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Node Icon Is Gray On Ctc Network View; Java Runtime Environment Incompatible - Cisco ONS 15454 DWDM Manual

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1.7.7 Node Icon is Gray on CTC Network View

1.7.7 Node Icon is Gray on CTC Network View
Symptom
name.

1.7.8 Java Runtime Environment Incompatible

Symptom
Table 1-4
Software Release
ONS 15454 R2.2.1 and
earlier
ONS 15454 R2.2.2
ONS 15454 R3.0
ONS 15454 R3.1
ONS 15454 R3.2
ONS 15454 R3.3
Cisco ONS 15454 DWDM Troubleshooting Guide, R7.0.1
1-48
The CTC network view shows one or more node icons as gray in color and without a node
Possible Cause
Different CTC releases do not recognize each other.
Correct the core version build as described in the
Recommended Action
Releases Do Not Recognize Each Other" section on page
Username and password do not match.
Possible Cause
Correct the username and password as described in the
Recommended Action
Password Do Not Match" section on page
Possible Cause
A lost DCC connection.
Usually accompanied by an embedded operations channel (EOC) alarm. Clear
Recommended Action
the EOC alarm and verify the DCC connection as described in the
The CTC application does not run properly.
The compatible Java 2 JRE is not installed.
Possible Cause
The JRE contains the Java virtual machine, runtime class libraries, and Java
Recommended Action
application launcher that are necessary to run programs written in the Java programming language.
The ONS 15454 CTC is a Java application. A Java application, unlike an applet, cannot rely
completely on a web browser for installation and runtime services. When you run an application
written in the Java programming language, you need the correct JRE installed. The correct JRE for
each CTC software release is included on the Cisco ONS 15454 software CD. Complete the
"Launch CTC to Correct the Core Version Build" procedure on page
multiple CTC software releases on a network, the JRE installed on the computer must be compatible
with the different software releases.
releases.
JRE Compatibility
JRE 1.2.2
Compatible
Yes
Yes
Yes
Yes
Yes
Yes
1-49.
1-50.
Table 1-4
shows JRE compatibility with ONS 15454 software
JRE 1.3
JRE 1.4
Compatible
Compatible
No
No
Yes
No
Yes
No
Yes
No
Yes
No
Yes
No
Chapter 1 General Troubleshooting
"1.7.9 Different CTC
"1.7.10 Username or
"EOC"
alarm.
1-49. If you are running
JRE 5.0
1
Compatible
No
No
No
No
No
No
78-17742-02

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