Chapter 7
Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
The Status menu includes these options, which provide information about the phone and its operation:
•
•
•
•
To display the Status menu, press the Settings button and then select Status.
To exit the Status menu, press the Exit softkey.
Status Messages Screen
The Status Messages screen displays up to the 10 most recent status messages that the phone has
generated. You can access this screen at any time, even if the phone has not finished starting up.
Table 7-2
to address errors that are indicated.
To display the Status Messages screen, follow these steps:
Procedure
Step 1
Press the Settings button.
Select Status.
Step 2
Select Status Messages.
Step 3
OL-12650-01
Status Messages—Displays the Status Messages screen, which shows a log of important system
messages. For more information, see the
Network Statistics—Displays the Network Statistics screen, which shows Ethernet traffic statistics.
For more information, see the
Firmware Versions—Displays the Firmware Versions screen, which shows information about the
firmware running on the phone. For more information, see the
on page
7-12.
Expansion Module(s)—(SCCP phones only) Displays the Expansion Module(s) screen, which
shows information about the Cisco Unified IP Phone Expansion Module 7914, if connected to the
phone. For more information, see the
on page
7-13.
describes the status messages that might appear. This table also includes actions you can take
Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.0
"Status Messages Screen" section on page
"Network Statistics Screen" section on page
"Expansion Module(s) Screen (SCCP Phones Only)" section
Status Menu
7-3.
7-11.
"Firmware Versions Screen" section
7-3