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Honeywell Ademco VISTA-21iP User Manual
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Honeywell Ademco VISTA-21iP User Manual

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ADEMCO VISTA SERIES
VISTA-21iP / VISTA-21iPSIA
Security Systems
User Guide
K14490 11/07 Rev. A

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Summary of Contents for Honeywell Ademco VISTA-21iP

  • Page 1 ADEMCO VISTA SERIES VISTA-21iP / VISTA-21iPSIA Security Systems User Guide K14490 11/07 Rev. A...

  • Page 2: About This Manual

    Use of any such unauthorized device may cause damage or compromise the performance of your security system and affect the validity of your Honeywell limited warranty. When you purchase devices that have been manufactured or approved by Honeywell, you acquire the assurance that these devices have been thoroughly tested to ensure optimum performance when used with your Honeywell security system.

  • Page 3: Table Of Contents

    Table of Contents System Overview ............................5 Introduction ............................5 System Basics ............................ 5 Using the Voice Message Center ...................... 7 About The Keypads ..........................8 General Information.......................... 8 Fixed-Word Display Keypad ......................10 Functions of the Keypads ........................11 Entry/Exit Delays ...........................
  • Page 4 Table of Contents (continued) Macro Key Programming & Usage ......................27 About Macro Keys ........................... 27 Example of Macro Programming ....................28 Using a Programmed Macro Key ....................28 Using Device Commands........................29 Paging Feature ............................30 About Automatic Paging ......................... 30 About Manual Paging........................

  • Page 5: System Overview

    System Overview Introduction Congratulations on your ownership of a Honeywell Security System. You've made a wise decision in choosing it, for it represents the latest in security protection technology today. This system provides: • Three forms of protection: burglary, fire* and emergency •...
  • Page 6 System Overview (cont’d) Zones and Partitions • The system sensing devices have been assigned to various “zones,” which are specific areas of protection (e.g., front door, kitchen window, etc.). • Zone numbers are displayed at the keypad when an alarm or trouble condition occurs on a sensor.

  • Page 7: Using The Voice Message Center

    System Overview (cont’d) Function Keys • The “A,” “B,” “C,” and “D” keys can be programmed to perform various functions. • Functions include: activate a panic alarm, arm the system, provide step arming, switch lights on/off, send a message to a pager, display Time/Date, and start a programmed Macro sequence.

  • Page 8: About The Keypads

    About The Keypads General Information Your keypads allow you to control all system functions and feature the following: • A telephone style (digital) keypad • Liquid Crystal Displays (LCD) that show the nature and location of all occurrences • Built-in sounder that sounds during alarms and troubles. The sounder also "beeps" during certain system functions and also when depressing any of the keys (to acknowledge the key press).
  • Page 9 About The Keypads (cont’d) ARMED ARMED AWAY STAY AWAY STAY READY READY TEST BYPASS TEST BYPASS INSTANT CODE CHIME INSTANT CODE CHIME READY READY Standard Fixed-Word Display Keypad Standard Alpha Display Keypad ARMED AWAY STAY RECORD VOLUME PLAY READY TEST BYPASS MESSAGE INSTANT...

  • Page 10: Fixed-Word Display Keypad

    About The Keypads (Cont’d) FIXED-WORD DISPLAY KEYPAD AWAY: All burglary zones, interior and AWAY NIGHT NO AC perimeter, are armed. PHONE TEST BYPASS STAY: Perimeter burglary zones, such as NOT READY STAY ALARM CHIME BAT protected windows and doors, are FIRE CHECK INSTANT...

  • Page 11: Functions Of The Keypads

    Functions of the Keypads ARMED STAY AWAY RECORD VOLUME PLAY READY TEST BYPASS MESSAGE INSTANT CODE CHIME READY STATUS VOICE FUNCTION Voice-capable 2-line Alpha keypad (shown with flip-down front door removed) IMPORTANT! • Match the numerical callouts in the above graphic with the corresponding number on the following pages for a description of usage.
  • Page 12 Functions of the Keypads (cont’d) [PLAY] On Voice keypads, used in NOTE: The functions printed directly on the keys indicate their primary purpose; conjunction with the FUNCTION and functions printed under some of the keys (shown VOICE keys to play the recorded in brackets under the respective key), indicate message.
  • Page 13 Functions of the Keypads (cont’d) 15. MIC 11. # This key can be used for "Quick voice keypads, microphone Arming" of the system without use of a Message Center recordings. security code (if programmed). 16. MESSAGE LED INDICATOR: (RED) [FUNCTION] On Voice keypads, enables On Voice keypads, flashes red when the desired voice or volume function.

  • Page 14: Entry/Exit Delays

    Entry/Exit Delays Entry Delay Entry Delays give you time to disarm the system when you re-enter through the designated entrance door. There are two entry delays (if programmed). The first is for your primary entrance and the second can be used for a secondary entrance, where a longer delay is required to walk to the keypad to disarm the system.

  • Page 15: Exit Alarms

    Entry/Exit Delays (cont’d) Exit Alarms Exit Error Conditions Whenever you arm the system, the exit delay begins. If an entry/exit door or interior zone is faulted before exit delay expires and remains faulted (e.g., exit door left open), the system sounds an alarm and starts the entry delay timer. If you disarm the system before the entry delay ends, the alarm sound stops and the message "ALARM CANCELED "...

  • Page 16: Checking For Open Zones

    Checking For Open Zones Using the [∗ ∗ ∗ ∗ ] Key to Display and Announce System Status efore arming your system, all protected doors, windows and other protection zones must be closed or bypassed; otherwise the keypad will display a "Not Ready" message.

  • Page 17: Arming The System

    Arming the System STAY Mode: Arms Perimeter Only, Entry Delay On • Used when you want to arm the system with persons staying inside (or if you have pets that are moving throughout the premises). • The perimeter sensors are armed, but interior sensors are left disarmed. •...

  • Page 18: Arming Commands

    Arming the System (cont’d) Arming Commands Before arming, close all perimeter doors and windows and make sure the Ready to Arm message is displayed. Mode Press these keys… Keypad Confirms By… • three beeps † security code + STAY STAY •...

  • Page 19: Single Button Arming

    Arming the System (cont’d) Single Button Arming The “A”, “B”, “C”, and/or “D” keys on your keypad may have been programmed for single-button arming. Note that while it is not necessary to use a security code for arming (by using the Quick Arm method described previously), a security code must always be used when manually disarming the system.

  • Page 20: Keyswitch

    Keyswitch Using the Keyswitch Your system may be equipped with a keyswitch for use when arming and disarming. Red and green lights on the keyswitch plate indicate the status of your system as follows: Green Light: Lights when the system is disarmed and ready to be armed (no open zones).

  • Page 21: Disarming And Silencing Alarms

    Disarming and Silencing Alarms Using the [OFF] key The OFF key is used to disarm the system, silence alarm and trouble sounds, and clear alarm memories. IMPORTANT: If you return and the main burglary sounder is on, DO NOT ENTER, but CONTACT THE POLICE from a nearby safe location. If you return after an alarm has occurred and the main sounder has shut itself off, the keypad will beep rapidly upon your entering, indicating that an alarm has occurred during your absence.

  • Page 22: Bypassing Protection Zones

    Bypassing Protection Zones Using the BYPASS Key Use t his key when you want to arm your system with one or more zones intentionally unprotected. The system must be disarmed first. Vent Zones: Your system may have certain windows set as “vent” zones, which are automatically bypassed if left open when arming the system (you do not need to manually bypass them).

  • Page 23: Quick Bypass

    Bypassing Protection Zones (cont’d) Quick Bypass If programmed, "Quick Bypass" allows you to easily bypass all open (faulted) zones without having to enter zone numbers individually. This feature is useful if, for example, you routinely leave certain windows open when arming at night. Alpha Display: + [#] BYPASS...

  • Page 24: Chime Mode

    Chime Mode Using the Chime Mode CHIME mode alerts you to the opening of a perimeter door or window while the system is disarmed. When Chime mode is activated: • Three tones sound at the keypad whenever a perimeter door or window is opened. •...

  • Page 25: Date And Time

    Date and Time Viewing the Current Date and Time The master users can view the system time and date setting on an alpha keypad. Other users can view the time/date if a function key has been programmed to do so. Alpha Display: + [#] + [6] [3] ∗∗∗∗DISARMED∗∗∗∗...

  • Page 26: Panic Keys

    Panic Keys Using Panic Keys Your system may have been programmed to use special keys to manually activate emergency (panic) functions as follows: This Function Sends This Signal* With This Sounding… Silent Alarm silent alarm no audible alarm; displays, “Press [∗] to show faults,”...

  • Page 27: Macro Key Programming & Usage

    Macro Key Programming & Usage About Macro Keys The “A”, “B”, “C” or “D” keys can be used to automatically activate a series of commands of up to 16 keystrokes, if programmed for this function. These keystrokes, as a group, are called “macros” and are stored in the system's memory. •...

  • Page 28: Example Of Macro Programming

    Macro Key Programming & Usage (cont’d) The keypad beeps to acknowledge your input and displays the command you entered (followed by “F”). 4. Enter the next command, followed by press/holding the “D” key for at least two seconds. The keypad beeps and displays the keystrokes entered so far. 5.

  • Page 29: Using Device Commands

    Using Device Commands About Device Commands Your system may be set up so that it can control certain lights or other devices. • Some devices may be automatically turned on or off by the system. • You may be able to override automatically controlled devices using the commands described below.

  • Page 30: Paging Feature

    Paging Feature About Automatic Paging Your system may be set up to automatically send messages to up to four pagers as certain conditions occur in your system. • The following events can be programmed by your installer to be sent to the pagers: †...

  • Page 31: About Manual Paging

    Paging Feature (cont’d) About Manual Paging Your system may be set up so you can manually send a message to up to four pagers. • Your installer programs the paging function key and the pager phone numbers. • Pressing the paging keys sends the message to the selected pager.

  • Page 32: Security Codes & Authority Levels

    Security Codes & Authority Levels About Security Codes Your installer assigned a master code that is used to perform all system functions. In addition, you can assign up to 47 different security codes for use by other users. • Only the System Master and Partition Master can assign security codes to users. •...

  • Page 33: How To Assign User Codes And Attributes

    Security Codes & Authority Levels (cont’d) How to Assign Security Codes and Attributes The following lists the various command strings for adding security codes and attributes Refer to the User Setup chart at the back of this manual for factory defaults of user attributes and to keep a record of user programming.

  • Page 34: Accessing Other Partitions (Vista-20P Series)

    Accessing Other Partitions About Accessing Partitions (GOTO Command and Multi-Partition Arming) Each keypad is assigned a default partition for display purposes, and will show only that partition's information. • If the user is authorized, a keypad in one partition can be used to perform system functions in the other partition by using the GOTO command.

  • Page 35: Using The Goto Command

    Accessing Other Partitions (cont’d) Using the GoTo Command If the user is authorized, a keypad in one partition can be used to perform system functions in the other partition by using the GOTO command. • You must use an Alpha keypad to access another partition. •...

  • Page 36: Common Zone Operation (Vista-20P Series)

    Accessing Other Partitions (cont’d) Common Zone Operation Your system may have been set up to use a common zone, which is Ask your installer if a an area shared by users of both partitions, such as a foyer or lobby. "common zone"...

  • Page 37: Scheduling

    Scheduling About Scheduling The system provides to 16 end-user schedules (programmable by master/installer only), which can control various types of events. • Each schedule causes a defined event to start and stop (when appropriate) at a specified time. • Schedules can be set to automatically repeat at various intervals. •...
  • Page 38 Scheduling (cont’d 5. For event number “02,” enter the access group GROUP NUMBER number. Otherwise, this prompt is skipped. Press [∗] to continue to the “Start” prompt below. 6. For event numbers “03-07,” enter the partition PARTITION number to be armed or disarmed. 0 = arm all;...

  • Page 39: Event Logging Procedures

    Event Logging Procedures About Event Logging The system records various events in a history log, which can be viewed by the master user on an Alpha Display keypad. • The Event Log holds up to 100 events. • Events are displayed in chronological order, from most recent to oldest. •...
  • Page 40 Event Logging Procedures (cont’d) Code Definition Alarm, Expansion Module Code Definition ECP Module cover tamper Disarmed, Armed AWAY, Silent Burglary Armed MAXIMUM Alarm, 24-Hour Auxiliary/Monitor Schedule Arm/Disarm AWAY zone Cancel by User Carbon Monoxide Remote Arm/Disarm AC Power (Downloading) Low System Battery/Battery Test Fail Quick Arm AWAY System Reset (Log only) Keyswitch Arm/Disarm AWAY...

  • Page 41: Testing The System

    Testing the System About Testing the System Using the Test mode allows each protection point to be checked for proper operation. Testing should be conducted weekly to ensure proper operation. • The keypad sounds a single beep about every 30 seconds as a reminder that the system is in the Test mode.

  • Page 42: Trouble Conditions

    Trouble Conditions "Check" and he word CHECK on the keypad's display, accompanied by a "Battery" Displays "beeping" at the keypad, indicates a trouble condition in the system. To silence the beeping for these conditions, press any key. 1. A display of "CHECK" and one or more zone numbers indicates that a problem exists with the displayed zone(s) and requires your attention.
  • Page 43 Trouble Conditions (cont’d) Words or letters in parentheses ( ) are those that are displayed on Fixed-Word Display keypads. Other Trouble COMM. FAILURE Indicates that a failure has occurred in Displays (or FC) the telephone communication portion of your system. CALL FOR SERVICE. SYSTEM LO BAT Indicates that a low system battery (or BAT with no...
  • Page 44 Trouble Conditions (cont’d) Other Trouble AC LOSS The system is operating on battery power Displays (or NO AC) only due to an AC power failure. (Continued) If only some lights are out on the premises, check circuit breakers and fuses and reset or replace as necessary. If AC power cannot be restored and a “low system battery”...

  • Page 45: Maintaining Your System

    Maintaining Your System Taking Care of The components of your security system are designed to be as Your System maintenance-free as possible. However, to make sure that your system is in reliable working condition, do the following: 1. Test your system weekly . 2.

  • Page 46: Fire Alarm System

    Fire Alarm System THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMS General Your fire alarm system (if installed) is on 24 hours a day, for continuous protection. In the event of an emergency, the strategically located smoke and heat detectors will sound their alarms and automatically send signals to your system, triggering a loud, interrupted pulsed sound* from the Keypad(s) and any external sounders.
  • Page 47 Fire Alarm System (cont’d) THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMS Manually 1. Should you become aware of a fire emergency before your smoke or heat detectors sense the problem, go to your nearest keypad and Initiating manually initiate an alarm by pressing the panic key assigned for a Fire Alarm FIRE emergency for 2 seconds (see below).

  • Page 48: National Fire Protection Association Recommendations On Smoke Detectors

    Fire Alarm System (cont’d) THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMS National Fire Protection Association Recommendations on Smoke Detectors With regard to the number and placement of smoke/heat detectors, we subscribe to the recommendations contained in the National Fire Protection Association's National Fire Alarm Code (NFPA 72) noted below.

  • Page 49: Emergency Evacuation

    Fire Alarm System (cont’d) THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMS Emergency Evacuation Establish and regularly practice a plan of escape in the event of fire. The following steps are recommended by the National Fire Protection Association: 1. Position your detector or your interior and/or exterior sounders so that they can be heard by all occupants.

  • Page 50: Quick Guide To Basic System Functions

    Quick Guide to Basic System Functions FUNCTION PROCEDURE COMMENTS Check Zones Press READY key. View faulted zones when system not ready. Arm System Enter code. Press arming key desired: Arms system in mode selected. (AWAY, STAY, NIGHT-STAY, MAXIMUM, INSTANT) Press #. Press arming key desired: Arms system in mode selected, quickly Quick Arm (AWAY, STAY, MAXIMUM, INSTANT)

  • Page 51: Summary Of Audible/Visual Notifications

    Summary of Audible/Visual Notifications Fixed-Word Display Keypads SOUND CAUSE DISPLAY LOUD, FIRE ALARM FIRE is displayed; zone number of zone in INTERRUPTED * alarm is displayed. If a fire alarm is manually activated, zone number 95 will be Keypad & Ext. displayed.

  • Page 52: Alpha Display Keypads

    Summary of A/V Notifications (cont’d) Alpha Display Keypads SOUND CAUSE DISPLAY LOUD, FIRE ALARM FIRE is displayed; descriptor of zone in alarm is INTERRUPTED* displayed. If a fire alarm is manually activated, Keypad & Ext. zone number 95 will be displayed. LOUD, BURGLARY/AUDIBLE ALARM is displayed.

  • Page 53: Regulatory Statements And Warnings

    Regulatory Statements and Warnings WARNING: This is a Class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures. RADIO FREQUENCY EMISSIONS Federal Communications Commission (FCC) Part 15 This device complies with part 15 of the FCC rules.
  • Page 54 Regulatory Statements (cont’d) Industrie Canada AVIS: l’étiquette d’Industrie Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme aux normes de protection, d’exploitation et de sécurité des réseaux de télécommunications, comme le prescrivent les documents concernant les exigences techniques relatives au matériel terminal. Le Ministère n’assure toutefois pas que le matériel fonctionnera à...

  • Page 55: System Features

    System Features Log Features Comments Exit Delay Part. 1: Part. 2: Entry Delay 1 Part. 1: Part. 2: Entry Delay 2 Part. 1: Part. 2: NIGHT-STAY Zones Zones: Quick Arm Quick Bypass Automatic Paging users: Keyswitch Arming Arm AWAY: steady flash (circle type of LED lighting) Arm STAY:...

  • Page 56: User Setup

    System Features Log (cont’d) User Setup The following chart will help keep track of system users. Copies should be distributed to the partition 1 and partition 2 (if applicable) masters for their records. To program a user attribute: Enter system/partition* master code + [8] + user no. + “#” command listed in column heading. User User User’s Part(s).

  • Page 57: Paging Setup

    System Features Log (cont’d User Setup (cont’d) Enter system/partition master code + [8] + user no. + “#” command listed in column heading. User User User’s Part(s). Security Auth. Access RF Zone Pager Name (system master only) Code Level Group Number on/off [#] [3] + part(s) + [#]...

  • Page 58: List Of Output Devices

    System Features Log (cont’d Schedules*: master code + [#] + [6] [4] Event Device No. Group No. Partition Start Stop Repeat Random Time/ Time/ (see list below) for “01” events: for “02” events: for “04-06” events: (1-4) (yes/no) enter 1-8 enter 1, 2, or 3 (see device list below) Events:...

  • Page 59: Owner's Insurance Premium Credit Request

    OWNER’S INSURANCE PREMIUM CREDIT REQUEST This form should be completed and forwarded to your homeowner’s insurance carrier for possible premium credit. A. GENERAL INFORMATION: Insured’s Name and Address: Insurance Company: Policy No.: VISTA-21iP / VISTA-21iPSIA ________________________________________________ Other (circle the appropriate model number) Type of Alarm: Burglary Fire...
  • Page 60 OWNER’S INSURANCE PREMIUM CREDIT REQUEST (cont.) E. SMOKE DETECTOR LOCATIONS Furnace Room Kitchen Bedrooms Attic Basement Living Room Dining Room Hall F. BURGLARY DETECTING DEVICE LOCATIONS: Front Door Basement Door Rear Door All Exterior Doors Floor Windows All windows nterior locations All Accessible Openings, Including Skylights, Air Conditioners and Vents G.
  • Page 61 – – – – Not Notes es – – – – – 61 –...
  • Page 62 – – – – Notes Notes Notes – – – – Notes – 62 –...

  • Page 63: Limitations Of This System

    LIMITATIONS OF THIS SYSTEM WARNING! THE LIMITATIONS OF THIS ALARM SYSTEM While this system is an advanced design security system, it does not offer guaranteed protection against burglary or other emergency. Any alarm system, whether commercial or residential, is subject to compromise or failure to warn for a variety of reasons.

  • Page 64: One Year Limited Warranty

    ONE YEAR LIMITED WARRANTY Honeywell International Inc., acting through its Security & Custom Electronics business ("Seller"), 165 Eileen Way, Syosset, New York 11791, warrants its security equipment (the "product") to be free from defects in materials and workmanship for one year from date of original purchase, under normal use and service. Seller's obligation is limited to repairing or replacing, at its option, free of charge for parts, labor, or transportation, any product proven to be defective in materials or workmanship under normal use and service.

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