Transferring Calls - Cisco 7975G Software Manual
Unified ip phone guide for cisco unified communications manager 6.1(3) (sccp and sip)
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Also See for 7975G:
- Software manual (302 pages) ,
- Administration manual (217 pages) ,
- Troubleshooting and maintenance (25 pages)
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Transferring Calls
Transfer redirects a connected call. The target is the number to which you want to transfer the call.
If you want to...
Transfer a call without
talking to the transfer
recipient
Talk to the transfer
recipient before transferring
a call (consult transfer)
Transfer two current calls
to each other
(direct transfer) without
staying on the line (SCCP
phones only)
Redirect a call to a voice
message system
Tips
• If your phone has on-hook transfer enabled, complete the call by hanging up.
• If on-hook transfer is not enabled on your phone, hanging up without pressing Transfer again
places the call on hold.
• You cannot use Transfer to redirect a call on hold. Press Resume to remove the call from hold
before transferring it.
Cisco Unified IP Phone 7975G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)
Then...
1. From an active call, press Transfer.
2. Enter the target number.
3. Press Transfer again to complete the transfer or EndCall to cancel.
Note
If your phone supports on-hook transfer, you can alternately
complete the transfer by hanging up.
1. From an active call, press Transfer.
2. Enter the target number.
3. Wait for the transfer recipient to answer.
4. Press Transfer again to complete the transfer or EndCall to cancel.
Note
If your phone supports on-hook transfer, you can alternately
complete the transfer by hanging up.
1. Scroll to highlight any call on the line.
2. Press Select.
3. Repeat this process for the second call.
4. With one of the selected calls highlighted, press DirTrfr. (To
display DirTrfr you might need to press more.)
The two calls connect to each other and drop you from the call.
Note
If you want to stay on the line with the callers, use Join instead.
Press iDivert. For more information, see
Message System, page
Sending a Call to a Voice
28.
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