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Panasonic KX-TG6591E Operating Instructions Manual
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Panasonic KX-TG6591E Operating Instructions Manual

Digital cordless answering system
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TG6591E(e).book Page 1 Friday, August 20, 2010 9:29 AM
Digital Cordless Answering System
Model shown is KX-TG6591.
Before initial use, see "Getting
Started" on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q

Operating Instructions

KX-TG6591E
Model No.
KX-TG6592E
KX-TG6593E

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Summary of Contents for Panasonic KX-TG6591E

  • Page 1: Operating Instructions

    Model shown is KX-TG6591. Before initial use, see “Getting Started” on page 11. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company.

  • Page 2: Table Of Contents

    TG6591E(e).book Page 2 Friday, August 20, 2010 9:29 AM Table of Contents Introduction Answering System Model composition ....3 Answering system ....39 Accessory information .

  • Page 3: Introduction

    TG6591E(e).book Page 3 Friday, August 20, 2010 9:29 AM Introduction Model composition Base unit Handset Series Model No. Part No. Part No. Quantity KX-TG6591 KX-TG6591 KX-TG6591 KX-TGA659 series KX-TG6592 KX-TG6591 KX-TGA659 KX-TG6593 KX-TG6591 KX-TGA659 L The suffix (E) in the following model numbers will be omitted in these instructions: KX-TG6591E/KX-TG6592E/KX-TG6593E Feature highlights ■...

  • Page 4: Accessory Information

    Belt clip/PNKE1076Z2 Charger/PNLC1015ZM — *1 See page 4 for replacement battery information. *2 The handset cover comes attached to the handset. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable P03P or HHR-4NGE batteries Battery type: –...

  • Page 5: Expanding Your Phone System

    Customer Communication Centre L For customers within the U.K.: 0844 844 3898 L For customers within the Republic of Ireland: 01289 8333 L Visit our website for product information: www.panasonic.co.uk L E-mail: customer.care@panasonic.co.uk Direct Sales at Panasonic U.K. L Order accessory and consumable items for your product with ease and confidence by phoning our Customer Communication Centre Monday - Thursday 9:00am - 5:30pm, Friday 9:30am - 5:30pm (Excluding public holidays).

  • Page 6: General Information

    L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.

  • Page 7: Important Information

    TG6591E(e).book Page 7 Friday, August 20, 2010 9:29 AM Important Information Operating safeguards For your safety L Unplug the product from power outlets before cleaning. Do not use liquid or To prevent severe injury and loss of life/ aerosol cleaners. property, read this section carefully before L Do not disassemble the product.

  • Page 8: Important Safety Instructions

    Base unit location/avoiding noise L We recommend using the batteries noted on page 4. USE ONLY rechargeable Ni- The base unit and other compatible Panasonic MH batteries AAA (R03) size. units use radio waves to communicate with L Do not mix old and new batteries.

  • Page 9: Other Information

    TG6591E(e).book Page 9 Friday, August 20, 2010 9:29 AM Important Information L Operating the product near electrical For more information about collection and appliances may cause interference. Move recycling of old products and batteries, please away from the electrical appliances. contact your local municipality, your waste disposal service or the point of sale where you purchased the items.
  • Page 10 TG6591E(e).book Page 10 Friday, August 20, 2010 9:29 AM Important Information Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333...

  • Page 11: Getting Started

    L USE ONLY Ni-MH batteries AAA (R03) size. Connections L Do NOT use Alkaline/Manganese/Ni- Cd batteries. L Use only the supplied Panasonic AC L Confirm correct polarities (S, T). adaptor PQLV219E. ■ Base unit Press plug firmly. Rechargeable Ni-MH ONLY Hook “Click”...

  • Page 12: Note When Setting Up

    T- Note: adaptor. Your Panasonic sales shop can L It is normal for batteries not to reach offer you more information about full capacity at the initial charge.

  • Page 13: Controls

    TG6591E(e).book Page 13 Friday, August 20, 2010 9:29 AM Getting Started I Headset jack J {s} (Speakerphone) Controls K Receiver L Display Handset M {ic} (Off/Power) N {R}: Recall/Flash {ECO}: Eco mode shortcut key O Microphone P Charge contacts ■ Control type A Soft keys The handset features 3 soft keys.

  • Page 14: Display

    TG6591E(e).book Page 14 Friday, August 20, 2010 9:29 AM Getting Started E {I}/{II}: Speed dial keys Item Meaning {III}: Speed dial key/ The LCD and key Distress call key and indicator backlight is off. (page F {■} (Stop) G {+}/{-} (Y: Volume up/down) L When displayed H Microphone next to the battery...

  • Page 15: Turning The Power On/Off

    TG6591E(e).book Page 15 Friday, August 20, 2010 9:29 AM Getting Started Item Meaning Icon Action Distress call feature is Displays the character now being used. entry mode for phonebook (page 25) search. (page 21) L When flashing Turns the key lock feature &...

  • Page 16: One Touch Eco Mode

    TG6591E(e).book Page 16 Friday, August 20, 2010 9:29 AM Getting Started Important: L When you install the batteries for the One touch eco mode first time, the handset may prompt you to set display language and date and The {ECO} button on the handset time.

  • Page 17: Making/Answering Calls

    TG6591E(e).book Page 17 Friday, August 20, 2010 9:29 AM Making/Answering Calls {V}/{^}: Select the desired phone number. i W Making calls {V}/{^}: “Yes” i M i {ic} Using the handset Pause (for PBX/long distance service users) Lift the handset and dial the phone A pause is sometimes required when number.

  • Page 18: Answering Calls

    TG6591E(e).book Page 18 Friday, August 20, 2010 9:29 AM Making/Answering Calls Adjusting the speaker volume Using the base unit Press {+} or {-} repeatedly while When a call is being received, the talking. speakerphone indicator flashes rapidly. Press {s} when the unit rings. Speak into the microphone.

  • Page 19: Call Share

    TG6591E(e).book Page 19 Friday, August 20, 2010 9:29 AM Making/Answering Calls Hold For call waiting or Call Waiting Caller ID service users This feature allows you to put an outside call on hold. To use call waiting, you must first Press 8 during an outside call.

  • Page 20: Handset Key Lock

    TG6591E(e).book Page 20 Friday, August 20, 2010 9:29 AM Making/Answering Calls Handset key lock The handset can be locked so that no calls or settings can be made. Incoming calls can be answered, but all other functions are disabled while key lock is To turn key lock on, press 8 for about 3 seconds.

  • Page 21: Handset Phonebook

    TG6591E(e).book Page 21 Friday, August 20, 2010 9:29 AM Handset Phonebook L Press the same dial key repeatedly to display the first Handset phonebook entry corresponding to each character located on that dial key. The phonebook allows you to make calls L If there is no entry corresponding without having to dial manually.

  • Page 22: Copying Phonebook Entries

    17). Copying phonebook entries You can copy phonebook entries between 2 handsets. *1 Panasonic compatible handset Copying an entry Find the desired entry (page 21). {V}/{^}: “Copy” i M {V}/{^}: Select the handset you want to send the phonebook entry to.

  • Page 23: Speed Dial

    TG6591E(e).book Page 23 Friday, August 20, 2010 9:29 AM Speed Dial Press {#} then enter intercom number (handset: 1 to 6, base Speed dial unit: 0). i M 2 times You can assign 1 phone number to each {ic} of the 3 speed dial keys ({I} to {III}) on Note: the unit.
  • Page 24 TG6591E(e).book Page 24 Friday, August 20, 2010 9:29 AM Speed Dial Note: Note for handset and base unit: L When you edit an intercom number, L If you set the distress call feature to perform steps 1 to 3, then continue “On”, speed dial key {III} cannot be from step 4, “When you add an used as a speed dial key.

  • Page 25: Distress Call

    TG6591E(e).book Page 25 Friday, August 20, 2010 9:29 AM Distress Call Distress call You can make a distress call to request assistance simply by pressing speed dial key {III}, if you find yourself in serious difficulty. This key contains a distress list of telephone numbers you have stored.

  • Page 26: Setting The Distress Call

    TG6591E(e).book Page 26 Friday, August 20, 2010 9:29 AM Distress Call L To add other entries, repeat from step 2. Setting the distress {ic} call Viewing/editing entries Important: L You can set the distress call feature 8 i {#}{2}{6}{3} using one of the handsets. The stored {V}/{^}: Select the desired position numbers in speed dial key {III} can be in the distress list.

  • Page 27: Making A Distress Call Using Speed Dial Key {Iii

    TG6591E(e).book Page 27 Friday, August 20, 2010 9:29 AM Distress Call L While the distress call is being dialled, L When the distress call feature is your pre-recorded distress message turned on, speed dial key {III} is also played back from your speaker. lights up on all registered handsets and base unit.

  • Page 28: Programming

    TG6591E(e).book Page 28 Friday, August 20, 2010 9:29 AM Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 28) –...
  • Page 29 TG6591E(e).book Page 29 Friday, August 20, 2010 9:29 AM Programming Main menu Sub-menu 1 Sub-menu 2 Page – – Ringer Setup Ringer Volume – – Ringtone Night Mode On/Off Start/End Ring Delay – Initial Setup Ringer Setup Ringer Volume – Ringtone Night Mode –...
  • Page 30 TG6591E(e).book Page 30 Friday, August 20, 2010 9:29 AM Programming *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset. Programming using the direct commands 8 i {#} Enter the desired code.
  • Page 31 TG6591E(e).book Page 31 Friday, August 20, 2010 9:29 AM Programming Feature Code Setting System Page {1}–{6}: Level 1–6 <3> – – Contrast {1}{4}{5} (Display contrast) {1}: <On> {0}: Off – – Keytones {1}{6}{5} {1}: On {0}: <Off> – Auto Talk {2}{0}{0} Recall/Flash {0}: 900 msec.
  • Page 32 TG6591E(e).book Page 32 Friday, August 20, 2010 9:29 AM Programming Feature Code Setting System Page – Start REC {3}{0}{2} (Record greeting) – – Play Greeting {3}{0}{3} – Default {3}{0}{4} (Reset to pre- recorded greeting) <4 Rings> Number of Rings {2}{1}{1} <3 Minutes>...

  • Page 33: Special Programming

    TG6591E(e).book Page 33 Friday, August 20, 2010 9:29 AM Programming Night mode Special programming Night mode allows you to select a period of time during which the handset will not Alarm ring for outside calls. This feature is useful for time periods when you do not An alarm sounds at the set time for 3 want to be disturbed, for example, while minutes once or daily.

  • Page 34: Changing The Handset Name

    TG6591E(e).book Page 34 Friday, August 20, 2010 9:29 AM Programming Changing the start and end time Incoming call barring (Caller ID subscribers only) 8 i {#}{2}{3}{7} Continue from step 3, “Turning night This feature allows the unit to reject calls mode on/off”, page 33.

  • Page 35: Registering A Unit

    TG6591E(e).book Page 35 Friday, August 20, 2010 9:29 AM Programming noted on page 5. If another handset Viewing/editing/erasing bar call model is used, certain operations numbers (handset settings, base unit settings, etc.) may not be available. 8 i {#}{2}{1}{7} {V}/{^}: Select the desired entry. Registering a handset to the L To exit, press {ic}.

  • Page 36: Base Unit

    Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 4. Contact your Panasonic dealer for details. Important:...

  • Page 37: Caller Id Service

    TG6591E(e).book Page 37 Friday, August 20, 2010 9:29 AM Caller ID Service – Being replaced on the base unit or charger. Using Caller ID service – Pressing {ic}. Important: Phonebook name display L This unit is Caller ID compatible. To When caller information is received and use Caller ID features, you must it matches a phone number stored in the...
  • Page 38 TG6591E(e).book Page 38 Friday, August 20, 2010 9:29 AM Caller ID Service Editing a caller’s phone number before calling back {V}/{^}: “Caller List” i M {V}/{^}: Select the desired entry. ~ i Edit the number. L Press dial key ({0} to {9}) to add, ^ to delete.

  • Page 39: Answering System

    TG6591E(e).book Page 39 Friday, August 20, 2010 9:29 AM Answering System announced to callers even though their messages are not recorded. Answering system The answering system can answer and record calls for you when you are Turning the answering unavailable to answer the phone. system on/off You can also set the unit to play a greeting message but not to record...

  • Page 40: Greeting Message

    TG6591E(e).book Page 40 Friday, August 20, 2010 9:29 AM Answering System – If the message recording time (page Base unit 44) is set to “Greeting Only”, To adjust the speaker volume, press callers’ messages are not recorded {+} or {-} repeatedly. You can answer and the unit plays a different pre- the call by pressing {s}.

  • Page 41: Listening To Messages Using The Handset

    TG6591E(e).book Page 41 Friday, August 20, 2010 9:29 AM Answering System Operating the answering Operating the answering system during playback system 8 i {V}/{^}: “Answer System” Operation {+} or {-} Adjust the speaker Operation volume {+} or {-} Adjust the receiver or Repeat message speaker volume Skip message...

  • Page 42: Remote Operation

    TG6591E(e).book Page 42 Friday, August 20, 2010 9:29 AM Answering System *3 You can also erase as follows: Important: W i {V}/{^}: “Yes” i M L In order to operate the answering system remotely, you must first set a Calling back (Caller ID remote access code.

  • Page 43: Answering System Settings

    TG6591E(e).book Page 43 Friday, August 20, 2010 9:29 AM Answering System Note: Let the phone ring 20 times. L If you do not press any dial keys within L A long beep is heard. 10 seconds after a voice guidance Enter your remote access code prompt, the unit disconnects your call.
  • Page 44 TG6591E(e).book Page 44 Friday, August 20, 2010 9:29 AM Answering System For voice mail service subscribers Selecting “Greeting Only” To receive voice mail and use answering You can select “Greeting Only” system properly, please note the which sets the unit to announce a following: greeting message to callers but not record messages.

  • Page 45: Voice Mail Service

    TG6591E(e).book Page 45 Friday, August 20, 2010 9:29 AM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy.

  • Page 46: Intercom/Locator

    TG6591E(e).book Page 46 Friday, August 20, 2010 9:29 AM Intercom/Locator L You can also page from a handset to a specific unit by simply pressing and Intercom holding speed dial keys. Intercom calls can be made: Answering an intercom call –...

  • Page 47: Transferring Calls, Conference Calls

    TG6591E(e).book Page 47 Friday, August 20, 2010 9:29 AM Intercom/Locator Wait for the paged party to answer. L If paged party does not answer, Transferring calls, press {x} to return to the outside conference calls call. To complete the transfer: Outside calls can be transferred or a Press {s}.

  • Page 48: Useful Information

    TG6591E(e).book Page 48 Friday, August 20, 2010 9:29 AM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 48).
  • Page 49 TG6591E(e).book Page 49 Friday, August 20, 2010 9:29 AM Useful Information Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) Helpline Tel.

  • Page 50: Error Messages

    TG6591E(e).book Page 50 Friday, August 20, 2010 9:29 AM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L The handset has lost communication with the base Base no power unit.

  • Page 51: Troubleshooting

    TG6591E(e).book Page 51 Friday, August 20, 2010 9:29 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.
  • Page 52 TG6591E(e).book Page 52 Friday, August 20, 2010 9:29 AM Useful Information Problem Cause/solution I cannot activate the L You cannot set eco mode when you set the repeater eco mode. mode “On”. If required, set the repeater mode to “Off” (page 36). I cannot register a L The maximum number of handsets (6) is already handset to a base unit.
  • Page 53 TG6591E(e).book Page 53 Friday, August 20, 2010 9:29 AM Useful Information Problem Cause/solution Noise is heard, sound L You are using the handset or base unit in an area with cuts in and out. high electrical interference. Re-position the base unit and use the handset away from sources of interference.
  • Page 54 TG6591E(e).book Page 54 Friday, August 20, 2010 9:29 AM Useful Information Caller ID Problem Cause/solution Caller information is L You must subscribe to a Caller ID service. Contact not displayed. your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack.
  • Page 55 TG6591E(e).book Page 55 Friday, August 20, 2010 9:29 AM Useful Information Answering system Problem Cause/solution The unit does not L The answering system is turned off. Turn it on (page record new messages. 39). L The message memory is full. Erase unwanted messages (page 41).

  • Page 56: Belt Clip

    TG6591E(e).book Page 56 Friday, August 20, 2010 9:29 AM Useful Information Liquid damage Problem Cause/solution Liquid or other form of L Disconnect the AC adaptor and telephone line cord moisture has entered from the base unit. Remove the batteries from the the handset/base unit.

  • Page 57: Wall Mounting

    TG6591E(e).book Page 57 Friday, August 20, 2010 9:29 AM Useful Information Wall mounting Note: L Make sure that the wall is strong enough to support the weight of the unit. ■ Base unit ■ Charger 84 mm 25 mm Screws (Not supplied) Screws (Not supplied)

  • Page 58: Conditions Of Guarantee

    8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic Business Systems U.K. Receipt No. Date of purchase Model No.

  • Page 59: Index

    TG6591E(e).book Page 59 Friday, August 20, 2010 9:29 AM Index Hold: 19 Index Incoming call barring: 34 Intercom: 46 Additional handsets: 35 Key lock: 20 Alarm: 33 Keytones: 31 Answering calls M Making calls Base unit: 18 Base unit: 17 Handset: 18 Handset: 17 Answering system: 39...
  • Page 60 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.

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