Cisco 6921 Administration Manual page 126
Administration guide for cisco unified communications manager 8.6 (sccp and sip)
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Also See for 6921:
- Administration manual (186 pages) ,
- User manual (124 pages) ,
- Features (29 pages)
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Table 7-2
Status Messages on the Cisco Unified IP Phone 6900 Series (continued)
Message
DHCP timeout
DNS timeout
DNS unknown host
Duplicate IP
Error update locale
Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
7-4
Description
DHCP server did not respond.
DNS server did not respond.
DNS could not resolve the name of the
TFTP server or Cisco Unified
Communications Manager.
Another device is using the IP address
assigned to the phone.
One or more localization files could not
be found in the TFTPPath directory or
were not valid. The locale was not
changed.
Possible Explanation and Action
Network is busy—The errors should resolve
•
themselves when the network load reduces.
No network connectivity between the DHCP
•
server and the phone—Verify the network
connections.
•
DHCP server is down—Check configuration of
DHCP server.
•
Errors persist—Consider assigning a static IP
address. See the
"Network Setup Menu" section
on page 4-4
for details on assigning a static IP
address.
Network is busy—The errors should resolve
•
themselves when the network load reduces.
No network connectivity between the DNS server
•
and the phone—Verify the network connections.
DNS server is down—Check configuration of
•
DNS server.
Verify that the host names of the TFTP server or
•
Cisco Unified Communications Manager are
configured properly in DNS.
•
Consider using IP addresses rather than host
names.
If the phone has a static IP address, verify that
•
you have not assigned a duplicate IP address. See
the
"Network Setup Menu" section on page 4-4
section for details.
•
If you are using DHCP, check the DHCP server
configuration.
From Cisco Unified Operating System
Administration, check that the following files are
located within subdirectories in the TFTP File
Management:
Located in subdirectory with same name as
•
network locale:
tones.xml
–
Located in subdirectory with same name as user
•
locale:
glyphs.xml
–
dictionary.xml
–
kate.xml
–
Chapter
OL-24567-01
- Quick Links:
- Configuring Telephony Features
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Troubleshooting
