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Fingerprint Sensor; Usb Device - Toshiba Satellite R850 Series User Manual

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Fingerprint Sensor

Problem
Reading of the
fingerprint was not
successful.
The fingerprint
cannot be read due
to injuries to the
finger.

USB device

In addition to the information in this section, please also refer to the
documentation supplied with your USB device.
Problem
USB device does not
work
Sleep and Charge function
For more information and settings, please refer to the
Sleep Utility
User's Manual
Procedure
In this instance you should try the fingerprint
reading operation again using the correct finger
position - please refer to
Sensor
in Chapter 3, Operating Basics for further
information.
Alternatively, you should try the recognition
process again using another enrolled finger.
The fingerprint sensor compares and analyzes the
unique characteristics in a fingerprint. However,
there may be instances where certain users are
unable to register their fingerprints due to
insufficient unique characteristics in their
fingerprints.
The recognition success rate may differ from user
to user.
In this instance you should try the recognition
process again using another enrolled finger.
However, if fingerprints from all the enrolled fingers
cannot be read, you should instead log into the
computer by using the keyboard to input the
password.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
Procedure
Remove the USB device from the computer and
then reconnect it to a free port in order to ensure it
is firmly attached.
Ensure that any required USB device drivers are
properly installed - to achieve this you should refer
to both the device documentation and the
operating system documentation.
section in Chapter 4, Utilities & Advanced Usage.
Using the Fingerprint
Using the TOSHIBA
6-12

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