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Toshiba Satellite A300 Series User Manual
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Toshiba Satellite A300 Series User Manual

Portable personal computer
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TOSHIBA
Satellite A300/
Satellite Pro A300/
Satellite A300D/
Satellite Pro A300D series
User's Manual

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Summary of Contents for Toshiba Satellite A300 Series

  • Page 1 TOSHIBA Satellite A300/ Satellite Pro A300/ Satellite A300D/ Satellite Pro A300D series User’s Manual...
  • Page 2 © 2008 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior writ- ten permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.

  • Page 3: Safety Instructions

    Bluetooth™ is a registered trademark owned by its proprietor and used by TOSHIBA under license. DVD MovieFactory is a trademark of Ulead Systems Inc. Labelflash™ is a trademark of YAMAHA CORPORATION. Manufactured under license from Dolby Laboratories. “Dolby” and the dou- ble-D symbol are trademarks of Dolby Laboratories.

  • Page 4: When Using Your Computer

    When using your computer Do not operate your portable computer for an extended period of time with the base resting directly on your body. With extended operation, heat can potentially build up in the base. Allowing sustained contact with the skin could cause discomfort or, eventually, a burn ■...

  • Page 5: Fcc Information

    Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s external monitor port, USB port, and...
  • Page 6 Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causng Equipment Regulations.
  • Page 7 Network compatibility statement This product is designed to work with, and is compatible with the following networks. It has been tested to and found to conform with the additional requirements conditional in EG 201 121. Germany ATAAB AN005,AN006,AN007,AN009,AN010 and DE03,04,05,08,09,12,14,17 Greece ATAAB AN005,AN006 and GR01,02,03,04 Portugal...

  • Page 8: Telephone Company Procedures

    FCC. In the event repairs are ever needed on your modem, they should be performed by TOSHIBA Corporation or an authorized representative of TOSHIBA Corporation.

  • Page 9: Fax Branding

    Disconnection If you should ever decide to permanently disconnect your modem from its present line, please call the telephone company and let them know of this change. Fax branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of...
  • Page 10 The user manual of analog equipment must contain the equipment’s Ringer Equivalence Number (REN) and an explanation notice similar to the following: The Ringer Equivalence Number (REN) of the modem, which can vary. For the REN of your modem, refer to your modem’s label The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface.
  • Page 11 Notes for use of this device in New Zealand ■ The grant of a Telepermit for a device in no way indicates Telecom acceptance of responsibility for the correct operation of that device under all operating conditions. In particular the higher speeds at which this modem is capable of operating depend on a specific network implementation which is only one of many ways of delivering high quality voice telephony to customers.

  • Page 12: General Conditions

    (a) a person calling your modem will hear a short burst of ringing before the modem answers. This confirms that the call has been successfully switched through the network. (b) caller identification information (which occurs between the first and second ring cadences) is not destroyed. ■...
  • Page 13 The charge for a Telepermit assessment is $337.50. An additional charge of $337.50 is payable where an assessment is based on reports against non-Telecom New Zealand Specifications. $112.50 is charged for each var- iation when submitted at the same time as the original. An invoice for $NZ1237.50 will be sent under separate cover.
  • Page 14 ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the Environmental Protection Agency’s (EPA) ® ENERGY STAR Program and has designed this computer to meet the ®...

  • Page 15: Optical Disc Drive Safety Instructions

    Optical disc drive standards TOSHIBA Satellite A300/Satellite Pro A300/Satellite A300D/Satellite Pro A300D series computer is shipped with one of the following drives preinstalled: DVD Super Multi (+-R DL) drive or DVD Super Multi (+-R DL) /w Label Flash drive. The drive has one of the following labels:...
  • Page 16 DVD Super Multi (+-R DL) drive Panasonic UJ-870B/UJ-870F/UJ870AB/UJ870EB Location of the required label COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J. MANUFACTURED Panasonic Communications Co., Ltd. 1-62, 4-Chome Minoshima Hakata-ku Fukuoka, Japan HLDS GSA-T40N/GSA-T40F/GSA-T50N/GSA-T50F Location of the required label COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J.
  • Page 17 PRODUCT IS CERTIFIED BY THE MANUFACTURER TO COMPLY WITH DHHS RULES 21 CFR CHAPTER 1, SUBCHAPTER J, APPLICABLE AT THE DATE OF MANUFACTURE. MANUFACTURED Toshiba Samsung Storage Technology Korea Corporation 416, Maetan-3Dong, Yeongtong-Gu, Suwon City, Gyeonggi-Do, 443-742, Korea User’s Manual...
  • Page 18 International precautions CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest “AUTHORIZED service station.”...

  • Page 19: Important Notice

    Dispose of used batteries according to the manufacturer’s instructions. Use only the battery pack that came with the computer or an optional battery pack. Use of wrong battery could damage your computer. TOSHIBA assumes no liability for any damage in such case. User’s Manual xviii...

  • Page 20: Table Of Contents

    Special features ......... 1-10 TOSHIBA Value Added Package ......1-12 Utilities and applications .
  • Page 21 Keyboard indicators ........2-12 Optical disc drive .
  • Page 22 TOSHIBA Disc Creator ........4-18...
  • Page 23 Emulating keys on an enhanced keyboard ....5-2 Hot keys ..........5-3 FN sticky key.
  • Page 24 Cards/Memory ......... 8-1 Power devices.
  • Page 25 TOSHIBA support ........

  • Page 26: Preface

    Preface Congratulations on your purchase of the TOSHIBA Satellite A300/Satellite Pro A300/Satellite A300D/Satellite Pro A300D series computer. This pow- erful, lightweight notebook computer is designed to provide years of relia- ble, high-performance computing. This manual tells you how to set up and begin using your Satellite A300/Satellite Pro A300/Satellite A300D/Satellite Pro A300D series computer.
  • Page 27 Preface Chapter 5, Keyboard, describes special keyboard functions including the keypad overlay and hot keys. Chapter 6, Power and Power-up Modes, gives details on the computer’s power resources and battery save modes. Chapter 7, HW Setup and Passwords, explains how to configure the computer using the HW Setup program.
  • Page 28 Preface When procedures require an action such as clicking an icon or entering text, the icon’s name or the text you are to type in is represented in the typeface you see to the left. Display Names of windows or icons or text generated by the computer that appear on its display screen are presented in the typeface you see to the left.

  • Page 29: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.

  • Page 30: Instruction Manual For Safety And Comfort

    General Precautions Heat injury ■ Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.

  • Page 31: Chapter 1 Introduction

    Some of the features described in this manual may not function properly if you use an operating system that was not preinstalled by TOSHIBA. Equipment checklist Carefully unpack your computer. Save the box and packaging materials for future use.

  • Page 32: Software

    ■ TOSHIBA User’s Manual ■ TOSHIBA Value Added Package SD Memory Card Format Utility and other SD functions are packaged into TOSHIBA SD Memory Utilities. When uninstalling the SD utilities, click → → Start Control Panel Uninstall a program, and select TOSHIBA SD Memory Utilities.

  • Page 33: Documentation

    Introduction Documentation ■ User Information Guide ■ Instruction Manual for Safety and Comfort ■ End User License Agreement Features This computer incorporates the following features and benefits: Processor Built-in Please visit your region’s website for the configuration details of the model that you have purchased.
  • Page 34 Introduction Video RAM Depending on the model you purchased. ® Mobile Intel GM965 Express Chipset model/ ® Mobile Intel GM45 Express Chipset model/ ® Mobile Intel GL960 Express Chipset model/ ® Mobile Intel GL40 Express Chipset model: Video RAM capacity shares with main memory, and the proportion depends on Dynamic Video Memory Technology.

  • Page 35: Disks

    Introduction Disks Hard disk drive The computer has one or two integrated, 2 1/2" hard disk drive(s) for nonvolatile storage of data (HDD) and software(depending on the model you purchased). It comes in the following sizes. ■ 80 GB ■ 120 GB ■...

  • Page 36: Keyboard

    Introduction Some models are equipped with a full-size DVD DVD Super Multi (+-R Super Multi (+- R DL) drive module that allows DL) drive you to record data to rewritable CD/DVDs as well as run CD/DVDs without using an adaptor. It reads DVD-ROMs at maximum 8 speed and CD- ROMs at maximum 24 speed.

  • Page 37: Pointing Device

    Introduction Pointing device A touchpad and control buttons in the palm rest Built-in enable control of the on-screen pointer. Power The computer is powered by one rechargeable Battery pack lithium-ion battery pack. The internal RTC battery backs up the Real Time RTC battery Clock (RTC) and calendar.

  • Page 38: Slots

    Introduction Infrared receiver This is a sensor window that receives signals window from the remote controller which is provided with your computer. (Provided with some models) Slots Multiple digital media This slot allows you to easily transfer data from slot devices, such as digital cameras and Personal Digital Assistants, that use flash memory (SD/SDHC/MS/MS Pro/MMC/xD memory cards).

  • Page 39: Security

    Windows Vista™ is available. Refer to the preinstalled Software section at the front of this chapter. TOSHIBA Utilities A number of utilities and drivers are preinstalled to make your computer more convenient to use. Refer to the Utilities and applications section in this chapter.

  • Page 40: Special Features

    Introduction Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. To access the Power Options, click Start → Control Panel → System and Maintenance → Power Options.
  • Page 41 Introduction Panel power on/off This feature turns power to the computer off when the display panel is closed and turns it back on when the panel is opened. This can be specified in the Power Options. Low battery When battery power is exhausted to the point automatic that computer operation cannot be continued, the hibernation mode...

  • Page 42: Toshiba Value Added Package

    ■ TOSHIBA utility launcher function ■ When you start or resume your computer, the TOSHIBA Flash Cards may take a moment to become available and may display several times before completely activating. The hot key functions will be available once the TOSHIBA Flash Cards are completely active.

  • Page 43: Utilities And Applications

    Labelflash function. ® MovieFactory TOSHIBA TOSHIBA ConfigFree ConfigFree is a suite of utilities to allow easy control of communication devices and network connections. ConfigFree also allows you to find communication problems and create profiles for easy switching between location and communication networks.
  • Page 44 Introduction TOSHIBA Face TOSHIBA Face Recognition uses a face Recognition verification library to verify the face data of users when they log in to Windows. If the verification is successful, the user will be logged into Windows automatically. The user can thus avoid having to enter a password or the like, which makes the login process easier.

  • Page 45: Options

    This has the same function as the Lock button at the bottom of the right pane in the start menu. ■ TOSHIBA Assist: This can be used to open TOSHIBA Assist if it is already installed in your computer. Options You can add a number of options to make your computer even more powerful and convenient to use.
  • Page 46 1BRS/ PA3533U-1BAS), 6 cell type (PA3534U- 1BRS/ PA3534U-1BAS) and 9 cell type (PA3535U-1BRS/ PA3535U-1BAS) can be purchased from your TOSHIBA dealer. The battery pack is identical to the one that came with your computer. Use it as a spare or replacement.

  • Page 47: Chapter 2 The Grand Tour

    Chapter 2 The Grand Tour This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer. Front with the display closed Figure 2-1 shows the computer’s front with its display panel in the closed position.
  • Page 48 The Grand Tour Front edge logo indicates the computer series Front edge logo you bought. (The availability of this function depends on the model you purchased.) Slide this switch toward the right of the computer Wireless to turn on Wireless communication. Slide it communication toward the left of the computer to turn off the switch...

  • Page 49: Left Side

    The Grand Tour Left side Figure 2-2 shows the computer’s left side. JACK AN VENT XPRESS ARD SLOT IDEO OUT PORT HDMI PORT OUT PORT XTERNAL MONITOR PORT PORT i.LINK (IEEE1394) PORT eSATA/USB COMBO PORT EPENDING ON THE MODEL YOU PURCHASED Figure 2-2 The left side of the computer This 15-pin port allows you to connect an external External monitor...
  • Page 50 The Grand Tour HDMI out port can connect with Type A connector HDMI out port HDMI cable. One HDMI cable can send and receive video, audio and control signals.(Provided with some models) This jack allows you to connect to a LAN. The LAN jack adaptor has built-in support for Ethernet LAN (10 Mbit/s, 10BASE-T), Fast Ethernet LAN (100...

  • Page 51: Right Side

    The Grand Tour Keep foreign objects out of the ExpressCard slot. A pin or similar object can damage the computer’s circuitry. Connects an external device, such as a digital i.LINK (IEEE1394) video camera to this port for high-speed data port transfer.

  • Page 52: Back Side

    The Grand Tour Universal serial bus The two universal serial bus (USB) ports comply (USB 2.0) ports with USB 2.0 standards, which enable data transfer speeds 40 times faster than the USB 1.1 standards. The ports with the icon ( ) have USB Sleep and Charge function and also support USB 1.1.

  • Page 53: Underside

    Chapter 6, Power and Power-up Modes, describes how to access the battery pack. Additional battery packs can be purchased from your TOSHIBA dealer to extend the computer’s battery operating time. Battery release latch Slide this latch to release the battery pack.

  • Page 54: Front With The Display Open

    The Grand Tour Front with the display open Figure 2-6 shows the front of the computer with the display open. To open the display, lift the display up and position the display at a comfortable viewing angle. EB CAMERA UILT IN MICROPHONE LED* EB CAMERA...
  • Page 55 The Grand Tour Fingerprint Just by swiping the finger against the fingerprint sensor, the following functions will be enabled sensor (Provided with some models): ■ Logon to Windows and access a security- enabled homepage through IE (Internet Explorer). ■ Files and folders can be encrypted/decrypted and third party access to them prevented.

  • Page 56: Function Button

    Mute button Press this button to launch an application CD/DVD button program that allows Windows Media Player / TOSHIBA DVD PLAYER. Press this button to begin playing an audio CD, a Play/Pause DVD movie or digital audio files. This button also button acts as a Pause button.

  • Page 57: System Indicators

    The Grand Tour System indicators Figure 2-7 shows the system indicators, which light when various computer operations are in progress. ULTIPLE DIGITAL MEDIA CARD HDD/ODD/eSATA** DC IN** OWER AIN BATTERY APPEARANCE DEPENDS ON THE MODEL YOU PURCHASED Figure 2-7 System indicators The DC IN indicator glows white/green when DC DC IN power is supplied from the AC power adaptor.

  • Page 58: Keyboard Indicators

    The Grand Tour Keyboard indicators The figures below show the positions of the keypad overlay indicators and the CAPS LOCK indicator. When the CAPS LOCK indicator glows the keyboard is in all-caps mode. CAPS LOCK INDICATOR Figure 2-8 CAPS LOCK indicator CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format.

  • Page 59: Optical Disc Drive

    Writable discs This section describes the types of writable CD/DVD discs. Check the specifications for your drive to for the type of discs it can write. Use TOSHIBA Disc Creator to write compact discs. Refer to Chapter 4, Operating Basics ■...

  • Page 60: Dvd Super Multi (+-R Dl) Drive

    The Grand Tour DVD Super Multi (+-R DL) drive The full-size DVD Super Multi drive (+-R DL) module allows you to record data to rewritable CDs as well as run either 12 cm (4.72") or 8 cm (3.15") CD/DVDs without using an adaptor. The read speed is slower at the center of a disc and faster at the outer edge.
  • Page 61 The Grand Tour Full size remote controller AUSE OWER ECORD EWIND ORWARD EPLAY ORE INFORMATION RROWS TART OLUME OLUME HANNEL UIDE ECORDED VD MENU UMBERS NTER LEAR Figure 2-10 Full size remote controller User’s Manual 2-15...
  • Page 62 The Grand Tour Power Starts or terminate the operating system. This button functions like the power button of your computer. By default, the Sleep mode is equivalent to the power off state of your → computer. To change the setting, click Start →...
  • Page 63 The Grand Tour More information The button provides more detail information. Arrows Moves the cursor to navigate within Media Center windows. Selects the desired action or window option. It acts like the ENTER Key. Volume + Increases the volume while viewing DVDs or replaying CDs.

  • Page 64: Slim Size Remote Controller

    EPLAY Figure 2-11 Slim size remote controller CD/DVD button Press this button to launch an application program that allows Windows Media Player / TOSHIBA DVD PLAYER. Decreases the computer’s display panel Brightness down brightness in individual steps. User’s Manual 2-18...
  • Page 65 The Grand Tour Increases the computer’s display panel Brightness up brightness in individual steps. Power Starts or terminate the operating system. This button functions like the power button of your computer. By default, the Sleep mode is equivalent to the power off state of your →...

  • Page 66: Using The Remote Controller

    The Grand Tour Start Opens Media Center to the main window. Rewind Moves the media (video, DVD, music, and so on) backwards. Play/Pause Plays the selected media. This button also acts as a pause button. Fast forward Moves the media (video, DVD, music, and so on) forwards.
  • Page 67 The Grand Tour DEGREES DEGREES VERTICALLY NFRARED RECEIVER DEGREES WINDOW EMOTE CONTROLLER HE APPEARANCE OF THE PROVIDED REMOTE CONTROLLER MAY VARY FROM MODEL TO MODEL AND IT IS NOT PROVIDED WITH SOME MODELS Figure 2-12 Operational range of the remote controller Even if within the effective scope as described above, the remote controller may malfunction or not work correctly in the following cases.

  • Page 68: Installing/Removing Batteries

    The Grand Tour Installing/Removing batteries Be sure to install the provided AA type or CR2016 type batteries before using the remote controller. The procedures for installing and removing the batteries vary depending on the type of the remote controller. Check the type and then install or remove the batteries as instructed.

  • Page 69: Installing The Batteries

    The Grand Tour Installing the batteries Full size remote controller 1. Open the battery cover on the back side of the remote controller. Slide the cover in the direction of the arrow to remove the cover. ATTERY OVER Figure 2-13 Opening the battery cover 2.
  • Page 70 The Grand Tour Slim size remote controller 1. Open the battery cover on the back side of the remote controller. ATTERY OVER Figure 2-16 Opening the battery cover 2. Be sure to place the batteries with correct polarities. Press the battery down to the stopper then push it forward to fit into the battery case.

  • Page 71: Replacing The Batteries

    The Grand Tour Replacing the batteries When the batteries in the remote controller reach the end of their life, the remote controller may not operate correctly or work only within a short distance from your computer. In this instance, you should purchase new batteries and replace the discharged ones.

  • Page 72: Placing Slim Size Remote Controller

    The Grand Tour Placing slim size remote controller Inserting a slim size remote controller To insert the slim size remote controller, follow the steps below. 1. Make sure the ExpressCard slot is empty. 2. Set the front side upward and insert the slim size remote controller. LIM SIZE REMOTE CONTROLLER Figure 2-21 Inserting the slim size remote controller 3.

  • Page 73: Ac Adaptor

    Figure 2-22 The AC adaptor (2-pin plug) Figure 2-23 The AC adaptor (3-pin plug) ■ Use of the wrong adaptor could damage your computer. TOSHIBA assumes no liability for any damage in such case. The output rating for the computer is 19 volts DC.

  • Page 74: Chapter 3 Getting Started

    Chapter 3 Getting Started This chapter provides basic information to start using your computer. It covers the following topics: Be sure also to read Instruction Manual for Safety and Comfort. This guide, which is included with the computer, explains product liability. ■...

  • Page 75: Connecting The Ac Adaptor

    Chapter 6, Power and Power-up Modes. Use of the wrong adaptor could damage your computer. TOSHIBA assumes no liability for any damage in such case. The output rating for the computer is 19 volts DC.

  • Page 76: Opening The Display

    Getting Started Opening the display The display panel can be rotated in a wide range of angles for optimal viewing. To open the display, lift the panel up and adjust it to the best viewing angle. While you open the display, hold the base of the computer to avoid raising Figure 3-3 Opening the display panel Turning on the power This section describes how to turn on the power...

  • Page 77: Starting Up For The First Time

    Getting Started Starting up for the first time When you first turn on the power, the computer’s initial screen is the ® Microsoft Windows Vista™ Startup Screen Logo. Follow the on-screen directions. Turning off the power The power can be turned off in one of three modes:shut down (Boot) , hibernation mode or sleep mode.
  • Page 78 Getting Started Benefits of hibernation mode The hibernation feature provides the following benefits: ■ Saves data to the hard disk when the computer automatically shuts down because of a low battery. For the computer to shut down in hibernation mode, the hibernation feature must be enabled in the Hibernate tab in Power Options.

  • Page 79: Sleep Mode

    Getting Started Data save in hibernation mode When you turn off the power in hibernation mode, the computer takes a moment to save current memory data to the hard disk. During this time, the HDD/ODD/eSATA indicator will light. After you turn off the computer and memory is saved to the hard disk, turn off the power to any peripheral devices.

  • Page 80: Restarting The Computer

    Getting Started Executing sleep mode You can also enable sleep mode by pressing FN + F3. See Chapter 5, Keyboard for details. You can enter sleep mode in one of three ways: 1. Click Windows Start button, point to , and then click Sleep. 2.

  • Page 81: System Recovery Options

    Getting Started System recovery options About 1.5 GB hidden partition is allocated on the hard disk drive for the system recovery options. This partition stores files which can be used to repair the system in the event of a problem. System recovery options The system recovery options feature is installed on the hard disk when shipped from the factory.

  • Page 82: Restoring The Preinstalled Software From The Recovery Hdd

    1. Load the Recovery Media in the optional optical disc drive and turn off the computer's power. 2. Hold down the F12 key and turn on the power. When TOSHIBA Leading Innovation>>> appears, release the F12 key. User’s Manual...
  • Page 83 Press the F9 key to set to default settings, and select Yes. c. Press the F10 key to save the changes, and select Yes. d. When the TOSHIBA Leading Innovation>>> prompt appears, press the F12 key to display the Boot menu. Go to the (3.)step.

  • Page 84: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter gives information on basic operations including using the touchpad, the fingerprint sensor, optical disc drives, Audio/Video controls, the web camera, the microphone, the internal modem, the FM tuner, wireless communication and LAN. It also provides tips on caring for your computer, diskettes and CD/DVD.

  • Page 85: Using The Fingerprint Sensor

    Operating Basics Fingerprint sensor OUCHPAD CONTROL BUTTONS OUCHPAD Figure 4-1 Touchpad, touchpad control buttons and fingerpring sensor Using the fingerprint sensor This product has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints. By enrolling the ID and password to the fingerprint authentication device, it is no longer necessary to input the password from the keyboard.

  • Page 86: How To Swipe The Finger

    Operating Basics How to swipe the finger Using the following steps when swiping fingers for fingerprint registration or authentication will help to minimize authentication failures: 1. Align the first joint of the finger to the center of the sensor. Lightly touch the sensor and swipe finger levelly towards you.
  • Page 87 Operating Basics ■ Do not paste stickers or write on the sensor. ■ Do not touch the sensor with a finger or any object with built-up static electricity. Observe the following before you place your finger on the sensor whether for fingerprint enrollment/registration or recognition.

  • Page 88: Fingerprint Sensor Limitations

    Toshiba does not guarantee that the fingerprint sensor will recognize the enrolled user or accurately screen out unauthorized users at all times.Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.

  • Page 89: How To Delete The Fingerprint Data

    Operating Basics 1. Click Start, point to All Programs, point to TrueSuite Access Manager and click it. Or double click the icon in the Task Bar. 2. The Enter Windows Password screen is displayed. Enter a password into the Enter Windows Password field. Click Next. 3.

  • Page 90: Windows Logon Via Fingerprint Authentication

    Operating Basics 5. When Delete All Fingerprints is selected, the user selection screen will be displayed, so select which user's fingerprint data to delete. ■ Selecting Delete current user's fingerprints will delete the fingerprint data for the currently logged in user. ■...

  • Page 91: Fingerprint Single-Swipe Sign-On Feature

    ■ It is necessary to register the User Password before using the fingerprint Pre-OS feature and its extended function, the fingerprint Single Sign-On feature. Please use TOSHIBA HW Setup to register the User Password. ■ If you fail fingerprint authentication more than five times, you must enter the User Password or Supervisor Password manually to start the computer.

  • Page 92: Usb Sleep And Charge Function

    TOSHIBA does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.

  • Page 93: How To Enable/Disable Usb Sleep And Charge Function

    Operation is the same for all other disc drives. The full-size drive provides high-performance execution of CD/DVD-based programs. You can run CD/DVD without an adaptor. When the computer is accessing a CD/DVD, an indicator on the drive glows. Use the TOSHIBA DVD PLAYER application to view DVD-Video discs. User’s Manual 4-10...

  • Page 94: Loading Discs

    Operating Basics If you have a DVD Super Multi (+-R DL) drive, refer also to the Writing CD/DVDs on DVD Super Multi (+-R DL) drive section for precautions on writing to CD/DVDs. Loading discs To load CD/DVD, follow the steps below and refer to figures. 1.
  • Page 95 Operating Basics 2. Grasp the drawer gently and pull until it is fully opened. Figure 4-5 Pulling the drawer open 3. Lay the CD/DVD, label side up, in the drawer. Figure 4-6 Inserting a CD/DVD When the drawer is fully opened, the edge of the computer will extend slightly over the CD/DVD tray.

  • Page 96: Removing Discs

    Operating Basics 5. Push the center of the drawer to close it. Press gently until it locks into place. If the CD/DVD is not seated properly when the drawer is closed, the CD/DVD might be damaged. Also, the drawer might not open fully when you press the eject button.

  • Page 97: Function Button

    This section describes about Function button. Six buttons are provided with some models. Figure 4-9 Function button Icon Function *CD/None button Mute Mute Mute CD/DVD Launch TOSHIBA DVD Launch Windows Media PLAYER Player Play/Pause Play/Pause Play/Pause Stop Stop Stop Previous...

  • Page 98: Writing Cd/Dvds On Dvd Super Multi (+-R Dl) Drive

    Based on TOSHIBA’s limited compatibility testing, we suggest the following manufacturers of CD-R/-RW and DVD-R/+R/-RW/+RW/- RAM/+R DL/-R DL disc. However, in no event does TOSHIBA guarantee the operation, quality or performance of any disc. Disc quality can affect write or rewrite success rates.
  • Page 99 Operating Basics DVD-RW: DVD Specifications for DVD-RW Disc for General Version 1.2 MITSUBISHI KAGAKU MEDIA CO., LTD. VICTOR COMPANY OF JAPAN, LTD. DVD+RW: MITSUBISHI KAGAKU MEDIA CO., LTD. DVD-RAM: DVD Specifications for DVD-RAM Disc for Version 2.0, 2.1 or 2.2 MATSUSHITA ELECTRIC INDUSTRIAL CO., LTD.

  • Page 100: When Writing Or Rewriting

    Write from the computer’s HDD to the CD/DVD. Do not try to write from shared devices such as a LAN server or any other network device. ■ Writing with software other than TOSHIBA Disc Creator is not recommended. When writing or rewriting Please observe/consider the following when you write or rewrite to a CD- R/-RW, DVD-R/-R DL/-RW/-RAM or DVD+R/+R DL/+RW disc.

  • Page 101: Disclaimer (Dvd Super Multi (+-R Dl) Drive)

    CD Player' function to record music to DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL or DVD+RW media. ■ Do not use the 'Disc Backup' function of TOSHIBA Disc Creator in order to copy DVD Video or DVD-ROM material that has copyright protection. User’s Manual...

  • Page 102: Data Verification

    TOSHIBA Disc Creator cannot record in packet format. ■ You might not be able to use the 'Disc Backup' function of TOSHIBA Disc Creator to back up a DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL or DVD+RW disc that was made with other software on a different optical media recorder.

  • Page 103: How To Learn More About Toshiba Disc Creator

    Operating Basics 3. Select File Open or Full Compare mode. 4. Click the OK button. How to learn more about TOSHIBA Disc Creator Please refer to the Help files for additional TOSHIBA Disc Creator information. Video ® You can record video using Ulead DVD MovieFactory for TOSHIBA.
  • Page 104 → 1. Click Start All Programs DVD MovieFactory for TOSHIBA Ulead DVD MovieFactory for TOSHIBA Launcher to launch DVD MovieFactory. 2. Click Video Disc → New Project to invoke 2nd Launcher, choose your project type, then invoke DVD MovieFactory. 3. Add source from HD Disk by click Add Video files button to invoke browser dialog box.

  • Page 105: Media Care

    Operating Basics 2. Before recording the video to DVD ■ When you record DVD disc, please use only discs recommended by the Drive manufacturer. ■ Do not set the working drive to a slow device like a USB 1.1 hard disk drive or it will fail to write DVD.

  • Page 106: Using The Web Camera

    Operating Basics 3. Do not write on, apply a sticker to, or otherwise mark the surface of the CD/DVD that contains data. 4. Hold the CD/DVD by its outside edge or the edge on the center hole. Fingerprints on the surface can prevent the drive from properly read- ing data.

  • Page 107: Using The Software

    Operating Basics Using the software The web camera software is pre-configured to start when you turn on ; if you need to restart it go to Start → All Programs → Windows Vista Camera Assistant Software → Camera Assistant Software. IDEO RECORDING UDIO RECORDING APTURE STILL IMAGES...

  • Page 108: Using The Microphone

    Master Volume panel. Using the TOSHIBA Face Recognition TOSHIBA Face Recognition uses a face verification library to verify the face data of users when they log in to Windows. The user can thus avoid having to enter a password or the like, which makes the login process easier.

  • Page 109: Disclaimer

    Toshiba does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.

  • Page 110: How To Delete The Face Recognition Data

    Delete image data, account information, and personal record data created during registration. To delete the Face Recognition Data, follow the steps as described below: 1. To launch this utility, click Start → All Programs → TOSHIBA → Utilities → TOSHIBA Face Recognition. The Management screen is displayed.

  • Page 111: Windows Logon Via Toshiba Face Recognition

    Operating Basics Windows Logon via TOSHIBA Face Recognition This section explains how to login to Windows with TOSHIBA Face Recognition. Two authentication modes are provided. ■ AUTO Mode Login screen : If the face authentication tile is selected by default, you can log in without using the keyboard or mouse.

  • Page 112: Modem

    To select a region, follow the steps below. 1. In Windows Vista™, click Start, point to All Programs, point to TOSHIBA, point to Networking and click Modem Region Select. Do not use the Country/Region Select function in the Modem setup utility in the Control Panel if the function is available.

  • Page 113: Properties Menu

    Operating Basics Properties menu Click the icon with the secondary mouse button to display the following menu. Figure 4-13 The menu list (Windows Vista™) Setting You can enable or disable the following settings: AutoRun Mode The Region Select utility starts automatically when you start up the operating system.

  • Page 114: Disconnecting

    Operating Basics 2. Plug the other end of the modular cable into a telephone jack. ELEPHONE JACK ODEM JACK Figure 4-14 Connecting the internal modem Do not pull on the cable or move the computer while the cable is connected. Disconnecting To disconnect the internal modem cable, follow the steps below.

  • Page 115: Wireless Communications

    TOSHIBA strongly recommends the customer to enable the encryption function. ■ TOSHIBA is not liable for the eavesdropping of data due to the use of Wireless LAN and the damage thereof. User’s Manual 4-32...

  • Page 116: Bluetooth Tm Wireless Technology

    Operating Basics Bluetooth wireless technology Bluetooth wireless technology eliminates the need for cables between electronic devices such as desktop computers, printers and mobile phones. You cannot use the built-in Bluetooth functions and an optional Bluetooth Adaptor simultaneously. Bluetooth wireless technology has the following features: Worldwide operation The Bluetooth radio transmitter and receiver operates in the 2.45 GHz band, which is license-free and compatible with radio systems in most...

  • Page 117: Lan

    Operating Basics If you used the Task Bar to disable Wireless LAN, restart the computer or follow the procedures below to enable the system to recognize Wireless LAN. Click Start → Control Panel → System and Maintenance → System → Device Manager → Network Adaptors, and right click the wireless device then choose Enable.

  • Page 118: Disconnecting Lan Cable

    Operating Basics 2. Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place. JACK Figure 4-16 Connecting the LAN cable 3. Plug the other end of the cable into a LAN hub connector. Check with your LAN administrator before connecting to a hub.

  • Page 119: Moving The Computer

    Operating Basics Never spray cleaner directly onto the computer or let liquid run into any part of it. Never use harsh or caustic chemical products to clean the computer. Moving the computer The computer is designed for rugged durability. However, a few simple precautions taken when moving the computer will help ensure trouble-free operation.

  • Page 120: Chapter 5 The Keyboard

    Chapter 5 The Keyboard The computer's keyboard layout is compatible with 104/105-key enhanced keyboard. Pressing FN key and other keys can execute all enhaced keyboard function. The number of keys on your keyboard depends on which country/region’s keyboard layout your computer is configured with. Keyboards for numerous languages are available.

  • Page 121: Function Keys: F1

    Soft keys: FN key combinations The FN (function) is unique to Toshiba computers and is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features.

  • Page 122: Hot Keys

    The Keyboard Press FN + F12 (Scroll Lock) to lock the cursor on a specific line. The power on default is off. Press FN + ENTER to simulate ENTER on the enhanced keyboard’s numeric keypad. Press FN + CTRL to simulate the enhanced keyboard’s right CTRL key.
  • Page 123 The Keyboard Pressing FN + F4 switches the system to Hibernate hibernation mode. Pressing FN + F5 changes the active display Output device. Pressing FN + F6 decreases the computer’s Brightness down display panel brightness in individual steps. Pressing FN + F7 increases the computer’s Brightness up display panel brightness in individual steps.

  • Page 124: Fn Sticky Key

    FN sticky key You can use the Toshiba Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and they press an “F number” key. To start the Toshiba Accessibility Utility, click Start → All Programs →...

  • Page 125: Turning On The Overlays

    The Keyboard Turning on the overlays The numeric keypad overlay can be used for numeric data input or cursor and page control. Arrow mode To turn on the Arrow mode, press FN + F10. The Arrow mode indicator lights. Now try cursor and page control using the keys shown in figure 5-1. Press FN + F10 again to turn off the overlay.

  • Page 126: Temporarily Using Overlay (Overlay Off)

    The Keyboard Temporarily using overlay (overlay off) While using the normal keyboard, you can temporarily use the keypad overlay without turning it on: 1. Press and hold down FN. 2. Check the keyboard indicators. Pressing FN turns on the most recently used overlay.

  • Page 127: Chapter 6 Power And Power-Up Modes

    Chapter 6 Power and Power-up Modes The computer’s power resources include the AC adaptor and internal batteries. This chapter gives details on making the most effective use of these resources including charging and changing batteries, tips for saving battery power, and power-up modes. Power conditions The computer’s operating capability and battery charge status are affected by the power conditions: whether an AC adaptor is connected, whether a...

  • Page 128: Power Indicators

    • LED: Battery trigger point blinking orange DC IN off Battery charge is Computer goes into exhausted hibernation or shuts down (depending on the Toshiba power Management Utility Setting) No battery • No operation installed •LED: Battery off DC IN off...

  • Page 129: Dc In Indicator

    The battery pack is a lithium ion battery, which can explode if not properly replaced, used, handled or disposed of. Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. User’s Manual...

  • Page 130: Real Time Clock Battery

    <F2> to setup The computer’s RTC battery is a lithium ion battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed of. Dispose of the battery as required by local ordinances or regulations...

  • Page 131: Care And Use Of The Battery Pack

    Power and Power-up Modes Care and use of the battery pack The battery pack is a vital component of portable computing. Taking proper care of it will help ensure longer operating time on battery power as well as a longer life for your battery pack. Follow the instructions in this section carefully to ensure safe operation and maximum performance.
  • Page 132 Never use the computer again until it has been checked by a TOSHIBA service provider. It might generate smoke or fire, or the battery pack might rupture. 3. Make sure the battery is securely installed in the computer before attempting to charge the battery pack.

  • Page 133: Charging The Batteries

    The Battery indicator glows orange when the battery is being charged. Use only the computer connected to an AC power source or the optional TOSHIBA Batteries charger to charge the battery pack. Never attempt to charge the battery pack with any other charger.

  • Page 134: Battery Charging Notice

    Power and Power-up Modes Time The following table shows the approximate time required to fully charge a discharged battery. Charging time (hours) Battery type Power on Power off Battery pack (3 cell) 8 hours or more 2 hours Battery pack (6 cell) 8 hours or more 3 hours Battery pack (9 cell)

  • Page 135: Monitoring Battery Capacity

    Power and Power-up Modes Monitoring battery capacity Remaining battery power can be monitored in Power Options. Wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time. The computer needs this time to check the battery’s remaining capacity and to calculate the remaining operating time, based on the current power consumption rate and remaining battery capacity.

  • Page 136: Retaining Data With Power Off

    Power and Power-up Modes Retaining data with power off When you turn off your computer with fully charged batteries, the batteries retain data for the following approximate time periods. Retention Time Battery type State and Retention Time Battery pack (3 cell) about 28 hours (sleep mode) about 15 days (shutdown mode) Battery pack (6 cell)

  • Page 137: Replacing The Battery Pack

    Power and Power-up Modes Replacing the battery pack When the battery pack reaches the end of its operating life you will need to install a new one. If the Battery indicator flashes orange shortly after fully recharging the battery, the battery pack needs to be replaced. You might also replace a discharged battery pack with a charged spare when you are operating your computer away from an AC power source.

  • Page 138: Installing The Battery Pack

    7. Pull the battery pack forward to remove it. For environmental reasons, do not throw away a spent battery pack. Please return spent battery pack to your TOSHIBA dealer. Installing the battery pack To install a battery pack, follow the steps below.

  • Page 139: Starting The Computer By Password

    Power and Power-up Modes Starting the computer by password If you have already registered a password, there are two ways to start the computer: ■ Swipe your fingerprint on the sensor if you have already registered the fingerprint with the Fingerprint utility and enabled Fingerprint Power-on Security.

  • Page 140: Panel Power On/Off

    Power and Power-up Modes Panel power on/off You can set up your computer so that power turns off automatically when you close the display panel. When you open the panel, power turns on in sleep or hibernation mode but not in boot mode. If the panel power off function is enabled and use Shut down Windows, do not close the display until the shut down function is completed.

  • Page 141: Chapter 7 Hw Setup And Passwords

    TOSHIBA HW Setup allows you to configure settings for General, Password, Display, CPU, Boot Priority, Keyboard, USB, LAN and LED. If the supervisor password is set, access to the TOSHIBA HW Setup program can be prevented when the user password is used to log on to the computer.

  • Page 142: User Password

    HW Setup and Passwords General This window displays the BIOS version and contains two buttons: Default and About. Default Returns all HW Setup values to the factory settings. About Displays the HW Setup version. Setup This field displays the installed BIOS version and date. Password User Password This option allows you to set or reset the user password for power on.

  • Page 143: Power On Display

    HW Setup and Passwords To delete a user password: 1. Select Not Registered to display the following prompt: Enter Password: 2. Enter the currently registered password. The character string you enter is displayed as a string of asterisks. Enter Password: **** 3.
  • Page 144 HW Setup and Passwords Dynamic CPU Frequency Mode This option allows you to choose from the following settings: Dynamically CPU power consumption and clock speed Switchable automatic switching function is enabled. When the computer is in use, CPU operation is automatically switched when necessary.
  • Page 145 HW Setup and Passwords If there are 2 HDDs, the Boot Priority Options setting will be like the following. You can override the settings and manually select a boot device by pressing one of the following keys while the computer is booting: Selects the USB diskette drive.

  • Page 146: Legacy Usb Support

    HW Setup and Passwords Keyboard Wake-up on Keyboard When this feature is enabled and the computer is in sleep mode, you can turn on the computer by pressing any key. It is effective only for the internal keyboard and only when the computer is in sleep mode. Enabled Enables the Wake-up on Keyboard.
  • Page 147 HW Setup and Passwords Wake-up on LAN This feature lets the computer’s power be turned on when it receives a wake-up signal from the LAN. Enabled Enables the Wake-up on LAN. (Default) Disabled Disables the Wake-up on LAN. Do not install or remove an optional memory module while Wake-up on LAN is enabled.

  • Page 148: Chapter 8 Optional Devices

    Chapter 8 Optional Devices Optional devices can expand the computer’s capabilities and its versatility. The following optional devices are available from your TOSHIBA dealer: Cards/Memory ■ ExpressCard ■ SD, SDHC, MS, MS Pro, MMC, xD memory cards ■ Memory expansion Power devices ■...

  • Page 149: Expresscard

    Optional Devices ExpressCard Installing an ExpressCard The ExpressCard slot is located on the left side of the computer. You can install one ExpressCard in the slot. Windows’ hot-install feature allows you to install ExpressCard while the computer’s power is on. Do not install an ExpressCard while the computer is in sleep or hibernation mode.
  • Page 150 Optional Devices 2. Grasp the dummy card and pull it out from the slot. UMMY CARD Figure 8-2 Removing the dummy card 3. Insert the ExpressCard. 4. Press gently to ensure a firm connection. 5. Check the configuration in the HW Setup window to make sure it is appropriate for your card.

  • Page 151: Removing An Expresscard

    Optional Devices Removing an ExpressCard To remove the ExpressCard, follow the steps below. 1. In Windows Vista™, open the Safely Remove Hardware icon on the system tray and disable the ExpressCard. 2. Press the ExpressCard slightly to make it stretch out. 3.

  • Page 152: Multiple Digital Media Card Slot

    Optional Devices Multiple digital media card slot The computer is equipped with a multiple digital media card slot that can accommodate Secure Digital (SD)/ Secure Digital High Capacity (SDHC)/ Memory Stick (MS)/Memory Stick Pro (MS Pro)/Multi Media Card (MMC)/xD memory cards. These memory cards allow you to easily transfer data from devices, such as digital cameras and Personal Digital Assistants, that use SD/SDHC/MS/MS Pro/MMC/xD memory cards.

  • Page 153: Installing A Sd/Sdhc/Ms/Ms Pro/Mmc/Xd Card

    Optional Devices Installing a SD/SDHC/MS/MS Pro/MMC/xD card To install the memory card, follow the steps below. 1. Insert the memory card. 2. Press gently to ensure a firm connection. SD/SDHC/MS/MS /MMC/ CARD ULTIPLE IGITAL EDIA ’ HE CARD S SHAPE DEPENDS ON THE CARD YOU PURCHASED Figure 8-5 Inserting the memory card ■...

  • Page 154: Removing A Sd/Sdhc/Ms/Ms Pro/Mmc/Xd Card

    Optional Devices Removing a SD/SDHC/MS/MS Pro/MMC/xD card To remove the memory card, follow the steps below. 1. In Windows Vista™, open the Safely Remove Hardware icon on the system tray and disable the inserted memory card. 2. Gently press the memory card inside the socket to eject it. 3.

  • Page 155: Installing Memory Module

    Optional Devices Installing memory module To install a memory module, make sure the computer is in boot mode then: 1. Turn the computer off in boot mode. Refer to the Turning off the power section in Chapter 3. ■ If you use the computer for a long time, the memory modules will become hot.
  • Page 156 Optional Devices 6. Insert the memory module into the connector on the computer. Press the module carefully and firmly to ensure a solid connection. 7. Push the module down so that it lies flat and is secured by two latches. Do not touch the connectors on the memory module or on the computer.

  • Page 157: Removing Memory Module

    Optional Devices Removing memory module To remove the memory module, make sure the computer is in boot mode then: 1. Turn the computer off and remove all cables connected to the com- puter. ■ If you use the computer for a long time, the memory modules will become hot.

  • Page 158: Additional Battery Pack (3 Cell, 6 Cell And 9 Cell)

    Optional Devices Additional battery pack (3 cell, 6 cell and 9 cell) You can increase the portability of the computer with additional battery packs (3 cell: PA3533U-1BRS/PA3533U-1BAS, 6 cell: PA3534U- 1BRS/PA3534U-1BAS, 9 cell: PA3535U-1BRS/PA3535U-1BAS). If you’re away from an AC power source, you can replace a low battery with a fully charged one.

  • Page 159: Television

    Optional Devices To change the display settings, press FN + F5. If you disconnect the monitor before you turn the computer off, be sure to press FN + F5 to switch to the internal display. Refer to Chapter 5, Keyboard, for details on using hot keys to change the display setting.

  • Page 160: Setting For Display Video On Hdmi

    Optional Devices 1. Plug one end of the HDMI cable into the HDMI port of the HDMI device. Figure 8-12 Connecting a HDMI cable 2. Plug the other end of the HDMI cable into the HDMI out port on your computer.

  • Page 161: I.link (Ieee1394)

    There is a possibility that the original data will be damaged. There is a particular risk that some frames will be deleted in the case of digital video transfer. TOSHIBA assumes no liability for such loss of data. ■ Do not transfer data in areas where static electricity is easily generated or in areas subjected to electronic noise.

  • Page 162: Connecting

    Optional Devices Connecting 1. Make sure the connectors are properly aligned and plug the i.LINK (IEEE1394) cable into the computer. 2. Plug the other end of the cable into the device. Note the following when you use i.LINK: ■ You may need to install drivers for your i.LINK devices. ■...

  • Page 163: Chapter 9 Troubleshooting

    Chapter 9 Troubleshooting TOSHIBA designed the computer for durability. However, should problems occur, following the procedures in this chapter can help to determine the cause. All readers should become familiar with this chapter. Knowing what might go wrong can help prevent problems from occurring.

  • Page 164: Preliminary Checklist

    Troubleshooting Preliminary checklist Consider the simplest solution first. The items in this checklist are easy to fix and yet can cause what appears to be a serious problem. ■ Make sure you turn on all peripheral devices before you turn on the computer.

  • Page 165: Hardware And System Checklist

    Troubleshooting The problems may be caused by your software or Software diskette. If you cannot load a software package, the media (usually a diskette) may be damaged or the program might be corrupted. Try loading another copy of the software. If an error message appears while you are using a software package, check the software documentation.

  • Page 166: Self Test

    When the computer starts up, the self-test will be run automatically, and the following will be displayed: TOSHIBA Leading Innovation>>> This message remains on the screen for a few seconds. If the self test is successful, the computer tries to load the operating system.

  • Page 167: Ac Power

    Troubleshooting AC power If you have trouble turning on the computer with the AC adaptor connected, check the DC IN indicator. Refer to Chapter 6, Power and Power-up Modes for more information. Problem Procedure AC adaptor doesn’t Check the connections. Make sure the cord is power the computer firmly connected to the computer and a power (DC IN indicator does...

  • Page 168: Password

    Troubleshooting Problem Procedure Check the Battery indicator. If it does not glow, let the computer charge the battery for at least 20 minutes. If the Battery indicator glows after 20 minutes, let the battery continue to charge at least another 20 minutes before turning on the computer.

  • Page 169: Lcd Panel

    Troubleshooting LCD panel Apparent LCD problems may be related to the computer’s setup. Refer to Chapter 7, HW Setup and Passwords, for more information. Problem Procedure No display Press hot keys FN + F5 to change the display priority, to make sure it is not set for an external monitor.

  • Page 170: Dvd Super Multi(+-R Dl) Drive

    If you have trouble writing, make sure you are Cannot write correctly observing the following precautions: ■ Use only media recommended by TOSHIBA ■ Do not use the mouse or keyboard during writing. ■ Use only the software supplied with the computer for recording.

  • Page 171: Diskette Drive

    Troubleshooting Diskette drive Problem Procedure Drive does not operate There may be a faulty cable connection. Check the connection to the computer and to the drive. Some programs run The software or hardware configuration may be correctly but others do causing a problem.
  • Page 172 Troubleshooting Problem Procedure The mouse pointer Try changing the speed setting in the mouse moves too fast or too control utility. Click Start → Control Panel → slow Hardware and Sound → Mouse to access it. When the reaction of Adjust the touch Sensitivity.

  • Page 173: Fingerprint Sensor

    If problems persist, contact your dealer. Fingerprint Pre-OS Please use TOSHIBA HW Setup to register the feature or Single Sign User Password if it was not registered. On feature cannot be...

  • Page 174: Expresscard

    Troubleshooting ExpressCard Refer also to Chapter 8, Optional Devices. Problem Procedure ExpressCard error Reseat the ExpressCard to make sure it is firmly occurs connected. Make sure the connection between the external device and the card is firm. Check the card’s documentation. If problems persist, contact your dealer.

  • Page 175: Sound System

    Troubleshooting Problem Procedure Display error occurs Check that the cable connecting the external monitor to the computer is attached firmly. If problems persist, contact your dealer. Sound system Problem Procedure No sound is heard Adjust the volume control dial. Check the software volume settings. Make sure the headphone connection is secure.

  • Page 176: Usb

    Troubleshooting Refer also to your USB device’s documentation. Problem Procedure USB device does not Check for a firm cable connection between the work USB ports on the computer and the USB device. Make sure the USB device drivers are properly installed.

  • Page 177: Esata/Usb Combo Port

    Troubleshooting Problem Procedure The battery depletes When USB Sleep and Charge function is set to quickly even when I [Enabled] in the HW Setup, USB bus power have turned OFF the (DC5V) will be supplied to the external device power of the computer connected to the compatible port.

  • Page 178: Modem

    Troubleshooting Problem Procedure If you are using an operating system that does not support USB, you can still use a USB mouse and/or USB keyboard. If these devices do not work, make sure the USB KB/Mouse Legacy Emulation item in HW Setup is set to [Enabled]. If problems persist, contact your dealer.

  • Page 179: Sleep/Hibernation

    Troubleshooting Problem Procedure Character display In data transmission, make sure the parity bit and becomes garbled during stop bit settings correspond with those of the a communication remote computer. Check the flow control and communication protocol. You cannot receive an Check the rings before auto answer setting in an incoming call incoming call your communications application.

  • Page 180: Wireless Lan

    Troubleshooting Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 4, Operating Basics. Problem Procedure Cannot access Wireless Make sure the computer’s wireless communication switch is set to on. If problems persist, consult your LAN administrator.

  • Page 181: I.link (Ieee1394) Device

    Recovery Media” section in this manual. You will be directed to select Restore Original Factory Image from the drop-down menu. If you have not created Recovery Media, please contact TOSHIBA support for assistance. FM tuner Problem Procedure Poor reception Adjust the FM tuner antenna.

  • Page 182: Toshiba Support

    Troubleshooting TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.

  • Page 183: Where To Write

    Troubleshooting Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the nearest location listed on the below. Outside of Europe Europe Australia Germany & Austria TOSHIBA Australia Pty. Ltd.

  • Page 184: Chapter 10 Disclaimers

    5°C to 30°C (41°F to 86°F) or > 25°C (77°F) at high altitude (all temperature references are approximate and may vary depending on the specific computer model-please refer to your PC documentation or visit the Toshiba website at http://www.pcsupport.toshiba.com for details).

  • Page 185: Memory (Main System)

    For optimum performance, use your computer product only under recommended conditions. Read additional restrictions in your product documentation. Contact Toshiba technical service and support, refer to TOSHIBA support section in chapter 9, Troubleshooting for more information.

  • Page 186: Battery Life

    This is a normal phenomenon for all batteries. To purchase a new battery pack, see the accessories information that is shipped with your computer, or visit the Toshiba web site at http://www.pcsupport.toshiba.com. HDD drive capacity 1 Gigabyte (GB) means 10 = 1,000,000,000 bytes using powers of 10.

  • Page 187: Wireless Lan

    Disclaimers Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed will be lower than the theoretical maximum speed.
  • Page 188 Appendixes Table of Contents Specifications................A-1 Appendix A Display Controller................. B-1 Appendix B V.90/V.92..................C-1 Appendix C Wireless LAN................. D-1 Appendix D AC Power Cord and Connectors..........E-1 Appendix E User’s Manual Appendixes-1...

  • Page 189: Appendix A Specifications

    Appendix A Specifications This appendix summarizes the computer’s technical specifications. Environmental requirements Operating Non-operating Ambient temperature 5°C to 35°C -20°C to 60°C Relative humidity 20% to 80% 10% to 90% Altitude (from sea level) 0 to 3,000 meters 0 to 10,000 meters Power requirements AC adaptor 100-240 volts AC...
  • Page 190 Specifications Built-in modem The ability of this feature is depending on the model you purchased. Network control unit (NCU) Type of NCU Type of line Telephone line (analog only) Type of dialing Pulse Tone Control command AT commands EIA-578 commands Monitor function Computer’s speaker Communication specifications...

  • Page 191: Appendix B Display Controller

    Appendix B Display Controller Display controller The display controller interprets software commands into hardware com- mands that turn particular pixels on or off. The controller is an advanced Video Graphics Array (VGA) that provides Super VGA (SVGA) and Extended Graphics Array (XGA) support for the internal LCD and external monitors.
  • Page 192 Appendix C V.90/V.92 The TOSHIBA internal modem uses V.90 technology. The modem is capable of downstream speeds of 56Kbps (kilobits per second) when connected to an Internet service provider that supports V.90/V.92. As with any modem, the actual throughput (speed of data transfer) depends on analog telephone line conditions, which can vary considerably.
  • Page 193 V.90/V.92 Table Result codes for a V.90 connection Result code Description CONNECT 32000 EC* Connection at 32000 bits/s CONNECT 36000 EC* Connection at 36000 bits/s CONNECT 40000 EC* Connection at 40000 bits/s CONNECT 44000 EC* Connection at 44000 bits/s CONNECT 48000 EC* Connection at 48000 bits/s CONNECT 52000 EC* Connection at 52000 bits/s...
  • Page 194 V.90/V.92 V42bis V.42 error control and V.42bis data compression V.42 error control only NoEC No error control protocol AT Command -V90=* V.90 Dial Line Rate -V90 sets the maximum V.90 downstream that the modem attempts to connect -V90=0 V.90 disabled -V90=1 V.90 enabled: automatic speed selection - maximum modem speed(default)

  • Page 195: Appendix D Wireless Lan

    Appendix D Wireless LAN This appendix is intended to help you get your Wireless LAN network up and running, with a minimum of parameters. Card specifications ■ Mini Card Form Factor ■ IEEE 802.11 Standard for Wireless LANs Compatibility ■ Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance.

  • Page 196: Radio Characteristics

    Subject to the radio regulations that apply in your country/region, your Wireless LAN card may support a different set of 5 GHz/2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for infor- mation about the radio regulations that apply in your country/region.
  • Page 197 Wireless LAN Table Wireless IEEE 802.11 Channels Sets (Revision B and G) Frequency Range Channel ID 2400-2483.5 MHz 2412 2417 2422 2427 2432 2437 2442 2447 2452 2457 2462 2467 2472 When installing Wireless LAN cards, the channel configuration is managed as follows: ■...
  • Page 198 Wireless LAN Table Wireless IEEE 802.11 Channels Sets (Revision A) Frequency Range Channel ID 5150-5850 MHz Note 5180 5200 5220 5240 5260 5280 5300 5320 5500 5520 5540 5560 5580 5600 5620 5640 5660 5680 5700 5745 US only 5765 US only 5785 US only...

  • Page 199: Appendix Eac Power Cord And Connectors

    Appendix E AC Power Cord and Connectors The AC input plug of power cord must be compatible with various interna- tional AC power outlets. Power cords need to meet the local standards and the specifications listed as below: Length: Minimum 1.7 meters Wire size: Minimum 0.75 mm Current rating:...
  • Page 200 AC Power Cord and Connectors In Europe, two conductors power cords must be VDE type, H05VVH2-F or H03VVH2-F; while three conductors be VDE type, H05VV-F. For the United States and Canada, two pin plug configuration must be 2-15P (250V) or 1-15P (125V); while three pin be 6-15P (250V) or 5-15P (125V) as designated in the U.S.
  • Page 201 Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: alternating current AGP: accelerated graphics port ANSI: American National Standards Institute APM: advanced power manager ASCII: American Standard Code for Information Interchange BIOS: basic input output system CD-ROM: Compact Disc Read Only Memory CD-RW: Compact Disc ReWritable...
  • Page 202 Glossary I/O: input/output IrDA: Infrared Data Association IRQ: interrupt request KB: kilobyte LCD: liquid crystal display LED: light emitting diode LSI: large scale integration MB: megabyte OCR: optical character recognition (reader) PCB: printed circuit board PCI: peripheral component interconnect RAM: random access memory RGB: red, green, and blue ROM: read only memory RTC: real time clock...
  • Page 203 Glossary ANSI: American National Standards Institute. An organization established to adopt and define standards for a variety of technical disciplines. For example, ANSI defined the ASCII standard and other information processing requirements. antistatic: A material used to prevent the buildup of static electricity. application: A group of programs that together are used for a specific task such as accounting, financial planning, spreadsheets, word processing and games.
  • Page 204 Glossary cache memory: High speed memory which stores data that increases processor speed and data transfer rate. When the CPU reads data from main memory, it stores a copy of this data in cache memory. The next time the CPU needs that same data, it looks for it in the cache memory rather than the main memory, which saves time.
  • Page 205 Glossary Composite Video (YUV): A standard video signal used to transmit images, e.g. from a VCR to a TV. computer program: A set of instructions written for a computer that enable it to achieve a desired result. computer system: A combination of hardware, software, firmware, and peripheral components assembled to process data into useful information.
  • Page 206 Glossary Digital Audio: An audio compression standard that enables high-quality transmission and real-time playback of sound files. disk drive: The device that randomly accesses information on a disk and copies it to the computer’s memory. It also writes data from memory to the disk.
  • Page 207 (FDD): An electromechanical device that reads and writes to floppy diskettes. Fn-esse: A TOSHIBA utility that allows you to assign functions to hot keys. folder: An icon in Windows used to store documents or other folders. format: The process of readying a blank disk for its first use. Formatting establishes the structure of the disk that the operating system expects before it writes files or programs onto the disk.
  • Page 208 FN, can be used to set system parameters, such as speaker volume. HW Setup: A TOSHIBA utility that allows you to set the parameters for various hardware components. icon: A small graphic image displayed on the screen or in the indicator panel.
  • Page 209 Glossary K: Taken from the Greek word kilo, meaning 1000; often used as equivalent to 1024, or 2 raised to the 10th power. See also byte and kilobyte. KB: See kilobyte. keyboard: An input device containing switches that are activated by manually pressing marked keys.
  • Page 210 Glossary monitor: A device that uses rows and columns of pixels to display alphanumeric characters or graphic images. See also CRT. motherboard: A name sometimes used to refer to the main printed circuit board in processing equipment. It usually contains integrated circuits that perform the processor’s basic functions and provides connectors for adding other boards that perform special functions.
  • Page 211 The electrical connection through which the computer sends and receives data to and from devices or other computers. Power Saver Utility: A TOSHIBA utility that allows you to set the parameters for various power-saving functions. printed circuit board (PCB): A hardware component of a processor to which integrated circuits and other components are attached.
  • Page 212 Glossary ROM: Read Only Memory: A nonvolatile memory chip manufactured to contain information that controls the computer’s basic operation. You cannot access or change information stored in ROM. S-Video: Short for Super-Video, a type of connection used by S-VHS videocassette players, camcorders, DVD players, etc. to transmit high-quality video signals.
  • Page 213 TFT display: A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology with thin film transistor (TFT) to drive each cell. touchpad: A pointing device integrated into the TOSHIBA computer palm rest. TTL: Transistor-transistor logic. A logic circuit design that uses switching transistors for gates and storage.
  • Page 214 Index AC adaptor, 1-7, 2-6, 2-27, A-1 Checklist additional, 1-16, 8-11 equipment, 1-1 connecting, 3-2 problems, 9-2, 9-3 problems, 9-5 Cleaning the computer, 4-35 safety instructions, -iii, -xxix COM port, 4-30 ASCII characters, 5-7 DC IN, 2-6 Battery connecting, 3-2 charging, 6-7 indicator, 2-11, 6-3 life, 10-3...
  • Page 215 5-4 jack location, 2-5 lock, 5-3 problems, 9-19 output/display, 5-4 using, 4-31 power plan, 5-3 FN + 1 (TOSHIBA zooming utility sleep, 5-3 reduce), 5-5 sound mute, 5-3 FN + 2 (TOSHIBA zooming utility TOSHIBA zooming utility enlarge), 5-5...
  • Page 216 Index (overlay off), 5-7 turning on the overlays, 5-6 i.LINK (IEEE1394), 1-7 port, 2-3, 2-5 problems, 9-19 LAN, 1-8, 4-34 using, 8-14 cable types, 4-34 illumination, See Indicator connecting, 4-34 Indicator disconnecting, 4-35 battery, 6-2 indicator, 4-35 DC IN, 6-3 port, 2-3, 2-4 front edge logo, 2-2 problems, 9-17...
  • Page 217 9-4 modem, 2-5 sleep/hibernation, 9-17 USB, 2-3, 2-5 sound system, 9-13 video-out, 2-3 system start-up, 9-3 Power, 1-7 TOSHIBA support, 9-20 button, 2-9 touchpad, 9-9 button location, 2-8 TV output signal, 9-13 conditions, 6-1 USB, 9-14 hibernation mode, 3-4...
  • Page 218 1-9, 2-1 using, 4-32 TOSHIBA Accessibility, 1-12 TOSHIBA Assist, 1-13 TOSHIBA Bluetooth Stack, 1-14 TOSHIBA ConfigFree, 1-13 TOSHIBA Disc Creator, 1-13, 4-18 TOSHIBA DVD-RAM utility, 1-13 TOSHIBA Face Recognition, 1-14 using, 4-25 Toshiba HW setup, 7-1 TOSHIBA PC Diagnostic Tool, 1-12...

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