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Toshiba U840W User Manual
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Toshiba U840W User Manual

Toshiba U840W User Manual

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  • Page 1 User's Manual U840W...

  • Page 2: Table Of Contents

    Chapter 3 Operating Basics Using the Touch Pad ................3-1 The Keyboard ..................3-1 TOSHIBA VIDEO PLAYER for Cinema ..........3-5 3D Playback on an External 3D Device ..........3-7 Wireless communications ..............3-9 LAN ....................... 3-13 Optional devices .................. 3-14 Memory media ..................
  • Page 3 TOSHIBA PC Health Monitor .............. 4-15 System Recovery ................4-17 Chapter 5 Power and Power-Up Modes Power conditions ................... 5-1 Monitoring of power condition ............. 5-2 Battery ....................5-3 Power-up modes ..................5-6 Panel power on/off ................5-7 System automatic Sleep/Hibernation ..........5-7...
  • Page 4 Intel Corporation. Windows, Microsoft and Windows logo are registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC.

  • Page 5: Fcc Information

    Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s External RGB monitor port, Universal Serial Bus (USB...

  • Page 6: Working Environment

    EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.

  • Page 7: Video Standard Notice

    Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA. The consequences of the use of this product in non-approved working environments may be: Interference with other devices or machines in the near surrounding area.
  • Page 8 For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. Disposal of batteries and/or accumulators...

  • Page 9: Following Information Is Only For Turkey

    The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.
  • Page 10 ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer...

  • Page 11: Preface

    Preface Congratulations on your purchase of this computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
  • Page 12 Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment.

  • Page 13: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.

  • Page 14: Instruction Manual For Safety And Comfort

    Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture and lighting that can help reduce physical stress.

  • Page 15: Chapter 1 Getting Started

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.

  • Page 16: Getting Started

    TOSHIBA Service Station TOSHIBA PC Health Monitor TOSHIBA Sleep Utility TOSHIBA Split Screen Utility User's Manual (this manual) You may not have all the software listed above depending on the model you purchased. Getting Started All users should be sure to read the section Starting up for the first time.
  • Page 17 DC power and reduces the voltage supplied to this computer. Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.

  • Page 18: Opening The Display

    Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the right of the computer.

  • Page 19: Turning On The Power

    Figure 1-4 Opening the display panel 1. Display panel Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer. Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cause damage.

  • Page 20: Starting Up For The First Time

    Press and hold the computer's power button for two or three seconds. Figure 1-5 Turning on the power 1. Power button Starting up for the first time The Windows 7 Startup Screen will be the first screen displayed when you turn on the power.

  • Page 21: Sleep Mode

    Do not turn the computer or peripheral devices back on immediately - wait a short period to avoid any potential damage. Sleep Mode If you have to interrupt your work, you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode. In this mode data is maintained in the computer's main memory so that when you turn on the power again, you can continue working right where you left off.

  • Page 22: Hibernation Mode

    Restores the previous working environment more rapidly than does the Hibernation Mode feature. Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature. Allows the use of the panel power off feature.
  • Page 23 Do not switch to Hibernation Mode while transferring data to external media, such as USB devices, memory media or other external memory devices. Data will be lost. Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits: Saves data to the Hard Disk Drive when the computer automatically shuts down because of a low battery condition.

  • Page 24: Restarting The Computer

    Restarting the computer Certain conditions require that you reset the computer, for example if: You change certain computer settings. An error occurs and the computer does not respond to your keyboard commands. If you need to restart the computer, there are three ways this can be achieved: Click Start, point to the arrow icon ( ) and then select...

  • Page 25: Chapter 2 The Grand Tour

    Chapter 2 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to Appendix C, Legal Footnotes.

  • Page 26: Left Side

    Power indicator The Power indicator normally glows white when the computer is turned on. However, if you turn the computer off into Sleep Mode, this indicator will flash amber - approximately two seconds on, two seconds off. Wireless The Wireless communication indicator glows communication amber when the Bluetooth or Wireless LAN indicator...

  • Page 27: Right Side

    Do not connect any cable other than a LAN cable to the LAN jack. It could cause damage or malfunction. Universal Serial Bus Two Universal Serial Bus ports, which comply to (USB 3.0) ports the USB 3.0 standard, are provided on the left side of the computer.

  • Page 28: Underside

    The integrated sound system provides support for the computer's internal speakers and microphone, as well as allowing an external microphone and headphones to be connected via the appropriate jacks. Universal Serial Bus One Universal Serial Bus port, which complies to (USB 3.0) port the USB 3.0 standard, is provided on the right side of the computer.

  • Page 29: Front With The Display Open

    Figure 2-4 The underside of the computer 1. Force Shut down hole 2. Cooling vents Force Shut down hole Insert a slender object such as a needle into this hole to force shut down the computer when the system is hung up. Cooling vents The cooling vents help the processor to avoid overheating.
  • Page 30 Figure 2-5 The front of the computer with the display panel open 1. Wireless communication antennas 7. Stereo speakers (not shown) 2. Microphone 8. Display hinges 3. Web Camera LED 9. Keyboard 4. Web Camera 10. Touch Pad 5. Display screen 11.
  • Page 31 You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph.

  • Page 32: Internal Hardware Components

    Keyboard The internal keyboard provides the dedicated cursor control keys, Keys. Refer to the The Keyboard section in Chapter 3, Operating Basics, for details. Touch Pad The Touch Pad located in the palm rest is used to control the movement of the on-screen pointer. For more information, please refer to the Using the Touch Pad...
  • Page 33 Legal Footnotes. The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool utility by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Diagnostic Tool.
  • Page 34 Under certain unusual conditions of prolonged non-use and/or exposure to high temperatures, the SSD may be vulnerable to data retention errors. Legal Footnote (Hard Disk Drive (HDD) Capacity) For more information regarding Hard Disk Drive (HDD) Capacity, please refer to Appendix C, Legal Footnotes. RTC battery The internal RTC battery backs up the Real Time Clock (RTC) and calendar.

  • Page 35: Intel Rapid Start Technology

    Intel ® Display Power Saving Technology Intel GPU model may include the Display Power Saving Technology feature that can save the computer's power consumption by optimizing picture contrast on the internal LCD. This feature can be used if the computer is: running under battery mode using the internal LCD display only The Display Power Saving Technology feature is enabled at factory default.
  • Page 36 ® When Intel Rapid Start Technology is enabled, switching from Sleep Mode to Hibernation Mode consumes power. When you carry your computer aboard on an aircraft or in places where electronic devices are regulated or controlled, always power off your computer. ®...

  • Page 37: Chapter 3 Operating Basics

    Chapter 3 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go.

  • Page 38: Keyboard Indicator

    104/105-key enhanced keyboard functions can be performed on the computer. The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages. In use there are different types of keys, specifically typewriter keys, function keys, soft keys, Hot keys and Windows special keys.

  • Page 39: Hot Key Functions

    For more information, please refer to the TOSHIBA Flash Cards Help file. To access this help, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Flash Cards. In the Settings for Flash Cards window, click the Help button.

  • Page 40: Fn Sticky Key

    FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and then press an "F Number" key. To start the TOSHIBA Accessibility utility, click Start -> All Programs ->...

  • Page 41: Toshiba Video Player For Cinema

    This key activates the Windows Start menu. This key has the same function as the secondary (right) mouse button. TOSHIBA VIDEO PLAYER for Cinema Please be aware of the following limitations when you use the TOSHIBA VIDEO PLAYER: Notes on use This software can only be used on Windows 7.
  • Page 42 Display Devices & Audio TOSHIBA VIDEO PLAYER will only run when "Colors" is set to "True Color (32 bit)". Click Start -> Control Panel -> Appearance and Personalization -> Display -> Adjust resolution, click "Advanced settings", select "Monitor"...

  • Page 43: 3D Playback On An External 3D Device

    TOSHIBA VIDEO PLAYER features and instructions are explained in details in TOSHIBA VIDEO PLAYER Manual. Use the following procedure to open TOSHIBA VIDEO PLAYER Manual. Press F1 key when TOSHIBA VIDEO PLAYER is launched and click the Help button. 3D Playback on an External 3D Device 3D playback on an external 3D device feature is only provided with some models.
  • Page 44 2D home video and other 2D contents you created, in 3D according to your personal preferences. The “TOSHIBA VIDEO PLAYER” is set by default in the 2D format. By pressing the 2Dto3D conversion function button, you decide to activate the 2Dto3D conversion function and therefore decide to watch your 2D content in 3D.

  • Page 45: Wireless Communications

    You may experience some time lag if you perform any of the following operations when the “Video Display Window” is at full-screen size. Bring up windows such as [Right-Click Menu], [Settings Window], [Title/Chapter Search], [File Select] or [Error Message]. Operate on Windows Operate on other applications Please make sure AC adapter is used when playing with the enabled 3D playback feature.

  • Page 46: Wireless Lan

    Always turn off wireless functionality if the computer is near automatic control equipment or appliances such as automatic doors or fire detectors. Radio waves can cause malfunction of such equipment, possibly resulting in serious injury. It may not be possible to make a network connection to a specified network name using the ad hoc network function.

  • Page 47: Card Specifications

    TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications...

  • Page 48: Bluetooth Wireless Technology

    This Bluetooth Stack is based on the Bluetooth specification, depending on the model you purchased. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers.

  • Page 49: Lan

    Europe or www.pcsupport.toshiba.com in the United States. The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T) or Fast Ethernet LAN (100 megabits per second, 100BASE-TX).

  • Page 50: Optional Devices

    This section describes the connection or installation of the following devices: Cards/memory Memory media Secure Digital™ (SD) Card (SD memory card, SDHC memory card , SDXC memory card, miniSD Card, microSD Card) Memory Stick™ (PRO™) MultiMediaCard Peripheral devices HDMI device Other Security lock Optional TOSHIBA accessories User's Manual 3-14...

  • Page 51: Memory Media

    Memory media The computer is equipped with a Memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants. Keep foreign objects out of the Memory media slot.

  • Page 52: Media Care

    protected material on another computer or other device, and you may not reproduce any copyrighted material except for your personal enjoyment. Below is a simple explanation for distinguishing SD memory cards from SDHC and SDXC memory cards. SD, SDHC and SDXC memory cards appear the same externally. However, the logo on memory cards is different, so pay careful attention to the logo when purchasing.

  • Page 53: Inserting A Memory Media

    Do not touch the metal part of a card or expose it to liquids or let it get dirty. After using the card, return it to its case. The card is designed so that it can be inserted only one way. Do not try to force the card into the slot.

  • Page 54: Hdmi Device

    Figure 3-5 Inserting a memory media 1. Memory media slot 2. Memory media Make sure memory media is oriented properly before you insert it. If you insert the media in wrong direction, you may not be able to remove it. When inserting memory media, do not touch the metal contacts.

  • Page 55: Connecting The Hdmi Out Port

    Connecting the HDMI out port Plug one end of the HDMI cable into the HDMI in port of the HDMI display device. Plug the other end of the HDMI cable into the HDMI out port on your computer. Figure 3-6 Connecting the HDMI out port 1.

  • Page 56: Security Lock

    Be sure to use the HotKey to select the display device before starting to play video. Do not change the display device while playing video. Do not change the display device under the following conditions. While data is being read or written. While communication is being carried out.

  • Page 57: Optional Toshiba Accessories

    For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: Universal AC Adaptor If you frequently use your computer at more than...

  • Page 58: Realtek Hd Audio Manager

    clear dialog. It also delivers high-frequency definition for crisp detail in any listening environment, ensuring users a premium and natural entertainment experience across any speaker configuration. To access the utility, click Start -> All Programs -> SRS Labs -> SRS Premium Sound 3D.

  • Page 59: Video Mode

    Default Format You can change the sample rate and bit depth of sound. Video mode Video mode settings are configured via the Screen Resolution dialog. To open the Screen Resolution dialog, click Start -> Control Panel -> Appearance and Personalization -> Display -> Change display settings.

  • Page 60: Heat Dispersal

    Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel. Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down - a failure to follow this instruction may result in minor heat injury.

  • Page 61: Chapter 4 Utilities & Advanced Usage

    README.TXT file (if applicable). TOSHIBA PC The TOSHIBA PC Diagnostic Tool will display Diagnostic Tool basic system configuration information and allow the functionality of some of the computer's built- in hardware devices to be tested.
  • Page 62 You can track power savings by using eco mode continuously. To access this utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> eco Utility. User's Manual...
  • Page 63 To access this utility, click Start -> All Programs -> TOSHIBA -> Support & Recovery -> Service Station. TOSHIBA Sleep Utility This utility is able to either enable or disable the following functions: Sleep and Charge: By connecting to the...

  • Page 64: Special Features

    You may not have all the software listed above depending on the model you purchased. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.
  • Page 65 Intelligent power A microprocessor in the computer's intelligent power supply detects the battery's charge, supply automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor. This can be specified in the Power Options.

  • Page 66: Using The Toshiba Sleep Utility

    Using the TOSHIBA Sleep Utility The TOSHIBA Sleep Utility is used for changing settings of the following function(s): Sleep and Charge Sleep and Music It also displays the remaining battery capacity.

  • Page 67: Sleep And Music

    When Sleep and Charge function is enabled, USB bus power (DC5V) will be supplied to compatible ports even when the power of the computer is turned OFF. USB bus power (DC5V) is similarly supplied to the external devices which are connected to the compatible ports. However, some external devices cannot be charged solely by supplying USB bus power (DC5V).

  • Page 68: Starting The Toshiba Sleep Utility

    Sound quality may also be different. Starting the TOSHIBA Sleep Utility To start the utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Sleep Utility. Enabling Sleep and Charge This utility can be used to enable and disable the Sleep and Charge function.

  • Page 69: Toshiba Password Utility

    Windows password. User Password To start the utility, point to or click the following items: Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist -> SECURE -> User password Please refer to the User Password section for further information.

  • Page 70: Hw Setup

    Make sure to restart your computer immediately to apply these changes. Accessing HW Setup To run the HW Setup utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> HWSetup. HW Setup window...
  • Page 71 General This window displays the BIOS/EC version and contains two buttons : Default and About. Default Return all HW Setup values to the factory settings. About Display the HW Setup version. Setup This field displays the installed BIOS Version, date and EC Version. Password This option allows you to set or reset the user password for power on.

  • Page 72: Boot Setting

    Click OK. If the character string you enter matches the registered password, the password option is reset and the display changes to Not registered If they do not match, the following message appears. You must repeat from step 1. Incorrect Password. Owner String This blank field is used to display a message when the password field is displayed on startup.
  • Page 73 To change the boot drive, follow the steps below. Hold down F12 and boot the computer. when the TOSHIBA Leading Innovation >>> logo screen appears, release the F12 key. Use the up and down cursor keys to select the boot device you want and press ENTER.
  • Page 74 Special function Press the function key by itself to use special mode functions. Hold FN first to use standard F1-F12 functions. Standard F1-F12 Press the function key by itself to use standard mode F1-F12 functions. Hold FN first to use special functions.

  • Page 75: Toshiba Pc Health Monitor

    TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption, battery health and the system cooling, informing you of significant system conditions. This...

  • Page 76: Starting The Toshiba Pc Health Monitor

    Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel. Doing so will automatically delete all collected information from the HDD.

  • Page 77: System Recovery

    If a TOSHIBA PC Health Monitor message is displayed. A message will be displayed if any changes which may interfere with the operation of the program are detected. Follow the instructions displayed on screen in the message. System Recovery There is a hidden partition allocated on the Hard Disk Drive for the System Recovery Options in the event of a problem.
  • Page 78 Be sure to connect the AC adaptor when you create Recovery Media. Be sure to close all other software programs except the Recovery Media Creator. Do not run software such as screen savers which can put a heavy load on the CPU. Operate the computer at full power.

  • Page 79: Restoring Pre-Installed Software From Recovery Media

    When drivers/utilities are installed, you can setup the respective drivers/ utilities from the following place. To open the setup files, Click Start -> All Programs -> TOSHIBA -> Support & Recovery -> Applications and Drivers. If you have previously chosen to remove the recovery partition and are trying to create "Recovery Media", you will see the following message: "The...

  • Page 80: Recovery Hard Disk Drive

    Ordering Recovery Discs from TOSHIBA* You can order Product Recovery discs for your notebook from the TOSHIBA Europe Backup Media Online Shop. * Please note that this service is not free-of-charge. Visit https://backupmedia.toshiba.eu on the Internet. Follow the on-screen instructions. You will receive your Recovery Discs within two weeks after placing your order.

  • Page 81: Chapter 5 Power And Power-Up Modes

    Chapter 5 Power and Power-Up Modes The computer's power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging batteries, tips for saving battery power, and information on the different power-up modes.

  • Page 82: Monitoring Of Power Condition

    Monitoring of power condition As shown in the below table, the DC IN/Battery and Power indicators on the system indicator panel alert you to the computer’s operating capability and battery charge status. DC IN/Battery indicator Check the DC IN/Battery indicator to determine the status of the battery pack and the power status with the AC adaptor connected.

  • Page 83: Battery

    The computer's RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of the battery as required by local ordinances or regulations.

  • Page 84: Charging The Batteries

    Charging the batteries When the power in the battery pack becomes low, the DC IN/Battery indicator will flash amber to indicate that only a few minutes of battery power remain. If you continue to use the computer while the DC IN/Battery indicator flashes, the computer will enable Hibernation Mode so that you do not lose any data, and automatically turn itself off.

  • Page 85: Monitoring Battery Capacity

    The battery has completely discharged and been left in the computer for a long time. In such cases you should follow the steps as detailed below: Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off. Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power.

  • Page 86: Power-Up Modes

    Whether you enable Sleep and Charge function. Batteries exhausted time When you turn off the power of your computer with batteries fully charged, the batteries will be exhausted within the following approximate period. Battery type Sleep Mode Shut Down Mode Battery pack 3.6 days 65 days...

  • Page 87: Panel Power On/Off

    Sleep Mode: Data will be maintained in the computer's memory. Please refer to the sections Turning on the power Turning off the power in Chapter 1, Getting Started for further information. Windows utilities You can configure various settings associated with both Sleep Mode and Hibernation Mode within the Power Options (to access it, Start ->...

  • Page 88: Troubleshooting

    In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.

  • Page 89: Analyzing The Problem

    Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.

  • Page 90: If Something Goes Wrong

    Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.

  • Page 91: Hardware And System Checklist

    If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator.
  • Page 92 If the AC adaptor still does not power the computer, you should contact TOSHIBA Support. Battery If you suspect a problem with the battery, you should check the status of the DC IN/Battery indicator.

  • Page 93: Real Time Clock

    (remapping involves changing or reassigning the function of each key). If you are still unable to use the keyboard, you should contact TOSHIBA Support. Internal display panel Apparent computer's display panel problems may be related to the computer's setup and configuration - please refer to the HW Setup section in Chapter 4, Utilities &...

  • Page 94: Hard Disk Drive

    - if so remove it and try to start the Drive computer again. If this has no effect, check the Boot Priority setting within the TOSHIBA HW Setup utility - please refer to the Boot Setting section in Chapter 4, Utilities &...

  • Page 95: Pointing Device

    If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section in this chapter, and the documentation supplied with your mouse.

  • Page 96: Usb Mouse

    Within the Mouse Properties window, click the Pointer Options tab. Set the pointer speed as required and click If you are still unable to resolve the problem, contact TOSHIBA Support. The reaction of Adjust the touch Sensitivity. Touch Pad is either To access it, click Start ->...

  • Page 97: Usb Device

    If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device.
  • Page 98 Sleep and Charge function may be disabled. Sleep and Charge Select the "Enable Sleep and Charge" check box function. in the TOSHIBA Sleep utility to enable this function. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons.

  • Page 99: External Monitor

    Basics for further information. Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Please also refer to Chapter 3, Operating Basics, and to the documentation supplied with your monitor for further information.
  • Page 100 Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub.

  • Page 101: Toshiba Support

    If you are still unable to resolve the problem, contact TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. User's Manual 6-14...

  • Page 102: Before You Call

    - they are your best resource for current information and support. TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, read the enclosed warranty booklet or visit www.toshiba- europe.com on the Internet. User's Manual 6-15...

  • Page 103: Specifications

    Appendix A Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Size 368.5 (w) x 200 (d) x 20.8 (h) millimeters (not including parts that extend beyond the main body). Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5°C (41°F) to 35°C 20% to 80% (95°F) (noncondensing)

  • Page 104: Ac Power Cord And Connectors

    Appendix B AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm...
  • Page 105 The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe and China. United Kingdom UL approved BS approved Australia Europe Approved by the appropriate AS approved agency Canada China CSA approved CCC approved User's Manual...

  • Page 106: Appendix C Legal Footnotes

    Appendix C Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis.

  • Page 107: Battery Life

    Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section in Chapter 6, Troubleshooting for more information. 64-Bit Computing 64-bit processors are designed to take advantage of 32 and 64 bit computing.
  • Page 108 TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power. After going through many charge and discharge cycles, the battery will lose its ability to perform at maximum capacity and will need to be replaced.

  • Page 109: Copy Protection

    Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. User's Manual...

  • Page 110: Information For Wireless Devices

    Appendix D Information for Wireless Devices Wireless LAN Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n or b/g/ n), as defined and approved by the Institute of Electrical and Electronics Engineers.

  • Page 111: Wireless Devices And Your Health

    If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support.global.toshiba.com, if you have any questions about using Wireless LAN or Bluetooth Card from TOSHIBA. In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm Your Bluetooth product is not compatible with devices using Bluetooth Version 1.0B specifications...
  • Page 112 Europe Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe France: Outdoor use Military Radiolocation use. limited to 10mW Refarming of the 2.4GHz band has e.i.r.p. within the been ongoing in recent years to band allow current relaxed regulation Full 2454-2483.5MHz implementation planned 2012.
  • Page 113 Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas, and on board aircraft. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight.
  • Page 114 check the current channel of operation. If operation is occurring outside of the allowable frequencies for outdoor use, as listed above, the user must contact the applicable national spectrum regulator to request a license for outdoor operation. Canada - Industry Canada (IC) This device complies with RSS 210 of Industry Canada.

  • Page 115: Important Notice

    If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.

  • Page 116: Device Authorization

    4 : The interference range of this equipment is less than 40m. : This equipment uses a frequency bandwidth from 2,400MHz to 2,483.5MHz. It is possible to avoid the band of mobile object identification systems. 3. Indication for Bluetooth The indication shown below appears on this equipment. 2.4 : This equipment uses a frequency of 2.4 GHz.

  • Page 117: Radio Approvals For Wireless Devices

    ® Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC b/g/n Wireless LAN The Name of the radio equipment: RTL8188CE DSP Research, Inc. Approval Number: D100075001 ® Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC b/g/n Wireless LAN The Name of the radio equipment: RTL8723AE DSP Research, Inc.
  • Page 118 2-10, 5-3 problems 6-13 save mode 4-5 types 5-3 Bluetooth Bluetooth Stack for Function keys 3-2 Windows by Toshiba 4-2 problems 6-14 Hard Disk Drive 2-9 Boot Priority 4-12 Hard disk drive automatic power off 4-4 Cleaning the computer 3-23...
  • Page 119 Memory media slot 3-15 Pointing device 6-8 Power 6-4 Moving the computer 3-23 Real Time Clock 6-6 Sound system 6-12 MultiMediaCard TOSHIBA support 6-14 removing 3-18 Touch Pad 6-8 USB device 6-10 USB mouse 6-9 Wireless LAN 6-14 Password power on 4-4...
  • Page 120 3-16 note 3-15 Security lock 3-20 Sleep Mode setting 1-7 System automatic 4-4 Sound system problems 6-12 TOSHIBA Assist 4-2 TOSHIBA HDD/SSD Alert Utility 4-3 TOSHIBA PC Diagnostic Tool 4-1 USB device problems 6-10 Video mode 3-23 Video RAM 2-10...

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