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Conventions The following conventions are used in this manual: WARNING: Indicates a potential for personal injury. CAUTION: Indicates a potential loss of data or damage to equipment. IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task. The following typographical conventions are used in this document: Book titles, directory names, file names, path names, and program/process names ...
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Acer-authorized Service Providers: The Acer office may have a different part number code than those given in the FRU list in this service guide. A list must be provided by the regional Acer office to order FRU parts for repair and service of customer machines.
Machine Maintenance Procedures Introduction This chapter contains general information about the computer, a list of tools needed to do the required maintenance and step by step procedures on how to remove and install components from the computer. General Information The product previews seen in the following procedures may not represent the final product color or configuration.
Pre-disassembly Instructions Do the following prior to starting any maintenance procedures: 1. Place the system on a stable work surface. 2. Remove AC adapter (A) from the system and peripherals (Figure 1-1). 3. Remove all cables from system. Figure 1-1. AC Adapter Outlet 4.
Observe the order of the sequence to avoid damage to any of the hardware components. For example, when removing the heatsink, remove first the base cover and battery in that order. Table 3-1. Main Screw List Size Quantity Acer Part No. ST6 SCREW M2.5*5.0-I(NI)(NYLOK)IRON SP - Quanta description SCREW M2.0*3.0-I(BZN)(NYLOK)IRON 86.GDEN7.001 SCREW M3*0.5+3.5I...
LCD Module Mainboard USB Board Speaker Top Assembly Table 3-2. Main Unit Screw List Step Size Quantity Acer Part No. Base Cover Removal M2.5 x 7.0 WLAN Module Removal M2.0 x 3.0 86.GDEN7.001 Fan Removal M2.5 x 5.0 Heatsink Removal M2.0 x 3.0...
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Step Size Quantity Acer Part No. HDD Module Removal M2.0 x 3.0 86.GDEN7.001 M3.0 x 3.5 86.TDY07.003 Touchpad Board Removal M2.0 x 3.0 86.GDEN7.001 LCD Module Removal M2.5 x 5.0 USB Board Removal M2.0 x 3.0 86.GDEN7.001 Mainboard Removal M2.0 x 3.0 86.GDEN7.001...
Base Cover Removal 1. Remove twelve (12) screws from the base cover (Figure 1-3). Figure 1-3. Base Cover Removal 2. Carefully pry up the base cover starting from the upper side to release the latches. Then continue releasing the remaining latches on the left, right, and bottom sides (Figure 1-4).
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3. Grasp and remove the base cover from the system (Figure 1-5). Figure 1-5. Base Cover Removal Size Torque Quantity Screw Type M2.5*7.0 3.0±0.15KGF/CM Call out Machine Maintenance Procedures...
Battery Pack Removal Prerequisite: Base Cover Removal 1. Find the battery pack (A) in the system (Figure 1-6). 2. Detach the tape (B) securing the battery cable to the mainboard connector (Figure 1-6). Figure 1-6. Battery Pack Removal 3. Disconnect the battery cable from the mainboard connector (C) (Figure 1-7).
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4. Release the battery pack from the guide pins (D) and remove the battery pack (A) from the system (Figure 1-8). WEEE Annex VII Component: Battery Figure 1-8. Battery Pack Removal IMPORTANT: Follow local regulations for battery disposal. Machine Maintenance Procedures...
Fan Removal Prerequisite: Battery Pack Removal 1. Find the fan (A) on the top assembly (Figure 1-14). 2. Disconnect the fan cable from the mainboard connector (B) (Figure 1-14). 3. Remove two (2) screws securing the fan in place (Figure 1-14).
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Size Torque Quantity Screw Type M2.5*5.0 3.0±0.15KGF/CM Call out 1-15 Machine Maintenance Procedures...
Heatsink Removal Prerequisite: Battery Pack Removal 1. Remove five (5) screws securing the CPU heatsink in place (Figure 1-16). Figure 1-16. Heatsink Removal 2. Remove the heatsink (A) from the mainboard and top assembly (Figure 1-17). Figure 1-17. Heatsink Removal Machine Maintenance Procedures 1-16...
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Size Torque Quantity Screw Type M2.0*3.0 2.0±0.10KGF/CM Call out 1-17 Machine Maintenance Procedures...
Touchpad Module Removal Prerequisite: Battery Pack Removal 1. Slightly lift the keyboard FPC, and then disconnect the touchpad FFC (A) from the touchpad module and mainboard connectors (Figure 1-24). 2. Disconnect the fingerprint FFC (B) from the touchpad module and mainboard connectors (Figure 1-24).
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3. Peel off and remove the touchpad conductive tape (C) from the touchpad module and top assembly (Figure 1-25). Figure 1-25. Touchpad Board Removal 4. Remove two (2) screws securing the touchpad module in place (Figure 1-26). Figure 1-26. Touchpad Board Removal 1-23 Machine Maintenance Procedures...
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5. Using the screwdriver, push the guide pins (D) firmly to release them from the top assembly (Figure 1-27). 6. With one hand is placed underneath the touchpad module, push the touchpad module slightly to disengage it from the bottom latches (E), and then remove the touchpad module (F) from the top assembly (Figure 1-27).
LCD Module Removal Prerequisite: Battery Pack Removal 1. Disconnect the WLAN antennas from the WLAN module connectors (A) (Figure 1-28). 2. Remove the WLAN antennas (B) from the cable guides as shown in Figure 1-28. 3. Disconnect the eDP cable from the mainboard connector (C) (Figure 1-28).
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5. Remove four (4) screws securing the LCD hinges in place (Figure 1-29). Figure 1-29. LCD Module Removal 6. Lift the top assembly until it is fully open (Figure 1-30). Figure 1-30. LCD Module Removal Machine Maintenance Procedures 1-26...
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7. Close the top assembly and lift both LCD hinges until they are fully extended (Figure 1-31). Figure 1-31. LCD Module Removal 8. Open the top assembly again, and then pull it backwards to remove the top assembly away from the LCD module (Figure 1-32).
USB Board Removal Prerequisite: WLAN (Wireless Local Area Network) Module Removal 1. Disconnect the USB board FFC (A) from the mainboard and USB board connectors (Figure 1-33). 2. Remove one (1) screw securing the USB board in place (Figure 1-33). Figure 1-33.
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3. Remove the USB board (B) from the top assembly (Figure 1-34). Figure 1-34. USB Board Removal Size Torque Quantity Screw Type M2.0*3.0 2.0±0.10KGF/CM Call out 1-29 Machine Maintenance Procedures...
Mainboard Removal Prerequisite: WLAN (Wireless Local Area Network) Module Removal, DIMM (Dual In-line Memory Module) Removal, Removal, Heatsink Removal, SSD (Solid State Drive) Module Removal 1. Remove two (2) screws (A) securing the right side of LCD hinge in place (Figure 1-35).
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3. Close the top assembly and lift the right side of LCD hinge until it is fully extended (Figure 1-37). Figure 1-37. Mainboard Removal 4. Peel off and remove the tape (B) securing the keyboard FPC (Figure 1-38). Figure 1-38. Mainboard Removal 5.
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11. Disconnect the eDP cable from the mainboard connector (I) (Figure 1-39). 12. Disconnect the speaker cable from the mainboard connector (J) (Figure 1-39) 13. Remove seven (7) screws (K) securing the mainboard in place (Figure 1-39). Figure 1-39. Mainboard Removal 14.
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Figure 1-41. Mainboard IMPORTANT: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in Figure 1-41. Remove the circuit board and follow local regulations for disposal. Size Torque Quantity Screw Type M2.5*5.0 3.0±0.15KGF/CM M2.0*3.0 2.0±0.10KGF/CM 1-33 Machine Maintenance Procedures...
Speaker Module Removal Prerequisite: Mainboard Removal HDD (Hard Disk Drive) Module Removal 1. Peel off and remove the mylar (A) securing the keyboard. When detaching the mylar, pay attention to the guide pins (B) locations on the top assembly (Figure 1-42).
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NOTE: NOTE: If the mylars (A and C) are deformed during the removal procedure, replace them with the new ones. 3. Remove the speaker cable (E) from the cable guides (Figure 1-44). Figure 1-44. Speaker Module Removal 4. Release both speakers (F) from the guide pins (G), and then remove the speakers from the top assembly (Figure 1-45).
Top Assembly Removal Prerequisite: USB Board Removal, Speaker Module Removal, Touchpad Module Removal, LCD Module Removal NOTE: NOTE: The keyboard is included as part of the top assembly and can not be disassembled. In the event that the keyboard can no longer be used, replace the entire top assembly.
LCD Bezel Removal Prerequisite: LCD Module Removal 1. Pry the LCD bezel from the bottom side to release latches (Figure 1-47). Figure 1-47. LCD Bezel Removal 2. Continue along the left side of the bezel (Figure 1-48). Figure 1-48. LCD Bezel Removal Machine Maintenance Procedures 1-38...
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3. Continue along the upper side of the bezel (Figure 1-49). Figure 1-49. LCD Bezel Removal 4. Continue along the right side of the bezel until all the latches have been released (Figure 1-50). Then lift and remove the bezel from LCD module. Figure 1-50.
LCD Panel Removal Prerequisite: LCD Bezel Removal 1. Pry slightly to access the double-sided mounting tape (A) underneath the LCD panel (B). Then pull to detach the double-sided mounting tape from the LCD cover. Repeat the same procedure to remove the double-sided mounting tape on another side of the LCD panel (Figure 1-51).
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2. Carefully turn the LCD panel over so that the display panel is facing down on a flat surface. Then detach the mylar tape (C) securing the eDP cable to the LCD panel (Figure 1-52). Figure 1-52. LCD Panel Removal 3.
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4. Disconnect the eDP cable from the LCD panel connector (E) (Figure 1-54). Figure 1-54. LCD Panel Removal 5. Remove the LCD panel. CAUTION: Make sure the eDP cable is moved away from the device to avoid damage during LCD Panel removal. Machine Maintenance Procedures 1-42...
Camera Module Removal Prerequisite: LCD Bezel Removal 1. Find the camera module (A) on the LCD cover (Figure 1-55). Figure 1-55. Camera Connector Location 2. Disconnect the eDP cable (B) from the camera module connector (C) (Figure 1-56). NOTE: NOTE: Use care not to damage the cable.
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3. Carefully remove the camera module from the LCD cover (Figure 1-57). Figure 1-57. Camera Module Removal Machine Maintenance Procedures 1-44...
eDP Cable Removal Prerequisite: LCD Panel Removal NOTE: NOTE: The eDP cable includes the LCD panel cable and the camera cable. 1. Disconnect the eDP cable (A) from the camera module connector (B) (Figure 1-60). NOTE: NOTE: Use care not to damage the cable. Figure 1-60.
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2. Unroute the eDP cable from the cable guides and remove it from the LCD cover (Figure 1-61). Figure 1-61. eDP Cable Removal Machine Maintenance Procedures 1-48...
WLAN Antenna Removal Prerequisite: LCD Hinge Removal 1. Unroute the WLAN antennas cables from the cable guides (Figure 1-62). Figure 1-62. WLAN Antenna Removal 2. Gently peel off the AUX antenna and its grounding foil (Figure 1-63). 3. Remove the AUX antenna from the LCD cover (Figure 1-63).
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4. Gently peel off the MAIN antenna and its grounding foil (Figure 1-64). 5. Remove the MAIN antenna from the LCD cover (Figure 1-64). MAIN Figure 1-64. WLAN Antenna Removal CAUTION: Use care not to damage the antenna PCB circuit area when the grounding foil is removed.
LCD Module Reassembly Process Replacing the WLAN Antenna 1. Place the MAIN antenna (black-color) to the right side of the LCD cover. Make sure the antenna PCB circuit area is properly seated and placed onto its compartment highlighted by a green rectangle as shown in Figure 1-65.
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3. Place the AUX antenna (white-color) to the left side of the LCD cover. Make sure the antenna PCB circuit area is properly seated and placed onto its compartment highlighted by a green rectangle as shown in Figure 1-66. 4. Adhere the grounding foil of the AUX antenna as marked in yellow (Figure 1-66).
Replacing the eDP Cable NOTE: NOTE: The eDP cable includes the LCD panel cable and the camera cable. 1. Route the eDP cable to the cable guides on the bottom side of the LCD cover first. Then continue to route and secure the eDP cable through the cable guides on the center of the LCD cover as shown in Figure 1-68.
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2. Connect the eDP cable (A) to the camera module connector (B) (Figure 1-69). Figure 1-69. Camera Connector Location Machine Maintenance Procedures 1-54...
Replacing the LCD Hinges 1. Place the left and right LCD hinges (A) on the LCD cover (Figure 1-70). Figure 1-70. Replacing the LCD Hinges 2. Install and secure eight (8) screws to the LCD hinges (Figure 1-71). Figure 1-71. Replacing the LCD Hinges 1-55 Machine Maintenance Procedures...
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Size Torque Quantity Screw Type M2.5*3.0 3.0±0.15KGF/CM Call out Machine Maintenance Procedures 1-56...
Replacing the Camera Module 1. Connect the eDP cable (A) to the camera module connector (B) (Figure 1-72). NOTE: NOTE: Use care not to damage the cable. Please take note that the eDP cable includes the camera cable and the LCD panel cable. Figure 1-72.
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IMPORTANT: When installing the camera module, make sure it is properly aligned with the guide pins (D) and placed onto its designated location as shown in Figure 1-73. Machine Maintenance Procedures 1-58...
Replacing the LCD Panel 1. Place the LCD panel on a flat surface with the back side facing up and aligned properly to the bottom of the LCD cover as shown in Figure 1-74. 2. Connect the eDP cable to the LCD panel connector (A) (Figure 1-74).
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4. Adhere the mylar tape (C) to secure the eDP cable to the LCD panel (Figure 1-76). Figure 1-76. Replacing the LCD Panel 5. Adhere the double-sided adhesive mounting tapes (D) on both sides of the LCD hinges and press each tape for about 30 seconds. Then peel off the protective film from the double-sided adhesive mounting tapes (Figure 1-77).
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6. Place two (2) 0.5mm LCD alignment mylars (E) on the upper part of the LCD cover as shown in Figure 1-78. 7. Starting from the left edge and upper side, carefully place the LCD panel (F) on the LCD cover. Then press the LCD panel down until it is firmly seated on the LCD cover (Figure 1-78).
Replacing the LCD Bezel 1. Install the bezel cap onto its slot on the bottom side of the LCD cover, and then press the cap firmly to secure the latches to the LCD cover (Figure 1-80). Figure 1-80. Replacing the LCD Bezel 2.
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NOTE: NOTE: When pressing on the latches, make sure to follow the direction of the arrows (Figure 1-81). Figure 1-81. Replacing the LCD Bezel CAUTION: Use care not to damage all cables during LCD bezel installation. 1-63 Machine Maintenance Procedures...
Main Unit Reassembly Process Replacing the Top Assembly NOTE: NOTE: The keyboard is included as part of the top assembly and can not be disassembled. In the event that the keyboard can no longer be used, replace the entire top assembly.
Replacing the Speaker Module 1. Place the speakers (A) to their respective compartments on the top assembly (Figure 1-83). Figure 1-83. Replacing the Speaker Module IMPORTANT: When installing the speaker module, make sure it is properly aligned with the guide pins (B) and placed onto its designated location as shown in Figure 1-83.
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3. Attach the copper mylar (D) onto the keyboard and speaker cable as shown in Figure 1-85. NOTE: NOTE: If the mylars (D and F) are deformed during the removal procedure, replace them with the new ones. Figure 1-85. Replacing the Speaker Module 4.
Replacing the Mainboard 1. Place the mainboard (A) onto the top assembly (Figure 1-87). Figure 1-87. Replacing the Mainboard CAUTION: Make sure all FFCs and FPCs are moved away from the mainboard during installation. 2. Install and secure seven (7) screws (B) to the mainboard (Figure 1-88).
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10. Connect the speaker cable to the mainboard connector (J) (Figure 1-88). Figure 1-88. Replacing the Mainboard NOTE: NOTE: Make sure that the USB board, touchpad, and fingerprint FFCs, and the keyboard FPC, are firmly secured to the mainboard connectors. 11.
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12. Close the right side of LCD hinge until it is fully seated in place (Figure 1-90). Figure 1-90. Replacing the Mainboard 13. Install and secure two (2) screws (L) to the right side of LCD hinge (Figure 1-91). Figure 1-91. Replacing the Mainboard Size Torque Quantity...
Replacing the USB Board 1. Place the USB board (A) to its compartment on the top assembly. Make sure the guide pins (B) and USB board screw hole are properly aligned (Figure 1-92). Figure 1-92. Replacing the USB Board 2. Install and secure one (1) screw to the USB board (Figure 1-93).
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NOTE: NOTE: Make sure that the USB board FFC is firmly secured to the mainboard connector and the USB board connector. Size Torque Quantity Screw Type M2.0*3.0 2.0±0.10KGF/CM Call out 1-71 Machine Maintenance Procedures...
Replacing the LCD Module 1. By holding the top assembly upright and the keyboard is facing you, align the top assembly with the LCD hinges slots on the LCD module as shown in Figure 1-94. Then close the top assembly (Figure 1-94).
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3. Install and secure four (4) screws to the LCD hinges (Figure 1-96). CAUTION: Make sure all cables and antennas are moved away from the device to avoid damage during installation. Figure 1-96. Replacing the LCD Module 4. Connect the eDP cable to the mainboard connector (A) and route it through the cable guides (B) (Figure 1-97).
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5. Route the WLAN antennas through the cable guides (C) (Figure 1-98). 6. Connect the AUX antenna (white-color) to the WLAN AUX pin as shown in Figure 1-98. 7. Connect the MAIN antenna (black-color) to the WLAN MAIN pin as shown in Figure 1-98.
Replacing the Touchpad Module 1. Slightly lift the keyboard FPC and slide the touchpad module (A) into the bottom latches (B) until those are fully engaged (Figure 1-99). 2. Ensure that the touchpad module (A) is properly aligned with the guide pins (C), push the touchpad module firmly onto its slot until it is fully seated in place (Figure 1-99).
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4. Attach the touchpad conductive tape (D) onto the touchpad module and top assembly (Figure 1-101). Figure 1-101. Replacing the Touchpad Module 5. Connect the touchpad FFC (E) to the touchpad module and mainboard connectors (Figure 1-102). 6. Connect the fingerprint FFC (F) to the touchpad module and mainboard connectors (Figure 1-102).
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Size Torque Quantity Screw Type M2.0*3.0 2.0±0.10KGF/CM Call out 1-77 Machine Maintenance Procedures...
Replacing the HDD (Hard Disk Drive) Module 1. Install the HDD module (A) into its bracket (Figure 1-103). Figure 1-103. Replacing the HDD Module IMPORTANT: When installing the HDD module, make sure the marked arrow (B) is facing the correct direction shown in Figure 1-103.
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3. Connect the HDD FFC to the HDD module connector (D) (Figure 1-105). Figure 1-105. Replacing the HDD Module 4. Install the HDD module assembly (E) onto its compartment. Make sure the guide pins (F) and HDD bracket screw holes are properly aligned (Figure 1-106).
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5. Install and secure four (4) screws (G) to the HDD bracket (Figure 1-107). 6. Connect the HDD cable to the mainboard connector (H) (Figure 1-107). Figure 1-107. Replacing the HDD Module Size Torque Quantity Screw Type M3.0*3.5 3.0±0.15KGF/CM M2.0*3.0 2.0±0.10KGF/CM Machine Maintenance Procedures 1-80...
Replacing the SSD (Solid State Drive) Module 1. Insert the SSD module (A) to the mainboard connector (B) (Figure 1-108). Figure 1-108. Replacing the SSD Module 2. Install and secure one (1) screw to the SSD module (Figure 1-109). Figure 1-109. Replacing the SSD Module Size Torque Quantity...
Replacing the Heatsink IMPORTANT: Apply approved thermal grease and ensure all heat pads are in position before replacing the module. CAUTION: Use caution when applying thermal grease. Thermal grease may cause damage to the mainboard. The following thermal grease types are approved for use: Silmore GP50 ...
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4. Install and secure five (5) screws to the heatsink (Figure 1-111). Ensure the heatsink is properly aligned and seated. Figure 1-111. Replacing the Heatsink Size Torque Quantity Screw Type M2.0*3.0 2.0±0.10KGF/CM Call out 1-83 Machine Maintenance Procedures...
Replacing the Fan 1. Slide the upper side of the fan (A) under the mylar of the heatsink (highlighted by a green line) first, and then place the fan onto its slot until it is fully seated (Figure 1-112). Figure 1-112. Replacing the Fan 2.
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Size Torque Quantity Screw Type M2.5*5.0 3.0±0.15KGF/CM Call out 1-85 Machine Maintenance Procedures...
Replacing the DIMM (Dual In-line Memory) Module 1. Insert the DIMM module (A) to the mainboard connector (B) (Figure 1-114). 2. Press down on the DIMM module until the module clips (C) lock into position as shown in Figure 1-114. Figure 1-114.
Replacing the WLAN (Wireless Local Area Network) Module 1. Place and insert the WLAN module (A) into the mainboard connector (B) (Figure 1-115). Figure 1-115. Replacing the WLAN Module 2. Route the WLAN antennas through the cable guides (C) (Figure 1-116).
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Size Torque Quantity Screw Type M2.0*3.0 2.0±0.10KGF/CM Call out Machine Maintenance Procedures 1-88...
Replacing the Battery Pack 1. Place the battery pack (A) to its compartment on the system. Then connect the battery cable to the mainboard connector (B) (Figure 1-117). Figure 1-117. Replacing the Battery Pack 2. Attach the tape (C) to secure the battery cable connection (Figure 1-118).
Replacing the Base Cover 1. Carefully place the base cover onto the top assembly. Make sure that the edges of the base cover are aligned properly to those of the top assembly (Figure 1-119). Figure 1-119. Replacing the Base Cover 2.
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3. Install and secure twelve (12) screws to the base cover (Figure 1-121). Figure 1-121. Replacing the Base Cover Size Torque Quantity Screw Type M2.5*7.0 3.0±0.15KGF/CM Call out 1-91 Machine Maintenance Procedures...