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Acer TravelMate P216-51 Lifecycle Extension Manual
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Acer TravelMate P216-51 Lifecycle Extension Manual

Acer TravelMate P216-51 Lifecycle Extension Manual

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TravelMate
P216-51/P216-51G/P216-51-TCO
LIFECYCLE EXTENSION
GUIDE

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Summary of Contents for Acer TravelMate P216-51

  • Page 1 TravelMate P216-51/P216-51G/P216-51-TCO LIFECYCLE EXTENSION GUIDE...

  • Page 2: Table Of Contents

    Self-Repair ..........1-1 Disassembly Procedures .

  • Page 3: Self-Repair

    NOTE: NOTE: Do not attempt to replace other components than those listed above. NOTE: NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: NOTE:...
  • Page 4 NOTE: NOTE: System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. To update Drivers: Run Windows Update in order to get the latest drivers from Acer:...

  • Page 5: Disassembly Procedures

    Disassembly Procedures Safety Guidelines This chapter contains step by step procedures on how to remove and de-install components from the computer. Use the following safety guidelines to ensure your personal safety. Each procedure included in this chapter assumes that you are preparing your computer for recycling and disposal.
  • Page 6 WEEE Annex VII Component These components are classified as requiring selective treatment: Battery pack  SSD module  WLAN module  DIMM modules  RTC battery  USB board  Card reader board  Mainboard  Touchpad module  LCD panel ...
  • Page 7 Pre-disassembly Instructions Do the following prior to starting any maintenance procedures: 1. Place the system on a stable work surface. 2. Remove the AC adapter from the DC-in jack (A) or the power adapter from the USB Type-C port (B) as shown in Figure 1-1.
  • Page 8 NOTE: NOTE: Make sure the system is completely powered off. Disassembly Procedures...
  • Page 9 Base Cover Removal 1. Remove thirteen (13) screws from the base cover (Figure 1-3). Figure 1-3. Base Cover Removal 2. Carefully pry up the base cover starting from the upper side to release the latches. Then continue to release the remaining latches on the left and right bottom sides (Figure 1-4).
  • Page 10 3. Release the remaining latches on the bottom side. Then grasp and remove the base cover from the system (Figure 1-5). Figure 1-5. Base Cover Removal Disassembly Procedures...
  • Page 11 Battery Pack Removal Prerequisite: Base Cover Removal 1. Find the battery pack (A) in the system (Figure 1-6). 2. Detach the acetate tape (B) securing the battery cable to the mainboard connector (Figure 1-6). 3. Detach the transparent mylar (C) securing the battery cable (Figure 1-6).
  • Page 12 4. Disconnect the battery cable from the mainboard connector (D) (Figure 1-7). Figure 1-7. Battery Pack Removal 5. Lift to release the battery pack from the guide pin (E) and guide studs (highlighted by green lines) (Figure 1-8). Then remove the battery pack from the top assembly. WEEE Annex VII Component: Battery Pack Figure 1-8.
  • Page 13 6. Detach the mylar (F) securing the battery cable connection (Figure 1-9). Figure 1-9. Battery Pack Removal 7. Disconnect the battery cable from the battery connector (G) (Figure 1-10). Then remove the cable. Figure 1-10. Battery Pack Removal IMPORTANT: Follow local regulations for battery disposal. Disassembly Procedures 1-11...
  • Page 14 SSD Module Removal Prerequisite: Battery Pack Removal 1. Remove one (1) screw securing the SSD module (Figure 1-11). Figure 1-11. SSD Module Removal 2. Disconnect the SSD module (A) from the mainboard connector (B) (Figure 1-12). Then remove the SSD module. WEEE Annex VII Component: SSD Module Figure 1-12.
  • Page 15 WLAN Module Removal Prerequisite: Battery Pack Removal 1. Find the WLAN module (A) on the top assembly (Figure 1-13). Figure 1-13. WLAN Module Location 2. Disconnect the WLAN antennas cables from the WLAN module connectors (B) (Figure 1-14). 3. Remove one (1) screw securing the WLAN module in place (Figure 1-14).
  • Page 16 4. Disconnect the WLAN module from the mainboard connector (C) (Figure 1-15). Then remove the WLAN module. WEEE Annex VII Component: WLAN Module Figure 1-15. WLAN Module Removal 1-14 Disassembly Procedures...
  • Page 17 DIMM Modules Removal Prerequisite: Battery Pack Removal 1. Find the DIMM module (A) in the system. Then push the DIMM module clips (B) outwards (Figure 1-16). Figure 1-16. DIMM Module Removal 2. Remove the DIMM module from the mainboard connector (C) (Figure 1-17).
  • Page 18 LCD Module Removal Prerequisite: Battery Pack Removal 1. Disconnect the LVDS cable from the mainboard connector (A). Then unroute the cable from the cable guides as shown in Figure 1-18. Figure 1-18. LCD Module Removal 2. Open the LCD module to 90°. Then remove six (6) screws securing the LCD hinges (Figure 1-19).
  • Page 19 3. Remove the LCD module (B) away from the top assembly (Figure 1-20). CAUTION: Make sure all cables are moved away from the device to avoid damage during removal. Figure 1-20. LCD Module Removal Disassembly Procedures 1-17...
  • Page 20 RTC Battery Removal Prerequisite: Battery Pack Removal 1. Disconnect the card reader board FFC from the mainboard connector (A) (Figure 1-21). Figure 1-21. RTC Battery Removal CAUTION: Card reader board FFC (Flexible Flat Circuit) can be damaged if removed while the mainboard connector is locked. 1-18 Disassembly Procedures...
  • Page 21 2. Disconnect the RTC battery cable from the mainboard connector (B) (Figure 1-22). 3. Using plastic tweezers, carefully pry to detach the adhesive tape underneath the RTC battery (C) (Figure 1-22). Then remove the RTC battery. WEEE Annex VII Component: RTC Battery Figure 1-22.
  • Page 22 USB Board Removal Prerequisite: Battery Pack Removal 1. Remove three (3) screws securing the USB board and left IO bracket (Figure 1-23). Figure 1-23. USB Board Removal 2. Lift the left IO bracket (A) to release it from the guide pins (B) (Figure 1-24).
  • Page 23 3. Disconnect the USB board FFC from the USB board connector (C) (Figure 1-25). 4. Disconnect the fingerprint FFC from the USB board connector (D) (Figure 1-25). Figure 1-25. USB Board Removal CAUTION: USB board FFC (Flexible Flat Circuit) and fingerprint FFC can be damaged if removed while the USB board connectors are locked.
  • Page 24 HDD Module Removal Prerequisite: WLAN Module Removal 1. Disconnect the HDD cable from the mainboard connector (A). Then carefully detach the FFC from its underneath adhesive as shown in Figure 1-27. 2. Remove four (4) screws (B) securing the HDD bracket (Figure 1-27).
  • Page 25 3. Lift the HDD module assembly (C) to release it from the guide pins (D) on the top assembly (Figure 1-28). Then remove it from its compartment. Figure 1-28. HDD Module Removal 4. Disconnect the HDD cable from the HDD module connector (E) (Figure 1-29).
  • Page 26 5. Remove four (4) screws (F) from the HDD bracket (Figure 1-30). Figure 1-30. HDD Module Removal 6. Remove the HDD module (G) from its bracket (Figure 1-31). Figure 1-31. HDD Module Removal 1-24 Disassembly Procedures...
  • Page 27 Card Reader Board Removal Prerequisite: SSD Module Removal 1. Detach the sponge (A) from the card reader board (Figure 1-32). 2. Disconnect the smart card reader FFC from the card reader board connector (B) (Figure 1-32). 3. Disconnect the card reader board FFC (C) from the card reader board and mainboard connectors (Figure 1-32).
  • Page 28 4. Remove three (3) screws securing the card reader board (Figure 1-33). Figure 1-33. Card Reader Board Removal 5. Release the card reader board (D) from the card reader slot and guide pins (E) (Figure 1-34). Then remove the card reader board. WEEE Annex VII Component: Card Reader Board Figure 1-34.
  • Page 29 Mainboard Removal Prerequisite: Ensure that the SSD Module, DIMM Modules, Thermal Module, LCD Module, and HDD Module have been disassembled prior removing the mainboard. 1. Remove two (2) screws (A) securing the left IO bracket (Figure 1-35). Figure 1-35. Mainboard Removal 2.
  • Page 30 3. Disconnect the USB board FFC from the USB board connector (D) (Figure 1-37). 4. Disconnect the right speaker cable from the mainboard connector (E) (Figure 1-37). 5. Disconnect the keyboard FPC from the mainboard connector (F) (Figure 1-37). 6. Disconnect the keyboard backlight FPC from the mainboard connector (G) (Figure 1-37).
  • Page 31 11. Pry to detach the adhesive tape underneath the RTC battery (L) (Figure 1-38). 12. Remove one (1) screw (M) securing the right IO bracket. Then remove another two (2) screws (N) securing the mainboard (Figure 1-38). Figure 1-38. Mainboard Removal 13.
  • Page 32 14. Release the mainboard (Q) from the I/O ports slots and guide pins (R) on the top assembly (Figure 1-40). Then remove the mainboard. WEEE Annex VII Component: Mainboard Figure 1-40. Mainboard Removal 15. Detach the tape (S) securing the FFC connection (Figure 1-41).
  • Page 33 16. Disconnect the other end of the USB board FFC from the mainboard connector (T) (Figure 1-42). Remove the FFC. Figure 1-42. Mainboard Removal CAUTION: USB board FFC (Flexible Flat Circuit) can be damaged if removed while the mainboard connector is locked. Figure 1-43.
  • Page 34 Touchpad Module Removal Prerequisite: Mainboard Removal 1. Disconnect the fingerprint FFC (A) from the USB board and touchpad module connectors. Then carefully detach the FFC from its underneath adhesive (highlighted by the yellow lines) and remove the fingerprint FFC (Figure 1-44).
  • Page 35 2. Lift the keyboard FPC. Then disconnect the touchpad FFC from the touchpad module connector (B) (Figure 1-45). Figure 1-45. Touchpad Module Removal CAUTION: Touchpad FFC (Flexible Flat Circuit) can be damaged if removed while the touchpad module connector is locked. 3.
  • Page 36 4. Remove three (3) screws securing the touchpad module (Figure 1-47). Figure 1-47. Touchpad Module Removal 5. Using the screwdriver, push the guide pin (D) firmly to release it from the top assembly (Figure 1-48). 6. Slide the touchpad module slightly to disengage it from the bottom latches (E), and then remove the touchpad module (F) from the top assembly (Figure 1-48).
  • Page 37 LCD Bezel Removal Prerequisite: LCD Module Removal 1. Pry the LCD bezel from the upper side to release the latches (Figure 1-49). Figure 1-49. LCD Bezel Removal 2. Pry the LCD bezel from the right side to release the latches (Figure 1-50).
  • Page 38 3. Continue prying along the left side of the bezel (Figure 1-51). Figure 1-51. LCD Bezel Removal 4. Continue prying along the bottom side of the bezel until all the latches have been released (Figure 1-52). Then lift and remove the bezel from LCD module. Figure 1-52.
  • Page 39 LCD Panel Removal Prerequisite: LCD Bezel Removal 1. Unroute the LVDS cable (A) from the bottom side of the cable guides on the LCD cover as shown in Figure 1-53. Figure 1-53. LCD Panel Removal Disassembly Procedures 1-37...
  • Page 40 2. Pry slightly to access the double-sided mounting tape (B) underneath the LCD panel (C). Then pull to detach the double-sided mounting tape. Repeat the same procedure to remove the double-sided mounting tape on another side of the LCD panel (Figure 1-54).
  • Page 41 4. Lift the latch (E) securing the LVDS cable (Figure 1-56). Figure 1-56. LCD Panel Removal 5. Disconnect the LVDS cable from the LCD panel connector (F) (Figure 1-57). Figure 1-57. LCD Panel Removal 6. Remove the LCD panel. CAUTION: Make sure the LVDS cable is moved away from the device to avoid damage during the LCD panel removal.
  • Page 42 Top Assembly Removal (Keyboard Removal) Prerequisite: Ensure that the Left Speaker, DC-IN Cable, Right Speaker, Smart Card Reader, Card Reader Board, and Touchpad Module have been disassembled prior removing the top assembly. NOTE: NOTE: The keyboard is included as part of the top assembly and can not be disassembled. In the event that the keyboard can no longer be used, replace the entire top assembly.

  • Page 43: Electronic Boards Diagrams

    Electronic Boards Diagrams Figure 1-59. System Block Diagram Electronic Boards Diagrams 1-41...

  • Page 44: Troubleshooting

    Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

  • Page 45: Fru (Field Replaceable Unit) List

    FRU (Field Replaceable Unit) List Please contact your local service center to find out how to obtain the part or replace your device. FRU (Field Replaceable Unit) List 1-43...

  • Page 46: Exploded Diagrams

    Exploded Diagrams Figure 1-60. System Exploded Diagram Table 1-2. System Exploded Diagram Description Top Assembly Thermal Module Right IO Bracket (mainboard) 1-44 Exploded Diagrams...
  • Page 47 Table 1-2. System Exploded Diagram (Continued) Description Left IO Bracket (USB board) DIMM Modules DC-IN Cable WLAN Module SSD Module USB Board FFC USB Board Mainboard HDD Module HDD Cable Left Speaker Right Speaker Transparent Mylar Acetate Tape Battery Pack Smart Card Holder Smart Card Reader FFC Fingerprint FFC...
  • Page 48 Figure 1-61. LCD Assembly Exploded Diagram Table 1-3. LCD Assembly Exploded Diagram Description LCD Bezel LCD Panel Adhesive Mounting Tapes LCD Hinge L LCD Hinge R Microphone Rubbers Camera Module LVDS Cable LCD Cover 1-46 Exploded Diagrams...

  • Page 49: Software Update

    Software Update Updating your software Please visit http://go.acer.com/?id=17883 Software Update 1-47...

  • Page 50: Personal Data Removal

    Personal Data Removal Removing your personal data There are three options to choose from: Option 1: Select Start > Settings > Update & Security > Recovery. Under  Reset this PC, select Get started. Open Recovery settings. Option 2: Restart your PC to get to the sign-in screen, then press and hold down ...

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