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Telephony Features Available for the Cisco Unified IP Phone
For information about using most of these features on the phone, refer to Cisco Unified IP Phone 6921,
6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1.
Cisco Unified Communications Manager Administration also provides several service parameters that
Note
you can use to configure various telephony functions. For more information on accessing and
configuring service parameters, refer to Cisco Unified Communications Manager Administration Guide.
For more information on the functions of a service, select the name of the parameter or the question mark
help button in the Service Parameter Configuration window.
Table 5-1
Telephony Features for the Cisco Unified IP Phone
Feature
Description
Abbreviated dialing
Allows users to speed dial a phone number by
entering an assigned index code (1-99) on the
phone keypad.
Note
Users assign index codes from the User Options
web pages.
Audible Message
A stutter tone from the handset, headset, or
Waiting Indicator
speakerphone indicates that a user has one or more
(AMWI)
new voice messages on a line.
Note
Auto Answer
Connects incoming calls automatically after a ring
or two.
Auto Answer works with either the speakerphone
or the headset.
Auto-pickup
Allows a user to use one-touch pickup
functionality for call pickup features.
Block external to
Prevents users from transferring an external call to
external transfer
another external number.
Busy Lamp Field
Allows a user to monitor the call state of a
(BLF)
directory number associated with a speed-dial
button on the phone.
Busy Lamp Field
Provides enhancements to BLF speed dial. Allows
(BLF) Pickup
you to configure a Directory Number (DN) that a
user can monitor for incoming calls. When the DN
receives an incoming call, the system alerts the
monitoring user, who can then pick up the call.
Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)
5-2
You can use Abbreviated Dialing while
on-hook or off-hook.
The stutter tone is line-specific. You hear it
only when using the line with the waiting
messages.
Chapter 5
Configuring Features, Templates, Services, and Users
Configuration Reference
For more information, refer to the following:
Cisco Unified Communications Manager
•
Administration Guide,
Phone Configuration"
Cisco Unified Communications Manager
•
System Guide,
"Cisco Unified IP
chapter.
For more information, go to the
Phone" chapter in the Cisco Unified
Unified IP
Communications Manager System Guide.
For more information, go to the
Number Configuration"
Unified Communications Manager
Administration Guide.
For more information, go to the
chapter in the Cisco Unified Communications
Manager Features and Services Guide.
For more information, go to the
Transfer
Restrictions" chapter in the Cisco
Unified Communications Manager Features
and Services Guide.
For more information, go to the "Presence"
chapter in the Cisco Unified Communications
Manager Features and Services Guide.
For more information, go to the
chapter in the Cisco Unified Communications
Manager Features and Services Guide.
"Cisco Unified IP
chapter.
Phone"
"Cisco
"Directory
chapter in the Cisco
"Call
Pickup"
"External Call
"Call
Pickup"
OL-19025-01
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Troubleshooting
