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Siemens HiPath 2000 Operating Manual
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Siemens HiPath 2000 Operating Manual

Siemens HiPath 2000 Operating Manual

Optipoint wl 2 professional
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See also: Administration Manual , Administrator's Manual
HiPath 2000
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optiPoint WL 2 professional
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Summary of Contents for Siemens HiPath 2000

  • Page 1 HiPath 2000 HiPath 3000 optiPoint WL 2 professional Operating Manual...

  • Page 2: Before You Begin

    An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. All trademarks are the property of Siemens AG or their respective owners. Not all of the functions described in this operating manual are available in all coun- tries.

  • Page 3: Care Instructions

    Never open your handset. In the event of problems, consult your service per- sonnel. Use only original Siemens accessories. The use of other accessories is danger- ous and will invalidate the warranty and the CE mark. Care Instructions •...

  • Page 4: Compliance With Fcc Guidelines For Human Exposure To Radiofrequency Electromagnetic Fields

    Before You Begin Compliance with FCC Guidelines for Human Exposure to Ra- diofrequency Electromagnetic Fields For body worn operation, this phone has been tested and meets FCC RF exposure guide- lines when used with an accessory that contains no metal and that positions the handset a minimum of 0 in from the body.

  • Page 5: Table Of Contents

    Contents Contents Before You Begin......2 Safety Precautions......... . 2 Care Instructions .
  • Page 6 Contents Making Calls – Basic Functions ....27 Accepting a Call ......... . . 27 Ending a Call .
  • Page 7 Contents Dialing from the Local Directory ......52 Voice Dialing ......... . 52 Dialing from the Telephone Database (LDAP) .
  • Page 8 Communicating with PC Applications over a CSTA Interface ..100 Controlling Relays (not in HiPath 2000) ......101 Sensors (HiPath 3300/3350/3500/3550 Only) .
  • Page 9 Contents Station Number Directories and Lists ..109 Directory ..........109 Creating a New Entry.
  • Page 10 Contents Reference Guide......137 Telephone Maintenance ........137 Echo Effect .

  • Page 11: Basic Operating Instructions

    Basic Operating Instructions Basic Operating Instructions Overview of optiPoint WL 2 professional Six-line color display Page 16 Display keys Page 18 Navigation key Page 17 On-hook key Talk key Speakerphone key Mailbox key with LED with LED POUND key STAR key Settings keys Microphone Connection jack for headset and PC...

  • Page 12: How To Use This Operating Manual

    Basic Operating Instructions Step by Step How to Use this Operating Manual Operating steps are depicted in their logical se- quence in the colored column. Below is an explana- tion of the icons used: Å The handset is ringing. Õ You are conducting a call.

  • Page 13: Getting Started

    Basic Operating Instructions Getting Started Inserting the Battery Only use rechargeable batteries recommended by Siemens Page 140. Never use conventional (non-rechargeable) batteries or other battery types as this can cause serious damage to your health and property. For instance, it could damage the battery cladding or cause the battery to explode.

  • Page 14: Placing The Handset In The Charging Unit And Charging The Battery

    Basic Operating Instructions Placing the Handset in the Charging Unit and Charging the Battery 1. Connect the charging unit’s power supply to the power outlet. 2. Place the handset in the charging unit with the display facing towards you. You can perform manual logon for the handset if "No Access" or "No Server" appears on the display Page 129.

  • Page 15: Activating/Deactivating The Handset

    Basic Operating Instructions Activating/Deactivating the Handset Activating Hold down the on-hook key. Enter your PIN (if set Page 124). Your handset will block after three failed attempts to enter the PIN and can only be unlocked by your service personnel. The handset is now idle Page 20.

  • Page 16: Display

    Basic Operating Instructions Display optiPoint WL 2 professional features a six-line illuminated color display. You can choose from four different color settings. A special feature of the de- fault setting Page 118 is that it uses different colors to visualize the dif- ferent handset states Page 20.

  • Page 17: Keyboard

    Basic Operating Instructions Keyboard Navigation Key Navigation key functions The side of the navigation key (up, down, right, left) to be pressed is marked black. Mode Function Idle state Open the main menu Page 20 Lists /menus Scroll up Text entry Move the cursor up Press quickly: Open the directory Page 112...

  • Page 18: Display Keys

    Basic Operating Instructions Display Keys Display key functions change depending on the current operating situation. Function of the left display key (for example, open FCN list Page 70) Function of the right display key (for example, open the System menu Page 20) Display keys More functions are available in the System menu...

  • Page 19: Additional Key Functions

    Basic Operating Instructions Additional Key Functions Mode Function Call state Accept a call Page 27 Lists Start dialing the selected entry Press quickly: Open the redial list Idle state Hold down: Start dialing Handset deacti- Hold down: Activate the handset vated Call state End the call...

  • Page 20: Audio And Visual Signaling

    Basic Operating Instructions Audio and Visual Signaling Handset States Your optiPoint WL 2 professional has a number of different states. Idle state The handset is in the charging unit and ready for use. Ð James Bond 10:24 FR 10 DEC 04 System menu (this content is 2308 dictated by your communica-...

  • Page 21: Illumination

    Basic Operating Instructions Illumination The display and key illumination switches on automatically • when you receive an incoming call • when you press a key The display illumination fades after about 15 seconds. If your handset is not in use, the illumination deactivates after 45 seconds. Keys/entries with LED display Mode Function...

  • Page 22: Fcn Function

    Basic Operating Instructions Step by Step FCN Function An entry in the FCN list is comparable with a function key on an optiPoint phone. In other words, you can save specific functions from the System menu to the FCN list and activate them as required. The function key LED on the optiPoint phone is replaced in optiPoint WL 2 professional by an animated icon Page 21.

  • Page 23: Changing Labels

    Basic Operating Instructions Step by Step Changing Labels You can also choose to change a label when configuring an FCN entry Page 70. Changing the label on an existing FCN entry: Press the display key. Confirm. Program/Service Select and confirm the FCN entry you want. Bob Dylan Select and confirm.

  • Page 24: Text Entry

    Basic Operating Instructions Text Entry The following rules apply when entering text: • Characters are inserted to the left of the cursor. In an entry field, use the navigation key to move the cursor up t, • down s, right v or left u. Each key is assigned letters and characters Page 24.

  • Page 25: Accessing Functions

    Basic Operating Instructions Step by Step Accessing Functions ... interactively You can select some functions while the telephone is idle, for example: Select with the navigation key r and confirm with the Forwarding on display key B. You can select other functions directly when conduc- ting a call, depending on the situation.

  • Page 26: Which Functions Are Available

    Basic Operating Instructions Which Functions Are Available? Functions in the Main Menu optiPoint WL 2 professional has a local main menu where you can make personal settings and update a directory. Basic and Enhanced Functions in the System Menu You can use all basic and enhanced communication platform functions that appear interactively on the screen and in the Program/Service menu.

  • Page 27: Making Calls - Basic Functions

    Making Calls – Basic Functions Step by Step Making Calls – Basic Functions Accepting a Call Special default ring signaling is set for your telephone: • When you receive an internal call, your telephone rings once every four seconds (single-tone se- quence).

  • Page 28: Speakerphone Mode

    Making Calls – Basic Functions Step by Step Press the talk key. Hold down the talk key. Internal: Enter the station number. External: Enter the external code and station number. Speakerphone Mode If you choose to let someone else listen in on your call, make sure you inform the other party first.

  • Page 29: Saved Number Redial

    Making Calls – Basic Functions Step by Step Saved Number Redial Local Redial List Precondition: Your handset is idle and your service per- sonnel activated the local redial list. Press the talk key quickly. Select the required entry. 089123456 Press the talk key to start dialing. You are not yet able to transfer saved entries to the "Directory"...

  • Page 30: Calling A Second Party (Consultation Hold)

    Making Calls – Basic Functions Step by Step Calling a Second Party (Consultation Hold) You can call a second party while conducting a call. The first party is placed on hold. Confirm. US: Consult? UK: Enquiry? Call the second party. Return to the first party: Confirm.

  • Page 31: Transferring A Call

    Making Calls – Basic Functions Step by Step Transferring a Call If the person you are speaking to wants to talk to a spe- cific colleague of yours, you can transfer the call to this colleague. Confirm. US: Consult? UK: Enquiry? Enter the number of the party to whom you want to transfer the call.

  • Page 32: Call Forwarding

    Making Calls – Basic Functions Step by Step Call Forwarding Using Variable Call Forwarding You can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration in the system.) Select and confirm. Forwarding on? Enter the code.

  • Page 33: Using Call Forwarding No Reply (Cfnr)

    Making Calls – Basic Functions Step by Step Using Call Forwarding No Reply (CFNR) Calls that are not answered after three rings (=default, can be adjusted by service personnel) or that are recei- ved while another call is ongoing can be automatically forwarded to a specified telephone.

  • Page 34: Call Forwarding In The Carrier Network

    Making Calls – Basic Functions Step by Step Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Num- bers (MSN) (Not for U.S.) If this function has been configured (contact your ser- vice personnel), you can forward calls to your assigned multiple subscriber number (MSN), i.e.

  • Page 35: Call Forwarding In The Event Of A Telephone Malfunction

    Making Calls – Basic Functions Step by Step Call Forwarding in the Event of a Telephone Malfunction If this feature is configured (ask the service personnel), you can define an internal or external call forwarding destination that becomes effective when your tele- phone is not working.

  • Page 36: Using Callback

    Making Calls – Basic Functions Step by Step Using Callback If a user is busy or is not answering, you can store an automatic callback. This feature saves you from having to make repeated attempts to reach the user. You receive a callback, •...

  • Page 37: Saving A Repdial Key As An Fcn Entry

    Making Calls – Basic Functions Step by Step Saving a Repdial Key as an FCN Entry FCN list entries that are unassigned by default can be programmed with frequently used station numbers. If you save internal station numbers, you can save a LED display (=save with LED) that signals various states Page 72.

  • Page 38: Using Repdial Entries For Dialing

    Making Calls – Basic Functions Step by Step Select and confirm. US: Clear key? UK: Delete feature? Dial the station number saved Page 38. You can do this while a call is in progress. For information on display messages when sav- ing station numbers Page 138.

  • Page 39: Telephone Settings

    Making Calls – Basic Functions Step by Step Telephone Settings Adjusting the Ring Volume Press one of these keys while the handset is idle. Confirm. US: Ring volume? UK: Ringer volume? Raise or lower the volume. Keep pressing the keys until you are happy with the volume.

  • Page 40: Changing The Receiving Volume During A Call

    Making Calls – Basic Functions Step by Step Changing the Receiving Volume During A Call Õ You are conducting a call. Raise or lower the volume. Keep pressing the keys until you are happy with the volume. If applicable together Save to keep the setting for future calls. Selecting the System Menu Language Press the display key.

  • Page 41: Making Calls - Enhanced Functions

    Making Calls – Enhanced Functions Step by Step Making Calls – Enhanced Functions Accepting Calls Accepting a Specific Call for Your Colleague You hear another telephone ring. Press the display key. Confirm. Program/Service Select and confirm. 59=Pickup - directed Enter the code. All called stations appear on the screen.

  • Page 42: Rejecting Calls

    Making Calls – Enhanced Functions Step by Step Rejecting Calls You can reject calls which you do not wish to take. The call is then signaled at another definable telephone (contact your service personnel). The telephone rings. The caller is displayed. Press the on-hook key.

  • Page 43: Answering A Call With The Headset

    Making Calls – Enhanced Functions Step by Step Answering a Call with the Headset The procedure is the same as for speakerphone mode Page 28. Precondition: The headset is connected. The LED flashes to signal an incoming call. Press the speakerphone key. Conduct the call. Ending a call Press the speakerphone key.

  • Page 44: Answering Calls From The Entrance Telephone And Opening The Door

    Making Calls – Enhanced Functions Step by Step Answering Calls from the Entrance Telephone and Opening the Door If an entrance telephone has been programmed, you can use your handset to speak to someone at the en- trance telephone and activate a door opener. If you have the proper authorization (contact your ser- vice personnel), you can activate the door opener, en- abling visitors to open the door themselves by entering...

  • Page 45: Accepting A Call From An Answering Machine

    Making Calls – Enhanced Functions Step by Step Activating the door opener: Press the display key. Confirm. Program/Service Select and confirm. 89=Door opener on? Enter the code. Dial the entrance telephone number. Enter the five-digit code. Default code = "00000". Select the displayed function and press the dialog key 3=change password? to change the code.

  • Page 46: Dialing/Making Calls

    Making Calls – Enhanced Functions Step by Step Dialing/Making Calls En-Bloc Sending/Correcting Numbers If this feature is configured (contact your service per- sonnel), a connection is not attempted immediately when a station number is entered. This means that you can correct the number if necessary. The station number is only dialed at your specific re- quest.

  • Page 47: Using A Caller List

    Making Calls – Enhanced Functions Step by Step Using a Caller List If you are unable to accept an external or internal call, the call attempt is stored in the caller list. You can store answered calls either manually (both in- ternal and external calls) or automatically (external calls only).
  • Page 48 Making Calls – Enhanced Functions Step by Step Polling additional call information Precondition: You have polled the caller list, the call you want is marked (black square at the start of the line). Select and confirm. Add’l information? Name, station number, and call time information is dis- played.

  • Page 49: Speed Dialing

    Making Calls – Enhanced Functions Step by Step Speed Dialing Using station and system speed-dial numbers Precondition: You have stored station speed-dial num- bers Page 49 or the service personnel has stored system speed-dial numbers. Press the display key. Confirm. Program/Service Confirm *7=Use speed dialing?
  • Page 50 Making Calls – Enhanced Functions Step by Step First enter the external code and then the external sta- tion number. Confirm. US: Save? UK: Save entry? If you make a mistake: Select and confirm. This deletes all digits entered. Previous? Confirm.

  • Page 51: Dialing From The Internal Directory

    Making Calls – Enhanced Functions Step by Step Dialing from the Internal Directory If this function has been configured (ask the service per- sonnel), all internal station numbers and central speed- dial numbers for which a name was assigned are stored in your internal directory.

  • Page 52: Dialing From The Local Directory

    Making Calls – Enhanced Functions Step by Step Select and confirm. Add’l information? Name, station number, and/or system speed-dial num- ber information is displayed. Dialing from the Local Directory Precondition: An entry is saved in the directory list Page 110. Open the directory.

  • Page 53: Dialing From The Telephone Database (Ldap)

    Making Calls – Enhanced Functions Step by Step Dialing from the Telephone Database (LDAP) If configured (ask your service personnel), you can search for directory data in the LDAP database and dial the number of any subscriber you find there. Precondition: The LDAP search feature has been con- figured in the system.

  • Page 54: Dialing From The Ldap Database

    Making Calls – Enhanced Functions Step by Step If several names are found (max. 50), you must first select the one you want: Scroll Next? Scroll Previous? Select and confirm. Call? If no name is found: If your search does not yield any name corresponding to your query, you can extend the range of the search, for example, by deleting characters.

  • Page 55: Using Mailboxes

    Making Calls – Enhanced Functions Step by Step Using Mailboxes The mailbox key LED lights up or the LED icon in the FCN list turns red when you have new messages. In- coming messages are signaled in the same way if your telephone is connected to a voice mail system.

  • Page 56: Talking To Your Colleague With Discreet Calling

    Making Calls – Enhanced Functions Step by Step Talking to Your Colleague with Discreet Call- If this function has been configured (ask your service personnel), you can join an ongoing call conducted by an internal user at a system telephone with display. You can listen in unnoticed and speak to the internal user wi- thout being overheard by the other party (discreet cal- ling).

  • Page 57: Assigning A Station Number (Not For U.s.)

    Making Calls – Enhanced Functions Step by Step Assigning a Station Number (Not for U.S.) If this function has been configured (contact your ser- vice personnel), you can assign a specific number (DID number) to your telephone before making an external call.
  • Page 58 Making Calls – Enhanced Functions Step by Step Dialing aid from your telephone for another tele- phone: Press the display key. Confirm. Program/Service Select and confirm. 67=Associated dial? Enter the code. Enter the internal station number ("Dial for:") Enter the number you wish to dial.

  • Page 59: During A Call

    Making Calls – Enhanced Functions Step by Step During a Call Using Second Call Callers can reach you even while you are conducting an- other call. A signal alerts you to the waiting call. You can either ignore or accept the waiting call. When you accept the waiting call, you can either end the first call or place it on hold and resume the call later You can also bar call waiting or the call waiting tone...

  • Page 60: Preventing And Allowing Call Waiting (Automatic Camp-On)

    Making Calls – Enhanced Functions Step by Step Press the on-hook key. "Recall ..." appears on the screen. Press the talk key. Preventing and Allowing Call Waiting (Auto- matic Camp-On) If this function has been configured (ask the service per- sonnel), you can prevent or allow a second call Page 59 from being signaled by automatic camp-on during an ongoing call.

  • Page 61: Parking A Call

    Making Calls – Enhanced Functions Step by Step Parking a Call You can park up to ten calls, either internal, external, or both. Parked calls can be displayed on and picked up from another telephone. This feature is useful, for example, if you want to continue a call at another phone.

  • Page 62: Placing External Calls On Hold

    Making Calls – Enhanced Functions Step by Step Placing External Calls on Hold If you have programmed an FCN entry on your tele- phone for "Hold" Page 70, you can place external calls on hold. This enables all other parties to retrieve the call on the assigned line.

  • Page 63: Conducting A Conference

    Making Calls – Enhanced Functions Step by Step Conducting a Conference In a conference call, you can talk to as many as four oth- er parties at the same time. These may be internal or external users. Call the first party. Select and confirm.

  • Page 64: Ending A Conference (Initiator Only)

    Making Calls – Enhanced Functions Step by Step Checking which parties are in the conference (initiator only) Select and confirm. View conf parties? The first conference party found appears on the screen. Confirm to display the other users. US: Next? UK: Next entry? To close the list: select and confirm.

  • Page 65: Activating Tone Dialing/Dtmf Suffix-Dialing

    Making Calls – Enhanced Functions Step by Step Activating Tone Dialing/DTMF Suffix-Dialing You can transmit dual-tone multifrequency (DTMF) sig- nals to control devices such as an answering machine or automatic information system. Press the display key. Confirm. Program/Service Select and confirm 53=DTMF dialing? Enter the code.

  • Page 66: Forwarding A Call After An Announcement

    Making Calls – Enhanced Functions Step by Step Forwarding a Call After an Announcement If this function has been configured (contact your ser- vice personnel), you can use a speaker call to announce a call in progress to a group of users Page 55 (an- nouncement Page 103).

  • Page 67: Trunk Flash

    Making Calls – Enhanced Functions Step by Step Trunk Flash To activate ISDN-type services and features (such as "consultation hold") over the network carrier’s analog trunks or those of other communication platforms, you must send a signal to the trunks before dialing the ser- vice code or telephone number.

  • Page 68: If You Cannot Reach A Destination

    Making Calls – Enhanced Functions Step by Step If You Cannot Reach a Destination Call Waiting (Camp-On) Precondition: You have dialed an internal number and hear a busy signal. It is important that you reach the called party. Wait (approx. five seconds) until "Camp-on" appears on Camp-on the display and the busy tone is followed by the ring tone.

  • Page 69: Using Night Answer

    Making Calls – Enhanced Functions Step by Step Using Night Answer When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station can be defined by the service personnel (= default night answer service) or by you (= temporary night answer service).

  • Page 70: Saving Functions, Procedures, Wake-Up Calls, And Reminders

    Saving Functions, Procedures, Wake-Up Calls, and Reminders Step by Step Saving Functions, Procedures, Wake-Up Calls, and Reminders You can save a frequently-dialed number Page 37, a frequently-used function or procedures (comprising several operating steps) to any free slot in your optiPoint WL 2 professional’s FCN list.

  • Page 71: Activating A Function In The Fcn List

    Ringer cutoff, HF answerback on/off, Join/leave group, Caller ID suppression, Call wait.term., Wai- ting tone off, Door opener on/off, Control Relay (not in HiPath 2000), Ringing group on, Shift Key, UCD (Available on/off, Work on/off, Night answer on/off): Saved function is not active.
  • Page 72 Saving Functions, Procedures, Wake-Up Calls, and Reminders Step by Step Repdial key (internal), Direct station select: The other party is not conducting a call. The other party is conducting a call or has activated do not disturb. Flashing rapidly - a caller is trying to reach you, please pick up the phone.
  • Page 73 Saving Functions, Procedures, Wake-Up Calls, and Reminders Step by Step Data I/O Service: No connection to an application. Active connection to an application. Flashing slowly - Connection to application temporarily interrupted. The following functions are saved as FCN entries and have no LED: Repdial key (external), Procedure key, Trace call, Speed dial, Release call, Clear, Lock all phones, Send mes- sage, Directory (1=internal, 2=LDAP), Call waiting, Tog-...

  • Page 74: Saving A Procedure (Operating Steps) As An Fcn Entry

    Saving Functions, Procedures, Wake-Up Calls, and Reminders Step by Step Saving a Procedure (Operating Steps) as an FCN Entry Station numbers and functions which require additional inputs, i.e. comprise several operating steps, can be saved as FCN entries. Using the associated dial function Page 58, for example, you can save all the remaining inputs re- quired (station number of the calling party and the sta-...
  • Page 75 Saving Functions, Procedures, Wake-Up Calls, and Reminders Step by Step If you make a mistake: Select and confirm. This deletes all digits entered. Previous? If applicable Select and confirm to adjust the automatic label. For Key label? more information, see Page 23.

  • Page 76: Reminder Function

    Saving Functions, Procedures, Wake-Up Calls, and Reminders Step by Step Reminder Function You can program your telephone to give you a call when you want to be reminded of special appointments Page 77. To do this you must save the required time of the call. You can enter a single appointment that will take place in the next twenty-four hours, or you can enter a daily recurring appointment (see also the alarm function...

  • Page 77: Using Timed Reminders

    Saving Functions, Procedures, Wake-Up Calls, and Reminders Step by Step Using Timed Reminders Precondition: You must have saved a timed reminder Page 76. The current time now matches the saved time. Å The handset rings. The timed reminder appears on the screen. US: Reminder: UK: Reminder at: Press the speakerphone key twice.

  • Page 78: Setting The Alarm Clock

    Saving Functions, Procedures, Wake-Up Calls, and Reminders Step by Step Setting the Alarm Clock If the alarm function is activated, you receive a call sig- naled by the melody you selected everyday at the wake- up time set (see also the reminder function Page 76).

  • Page 79: Deactivating A Wake-Up Call

    Saving Functions, Procedures, Wake-Up Calls, and Reminders Step by Step Deactivating a Wake-Up Call If your optiPoint WL 2 professional is in use at the set wake-up time, the wake-up call is sig- naled as soon as the handset returns to idle sta- tus.

  • Page 80: Displaying And Assigning Call Charges

    Displaying and Assigning Call Charges Step by Step Displaying and Assigning Call Charges Displaying Call Charges (Not for U.S.) For the current call: The display usually shows call charges at the end of a call (default setting). If you wish to display charges while a call is in progress, service personnel must request this feature from your carrier.

  • Page 81: Displaying Call Charges For Another Telephone (Not For U.s.)

    Displaying and Assigning Call Charges Step by Step Displaying Call Charges for Another Telephone (Not for U.S.) If this function is configured (contact your service per- sonnel), you can display and print the toll calls conduct- ed by other telephones (such as a pay phone) Precondition: You have configured an FCN entry with the function "View call charges"...

  • Page 82: Dialing With Call Charge Assignment

    Displaying and Assigning Call Charges Step by Step Dialing with Call Charge Assignment You can assign external calls to certain projects. Precondition: Service personnel has set up account codes for you. Press the display key. Confirm. Program/Service Select and confirm. 60=Account code? Enter the code.

  • Page 83: Privacy/Security

    Privacy/Security Step by Step Privacy/Security Turning Ringer Cutoff On and Off You can activate the ringer cutoff function if you do not want the receive any calls. Calls are only identified by one ring signal, an indication on the display, and by a flashing icon associated with a programmed FCN entry.

  • Page 84: Caller Id Suppression At The Called Party

    Privacy/Security Step by Step Caller ID Suppression at the Called Party You can prevent your station number or name from ap- pearing on the displays of external parties you call. The feature remains active until you deactivate it. Select and confirm. Suppress call ID? Restore caller ID? Enter the code for "Suppress call ID".

  • Page 85: Monitoring A Room

    Privacy/Security Step by Step Monitoring a Room A telephone can be used to monitor a room. The func- tion must be activated on the telephone that you want to monitor. Calling this telephone lets you hear what is going on in the room.

  • Page 86: Identifying Anonymous Callers - Call Tracing (Not For U.s.)

    Privacy/Security Step by Step Identifying Anonymous Callers – Call Tracing (Not for U.S.) Your service provider can identify malicious external callers. You can save the caller’s station number during the call or up to 30 seconds after the call ends. Howev- er, you must not replace your handset during this time.

  • Page 87: Locking The Telephone To Prevent Unauthorized Use

    Privacy/Security Step by Step Locking the Telephone to Prevent Un- authorized Use You can prevent unauthorized persons from using your telephone and its electronic notebook during your ab- sence. Precondition: You must have configured a personal identification number (PIN) for your telephone Page 89.

  • Page 88: Locking Another Telephone To Prevent Unauthorized Use

    Privacy/Security Step by Step Locking Another Telephone to Prevent Unauthorized Use If this function has been configured (contact your ser- vice personnel), you can lock and unlock other tele- phones to prevent unauthorized use. You can use this function to unlock the telephone for us- ers who have locked their telephones and then forgot- ten their PINs.

  • Page 89: Saving Your Pin

    Privacy/Security Step by Step Saving Your PIN You need to enter a personal identification number that you yourself can save to use the following functions: • to prevent unauthorized persons from using your telephone Page 87 • to use another telephone like your own Page 92.

  • Page 90: Additional Features/Services

    Additional Features/Services Step by Step Additional Features/Services Sending a Message You can send short text messages (infotexts) to single users or groups of users with system telephones. Incoming text messages are saved as callback requests on system telephones without display (for example, optiPoint 500 entry), ISDN, pulse or tone dialing tele- phones.

  • Page 91: Answering Messages

    Additional Features/Services Step by Step Answering Messages "Messages received:" appears on your screen, along with an indication of the length. Confirm. US: View messages? UK: Display Messages? Follow the display prompts. Leaving an Advisory Message You can leave an advisory message on your telephone screen for internal callers who want to reach you while you are away from your desk.

  • Page 92: Displaying The Number Of Calls In Queue And Overload Indication

    Additional Features/Services Step by Step Displaying the Number of Calls in Queue and Overload Indication If you programmed an FCN entry with the function "View number of calls" Page 70, you can display the number of waiting external calls on the display. Press the display key.

  • Page 93: (Mobility)

    Additional Features/Services Step by Step Using Another Telephone Like Your Own for an Extended Period of Time (Mobility) If this feature is configured, you can use a random opti- Point as your own telephone. Your station number in- cluding all settings (for example, FCN entries) are trans- ferred.

  • Page 94: Fax Details And Message On Answering Machine

    Additional Features/Services Step by Step Fax Details and Message on Answering Machine If a fax or answering machine is connected to your sys- tem and you have assigned the "Fax details" function to a programmable key Page 70, the key lights up when a fax or a message has been received.

  • Page 95: Activating Functions For Another Telephone

    Additional Features/Services Step by Step Activating Functions for Another Tele- phone If this function has been configured (contact your ser- vice personnel), you can turn the following functions on and off for other telephones. This feature is also known as associated service. •...

  • Page 96: Using System Functions From An External Location (Disa - Direct Inward System Access)

    Additional Features/Services Step by Step Using System Functions from an External Location (DISA - Direct In- ward System Access) If this function has been configured (contact your ser- vice personnel), you can set up external outgoing calls from outside the system, as if you were an internal user.
  • Page 97 Additional Features/Services Step by Step Ö ~ Wait for a dial tone and then enter the code, such as 97 for Do not disturb on. Make other inputs as neces- sary (refer to the operating instructions for pulse and DTMF telephones). Dial the external number.

  • Page 98: Using Functions In Isdn Via Code Dialing (Keypad Dialing)

    Contact your network provider to find out which ISDN functions can be code-operated in your country. Siemens AG shall not be liable for damages/ costs which may be incurred by fraudulent activ- ities or remote operation (for example, toll fraud).

  • Page 99: Operating Connected Computers Or Other Programs/Telephone Data Ser- Vice (Hipath 3500/3550/3700/3750/3800 Only)

    Additional Features/Services Step by Step Operating Connected Computers or Oth- er Programs/Telephone Data Service (HiPath 3500/3550/3700/3750/3800 Only) If this function has been configured (contact your ser- vice personnel), you can use your telephone to operate connected computers or programs running on them, such as hotel services or information systems.

  • Page 100: Communicating With Pc Applications Over A Csta Interface

    Additional Features/Services Step by Step Communicating with PC Applications over a CSTA Interface If this function has been configured (ask your service personnel), you can use your telephone to communica- te with PC applications (CSTA = Computer Supported Telecommunications Applications). You send informati- on to the application and receive information from the application, for example, on your telephone's display.

  • Page 101: Controlling Relays (Not In Hipath 2000)

    Additional Features/Services Step by Step Controlling Relays (not in HiPath 2000) If this function has been configured (contact your ser- vice personnel), you can turn up to four relays on and off to control different facilities (such as a door opener).

  • Page 102: Simple Paging Equipment

    Additional Features/Services Step by Step Simple Paging Equipment Paging: To be paged, you must have activated a call ringing group Page 106, call forwarding Page 32, or call redirection (service engineer) to your paging equip- ment’s internal station number. A call request is then signaled automatically. Answering the page from the nearest telephone: Press the talk key.

  • Page 103: Using Team Functions

    Using Team Functions Step by Step Using Team Functions Turning Group Call On and Off If this function has been configured (contact your ser- vice personnel), you belong to one or more groups of users who can each be reached under a hunt group or group station number.
  • Page 104 Using Team Functions Step by Step You belong to a hunt group or a group call: Select and confirm US: Leave group? UK: Leave hunt group? US: Join group? UK: Join hunt group? Enter the code for "Leave group". Enter the code for "Join group". Press the display key.

  • Page 105: Accepting A Call For Another Member Of Your Team

    Using Team Functions Step by Step Select and confirm. US: Join group? This turns on the audible tone for the displayed group or UK: Join hunt group? trunk. Select and confirm #=Leave all groups? This turns off the audible tone for all groups and trunks. Enter the code for "Leave all groups".

  • Page 106: Activating And Deactivating A Ringing Group

    Using Team Functions Step by Step Activating and Deactivating a Ringing Group You can have calls for your telephone signaled audibly at up to five other internal phones. The person who an- swers first receives the call. Saving, displaying, and deleting telephones for the ringing group: Press the display key.

  • Page 107: Uniform Call Distribution (Ucd)

    Using Team Functions Step by Step Uniform Call Distribution (UCD) If this function has been configured (contact your ser- vice personnel), you belong to a group of users (agents) to whom calls are distributed. An incoming call is always assigned to the agent who has had the longest break without a call.
  • Page 108 Using Team Functions Step by Step Requesting and activating a work time: If you want to follow up on the last call you answered without being disturbed, you can request and activate a work time. This removes your telephone from the call distribution cycle for a programmable period of time un- til you log back on.

  • Page 109: Station Number Directories And Lists

    Station Number Directories and Lists Step by Step Station Number Directories and Lists Directory You can use the directory to save station numbers and additional information on contacts (up to 200 entries). You can create a new entry: • via the main menu Page 110 •...

  • Page 110: Creating A New Entry

    Station Number Directories and Lists Step by Step Creating a New Entry Open the directory. Confirm. <New Entry> The cursor jumps to the "Name:" entry field. Enter the name here. Bond Select the "First name:" entry field and enter the first James name.
  • Page 111 Station Number Directories and Lists Step by Step Ö Wait for a positive alerting tone. Ø Repeat the recording. ´ If recording is successful, the entry is marked with this icon in the directory list. If recording failed, an error message is displayed and you hear a negative alerting tone.

  • Page 112: Directory List

    Station Number Directories and Lists Step by Step Directory List All entries are listed in alphabetical order in the directory list. Other sort rules: 1. Complete entries (name/first name) – Numbers before letters – Lowercase before uppercase 2. Entries that only contain station numbers Representation in the directory list Precondition: There are entries saved in the directory list...
  • Page 113 Station Number Directories and Lists Step by Step Viewing an entry Precondition: The entry in the directory list is selected Page 112. View Press the display key. Scroll through the entry fields. Change Confirm to edit the entry Page 113. Confirm.
  • Page 114 Station Number Directories and Lists Step by Step Clearing the directory list Precondition: The entry in the directory list is selected Page 112. © Press the display key. Select and confirm. Erase list buffer Press the display key to permanently delete all directory entries.

  • Page 115: Ldap Database

    Station Number Directories and Lists Step by Step LDAP Database You can access your corporate directory (LDAP data- base). This function must be correctly configured to use the LDAP database. Consult your service person- nel. Searching for an LDAP Entry Open the directory.

  • Page 116: Importing An Ldap Entry Into The Directory

    Station Number Directories and Lists Step by Step Select and confirm to copy the LDAP entry to the direc- Copy to Directory tory Page 116. Importing an LDAP Entry into the Directory Precondition: You have searched for and selected an entry in the LDAP database Page 115.

  • Page 117: Redial List

    Station Number Directories and Lists Step by Step Redial List The redial list contains the last ten numbers dialed by the handset. If any of the numbers are in the directory, the matching names are displayed. Importing an Entry into the Directory Precondition: You dialed station numbers that are not yet saved in the directory.

  • Page 118: Programming The Handset

    Programming the Handset Step by Step Programming the Handset You can configure audio and visual settings directly at your optiPoint WL 2 professional via the main menu or over the Web interface Page 130. You can also view or check various settings. Handset Configuration Setting the Display Color You can choose from four color settings.

  • Page 119: Adjust Contrast

    Programming the Handset Step by Step Adjust Contrast You can adjust the display contrast to suit your require- ments and surroundings. These entries can also be changed via the Web inter- face Page 132. Open the main menu. Enter the code. Select and confirm.

  • Page 120: Setting Night Mode

    Programming the Handset Step by Step Setting night mode The display is dimmed when the handset is idle. In night mode, the display illumination switches off completely when the handset is idle and inserted into the charging unit. These entries can also be changed via the Web inter- face Page 132.

  • Page 121: Setting Display Language

    Programming the Handset Step by Step Setting Display Language You can display your optiPoint WL 2 professional’s main menu and display keys in different languages. These entries can also be changed via the Web inter- face Page 132. Set the display language for the system menu Page 40.

  • Page 122: Wlan Access

    Programming the Handset Step by Step WLAN Access You can program up to 16 profiles for WLAN access on your optiPoint WL 2 professional. The profile marked ‰ is active. You can select various profiles. If you have any questions, contact your service personnel. These entries can also be changed via the Web inter- face Page 132.

  • Page 123: Easy Answer

    Programming the Handset Step by Step Easy Answer If this function is active, you can answer a call by simply removing the optiPoint WL 2 professional from the charging unit, that is, without pressing the talk key These entries can also be changed via the Web inter- face Page 133.

  • Page 124: Pin

    Programming the Handset Step by Step You can protect your optiPoint WL 2 professional against unauthorized access by setting a PIN. You are then prompted to enter the PIN when you activate the handset Page 15. These entries can also be changed via the Web inter- face Page 132.

  • Page 125: Advisory Tones

    Programming the Handset Step by Step Advisory Tones Your optiPoint WL 2 professional notifies you acousti- cally of different activities and statuses. You can activate or deactivate the following advisory tones independent- ly of each other: • Key click: Every keystroke is confirmed •...

  • Page 126: Handset Name

    Programming the Handset Step by Step Activating/deactivating the reception strength tone Scroll to the "Weak Signal:" entry field and confirm. <On> Select and confirm. <Off> Save Press the display key to save the changes. ” Quit the menu. Handset Name A name is automatically assigned when you log on.

  • Page 127: Restoring The Factory Defaults

    Programming the Handset Step by Step Restoring the Factory Defaults You can restore the factory defaults for optiPoint WL 2 professional Page 140. This action deletes any individual settings and changes made but leaves directory entries intact Page 112. Open the main menu. Enter the code.

  • Page 128: Status Display

    Programming the Handset Step by Step Status Display You can display various settings and information on your optiPoint WL 2 professional. You cannot edit these settings. If you have any questions, contact your service personnel. Open the main menu. Enter the code. Select and confirm.

  • Page 129: Connection Wizard

    Programming the Handset Step by Step Connection Wizard You can define multiple WLAN access points to guaran- tee the reception quality within your telephone system. You can program appropriate connection profiles (up to 16 profiles Page 122). These are accessed and activated via the connection wizard.

  • Page 130: Configuration Over The Web Interface

    Programming the Handset Step by Step Configuration over the Web Interface The optiPoint WL 2 professional features a HTTP Web server that permits handset content to be displayed via a Web browser installed on a PC integrated in the WLAN ("Web interface"). The IP data associated with the optiPoint WL 2 professional and the PC must be correctly configured (consult your service person-...

  • Page 131: Start Preparations

    Programming the Handset Start Preparations Precondition: The handset is idle. 1. Open the browser 2. Enter the IP address of optiPoint WL 2 professional. Example: http://IP of optiPoint WL 2 professional The IP address of your handset is shown in the status display Page 128.
  • Page 132 Programming the Handset Login Select. User If applicable Enter the handset PIN (at the handset, see Page 15). Confirm. You can access additional configuration menus via the Web main menu: Select profile Select a preconfigured WLAN profile here (corresponds to the main menu Page 122).
  • Page 133 Programming the Handset Call Settings You can activate/deactivate "Easy Answer" here (corresponds to the main menu Page 123). Import/Export: Ring tones Twelve ring tone melodies are saved for your optiPoint WL 2 professional. You can import four additional individual melodies and save them in slots 13-16.

  • Page 134: Testing The Telephone

    Testing the Telephone Step by Step Testing the Telephone Testing the Telephone Functions You can test your telephone functions. Precondition: Your telephone is idle. Press the display key. Confirm. Program/Service Select and confirm. 940=Phone test? *O4Q Enter the code. If everything is OK, •...

  • Page 135: Different Displays

    Different Displays (HiPath 4000 Environment) Different Displays (HiPath 4000 Environment) Depending on the system configuration, not all functions may appear on the display exactly as shown in this document. The following table gives an overview of these functions and shows you under which menus they can be found: Menu Function...
  • Page 136 Different Displays (HiPath 4000 Environment) Depending on the system configuration, some display texts may differ from the display texts described in this document. Please refer to the following table for an overview of such texts: HiPath 3000 Display HiPath 4000 Display Description Call wait.term.? Camp-on termination?

  • Page 137: Documentation

    Documentation A PDF version of this operating manual is available on the Internet at http:/ /www.siemens.com/hipath A CD-ROM containing HTML and PDF ver- sions is also available (ask your service personnel). To display and print the PDF manual, you need a computer running Adobe’s free Acrobat Reader software.

  • Page 138: Responding To Error Messages On The Screen

    Reference Guide Step by Step Responding to Error Messages on the Screen Possible cause: Invalid entry The station number is incorrect. Possible response: Enter the correct station number. Possible cause: Not authorized You tried to activate a disabled function. Possible response: Ask the service personnel to authorize you to use the function.

  • Page 139: Contacts In The Event Of Problems

    Reference Guide Step by Step Possible cause 1: Key affects other layer If "Delete other layer" appears on the menu: you tried to program a function or internal station num- ber with LED on a key that is already programmed on the second layer (for example, external station number).

  • Page 140: Technical Data

    Technical Data Technical Data General Data WLAN standard 802.11g (fall-back to 802.11b) Frequency range 2.4 - 2.497 GHz Dialable channels 13 (ETSI) or 11 (North America) up to 100 m outdoors, Range up to 30 m indoors Power supply 3.7-V Li-ion battery Ambient operating condi- +5°C to +45°C;...

  • Page 141: Index

    Index retrieving held ......... 62 Index transfer after announcement ....66 transferring ..........31 Call acceptance automatic ..........123 Accepting calls ........... 27 Call charge assignment ......82 Account code ..........82 Call charges Advisory message ........91 for another telephone ......
  • Page 142 Index Dial input Editing dial inputs ........46 editing En-bloc dialing ............46 ..........46 Dialing Enhanced paging equipment ....102 en-bloc Entrance telephone ............. 46 ........44 from the caller list Error messages ........48 ........138 from the internal directory ....
  • Page 143 Index Mobility ............93 MSN in CO, forwarding ......34 Icons Multiple subscriber number (MSN), for- directory list ........... 112 warding ............34 display ............16 operating manual ........12 Illumination ..........21 Internal directory ........51 Night answer ..........69 Keypad dialing ..........
  • Page 144 Index Resetting services editing ........94 ............46 Ring signaling saving ..........27 ............37 Ring tone suppressing ............. 39 ..........84 Ring tones, importing Station speed dial ......133 ........49 Ring volume Suffix-dialing ..........39 ..........65 Ringer cutoff automatic ..........
  • Page 145 Index ............107 Variable call forwarding ......32 Voice dialing ..........52 deleting ..........111 saving ............. 110 Web interface ........... 130 launching ..........131 logout ............. 133 Work time ..........108...

  • Page 146: Overview Of Functions/Codes (Alphabetical)

    Overview of Functions/Codes (Alphabetical) Overview of Functions/Codes (Alphabetical) The table below lists all available functions as they appear on the display. Functions can be activated interactively (select + confirm), via the Program/Service menu (select + confirm or enter a code), or by pressing a saved FCN entry, provided that they have been config- ured (contact your service personnel).
  • Page 147 Program/Service actively Code Consult Return to held call Quit and return Transfer/Accept call Control Relay On (not for HiPath 2000) Control Relay Off (not for HiPath 2000) Data I/O Service Directory 1=internal 2=LDAP DISA Discreet Call DND on...
  • Page 148 Overview of Functions/Codes (Alphabetical) ... acti- ... activated via the Functions vated in- Program/Service menu (display) ter- entry Program/Service actively Code HF answerback on HF answerback off Hotline Join group Leave group Rejoin all groups Leave all groups #85# Keypad dialing Lock all phones Lock phone Unlock phone...
  • Page 149 Overview of Functions/Codes (Alphabetical) ... acti- ... activated via the Functions vated in- Program/Service menu (display) ter- entry Program/Service actively Code Retrieve line Ringer cutoff on Ringer cutoff off Ringing group on Ringing group off Room monitor Saved number redial Select language Send message View sent message...
  • Page 150 Overview of Functions/Codes (Alphabetical) ... acti- ... activated via the Functions vated in- Program/Service menu (display) ter- entry Program/Service actively Code Log on Log off #401 Available Not available #402 Work on Work off #403 UCD night on UCD night off #404 Calls in queue Use speed dialing...

  • Page 151: Main Menu Overview

    Main Menu Overview Main Menu Overview Although you can always select a function by scrolling to it, it is quicker to open the main menu and enter an appropriate digit combination (or shortcut). t 1 1 Example: to create a new entry in the directory ( Page 110).
  • Page 152 An obligation to provide the respective characteristics shall only exist if Reference no.: A31003-H1012-W200-12-7619 expressly agreed in the terms of contract. All trademarks are the property of Siemens AG or their respective own- Subject to availability. Right of modification reserved. ers.

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