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OPERATING INSTRUCTIONS Commercial Dishwasher PFD 401 U / PFD 404 U en-US, CA To prevent accidents and machine dam- age, read these instructions before in- stallation or use. M.-Nr. 12 276 760...
Contents Guide to the manual ........................Symbols used on the commercial dishwasher ................. Definition of terms ........................IMPORTANT SAFETY INSTRUCTIONS.................. APPROPRIATE USE ........................Warning signs and symbols attached to the dishwasher............12 Disposal of your old dishwasher ....................13 Caring for the environment ......................14 Machine description ........................
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Contents Cleaning agent and rinsing agent ..................... 31 Dispensing systems ........................31 Dispenser module ........................31 Process chemicals ........................32 Filling the door dispenser ......................32 Tips for the Rapid program...................... 33 Refill indicator..........................34 Replacing the media canister....................34 Rinse aid ............................35 Refill indicator..........................
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Contents Temperature unit ........................... 57 Additional settings........................ 58 Menu structure ..........................58 Filter program lock......................... 61 Standby/Off............................ 61 Log book ............................62 Program release..........................63 Set Favorites ..........................63 Program parameters ........................64 Selecting a program ......................... 64 Wash temperature........................64 Main wash holding time ......................
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Frequently asked questions....................... 93 Cleaning the water inlet filter....................... 93 Cleaning the drain pump and non-return valve................. 94 Program chart ..........................95 Program parameters........................96 Miele Service ..........................99 INSTALLATION INSTRUCTIONS..................... 100 Installation............................. 101 Installation............................101 Undercounter installation......................101 Hose holder............................ 101 Adjustable toe-kick panel (depending on the model) .............
Guide to the manual Warnings Warnings contain information related to safety. This alerts you to the potential danger of injury to people or damage to property. Read the warnings carefully and follow the instructions and direc- tions. Notes Notes contain information that is particularly important to follow. Additional information and comments Additional information and comments are contained in a simple frame.
Guide to the manual Symbols used on the commercial dishwasher Symbol Legend For warnings and safety notes; see “IMPORTANT SAFETY INSTRUCTIONS” ETL mark Do not dispose of electrical machines in household waste; they need to be disposed of separately, see “Disposal of your old machine” Manufacturer Definition of terms Dishwashers...
Keep these operating instructions in a safe place and pass them on to any fu- ture user. This Miele Dishwasher with its short program cycle times and powerful cleaning perfor- mance is intended for commercial use, for example in:...
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In the event of a damaged or leaking dishwasher, switch off at the power supply immedi- ately and call Miele Technical Service, a Miele dealer, or a suitably qualified service techni- cian. Faulty components should only be replaced by genuine Miele original parts. Only when ...
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replaced by a suitable wire of the same type. For safety reasons, such replacement should only be carried out by Miele Technical Service or a qualified service technician. Before servicing the appliance, disconnect it from the power supply. ...
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IMPORTANT SAFETY INSTRUCTIONS Correct use This dishwasher is designed for operation with water and cleaning agents suitable for use in dishwashers only. Organic solvents and flammable liquid agents must not be used. This could cause an explosion, damage rubber or plastic components in the dishwasher, and cause liquids to leak out of it.
The grille of dishwashers with active drying must not be blocked or sealed. Accessories Only use genuine Miele original spare parts and accessories with this dishwasher. Miele will provide you with the article designations of the accessories. Only use Miele baskets and inserts with this dishwasher. Using baskets and inserts ...
After use Remove the door to the washing compartment when removing an old dishwasher from service or discarding it. Miele cannot be held liable for damage caused by failure to comply with these IMPORTANT SAFETY INSTRUCTIONS. SAVE THESE INSTRUCTIONS...
Consult with local authorities, dealers or Miele in order to dispose of and recycle electrical and electronic appliances. Miele assumes no responsibility for deleting any personal data left on the appliance being disposed.
Machine description Appliance overview Air inlet for fresh air (depending on the Rinsing agent container model) Door lock latch Door lock Container for reactivation salt Upper basket runners Container for powder cleaning agents Top machine spray arm Filter combination Upper basket water connection Air outlet and inlet grille with filter for fresh Lower machine spray arm air (depending on the model)
Start/Stop button For switching the dishwasher on and off For starting or canceling a program Service interface (Depending on the model) Testing and transmission point for Miele button (door release) Customer Service For opening the door button (language selection) button (cancel or back)
Machine description LEDs in the buttons Light-emitting diodes are incorporated in the buttons. They indicate the status of the dish- washer. Button Display Status Display The dishwasher is switched on. (Reaction to The dishwasher is switched off. On/Off switch) Pulsing The dishwasher is in standby mode.
User profiles User groups Users can be divided into two groups: - Daily operators Daily operators must be instructed on the functions and on operating and loading the dishwasher and trained regularly to guarantee safe daily use. - Experienced operators Experienced operators can additionally block access to programs and modify pro- gram parameters.
Operation tips As soon as the dishwasher is ready for oper- Operation ation, the display message changes to show Operation is carried out via the touch display the program selection screen, e.g.: as well as via the buttons on the control panel.
Operation tips Standby/Off Touch display If the dishwasher has not been used for Lists 10 minutes, it can be set to standby or switched off automatically. Programs 08:15 Normal Intensive In standby mode, the dishwasher remains 66°C 66°C switched on and the Start/Stop button 0:13 h 0:21 h...
Operation tips Show me how Depending on the context, numbers en- tered directly may be rounded up or down. If, for example, it is only possible to enter values in increments of 10 (10, 20, 30, Refill salt etc.), the value is rounded down to 10 ...
Commissioning WiFi setup Installation and connection In the next step, you can connect your dish- Before commissioning, the dishwasher must washer to the WiFi network. be securely installed, and the water inlet, drain hoses, and the power cord correctly Network/WiFi 08:15 connected.
Commissioning Setting the time of day Setting the water hardness The time of day is set in the set time of day Your local water authority can give you infor- format. mation about the water hardness level in your area. ...
Following commissioning, the water con- Set-up successfully completed nections can be reinstated by Miele Cus- tomer Service. Select one of the available water connec- tions, e.g.: Hot water...
Opening and closing the door Close the door. Door lock Make sure that no objects or wash items Depending on the model, the dishwashers protrude into the closing area of the door. are equipped with a Comfort Door Lock with electronic door lock or a pull-open lock.
Opening and closing the door Pull-open lock Insert the tool from the companion pack horizontally into the gap between the door In the case of dishwashers with a pull-open and the lid or countertop. lock, the door can be opened at any time, even during a program sequence.
Filling the container for reactivation salt Water hardness Setting the water hardness In order to achieve excellent cleaning re- Water hardness can be set between 0 and sults, the machine requires a supply of soft 70 gpg (0–70°dH). water with a low calcium content. Hard tap The water hardness is preset to 14 gpg water results in the build-up of calcium de- (14°dH) at the factory.
Filling the container for reactivation salt Salt refill indicator Machine blocked if salt is not avail- able If the level in the salt container is low and a reactivation is carried out, the following If the salt in the water softener has been message appears on the display: used up, a fault appears on the display and the machine blocked from performing fur-...
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Filling the container for reactivation salt Filling the container for reactivation salt Add salt into the container until the funnel is full but still closes easily. The salt con- tainer will take approx. 4.4 lb (2 kg) of salt When filling the salt container, only open ...
(DOS module). nected. - Rinsing agent External dispenser modules can be retrofit- ted by Miele Customer Service or by a suit- Depending on the model, rinsing agent ably qualified specialist. Internal dispensing can be dispensed via the door dispenser systems cannot be installed retrospectively.
Only use cleaning agent tabs that are cleaning agent (depending on the model). quick-dissolving. Suitable tabs are avail- Power supply connection for DOS 4, rins- able from the Miele Professional product ing agent. range. Connections for dispensing hoses. Filling the door dispenser ...
Cleaning agent and rinsing agent The level markers in the powder dispensing Make sure that all of the cleaning canister with the door in the horizontal posi- agent has dissolved at the end of the pro- tion equate to the amount dispensed in gram sequence.
Dispenser modules are installed by Take the lid off the canister and remove Miele Customer Service and can be retrofit- the suction wand. Place the suction wand ted at any time. on the open wash cabinet door.
Cleaning agent and rinsing agent Filling the door dispenser Rinse aid Rinsing agent is necessary to ensure water Never add cleaning agent. does not cling and leave marks on wash This will always destroy the rinsing agent items, and to help wash items dry faster af- container! ter the final rinse.
Cleaning agent and rinsing agent Replacing the media canister Close the container. Place the rinsing agent container (note the Wipe up any spilled rinsing agent thor- color marking) on the open wash cabinet oughly. This prevents over-foaming during door or on a surface which is robust and the next program.
Loading the dishwasher Preparing the wash items If you need to wash large wash items in the lower basket, you can remove the up- Remove coarse food residues from dish- per basket. ware. Small items can fall through the holders in ...
Loading the dishwasher It is recommended - When purchasing new dishware and cut- lery, make sure they are dishwasher-safe if you want to wash them in the dishwasher. - Clouding may occur on glasses after fre- quent rinses in the dishwasher. When washing delicate glasses in the dish- washer, ensure that only a special glass- care program with very low temperatures...
Loading the dishwasher FlexCare cup rack Upper basket Use the upper basket for small, lightweight, and delicate items such as cups, saucers, glasses, dessert bowls, etc. Light, heat-re- sistant plastic items can also be loaded in the upper basket. Smaller shallow pots and pans can also be washed in the upper basket.
Loading the dishwasher Adjusting the upper basket In order to obtain more space for taller items in the lower or upper basket, the upper bas- ket can be adjusted between two vertical positions that are approx. 2" (5 cm) apart. Pull out the upper basket. ...
Loading the dishwasher Lower basket Place larger and heavier wash items such as plates, serving platters, pots, bowls, etc. in the lower basket. Only place thin, delicate glasses in a suitable insert or lower basket. Always arrange plates with the top side facing inward, as shown in the pictures, to achieve the best cleaning result.
Which basket combination to use will de- pend on the type, shape, and size of the wash items. For further information on baskets, please contact your Miele dealer or Miele Cus- tomer Service. Examples: (lower baskets) Push all four extenders into the base bas- ...
Operation As soon as the dishwasher is ready for oper- Switching on ation, the display message changes to show Switch on the water supply faucet if it is the program selection screen, e.g.: off. Programs 08:15 The dishwasher needs to be connected to the electricity supply.
Operation Selecting a program Starting a program Choose your program according to the type Press the Start/Stop button (the LED of of wash items and the degree of soiling. the Start/Stop button will light up). As soon as you have selected a program, the Once it has been started, a program can LED for the Start/Stop button starts to no longer be changed.
Operation Program sequence display Status 08:15 Once a program has started, the display shows the program name, the name of the current wash phase, and the time left until Start at 12:30 Normal plus the program is finished. 66°C ...
Operation End of the program Interrupting a program After a program has ended normally, the LED A program which is already running should of the Start/Stop button will go out and the only be interrupted if strictly necessary, e.g., following will appear on the display. if the wash items are moving significantly.
Operation Canceling a program Only cancel a program which has already started if strictly necessary, e.g., if you want Pressure equalization: Program will to change the program. continue in min In the event of a fault, the program will be canceled automatically.
Machine functions The Machine functions menu includes rel- AutoClose evant functions to support daily routine tasks. The factory settings are indicated by a tick . A description of how to configure settings is provided after the overview. *) Depending on the model Menu structure ...
Machine functions Filter interval Dispensing paths The air filters for active drying inside the ma- The dispensing systems for liquid media can chine have a limited service life. For this rea- only dispense reliably if the dispensing sys- son, the filters must be replaced regularly. tem has been purged of air and contains no deposits.
Machine functions You will then be asked if you want to start The menu is saved under the following input the filling process, e.g.: path. Machine functions 08:15 Dispensing systems Start filling dispensing paths? Rinse dispensing paths ...
Machine functions Extension Dry+ The fan cycle time is preset for each pro- active drying is only available on Dry+ gram and it is only possible to extend this dishwashers with a drying fan (depending cycle time or to cancel an extension. It is on the model).
Machine functions AutoOpen AutoClose AutoOpen is an additional assisted drying This can be used to determine whether the function. At the end of the program, the door door should be drawn into the final closed opens slightly to allow residual moisture to position by the automatic door lock immedi- escape from the wash cabinet more quickly.
Settings Basic parameters for machine control are Temperature unit stored in the menu. Settings °C The factory settings are indicated by a tick . A description of how to configure °F settings is provided after the overview. Menu structure ...
Settings Setting the clock Time of day To set the format for the time of day: The time of day is required for the display and the delay start, for example. The date The menu is saved under the following input format and the current time of day have to path.
Settings Setting the date Date The menu is saved under the following input The date format and the current date have to path. be set. Settings Selecting the date format The menu is saved under the following input Date path.
Settings Display brightness Volume You can also set the brightness of the dis- An acoustic signal transmitter is integrated play. in the control panel, which can provide acoustic feedback in the following situa- The menu is saved under the following input tions: path.
Settings Welcome tone Temperature unit There is a brief melody when the machine is The temperature can be shown on the dis- switched on and off. You can use this option play in °C (degrees Celsius) or °F (degrees to switch this melody off and back on again. Fahrenheit).
Additional settings The Additional settings menu incorpo- Release programs rates all administrative processes and set- tings. All programs Access to the menu Additional settings Selection is protected by a PIN code. You must enter the correct PIN code to ...
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Additional settings Dispensing systems PIN code Cleaning agent door Change PIN code Rinse aid door Door lock code Refill indicator Dispens. concentration Cleaning agent canister ...
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Additional settings Network/WiFi Software version Set up 1-SBAE ID XXXX Via WPS 2-EL ID XXXX Via Soft AP 3-EFU ID XXXX Activate 5-LG ID XXXX Deactivate Data plate Connection status Factory default Set up again ...
Additional settings Filter program lock Standby/Off The filter combination in the wash cabinet If the dishwasher has not been used for filters coarse dirt particles out of the wash 10 minutes, it can be set to standby or water. If dirt particles enter the circulation switched off automatically.
Service interval Reminder about the next service. The date The consumption data for water and process of the next service is entered by Miele chemicals as well as the operating hours Customer Service. and program sequences are logged in the log book.
Additional settings Program release Set Favorites There is an option to block individual pro- Under Favorite programs , you can define the grams. Blocked programs are no longer order of the programs and choose which available in the program selection screen. programs should be immediately accessible This ensures, for example, that only pro- in the program selection screen.
08:15 Cleaning temperature users or by Miele Customer Service. Start by selecting the program you want to change. °C Selecting a program The menu is saved under the following input path.
Additional settings Final rinse temperature Increased water level The final rinse temperature is reached by It is then advisable to increase the water heating up the wash water. The temperature level when a lot of water is absorbed due to needs to be adjusted to the task.
Additional settings Changing the name Resetting parameters You can change a program name if required. You can reset individual programs to the fac- The preceding symbol cannot be changed. tory default settings. The program parame- ters and changed program names are reset. Select the option.
Additional settings A0 value display Dispensing systems The following menu allows you to activate, The A value is a standard known from med- fill, and rinse dispensing systems, to change ical technology for the destruction of micro- their names if required, and to set the dis- organisms with moist heat (cf. ISO 15883);...
Additional settings Door dispenser Rinse aid door Cleaning agent door Refill indicator One of the following messages is displayed The refill indicator indicates a lack of rinsing if you have selected Cleaning agent door agent in the door dispenser. If you want to stop dispensing rinsing agent via the door dispenser, you need to switch off the refill ...
Additional settings Activating dispensing from the media can- Deactivating dispensing from the media ister canister To activate dispensing of liquid process You can subsequently switch dispensing chemicals from external media canisters, from the media canisters to the door dis- you must proceed as follows. pensers or deactivate it completely.
Additional settings Dispensing concentration Cycles until empty The dispensing concentration for liquid When dispensing liquid process chemicals process chemicals is set in the same way for from external media canisters, the fill level in all dispensing systems. The setting applies the canister is monitored.
Additional settings Reactivation notification Memory In order to plan wash phases more effec- If you are always using the same program in tively, you can have the remaining number of a continuous sequence, you can use the wash cycles before the next reactivation dis- memory function.
The factory-assigned PIN code is 800. Extended settings If a PIN code is lost, a new code must PIN code be issued by Miele Customer Service. PIN code 08:15 Entering a PIN code Change PIN ...
If a PIN code is lost, a new code must be door lock can be set up that requires a PIN issued by Miele Customer Service. code to be entered if the door needs to be Assign a new PIN code by selecting the opened during a program.
You can connect your dishwasher to your lo- Set up cal network in order to use digital solutions from Miele. Once the dishwasher is connected to your local network, more menu options are added to the “Further settings” and “Networking/ WiFi”...
Additional settings Soft AP Once the connection has been estab- lished, will appear Connection established If Connection via WPS is not possible, you on the display. Confirm the message with can connect the dishwasher to your local network Via Soft AP. If the connection fails, you have probably not A Soft-AP (Software-enabled Access Point) activated WPS on your router quickly...
Additional settings RemoteUpdate Demo mode This menu option only appears if the dish- For dealer demonstration purposes only. washer has been integrated into the WiFi The dishwasher is equipped with a Demo network. mode for dealer use. When a new version of the dishwasher con- The menu is saved under the following input trol system is available, you can decide path.
Additional settings Factory default settings If necessary, the modified program parame- ters or all dishwasher parameters can be re- Reset all settings? set to the factory default settings. The factory default settings should only be restored in consultation with Customer Service.
Cleaning and care Wipe lock Cleaning the machine front You can lock the display when cleaning the To clean the stainless steel front, use a control panel and the display to prevent damp cloth with a solution of liquid dish accidental operation during cleaning.
When is activated, it is Program lock filter cleaner (available from Miele). not possible to use the dishwasher with- out a micro-fine filter! Cleaning the door and the door seal If the micro-fine filter is not inserted prop-...
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Cleaning and care Cleaning the flat and micro-fine filters Cleaning the spray arms Remove the coarse filter as described be- The dishwasher has three different spray fore. arms. Particles of food can get stuck in the spray arm jets and bearings. The spray arms should therefore be checked and cleaned regularly.
Cleaning and care Removing the plastic support Use a pointed object to push food parti- cles that are stuck in the spray arm jets Push the snap-fit down and pull the into the spray arm. plastic support forward to remove it . Rinse the spray arms thoroughly under ...
Troubleshooting With the aid of the following guide, most minor problems can be corrected without contact- ing Miele. You can save time and money in many cases, as you do not need to contact Miele Customer Service. The following guide should help you to find the reason for a malfunction or fault, and to cor- rect it.
Troubleshooting Faults with water inlet or drainage Problem Possible cause and solution One of the following fault Before remedying the fault: messages or notifications Turn the dishwasher off with the button. appears on the display: Water inlet fault. F404 Water inlet, cold too low: check water inlet.
If the flow pressure is too low, one of these fault codes will appear on the display and the program will be canceled. The flow pressure at the water connection is too low (see “Technical data”). Contact Miele Customer Service for advice. Water inlet fault. Fault F 413–414 If the flow pressure is too high, one of these fault codes will appear on the display and the program will be canceled.
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Troubleshooting Problem Possible cause and solution The door lock is defective. Fault F 446 Contact Miele Customer Service. The program has not started properly. There may be water Fault F 492, 541 in the wash cabinet. Clean the filter combination (see “Cleaning and care”).
Close the door and try to open it again using the but- ton. If it is still blocked: Contact Miele Customer Service. This is not a fault. Anti-trap guard: To continue, The door is locked while the door locking mechanism re- open door tracts to the lock position.
Troubleshooting General problems with the dishwasher Problem Possible cause and solution The dishwasher does not The dishwasher is switched off after 10 minutes to save en- respond to any button. The ergy. indicator lights and the dis- Press the button to switch the dishwasher back on. ...
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Troubleshooting Problem Possible cause and solution Peak-load negotiation: Heat- This is not a fault. ing mode temporarily dis- Your energy management system has detected a peak abled. load in the power supply. Some components in the dish- washer stop operating for the duration of the peak-load negotiation.
Troubleshooting Noises Problem Possible cause and solution There is a knocking noise in A spray arm is hitting the dishware. the wash cabinet. Interrupt the program, and rearrange the items which are obstructing the spray arm. There is a rattling noise in Dishware is moving around in the wash cabinet.
Troubleshooting Poor cleaning results Problem Possible cause and solution The dishware is not clean. The dishware was not loaded correctly. Please observe the instructions in “Application technol- ogy, Preparing the wash items”. The program was not suitable for the requirements. Select a more suitable program (see “Program over- ...
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Troubleshooting Problem Possible cause and solution White residue is visible on The rinse aid dosage is too low. the dishware. Clouding oc- Increase the quantity dispensed (see “Additional set- curs on glassware and cut- tings, Additional functions, Dispensing system”). lery;...
Frequently asked questions Cleaning the water inlet filter A filter is incorporated in the screw connec- tion to protect the water intake valve. If the filter is soiled, insufficient water flows into the wash cabinet. Risk of electric shock from voltage. The plastic housing of the water connec- tion contains an electrical valve.
Frequently asked questions Cleaning the drain pump and non- Check for foreign objects blocking the drain pump before replacing the non-re- return valve turn valve. If the water has not been pumped away at Carefully replace the non-return valve and ...
Application Powder cleaning agent (if liquid cleaning agent is not dis- pensed) The following dosages are based on Miele cleaning products. Please follow manufacturer’s instruc- tions. Program for regular use to completely wash a full load of normally 20–25 g ...
- your Miele dealer, or - Miele Customer Service Contact details for Miele Customer Ser- vice can be found at the back of these op- erating instructions. When contacting Miele Customer Service, you will need the model number and 8-digit machine number of the dishwasher.
INSTALLATION INSTRUCTIONS Please refer to the Installation Diagram supplied with these instructions. To comply with IEC sound testing protocols, please contact Miele for additional instruc- tions. Information is subject to change. Please refer to our website to obtain the most current...
*INSTALLATION* Installation Installation Undercounter installation Damage caused by condensation. Risk of the machine tipping. In order to reduce the risk of damage from To ensure stability, an undercounter dish- condensation, the cabinetry in the area washer must only be installed beneath a around the dishwasher should be de- continuous countertop that is bolted to signed for commercial use.
*INSTALLATION* Installation Adjustable toe-kick panel Removing the machine lid (depending on the model) If the dishwasher is installed with a lid, it can be removed as follows: Dishwashers with internal dispensing or ac- tive drying have an adjustable toe-kick panel. Remove both securing screws on the back ...
*INSTALLATION* Installation Leveling and securing the dish- Depending on the undercounter situation, the stainless steel cover plate supplied can washer be attached to the lower edge of the coun- To guarantee stability, the dishwasher must tertop. The stainless steel cover plate pro- be secured to the countertop after leveling.
*INSTALLATION* Installation Leveling and securing the dishwasher Depending on the undercounter situation, the stainless steel cover plate supplied can To guarantee stability, the dishwasher must be attached to the lower edge of the coun- be secured to the countertop after leveling. tertop.
- If necessary, equipotential bonding must be carried out. - The power cord should only be replaced with an original Miele spare part. - For technical data, see the data plate or the attached wiring diagram. The machine must only be operated with the voltage, frequency, and fuse rating shown on the data plate.
Peak-load negotiation The dishwasher is suitable for use in an en- ergy management system. For this purpose, the dishwasher must be technically adapted and the controls reset by Miele Customer Service. Please contact Miele Customer Service for additional information. Load management...
(1,000 kPa) (overpressure). If the water chine. pressure does not lie in the 29-145 psi Do not shorten the water inlet hoses. (200–1,000 kPa) range, contact Miele Customer Service for advice. Please also refer to the installation plan provided.
*INSTALLATION* Plumbing Connecting the water drainage sys- - The dishwasher drainage system has a non-return valve, which prevents dirty wa- ter from flowing back into the dishwasher via the drain hose. - The dishwasher drainage hose should be connected to a separate on-site drainage system for the dishwasher only.
mW Certification marks Intertek approval Manufacturer’s address Miele & Cie. KG, Carl-Miele-Strasse 29, 33332 Gütersloh, Germany * If installation site is above 2,000 m, the boiling point of the wash water will be lower. For this reason, the program parameters...
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Technical Service & Support Phone: 800-991-9380 Miele Professional proservice@mieleusa.com Technical Service Phone: 1-888-325-3957 serviceprofessional@miele.ca Manufacturer: Miele & Cie. KG Carl-Miele-Straße 29, 33332 Gütersloh, Germany Alteration rights reserved / Publication date: 2024-02-09 M.-Nr. 12 276 760 / 02...