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Cisco ATA186-I1 Administrator's Manual page 7

Analog telephone adaptor

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Installation and configuration manual (154 pages)

Table of Contents

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Debugging the Cisco ATA 186/188 Fax Services

Upgrading the Cisco ATA Signaling Image

Upgrading the Signaling Image Via Cisco CallManager

Upgrading the Signaling Image Manually

Confirming a Successful Signaling Image Upgrade

Troubleshooting

General Troubleshooting Tips

Symptoms and Actions

Installation and Upgrade Issues

Restarting the Cisco CallManager

Capturing Debugging Information

Using System Diagnostics

Local Tone Playout Reporting

Obtaining Network Status Prior to Getting IP Connectivity

OL-4652-01

Common Problems When Using IOS Gateways

Using prserv for Diagnosing Fax Problems

prserv Overview

9

Analyzing prserv Output for Fax Sessions

Using rtpcatch for Diagnosing Fax Problems

rtpcatch Overview

12

Example of rtpcatch

Analyzing rtpcatch Output for Fax Sessions

Using rtpcatch to Analyze Common Causes of Failure

rtpcatch Limitations

Procedure for Upgrading all Cisco ATAs at Once

Procedure for Upgrading One Cisco ATA

Running the Executable

Procedure for Upgrading One Cisco ATA

Preliminary Steps

4

Running the Executable File

Upgrade Requirements

5

5

Upgrade Procedure

6

Using a Web Browser

7

Using the Voice Configuration Menu

1

2

6

Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide for SCCP (version 3.0)

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Contents

vii

Table of Contents

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Chapters

Table of Contents

Related Products for Cisco ATA186-I1

This manual is also suitable for:

Ata186-i2-a Ata 186 Ata 188