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E14 Gen 4 / E15 Gen 4
User Guide

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Summary of Contents for Lenovo 21ED

  • Page 1 E14 Gen 4 / E15 Gen 4 User Guide...
  • Page 2 Generic Safety and Compliance Notices First Edition (March 2022) © Copyright Lenovo 2022. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...
  • Page 3: Table Of Contents

    ....Call Lenovo ....Accessories ....
  • Page 4 E14 Gen 4 / E15 Gen 4User Guide...
  • Page 5: About This Documentation

    • Depending on the model, some optional accessories, features, software programs, and user interface instructions might not be applicable to your computer. • Documentation content is subject to change without notice. To get the latest documentation, go to https:// pcsupport.lenovo.com © Copyright Lenovo 2022...
  • Page 6 E14 Gen 4 / E15 Gen 4User Guide...
  • Page 7: Chapter 1. Meet Your Computer

    Chapter 1. Meet your computer Front view E14 Gen 4 Webcam privacy shutter Infrared camera* / Camera* Power button / Power button with Microphones fingerprint reader function* © Copyright Lenovo 2022...
  • Page 8 ® TrackPoint pointing stick Speakers Trackpad TrackPoint buttons * for selected models E14 Gen 4 / E15 Gen 4User Guide...
  • Page 9 E15 Gen 4 Webcam privacy shutter Infrared camera* / Camera* Power button / Power button with Microphones fingerprint reader function* TrackPoint pointing stick Speakers Trackpad TrackPoint buttons * for selected models Webcam privacy shutter Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy. Chapter 1 Meet your computer...
  • Page 10: Side View

    Side view Intel models ® USB-C (Thunderbolt™ 4) power Always on USB 3.2 connector Gen 1 connector HDMI™ connector Audio connector Ethernet connector (for selected Security-lock slot models) ThinkPad Integrated Earbuds (for USB 2.0 connector selected models of E15 Gen 4) *for selected models E14 Gen 4 / E15 Gen 4User Guide...
  • Page 11 AMD models USB-C power connector Always on USB 3.2 connector Gen 1 HDMI connector Audio connector Ethernet connector (for selected Security-lock slot models) ThinkPad Integrated Earbuds (for USB 2.0 connector selected models of E15 Gen 4) *for selected models Chapter 1 Meet your computer...
  • Page 12: Usb Connectors

    • Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to https:// • USB-C (3.2 Gen 2) connector www.lenovo.com/accessories • USB-C (Thunderbolt 3) connector • USB-C (Thunderbolt 4) connector • USB 4 connector Statement on USB transfer rate...
  • Page 13 USB device Data rate (Gbit/s) Thunderbolt 3 Thunderbolt 4 Chapter 1 Meet your computer...
  • Page 14 E14 Gen 4 / E15 Gen 4User Guide...
  • Page 15: Chapter 2. Get Started With Your Computer

    Your computer helps you connect to the world through a wired or wireless network. Connect to Wi-Fi networks 1. Click the system menu arrow on the top right. A list of available wireless networks is displayed. © Copyright Lenovo 2022...
  • Page 16: Airplane Mode

    2. Select a network available for connection. Provide required information, if needed. Airplane mode When the Airplane mode is enabled, all wireless features are disabled. To enable or disable the Airplane mode: 1. Use the system menu drop down (top right) and choose Settings. 2.
  • Page 17: Use The Trackpoint Pointing Device

    Open calculator (for E15 Gen 4 only) Enter sleep mode (for E15 Gen 4 only) Open Snipping Tool Toggle keyboard backlight (for selected models) Break operation Pause operation Scroll contents Send system request Enter sleep mode To wake up the computer, press Fn or the power button. Go to beginning Go to end * for selected models...
  • Page 18 Use the TrackPoint pointing device 1. Pointing stick Use your index finger or middle finger to apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer on the screen moves accordingly but the pointing stick itself does not move.
  • Page 19: Use The Trackpad

    Use the trackpad The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. Tap on the surface of the trackpad with one finger to perform the left-click action, with two fingers to perform the right-click action. Use the touch gestures Tap anywhere on the trackpad with one finger to select or open an item.
  • Page 20: Connect To An External Display

    Connect to an external display Connect your computer to a projector or a monitor to give presentations or expand your workspace. Connect to a wired display 1. Connect the external display to an appropriate video connector on your computer. 2. Connect the external display to an electrical outlet. 3.
  • Page 21: Chapter 3. Explore Your Computer

    • Press Fn+H to switch to performance mode. Use the P-to-P 2.0 charging function The USB-C connector on the computer features the Lenovo-unique P-to-P 2.0 charging function. When no ac power is available, this feature enables one computer to supply power to another computer through a USB-C to USB-C cable.
  • Page 22: Connect To A Bluetooth-Enabled Device

    Table 1. Default power plan (when plugged into ac power) • Turn off the display: After 5 minutes • Put the computer to sleep: After 20 minutes To reset the power plan to achieve the best balance between performance and power saving: 1.
  • Page 23: Purchase Options

    Purchase options Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more. To shop at Lenovo, go to https://www.lenovo.com/accessories...
  • Page 24 E14 Gen 4 / E15 Gen 4User Guide...
  • Page 25: Chapter 4. Secure Your Computer And Information

    Lock your computer to a desk, table, or other fixtures through a compatible security cable lock. Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable locks at https://smartfind.lenovo.com...
  • Page 26: Use Passwords

    The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.
  • Page 27: Set, Change, And Remove A Password

    5. In the Changes have been saved window, press Enter. 6. Press F10 to save changes and exit the UEFI BIOS menu. • If you have not set a supervisor password, contact a Lenovo authorized service provider to have the power-on password removed.
  • Page 28: Use Power Loss Protection Function (For Selected Models)

    What to do if you forget your supervisor password If you forget your supervisor password, there is no service procedure to remove the password. You have to contact a Lenovo authorized service provider to have the system board replaced. A fee will be charged for parts and service.
  • Page 29: Chapter 5. Configure Advanced Settings

    Note: No bootable device is displayed if the computer cannot start from any devices or the operating system cannot be found. 3. Set the startup sequence as desired. 4. Press F10 to save the changes and exit. To change the startup sequence temporarily: © Copyright Lenovo 2022...
  • Page 30: Set The System Date And Time

    Download and install the latest UEFI BIOS update package by one of the following methods: • Use the fwupdmgr or software utility to check LVFS for firmware updates. • Go to https://pcsupport.lenovo.com and select the entry for your computer. Then, follow the on-screen instructions to download and install the latest UEFI BIOS update package.
  • Page 31: Chapter 6. Cru Replacement

    If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
  • Page 32: Replace A Cru

    4. If prompted by User Account Control (UAC), click Yes. 5. Clear the Turn on fast startup check box, and then click Save changes. To disable the built-in battery: 1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter the UEFI BIOS menu.
  • Page 33: Discrete Memory Module (For Selected Models)

    E15 Gen 4 Troubleshooting If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power adapter and then reconnect it to the computer. Discrete memory module (for selected models) Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions.
  • Page 34 Installation procedure E14 Gen 4 / E15 Gen 4User Guide...
  • Page 35: Certification-Related Information

    – TP00117G2 – TP00117G3 – TP00117G4 – TP00117G5 • Intel models: 21E6 and 21E7 ThinkPad E15 Gen 4 – TP00117G6 • AMD models: 21ED and 21EE – TP00117G7 – TP00117G8 • AMD models: – TP00117F – TP00117F0 – TP00117F1 – TP00117F2 –...
  • Page 36 Product name Compliance ID Machine type(s) • TP00116G5 • TP00116G6 • TP00116G7 • TP00116G8 for mainland China only / for India only Further compliance information related to your product is available at https://www.lenovo.com/compliance E14 Gen 4 / E15 Gen 4User Guide...
  • Page 37: Chapter 7. Help And Support

    2. In the Touchpad section, turn off the Touchpad control. Use the Software application to check for updates. It should notify when new Where can I get the latest device firmware is available on LVFS ( https://fwupd.org/ drivers and UEFI BIOS? © Copyright Lenovo 2022...
  • Page 38: Error Messages

    Error messages If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 36. Message Solution The computer turned off because the battery power is low.
  • Page 39: Beep Errors

    Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology: 1. Go to or scan the following QR Code.
  • Page 40: Self-Help Resources

    The LLW also is preinstalled on the computer. To access the LLW, go to /opt/Lenovo If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
  • Page 41: Call Lenovo

    General Public License and/or the Lesser General Public License (or any other license requiring us to make a written offer to provide corresponding source code to you) from Lenovo for a period of three years without charge except for the cost of media, shipping, and handling, upon written request to Lenovo. This offer is valid to anyone in receipt of this Device.
  • Page 42: Lenovo Customer Support Center

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 43: Purchase Additional Services

    • https://www.lenovo.com/warranty/llw_02 • https://pcsupport.lenovo.com/warrantylookup Purchase additional services During and after the warranty period, you can purchase additional services from Lenovo at https:// pcsupport.lenovo.com/warrantyupgrade Service availability and service name might vary by country or region. Chapter 7 Help and support...
  • Page 44 E14 Gen 4 / E15 Gen 4User Guide...
  • Page 45: Appendix A. Compliance Information

    Appendix A. Compliance information For compliance information, refer to Regulatory Notice at and Generic Safety https://pcsupport.lenovo.com and Compliance Notices at https://pcsupport.lenovo.com/docs/generic_notices © Copyright Lenovo 2022...
  • Page 46 – TP00117G2 – TP00117G3 – TP00117G4 – TP00117G5 • Intel models: 21E6 and 21E7 ThinkPad E15 Gen 4 – TP00117G6 • AMD models: 21ED and 21EE – TP00117G7 – TP00117G8 • AMD models: – TP00117F – TP00117F0 – TP00117F1 – TP00117F2 –...
  • Page 47 China only / for India only Further compliance information related to your product is available at https://www.lenovo.com/compliance Locate the UltraConnect wireless antennas Your computer has an UltraConnect™ wireless antenna system. You can enable wireless communication wherever you are.
  • Page 48 Relative humidity • Operating: 8% to 95% at wet-bulb temperature 23°C (73°F) • Storage and transportation: 5% to 95% at wet-bulb temperature 27°C (81°F) E14 Gen 4 / E15 Gen 4User Guide...
  • Page 49: Appendix B. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 50 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

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