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Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Text Part Number: OL-3141-01...
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You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures: •...
Voice Codecs Supported Additional Supported Signaling Protocols Other Supported Protocols Basic Services Fax Services Pre-call and Mid-call Services Pre-call Services Mid-call Services Installation and Configuration Overview Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
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Upgrading the SCCP Signaling Image 3-24 Adding the Cisco ATA to the Cisco CallManager Adding Cisco ATAs Manually Using the Cisco Bulk Administration Tool (BAT) Using Auto-Registration Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
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NumTxFrames 5-17 UDPTOS 5-17 OpFlags 5-17 VLANSetting 5-18 Optional Feature Parameters 5-19 SigTimer 5-19 RingCadence 5-20 Call-Progress Tone Parameters 5-21 List of Call-Progress Tone Parameters 5-21 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
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Procedure for Upgrading all Cisco ATAs at Once Procedure for Upgrading One Cisco ATA Running the Executable Procedure for Upgrading One Cisco ATA Upgrading the Signaling Image Manually Preliminary Steps Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
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Cisco VG248 Style Three-way Calling Procedure Cisco VG248 Call Transfer Procedure Cisco VG248 Conference Call Procedure Cisco ATA Style Cisco ATA Style Call Hold/Resume Procedure Cisco ATA Style Call Transfer Procedure Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
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Call Flow Scenarios for Successful Calls Cisco ATA-to-Cisco CallManager Cisco ATA-to-Cisco CallManager-to-Cisco ATA Performing a Cross-Protocol Upgrade L O S S A R Y N D E X Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) viii OL-3141-01...
This guide does not cover information related to the implementation of an SCCP Voice over IP (VoIP) network. Note The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated. Audience This guide is intended mainly for service providers and network administrators who administer VoIP services using the Cisco ATA.
Preface Conventions Table 1 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Administrator’s Guide (SCCP) Organization (continued) Chapter Description Chapter 4, “Adding the Cisco ATA to the Cisco CallManager” Provides information about adding the Cisco ATA to the Cisco CallManager environment.
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La traduzione delle avvertenze riportate in questa pubblicazione si trova nell’appendice, “Translated Safety Warnings” (Traduzione delle avvertenze di sicurezza). Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems. Cisco.com You can access the most current Cisco documentation on the World Wide Web at this URL: http://www.cisco.com/univercd/home/home.htm You can access the Cisco website at this URL: http://www.cisco.com...
Cisco Systems Corporate Headquarters (California, U.S.A.) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387). Documentation Feedback You can submit comments electronically on Cisco.com. On the Cisco Documentation home page, click Feedback at the top of the page. You can e-mail your comments to bug-doc@cisco.com.
No workaround is available. Cisco TAC Website You can use the Cisco TAC website to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC website, go to this URL: http://www.cisco.com/tac...
Cisco TAC website. Some services on the Cisco TAC website require a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register: http://tools.cisco.com/RPF/register/register.do...
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You can access the Internet Protocol Journal at this URL: http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.html • Training—Cisco offers world-class networking training, with current offerings in network training listed at this URL: http://www.cisco.com/en/US/learning/le31/learning_recommended_training_list.html Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
The Cisco ATA, which operates with Cisco voice-packet gateways, uses broadband pipes deployed through digital subscriber line (DSL), fixed wireless, cable modem, and other Ethernet connections. The term Cisco ATA refers to both the Cisco ATA 186 and the Cisco ATA 188, unless otherwise stated. Note Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP)
The Skinny Client Control Protocol (SCCP) is the Cisco standard for real-time calls and conferencing over Internet Protocol (IP). With SCCP, Cisco IP Phones can co-exist in an H.323 environment. When a Cisco CallManager is coupled with an H.323 Gatekeeper or an MGCP Call Agent, a Cisco ATA running SCCP interoperates with H.323 terminals on the far end to establish, control and clear audio calls.
Cisco ATA 188—Rear View PHONE 1 PHONE 2 LINK 10/100 PC 10/100 UPLINK LINK Power connector RJ-11 FXS ports LINK LED LINK LED RJ-45 10/100BaseT ports Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
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The Cisco ATA 188 RJ-45 LED shows network link and activity. The LED blinks twice when the • Cisco ATA is first powered on, then turns off if there is no link or activity. The LED blinks to show network activity and is solid when there is a link.
Chapter 1 Cisco Analog Telephone Adaptor Overview Software Features If the function button blinks slowly, the Cisco ATA cannot find the DHCP server. Check your Note Ethernet connections and make sure the DHCP server is available. Pressing the function button allows you to access to the voice configuration menu. For additional information about the voice configuration menu, see the “Voice Configuration Menu”...
Trivial File Transfer Protocol (TFTP) User Datagram Protocol (UDP) • Basic Services For an alphabetical list of Cisco ATA basic services and the parameters for configuring each service, see Table 3-5 on page 3-8. These services include the following features: •...
• Debugging and diagnostic tools • Fax Services The Cisco ATA supports two modes of fax services, in which fax signals are transmitted using the G.711 codec: Fax pass-through mode—Receiver-side Called Station Identification (CED) tone detection with • automatic G.711A-law or G.711µ-law switching.
The mode can be configured using bits 28 and 29 of the ConnectMode parameter (see the “ConnectMode” section on page 5-13). Table 1-2 lists the mid-call services that the Cisco ATA supports for each of the three modes. Table 1-2 also includes references to where the end-user procedure is described for each service. Table 1-2...
Installation and Configuration Overview Installation and Configuration Overview Table 1-3 provides the basic steps required to install and configure the Cisco ATA to make it operational in a typical Cisco CallManager environment. Table 1-3 Overview of the Steps Required to Install and Configure the Cisco ATA and Make it Operational...
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Chapter 1 Cisco Analog Telephone Adaptor Overview Installation and Configuration Overview Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 1-10 OL-3141-01...
Power-Down Procedure, page 2-6 • The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Note Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated.
Installing the Cisco ATA Network Requirements Network Requirements The Cisco ATA acts as an endpoint on an IP telephony network. The following equipment is required: Cisco CallManager version 3.0 or later • Voice packet gateway—Required if you are connecting to the Public Switched Telephone Network •...
5V power adaptor • Power cord • The Cisco ATA is intended for use only with the 5V DC power adaptor that comes with the unit. Note What You Need You also need the following items: Category-3 10BASE-T or 100BASE-T or better Ethernet cable. One cable is needed for each •...
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Place the Cisco ATA near an electrical power outlet. Step 2 Connect one end of a telephone line cord to the Phone 1 input on the rear panel of the Cisco ATA. Connect the other end to an analog telephone set.
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This LED is labeled ACT on the rear panel of the Cisco ATA 186 and is labeled LINK on the rear panel of the Cisco ATA 188. Do not cover or block the air vents on either the top or the bottom surface of the Cisco ATA. Overheating Caution can cause permanent damage to the unit.
Installing the Cisco ATA Power-Down Procedure Power-Down Procedure Caution If you need to power down Cisco ATA 186 or Cisco 188 at any time, use the following power-down procedure to prevent damage to the unit. Procedure Unplug the RJ45 Ethernet cable Step 1 Wait for 20 seconds.
Cisco ATAs. This method allows you to set up a default configuration file for all Cisco ATAs in the network. Additionally, you can set up a configuration file that is unique to a specific Cisco ATA. When the Cisco ATA powers up or boots up from a reset, it automatically downloads its configuration file from the Cisco CallManager TFTP server and updates its configuration parameters.
Cisco ATA receives a VLAN ID response from the network switch, the Cisco ATA enters that VLAN and adds 802.1Q VLAN tags to its IP packets. If the Cisco ATA does not receive a response with a VLAN ID from the network switch, then the Cisco ATA assumes it is not operating in a VLAN environment and does not perform VLAN tagging on its packets.
Specifying a Preconfigured VLAN ID or Disabling VLAN IP Encapsulation If you want the Cisco ATA to use a preconfigured VLAN ID instead of using the Cisco Discovery Protocol to locate a VLAN, or if you want to disable VLAN IP encapsulation, refer to...
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Example The following procedure shows you how to configure the OpFlags and VLANSetting parameters to allow the Cisco ATA to use a user-specified VLAN ID. In this example, the voice VLAN ID is 115 (in decimal format). Set bits 4-6 of the OpFlags parameter to 1, 0, and 1, respectively. This setting translates to the following...
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For example, the OpFlags setting of 0x00000052 is equivalent to 82 in decimal format, and the VLANSetting of 0x01cc002b is equivalent to 30146603 in decimal format. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
• Basic Configuration Steps in a Cisco CallManager TFTP Server Environment Table 3-3 shows the basic steps for configuring the Cisco ATA and making it operational in a typical SCCP environment, which includes a Cisco CallManager TFTP server. Table 3-3...
Configuring the Cisco ATA Using a TFTP Server The TFTP method of configuration is useful when you have many Cisco ATA because you can use a TFTP server for remote, batch configuration of Cisco ATAs. A TFTP server can host one unique configuration file for each Cisco ATA.
Configuring the Cisco ATA Using a TFTP Server Setting Up the TFTP Server with Cisco ATA Software This section provides the procedure for the Cisco ATA administrator to obtain the correct Cisco ATA software and set up the Cisco CallManager TFTP server with this software.
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802.1P Class of Service (Cos) Bit configuration • VLANSetting, page 5-18 Ring-cadence format RingCadence, page 5-20 Tone format: BusyTone, CallWaitTone Call-Progress Tone Parameters, page 5-21 ConfirmTone, DialTone, ReorderTone, and RingBackTone parameters Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
The following procedure illustrates how to create the Cisco ATA default configuration file, convert it to the required binary format that the Cisco ATA can read, and store it on the TFTP server so that the Cisco ATA will download it during the boot-up process: Procedure Make a copy of the sk_example.txt file and rename it atadefault.txt.
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During the boot-up process, the Cisco ATA will download this file as its configuration file unless it first finds a Cisco ATA-specific configuration file named for the MAC address of the Cisco ATA. (If you want to create a MAC-address configuration file for a specific Cisco ATA, see the “Creating a Configuration...
The following procedure illustrates how to create a Cisco ATA-specific configuration file, convert it to the required binary format that the Cisco ATA can read, and store it on the TFTP server so that the Cisco ATA will download it as soon as you reset the Cisco ATA.
Cisco ATA MAC address. This is the name you use for the unique Cisco ATA binary configuration file. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP)
By default, the Cisco ATA-specific ata<macaddress> configuration file is not encrypted. If encryption of is required, however, you must manually configure the EncryptKey parameter before you boot up the Cisco ATA so that the TFTP method is secure. Use either the voice configuration menu (see the “Voice Configuration Menu”...
If the Cisco ATA EncryptKey parameter has the value of 0 or is not included in input-text-file, the Secret is used to encrypt the output-binary-file. If input-text-file sets the Cisco ATA EncryptKey parameter to a nonzero value and the -e option is used, then output-binary-file is encrypted with the EncryptKey parameter set in input-text-file and Secret is ignored.
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Procedure if DHCP Server is not Under Control of Cisco ATA Administrator This is the procedure to use if the DHCP server is not under the control of the Cisco ATA administrator, which means that the URL of the TFTP server must be manually configured.
Step 1 Set the UseTFTP parameter to 1. Step 2 Set the Cisco ATA parameter TftpURL to the IP address or URL of the TFTP server. For more Step 3 information on setting the TftpURL parameter, see the “TftpURL” section on page 5-4.
The main reasons to use the voice configuration menu are to establish IP connectivity for the Cisco ATA if a DHCP server is not being used in your network environment, and to reset the Cisco ATA to its factory values if necessary. You can also use the voice configuration menu if you need to configure a small number of parameters or if the web interface and TFTP configuration are not available.
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Chapter 3 Configuring the Cisco ATA for SCCP Voice Configuration Menu If you are using the voice configuration menu to statically configure the Cisco ATA IP address, Note you must disable DHCP by setting its value to 0. Table 3-6...
Press the digits 322873738 (FACTRESET) then press # on the telephone keypad. Step 2 Press 3 on your telephone keypad to confirm that you want to reset the Cisco ATA, then hang up the phone. Step 3 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP)
Cisco ATA Web Configuration Page Cisco ATA Web Configuration Page You can use the Cisco ATA web configuration page in a non-TFTP configuration environment, or in a TFTP configuration environment as a read-only record of individual customer parameters. Figure 3-1 shows an example of the Cisco ATA web configuration page, which displays all configurable parameters.
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16384 You can access the web configuration page from any graphics-capable browser, such as Microsoft Internet Explorer or Netscape. This provides easy initial access to the Cisco ATA configuration within the administrator’s private network. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP)
From the Device pull-down menu, select Phone. The Find and List Phones screen appears. Step 3 In the area next to the Find button, enter a portion or all of the Cisco ATA MAC address, then press Find. Step 4 The Find and List Phones screen reappears, and now contains the Cisco ATAs that match the find criteria you entered in the previous screen.
Step 8 Upgrading the SCCP Signaling Image For instructions on how to upgrade the Cisco ATA to the most recent SCCP signaling image, refer to the following list: To use the recommended Cisco CallManager TFTP method of upgrading any or all Cisco ATAs at •...
For Cisco CallManager 3.2 or later, register the Cisco ATA as the Cisco ATA 186 device type (regardless of whether the device is a Cisco ATA 186 or a Cisco ATA 188). If you are using a version of Cisco CallManager prior to Release 3.2, you must register the Cisco ATA as the Cisco 7960 device type.
In the Directory Number field, assign a directory number to the Cisco ATA. Step 9 From the Partition drop-down list, you can select a partition for the Cisco ATA or you can keep the Step 10 default value of None.
Click the Insert button (called the Update button in Cisco CallManager version 3.2). A popup window asks you if you want to return to the current-device page. Click OK. To add a second FXS port to Cisco CallManager, go back to Step 3 and proceed from there. Step 12 You need to fabricate a MAC address for the Phone 2 port by dropping the two left-most digits from the Cisco ATA MAC address and add the digits 01 to the right-most portion of the MAC address.
Using Auto-Registration • If you want to add a second Cisco ATA FXS port to Cisco CallManager, you need to fabricate a MAC address for the Phone 2 port by dropping the two left-most digits from the Cisco ATA MAC address and add the digits 01 to the right-most portion of the MAC address.
Numeric digit string – The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Note Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated.
“Creating a Configuration File for a Specific Cisco ATA” section on page 3-12. The sk_example.txt file contains all the Cisco ATA default values. The sections that follow this listing describe all the parameters in this file. #txt UIPassword:0...
To clear a password, change the value to 0. You cannot recover a forgotten password unless you reset the entire configuration of the Cisco ATA (see “Resetting the Cisco ATA to Factory Default Values” section on page 3-20).
Parameters for Configuration Method and Encryption Parameters for Configuration Method and Encryption This section describes parameters for instructing the Cisco ATA how to locate its TFTP server and how to encrypt its configuration file. These parameters are: UseTFTP, page 5-4 •...
• EncryptKey Description This parameter specifies the encryption key that is used to encrypt the Cisco ATA configuration file on the TFTP server. The cfgfmt tool, which is used to create a Cisco ATA binary configuration file (see the “Using the EncryptKey Parameter and cfgfmt Tool”...
• • StaticNetMask, page 5-8 DHCP Description A DHCP server can be used to automatically set the Cisco ATA IP address, the network route IP address, the subnet mask, DNS, NTP, TFTP, and other parameters. 1—Enable DHCP • 0—Disable DHCP •...
StaticRoute, page 5-7 • • StaticNetMask, page 5-8 StaticRoute Description Configure the Cisco ATA statically assigned route in this parameter if the DHCP parameter is set to 0. Value Type IP address Default 0.0.0.0 Voice Configuration Menu Access Code Related Parameters •...
• EPID0orSID0 and EPID1orSID1 SIDx specifies whether to enable the Phone 1 and/or Phone 2 ports on the Cisco ATA to register with Cisco Call Manager. (EPIDx is not for SCCP.) SIDx can be one of the following values: 0—Disables port; port does not attempt to register with Cisco CallManager •...
Use this parameter only if the default Cisco CallManager TFTP method is not desirable for configuring the Cisco CallManager IP address, in which case you must set the UseTftp parameter to 0. If you specify a Cisco CallManager port, you must separate the port number from the host IP address with a colon (:).
The other parameters in this portion of the screen are not for SCCP. UseMGCP Description Set this parameter to 0 if you are using the Cisco ATA as an SCCP client. (Set this parameter to 1 if you are using the Cisco ATA as an MGCP client.) Value Type...
0—Select G.723.1 as the low-bit-rate codec (available only for connections 0 and 2). • 3—Select G.729A as the low-bit-rate codec (available only for connection 0). • If LBRCodec=0, then both Cisco ATA FXS ports can operate with the following codecs: • Number of codecs=3 •...
Value Type Bitmap Default 0x00350035 Voice Configuration Menu Access Code Related Parameters LBRCodec, page 5-11 • ConnectMode, page 5-13 • Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 5-12 Ol-3141-01...
When Bit 0 is set to 1, the Cisco ATA checks the silence suppression setting on the Cisco CallManager to determine if silence suppression should be applied to the call. When Bit 0 is set to 0, the Cisco ATA will not use silence suppression regardless of the silence suppression setting on the Cisco CallManager.
Appendix A, “How to Use Pre-call and Mid-call Services.” 0/1—Disable/enable Cisco IOS Telephony Solution (ITS). Cisco ITS runs on an IOS router and is a subset of Cisco CallManager. If you have Cisco ITS, refer to the documentation for that product.
This parameter is for setting the primary domain name server (DNS) IP address, if the DHCP server does not provide one. If DHCP provides DNS1IP (and if it is non-zero), this parameter overwrites the DHCP-supplied value. You cannot specify a port parameter. The Cisco ATA uses the default DNS port only.
Domain Description The Cisco ATA uses the value of this parameter for a DNS search if either the TftpUrl or CM0orCA0 parameters do not contain a fully qualified domain name. For example, if cm1 is specified as the Cisco CallManager URL, and cisco.com is the value of the Domain parameter, then the Cisco ATA uses cm1@cisco.com for its DNS search.
Voice Configuration Menu Access Code OpFlags Description Use this parameter to enable/disable various operational features. Table 5-3 for bit definitions of this parameter. Value Type Bitmap Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 5-17 Ol-3141-01...
If Bit 3=1, the Cisco ATA does not request DHCP option 150 in the DHCP discovery message; some DHCP servers do not respond if option 150 is requested. If Bit 4 = 1, the Cisco ATA use the VLAN ID specified in the VLANSetting parameter for VLAN IP encapsulation (see the “VLANSetting”...
This parameter controls various timeouts. Table 5-4 contains bit definitions of this parameter. Value Type Bitmap Default 0x00000064 Voice Configuration Menu Access Code Related Parameter CallWaitTone, page 5-25 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 5-19 Ol-3141-01...
List of three integer values, separated by commas Range 1-65535 Default 2, 4, 25 Recommended Values: • United States —2,4,25 Sweden — 1,5,25 • Voice Configuration Menu Access Code Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 5-20 Ol-3141-01...
A value of 1 indicates a steady tone and causes the Cisco ATA to ignore the on-time and off-time parameters. A value of 0 indicates an on/off tone pattern and causes the Cisco ATA to use the on-time and off-time parameters.
“How to Calculate Scaling Factors” section on page 5-22. Note All tones are persistent (until the Cisco ATA changes state) except for the call-waiting tone and the confirm tone. The call-waiting tone, however, repeats automatically once every 10 seconds while the call-waiting condition exists.
DialTone Description The Cisco ATA plays the dial tone when it is ready to accept the first digit of a remote address to make an outgoing call. This parameter is for specifying the inside dial tone in SCCP. The outside dial tone in SCCP is fixed at 450Hz+540Hz@-6dBm.
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Voice Configuration Menu Access Code ReorderTone Description The Cisco ATA plays the reorder tone (also known as congestion tone) if the outgoing call failed for reasons other than busy. Default values for the nine-integer array ntone—2 •...
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Voice Configuration Menu Access Code CallWaitTone Description The Cisco ATA plays the call-waiting tone when an incoming call arrives while the user is connected to another party. Default values for the nine-integer array ntone—1 •...
NPrintf Description Use this parameter to specify the IP address and port of a host to which all Cisco ATA debug messages are sent. The program prserv.exe, which comes bundled with the Cisco ATA software, is needed to capture the debug information.
NPrintf, page 5-26 MediaPort Description Use this parameter to specify the base port where the Cisco ATA transmits and receives RTP media. This parameter must be an even number. Each connection uses the next available even-numbered port for RTP. Value Type...
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Chapter 5 Parameters and Defaults Optional Feature Parameters Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 5-28 Ol-3141-01...
The fax upspeed method allows you to use low bit-rate codecs such as G.723 and G.729 for voice calls, and G.711 codecs for fax calls. With a fax call, the Cisco ATA detects a 2100-Hz CED tone or V.21 preamble flag, then informs the remote gateway of its intent to switchover to G.711 via a peer-to-peer message.
The AudioMode parameter is a 32-bit value. The lower 16 bits apply to the Phone 1 port of the Cisco ATA and the upper 16 bits apply to the Phone 2 port of the Cisco ATA. Example The following is an example of configuring the Phone 1 port of the Cisco ATA for fax pass-through mode: 0xXXXX0015...
• the offset to 4 results in the Cisco ATA sending an NSE payload-type value of 100 by default. Valid offset values range from 2 to 23 (NSE payload type value of 98 to 119). Set this value to match the value for your Cisco gateways.
Router(config)# dial-peer voice tag voip Router(config-dial-peer)# incoming called-number . For the Cisco ATA ConnectMode parameter, turn off bits 14 and 15. This enables the sending of fax Step 3 pass-through signals and the detection of incoming fax pass-through signals using the Cisco proprietary method.
When setting up dial-peer for fax pass-through, it is necessary to set up a pair of dial-peers for inbound Step 3 and outbound calls between the Cisco ATA and Cisco IOS gateways. You do this by specifying the destination-pattern and incoming-called number. The destination-pattern should point to the Cisco ATA, while the incoming-called number should apply to all numbers that the Cisco ATA is allowed to dial.
The AudioMode parameter is a 32-bit value. The lower 16 bits apply to the Phone 1 port of the Cisco ATA, and the upper 16 bits to the Phone 2 port. The following is an example of the Phone 1 port of the Cisco ATA configured for G.711-only fax mode:...
Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Configuring the Cisco IOS Gateway for Fax Mode On the Cisco gateway, disable both fax relay and fax pass-through at the dial-peer level or system level with the following commands: Procedure...
Microsoft Windows-based PC and serves as a log server that captures debug information that the Cisco ATA sends to your PC IP address/port. The debug information is saved into a readable text file.
<port> is the port number you have selected. If <port> is omitted, the default port number is 9001. As prserv receives debug information from the Cisco ATA, it displays the information on the DOS screen and saves it to the output file <port>.log.
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CED tone or V.21 preamble flag, after which the gateways send NSE packets to initiate switchover. For fax pass-through mode, check the Cisco ATA debug log to verify that it is acting as an originating Note gateway as well as a terminating gateway.
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Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Originating-Gateway Example When the Cisco ATA is used as an originating gateway for a fax session, make sure that the following conditions are true: • The Cisco ATA receives and responds to CED-tone-event NSE packets.
The output files of rtpcatch include a summary file and audio stream files. The summary file is <prefix>.sum if <prefix> is specified, otherwise it is file.sum. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 6-12...
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Debugging the Cisco ATA 186/188 Fax Services Stream files are labeled with an integer tag beginning with 00. Stream files are also tagged with the extension pcm for G.711A/G.711µ-law, 723 for G723.1, 729 for G729, t38 for T.38, and cfr for Cisco Fax Relay.
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G.723-compressed stream from <2.123:10000> to <2.116:10002>; 38 packets (70 frames) were processed by rtpcatch. No lost packets were detected and seven silence packets were found. • ---------- FAX Summary 1 ---------- Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 6-14 Ol-3141-01...
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203, Modem Relay Mode, CM Tone Detected – event Cisco Fax Relay (with RTP payload type 96) – event Cisco Fax Relay ACK (with RTP payload type 97) – Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 6-15 Ol-3141-01...
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137]<3.200=>2.53> NSE PT 100, EVT 192: Up-Speed, CED tone Detected 140]<2.53=>3.200> Codec G711u/D Analysis Both sides initially use G.723. • <3.200> switches to G.711µ-law using a dynamic payload type. • Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 6-16 Ol-3141-01...
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Possible Causes for Failure • The Cisco ATA is not configured with fax mode or fax pass-through mode. If the Cisco ATA is the gateway for a fax sender, the remote gateway is not configured with fax • pass-through mode.
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The <2.53> gateway does not respond to the NSE signaling packets. • Possible Causes for Failure Fax/modem pass-through option is not enabled on the gateway. • Fax/modem pass-through NSE payload type are configured differently on the Cisco ATA and the • gateway. Example 6-9 Fax Pass-through Mode Failure ---------- FAX Summary 1 ---------- 37]<2.53=>3.200>...
Fax transmission fails because <2.53> gateway does not receive any NTE packets, and it drops the • fax call. Possible Cause for Failure The Cisco ATA does not support the NTE signaling method and requires that the gateways use the • NSE signaling method. rtpcatch Limitations rtpcatch performs optimally when analyzing capture files containing only one VoIP session.
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Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 6-20 Ol-3141-01...
Caution damage to the device. The function button blinks during an upgrade. The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Note Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated.
Step 4 In the Device Type list, find the device type Cisco ATA 186. In the Load Information field next to the device type of Cisco ATA 186, enter the name of the signaling image (the signaling image has an extension of .zup, for example, ATA186-v2-15-ms-020812a.zup) to use for upgrading the Cisco ATAs.
From the Device pull-down menu, select Phone. The Find and List Phones screen appears. In the area next to the Find button, enter a portion or all of the Cisco ATA MAC address, then press Find. In the area next to the Find button, enter a portion or all of the Cisco ATA MAC address, then press Find.
The executable file that you need is called ata186us.exe, and is bundled in the Cisco ATA release-software zip file. You should use this procedure only if the Cisco CallManager IP address or URL has been statically configured with the CA0orCM0 or CA1orCM1 parameters (see the “CA0orCM0 and CA1orCM1”...
-d1,-d2,-d3—Choose a verbosity level for debugging, with -d3 being the most verbose. • image file—This is the name of the signaling image file to which the Cisco ATA will upgrade. • Example To upgrade the Cisco ATA to the signaling image ata186-v2-15-020723a.zup, you can use the following syntax: ata186us -any -d1 ata186-v2-15-020723a.zup...
Confirming a Successful Signaling Image Upgrade You can verify that you have successfully upgraded the Cisco ATA signaling image by using one of the following methods: Using a Web Browser, page 7-6 •...
To use the voice configuration menu to verify a successful image upgrade, perform the following steps: Procedure Step 1 Pick up the telephone handset attached to the Phone1 port of the Cisco ATA. Step 2 Press the function button on the Cisco ATA.
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Chapter 7 Upgrading the Cisco ATA Signaling Image Confirming a Successful Signaling Image Upgrade Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
Contacting TAC, page 8-8 • The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Note Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated.
Ensure that the TftpURL is correctly set to the URL or IP address of the TFTP server that is hosting the configuration file for the Cisco ATA. If you are using DHCP to supply the TFTP server IP address, make sure that the TftpURL is set to 0. Also, unless the TftpURL is an IP address, be sure that the DNS1IP and DNS2IP values are properly set to resolve the TftpURL supplied by DHCP.
Make sure that all cables are connected. Installation and Upgrade Issues The red LED is flashing slowly on the function button. Symptom The Cisco ATA is trying to obtain the DHCP address or the software image is being Possible Cause upgraded. Possible Cause The Ethernet cable is unplugged.
Possible Cause Set the correct country DialTone value. Recommended Action Restarting the Cisco CallManager If you need to restart the Cisco CallManager after a signaling image upgrade, follow the steps below: Procedure Open your web browser Step 1 Step 2 Access the CallManager administration page: http://<IP address>/ccmadmin...
Debugging The MS-DOS Windows-based debugging program tool, preserv.exe, is included in every software upgrade package. The tool is also available from Cisco TAC. The prserv program is used in conjunction with the NPrintf configuration parameter (see the “NPrintf” section on page 5-26).
Step 2 If the Cisco ATA cannot ring the phone, find a phone that can ring at a lower ringing voltage. Also, try to use only one phone instead of multiple phones in parallel. Does the Cisco ATA support network address translation (NAT) when it is loaded with an SCCP image? No, NAT is not supported by the Cisco ATA with the SCCP image.
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Frequently Asked Questions Can I change the RTP frame size of voice codecs for the Cisco ATA when using with SCCP image? Yes. The RTP frame size is controlled by the Cisco CallManager when the Cisco ATA uses the SCCP image.
Hardware version number—To identify the hardware revision number, use the serial number and • MAC address found on the label on the bottom of the Cisco ATA. The MAC address can also be obtained using voice menu option 24. For instructions on contacting TAC, see the “Obtaining Technical Assistance”...
Procedures for Using Pre-call Services, page A-1 • Procedures for Using Mid-call Services, page A-4 • The services listed in this section are supported by Cisco CallManager. For Cisco IOS Telephony Service Note (ITS)-supported services, refer to ITS documentation. Procedures for Using Pre-call Services The following list contains the pre-call services that the Cisco ATA (SCCP protocol) supports: •...
Press * then 1 to activate speed dial 1 • • Press * then 2 to activate speed dial 2 • Press * then 3 to activate speed dial 3 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
Conference number to reserve a conference. When someone dials the MeetMe Conference number, you receive a confirmation tone and can begin Step 2 conferencing with the caller. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
Procedures for Using Mid-call Services The method of initiating and using mid-call services during a call when using SCCP differs according to mode, which is configured by the Cisco ATA administrator using the ConnectMode parameter (see the “ConnectMode” section on page 5-13).
If the previously active party has hung up, you can answer your phone and resume your conversation with the holding party. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
When the other party answers or the remote telephone rings, hang up to transfer the call. You can perform Step 3 a hookflash at any time to halt the operation and resume the original call. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
After you hang up, the telephone rings if the original party is still holding. Step 4 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
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Appendix A How to Use Pre-call and Mid-call Services Procedures for Using Mid-call Services Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
Follow each voice menu code with #. Note The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Note Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated.
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When TFTP configuration is used, IP address of the TFTP server UDP TOS bits Determines the precedence and delay of UDP IP packets Use TFTP Enables TFTP as configuration method Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
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Used in the software process to enter the IP address of the PC Upgrade language to English When upgrading software, changes or upgrades the voice prompt language to English Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
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Appendix B Voice Menu Codes Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
Software Specifications (All Protocols), page C-3 • The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Note Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated.
Software Specifications (All Protocols) Description Specification Call progress tones Configurable for two sets of frequencies and single set of on/off cadence Dual-tone multifrequency (DTMF) DTMF tone detection and generation Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
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In simultaneous dual-port operation, the second port is Note limited to G.711 when using G.729. G.723.1 • • G.729, G.729A, G.729AB G.723.1 • • G.711A-law G.711µ-law • Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
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Appendix C Cisco ATA Specifications Software Specifications Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
Call Flow Scenarios for Successful Calls, page D-3 • The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Note Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated.
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Media Control Messages • StationStartMediaTransmission – – StationStopMediaTransmission – StationStartSessionTransmission – StationStopSessionTransmission StationMulticastMediaReception – StationMulticastMediaReceptionAck – StationStopMulticastMediaReception – StationStartMulticastTransmission – StationStopMulticastTransmission – StationOpenReceiveChannel – StationOpenReceiveChannelAck – StationCloseReceiveChannel – Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
Illustrates the Cisco ATA registering with Cisco CallManager: Figure D-1 Cisco ATA-to-Cisco CallManager Cisco ATA Cisco CallManager StationRegister StationPort StationRegisterAck StationCapbilitiesReq StationVersionReq StationCapabilitiesRes StationVersionRes Additional Optional Messages StationButtonTemplateReq StationButtonTemplateRes StationTimeDateReq StationDefineTimeDate Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
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Step Action Description Step 1 StationRegister—Cisco ATA to Cisco CallManager Cisco ATA sends a message to announce its existence to the Cisco CallManager. Step 2 StationReset—Cisco CallManager to Cisco ATA The Cisco CallManager commands the Cisco ATA to reset its processes.
Call Flow Scenarios for Successful Calls Cisco ATA-to-Cisco CallManager-to-Cisco ATA Figure D-2 illustrates the call flow between Cisco ATA 1 and Cisco ATA 2 through a Cisco CallManager. The call flow is as follows: Figure D-2 Cisco ATA-to-Cisco CallManager-to-Cisco ATA...
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(Steady)—Cisco CallManager to Cisco ATA 2 the Cisco ATA turns on its function button, then turns off the Function button once both ports are in the on-hook state. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
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Step 32 Station On Hook—Cisco ATA 1 to Cisco Cisco ATA informs the Cisco CallManager that Cisco ATA 1 is CallManager now in an On Hook condition. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
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Appendix D SCCP Call Flows Call Flow Scenarios for Successful Calls Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01...
TFTP server, the Cisco ATA updates its firmware with the new image_file_name. To contact the TFTP server, the Cisco ATA uses the TFTP server IP address that is contained within the value of the upgradecode parameter.
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TFTP server IP address of 192.168.2.170. This download occurs after the Cisco ATA downloads its configuration file that contains the directive from the upgradecode parameter. Also, the upgrade occurs only if the internally cached image_id in Cisco ATA is different from the value 0x020723a.
The decimal step number then is coded in its binary equivalent prior to transmission. The process is reversed at the receiving terminal using the same nonlinear scale. Compare with compression and expansion. See also A-law and µ-law. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) GL-1 OL-3141-01...
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A firewall router uses access lists and other methods to ensure the security of the private network. Fax over IP FoIP Fully Qualified Domain (FQDN) format “mydomain.com” or “company.mydomain.com.” FQDN Frequency shift key. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) GL-2 OL-3141-01...
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Foreign Exchange Office. An FXO interface connects to the public switched telephone network (PSTN) central office and is the interface offered on a standard telephone. Cisco FXO interface is an RJ-11 connector that allows an analog connection at the PSTN central office or to a station interface on a PBX.
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Network Time Protocol. Protocol built on top of TCP that assures accurate local time-keeping with reference to radio and atomic clocks located on the Internet. This protocol is capable of synchronizing distributed clocks within milliseconds over long time periods. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) GL-4 OL-3141-01...
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Signaling connection control part. SCCP Session Definition Protocol. An IETF protocol for the definition of Multimedia Services. SDP messages can be part of SGCP and MGCP messages. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) GL-5 OL-3141-01...
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Voice activity detection. When enabled on a voice port or a dial peer, silence is not transmitted over the network, only audible speech. When VAD is enabled, the sound quality is slightly degraded but the connection monopolizes much less bandwidth. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) GL-6 OL-3141-01...
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IP network. In VoIP, the DSP segments the voice signal into frames, which then are coupled in groups of two and stored in voice packets. VoIP is a blanket term, which generally refers to Cisco’s standard-based (for example H.323) approach to IP voice traffic.
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Glossary Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) GL-8 OL-3141-01...
G.729 5-14 in a non-TFTP setting IP precedence 5-17 CA0orCM0 parameter 3-15 low-bit-rate codec 5-11 Caller ID 5-14 methods Caller ID format Cisco ATA 186 and Cisco 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) IN-1 OL-3141-01...
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3-11 downloading software from CCO configuration file template duplexity configuration methods dynamic payload type 5-13 configuration text file template confirm tone 5-26 Cisco ATA 186 and Cisco 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) IN-2 OL-3141-01...
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Function button MAC address fabrication function button 1-4, 3-3, 3-18, 7-1 manually adding Cisco ATAs to Cisco CallManager FXS ports manually configuring the CA0orCM parameter 3-15 Cisco ATA 186 and Cisco 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) IN-3 OL-3141-01...
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IP connectivity 3-19 RTP packets 6-12 parameters not used for SCCP 3-10 RTP packet size configuration 5-17 parameter types RTP payload type 5-13 password RTP statistics 6-12 Cisco ATA 186 and Cisco 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) IN-4 OL-3141-01...
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3-19 upgrading all Cisco ATAs at once Static IP upgrading only one Cisco ATA static IP configuration upgrading signaling image StaticIP parameter upgrading software StaticNetMask parameter Cisco ATA 186 and Cisco 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) IN-5 OL-3141-01...
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3-18 basic IP connectivity 3-19 warnings circuit breaker (15A) installation lightning activity main disconnecting device No. 26 AWG product disposal web-based configuration disallow 5-18 Web configuration Cisco ATA 186 and Cisco 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) IN-6 OL-3141-01...