- Press the "NewCall"
Dialing and
softkey or lift handset.
Answering
- Dial 9 + the number
- Press "Dial" softkey
- To make or accept a call using speakerphone, press the
Make or Accept a
Call Without Lifting
- To make or accept a call using a headset, press the
Handset
- To mute the mic in the handset or headset, press the
To redial your last call,
Redial
To redial your last call w/out using the handset,
To transfer a call to another extension:
Transfer
To place a call on hold, press "Hold" softkey and hang up.
Hold
To reconnect with the call, lift the handset and press "Resume" softkey.
To conference up to 6 parties, while in conversation:
Conference
To forward calls to another
When not in a call, press the
Forwarding
"CFwdALL" softkey and dial
the destination extension
CISCO TELEPHONE 7961/62 Series
QUICK REFERENCE GUIDE
Common In-Call Phone Tasks
Make an outside call
Lift handset and press the "Redial" softkey
-
-
Press the "Redial" softkey
Press "Trnsfer" softkey
-
At dial tone, dial the other extension.
-
Announce the call
-
Press "Trnsfer" softkey again to complete the transfer.
-
Press "More" softkey
-
Press "Confrn" softkey
-
At the dial tone, dial another extension or number
-
Announce the call
-
Press "Confrn" softkey again to join the calls.
-
extension
Make an internal call
- Press the "NewCall" softkey
or lift handset.
- Dial extension
- Press "Dial" softkey
Cancel forwarding
To cancel, simply press
"CFwdALL" softkey.
Answering/ Ending a call
- To answer, lift the
handset.
- To end, press "EndCall"
softkey or hang up.
or "Speaker" key.
or "Headset" key.
or "Mute" key.
If no one answers:
- Press "End Call" softkey
- Press "Resume" softkey
To return to original call:
- Press "Resume" softkey
If a party doesn't answer
or doesn't want to join:
- Press "EndCall" softkey
- Press "Resume" softkey
To remove yourself from
the conference:
- Press "Hold" softkey
Forward calls to your
voicemail
When not in a call, press
the "CFwdALL" softkey
and press the "Messages"
key.