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Toshiba U940 User Manual
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Toshiba U940 User Manual

Toshiba U940 User Manual

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  • Page 1 User's Manual U940...

  • Page 2: Table Of Contents

    Table of Contents Chapter 1 TOSHIBA Legal, Regulatory and Safety Copyright, Disclaimer and Trademarks ..........1-1 Regulatory Information ................. 1-2 Video Standard Notice ................1-7 OpenSSL Toolkit License Issues ............1-7 ENERGY STAR® Program ..............1-10 Disposing of the computer and the computer's batteries ....1-11 General Precautions ................
  • Page 3 Utilities and Applications ..............5-1 Special features ..................5-3 TOSHIBA Password utility ..............5-5 TOSHIBA System Settings ..............5-7 TOSHIBA Media Player by sMedio TrueLink+ ........5-13 TOSHIBA PC Health Monitor .............. 5-14 System Recovery ................5-16 Ordering Recovery Discs from TOSHIBA* ........5-19...
  • Page 4 User's Manual...

  • Page 5: Chapter 1 Toshiba Legal, Regulatory And Safety

    TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2012 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.

  • Page 6: Regulatory Information

    Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

  • Page 7: Fcc Conditions

    Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s External RGB monitor port, Universal Serial Bus (USB...

  • Page 8: Working Environment

    EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 9 Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

  • Page 10: Following Information Is Only For Turkey

    The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.

  • Page 11: Video Standard Notice

    For more detailed information about recycling of this product, please visit our website (http://www.toshiba- india.com) or contact call center (1800-200-8674). These symbols may not stick depending on the country and region where you purchased.
  • Page 12 ------------------------ /*===================================================== Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 13 ---------------------------------- /* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to.

  • Page 14: Energy Star Program

    ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer...

  • Page 15: Disposing Of The Computer And The Computer's Batteries

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer.
  • Page 16 To keep your computer in prime operating condition, protect your work area from: Dust, moisture, and direct sunlight. Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters.

  • Page 17: Information For Wireless Devices

    Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort. Be sure to read it before using the computer. Information for Wireless Devices Wireless LAN Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing...

  • Page 18: Wireless Devices And Your Health

    If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support.global.toshiba.com, if you have any questions about using Wireless LAN or Bluetooth Card from TOSHIBA. In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm Your Bluetooth product is not compatible with devices using Bluetooth Version 1.0B specifications...
  • Page 19 Europe Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe France: Outdoor use Military Radiolocation limited to 10mW use.Refarming of the 2.4GHz band e.i.r.p. within the has been ongoing in recent years to band allow current relaxed regulation Full 2454-2483.5MHz implementation planned 2012. Italy: For private use, a general authorization is required if WAS/...
  • Page 20 Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas, and on board aircraft. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight.
  • Page 21 check the current channel of operation. If operation is occurring outside of the allowable frequencies for outdoor use, as listed above, the user must contact the applicable national spectrum regulator to request a license for outdoor operation. Canada - Industry Canada (IC) This device complies with RSS 210 of Industry Canada.
  • Page 22 If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.

  • Page 23: Device Authorization

    4 : The interference range of this equipment is less than 40m. : This equipment uses a frequency bandwidth from 2,400MHz to 2,483.5MHz. It is possible to avoid the band of mobile object identification systems. 3. Indication for Bluetooth The indication shown below appears on this equipment. 2.4 : This equipment uses a frequency of 2.4 GHz.

  • Page 24: Legal Footnotes

    Intel 2230BNHMW 802.11b/g/n Wireless LAN with Bluetooth The Name of the radio equipment: 2230BNHMW DSP Research, Inc. Approval Number: D111287003 The following restrictions apply: Do not disassemble or modify the device. Do not install the embedded wireless module into other device. Radio approvals for wireless devices Approved Countries/Regions for Wireless Devices This equipment is approved to the radio standard by the countries/regions...
  • Page 25 For optimum performance, use your computer product only under recommended conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information.

  • Page 26: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.

  • Page 27: Messages

    Over a period of time, and depending on the usage of the computer, the brightness of the LCD screen will deteriorate. This is an intrinsic characteristic of LCD technology. Maximum brightness is only available when operating in AC power mode. Screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen.
  • Page 28 Please read. A note is a hint or advice that helps you make best use of your equipment. User's Manual 1-24...

  • Page 29: Chapter 2 Getting Started

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.

  • Page 30: Using Your Product For The First Time

    Click Tap the Touch Pad or click the left Touch Pad control button once. Left click the mouse once. Tap the touch screen once (only for touch screen models). Right-click Click the right Touch Pad control button once. Right click the mouse once. Press and hold on the touch screen (only for touch screen models).

  • Page 31: Connecting The Ac Adaptor

    DC power and reduces the voltage supplied to this computer. Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 32 When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in the User’s Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched.

  • Page 33: Opening The Display

    Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the right of the computer. Figure 2-3 Connecting the DC output plug to the computer 1. DC IN 19V jack 2. DC output plug Plug the power cord into a live wall outlet - the DC IN/Battery indicator on the front of the computer should glow.

  • Page 34: Turning On The Power

    Do not close the display panel with pens or any other objects left in between the display panel and the keyboard. When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel).

  • Page 35: Turning Off The Power

    When it is displayed, be sure to read the License Terms carefully. Getting to know the Start screen The Windows 8 Start screen provides you a new and easy way to access your favorite things, such as apps, websites and contacts. By pointing the mouse pointer to the lower-right (or upper-right) corner of your screen, you will find a list of charms with different demands, including basic tasks such as turning off the power and advanced PC settings.

  • Page 36: Restarting The Computer

    Restarting the computer Certain conditions require that you reset the computer, for example if: You change certain computer settings. An error occurs and the computer does not respond to your keyboard commands. If you need to restart the computer, there are three ways this can be achieved: In the Settings charm, click Power and then select Restart.

  • Page 37: Executing Sleep Mode

    Please note that keyboard keys can only be used if the Wake- up on Keyboard option is enabled within the TOSHIBA System Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.

  • Page 38: Hibernation Mode

    Sleep Mode limitations Sleep Mode will not function under the following conditions: Power is turned back on immediately after shutting down. Memory circuits are exposed to static electricity or electrical noise. Hibernation Mode The Hibernation Mode feature saves the contents of memory to the Hard Disk Drive when the computer is turned off so that, the next time it is turned on, the previous state is restored.
  • Page 39 1. Click Desktop -> Desktop Assist -> Control Panel -> System and Security -> Power Options. 2. Click Choose what the power button does or Choose what closing the lid does. 3. Click Change settings that are currently unavailable. 4. Select the Hibernate check box from Shutdown settings. 5.

  • Page 40: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section.

  • Page 41: Left Side

    Power indicator The Power indicator normally glows white when the computer is turned on. However, if you turn the computer off into Sleep Mode, this indicator will blink amber - approximately two seconds on, two seconds off. Wireless The Wireless communication indicator glows communication amber when the Bluetooth, Wireless LAN or indicator...

  • Page 42: Right Side

    Keep foreign metal objects, such as screws, staples and paper clips, out of the USB port. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Cooling vents The cooling vents help the processor to avoid overheating.
  • Page 43 Memory media slot This slot lets you insert an SD™/SDHC™/ SDXC™ memory card, miniSD™/microSD™ Card and MultiMediaCard™. Refer to the Memory media section for more information. Keep foreign metal objects, such as screws, staples and paper clips, out of the Memory media slot. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury.

  • Page 44: Underside

    Underside The following figure shows the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage. Figure 3-4 The underside of the computer 1. Battery lock 4. Memory module slot 2.

  • Page 45: Front With The Display Open

    Stereo speakers The speakers emit sound generated by your software as well as audio alarms, such as low battery condition, generated by the system. Front with the display open This section shows the computer with the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you.
  • Page 46 Microphone The built-in microphone allows you to import and record sounds for your application - please refer to the Sound System and Video mode section for more information. Web Camera LED The Web Camera LED glows when the Web Camera is operating. Web Camera Web Camera is a device that allows you to record video or take photographs with your...

  • Page 47: Internal Hardware Components

    The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Desktop -> Desktop Assist -> Support & Recovery -> PC Diagnostic Tool.
  • Page 48 The size of the hard disk drive varies depending Solid State Drive on the model. To check which type of HDD/SSD is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Desktop -> Desktop Assist -> Support & Recovery -> PC Diagnostic Tool.

  • Page 49: Intel Rapid Start Technology

    Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off. The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at any one time.
  • Page 50 ® With the Intel Rapid Start Technology, the Windows can rapidly resume from Hibernation Mode and battery life will be longer than when in Sleep Mode. ® Intel Rapid Start Technology is enabled at factory default. The computer will switch to Hibernation Mode after two hours of Sleep Mode. You can use BIOS Setup to enable/disable the function and change the specified time setting from Sleep Mode to Hibernation Mode.

  • Page 51: Monitoring Of Power Condition

    Monitoring of power condition Power conditions The computer's operating capability and battery charge status are affected by different power conditions, including whether an AC adaptor is connected and what the charge level is for that battery. The LED in the table below refers to the DC IN/Battery indicator. Power on Power off (no operation)

  • Page 52: Specifications

    Flashing amber The battery charge is low. The AC adaptor must be connected in order to recharge the battery. Indicates a problem with the power supply. You should initially try plugging the AC adaptor into another power outlet - if it still does not operate properly, you should contact your reseller or dealer.

  • Page 53: Environmental Requirements

    Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5°C (41°F) to 35°C 20% to 80% (95°F) (noncondensing) Non-operating -20°C (-4°F) to 60°C 10% to 90% (140°F) (noncondensing) Wet-bulb temperature 29°C maximum Conditions Altitude (from sea level) Operating -60 to 3,000 meters Non-operating -60 to 10,000 meters maximum...
  • Page 54 Australia: Japan: DENANHO Europe: Austria: Italy: Belgium: CEBEC The Netherlands: KEMA Denmark: DEMKO Norway: NEMKO Finland: FIMKO Sweden: SEMKO France: LCIE Switzerland: Germany: United Kingdom: In Europe, two conductors power cord must be VDE type, H05VVH2-F or H03VVH2-F and for three conductors power cord must be VDE type, H05VV-F.

  • Page 55: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer.

  • Page 56: Function Key

    Sleep Mode. You can configure the Function Keys Mode by selecting the "Special function mode" or "Standard F1-F12 mode". Please refer to the TOSHIBA System Settings section. Function keys let you enable or disable certain features of the computer.

  • Page 57: Wireless Communications

    Some functions will show the toast notification at the edge of the screen. Those toast notifications are disabled at factory default. You can enable them in the TOSHIBA Function Key application.To access it, click Desktop -> Desktop Assist -> Tools & Utilities -> Function Key.

  • Page 58: Wireless Lan

    Only some models are equipped with both Wireless LAN and Bluetooth functions. Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields. Interference from a microwave oven or other source can disrupt Wi-Fi or Bluetooth operation.

  • Page 59: Card Specifications

    TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications...

  • Page 60: Lan

    The range of the wireless signal is related to the transmit rate of the wireless communication. Communications at lower transmit range may travel larger distances. The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high-density materials.

  • Page 61: Lan Cable Types

    The Wake-up on LAN function consumes power even when the system is off. Leave the AC adaptor connected while using this feature. The Link speed (10/100 megabits per second) changes automatically depending on the network conditions (connected device, cable or noise and so on).

  • Page 62: Battery

    Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place. Figure 4-5 Connecting the LAN cable 1. LAN jack 2. LAN cable Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection.

  • Page 63: Care And Use Of The Battery Pack

    TOSHIBA as replacements. The computer's RTC battery should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of the battery as required by local ordinances or regulations.

  • Page 64: Charging Time

    Use only the computer connected to an AC power source or optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger.

  • Page 65: Monitoring Battery Capacity

    Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power. Charge the battery until the DC IN/Battery indicator glows white. Repeat these steps two or three times until the battery recovers normal capacity.

  • Page 66: Extending Battery Life

    The environmental temperature - operating time decreases at low temperatures. Whether you enable Sleep and Charge function. The condition of the battery terminals - you should always ensure the terminals stay clean by wiping them with a clean dry cloth before installing the battery pack.

  • Page 67: Replacing The Battery Pack

    Replacing the battery pack Please be aware that the battery pack is classified as a consumable item. The operating life of the battery pack will gradually reduce through repeated charging and discharging, and will need to be replaced when it reaches the end of its operating life.

  • Page 68: Additional Memory Module

    When installing or removing a memory module, you must ensure that you do not touch any other internal areas of the computer. Use only memory modules approved by TOSHIBA. Do not try to install or remove a memory module under the following conditions.

  • Page 69: Installing A Memory Module

    Use a point size 0 Phillips screwdriver to remove and fasten the screws - the use of an incorrect screwdriver can damage the screw heads. Installing a memory module To install a memory module, follow the steps as detailed below: Click Power in the Settings charm, and then click Shut down while holding down the SHIFT key - ensure that the Power indicator is off.
  • Page 70 Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place. Figure 4-8 Seating the memory module 1.

  • Page 71: Removing A Memory Module

    Seat the memory module cover in place and secure it with the screw. Take care to ensure that the memory module cover is firmly closed. Figure 4-9 Seating the memory module cover 1. Memory module cover 2. Screw Product appearance depends on the model you purchased. Install the battery pack - refer to Replacing the battery pack section, if...

  • Page 72: Peripheral Devices

    Grasp the module by its edges and remove it from the computer. If you use the computer for a long time, the memory modules and the circuits locating close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them. Or you will get burnt if you touch any of them.

  • Page 73: Memory Media

    Please note that an adaptor is required to use miniSD/microSD Card. Please note that not all memory media have been tested and verified to work correctly. Therefore, it is not possible to guarantee that all memory media will operate properly. The slot does not support Magic Gate functions.

  • Page 74: Media Care

    SDXC 64GB Memory media format New media cards are formatted according to specific standards. If you wish to reformat a media card, be sure to do so with a device that uses media cards. Formatting a memory media card Memory media cards are sold already formatted in conformity to specific standards.

  • Page 75: Inserting A Memory Media

    Set the write-protect switch to the lock position, if you do not want to record data. Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the steps as detailed below: Turn the memory media so that the contacts (metal areas) are face down.

  • Page 76: Hdmi Device

    Do not remove the memory media while the computer is in Sleep or Hibernation Mode. The computer could become unstable or data in the memory media could be lost. Do not remove only the miniSD/microSD Card while leaving the adaptor in the Memory media slot. HDMI Device An HDMI display device can be connected to the HDMI out port on the computer.

  • Page 77: Settings For Display Video On Hdmi

    When you change the display output device by function key, the playback device may not switch automatically. In this case, in order to set the playback device to the same device as the display output device, please adjust the playback device manually by the following steps: 1.

  • Page 78: Optional Toshiba Accessories

    You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use. For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: Memory Kit DDR3-1333/1600 memory modules can easily be installed in the computer.

  • Page 79: Microphone Level

    To launch the Volume Mixer utility, click Desktop and right click on the speaker icon on the Taskbar, and then select Open Volume Mixer from the sub menu. To adjust the volume level of speakers or headphones, move the Speakers slider. To adjust the volume level of an application that you are using, move the slider for the corresponding application.

  • Page 80: Computer Handling

    When you first launch the Realtek HD Audio Manager, you will see two device tabs. Speakers is the default output device. Microphone is the default input device. To change the default device, click the Set Default Device button under the chosen device tab. Information Click the Information button to view hardware information, software...

  • Page 81: Cleaning The Computer

    Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust and dirt, and use care with all liquids around it. Be careful not to spill liquids into the computer. If the computer does get wet, turn the power off immediately and let the computer dry completely - in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage.

  • Page 82: Heat Dispersal

    Heat dispersal To protect against overheating, the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer's internal temperature rises to a certain level. You are able to select whether to control this temperature by either turning on the fan first, then if necessary lowering the processor speed, or by lowering the processor speed first, then if necessary turning on the fan.

  • Page 83: Chapter 5 Utilities And Advanced Usage

    For details on TOSHIBA PC Diagnostic Tool, see the help file. TOSHIBA Password This utility allows you to set a password in order utility to restrict access to the computer.
  • Page 84 To access this utility, click Desktop -> Desktop Assist -> Tools & Utilities -> eco Utility. For details on TOSHIBA eco utility, see the help file. TOSHIBA Media This software is a multimedia player which can Player by sMedio be used to play back video, music and photo.

  • Page 85: Special Features

    You may not have all the software listed above depending on the model you purchased. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.
  • Page 86 System automatic This feature automatically shuts down the system Sleep/Hibernation into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a Mode specified time. This can be specified in the Power Options. Power on password Two levels of password security, supervisor and user, are available to prevent unauthorized access to your computer.

  • Page 87: Toshiba Password Utility

    TOSHIBA Password utility The TOSHIBA Password utility provides two levels of password security: User and Supervisor. Passwords set by the TOSHIBA Password utility function are different from the Windows password. User Password To start the utility, click the following items: Desktop ->...

  • Page 88: Supervisor Password

    If your computer does not load the BIOS Setup utility, please refer to the Troubleshooting section. If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held...

  • Page 89: Toshiba System Settings

    To run TOSHIBA System Settings, click Desktop -> Desktop Assist -> Tools & Utilities -> System Settings. TOSHIBA System Settings window The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured. User's Manual...

  • Page 90: Sleep And Charge

    In addition there are also three buttons: OK, Cancel and Apply. Accepts your changes and closes the TOSHIBA System Settings window. Cancel Closes the window without accepting your changes. Apply Accepts all your changes without closing the TOSHIBA System Settings window.
  • Page 91 When Sleep and Charge function is enabled, USB bus power (DC5V) will be supplied to compatible ports even when the power of the computer is turned OFF. USB bus power (DC5V) is similarly supplied to the external devices which are connected to the compatible ports. However, some external devices cannot be charged solely by supplying USB bus power (DC5V).
  • Page 92 Move the slider to enable or disable this function. Enabled Enables Sleep and Charge function under battery mode. Disabled Enables Sleep and Charge function only when the AC adaptor is connected. Lower limit of Specifies the lower limit of remaining battery life remaining battery life by moving the slider bar.
  • Page 93 The boot device selection methods described above will not change the boot priority settings that have been configured in TOSHIBA System Settings. In addition, if you press a key other than one of those listed, or if the selected device is not installed, the system will continue to boot according to the current and available settings in TOSHIBA System Settings.
  • Page 94 Wake-up on Keyboard When this feature is enabled, and the computer is in Sleep Mode, you can turn on the system by pressing any key. However, please be aware that this option will only work with the internal keyboard and only when the computer is in Sleep Mode.

  • Page 95: Toshiba Media Player By Smedio Truelink

    Disabled Disables Built-in LAN functions. TOSHIBA Media Player by sMedio TrueLink+ Please be aware of the following limitations when you use the TOSHIBA Media Player by sMedio TrueLink+: Notes on use This software is a multimedia player which can be used to play back video, music and photo.

  • Page 96: Toshiba Pc Health Monitor

    Operating TOSHIBA Media Player by sMedio TrueLink+ The steps for playing a video file on a local library: Click My Local Library on the Start Page of TOSHIBA Media Player. Click a video file to playback. The steps for playing a music file on a local library: Click My Local Library on the Start Page of TOSHIBA Media Player.

  • Page 97: Starting The Toshiba Pc Health Monitor

    Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel. Doing so will automatically delete all collected information from the HDD.

  • Page 98: System Recovery

    System Recovery There is a hidden partition allocated on the Hard Disk Drive for the System Recovery Options in the event of a problem. You can also create recovery media and restore the system. The following items will be described in this section: Creating Recovery Media Restoring the pre-installed software from your created Recovery Media...
  • Page 99 Please note that some of the disc media may not be compatible with the optical disc drive connected to your computer. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding. USB Flash Memory will be formatted and all the data in the USB Flash Memory will be lost when proceeding.

  • Page 100: Recovery Hard Disk Drive

    When drivers/utilities are installed, you can setup the respective drivers/utilities from the following place. To open the setup files, Click Desktop -> Desktop Assist -> All Programs -> TOSHIBA -> Applications and Drivers. TOSHIBA Media Player by sMedio TrueLink+ application is not included in the setup files above but can be downloaded from Windows Store.

  • Page 101: Ordering Recovery Discs From Toshiba

    Select the options you desired and follow the on-screen instructions. Ordering Recovery Discs from TOSHIBA* You can order Product Recovery discs for your notebook from the TOSHIBA Europe Backup Media Online Shop. * Please note that this service is not free-of-charge. Visit https://backupmedia.toshiba.eu on the Internet.

  • Page 102: Troubleshooting

    In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.

  • Page 103: Analyzing The Problem

    Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.

  • Page 104: If Something Goes Wrong

    Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.

  • Page 105: Hardware And System Checklist

    The computer will not load advanced options during startup By holding down one of the following keys during startup, your computer will load advanced options as shown below. Advanced option BIOS utility Boot menu 0 (zero) Recovery options If your computer starts to load the Operating System instead of desired advanced options, follow the steps below: In the Settings charm, click Power and then select Restart.

  • Page 106: Ac Power

    If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator.
  • Page 107 However, if you do not believe the battery is at the end of its operating life, you should speak to TOSHIBA Support. Battery doesn’t If you frequently recharge a partially charged...

  • Page 108: Real Time Clock

    (remapping involves changing or reassigning the function of each key). If you are still unable to use the keyboard, you should contact TOSHIBA Support. Internal display panel Apparent computer's display panel problems may be related to the computer's setup and configuration - please refer to the...

  • Page 109: Hard Disk Drive

    - if so remove it and try to start the Drive computer again. If this has no effect, check the Boot Priority setting within the TOSHIBA System Settings - please refer to the Boot Priority Options section for further information.

  • Page 110: Pointing Device

    If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section, and the documentation supplied with your mouse.

  • Page 111: Usb Mouse

    Within the Mouse Properties window, click the Pointer Options tab. Set the pointer speed as required and click If you are still unable to resolve the problem, contact TOSHIBA Support. The reaction of Adjust the touch Sensitivity. Touch pad is either To access it, click Desktop ->...

  • Page 112: Usb Device

    If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device.
  • Page 113 Sleep and Charge Enable the Sleep and Charge function in the function. TOSHIBA System Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons.

  • Page 114: Sound System

    Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Please also refer to Operating Basics, and to the documentation supplied with your monitor for further information.
  • Page 115 Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub.

  • Page 116: Toshiba Support

    If you are still unable to resolve the problem, contact TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. User's Manual 6-15...

  • Page 117: Before You Call

    TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at a location listed in the enclosed warranty booklet or visit TOSHIBA technical support website http://www.toshiba- europe.com/ or http://www.toshiba.co.jp/worldwide/.

  • Page 118: Index

    Index hinges 3-7 opening 2-5 screen 3-7 AC adaptor additional 4-24 Display controller 3-10 connecting 2-3 DC IN 19V jack 3-4 Documentation list 2-1 Dual Pointing Device Touch Pad 6-9 Battery extending life 4-12 monitoring capacity 4-11 real time clock 3-9, 4-8 Equipment checklist 2-1 save mode 5-4 types 4-8...
  • Page 119 6-4 Pointing device 6-9 Memory media slot 4-18 Power 6-4 Real Time Clock 6-7 Moving the computer 4-27 Sound system 6-13 TOSHIBA support 6-15 MultiMediaCard Touch Pad 6-9 removing 4-21 USB device 6-11 USB mouse 6-10 Wireless LAN 6-15...
  • Page 120 4-20 note 4-19 Security lock 4-23 Sleep Mode setting 2-8 System automatic 5-4 Sound system problems 6-13 TOSHIBA Desktop Assist 5-1 TOSHIBA PC Diagnostic Tool 5-1 USB device problems 6-11 Video mode 4-26 Video RAM 3-9 Web Camera 3-7...

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