Table of Contents
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Quick Start Guide
Cisco 7941/7961
IP Telephone
CONTENTS
CISCO 7961/7941 IP PHONE FEATURE AND KEY OVERVIEW .................................. 3
BASIC FEATURES ......................................................................................................... 5
Installing the IP Phone and Connecting to the Network ...................................................................... 5
Adjusting the Height of the Footstand ................................................................................................. 5
Placing a Call ......................................................................................................................................... 5
Answering a Call.................................................................................................................................... 6
End a Call ............................................................................................................................................... 6
Additional Call Handling ....................................................................................................................... 6
SOFT FEATURES .......................................................................................................... 8
Parking a Call......................................................................................................................................... 8
Transferring a Call ................................................................................................................................. 8
Transfer Directly into a Voicemail Account (Optional) ........................................................................ 8
Forward All Calls ................................................................................................................................... 9
Cancel Forward All Calls ....................................................................................................................... 9
Place a Call on Hold .............................................................................................................................. 9
Placing Conference Calls ...................................................................................................................... 9
INITIATING a Meet-Me Conference Call .............................................................................................. 10
JOINING a Meet-Me Conference Call .................................................................................................. 10
Call Pickup ........................................................................................................................................... 10
Group Pickup (Optional) ..................................................................................................................... 11
Redial the Last Number Called ........................................................................................................... 11
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Table of Contents
Related Manuals for Cisco 7941
Summary of Contents for Cisco 7941
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Page 1: Table Of Contents
Quick Start Guide Cisco 7941/7961 IP Telephone CONTENTS CISCO 7961/7941 IP PHONE FEATURE AND KEY OVERVIEW ........3 BASIC FEATURES ......................5 Installing the IP Phone and Connecting to the Network ..............5 Adjusting the Height of the Footstand ....................5 Placing a Call ............................ - Page 2 Adjusting the Ringer Volume (Review) ....................15 Adjusting the Handset, Speakerphone or Headset Volume (Review) ..........15 Muting a Call (Review) ......................... 15 APPENDIX: FAST DIALS AND SPEED DIALS ............17 ology 2 – Quick Start Guide: Cisco 7941/7961 IP Telephone MISSOURI S&T Information Techn...
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Page 3: Cisco 7961/7941 Ip Phone Feature And Key Overview
Line or Speed Dial Buttons Opens a new line, speed dials the number on the LCD screen, or ends a call. Cisco IP Phone 7961 has six lines or speed dial buttons and the 7941 has two. In addition to the multiple lines, each line can handle up to six calls simultaneously. - Page 4 Enables you to scroll through text and select features displayed on the LCD Screen Dial Pad Works exactly like the dial pad on a traditional phone. ology 4 – Quick Start Guide: Cisco 7941/7961 IP Telephone MISSOURI S&T Information Techn...
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Page 5: Basic Features
NewCall soft key. If you do not hear a dial tone, press an available line button to begin to make the call (the call will dial with the speakerphone on). MISSOURI S&T Information Technology Quick Start Guide: Cisco 7941/7961 IP Telephone – 5... -
Page 6: Answering A Call
Finally, you can use the SCROLL button to alternate between calls. You will need to scroll to each call and then press the Resume soft key to reconnect to that call. The other caller will be placed on hold. ology 6 – Quick Start Guide: Cisco 7941/7961 IP Telephone MISSOURI S&T Information Techn... - Page 7 Join soft key. This will automatically create a conference with all the parties that are connected (see the Conference Call section for more details). MISSOURI S&T Information Technology Quick Start Guide: Cisco 7941/7961 IP Telephone – 7...
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Page 8: Soft Features
Enter the extension of the person you are transferring to (at this point, you may announce the call, or go directly to step 4. Step 4) Press the Trnsfer soft key to complete the transfer. ology 8 – Quick Start Guide: Cisco 7941/7961 IP Telephone MISSOURI S&T Information Techn... -
Page 9: Forward All Calls
Forward All Calls Call Forwarding allows you to redirect all incoming calls from your Cisco IP Phone to another number. Step 1) Press the CFwdALL soft key (you will hear two beeps). Step 2) Dial the 4-digit extension to which all calls will be forwarded, OR Step 3) Dial the external number to which all calls will be forwarded (e.g., your cell phone). -
Page 10: Initiating A Meet-Me Conference Call
Press the Pickup soft key. The call now rings on your phone. Step 4) Press the Answer soft key and you will be connected to the call. ology 10 – Quick Start Guide: Cisco 7941/7961 IP Telephone MISSOURI S&T Information Techn... -
Page 11: Group Pickup (Optional)
Lift the handset and press the Redial soft key. Note: You can also press the Redial soft key to activate the speakerphone and redial the last number called. MISSOURI S&T Information Technology Quick Start Guide: Cisco 7941/7961 IP Telephone – 11... -
Page 12: Voicemail (Optional)
Voicemail (optional) MISSOURI S&T subscribes to Unified Messaging from Cisco. Customers who currently have voicemail will automatically be converted over to the new Unified Messaging system at no extra charge. However, no voicemail messages will be transferred from the old system to the new system. -
Page 13: Directory Features
Doing an unrefined search, the maximum entries that will be returned is two selections of 32 names. This is a protection to prevent network spikes while the Corporate Directory is being reviewed. Refine searches as needed. MISSOURI S&T Information Technology Quick Start Guide: Cisco 7941/7961 IP Telephone – 13... -
Page 14: Using The Missouri S&T Phone Directories
Press the Dial soft key to speed dial a number from the UMSystem Phone Directory. Note: This feature is also available on any VoIP courtesy phone that may be located inside a building, such as the Havener Center, for instance. ology 14 – Quick Start Guide: Cisco 7941/7961 IP Telephone MISSOURI S&T Information Techn... -
Page 15: Help And Settings Features
Note: If you are using mute along with the speakerphone, lifting the handset will disengage the mute: ADDITIONAL HELP: IT Solutions Center Number: 341-HELP On-line phone tutorials are available at: http://helpdesk.mst.edu/facultystaff/telecom/documents.html MISSOURI S&T Information Technology Quick Start Guide: Cisco 7941/7961 IP Telephone – 15... - Page 16 16 – Quick Start Guide: Cisco 7941/7961 IP Telephone MISSOURI S&T Information Techn...
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Page 17: Appendix: Fast Dials And Speed Dials
Appendix: Fast Dials and Speed Dials In addition to all the standard features found within IP telephones, Cisco IP telephones allow customers to have two separate lists of Fast Dials and Speed Dials—separate but related entities. Fast Dials is a feature offered through the SERVICES button on all models of IP telephones. This is composed of a list of contacts whose numbers you would like to store on your phone for easy reference. - Page 18 4. Click Insert to update your address book. 5. Repeat this process as many times as you need to. 6. When you are finished adding contacts, click Return to the Menu to go back to the Cisco CallManager User Options Menu.
- Page 19 4. Use the SCROLL button to highlight the Fast Dial entry you want to remove and press the Select soft key. 5. Press the OK soft key when you are notified that the existing entry has been successfully removed. MISSOURI S&T Information Technology Quick Start Guide: Cisco 7941/7961 IP Telephone – 19...
- Page 20 Text for most of the Speed Dial index numbers will not be displayed on the phone. If you have a 7941 or 7961 model, then the first 1 (or 5) speed dial index numbers will display the name of the individual attached to that number.
- Page 21 MISSOURI S&T Information Technology Quick Start Guide: Cisco 7941/7961 IP Telephone – 21...