9 TG6561E(e).book Page 9 Tuesday, July 13, 2010 1:50 PM Important Information Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333...
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Page 10: Getting Started
Setting up L USE ONLY Ni-MH batteries AAA (R03) size. Connections L Do NOT use Alkaline/Manganese/Ni- Cd batteries. L Use only the supplied Panasonic AC L Confirm correct polarities (S, T). adaptor PQLV219E. ■ Base unit Press plug firmly. “Click”... -
Page 11: Note When Setting Up
L It is normal for batteries not to reach the same telephone line jack using a T- full capacity at the initial charge. adaptor. Your Panasonic sales shop can Maximum battery performance is offer you more information about reached after a few complete cycles of connection possibilities. -
Page 12: Controls
TG6561E(e).book Page 12 Tuesday, July 13, 2010 1:50 PM Getting Started J {ECO/R} ECO: Eco mode shortcut key Controls R: Recall/Flash K Microphone Handset L Charge contacts ■ Control type A Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. -
Page 13: Display
TG6561E(e).book Page 13 Tuesday, July 13, 2010 1:50 PM Getting Started G {s} (Answer on) Item Meaning Answer on indicator L When displayed next H {x} (Locator/Intercom) to the battery icon: I {l} (Program/Speed dial) Answering system is J In use indicator on. -
Page 14: Turning The Power On/Off
TG6561E(e).book Page 14 Tuesday, July 13, 2010 1:50 PM Getting Started Icon Action Turning the power Accepts the current selection. on/off Displays a previously dialled phone number. Power on Makes a call. (page 16) Press {ic} for about 1 second. Temporarily turns off the ringer for incoming calls. -
Page 15: One Touch Eco Mode
TG6561E(e).book Page 15 Tuesday, July 13, 2010 1:50 PM Getting Started L You can select 24-hour or 12-hour – “Eco Setup” is not shown in the clock format (“AM” or “PM”) by display menu (page 24). pressing /. M i {ic} Wall mounting Note: L To correct a digit, press {<} or {>} to... -
Page 16: Making/Answering Calls
TG6561E(e).book Page 16 Tuesday, July 13, 2010 1:50 PM Making/Answering Calls {V}/{^}: Select the desired phone number. i W Making calls {V}/{^}: “Yes” i M i {ic} Using the handset Using the base unit Lift the handset and dial the phone number. -
Page 17: Answering Calls
TG6561E(e).book Page 17 Tuesday, July 13, 2010 1:50 PM Making/Answering Calls Note: Handset L You can also program the handset {0} i l ringer volume beforehand (page 25). Dial the phone number. i {C} Temporary handset ringer off Base unit While the handset is ringing for a call, you can turn the ringer off temporarily by pressing L. -
Page 18: Call Share
TG6561E(e).book Page 18 Tuesday, July 13, 2010 1:50 PM Making/Answering Calls L The base unit user can take the transferring an extension call, or call by pressing {s}. accessing optional telephone services. Note: Base unit L To change the recall/flash time, see page 26. -
Page 19: Handset Key Lock
TG6561E(e).book Page 19 Tuesday, July 13, 2010 1:50 PM Making/Answering Calls Note for handset and base unit: L To prevent other users from joining your conversations with outside callers, turn the privacy mode on (page 26). Handset key lock The handset can be locked so that no calls or settings can be made. -
Page 20: Handset Phonebook
TG6561E(e).book Page 20 Tuesday, July 13, 2010 1:50 PM Handset Phonebook L Press the same dial key repeatedly to display the first Handset phonebook entry corresponding to each character located on that dial key. The phonebook allows you to make calls L If there is no entry corresponding without having to dial manually. -
Page 21: Copying Phonebook Entries
16). Copying phonebook entries You can copy phonebook entries between 2 handsets. *1 Panasonic compatible handset Copying an entry Find the desired entry (page 20). {V}/{^}: “Copy” i M {V}/{^}: Select the handset you want to send the phonebook entry to. -
Page 22: Base Unit Speed Dial
TG6561E(e).book Page 22 Tuesday, July 13, 2010 1:50 PM Base Unit Speed Dial Making a call using the speed Base unit speed dial dial keys You can assign one phone number to {s} i {l} each of the 10 dial keys ({0} – {9}) on Press the desired dial key ({0} –... -
Page 23: Programming
TG6561E(e).book Page 23 Tuesday, July 13, 2010 1:50 PM Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 23) –... - Page 24 TG6561E(e).book Page 24 Tuesday, July 13, 2010 1:50 PM Programming Main menu Sub-menu 1 Sub-menu 2 Page – – Ringer Setup Ringer Volume – – Ringtone – Initial Setup Ringer Setup Ringer Volume – Ringtone Time Settings Set Date/Time Alarm –...
- Page 25 TG6561E(e).book Page 25 Tuesday, July 13, 2010 1:50 PM Programming Programming using the direct commands 8 i {#} Enter the desired code. Select the desired setting. i M L This step may vary depending on the feature being programmed. L To exit the operation, press {ic}. Note: L In the following table, <...
- Page 26 TG6561E(e).book Page 26 Tuesday, July 13, 2010 1:50 PM Programming Feature Code Setting System Page Recall/Flash {0}: 900 msec. {1}{2}{1} {1}: 700 msec. {2}: 600 msec. {3}: 400 msec. {4}: 300 msec. {5}: 250 msec. {*}: 200 msec. {#}: 160 msec. {6}: 110 msec.
- Page 27 TG6561E(e).book Page 27 Tuesday, July 13, 2010 1:50 PM Programming *1 If “System” column is checked, you do not need to program the same item using another handset. *2 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received.
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Page 28: Special Programming
TG6561E(e).book Page 28 Tuesday, July 13, 2010 1:50 PM Programming Changing the handset name Special programming Each handset can be given a customised name (“Bob”, “Kitchen”, Alarm etc.). This is useful when you make intercom calls between handsets. You An alarm sounds at the set time for 3 can also select whether or not the minutes once or daily. -
Page 29: Registering A Unit
TG6561E(e).book Page 29 Tuesday, July 13, 2010 1:50 PM Programming Important: reveal the PIN to you. If you forget your PIN, see page 46. L You must store the phone number with an area code in the call barred 8 i {#}{1}{3}{2} list. -
Page 30: Base Unit
{ic} Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333... -
Page 31: Caller Id Service
TG6561E(e).book Page 31 Tuesday, July 13, 2010 1:50 PM Caller ID Service – Being replaced on the base unit or charger. Using Caller ID service – Pressing {ic}. Important: Phonebook name display L This unit is Caller ID compatible. To When caller information is received and use Caller ID features, you must it matches a phone number stored in the... - Page 32 TG6561E(e).book Page 32 Tuesday, July 13, 2010 1:50 PM Caller ID Service Editing a caller’s phone number before calling back {<} (y) {V}/{^}: Select the desired entry. L If > is displayed, not all of the information is shown. To see the remaining information, press {>}.
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Page 33: Answering System
TG6561E(e).book Page 33 Tuesday, July 13, 2010 1:50 PM Answering System announced to callers even though their messages are not recorded. Answering system The answering system can answer and record calls for you when you are Turning the answering unavailable to answer the phone. system on/off You can also set the unit to play a greeting message but not to record... -
Page 34: Greeting Message
TG6561E(e).book Page 34 Tuesday, July 13, 2010 1:50 PM Answering System callers’ messages are not recorded Base unit and the unit plays a different pre- To adjust the speaker volume, press {^} recorded greeting message asking or {V} repeatedly. You can answer the callers to call again. -
Page 35: Listening To Messages Using The Handset
TG6561E(e).book Page 35 Tuesday, July 13, 2010 1:50 PM Answering System Operating the answering Operating the answering system during playback system 8 i {V}/{^}: “Answer System” Operation {^} or {V} Adjust the speaker Operation volume {^} or {V} Adjust the receiver Repeat message or speaker volume Skip message... -
Page 36: Remote Operation
TG6561E(e).book Page 36 Tuesday, July 13, 2010 1:50 PM Answering System *3 You can also erase as follows: Important: W i {V}/{^}: “Yes” i M L In order to operate the answering system remotely, you must first set a Calling back (Caller ID remote access code. -
Page 37: Answering System Settings
TG6561E(e).book Page 37 Tuesday, July 13, 2010 1:50 PM Answering System Note: Let the phone ring 20 times. L If you do not press any dial keys within L A long beep is heard. 10 seconds after a voice guidance Enter your remote access code prompt, the unit disconnects your call. -
Page 38: Voice Mail Service
TG6561E(e).book Page 38 Tuesday, July 13, 2010 1:50 PM Answering System L To use the voice mail service (page Select “Greeting Only” in step 2 on 39) provided by your service provider/ “Caller’s recording time”, page 38. telephone company rather than the Note: unit’s answering system, turn off the L When you select “Greeting Only”:... -
Page 39: Voice Mail Service
TG6561E(e).book Page 39 Tuesday, July 13, 2010 1:50 PM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. -
Page 40: Intercom/Locator
TG6561E(e).book Page 40 Tuesday, July 13, 2010 1:50 PM Intercom/Locator Answering an intercom call Intercom Handset Intercom calls can be made: – between handsets. Press {C} to answer the page. – between a handset and the base unit. When you finish talking, press Note: {ic}. - Page 41 TG6561E(e).book Page 41 Tuesday, July 13, 2010 1:50 PM Intercom/Locator {V}/{^}: Select the desired unit. i Note for handset and base unit: L If you want to return to the outside call after the paged party answers, press Wait for the paged party to answer. W on the handset or press {x} on L If the paged party does not the base unit.
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Page 42: Useful Information
TG6561E(e).book Page 42 Tuesday, July 13, 2010 1:50 PM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 42). - Page 43 TG6561E(e).book Page 43 Tuesday, July 13, 2010 1:50 PM Useful Information Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) Helpline Tel.
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Page 44: Error Messages
TG6561E(e).book Page 44 Tuesday, July 13, 2010 1:50 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L The handset has lost communication with the base Base no power unit. -
Page 45: Troubleshooting
TG6561E(e).book Page 45 Tuesday, July 13, 2010 1:50 PM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. - Page 46 TG6561E(e).book Page 46 Tuesday, July 13, 2010 1:50 PM Useful Information Problem Cause/solution I cannot activate the L You cannot set eco mode when you set the repeater eco mode. mode “On”. If required, set the repeater mode to “Off” (page 30). I cannot register a L The maximum number of handsets (6) is already handset to a base unit.
- Page 47 TG6561E(e).book Page 47 Tuesday, July 13, 2010 1:50 PM Useful Information Problem Cause/solution Noise is heard, sound L You are using the handset or base unit in an area with cuts in and out. high electrical interference. Re-position the base unit and use the handset away from sources of interference.
- Page 48 TG6561E(e).book Page 48 Tuesday, July 13, 2010 1:50 PM Useful Information Problem Cause/solution Caller information is L Depending on your service provider/ slow to display. telephone company, the unit may display the caller’s information at the 2nd ring or later. L Move closer to the base unit.
- Page 49 TG6561E(e).book Page 49 Tuesday, July 13, 2010 1:50 PM Useful Information Problem Cause/solution I cannot operate the L The remote access code is not set. Set the remote answering system access code (page 36). remotely. L You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 36).
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Page 50: Conditions Of Guarantee
8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic Business Systems U.K. Receipt No. Date of purchase Model No. -
Page 51: Index
TG6561E(e).book Page 51 Tuesday, July 13, 2010 1:50 PM Index Intercom: 40 Index Key lock: 19 Keytones: 25 Additional handsets: 29 M Making calls Alarm: 28 Base unit: 16 Answering calls Handset: 16 Base unit: 17 Missed calls: 31 Handset: 17 Mute: 18 Answering system: 33 Pause: 16... - Page 52 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.