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Panasonic Toughbook CF-19PJRFXAM Reference Manual
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Panasonic Toughbook CF-19PJRFXAM Reference Manual

Panasonic Toughbook CF-19PJRFXAM Reference Manual

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Reference Manual

Personal Computer
CF-19 Series
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Summary of Contents for Panasonic Toughbook CF-19PJRFXAM

  • Page 1: Reference Manual

    Reference Manual Personal Computer CF-19 Series Model No. We recommend that this Reference Manual be printed.
  • Page 2 Regarding Windows Vista You can select the Classic view of Control Panel or the Classic Start menu. You can also change the way a user logs on or off. This manual explains using the Windows Vista default setting (not Classic view or Classic Start menu etc.). Windows Update You can update to the latest patches and service packs for Windows with the following menus.
  • Page 3 Regarding Windows Vista When high-frequency sound occurs If high-frequency sound occurs around keyboard while using the computer, change the settings for the USB power saving function. A standard user needs to enter an administrator password and click [OK]. Set [USB selective suspend setting] to [Enabled]. Click (Start) - [Control Panel] - [System and Maintenance] - [Power Options].

  • Page 4: Key Combinations

    Key Combinations NOTE Do not repeatedly press the keys in quick succession. Do not use the key combinations together with touch pad (external mouse), touchscreen (only for model with touch- screen), dual touch (only for model with dual touch), tablet buttons, or other key operations. Do not use the key combinations before you log on to Windows.
  • Page 5 Key Combinations Function Pop-up icon Volume Fn+F5 (Fn+F5= down / Fn+F6= up) Fn+F6 NOTE When fine-tuning the sound volume, press and hold Fn, and press F5 or F6 intermittentlzy. This does not work on beeps or speakers connected to the USB port. Fn+F7 Activate sleep ( page...
  • Page 6 When you press Fn, the key is locked (pressed-down) until you press another key. Use this when pressing difficult key combinations. • Pop-up icon on/off Start up the Hotkey Settings. Click (Start) - [All Programs] - [Panasonic] - [Hotkey Settings]. Make the settings. [Use Fn key lock] When using an Fn key combination Press Fn once. (Locked) Press another key.

  • Page 7: Tablet Buttons

    Tablet Buttons Button Function LCD Brightness : down / : up Input Panel Tablet PC Input Panel on/off This button does not work on the Welcome screen. Enter Works as Enter. Rotation Rotates the display. ( page Do not press the button again until the display rotation is completed. Security Works as Ctrl + Alt + Del.
  • Page 8 Tablet Buttons Setting the Tablet Buttons NOTE You can have different settings for each user. On the Windows logon screen and Welcome screen, the tablet buttons are enabled and work in default irrespective of the settings you made. To change the tablet button functions You can change the functions of the Input Panel ( )/Enter ( )/Rotation (...
  • Page 9 Touchscreen <Only for model with touchscreen> You can use the touchscreen function to perform the same operation as the touch pad and mouse. Touch the screen surface with the stylus (included). For further information, click (Start) - [All programs] - [Tablet PC] - [Tablet PC Touch Training]. To right-click Touch and hold with the stylus, or touch and select the right button of “touch pointer”.
  • Page 10 Touchscreen Wash the soft cloth when it becomes dirty When the soft cloth becomes dirty, wash it with mild detergent. Do not use bleach or fabric conditioner (softener), or try to sterilize the cloth by boiling. If the soft cloth is dirty, it may be ineffective in cleaning the touchscreen, and in fact may cause dirt to adhere to the touch- screen.

  • Page 11: Click [Calibrate

    Touchscreen Touchscreen Calibration A standard user needs to perform the calibration as an administrator before performing the calibration for each user. Touch Screen Calibration Utility NOTE At first, log on to Windows as an administrator, and perform this calibration. Return the rotated display to [Primary Landscape] before the touchscreen calibration. Run [Touch Screen Calibration Utility].
  • Page 12 Dual Touch <Only for model with dual touch> You can use the digitizer function to perform the same operation as the touch pad and mouse by touching the screen surface with the digitizer pen (included). And you can use the touchscreen function to perform the same operation as the touch pad and mouse by touching the screen with your finger.
  • Page 13 Dual Touch Check the following to prevent the surface of the screen from being scratched Is the surface clean? Is the soft cloth clean? Is the tip of the digitizer pen clean? Things to keep in mind when using the dual touch Do not apply excessive force to the screen Do not lift the computer while holding the LCD screen, or allow the screen to be twisted.

  • Page 14: Table Of Contents

    Dual Touch Touchscreen Calibration Return the rotated display to [Primary Landscape] before the touchscreen calibration. Run [Touch Settings]. Click (Start) - [Control Panel] - [Hardware and sound] - [Touch Settings]. Click [Calibrate...]. Touch each of the 9 “+” target marks one by one, and then click [Finished]. Restart the computer.

  • Page 15: Panasonic Hand Writing

    [Exit Panasonic Hand Writing], and then restart Panasonic Hand Writing. Panasonic Hand Writing may not work properly if another application software is active. In this case, close the applica- tion software and try handwriting again.
  • Page 16 Display Rotation Rotating the Display Press the Rotation button (A). ° Each time you press the button, the screen display rotates counter-clockwise by 90 NOTE Alternatively you can rotate the display by the following procedure. Click (Start) - [Control Panel] - [Mobile PC] - [Change screen orientation]. While the display is rotated: •...
  • Page 17 Display Rotation Changing the Settings Right-click on the notification area and click [Setting]. The Display Rotation Tool screen appears. Change the settings. (A): In the following cases, the display is automatically set to the default angle. When switching from Laptop mode to Tablet mode, or vice versa When Windows is started up When another user logs on with the Fast User Switching function When resuming from sleep or hibernation...
  • Page 18 Sleep or Hibernation Functions Starting Up Your Computer Quickly The sleep or hibernation functions allow you to shut off the computer without closing programs and documents. You can quickly return to the programs and documents that you were working on before sleep or hibernation. Function Data is saved to Recovery time...
  • Page 19 Sleep or Hibernation Functions Entering/Resuming from Sleep or Hibernation To enter sleep or hibernation Close the display, or slide the power switch (A) until a beep sounds. Sleep: The power indicator (B) blinks green. Hibernation: The power indicator (B) goes off. You can alternatively use the Windows menu to enter sleep or hibernation.
  • Page 20 Sleep or Hibernation Functions To resume from sleep or hibernation Open the display, or slide the power switch (A). In the default setting, the Windows password will be requested to resume. CAUTION Do not perform the following operations until resuming is complete. After the display is resumed, wait approximately 15 seconds (normally) or 60 seconds (when the computer is on a network).
  • Page 21 Sleep or Hibernation Functions Changing When the Computer Sleeps or Hibernates Sleep Click on the notification area, and click [More power options]. Click [Change when the computer sleeps] of the power plan you want to change. Select the setting for [Put the computer to sleep], and then click [Save changes]. The setting for hibernation may change unexpectedly when you change the setting for sleep.

  • Page 22: Saving Power

    Disable Wake Up from wired LAN and Wake Up from wireless LAN functions when they are not needed. This reduces power consumption in Sleep/Hibernation. To confirm current settings, click (Start) - [All Programs] - [Panasonic] - [Power Saving Utility] - [Advanced] to view [Wired LAN standby power saving function] or [Wireless LAN standby power saving function].
  • Page 23 This function set [Colors] in [Display Settings] to [Medium (16 bit)]. Power plan This function set the power plan to [Panasonic Power Management] (default settings), and then make the following changes: Change [Maximum processor state] in [Processor power management] (both [On battery] and [Plugged in]) from [100 %] to [50 %].
  • Page 24 Saving Power NOTE Even if you can enable each function using power saving utility, you can also enable them as follows. • For how to enable the Intel video driver power saving function. ® Right-click the desktop and click [Graphics Properties]. The [Intel Graphics Media Accelerator Driver for mobile] screen appears.

  • Page 25: Press

    Do not forget your password. If you forget your Supervisor Password, you will not be able to use your computer. Con- tact Panasonic Technical Support. When running the Setup Utility, do not leave and go away from your computer even for a short time, since other people may set or change the password.
  • Page 26 25). When you have your hard disk drive repaired • Contact Panasonic Technical Support. • Before sending back the hard disk drive, be sure to set the [Hard Disk Lock] to [Disabled]. NOTE The hard disk lock function works with the built-in hard disk. It does not work with the external hard disk.

  • Page 27: Battery Power

    Battery Power Battery Indicator Battery indicator Battery status Not lit The battery pack is not inserted or not being charged. Orange Charging is in progress. Green The battery is fully-charged. Blinking green In high temperature mode, the battery pack is discharging the power to 80% of normal temperature mode ( page...
  • Page 28 Battery Power Checking the Remaining Battery Charge You can check the remaining battery charge on the screen. (After logging on to Windows) Press When the battery pack is inserted (example) : Normal temperature mode ( page : High temperature mode ( page When the battery pack is not inserted NOTE...
  • Page 29 Battery Power High temperature mode The high temperature mode can prevent the battery from deteriorating when the computer is used in high-temperature envi- ronment or used for a long time with its battery fully charged. Select [Auto] (default) or [High Temperature] in [Environment] of the [Main] menu of the Setup Utility ( page 95).
  • Page 30 Battery Power Computer behavior with low battery The default settings are as follows. When the battery level becomes 10% When the battery level becomes 5% [Low battery alarm] [Critical battery alarm] Displays a message that the battery level is low. The computer enters hibernation.

  • Page 31: Restart The Computer

    You can also perform the battery recalibration with the following procedure. Restart the computer. Press and hold F9 while the [Panasonic] boot screen is displayed just after the computer starts the startup proce- dure. When the remaining battery capacity is displayed, press Enter.
  • Page 32 Battery Power Replacing the Battery Pack The battery pack is a consumable item so the replacement will be necessary. If the battery operation time becomes noticeably short and not recovered even after recalibrating the battery, replace with a new battery. CAUTION The battery pack is not charged when you first purchase it.
  • Page 33 Battery Power To insert Insert the battery pack until it securely fits the connector. Close the cover until it clicks. Slide the latch (C) to the left to lock the cover. CAUTION Make sure the latch is securely locked, otherwise the battery pack may fall when you carry the computer.
  • Page 34 Customizing the Power Setting You can choose the optimum power setting for your operating condition by selecting a power plan. You can also create your own power plan. Changing the Power Plan Setting Click on the notification area and click [More power options]. Click [Change plan settings] of the power plan you want to change.
  • Page 35 PC Card / ExpressCard You can insert the following cards. ExpressCard/34 or ExpressCard/54 to the ExpressCard slot (A) (Only for model with ExpressCard slot) PC Card Type I (3.3 mm) or II (5.0 mm) to the PC Card slot (B) For model with Smart Card slot ( page NOTE...
  • Page 36 PC Card / ExpressCard Insert the ExpressCard (upper slot) (D) or the PC Card (lower slot) (E) with the label side up until it securely fits in to the slot. For further information, refer to the instruction manual of the card. NOTE <Only for model with Smart Card slot>...
  • Page 37 PC Card / ExpressCard If the computer freezes after resuming from sleep or hibernation, remove and reinsert the card. If the problem persists, restart the computer. When a card is inserted, power consumption increases. Remove the card when it is not in use, especially when oper- ating by battery power.

  • Page 38: Sd Memory Card

    To format the SD Memory Card on this computer, do not use [Format] of Windows, but use the SD Memory Card format software. You can download the software from the web site below. http://panasonic.jp/support/global/cs/sd/download/sd_formatter.html To use the SD Memory Card on other devices, format the card on the devices. For further information, refer to the instruc- tion manual of the devices.
  • Page 39 Note that Panasonic assumes absolutely no liability for any loss of data recorded by the user, or any other damages, direct or indirect.
  • Page 40 SD Memory Card To remove the card Preparation Save the data and close all applications. Open the cover and confirm the SD Memory Card indicator (B) is off. Disable the card function. Click on the notification area and select the card, then click [OK]. This step is not necessary when removing the card after turning off the computer.

  • Page 41: Smart Card

    Smart Card <Only for model with Smart Card slot> You need software to use a Smart Card. You can insert the following cards. PC Card Type I (3.3 mm) or II (5.0 mm) to the PC Card slot (A) Smart Card to the Smart Card slot (B) CAUTION Do not: •...
  • Page 42 Smart Card To remove the card Open the cover and draw the card straight out.

  • Page 43: Ram Module

    RAM module specifications: 200 pins, SO-DIMM, 1.8 V, DDR2 SDRAM, PC2-5300 (For information of RAM module compatibility, contact Panasonic Technical Support.) CAUTION RAM modules are extremely sensitive to static electricity and can be affected even by static electricity from the human body.
  • Page 44 RAM Module Insert/Remove the RAM module. To insert Tilt the module slightly and insert it in the slot. Press down the module so that the right and left hooks (C) are locked. To remove Carefully open the right and left hooks (C). The module will rise.
  • Page 45 Port Replicator / Car Mounter You can use an optional port replicator and a car mounter. These devices free you from being bothered by a lot of cable connections when you carry the computer. They also allow you to connect various peripherals. Connect the port replicator or the car mounter to the expansion bus connector (A) on the bottom side of the computer.
  • Page 46 Port Replicator / Car Mounter At the completion message, click [Close]. Click [Close]. When the message requests restart of Windows, click [Yes]. The computer will restart. The message of Display Rotation Tool “Unsupported Touchpad Driver.” will be appeared. NOTE If you cannot use the functions of the external mouse and trackball even after the steps above, perform the steps below.

  • Page 47: External Display

    External Display You can switch the output destination to an external display. Connect the external display to the external display port (A). NOTE After resuming from sleep or hibernation, or restarting the computer, the output destination may not be the same as the one selected in the previous status.
  • Page 48 External Display CAUTION Before disconnecting the external display, switch to the internal LCD by pressing Fn+F3. Otherwise the displayed image quality may become different after disconnection (e.g., wrong resolution). In this case, press Fn+F3 to reset the image quality. The screen may become distorted due to the following operations. In this case, restart the computer. •...

  • Page 49: To Change The Display Settings

    External Display To change the display settings Right-click the desktop, and click [Graphics Properties]. Click [Extended Desktop], and select the settings for [Primary Device] and [Secondary Device]. Click [Display Settings] and set the display color and resolution etc. Click [OK]. NOTE It may not be possible to use the extended desktop with some software applications.

  • Page 50: Usb Devices

    USB Devices Connecting/Removing USB Devices To connect the USB device Open the cover and connect the USB device to one of the USB ports (A). For further information, refer to the instruction manual of the USB device. To remove the USB device Disable the USB device.

  • Page 51: Ieee 1394 Devices

    IEEE 1394 Devices You can connect a digital video camcorder or other IEEE 1394 standard device to the computer. To connect IEEE 1394 device Turn on the computer and the IEEE 1394 device. Open the cover and connect the IEEE 1394 device to the IEEE 1394 interface connector (A).

  • Page 52: Fingerprint Reader

    Fingerprint Reader <Only for model with Fingerprint Reader> Fingerprint Reader NOTE Enrollment and authentication is unavailable to an extremely minority of people including those whose fingerprints give little data for personal identification. How to Use the Fingerprint Reader This section explains how your fingerprints are enrolled and authenticated. Slide your finger to the right or left.
  • Page 53 Fingerprint Reader CAUTION To protect the fingerprint sensor, be sure to close the cover when not using the fingerprint reader. We shall not be liable for any loss or damage whatsoever resulting from your Fingerprint device or neglect of Fingerprint device use, or any data loss resulting from such developments as Fingerprint authentication device malfunctioning.

  • Page 54: Security Functions

    Fingerprint Reader Precautions Security Functions Fingerprint Authentication Technology does not guarantee complete authentication and individual identification. Please acknowledge we shall not be liable for any loss or damage whatsoever resulting from the use of, or inability to use your Fingerprint device. The Fingerprint authentication method uses multiple fingerprints, encryption keys, credentials data and passwords.
  • Page 55 Fingerprint Reader TPM Fingerprint Utility Initialization Performed by the Computer Administrator. The “Invalid TPM status” message is displayed by the “Protector Suite QL Icon” in the notification area. If the TPM is not being used, skip this step. Click on the “Invalid TPM status” message to start [Advanced Security Initialization Wizard]. Follow the on-screen instructions.
  • Page 56 Fingerprint Reader We recommend you use the Power-on Security feature. This feature prevents unauthorized access to the user’s computer at the BIOS level. After first finger enrollment, [Power-on Security] message appears. Select [Yes]. When the [Power-on Security] screen appears, click [Manage Passwords]. Select [Power-On] in [Password Types], and click [Set password].
  • Page 57 If you have not done this, have enrolled your fingerprint using Protector Suite QL, and have already made Power-on Security effective, after step B, your fingerprint authentication will be necessary. Turn on or restart the computer. Press F2 or Del while [Panasonic] boot screen is displayed soon after the computer starts the startup procedure. Select the [Security] menu.
  • Page 58 Fingerprint Reader Useful Information Backup The file described below is necessary for recovering the Fingerprint authentication data. Back up this file periodically in a safe location such as removable disk to avoid data loss resulting from some accidents. We recommend you to store the file in a removable disk or network drive because the benefit of Fingerprint authentication security can be reduced if you keep the file in the internal hard disk drive.
  • Page 59 Fingerprint Reader Limitations in Use Password Bank limitations: The following web pages cannot be supported. Web pages which are created by the following technologies: • Web forms created on the fly using javascript. • Web forms which looks as one form (e.g. login field, password field), but internally created with two independent forms. •...
  • Page 60 Fingerprint Reader Disable Power-on Security Log on to Windows as an Administrator. Click (Start) - [All Programs] - [Protector Suite QL] - [Control Center]. • The [Fingerprint Control Center] screen appears. Click [Settings], and click [Power-on Security]. Remove the check mark from [Enable power-on security using fingerprints], and click [OK]. Click [Fingerprints], and click [Enroll or Edit Fingerprints].
  • Page 61 Fingerprint Reader Delete Fingerprint Data. Performed by each user. Click [Fingerprints], and click [Delete]. The [Swipe finger] screen will appear. Swipe user’s finger. • If the authentication is successfully completed, the confirmation message appears. Click [Yes]. • Confirm that all users’ data was deleted. NOTE If the enrollment mode is set to “Enrollment to the hard disk”...
  • Page 62 Make sure your fingerprint sensor is working. • Use the Tutorial wizard to verify that the fingerprint sensor works. If not, reboot and try again. If it still does not work, please contact Panasonic Technical Support. Restore or create passport.
  • Page 63 Camera <Only for model with Camera> Description of Parts <Bottom> Camera Light Camera Lens Tablet Button CAUTION Do not look directly at the camera light since it is too bright. NOTE The protection seals have been put on the camera lens and camera light at the factory default setting. Remove the protection seal before using the camera.
  • Page 64 Camera Using the Hand Strap The hand straps are attached on both sides of the computer respectively. To remove the hand strap, use a driver to remove the screws on each corner (A). CAUTION Do not use the strap to carry a heavier weight than the computer. Otherwise the strap may become loose by itself. Do not use the strap if it becomes worn or damaged.

  • Page 65: Using The Camera

    Camera Using the Camera Hold the side of the computer to aim the camera <Tablet mode> <Laptop mode> NOTE Make sure to close the latch (C) in Tablet mode since the camera image is displayed inverted. When the computer is moved from hot and humid environment to low temperature environment, dew condensation may mist up inside the lens.

  • Page 66: Taking Pictures

    Start up AMCap for TOUGHBOOK to take pictures and Video. Click (Start) - [All Programs] - [Panasonic] - [AMCap for TOUGHBOOK]. NOTE If you use this software and other multi-media software at the same time, or error may occur. Close all multi-media software including this software and restart this software.
  • Page 67 Camera Take Photo You can record the camera image as a picture. Adjust the direction of camera, zoom (below), picture quality ( page 69), etc. Click or click [Photos] - [Take photo]. You can assign the Snap function to the Tablet Button. page 72 “Assigning the Snap/Zoom In/Light Functions to the Tablet Button”) When you specify the destination to save and the file name for the photo you about to take, click [Photos] -...
  • Page 68 Camera You can assign the Zoom In function to the Tablet Button. page 72 “Assigning the Snap/Zoom In/Light Functions to the Tablet Button”) Each time you click the magnification ratio goes up in the order of [x 1.0], [x1.5], [x 2.0], [x 2.5], [x 3.0]. To return to [x 1.0], click when the ratio is [x 3.0].

  • Page 69: Changing The Settings For Taking Pictures

    Camera Taking Still Pictures at Fixed Intervals Click [Photos] - [Start Burst Shooting]. NOTE Pictures will be taken until you click [Start Burst Shooting] again. Changing the Settings for Taking Pictures Click [Photos] - [Settings]. Change to arbitrary settings and click [OK].
  • Page 70 Camera Shooting Video Shooting Video Start recording into the buffer. Click [Video] - [Start Recording Temporary]. Finish recording into the buffer. Click [Video] - [Stop Recording Temporary]. Save the buffer as a motion picture. Click [Video] - [Save Temporary Recorded Video]. Specify the destination to save and file name, and then click [Open].
  • Page 71 Camera NOTE You can record over the file size specified, but jumpiness may occur for the excess of the file size during playback. Specify a sufficient area to save Motion Pictures. Settings Setting Audio Set your preferred sound on [Audio Control] screen. Click [Settings] - [Audio Control].
  • Page 72 Click the name of the tablet button and click [Change]. Select [Start a program] in [Press]. Input the following in [Program location]. <When assigning the Snap function> ( page “c:\program files\panasonic\amcapt\amcapt.exe” /shutter <When assigning the Zoom In function> ( page “c:\program files\panasonic\amcapt\amcapt.exe” /zoom_in <When assigning the Light function> ( page “c:\program files\panasonic\lightsw\lightsw.exe”...
  • Page 73 Modem <Only for model with internal modem> Connecting the Internal Modem with a Telephone Jack CAUTION You cannot connect the modem to the following lines. • Interphone • Intercoms • ISDN Be sure to connect the telephone cable into the modem port, not into the LAN port. Use a surge protector since the modem may be damaged by a sudden high voltage surge that may occur in the event of a lightning strike.
  • Page 74 Modem Ring Resume Function The computer automatically resumes from sleep when the telephone connected to the modem rings. You will need software to keep the computer in idle state waiting for a phone call, and if you prefer, to turn the computer to sleep again afterward.
  • Page 75 Modem NOTE This function does not work when the computer is off or is in hibernation. Connect the AC adaptor. The screen remains dark after the computer resumes from sleep. The previous screen display will be restored when you touch the keyboard, touch pad, touchscreen (only for model with touchscreen) or tablet buttons. Do not touch the dual touch (only for model with dual touch).
  • Page 76 Connecting LAN CAUTION Do not connect the telephone cable to the LAN port. Turn off the computer. Do not use sleep or hibernation. Open the cover and connect the cable. Connect the LAN port (A) and the network system (server, HUB, etc.) using a LAN cable.
  • Page 77 Enabling the Power On by LAN function The computer automatically turns from off to on when the computer is accessed from the network server via the internal LAN port. Select [Allow] in [Power On by LAN] in the [Advanced] menu of the Setup Utility ( page 96).

  • Page 78: Enabling/Disabling The Wake Up From Wired Lan Function

    Enabling/Disabling the Wake Up from wired LAN function When the Wake Up from wired LAN function is enabled, the computer automatically resumes from sleep or hibernation when the computer is accessed from the network server via the internal LAN port. (Default setting) The Wake Up from wired LAN function can be switched to enable/disable by performing the following procedure.
  • Page 79 Disabling/Enabling Wireless Communication <Only for model with wireless LAN, Bluetooth, and/or wireless WAN> There are 5 ways of disabling and enabling wireless communication. The wireless switch on the left side of the computer (below) Wireless Switch Utility ( page Settings in the Network and Sharing Center ( page Settings in the [Advanced] menu of the Setup Utility ( page...
  • Page 80 Disabling/Enabling Wireless Communication To check the wireless communication status Place the cursor over the Wireless Switch Utility icon ( ) on the notification area. A tool tip appears. NOTE If you uninstall the Wireless Switch Utility, set the wireless switch to ON beforehand. Do not turn on/off the switch repeatedly at too short intervals.
  • Page 81 Disabling/Enabling Wireless Communication To enable or disable particular wireless devices Click the Wireless Switch Utility icon to show the pop-up menu. Select ON or OFF for the device you want to enable or disable. To change the function of the wireless switch In the default setting, the wireless switch enables devices that you select turning the wireless switch off last time.

  • Page 82: Checking The Status Of The Wireless Connection

    Disabling/Enabling Wireless Communication Wireless Connection Disable Utility You can automatically disable the wireless LAN/wireless WAN connection when a LAN cable is connected to your computer. You need to install the Wireless Connection Disable Utility to use this function. Installing the utility Log on to Windows as an administrator.
  • Page 83 Disabling/Enabling Wireless Communication Menu Right-clicking the utility icon in the notification area opens a menu as follows. Clicking the menu item causes the following utility action. Monitoring LAN Cable: ON Enables the Wireless Connection Disable Utility to monitor the LAN port and disable wireless connection when a LAN cable is connected.

  • Page 84: Wireless Lan

    Wireless LAN <Only for model with wireless LAN> CAUTION Do not use wireless LAN on airplanes, in hospitals, or in other locations where wireless LAN signals may affect devices. Follow the instructions of airline companies and hospitals. If you use the computer in these locations, turn off the wire- less LAN.

  • Page 85: Setting The Wireless Lan Access Point

    Wireless LAN Right-click [Wireless Network Connection] and click [Enable]. • A standard user needs to enter an administrator password. • When [Disable] is displayed, [Wireless Network Connection] is already enabled. Turn on wireless LAN in the Wireless Switch Utility. NOTE You can use the following procedure instead of turning on wireless LAN in the Wireless Switch Utility.
  • Page 86 Wireless LAN If you use the stealth type wireless LAN access point which restricts automatic detection of the wireless LAN access point, take the following procedure. If you do not perform the procedure below, you may not be able to access the wireless LAN access point automatically or the wireless LAN access point may not be displayed on the [Connect to a network] screen.
  • Page 87 Wireless LAN If you enable or disable 802.11a using the pop-up menu of Wireless Switch Utility, the setting in [Device Manager] will be accordingly changed as below. Settings in Wireless Switch Utility Settings in Device Manager When 802.11a is enabled When 802.11a is disabled [6.
  • Page 88 Wireless LAN While the Wake Up from wireless LAN function is enabled, the wireless ready LED indicator lights in sleep or hiberna- tion mode. This does not necessarily mean that the wireless connection is established. NOTE The computer may start up if accessed by another computer on the network. The following procedure can be used to prevent startup due to unintentional access by a computer.
  • Page 89 Bluetooth <Only for model with Bluetooth> You can access internet and other Bluetooth devices without connecting cables. NOTE Communication is established through the Bluetooth antenna (A). Do not block the antenna area with your hand or body. To use Bluetooth, set [Bluetooth] to [Enabled] (default) in the [Advanced] menu of the Setup Utility ( page 97).

  • Page 90: Hard Disk Drive

    Hard Disk Drive Inserting/Removing the Hard Disk Drive To change your hard disk drive, contact Panasonic Technical Support. CAUTION Back up all the important data before removing the hard disk drive. If you need to read the hard disk data on another computer for repair or any other purpose, set [Hard Disk Lock] to...
  • Page 91 Hard Disk Drive To insert Insert the hard disk drive until it surely fits in the slot. Close the cover until it clicks, and slide the latch (C) to the left to lock the cover. Insert the battery pack ( page 32).

  • Page 92: Setup Utility

    Starting the Setup Utility Turn on or restart the computer. Press while [Panasonic] boot screen is displayed soon after the computer starts the startup procedure. When [Enter Password] is displayed, enter your password. When you start the Setup Utility with Supervisor Password You can make the settings of all items of the Setup Utility.
  • Page 93 Setup Utility Information Menu Underlined items are the factory presets. Language English Japanese Product Information Model No. Computer information (cannot be changed.) Serial No. System Information Processor Type Computer information (cannot be changed.) Processor Speed Memory Size Available Memory Hard Disk Optical Drive BIOS Information BIOS...
  • Page 94 Setup Utility Main Menu Underlined items are the factory presets. System Date [xxx xx/xx/xxxx] • Day of the Week/Month/Day/Year. • You can use Tab to move the cursor. System Time [xx:xx:xx] • 24-hr. style. • You can use Tab to move the cursor. Main Configuration Touch Pad Disabled...
  • Page 95 Setup Utility Environment Normal Temperature High Temperature Auto Current Status Depending on the • Only when [Environment] is set to [Auto]. battery status, either “Normal Temperature” or “High Temperature” is displayed. Concealed Mode Configuration Enter the sub- menu. The submenu that appears when [Concealed Mode Configuration] is selected: Concealed Mode Disabled Enabled...
  • Page 96 Setup Utility Advanced Menu CPU Configuration Underlined items are the factory presets. Execute-Disable Bit Capability Disabled • [Enabled] indicates that this computer supports hardware-based Data Execution Prevention (DEP). Enabled Core Multi-Processing Disabled Enabled Intel (R) Virtualization Technology Disabled Enabled Intel (R) Trusted ExecutionTechnology Disabled Enabled Peripheral Configuration...
  • Page 97 Setup Utility Disabled • Only for model with GPS Enabled Auto I/O IRQ 3F8/IRQ4 • Can be changed only when [Serial Port A] is set to [Enabled]. 2F8/IRQ3 • Can be changed only when [GPS] is set to [Enabled]. 3E8/IRQ7 2E8/IRQ5 Wireless Switch Disabled...
  • Page 98 • When you select [Disabled] in the following menu, the disabled [Boot Option] is ignored and the boot device in the next [Boot Option] operates. Hard Disk USB Floppy Disk USB Hard Disk USB CD/DVD Drive Disabled Use the Panasonic USB floppy disk drive (optional: CF-VFDU03U)
  • Page 99 • When [Setup Utility Prompt] is set to [Disabled], the message “Press F2 for Setup / F12 for LAN” Enabled is not displayed on [Panasonic] boot screen. However, F2 and F12 will work even if the message is not displayed.
  • Page 100 Setup Utility Exit Menu Save Values and Reboot To reboot the system after saving the changes. Reboot Without Saving Changes To reboot the system without saving the changes. Save Options Save Current Values To save the changes for all Setup options. Load Previous Values To load previous values for all Setup options.
  • Page 101 Loupe Utility You can magnify the specific part of the screen. Activating the Loupe Utility Click (Start) - [All Programs] - [Panasonic] - [Loupe Utility]. Click [OK]. appears on the notification area. Using the Loupe Utility Point the cursor at the part of the screen you want to magnify.
  • Page 102 Loupe Utility Setting the Loupe Utility Right-click on the notification area. Click [Settings]. [Show/hide shortcuts assignment] When using the external mouse/touch pad Click [Mouse/Touch pad] Click a combination of Alt, Ctrl, and Shift, and add the check mark. (Multiple keys can be combined; for example, Ctrl + Alt) Click either [Right click] or [Left click] to use in combination with the key(s) selected in step above.

  • Page 103: Hardware Diagnostics

    If it appears that the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility to determine whether or not there is a problem. If the utility discovers a problem in the hardware, contact Panasonic Technical Support. Software cannot be checked using this utility.
  • Page 104 During the diagnostic check, do not remove the AC adaptor, or attach any peripheral devices. Turn on or restart the computer, and press while [Panasonic] boot screen is displayed. The Setup Utility starts up. If the password is requested, enter the Supervisor Password.
  • Page 105 Hardware Diagnostics At the confirmation message, select [Yes] and press Enter. The computer will restart. While [Panasonic] boot screen is displayed, press and hold until “Please Wait” Ctrl appears at the bottom of the display. When the PC-Diagnostic Utility starts up, it will automatically begin the diagnostic check for all hardware compo- nents.

  • Page 106: The Computer

    Hardware Diagnostics When all the hardware has been checked, confirm the diagnostic check results. If the display is red and the message “Check Result TEST FAILED” is displayed, you can assume that there is a problem with the computer’s hardware. Confirm which hardware component is displayed as red, and contact Pana- sonic Technical Support.
  • Page 107 [Backup and Restore Center] and [System Recovery Options] allow you create a backup of the entire hard disk data, which can be used to recover from hardware failure. Panasonic Corporation will bear no responsibility for any damage suffered (including loss of data) as a result of the use of this function.
  • Page 108 Turn off the computer and connect the CD/DVD drive to the USB Port ( page 50). Turn on the computer, and press F2 or Del while [Panasonic] boot screen is displayed. • The Setup Utility starts up. • If the password is requested, enter the Supervisor Password.

  • Page 109: Hard Disk Data Erase Utility

    If you need to erase highly confidential data, we recommend that you contact a company that specializes in this process. Panasonic Corporation will bear no responsibility for losses or damages suffered as a result of the use of this utility.
  • Page 110 Hard Disk Data Erase Utility Select the [Exit] menu, then select your CD/DVD drive in [Boot Override]. Press Enter The computer restarts. If [Enter Password] is displayed during the following procedures, input the Supervisor Password or the User Password. Click [Erase the whole data on the Hard Disk for security] and click [Next]. At the confirmation message, click [YES].

  • Page 111: Technical Information

    Technical Information Network Connections and Communications Software Close the communications software before using the power saving function. If the power saving function (sleep or hibernation) is activated while communications software is used, the network con- nection may be interrupted, or the performance may be adversely affected. In this case, restart the computer. In a network environment, set [Never] for [Put the computer to sleep] and [Hibernate after] ( page 21).
  • Page 112 Technical Information Some models support the following languages. Arabic c:\windows\support\ar\migwiz, c:\windows\support\ar\tools Bulgarian c:\windows\support\bg\migwiz, c:\windows\support\bg\tools Chinese -Hong Kong c:\windows\support\b3\migwiz, c:\windows\support\b3\tools Chinese -Simplified c:\windows\support\xt\migwiz, c:\windows\support\xt\tools Chinese -Traditional c:\windows\support\zh\migwiz, c:\windows\support\zh\tools Croatian c:\windows\support\yx\migwiz, c:\windows\support\yx\tools Czech c:\windows\support\cs\migwiz, c:\windows\support\cs\tools Danish c:\windows\support\da\migwiz, c:\windows\support\da\tools Estonian c:\windows\support\et\migwiz, c:\windows\support\et\tools Greek c:\windows\support\el\migwiz, c:\windows\support\el\tools Hebrew c:\windows\support\iw\migwiz, c:\windows\support\iw\tools...
  • Page 113 Error Message Follow the instructions below when an error message appears. If the problem persists or if the error message is not shown here, contact Panasonic Technical Support. Error Message Solution Bad System CMOS An error has occurred in the memory of system settings. This occurs when the memory content is changed by an unexpected program operation, etc.

  • Page 114: Shut Down

    Refer to the following instructions when a problem occurs. If the remedies indicated in the chart do not solve the problem, contact Panasonic Technical Support. For a software problem, refer to the instruction manual of the software. • To check the computer’s usage status (+).
  • Page 115 Troubleshooting (Advanced) Display Takes time to display [Power Options] With the following steps, confirm whether [Copy of Panasonic Power Manage- screen. ment] created when the Power Saving Utility is made has become 100 and more or not. Click on the notification area and click [More power options].
  • Page 116 Troubleshooting (Advanced) Display Rotation The display angle does not change Set the default angle correctly for each mode. ( page automatically when switching Laptop Do not switch the mode until the Fast User Switching is completed. mode and Tablet mode. Cannot rotate the display.

  • Page 117: Connecting Peripherals

    Troubleshooting (Advanced) Wireless Communication (only for model with wireless LAN/Bluetooth/wireless WAN) Cannot connect to a network. Slide the wireless switch to turn on the wireless devices. Set the devices ([Wireless LAN] / [Bluetooth] / [Wireless WAN]) to [Enabled] in the [Advanced] menu of the Setup Utility ( page 97).
  • Page 118 94). USB floppy disk drive does not work You can use only the Panasonic CF-VFDU03U USB floppy disk drive (optional). as a boot drive. Connect the floppy disk drive directly to a USB port of the computer. Do not connect it via a USB hub or USB connector of the port replicator or the car mounter.
  • Page 119 Troubleshooting (Advanced) Connecting Peripherals You do not know the address map for You can check with the following procedure. IRQ, I/O port address, etc. Click (Start) - [Computer] - [System properties] - [Device Manager]. A standard user needs to enter an administrator password. Click [View] - [Resources by type].
  • Page 120 Troubleshooting (Advanced) Touch Pad / Touchscreen (only for model with touchscreen)/Dual Touch (only for model with dual touch) The cursor does not work. Connect the external mouse correctly. Restart the computer using the keyboard. Press and press 3 times, and press to select [Restart] and press Enter.
  • Page 121 59). The fingerprint sensor may be malfunctioning when it continues to perform poorly after the steps described above have been performed. Contact Panasonic Technical Support. Sensor does not work. Exported passport can help you if you need to replace the sensor.
  • Page 122 Troubleshooting (Advanced) Fingerprint Reader (only for model with Fingerprint Reader) User cannot use enrolled finger. (e.g. It is strongly recommended to enroll at least two fingers to avoid this problem. injury) If you enrolled multiple fingers, simply use other finger. If you only enrolled one finger that can be used, we recommend to use the [Enroll or Edit Fingerprints] wizard and enroll additional fingerprints.
  • Page 123 Troubleshooting (Advanced) Fingerprint Reader (only for model with Fingerprint Reader) Replacing sensor. If you need to replace a non-functioning fingerprint reader, follow this procedure. Enrollment to the hard disk: If enrollment to hard disk is used, “Protector Suite QL” has not stored any data on the device and therefore has no problem to continue after you replaced the sensor.
  • Page 124 Troubleshooting (Advanced) Fingerprint Reader (only for model with Fingerprint Reader) Removing data from the reader. When enrollment to the device is used, passport data is stored to the device. To remove it, go to the [Delete] passport wizard and delete existing passports, and then use the [Fingerprint Storage Inspector] to remove remaining fingerprints (e.g.
  • Page 125 As long as it is activated, the PC Information Viewer will appear in front of all other screens. Depending on your network environment, it may take 1 minute to start the PC Information Viewer. Click (Start) - [All Programs] - [Panasonic] - [PC Information Viewer] - [PC Information Viewer]. Select the item to display the detailed information.
  • Page 126 The screen image is saved in [Documents] folder. Alternatively you can save a copy of the screen in the following procedure. Click (Start) - [All Programs] - [Panasonic] - [PC Information Viewer] - [Screen Copy]. NOTE The image is a bitmap file in 256 colors.
  • Page 127 This manual is copyrighted by Panasonic Corporation with all rights reserved. No part of this manual may be reproduced in any form without the prior written permission of Panasonic Corporation. No patent liability is assumed with respect to the use of the information contained herein.

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