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Problem
Probable Cause
Not printed
Interface cable not connected
properly
Interface cable fault
Wrong printer settings on Windows
Printer not in online mode
TD cartridge or drum cartridge
not installed properly
Wrong printer setting on
application used
Printer driver not installed
properly
Optional memory not installed
properly
Printed characters
Interface cable not connected
(or graphics)
properly
different from those
Printer driver having problem
on screen
(Garbled characters)
Interface cable not conforming
to standard
Slow printing
When Windows 95 is used:
Spooling setting inadequate
Simultaneous use of two or more
application software programs
Resolution set to 600 dpi
Computer running out of memory
(RAM)
Remedy
Securely plug the interface cable into the connectors of this
printer and computer. (page 3)
Connect the same cable to another computer and printer
and do a test print to ensure the cable's integrity.
Connect a different cable to check that printing can be
done.
On the Windows control panel, choose the Printers icon
and make sure that the printer settings have been made to
connect to the port used (example: LPT1).
Confirm that the ON LINE light is lit. If not lit, press the
LINE key. (page 20)
Make sure that the TD cartridge and drum cartridge is
installed properly.
Make sure that the printer has been set on the application
software used.
Re-install the printer driver. Refer to "Installing the Printer
Driver". (page 5-16)
Make sure that the memory is installed in the machine
properly, and print the configuration page to check whether
or not the machine recognizes that the memory has been
changed. (page 35)
Securely plug the interface cable into the connectors of the
printer and computer. (page 3)
Quit and restart Windows.
Switch the printer off, then on.
Make sure that the interface cable conforms to the
standard.Refer to "Parallel Interface Specifications". (pege 36)
Choose the start task bar setting and click Printers. Right-
click the icon to choose the properties. Then click the
detailed spool setting button to choose the spool.
Start printing after quitting all unused application software
programs.
Set it to 300 dpi.
Add memory (RAM) to the computer.
CHECKLIST
31
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