Siemens HIPATH 2000 Operating Instructions Manual
Hide thumbs
Also See for HIPATH 2000:
- User manual (214 pages) ,
- Administration manual (192 pages) ,
- Operating manual (152 pages)
Related Manuals for Siemens HIPATH 2000
Summary of Contents for Siemens HIPATH 2000
- Page 1 HiPath 2000 HiPath 3000 HiPath 5000 optiPoint 410 economy optiPoint 410 economy plus optiPoint 410 standard Operating Instructions...
-
Page 2: Before You Begin
Before You Begin These operating instructions describe the optiPoint 410 economy/economy plus/standard telephones on your HiPath 2000 and HiPath 3000 / 5000. They describe all functions you can use from your telephone. You may find that some func- tions you wish to use are not available on your telephone. This may be due to one of the following reasons: •... -
Page 3: Marks
Before You Begin Marks The device conforms to the EU guideline 1999/5/EG, as attested by the CE mark. This device has been manufactured in accordance with our certified en- vironmental management system (ISO 14001). This process ensures that energy consumption and the use of primary raw materials are kept to a minimum, thus reducing waste production. -
Page 4: Table Of Contents
Contents Contents Before You Begin......2 Important Notes ......... . . 2 Marks . - Page 5 Contents Using Callback ..........26 Storing a Callback.
- Page 6 Contents Conducting a Conference ....... . 55 Ending a Conference (Initiator Only) ......56 Activating Tone Dialing/DTMF Suffix-Dialing .
- Page 7 Communicating with PC Applications over a CSTA Interface ..93 Controlling Relays (Not for HiPath 2000) ......94 Sensors (HiPath 3300/3350/3500/3550 Only) .
- Page 8 Activating and Deactivating a Ringing Group....115 Controlling Relays (Not for HiPath 2000) ..... . . 116 Opening the Door .
-
Page 9: Basic Operating Instructions
Basic operating instructions Basic operating instructions optiPoint 410 economy economy plus standard Full-duplex speakerphone feature Illuminated display Headset port 2nd LAN interface Interface for add-on equipment Option bays [1] The name and model of your telephone are printed on the base. optiPoint 410 economy/economy plus/standard control panel –... -
Page 10: How To Use These Operating Instructions
Basic operating instructions Step by Step How to Use these Operating Instruc- tions You will find a graphic representation of the steps in log- ical sequence in the left column. Below is an explana- tion of the symbols: Lift the handset (off-hook). Replace the handset (on-hook). -
Page 11: Accessing Functions
Basic operating instructions Step by Step Accessing Functions ... Interactively You can select some functions while the telephone is idle, for example: > < > to scroll to a function and press Forwarding on execute it. You can select other functions directly depending on the situation. -
Page 12: Functions You Can Use
Basic operating instructions Functions You Can Use Basic and Enhanced Functions You can use all basic and enhanced communications platform functions that appear interactively on the screen, in the Program/Service menu, and when you press function keys. Additional Team and Executive/Secretary Functions Page 103f. -
Page 13: Safety Precautions For Ip Telephony
Basic operating instructions Safety Precautions for IP Telephony Different methods can be implemented to protect an IP environment from external attacks (denial of service attacks, viruses, etc.) and call monito- ring. There are no special procedures for operating this device. Please contact your service personnel to find out more about IP telephony security. -
Page 14: Making Calls - Basic Functions
Making Calls – Basic Functions Step by Step Making Calls – Basic Functions Answering Calls Special default ring signaling is set for your telephone: • When you receive an internal call, your telephone rings once every four seconds (single-tone sequence). •... -
Page 15: Switching To Speakerphone Mode
Making Calls – Basic Functions Step by Step Raise or lower the volume. Keep pressing the key until the desired volume is set. Ending the call: Press the key. The LED goes out. Speaker Press the key. Release Notes on speakerphone mode: •... -
Page 16: Open Listening In The Room During A Call
Making Calls – Basic Functions Step by Step Open Listening in the Room During a Call You can let other people in the room join in on the call. Let the other party know that you have turned on the speaker. -
Page 17: Making Calls
Making Calls – Basic Functions Step by Step Making Calls Off-Hook Dialing Lift the handset. Internal calls: Enter the station number. External calls: Enter the external code and the station number. The called party does not answer or is busy: Replace the handset. -
Page 18: Redialing A Number
Making Calls – Basic Functions Step by Step Redialing a Number The last three external telephone numbers dialed are stored automatically. You can redial them simply by pressing a key. The station number appears on your screen for two sec- onds and is then dialed. -
Page 19: Turning The Microphone On And Off
Making Calls – Basic Functions Step by Step Turning the Microphone On and Off To prevent the other party from listening in while you consult with someone in your office, you can temporari- ly switch off the handset microphone or the handsfree microphone. -
Page 20: Calling A Second Party (Consultation Hold)
Making Calls – Basic Functions Step by Step Calling a Second Party (Consultation Hold) You can call a second party while engaged in a call. The first party is placed on hold. Confirm. US: Consult? UK: Enquiry? Call the second party. Return to the first party: Confirm. -
Page 21: Transferring A Call
Making Calls – Basic Functions Step by Step Transferring a Call If the person you are speaking to wants to talk to another colleague of yours, you can transfer the call that colleague. Confirm. US: Consult? UK: Enquiry? Enter the number of the party to which you want to transfer the call. -
Page 22: Call Forwarding
Making Calls – Basic Functions Step by Step Call Forwarding Using Variable Call Forwarding You can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration in the system.) Special features must be taken into consider- ation if your telephone operates with HiPath 5000 (system networking via PC net- work) -
Page 23: Using Call Forwarding No Reply (Cfnr)
Making Calls – Basic Functions Step by Step Using Call Forwarding No Reply (CFNR) Calls that are not answered after three rings (=default, can be adjusted by service personnel) or that are re- ceived while another call is ongoing can be automatical- ly forwarded to a specified telephone. -
Page 24: Call Forwarding In The Carrier Network And Forwarding Multiple Subscriber Numbers (Msn) (Not For U.s.)
Making Calls – Basic Functions Step by Step Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Numbers (MSN) (Not for U.S.) If this function has been configured (contact your ser- vice personnel), you can forward calls to your assigned multiple subscriber number (MSN) (DID number) direct- ly within the carrier network. -
Page 25: Call Forwarding In The Event Of A Telephone Malfunction
Making Calls – Basic Functions Step by Step Call Forwarding in the Event of a Telephone Malfunction If this feature is configured (ask the service personnel), you can define an internal or external call forwarding destination that becomes effective when your tele- phone is not working. -
Page 26: Using Callback
Making Calls – Basic Functions Step by Step Using Callback If a user is busy or is not answering, you can store an automatic callback. This feature saves you from having to make repeated attempts to reach the user. You receive a callback, •... - Page 27 Making Calls – Basic Functions Step by Step Ending callback display: > Select and confirm. US: Exit? > UK: End? Press the key. The LED goes out. Program/Service Press the key. The LED goes out. Speaker...
-
Page 28: Saving Repertory Dialing Numbers On A Key
Making Calls – Basic Functions Step by Step Saving Repertory Dialing Numbers on a Key You can save frequently-dialed station numbers on pro- grammable keys that are unassigned by default. The keys can be programmed on two separate levels (switching levels, saving the Shift key Page 63) if a LED display is not saved for either station number (=Save without LED). -
Page 29: Using Repertory Dialing Keys
Making Calls – Basic Functions Step by Step The system telephone automatically recognizes if you want to save an internal or an external station number. The options "Save without LED" or "Save with LED" are only available for internal station numbers. Confirm. -
Page 30: Telephone Settings
Making Calls – Basic Functions Step by Step Telephone Settings Adjusting the Ring Volume Press these keys while the phone is idle. Confirm. US: Ring volume? UK: Ringer volume? To raise or lower the volume: Keep pressing the keys until the desired volume is set. Save. -
Page 31: Adjusting The Speakerphone To The Room Acoustics
Making Calls – Basic Functions Step by Step Adjusting the Speakerphone to the Room Acoustics This function is not available with optiPoint 410 economy/economy plus. To help the other party understand you clearly while you are talking into the microphone, you can adjust the tele- phone to the acoustics in your environment: "Quiet room", "Normal room"... -
Page 32: Display Backlight
Making Calls – Basic Functions Step by Step Display backlight This function is only available with optiPoint 410 standard. When operating optiPoint 410 standard, e.g. when dial- ling a call number, a display backlight switches on auto- matically. The backlight switches off automatically a few seconds after the last action is completed. -
Page 33: Making Calls - Convenience Functions
Making Calls – Convenience Functions Step by Step Making Calls – Convenience Functions Answering Calls Accepting a Specific Call for Your Colleague You hear another telephone ring. Press the key. The LED lights up. Program/Service > Select and confirm 59=Pickup - directed? Enter the code. -
Page 34: Using The Speakerphone
Making Calls – Convenience Functions Step by Step Using the Speakerphone A colleague addresses you directly over the speaker with a speaker call. You hear a tone before the an- nouncement. The other party’s name or station number appears on the screen. You can conduct the call with the handset or in speaker- phone mode. -
Page 35: Answering A Call With A Headset
Making Calls – Convenience Functions Step by Step Answering a Call With a Headset This function is not available with optiPoint 410 economy. Precondition: Your telephone rings. Confirm. Answer? or If the "Headset" key has been configured Page 63: Press the key. The LED lights up. Ending the call: Press the key. -
Page 36: Answering Calls From The Entrance Telephone And Opening The Door
Making Calls – Convenience Functions Step by Step Answering Calls from the Entrance Telephone and Opening the Door If an entrance telephone has been programmed, you can use your telephone to speak to someone at the entrance telephone and to activate a door opener. If you have the proper authorization (contact your ser- vice personnel), you can activate the door opener, en- abling visitors to open the door themselves by entering... -
Page 37: Accepting A Call From An Answering Machine
Making Calls – Convenience Functions Step by Step Opening the door with a code (at the door): After ringing the bell, enter the five-digit code (using the keypad or a DTMF transmitter). Depending on how the door opener has been programmed, a doorbell call sig- nal may or may not be forwarded. -
Page 38: Dialing/Making Calls
Making Calls – Convenience Functions Step by Step Dialing/Making Calls En-Bloc Sending / Correcting Numbers If this feature is configured (contact your service per- sonnel), a connection is not attempted immediately when a station number is entered. This means that you can correct the number if necessary. -
Page 39: Using A Caller List
Making Calls – Convenience Functions Step by Step Using a Caller List If you are unable to accept an external or internal call, the call attempt is stored in the caller list. You can store answered calls either manually (both in- ternal and external calls) or automatically (external calls only;... - Page 40 Making Calls – Convenience Functions Step by Step Displaying the Call Time and Additional Call Infor- mation Precondition: You have retrieved the caller list and the selected call is displayed. > Select and confirm. Time/Date sent? > View station no. >...
-
Page 41: Speed-Dial
Making Calls – Convenience Functions Step by Step Speed-dial Using Station and System Speed-Dial Numbers Precondition: You have stored station speed-dial num- bers Page 41 or your service personnel has stored system speed-dial numbers. Press the key. The LED lights up Program/Service Confirm. - Page 42 Making Calls – Convenience Functions Step by Step Confirm. US: Save? UK: Save entry? If you make a mistake: > Select and confirm. This deletes all entered digits. Previous? Confirm. US: Next? UK: Next entry? > Select and confirm. US: Change? >...
-
Page 43: Dialing A Number From The Internal Directory
Making Calls – Convenience Functions Step by Step Dialing a Number From the Internal Directory The internal directory contains all station numbers and system speed-dial numbers assigned to a name. Con- tact your service personnel to find out if one was con- figured for your system. - Page 44 Making Calls – Convenience Functions Step by Step To enter a space, press the "0". Pressing "1" or "#" automatically displays the first entry in the internal directory. The " " key has no function here. If applicable > Select and confirm each letter to be deleted. The last Delete Character? letter entered is deleted.
-
Page 45: Dialing From The Telephone Database (Ldap)
Making Calls – Convenience Functions Step by Step Dialing from the Telephone Database (LDAP) If configured (ask your service personnel), you can search for directory data in the LDAP database and dial the number of any subscriber you find there. Precondition: The LDAP search feature has been con- figured in the system. - Page 46 Making Calls – Convenience Functions Step by Step The result is displayed: If only one name is found, it is displayed. Confirm. Call? If several names are found (max. 50), the first name is displayed. Scroll to the next or the previous entry. >...
-
Page 47: Using Mailboxes
Making Calls – Convenience Functions Step by Step Using Mailboxes If you have programmed the "Mailbox" key Page 63, the associated LED lights up when messages have ar- rived for you. If your telephone is connected to a voice mail system, the "Mailbox" key will also light up to alert you to any messages that have arrived. -
Page 48: Talking To Your Colleague With Discreet Calling
Making Calls – Convenience Functions Step by Step Talking to Your Colleague with Discreet Call- If this function has been configured (ask your service personnel), you can join an ongoing call conducted by an internal user at a system telephone with display. You can listen in unnoticed and speak to the internal user without being overheard by the other party (discreet calling). -
Page 49: Reserve Trunk
Making Calls – Convenience Functions Step by Step Reserve Trunk If this feature is configured (contact your service per- sonnel), you can reserve a busy trunk for your own use. When the trunk is free, you receive a call and a message appears on the display. -
Page 50: Associated Dialing/Dialing Aid
Making Calls – Convenience Functions Step by Step Associated Dialing/Dialing Aid If this function has been configured (contact your ser- vice personnel), you can use a dialing aid to dial num- bers and set up calls for your telephone. The operating procedure depends on whether the dial- ing aid is connected to the S bus or the a/b (T/R) port. -
Page 51: During A Call
Making Calls – Convenience Functions Step by Step During a Call Using Call Waiting Callers can still reach you while you are engaged in an- other call. A signal alerts you to the waiting call. You can either ignore or accept the waiting call. When you accept the waiting call, you can either end the first call or place it on hold and resume the call later You can also bar call waiting or the call waiting tone... -
Page 52: Preventing And Allowing Call Waiting (Automatic Camp-On)
Making Calls – Convenience Functions Step by Step Preventing and Allowing Call Waiting (Automatic Camp-On) If this function has been configured (ask your service technician), you can prevent or allow a second call Page 51 from being signaled by automatic camp-on during an ongoing call. -
Page 53: Parking A Call
Making Calls – Convenience Functions Step by Step Parking a Call You can park up to ten calls, either internal, external, or both. Parked calls can be displayed on and picked up from another telephone. This feature is useful if you want to continue a call at another phone. -
Page 54: Placing External Calls On Hold
Making Calls – Convenience Functions Step by Step Placing External Calls on Hold If you have programmed a key on your telephone as a hold key Page 63, you can place external calls on hold. This enables all other parties to retrieve the call on the assigned line. -
Page 55: Conducting A Conference
Making Calls – Convenience Functions Step by Step Conducting a Conference In a conference call, you can talk to as many as four other parties at the same time. These may be internal or external users. Call the first party. >... -
Page 56: Ending A Conference (Initiator Only)
Making Calls – Convenience Functions Step by Step Removing Parties From the Conference (Initiator Only) > Select and confirm. View conf parties? The first station appears on the screen. Confirm as often as required until the desired station Next? appears. >... -
Page 57: Activating Tone Dialing/Dtmf Suffix-Dialing
Making Calls – Convenience Functions Step by Step Activating Tone Dialing/DTMF Suffix-Dialing You can transmit dual-tone multifrequency (DTMF) sig- nals to control devices such as an answering machine or automatic information system. Press the key. The LED lights up. Program/Service >... -
Page 58: Recording Calls
Making Calls – Convenience Functions Step by Step Recording Calls If configured (ask your administrator), you can record calls. Precondition: You are conducting a call, the "Record- ing" key is configured Page 63. Press the illuminated "Recording" key. The LED lights An announcement notifies you and the person you are speaking with that recording has begun. -
Page 59: Transferring A Call After A Speaker Call (Announcement) In A Group
Making Calls – Convenience Functions Step by Step Transferring a Call after a Speaker Call (An- nouncement) in a Group If this function has been configured (contact your ser- vice personnel), you can use a speaker call (announce- ment, Page 47) to announce a call in progress to a group of users Page 96. -
Page 60: Trunk Flash
Making Calls – Convenience Functions Step by Step Trunk Flash To activate ISDN-type services and features through the network carrier’s analog trunks or those of other com- munications platforms (such as "consultation hold"), you must send a signal to the trunks before dialing the ser- vice code or telephone number. -
Page 61: If You Cannot Reach A Destination
Making Calls – Convenience Functions Step by Step If You Cannot Reach a Destination ... Call Waiting (Camp-On) Precondition: You have dialed an internal number and hear a busy signal. It is important that you reach the called party. Wait (approx. 5 seconds) until "Camp-on" appears on the Camp-on display and the busy tone is followed by the ring tone. -
Page 62: Using Night Answer
Making Calls – Convenience Functions Step by Step Using Night Answer When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station can be defined by ser- vice personnel (standard night answer service) or by you (temporary night answer service). -
Page 63: Saving Functions, Procedures And Appointments
Saving Functions, Procedures and Appointments Step by Step Saving Functions, Procedures and Appointments You can save a frequently-dialed number Page 28, or frequently-used functions/procedures (comprising sev- eral operating steps) to any free key on your telephone or add-on device. Assigning Functions to Keys Press the key. - Page 64 UK:Hunt group join/leave, Caller ID suppression, Call wait.term., Waiting tone off, Ring Transfer, Recording, Door opener on/off, Control Re- lay (not for HiPath 2000), Ringing group on, Shift Key, UCD (Available on/off, Work on/off, Night an- swer on/off), US: MULAP Privacy Release UK: Priva- cy Release: Saved function is not active.
- Page 65 Saving Functions, Procedures and Appointments Step by Step Repdial key (internal), Direct station select: The other party is not engaged in a call. The other party is engaged in a call or has activated do not disturb. Flashing rapidly - A caller is trying to reach you, please pick up the phone.
- Page 66 Saving Functions, Procedures and Appointments Step by Step Data I/O Service: No connection to an application. Active connection to an application. Flashing slowly - Connection to application temporarily interrupted. The following functions are assigned to keys which have no LED: Repdial key (external), Procedure key, Trace call, Speed- dial, Release call, Clear, US:Lock all phones UK:Tele- phone Lock, Send message, US:Directory UK:Phone-...
-
Page 67: Assigning A Procedure (Operating Steps) To A Key
Saving Functions, Procedures and Appointments Step by Step Assigning a Procedure (Operating Steps) to a Key Station numbers and functions which require additional inputs, i.e. comprise several operating steps, can be saved to a single key on your telephone. Using the associated dial function, for example Page 50, you can save all the remaining inputs re- quired (station number of the calling party + the station number to be dialed) to a single key. - Page 68 Saving Functions, Procedures and Appointments Step by Step > Select and confirm. UK: Program another key? > US: Another key? Select the stored procedure by pressing a key. Procedures containing functions which can be switched on/off can be activated by pressing the key, and deactivated by pressing the same key again.
-
Page 69: Appointments Function
Saving Functions, Procedures and Appointments Step by Step Appointments Function You can tell your telephone to give you a call when you want to be reminded of an appointment Page 70. To do this, you need to save the time you want the call to be made. -
Page 70: Using Timed Reminders
Saving Functions, Procedures and Appointments Step by Step Using Timed Reminders Precondition: You must have saved a timed reminder Page 69. The current time is the time stored. The telephone rings. The timed reminder appears on US: Reminder: the screen. UK: Reminder at: Press the key twice. -
Page 71: Displaying And Assigning Call Charges
Displaying and Assigning Call Charges Step by Step Displaying and Assigning Call Charges Displaying Call Charges (Not for U.S.) For the current call: The display usually shows call charges at the end of a call (default setting). If you wish to display charges continuously during a call in progress, your service personnel must request this feature from your carrier. -
Page 72: Displaying Call Charges For Another Telephone (Not For U.s.)
Displaying and Assigning Call Charges Step by Step Displaying Call Charges for Another Telephone (Not for U.S.) If this function is configured (contact your service per- sonnel), you can display and print the chargeable calls for other telephones (such as a pay phone). Precondition: You have programmed the function "View call charges"... -
Page 73: Dialing With Call Charge Assignment
Displaying and Assigning Call Charges Step by Step Dialing with Call Charge Assignment You can assign external calls to certain projects. Precondition: Service personnel has set up account codes for you. Press the key. The LED lights up. Program/Service > Select and confirm 60=Account code? Enter the code. -
Page 74: Private Sphere/Security
Private Sphere/Security Step by Step Private Sphere/Security Turning Ringer Cutoff On and Off You can activate the ringer cutoff function if you do not want the receive any calls. Calls are only identified by one ring signal, an indication on the display, and a key which has been programmed to flash (such as a trunk key). -
Page 75: Caller Id Suppression
Private Sphere/Security Step by Step Caller ID Suppression You can prevent your station number or name from ap- pearing on the displays of external parties you call. The feature remains active until you deactivate it. > Select and confirm. Suppress call ID? >... -
Page 76: Monitoring A Room
Private Sphere/Security Step by Step Monitoring a Room A telephone can be used to monitor a room. The func- tion must be activated on the telephone that you want to monitor. Calling this telephone lets you hear what is going on in the room. -
Page 77: Trace Call: Identifying Anonymous Callers (Not For U.s.)
Private Sphere/Security Step by Step Trace Call: Identifying Anonymous Callers (Not for U.S.) You can have the carrier identify malicious external call- ers. You can save the caller’s station number during the call or for 30 seconds after the call ends. However, it is essential that you do not replace your handset during this time. -
Page 78: Locking The Telephone To Prevent Unauthorized Use
Private Sphere/Security Step by Step Locking the Telephone to Prevent Unauthorized Use You can prevent unauthorized persons from using your telephone and its electronic notebook during your ab- sence. Precondition: You must have configured a personal identification number (PIN) for your telephone Page 80. -
Page 79: Locking Another Telephone To Prevent Unauthorized Use
Private Sphere/Security Step by Step Locking Another Telephone to Prevent Unauthorized Use If this function has been configured (contact your service personnel), you can lock other telephones to prevent unauthorized use and then unlock them again later. You can use this function to unlock the telephone for us- ers who have locked their telephones and then forgot- ten their PINs. -
Page 80: Saving Your Pin
Private Sphere/Security Step by Step Saving Your PIN To use the functions • to prevent unauthorized persons from using your telephone Page 78 • to use another telephone like your own Page 85 you need to enter a personal identification number, which you can save yourself. -
Page 81: Using Other Functions
Using Other Functions Step by Step Using Other Functions Sending a Message You can send short text messages (infotexts) to single users or groups of users who have system telephones. On system telephones with no display (e.g. optiPoint 500 entry), on ISDN, pulse or tone dialling telephones, transmitted text messages will be saved as a callback request. -
Page 82: Displaying And Deleting Messages You Have Sent
Using Other Functions Step by Step Displaying and Deleting Messages You Have Sent > Select and confirm. View sent message? Enter the code. > Follow the display prompts. Texts sent to groups can be deleted only by the originator. Answering Messages "Messages received:"... -
Page 83: Leaving An Advisory Message
Using Other Functions Step by Step Leaving an Advisory Message You can leave an advisory message on your telephone screen for internal callers who want to reach you while you are away from your desk. When another party calls you, the message appears on the caller’s screen. -
Page 84: Display Number Of Waiting Calls And Overload Indication
Using Other Functions Step by Step Display Number of Waiting Calls and Overload Indication You can show the number of external waiting calls on the display by pressing the "View number of calls" key Page 63. Press the "Waiting calls" key. If the number of waiting calls exceeds a preset limit while you are engaged in another call (overload), the LED on the key lights up. -
Page 85: Using Another Telephone Like Your Own For A Call
Using Other Functions Step by Step Using Another Telephone Like Your Own for a Call Other people can temporarily use your telephone for outgoing calls as though it were their own. Press the key. The LED lights up. Program/Service > Select and confirm 508=Temporary Phone? qidl... - Page 86 Using Other Functions Step by Step Enter your mobile station number. If applicable Enter the logon password. If applicable Press the key. Confirm. Entry complete? Logging off > Select and confirm. #9419=Mobile Logoff rmhem Enter the code.
-
Page 87: Fax Details And Message On Answering Machine
Using Other Functions Step by Step Fax Details and Message on Answer- ing Machine If a fax or answering machine is connected to your sys- tem and you have assigned the "Fax details" function to a programmable key Page 63, the key lights up when a fax or a message has been received. -
Page 88: Activating Functions For Another Telephone
Using Other Functions Step by Step Activating Functions for Another Tele- phone If this function has been configured (contact your ser- vice personnel), you can turn the following functions on and off for other telephones. This feature is also known as associated service. -
Page 89: Using System Functions From The Outside (Disa: Direct Inward System Access)
Using Other Functions Step by Step Using System Functions from the Outside (DISA: Direct Inward System Access) If this function has been configured (contact your ser- vice personnel), you can set up external outgoing calls from outside the system, just like an internal user. You can also activate and deactivate the following functions in your system: •... - Page 90 Using Other Functions Step by Step Wait for a dial tone and then enter the code, such as 97 for Do not disturb on. Make other inputs as neces- sary; (refer to the operating instructions for pulse and DTMF telephones). Dial the external number.
-
Page 91: Using Functions In Isdn Via Code Dialing (Keypad Dialing)
Contact your network provider to find out which ISDN functions can be code-controlled in your country. Siemens AG shall not be liable for damages/ costs which may be incurred by fraudulent activ- ities or remote operation (e.g. toll fraud). -
Page 92: Controlling Connected Computers Or Other Programs And Telephone Data Service)
Using Other Functions Step by Step Controlling Connected Computers or Other Programs and Telephone Data Service) If this function has been configured (contact your ser- vice personnel), you can control connected computers or programs running on them, such as hotel services or information systems, from your telephone. -
Page 93: Communicating With Pc Applications Over A Csta Interface
Using Other Functions Step by Step Communicating with PC Applications over a CSTA Interface If this function has been configured (ask your service personnel), you can use your telephone to communi- cate with PC applications (CSTA = Computer Supported Telecommunications Applications). You send informa- tion to the application and receive information from the application, for example, on your telephone's display. -
Page 94: Controlling Relays (Not For Hipath 2000)
Using Other Functions Step by Step Controlling Relays (Not for HiPath 2000) If this function has been configured (contact your ser- vice personnel), you can turn up to four relays on and off to control different facilities (such as a door opener). -
Page 95: Simple Paging Equipment
Using Other Functions Step by Step Simple Paging Equipment Paging: To be paged, you must have activated a call ringing group Page 100, call forwarding Page 22, or call redirection (service technician) to the internal station number of your paging equipment. A call request is then signaled automatically. -
Page 96: Using Other Team Functions
Using Other Team Functions Step by Step Using Other Team Functions Turning Group Call On and Off If this function has been configured (contact your ser- vice personnel), you belong to one or more groups of users who can each be reached under a hunt group or group call number. - Page 97 Using Other Team Functions Step by Step You belong to a hunt group or a group call: > Select and confirm US: Leave group? > UK: Leave hunt group? > US: Join group? > UK: Join hunt group?Join Enter the code for "leave" or "join". Press the Hunt group join/leave key.
- Page 98 Using Other Team Functions Step by Step > Select and confirm US: Join group? > This turns off the audible tone for the displayed group or UK: Join hunt group? trunk. > Select and confirm. #=Leave all groups? This turns off the audible tone for all groups and trunks. Enter the code for "Leave all groups".
-
Page 99: Accepting A Call For Another Member Of Your Team
Using Other Team Functions Step by Step Accepting a Call for Another Member of Your Team You can accept calls for other telephones in your team from your telephone even while engaged in another call. To do this, contact your service personnel to find out if a pickup group has been configured. -
Page 100: Activating And Deactivating A Ringing Group
Using Other Team Functions Step by Step Activating and Deactivating a Ringing Group You can have calls for your telephone signaled audibly at up to five other internal phones. The person who an- swers first receives the call. Special features must be taken into consider- ation if your telephone operates with HiPath 5000 (system networking via PC net- work) -
Page 101: Uniform Call Distribution (Ucd)
Using Other Team Functions Step by Step Uniform Call Distribution (UCD) If this function has been configured (contact your ser- vice personnel), you belong to a group of users (agents) to whom calls are distributed. An incoming call is always assigned to the agent who has had the longest break without a call. - Page 102 Using Other Team Functions Step by Step Requesting and activating a work time: If you want to follow-up on the last call you answered without being disturbed, you can request and activate a work time. This removes your telephone from the call distribution cycle for a programmable period of time un- til you log back on.
-
Page 103: Team And Executive/Secretary
Team and Executive/Secretary Functions With Trunk Keys Step by Step Team and Executive/Secretary Functions With Trunk Keys If this function has been configured (contact your ser- vice personnel), you belong to a team of users for whom special keys were programmed: •... -
Page 104: Answering Calls With Trunk Keys
Team and Executive/Secretary Functions With Trunk Keys Step by Step Answering Calls With Trunk Keys Precondition: Your telephone is ringing and/or the trunk key is flashing rapidly. Press the rapidly flashing trunk key. This is not necessary if the trunk is automatically as- signed to you when you lift the handset or press the "Speaker"... -
Page 105: Switching Between Phone Calls On Multiple Trunks
Team and Executive/Secretary Functions With Trunk Keys Step by Step Retrieving the call: Press the slowly flashing trunk key. Switching Between Phone Calls on Multiple Trunks Precondition: You are conducting a call over a trunk in your group. Another trunk key starts flashing. Press the flashing trunk key. -
Page 106: Forwarding Calls On Lines
Team and Executive/Secretary Functions With Trunk Keys Step by Step Forwarding Calls on Lines You can immediately forward internal or external calls on your lines to different internal or external telephones (destinations); even external destinations are possible in certain system configurations. Activating call forwarding for one trunk activates the function for all trunk keys assigned to this trunk in your group. - Page 107 Team and Executive/Secretary Functions With Trunk Keys Step by Step Deactivating call forwarding: Press the key. The LED lights up. Program/Service > Select and confirm. #501=Forward Line: Off? ride Enter the code. Press the trunk key you wish to use. Enter the number of the trunk key you wish to use.
-
Page 108: Using Dss Keys
Team and Executive/Secretary Functions With Trunk Keys Step by Step Using DSS Keys Each team member has a DSS key for every other member in the team. This enables every team member to reach all other members of the team directly, simply by pressing a key. Meaning of LED Indications on DSS Keys LED on the DSS key is off - the team member is not en- gaged in a phone call. -
Page 109: Transferring A Call In Progress
Team and Executive/Secretary Functions With Trunk Keys Step by Step or With on-hook dialing: Use speakerphone mode (not available with optiPoint 410 economy/economy plus). Transferring a Call in Progress Press the DSS key and announce the call, if desired. Replace the handset. Press the key. -
Page 110: Transferring Calls Directly To The Executive (Only In An Executive/Secretary Group)
Team and Executive/Secretary Functions With Trunk Keys Step by Step Transferring Calls Directly to the Executive (Only in an Executive/Secretary Group) Normally, audible signaling of all calls for the executive is heard only in the secretary’s office. You can activate audible signaling so that calls are only signaled on the executive telephone and on a second telephone assigned to it. -
Page 111: Testing The Telephone
Testing the Telephone Step by Step Testing the Telephone Testing the Telephone Functions You can test your telephone functions. Precondition: Your telephone is idle. Press the key. The LED lights up. Program/Service > Select and confirm. 940=Phone test? qmhd Enter the code. If everything is OK, •... -
Page 112: Special Functions In The Lan
Page 96 of another HiPath 2000/HiPath 3000: > Select and confirm. Internal DISA? Enter the code. Enter the (DISA) call number of the other HiPath 2000/ HiPath 3000. Confirm the entry. Enter the (DISA) call number of your telephone. Confirm the entry. -
Page 113: Transferring Call Forwarding
> Select and confirm. Internal DISA? Enter the code. Enter the (DISA) call number of the HiPath 2000/ HiPath 3000 to which your telephone is connected. Confirm the entry. Enter the (DISA) call number of your telephone. Confirm the entry. -
Page 114: Using Night Answer
> Select and confirm. Internal DISA? Enter the code. Enter the (DISA) call number of the HiPath 2000/ HiPath 3000 to which the night answer telephone is connected. Confirm the entry. Enter the (DISA) call number of the telephone from which you wish to activate/deactivate the night answer service. -
Page 115: Activating And Deactivating A Ringing Group
Activating and Deactivating a Ringing Group You can have calls for your telephone signaled audibly at external telephones or at telephones in other HiPath 2000/HiPath 3000 communications platforms Page 100. Saving the telephones for the ringing group: Press the key. The LED lights up. -
Page 116: Controlling Relays (Not For Hipath 2000)
Special Functions in the LAN Step by Step Controlling Relays (Not for HiPath 2000) If this feature is configured (contact your service per- sonnel), you can also control relays Page 94 in other HiPath 3000 communications platforms. > Select and confirm. -
Page 117: Opening The Door
> Select and confirm. Internal DISA? Enter the code. Enter the (DISA) call number of the HiPath 2000/ HiPath 3000 in which the door is to be opened. Confirm the entry. Enter the (DISA) call number of the telephone from which you wish to activate the door opener. -
Page 118: Advanced Options For Telephone Operation
Advanced Options for Telephone Operation Step by Step Advanced Options for Telephone Operation Entering text via the keypad Enter text via the keypad. Digit keys must be pressed a specific number of times to enter letters. Example: "R" = Press the key once and the key three times. -
Page 119: Different Displays Hipath 4000 Environment
Different Displays HiPath 4000 Environment Step by Step Different Displays HiPath 4000 Environment Depending on the system configuration, not all func- tions may appear on the display exactly as shown in this document. The following table gives an overview of these func- tions and shows you under which menus they can be found: Menu... - Page 120 Depending on the system configuration, some display texts may differ from the display texts described in this document. Please refer to the following table for an overview of such texts: HiPath 2000/HiPath 3000 HiPath 4000 Display Description Display Call wait.term.? Camp-on termination? Call wait.term.off?
-
Page 121: Labeling, Documentation Und Accessories
Page 122. You can label your keypads for each PC. • with a computer via the Internet: You will find the "Online Key Labeling Tool" along with the user interface under http://www.siemens.com/hipath "Downloads" "Software". Put the labeled strips in the rele- vant key pad on your optiPoint and place the transparent cover over them (mat page above). -
Page 122: Attaching A Station Number Label
Documentation You can find these operating instructions in the Internet in PDF format under http://www.siemens.com/hipath and on CD-ROM (ask your service personnel) in HTML and PDF format. In order to look at and print the operating instructions in PDF format, you need a computer on which the free Acrobat Reader software package is installed by Adobe. -
Page 123: Accessories
Labeling, Documentation und Accessories Accessories The following accessories help you customize your telephone (not optiPoint 410 economy) to your individual preferences. optiPoint adapters are modules which can be plugged into the option bays at the bottom of optiPoint. optiPoint key module: Key module with 16 programmable keys. -
Page 124: Fixing Problems
Fixing Problems Fixing Problems Telephone Maintenance • Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. • If the telephone is very dirty, clean it with a diluted neutral cleaner con- taining surfactants, such as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only). -
Page 125: Responding To Error Messages On The Screen
Fixing Problems Step by Step Responding to Error Messages on the Screen Possible cause: US: Invalid entry UK: Incorrect entry The station number is incorrect. Possible response: Enter a correct station number. Possible cause: US: Not authorized UK: Access denied You tried to activate a disabled function. -
Page 126: Contacts For Resolving Problems
Fixing Problems Step by Step Possible cause 1: Key affects other layer If "Delete other layer" appears on the menu: you tried to program a function or internal station num- ber with LED on a key that is already programmed on the second layer (for example, external station number). -
Page 127: Index
Index Index call forwarding ..........22 in the event of telephone malfunction MSN in CO ..........24 call recording ..........58 call request ..........39 accessories ..........123 call signal ............. 14 account code ..........73 call transfer ..........21 activating door opener ...... - Page 128 Index deleting advisory messages fax details ....83 ............ 87 desk microphone forwarding ........123 ........... 22 details, fax multiple subscriber number (MSN) ........... 87 ..24 dial input editing forwarding MSN in CO ......... 38 ......24 dialing forwarding multiple subscriber number en-bloc (MSN) .............
- Page 129 Index key fields, labeling night answer ....... 9, 121 ..........62 key labeling notes .............. 2 automatic ..........12 keypad dialing ..........91 keys open door assigning ..........63 with a code ..........37 fixed ............9 open listening ..........16 incomplete save ........
- Page 130 Index suffix-dialing ..........57 automatic ..........41 radio paging equipment PSE ....94 DTMF tone dialing ........57 recall ............. 59 switches ............94 receiving volume ........14, 31 system speed-dialing ........ 41 recording ............. 58 system-wide cancellation ......87 redialing a number ........
- Page 131 Index ............101 using a caller list ......... 39 using a temporary phone ......85 using functions from the outside .... 89 variable call forwarding ......22 waiting calls ..........84 work time ..........102...
-
Page 132: Overview Of Functions/Codes (Alphabetical)
Overview of Functions/Codes (Alphabetical) Overview of Functions/Codes (Alphabetical) The table below lists all available functions as they appear on the display. Functions that have been configured (contact your service personnel) can be activated interactively (se- lect + save) via the Program/Service menu (select + save or enter a code), or by pressing function keys, provided that the functions have been configured (contact your service per- sonnel). - Page 133 < > < > Code Consult Return to held call Quit and return Transfer/US:Accept call UK:Accept Control Relay On (Not for HiPath 2000) Control Relay Off (Not for HiPath 2000) Data I/O Service US:Directory UK:Phonebook 1=internal 2=LDAP DISA Internal DISA...
- Page 134 Overview of Functions/Codes (Alphabetical) ... Via the ... With Functions ... Inter- Program/Service function (display) actively menu keys Program/Service < > < > Code Forwarding on 1=all calls 2=external calls only 3=internal calls only Forwarding off CFNR on *495 CFNR off #495 Trunk FWD on Trunk FWD out...
- Page 135 Overview of Functions/Codes (Alphabetical) ... Via the ... With Functions ... Inter- Program/Service function (display) actively menu keys Program/Service < > < > Code Page Answer page (not for U.S.) Park a call Retrieve call Phone Test Pickup - directed Pickup - group Accept call Prog.
- Page 136 Overview of Functions/Codes (Alphabetical) ... Via the ... With Functions ... Inter- Program/Service function (display) actively menu keys Program/Service < > < > Code Show call charges (own telephone) View call charges (other party’s telephone) Speaker call Suppress call ID Restore caller ID Tel.
-
Page 137: Fcc And Industry Canada Compliance
FCC Rules, Part 15 The Siemens optiPoint telephone has been tested and complied with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. - Page 138 FCC and Industry Canada Compliance If at any time the ownership of Siemens optiPoint telephone is transferred to someone else (whether independently or as part of a system), please supply this manual to the new owner. 1. REN The ringer equivalence number (REN) is used to determine the quality of devices which may be connected to the telephone line.
-
Page 139: Equipment Attachment Limitations
Ringer Equivalence Numbers of all the devices does not exceed 5. The REN is associated with the analog loop-start and ground-start tele- phones. It is not applicable to Siemens optiPoint telephones. Equipment Attachment Limitations The Industry Canada label identifies certified equipment. - Page 140 An obligation to provide the respective characteristics shall only exist if Ref. No.: A31003-H1012-C129-11-7619 expressly agreed in the terms of contract. The trademarks used are owned by Siemens AG or their respective own- Subject to availability. Right of modification reserved. ers.