This manual contains service and reference information for the following ThinkPad products. ThinkPad P1 Gen 3 Machine Types: 20TH and 20TJ ThinkPad X1 Extreme Gen 3 Machine Types: 20TK and 20TL Use this manual along with the advanced diagnostic tests to troubleshoot problems.
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• Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. • Do not work alone under hazardous conditions or near equipment that has hazardous voltages. •...
0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: https:// support.lenovo.com/partslookup c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.
– When working on a double-insulated or battery-operated system, use an ESD common ground or reference point. You can use coax or connector-outside shells on these systems. – Use the round ground prong of the ac plug on ac-operated computers. Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function.
Lenovo Support Center are available at: https://pcsupport.lenovo.com/supportphonelist • Service training documents for Lenovo authorized service technicians are available at the following Web site. The disassembly and reassembly videos that show the FRU removal and replacement procedures are contained in the documents.
Dynamic configure-to-order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
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2. Type the Machine Type in the corresponding field to get a general FRU list. Or type the Serial Number for more detailed FRU information. Chapter 2 Important service information...
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P1 Gen 3 and X1 Extreme Gen 3 Hardware Maintenance Manual...
Note: If you are unable to isolate and repair the problem yourself after running Lenovo Companion, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.
Quick test programs Lenovo provides quick test programs to troubleshoot and resolve computer problems, especially when the computer does not have the Lenovo Solution Center program installed. To download and install a quick test program, go to https://www.lenovo.com/diags , and follow the instructions on the Web site.
To check the USB-C type ac power adapter, do the following: 1. Connect the computer to a power outlet and turn on the computer. 2. Start Lenovo Companion program, and then click Hardware Settings ➙ Power. The ac power adapter information is displayed.
Checking the battery and operational charging Checking the battery This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems.
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Reset or restore Windows To reset or restore Windows, refer to the information below: • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/HowToCreateLenovoRecovery 2. Follow the on-screen instructions. • Use Window recovery options.
If it has, it can be used for access to the hard disk drive. If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master hard disk password, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.
To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive (HDD) or SSD with a scheduled fee.
10. Press F10 to save changes and exit the ThinkPad Setup program. The user hard disk password and the master hard disk password have been removed. How to remove the system management password To remove a system management password, do the following: If no supervisor password has been set, do the following to remove the system management password: 1.
• For Windows 7: Open the Start menu, then click the arrow next to the Shut down button. Click Sleep from the menu displayed. • For Windows 10: Open the Start menu, click Power, and then click Sleep. In certain circumstances, the computer goes into sleep mode automatically: •...
Note: Do the FRU replacement or other actions in the sequence shown in the column headed “FRU or action, in sequence.” If replacing a FRU does not solve the problem, put the original part back in the computer. Do not replace a nondefective FRU. This index can also help you determine, during regular servicing, what FRUs are likely to need to be replaced next.
Table 1. Numeric error codes (continued) Symptom or error FRU or action, in sequence 1820 Remove all but the reader that you set up for the More than one external fingerprint reader is attached. authentication. Power off and remove all but the reader that you set up within your main operating system.
UEFI variable storage using the preceding solution. Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology, do the following: 1.
LCD technology, but excessive pixel problems can cause viewing concerns.If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced. Notes: •...
LCD Self Test When you turn on the computer and the LCD goes black, run LCD Self Test to help you determine whether the LCD functions normally. To run LCD Self Test: 1. Ensure that the computer is connected to ac power. Then, press the power button for about seven seconds to turn off the computer.
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2. Visually check each FRU for damage. Replace any damaged FRU. 3. Remove or disconnect all of the following devices: a. Non-ThinkPad devices b. Printer, mouse, and other external devices c. External diskette drive or optical drive d. Wireless cards 4.
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3. F1–F12 function keys 1. Go to Control Panel and view by Large icons or Small icons. 2. Click Keyboard or Lenovo - Keyboard Manager and select the option of your preference. Switch the function of the F1–F12 keys between the standard function and special function printed as an icon on each key.
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Answer incoming calls on Microsoft Teams. Decline incoming calls on Microsoft Teams. Invoke the function defined by yourself. You can define different functions for the F12 key on Lenovo Vantage. Open the Snipping Tool program. Switch between different keyboard backlight statuses if your computer supports Fn+Spacebar keyboard backlight.
For touch model Microphones* Infrared LED* Camera with IR function* ThinkShutter* Camera* Multi-touch screen * for selected models Base Power button Fingerprint reader ® Trackpad TrackPoint pointing device P1 Gen 3 and X1 Extreme Gen 3 Hardware Maintenance Manual...
Left Power connector Thunderbolt™ 3 connectors (USB-C™) HDMI™ connector Audio connector Right Nano-SIM-card tray* Media-card slot USB 3.2 connector Gen 1 Always On USB 3.2 connector Gen 1 Security-lock slot * for selected models Chapter 6 Locations...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at .
Major FRUs Table 4. Major FRUs and CRUs FRU description Self-service CRU Optional-service CRU LCD unit Keyboard bezel assembly Coin-cell battery Wireless WAN card* Chapter 6 Locations...
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Miscellaneous parts kits * for selected models ® Note: The Lenovo factory recovery USB key is used to restore the Microsoft Windows operating system. It might not come with the computer, and a user might order it from https://pcsupport.lenovo.com/...
GEO label kit Connector and cable guide This section provides information to help Lenovo authorized service technicians identify connectors and cables for replacement purpose. To view each FRU and the exploded illustration of the computer, see “Major FRUs” on page 49 and “LCD FRUs” on page 51.
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Connector/feature Internal cable required Cable connection 1 13 Thermal fan connectors (internal) Thermal fan assembly cable The thermal fan assembly comes with two cables. Connect the cables to these connectors. LCD cable connector (internal) LCD cable Connect one end to the LCD panel and the other end to this connector.
Connect the TrackPoint pointing connector (internal) cap cable to this connector. Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to https://support.lenovo.com/partslookup P1 Gen 3 and X1 Extreme Gen 3 Hardware Maintenance Manual...
CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at .
• They are harder to tighten. Do the following when you service this machine: • Keep the screw kit in your tool bag. For the part number of the screw kit, go to https://support.lenovo.com/ partslookup • It is recommended to use new screws.
Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site. 3. Restart the computer. 4. When the logo is displayed, press Esc. The ThinkPad Config Information Update Utility interface is displayed.
Reading or writing the ECA information Information about Engineering Change Announcements (ECA) is stored in the EEPROM of the system board. The electronic storage of this information simplifies the procedure to check if the ECA has been previously applied to a machine. The machine does not need to be disassembled to check for the ECA application. To check what ECAs have been previously applied to the machine, use the ECA Information Read/Write function on the USB Maintenance Key.
CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual is available for downloading at https:// support.lenovo.com...
Before servicing the computer Carefully read this topic before servicing the computer. Disabling the built-in battery Before replacing any FRU/CRU, ensure that you disable the built-in battery. To disable Fast Startup, do the following: 1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons.
1010 Base cover assembly Removal steps of the base cover assembly Applying labels to the base cover: The following illustration shows the location of each label. Note: Depending on the country or region of delivery, the labels might be slightly different from the ones in the following illustration.
1020 Nano-SIM-card tray (for selected models) Removal steps of the nano-SIM-card tray 1030 Wireless WAN card For access, remove this FRU: • “1010 Base cover assembly” on page 63 Removal steps of the wireless WAN card Step Screw (quantity) Color Torque M2 ×...
The only exception to this is if the battery is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery, before getting a non-physically damaged battery replaced. Note that the replacement of a physically damaged battery is not covered by the warranty.
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When installing: Ensure that you apply the insulation sheet to the battery connector. Step Screw (quantity) Color Torque M2.0 × L3.5 mm, flat-head, nylon-coated (4) Silver 0.181 Nm (1.85 kgf-cm) When installing: • Apply the battery sponges to the new battery as shown before installing it. P1 Gen 3 and X1 Extreme Gen 3 Hardware Maintenance Manual...
• For WWAN models, apply the battery sponges to the new battery as shown before installing it. • Ensure that the battery tabs are inserted underneath the system board. 1060 Thermal fan assembly For access, remove this FRU: • “1010 Base cover assembly” on page 63 Removal steps of the thermal fan assembly Chapter 8 Removing or replacing a FRU...
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Note: Loosen the screws in ascending alphabetical order as illustrated. P1 Gen 3 and X1 Extreme Gen 3 Hardware Maintenance Manual...
When installing: • Do not touch the top and bottom areas marked in the following illustration. • Apply the rubbers to the new thermal fan as shown before installing it. • Tighten the screws in ascending order by following the number marked beside each screw. Otherwise, the system board might get damaged.
Removal steps of the speaker assembly When installing: Straighten the speaker cable. Ensure that the cable is not pinched by any components. 1080 Coin-cell battery For access, remove this FRU: • “1010 Base cover assembly” on page 63 Removal steps of the coin-cell battery When installing: Ensure that the connector is attached firmly.
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• “1010 Base cover assembly” on page 63 Attention: The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the M.2 solid-state drive, observe the following guidelines: • Replace the M.2 solid-state drive only for upgrade or repair. The M.2 solid-state drive is not designed for frequent changes or replacement.
Removal steps of the M.2 solid-state drive Step Screw (quantity) Color Torque Black 0.181 Nm M2 × L2.5 mm, flat-head, nylon-coated (1) (1.85 kgf-cm) When installing: If the thermal pads installed in the M.2-solid-state-drive slots are broken, replace them with new ones.
When installing: Ensure that the connector is attached firmly. 1110 dc-in bracket and dc-in cable For access, remove these FRUs in order: • “1010 Base cover assembly” on page 63 Removal steps of the dc-in bracket and dc-in cable Torque Step Screw (quantity) Color...
When installing: Ensure that the connector is attached firmly. 1120 Keyboard subcard and keyboard-subcard cable For access, remove this FRU: • “1010 Base cover assembly” on page 63 • “1050 Built-in battery” on page 65 Removal steps of the keyboard subcard and keyboard-subcard cable P1 Gen 3 and X1 Extreme Gen 3 Hardware Maintenance Manual...
When installing: Ensure that the connector is attached firmly. 1130 Trackpad and trackpad cable For access, remove this FRU: • “1010 Base cover assembly” on page 63 • “1050 Built-in battery” on page 65 Removal steps of the trackpad and trackpad cable Chapter 8 Removing or replacing a FRU...
Step Screw (quantity) Color Torque M2 × L2 mm, flat-head, nylon-coated (4) Silver 0.181 Nm (1.85 kgf-cm) When installing: Ensure that the connector is attached firmly. 1140 Fingerprint reader assembly and fingerprint reader bracket For access, remove this FRU: • “1010 Base cover assembly” on page 63 •...
Torque Step Screw (quantity) Color M2 × L2.5 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) When installing: Ensure that the connector is attached firmly. 1150 LCD unit For access, remove these FRUs in order: • “1010 Base cover assembly” on page 63 Removal steps of the LCD unit Chapter 8 Removing or replacing a FRU...
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Step Screw (quantity) Color Torque Black 0.294 Nm M2.5 × L5 mm, flat-head, nylon-coated (5) (3.0 kgf-cm) P1 Gen 3 and X1 Extreme Gen 3 Hardware Maintenance Manual...
When installing: • Correctly route and secure the antenna cables, LCD cable, and camera/LED cable through the cable guides on the keyboard bezel assembly. Fix the camera/LED cable to the system board with a tape. Ensure that the cables are not pinched by any components. •...
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• The system board has an accelerometer, which can be broken when several thousands of G-forces are applied. Note: Dropping a system board from a height of as little as six inches so that it falls flat on a hard bench can subject the accelerometer to as much as 6000 G's of shock.
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Step Screw (quantity) Color Torque M2.0 × L3.5 mm, flat-head, nylon-coated (14) Silver 0.181 Nm (1.85 kgf-cm) M2.0 × L7 mm, flat-head, nylon-coated (2) Silver 0.181 Nm (1.85 kgf-cm) Attention: To avoid damage, do not bend the system board. When installing: •...
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• Ensure that you install the SSD thermal pads as shown, and then remove the dust protection film of the thermal pad installed in slot and slot • Ensure that you install the memory module mylar as shown. P1 Gen 3 and X1 Extreme Gen 3 Hardware Maintenance Manual...
Removal steps of the side USB connectors When installing: Ensure that you apply the mylar to the side of the USB connector near the power button LED as shown 1170 Keyboard assembly To remove the keyboard assembly, remove these FRUs in order: •...
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Removal step of the LCD bezel sheet When installing: After the LCD bezel sheet are removed, it cannot be used anymore. Use a new LCD bezel sheet for replacement. Removal step of the strip cover P1 Gen 3 and X1 Extreme Gen 3 Hardware Maintenance Manual...
Removal step of the ThinkShutter for conventional camera 2020 Hinges For access, remove these FRUs in order: • “1010 Base cover assembly” on page 63 • “1150 LCD unit” on page 77 • “2010 LCD bezel sheet, strip cover, and ThinkShutter ” on page 83 Removal steps of the hinges Step Screw (quantity)
2030 LCD panel assembly and LCD cable For access, remove these FRUs in order: • “1010 Base cover assembly” on page 63 • “1150 LCD unit” on page 77 • “2010 LCD bezel sheet, strip cover, and ThinkShutter ” on page 83 •...
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Installation steps of the LCD panel assembly and LCD cable Install the LCD holder frame assembly as shown. Chapter 8 Removing or replacing a FRU...
For UHD LCD panel or 500 nit FHD LCD panel, attach the graphite sheet to the rear of the LCD panel as shown. Ensure that the edges of the new LCD panel assembly align with the sponges on the computer cover. Note: For LCD panel with the factory color calibration feature, do the following to install new color profiles: 1.
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Removal steps of the camera card for models with conventional camera Chapter 8 Removing or replacing a FRU...
Removal steps of the camera card for models with the IR camera 2050 LED cable For access, remove these FRUs in order: • “1010 Base cover assembly” on page 63 • “1150 LCD unit” on page 77 • “2010 LCD bezel sheet, strip cover, and ThinkShutter ” on page 83 •...
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Removal steps of the LED cable Chapter 8 Removing or replacing a FRU...
When installing: • Attach the microphone rubbers as shown. • Install the ThinkShutter as shown. 2060 WLAN antenna kit and LCD rear cover assembly For access, remove this FRU: • “1010 Base cover assembly” on page 63 • “1150 LCD unit” on page 77 •...
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Removal steps of the antenna kit Chapter 8 Removing or replacing a FRU...
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When installing: • Plug the grey cable into the main connector on the WLAN card; plug the black cable into the auxiliary connector on the WLAN card. • Ensure that you attach the sponges to the rear cover assembly as shown. Attention: When you route the cables, ensure that they are not subject to any tension.
Antenna locations Wireless-WAN auxiliary antenna (blue)* Wireless-WAN main antenna (orange)* Wireless-LAN auxiliary antenna (black) Wireless-LAN main antenna (gray) Removing an LCD FRU for models with touch panel This section provides instructions on how to remove an LCD FRU for models with touch panel. 3010 Strip cover For access, remove these FRUs in order: •...
Removal steps of the strip cover 3020 LCD panel assembly and LCD cable For access, remove these FRUs in order: • “1010 Base cover assembly” on page 63 • “1150 LCD unit” on page 77 • “3010 Strip cover” on page 95 Removal steps of the LCD panel assembly and LCD cable Step Screw (quantity)
Step Screw (quantity) Color Torque M2 x L3.5mm, NYLOK NI (3) Silver 0.181 Nm (1.85 kgf-cm) Note: For LCD panel with the factory color calibration feature, do the following to install new color profiles: 1. Connect your computer to the network and close the X-Rite Color Assistant program. 2.
• “3020 LCD panel assembly and LCD cable” on page 96 Removal steps of the hinges Step Screw (quantity) Color Torque M2.5 × L2.5 mm, big-head, nylon-coated (6) Silver 0.294 Nm (3.0 kgf-cm) When installing: Attach the dc-in lens rubber and the conductive tape to the hinges as shown. 3040 Infrared camera card and ThinkShutter For access, remove these FRUs: •...
Removal steps of the infrared camera card Removal steps of the ThinkShutter 3050 Infrared LED cable For access, remove these FRUs in order: • “1010 Base cover assembly” on page 63 • “1150 LCD unit” on page 77 • “3010 Strip cover” on page 95 •...
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Removal steps of the infrared LED cable P1 Gen 3 and X1 Extreme Gen 3 Hardware Maintenance Manual...
When installing: • Attach the microphone rubbers as shown. • Install the ThinkShutter as shown. 3060 WLAN antenna kit and LCD rear cover assembly For access, remove this FRU: • “1010 Base cover assembly” on page 63 • “1150 LCD unit” on page 77 •...
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Removal steps of the antenna kit When installing: Plug the grey cable into the main connector on the WLAN card; plug the black cable into the auxiliary connector on the WLAN card. Attention: When you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken.
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Antenna locations Wireless-WAN auxiliary antenna (blue)* Wireless-WAN main antenna (orange)* Wireless-LAN auxiliary antenna (black) Wireless-LAN main antenna (gray) Chapter 8 Removing or replacing a FRU...
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Lenovo representative for information about the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Trademarks LENOVO, LENOVO logo, THINKPAD, THINKPAD logo and TRACKPOINT are trademarks of Lenovo. Thunderbolt is a trademark of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Microsoft, Windows, and Cortana are trademarks of the Microsoft group of companies. The terms HDMI and HDMI High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
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Part Number: SP40G76958_01 Printed in (1P) P/N: SP40G76958_01...