Video mode ..................3-28 Computer Handling ................3-28 Heat dispersal ..................3-29 Utilities & Advanced Usage Chapter 4 Utilities and Applications ..............4-1 Special features ..................4-6 Using the TOSHIBA Sleep Utility ............4-8 Using the TOSHIBA Face Recognition ..........4-11 User's Manual...
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PORTÉGÉ Z930/Satellite Z930 Series TOSHIBA Password Utility ..............4-14 HW Setup ....................4-17 TOSHIBA PC Health Monitor .............. 4-22 System Recovery ................4-24 Power and Power-Up Modes Chapter 5 Power conditions ................... 5-1 Monitoring of power condition ............. 5-2 Battery ....................5-3 Power-up modes ..................
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Intel Corporation. Windows, Microsoft and Windows logo are registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s External RGB monitor port, Universal Serial Bus (USB...
EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA. The consequences of the use of this product in non-approved working environments may be: Interference with other devices or machines in the near surrounding area.
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Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causng Equipment Regulations.
The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.
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ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer...
PORTÉGÉ Z930/Satellite Z930 Series Preface Congratulations on your purchase of this computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
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PORTÉGÉ Z930/Satellite Z930 Series Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment.
PORTÉGÉ Z930/Satellite Z930 Series General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer.
PORTÉGÉ Z930/Satellite Z930 Series Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture and lighting that can help reduce physical stress.
Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
PORTÉGÉ Z930/Satellite Z930 Series TOSHIBA Web Camera Application TOSHIBA Face Recognition TOSHIBA Fingerprint Utility TOSHIBA Service Station TOSHIBA PC Health Monitor TOSHIBA Sleep Utility User's Manual (this manual) You may not have all the software listed above depending on the model you purchased.
DC power and reduces the voltage supplied to this computer. Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
PORTÉGÉ Z930/Satellite Z930 Series Connect the power cord to the AC adaptor. Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model.
PORTÉGÉ Z930/Satellite Z930 Series Figure 1-4 Opening the display panel 1. Display panel Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer. Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cause damage.
PORTÉGÉ Z930/Satellite Z930 Series Press and hold the computer's power button for two or three seconds. Figure 1-5 Turning on the power 1. Power button Starting up for the first time The Windows 7 Startup Screen will be the first screen displayed when you turn on the power.
PORTÉGÉ Z930/Satellite Z930 Series Do not turn the computer or peripheral devices back on immediately - wait a short period to avoid any potential damage. Sleep Mode If you have to interrupt your work, you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode.
PORTÉGÉ Z930/Satellite Z930 Series Restores the previous working environment more rapidly than does the Hibernation Mode feature. Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature.
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PORTÉGÉ Z930/Satellite Z930 Series Save your data. While entering Hibernation Mode, the computer saves the contents of memory to the Solid State Drive. However, for safety sake, it is best to save your data manually. Data will be lost if you disconnect the AC adaptor before the save is completed.
PORTÉGÉ Z930/Satellite Z930 Series Data save in Hibernation Mode When you turn off the power in Hibernation Mode, the computer will take a moment to save the current data in memory to the Solid State Drive. During this time, the SSD indicator will glow. After you turn off the computer, and the content of memory has been saved to the Solid State Drive, turn off the power to any peripheral devices.
PORTÉGÉ Z930/Satellite Z930 Series Chapter 2 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section in Appendix C.
PORTÉGÉ Z930/Satellite Z930 Series Battery indicator The Battery indicator shows the condition of the battery's charge - green indicates the battery is fully charged, orange indicates the battery is charging, and flashing orange indicates a low battery condition. Please refer to Chapter 5, Power and Power-Up for more information on this feature.
PORTÉGÉ Z930/Satellite Z930 Series Keep foreign metal objects, such as screws, staples and paper clips, out of the Memory media slot. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Right side The following figure shows the computer’s right side.
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PORTÉGÉ Z930/Satellite Z930 Series Figure 2-4 The back of the computer 1. LAN jack 5. HDMI out port 2. Cooling vents 6. DC IN 19V jack 3. Universal Serial Bus (USB 2.0) port 7. External RGB monitor port 4. Universal Serial Bus (USB 2.0) port Product appearance depends on the model you purchased.
PORTÉGÉ Z930/Satellite Z930 Series DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries. Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase - using the wrong AC adaptor can cause damage to the computer.
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14. Fingerprint Sensor* 4. LCD Sensor switch (not shown) 15. Touch Pad control buttons 5. Display hinge 16. DC IN indicator 6. TOSHIBA Presentation button 17. Power indicator 7. TOSHIBA eco button 18. Battery indicator 8. Power button 19. SSD indicator 9.
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You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph.
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Mobility Center. This function is supported with some models. TOSHIBA eco button Press this button to launch the TOSHIBA eco Utility. TOSHIBA eco Utility can be used only in ® Windows Power button Press this button to turn the computer's power on and off.
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PORTÉGÉ Z930/Satellite Z930 Series Fingerprint Sensor This sensor enables you to enroll and recognize a fingerprint. For detailed information on Fingerprint Sensor, refer to chapter 3, Using the Fingerprint Sensor. Some models are equipped with a Fingerprint Sensor. Touch Pad control The control buttons located below the Touch Pad buttons allow you to select menu items or manipulate text...
Footnotes section in Appendix C. The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Diagnostic Tool.
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The size of the Solid State Drive varies depending on the model. To check which type of SSD is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Diagnostic Tool.
PORTÉGÉ Z930/Satellite Z930 Series Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off. The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at a time.
PORTÉGÉ Z930/Satellite Z930 Series If you want to enable this feature, under the conditions mentioned above, select the Display Power Saving Technology check box. Intel Rapid Start Technology Some computers in this series support Intel ® Rapid Start Technology which enables the computer to change to Hibernation Mode from Sleep Mode after a specified period of time.
PORTÉGÉ Z930/Satellite Z930 Series Chapter 3 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go.
PORTÉGÉ Z930/Satellite Z930 Series Drag and drop: Tap to select the item(s) you want to move, leave your finger on the Touch Pad after the second tap and then move the item(s) to their new destination. The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer.
PORTÉGÉ Z930/Satellite Z930 Series F1 through F12 are called function keys because they execute programmed functions when pressed and, when used in combination with the FN key, those keys marked with icons also execute specific functions on the computer. Soft keys: FN key combinations The FN (function) is used in combination with other keys to form soft keys.
For more information, please refer to the TOSHIBA Flash Cards Help file. To access this help, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Flash Cards. In the Settings for Flash Cards window, click the Help button.
FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and then press an "F Number" key. To start the TOSHIBA Accessibility utility, click Start -> All Programs ->...
PORTÉGÉ Z930/Satellite Z930 Series Keypad overlay Your computer's keyboard may not have a separate numeric keypad but includes a numeric keypad overlay which functions like one - this is located in the center of the keyboard with the relevant keys having grey letters at their front edge.
PORTÉGÉ Z930/Satellite Z930 Series Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation, but you are able to generate these characters using their specific ASCII codes. Hold down ALT with the overlay on or ALT + FN with overlay off. Using the overlay keys, type the ASCII code of the character you require.
PORTÉGÉ Z930/Satellite Z930 Series Figure 3-3 Swipe the finger 1. Sensor Avoid swiping with your finger stiff or pressed too hard onto the sensor, and take care to ensure that the center of the fingerprint is touching the sensor before swiping. Either of these conditions may cause fingerprint reading to fail.
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Please also refer to the fingerprint utility Help file for more information. You can start it using the following method: Click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Fingerprint Utility. The main screen is displayed. Click ? in the lower left corner of the screen.
TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error-free, or that it will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software.
Delete the fingerprint data for the currently logged in user Click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Fingerprint Utility, or double click the utility icon in the Taskbar. Swipe your finger across the fingerprint sensor.
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Authentication screen is displayed. This will switch the password input screen across to the keyboard-based one. You must ensure that you use the TOSHIBA Password Utility to register a User Password before using the Fingerprint Pre-Boot Authentication and its extended function to allow fingerprints to be used to access the computer when it is turned on.
How to Enable Fingerprint Pre-Boot Authentication and Single Sign-On feature It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint Utility prior to enabling and configuring the Pre-Boot Authentication and Single Sign-On feature. You should check that your fingerprint is enrolled before configuring the settings.
PORTÉGÉ Z930/Satellite Z930 Series Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields. Interference from a microwave oven or other source can disrupt Wi-Fi or Bluetooth operation. Turn all wireless functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device.
TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications...
Authentication prevents access to critical data and makes it impossible to falsify the origin of a message. Encryption prevents eavesdropping and maintains link privacy. Bluetooth Stack for Windows by TOSHIBA Please note that this software is specifically designed for the following operating systems:...
PORTÉGÉ Z930/Satellite Z930 Series This Bluetooth Stack is based on the Bluetooth specification, depending on the model you purchased. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers.
PORTÉGÉ Z930/Satellite Z930 Series If you are using Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T), be sure to connect with a CAT5e cable or higher. You cannot use a CAT3 or CAT5 cable. If you are using Fast Ethernet LAN (100 megabits per second, 100BASE- TX), be sure to connect with a CAT5 cable or higher.
External monitor HDMI device Other Security lock Optional TOSHIBA accessories Memory media The computer is equipped with a Memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants.
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PORTÉGÉ Z930/Satellite Z930 Series Memory media This section provides the important safety precautions in order to handle your memory media. Points to note about the memory media card SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music.
PORTÉGÉ Z930/Satellite Z930 Series Should you need to format all areas of the memory card, including the protected area, you will need to obtain an appropriate application that applies the copy protection system. Media care Observe the following precautions when handling the card. Do not twist or bend cards.
PORTÉGÉ Z930/Satellite Z930 Series Press the memory media gently to ensure a firm connection is made. Figure 3-6 Inserting a memory media 1. Memory media slot 2. Memory media Make sure memory media is oriented properly before you insert it. If you insert the media in wrong direction, you may not be able to remove it.
PORTÉGÉ Z930/Satellite Z930 Series Connecting the monitor cable Connect the monitor cable to the External RGB monitor port. Figure 3-7 Connecting the monitor cable to the External RGB monitor port 1. External RGB monitor port 2. Monitor cable There are no fastening screws for an external monitor cable on this computer's External RGB monitor port.
PORTÉGÉ Z930/Satellite Z930 Series Connecting the HDMI out port Plug one end of the HDMI cable into the HDMI in port of the HDMI display device. Plug the other end of the HDMI cable into the HDMI out port on your computer.
PORTÉGÉ Z930/Satellite Z930 Series Be sure to use the FN + F5 HotKey to select the display device before starting to play video. Do not change the display device while playing video. Do not change the display device under the following conditions. While data is being read or written.
For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: Universal AC Adaptor If you frequently use your computer at more than...
PORTÉGÉ Z930/Satellite Z930 Series On the Levels tab move the Microphone slider to increase or decrease the microphone volume level. If you feel the microphone volume level is inadequate, move the Microphone Boost slider to a higher level. Audio Enhancements In order to apply the sound effects for your current speaker, follow the steps below.
PORTÉGÉ Z930/Satellite Z930 Series When audio power management is disabled, the button is black and concave. Speaker Configuration Click the Auto Test button to confirm the internal speakers or the headphone sound is coming from the right direction. Default Format You can change the sample rate and bit depth of sound.
PORTÉGÉ Z930/Satellite Z930 Series Moving the computer While the computer is designed for flexible day-to-day usage you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has ended before moving the computer.
To access the utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Peak Shift Control. For more information, please refer to the help file. TOSHIBA PC...
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The TOSHIBA Password utility allows you to set Utility a password in order to restrict access to the computer. TOSHIBA Flash Cards The TOSHIBA Flash Cards provide a quick way to modify selected system functions. HW Setup This utility allows you to customize your hardware settings according to the way you work with the computer and the peripherals you use.
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Bluetooth functions cannot be used in models that do not have a Bluetooth module installed. TOSHIBA Assist TOSHIBA Assist is a graphical user interface that provides access to specific tools, utilities and applications that make the use and configuration of the computer easier.
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PORTÉGÉ Z930/Satellite Z930 Series TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that improve the ease and control of communication devices and network connections, help in the identification of communication problems and allow the creation of profiles if you need to switch between different locations and communication networks.
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To access this utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> ReelTime. TOSHIBA Sleep Utility This utility is able to either enable or disable the following functions: Sleep and Charge: By connecting to the...
You may not have all the software listed above depending on the model you purchased. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.
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PORTÉGÉ Z930/Satellite Z930 Series Hot keys Hot keys are specific key combinations that let you quickly change the system configuration directly from the keyboard without running a system program. Display automatic This feature automatically cuts off power to the computer's display panel when there is no power off keyboard input for a specified time, with power being restored the next time a key is pressed.
USB port, clicking the mouse button or pressing the keyboard will wakeup the computer. TOSHIBA PC Health The TOSHIBA PC Health Monitor application Monitor proactively monitors a number of system functions such as power consumption, battery health and system cooling, informing you of significant system conditions.
PORTÉGÉ Z930/Satellite Z930 Series Sleep and Charge Your computer can supply USB bus power (DC5V) to the USB port even when the power of the computer is turned OFF. "Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state. This function can be used for ports that support the Sleep and Charge function (hereinafter called "compatible ports").
USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag. Starting the TOSHIBA Sleep Utility To start the utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Sleep Utility. Enabling Sleep and Charge This utility can be used to enable and disable the Sleep and Charge function.
TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.
To register the data needed when you log in, follow the steps as described below: To launch this utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Face Recognition. The Registration screen is displayed for a logged-in user whose face has not been registered.
Delete image data, account information, and personal record data created during registration. To delete the Face Recognition Data, follow the steps as described below: To launch this utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Face Recognition. The Management screen is displayed.
User Password To start the utility, point to or click the following items: Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist -> SECURE -> User password User authentication may be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords, etc.
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If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held...
If you set a Supervisor Password, some functions might be restricted when a user logs on with the User Password. To set a Supervisor Password: Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist -> SECURE -> Supervisor password This utility lets you do the following: Register or delete the Supervisor Password.
Make sure to restart your computer immediately to apply these changes. Accessing HW Setup To run the HW Setup program, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> HWSetup. HW Setup window...
PORTÉGÉ Z930/Satellite Z930 Series Display This tab lets you customize your computer’s display settings for either the internal display or an external monitor. Power On Display This option allows you to select the display to be used when the computer is started.
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To change the boot drive, follow the steps below. Hold down F12 and boot the computer. when the TOSHIBA Leading Innovation >>> screen appears, release the F12 key. Use the up and down cursor keys to select the boot device you want and press ENTER.
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PORTÉGÉ Z930/Satellite Z930 Series Panel Open - Power On This feature allows you to change the Panel Open - Power On setting. Enabled Enables the Panel Open - Power On function. When you open the display panel while your computer is turned off, the system will boot up automatically.
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PORTÉGÉ Z930/Satellite Z930 Series Enabled Enables Wake-up on LAN from sleep mode. Disabled Disables Wake-up on LAN from sleep mode. (Default) Built-in LAN This feature enables or disables the Built-in LAN. Enabled Enables Built-in LAN functions. (Default) Disabled Disables Built-in LAN functions. Legacy USB Support Use this option to enable or disable USB Legacy Emulation.
If you disable a device or function, you must re-enable it before you can use it again. TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption, battery health and the system cooling, informing you of significant system conditions. This...
Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel. Doing so will automatically delete all collected information from the SSD.
PORTÉGÉ Z930/Satellite Z930 Series If a TOSHIBA PC Health Monitor message is displayed. A message will be displayed if any changes which may interfere with the operation of the program are detected. Follow the instructions displayed on screen in the message.
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PORTÉGÉ Z930/Satellite Z930 Series Be sure to connect the AC adaptor when you create Recovery Media. Be sure to close all other software programs except the Recovery Media Creator. Do not run software such as screen savers which can put a heavy load on the CPU.
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When drivers/utilities are installed, you can setup the respective drivers/ utilities from the following place. To open the setup files, Click Start -> All Programs -> TOSHIBA -> Support & Recovery -> Applications and Drivers. If you have previously chosen to remove the recovery partition and are trying to create "Recovery Media", you will see the following message: "The...
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PORTÉGÉ Z930/Satellite Z930 Series Restoring the pre-installed software from the Recovery Solid State Drive A portion of the total Solid State Drive space is configured as a hidden recovery partition. This partition stores files which can be used to restore pre-installed software in the event of a problem.
PORTÉGÉ Z930/Satellite Z930 Series Chapter 5 Power and Power-Up Modes The computer's power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging batteries, tips for saving battery power, and information on the different power-up modes.
PORTÉGÉ Z930/Satellite Z930 Series Power on Power off (no operation) AC adaptor Remaining • Operates battery capacity • LED: connected is above low Battery off battery trigger DC IN off point Remaining • Operates battery capacity • LED: is below low Battery battery trigger point...
Indicates a problem with the power supply. You should initially try plugging the AC adaptor into another power outlet - if it still does not operate properly, you should contact TOSHIBA Support. No light Under any other conditions, the indicator does not light.
The computer's RTC battery is a Ni-MH battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of the battery as required by local ordinances or regulations.
PORTÉGÉ Z930/Satellite Z930 Series Battery charging notice The battery may not begin charging immediately under the following conditions: The battery is extremely hot or cold (if the battery is extremely hot, it might not charge at all). To ensure the battery charges to its full capacity, you should charge it at room temperature of between 5°C to 35°C (41°F to 95°F).
PORTÉGÉ Z930/Satellite Z930 Series Maximizing battery operating time A battery's usefulness depends on how long it can supply power on a single charge, while how long the charge lasts in a battery depends on: Processor speed Screen brightness System Sleep Mode System Hibernation Mode Display power off period Solid State Drive power off period...
PORTÉGÉ Z930/Satellite Z930 Series 4. Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power. The DC IN indicator should glow green, and the Battery indicator should glow orange to indicate that the battery pack is being charged, however, in the event that DC IN indicator does not glow this indicates that power is not being supplied - check the connections for the AC adaptor and the power...
PORTÉGÉ Z930/Satellite Z930 Series System automatic Sleep/Hibernation This feature automatically turns off the system in Sleep or Hibernation Mode if the computer is not used for a set duration. Refer to Special features, in Chapter 4 for an explanation of how to set the duration. User's Manual...
In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.
Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.
Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.
If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator.
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If the AC adaptor still does not power the computer, you should contact TOSHIBA Support. Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator.
(remapping involves changing or reassigning the function of each key). If you are still unable to use the keyboard, you should contact TOSHIBA Support. Internal display panel Apparent computer's display panel problems may be related to the computer's setup and configuration - please refer to the HW Setup section in Chapter 4, Utilities &...
- if so remove it and try to start the Drive computer again. If this has no effect, check the Boot Priority setting within the TOSHIBA HW Setup utility - please refer to the section in Chapter Boot Setting 4, Utilities &...
If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section in this chapter, and the documentation supplied with your mouse.
Within the Mouse Properties window, click the Pointer Options tab. Set the pointer speed as required and click If you are still unable to resolve the problem, contact TOSHIBA Support. The reaction of Adjust the touch Sensitivity. Touch pad is either To access it, click Start ->...
If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device.
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Sleep and Charge function may be disabled. Sleep and Charge Select the "Enable Sleep and Charge" check box function. in the TOSHIBA Sleep utility to enable this function. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons.
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Basics for further information. Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Please also refer to Chapter 3, Operating Basics, and to the documentation supplied with your monitor for further information.
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Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub.
If you are still unable to resolve the problem, contact TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. User's Manual 6-14...
Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first. Before contacting TOSHIBA, try the following: Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices.
PORTÉGÉ Z930/Satellite Z930 Series Appendix A Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Size 316 (w) x 227 (d) x 14.9/15.9 (h) millimeters (not including parts that extend beyond the main body). Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5°C (41°F) to 35°C...
PORTÉGÉ Z930/Satellite Z930 Series External RGB monitor port pin assignment Signal Name Description Red Video Signal Green Video Signal Blue Video Signal Reserved Reserved Ground Ground Ground Ground Power Supply Ground Reserved Reserved Data Signal HSYNC Horizontal Sync Signal VSYNC Vertical Sync Signal Data Clock Signal I/O (I): Input to computer...
PORTÉGÉ Z930/Satellite Z930 Series Appendix B AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm...
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PORTÉGÉ Z930/Satellite Z930 Series 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe and China. United Kingdom UL approved BS approved...
PORTÉGÉ Z930/Satellite Z930 Series Appendix C Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that...
PORTÉGÉ Z930/Satellite Z930 Series conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to Chapter 6, for more information. Troubleshooting 64-Bit Computing 64-bit processors are designed to take advantage of 32 and 64 bit computing.
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PORTÉGÉ Z930/Satellite Z930 Series achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power. After going through many charge and discharge cycles, the battery will lose its ability to perform at maximum capacity and will need to be replaced.
PORTÉGÉ Z930/Satellite Z930 Series Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. User's Manual...
PORTÉGÉ Z930/Satellite Z930 Series Appendix D Information for Wireless Devices Wireless LAN Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n or b/g/ n), as defined and approved by the Institute of Electrical and Electronics Engineers.
If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support.global.toshiba.com, if you have any questions about using Wireless LAN or Bluetooth Card from TOSHIBA. In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm Your Bluetooth product is not compatible with devices using Bluetooth Version 1.0B specifications...
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PORTÉGÉ Z930/Satellite Z930 Series Europe Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe France: Outdoor use Military Radiolocation limited to 10mW use.Refarming of the 2.4GHz band e.i.r.p. within the has been ongoing in recent years to band allow current relaxed regulation Full 2454-2483.5MHz implementation planned 2012.
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PORTÉGÉ Z930/Satellite Z930 Series Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas, and on board aircraft. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight.
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PORTÉGÉ Z930/Satellite Z930 Series check the current channel of operation. If operation is occurring outside of the allowable frequencies for outdoor use, as listed above, the user must contact the applicable national spectrum regulator to request a license for outdoor operation. Canada - Industry Canada (IC) This device complies with RSS 210 of Industry Canada.
If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.
PORTÉGÉ Z930/Satellite Z930 Series OF : This equipment uses OFDM modulation. 4 : The interference range of this equipment is less than 40m. : This equipment uses a frequency bandwidth from 2,400MHz to 2,483.5MHz. It is possible to avoid the band of mobile object identification systems.
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PORTÉGÉ Z930/Satellite Z930 Series Atheros AR938x Wireless Network Adapter a/b/g/n (a/b/g) Wireless The Name of the radio equipment: AR5BHB116 DSP Research, Inc. Approval Number: D101136003 ® ® Intel Centrino Advanced-N 6235 a/b/g/n (a/b/g) Wireless LAN and Bluetooth The Name of the radio equipment: 6235ANHMW DSP Research, Inc.
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Equipment checklist 1-1 External monitor Battery indicator problems 6-13 Bluetooth Bluetooth Stack for External RGB monitor 2-5 Windows by Toshiba 4-3 problems 6-14 Boot Priority 4-18 Fingerprint Sensor using 3-7 FN + 1 (Reduce) 3-5 Cleaning the computer 3-28 FN + 2 (Enlarge) 3-5...
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6-4 problems 6-12 Internal display panel 6-6 Keyboard 6-6 LAN 6-13, 6-14 Memory Media Card 6-7 Overheating power TOSHIBA Assist 4-3 down 6-4 Pointing device 6-8 TOSHIBA ConfigFree 4-4 Power 6-4 Real Time Clock 6-6 TOSHIBA HDD/SSD Alert Sound system 6-12...
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PORTÉGÉ Z930/Satellite Z930 Series Video mode 3-28 Video RAM 2-11 Web Camera 2-7 Wireless communication indicator 2-9 Wireless LAN problems 6-14 User's Manual Index-4...
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PORTÉGÉ Z930/Satellite Z930 Series Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ANSI: American National Standards Institute AMT: Intel Active Management Technology ASCII: American Standard Code for Information Interchange BIOS: basic input/output system bps: bits per second CD: compact disc...
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PORTÉGÉ Z930/Satellite Z930 Series LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte MMC: multi media card OCR: optical character recognition (reader) PC: personal computer PCI: peripheral component interconnect RAM: random access memory RGB: red, green, and blue ROM: read only memory RTC: real time clock S/P DIF: Sony/Philips Digital Interface Format...