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Toshiba Satellite L855 Series User Manual
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Toshiba Satellite L855 Series User Manual

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User's Manual
Satellite L850/L850D/L855/L855D
Satellite Pro L850/L850D
Satellite C850/C850D/C855/C855D
Satellite Pro C850/C850D
Satellite S850/S850D/S855/S855D
Series

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Summary of Contents for Toshiba Satellite L855 Series

  • Page 1 User's Manual Satellite L850/L850D/L855/L855D Satellite Pro L850/L850D Satellite C850/C850D/C855/C855D Satellite Pro C850/C850D Satellite S850/S850D/S855/S855D Series...

  • Page 2: Table Of Contents

    Using the Touch Pad ................3-1 The Keyboard ..................3-1 Optical disc drives ................3-5 TOSHIBA VIDEO PLAYER ..............3-15 TOSHIBA Blu-ray Disc Player ............3-18 3D Playback on an External 3D Device ..........3-20 Wireless communications ..............3-24 LAN ....................... 3-27 Optional devices ..................
  • Page 3 Chapter 4 Utilities & Advanced Usage Utilities and Applications ..............4-1 Special features ..................4-6 Using the TOSHIBA Sleep Utility ............4-8 Using the TOSHIBA Face Recognition ..........4-10 TOSHIBA Password Utility ..............4-14 HW Setup ....................4-15 TOSHIBA PC Health Monitor .............. 4-20 System Recovery ................
  • Page 4 Advanced Micro Devices, Inc. Windows, Microsoft and Windows logo are registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
  • Page 5 Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s External RGB monitor port, Universal Serial Bus (USB...
  • Page 6 EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 7 Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA. The consequences of the use of this product in non-approved working environments may be: Interference with other devices or machines in the near surrounding area.
  • Page 8 Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 9 The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.
  • Page 10 ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer...
  • Page 11 Blu-ray™ Combo drive UJ160 Blu-ray™ Writer drive UJ260 Panasonic Precision Devices Co., Ltd. 1080 Takano Nagomi-machi Tamana-Gun Kumamoto, Japan 2. TOSHIBA SAMSUNG STORAGE TECHNOLOGY DVD SuperMulti with Double Layer SN-208AB Blu-ray™ Combo drive TS-LB23D Blu-ray™ Writer drive SN-506AF TOSHIBA SAMSUNG STORAGE...
  • Page 12 Hitachi-LG Data Storage, Inc. 22-23,KAIGAN 3-CHOME, MINATO-KU,TOKYO,108-0022 JAPAN 4. SONY Optiarc, Inc. DVD SuperMulti with Double Layer AD-7760H Complies with 21 CFR, Chapter 1, Subchapter J. Sony Optiarc Inc. 1-11-1 Osaki Shinagawa-ku, Tokyo, 141-0032, Japan 5. TEAC DVD SuperMulti with Double Layer DV-W28S Precautions CAUTION: This appliance contains a laser system and is classified as a...

  • Page 13: Preface

    Preface Congratulations on your purchase of this computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
  • Page 14 Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment.

  • Page 15: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
  • Page 16 Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture and lighting that can help reduce physical stress.

  • Page 17: Chapter 1 Getting Started

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.

  • Page 18: Getting Started

    Corel Digital Studio for TOSHIBA TOSHIBA eco Utility TOSHIBA Bulletin Board TOSHIBA ReelTime TOSHIBA HW Setup Utility TOSHIBA Value Added Package TOSHIBA Web Camera Application TOSHIBA Face Recognition TOSHIBA Service Station TOSHIBA PC Health Monitor TOSHIBA Sleep Utility TOSHIBA Audio Enhancement...
  • Page 19 DC power and reduces the voltage supplied to this computer. Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 20 When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in the User’s Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched.
  • Page 21 Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the left of the computer. Figure 1-3 Connecting the DC output plug to the computer 1. DC IN 19V jack 2. DC output plug Plug the power cord into a live wall outlet - the DC IN/Battery indicator on the front of the computer should glow.
  • Page 22 Do not close the display panel with pens or any other objects left in between the display panel and the keyboard. When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel).
  • Page 23 When it is displayed, be sure to read the Software License Terms carefully. Turning off the power The power can be turned off in one of three modes, either Shut Down Mode, Hibernation Mode or Sleep Mode. Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system's main screen the next time it is turned on.
  • Page 24 system to reactivate and run pre-programmed tasks or preserve unsaved data, which could interfere with aviation or other systems, possibly causing serious injury. Before entering Sleep Mode, be sure to save your data. When the AC adaptor is connected, the computer will go into Sleep Mode according to the settings in the Power Options (to access it, Start ->...
  • Page 25 When you turn the power back on, you can continue where you left when you shut down the computer. When the computer is in Sleep Mode, the Power indicator will blink white. If you are operating the computer on battery power, you can lengthen the overall operating time by turning it off into Hibernation Mode - Sleep Mode will consume more power while the computer is off.
  • Page 26 Point to the arrow icon ( ) and then select Hibernate from the menu. Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid. In order to define these settings, you can follow the steps as described below: Click Start and click the Control Panel.

  • Page 27: Chapter 2 The Grand Tour

    Chapter 2 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section in Appendix C.

  • Page 28: Left Side

    Power indicator The Power indicator normally glows white when the computer is turned on. However, if you turn the computer off into Sleep Mode, this indicator will blink white - approximately two seconds on, two seconds off. Wireless The Wireless communication indicator glows communication amber when the Bluetooth, Wireless LAN or indicator...

  • Page 29: Right Side

    DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries. Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase - using the wrong AC adaptor can cause damage to the computer.
  • Page 30 Microphone jack A 3.5 mm mini microphone jack enables connection of a three-conductor mini jack for stereo microphone input. The integrated sound system provides support for the computer's internal speakers and microphone, as well as allowing an external microphone and headphones to be connected via the appropriate jacks.

  • Page 31: Back

    External RGB monitor This port provides 15-pin, analog VGA port. port Please refer to Appendix A for information on external RGB monitor port pin assignment.This port allows you to connect an external RGB monitor to the computer. Cooling vents The cooling vents help the processor to avoid overheating.
  • Page 32 Figure 2-5 The underside of the computer 1. Battery lock 3. Memory module slot 2. Battery release latch 4. Cooling vents Product appearance depends on the model you purchased. Battery lock Slide the battery lock to release the battery pack ready for removal.

  • Page 33: Front With The Display Open

    Front with the display open This section shows the computer with the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. Figure 2-6 The front of the computer with the display panel open 1.
  • Page 34 You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph.

  • Page 35: Internal Hardware Components

    The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Diagnostic Tool.
  • Page 36 Solid State Drive on the model. To check which type of HDD/SSD is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Diagnostic Tool.
  • Page 37 Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off. The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at any one time.
  • Page 38 If you want to enable this feature, under the conditions mentioned above, select the Display Power Saving Technology check box. ® Vari-Bright ™ ® ™ AMD GPU model may include the AMD Vari-Bright feature that can save the computer's power consumption by optimizing picture contrast on the internal LCD.

  • Page 39: Chapter 3 Operating Basics

    Chapter 3 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go.
  • Page 40 The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages. In use there are different types of keys, specifically typewriter keys, function keys, soft keys, Hot keys and Windows special keys. Never remove the key caps on your keyboard.
  • Page 41 For more information, please refer to the TOSHIBA Flash Cards Help file. To access this help, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Flash Cards. In the Settings for Flash Cards window, click the Help button.
  • Page 42 Changes the display resolution. FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and then press an "F Number" key. To start the TOSHIBA Accessibility utility, click Start -> All Programs ->...

  • Page 43: Optical Disc Drives

    Windows special keys The keyboard provides two keys that have special functions in Windows, the Windows Start Button key activates the Start menu while the application key has the same function as the secondary (right) mouse button. This key activates the Windows Start menu. This key has the same function as the secondary (right) mouse button.
  • Page 44 Blu-ray™ Writer drive In addition to the above formats, Blu-ray™ Writer drive supports BD-R, BD- R DL, BD-RE and BD-RE DL. Blu-ray™ Writer drive BDXL™ In addition to the above formats, Blu-ray™ Writer drive BDXL™ supports BD-R TL, BD-R QL and BD-RE TL. Some types and formats of DVD-R DL and DVD+R DL discs may be unreadable.
  • Page 45 Lay the disc, label side up, in the disc tray. Figure 3-7 Inserting a disc 1. Laser lens When the disc tray is fully opened, the edge of the computer will cover the disc tray slightly. Therefore, you will need to turn the disc at an angle when you place it in the disc tray.
  • Page 46 Writable discs This section describes the types of writable discs. Check the specifications of your drive to see the types of discs it can write. Use TOSHIBA Disc Creator and Corel Digital Studio to write compact discs. CD-R discs can be written only once. The recorded data cannot be erased or changed.
  • Page 47 The TOSHIBA Disc Creator and Corel Digital Studio are provided as writing software with this computer. Corel Digital Studio can be used to write files in video format. TOSHIBA Disc Creator can be used to write data. You can use the DVD Super Multi drive or Blu-ray™ Combo drive to write data to either CD-R, CD-RW, DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD +R DL, DVD+RW or DVD-RAM discs.
  • Page 48 Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. CD-R: TAIYO YUDEN CO., Ltd.
  • Page 49 DVD-RW: DVD Specifications for Recordable Disc for Version 1.1 or version Victor Company of Japan, Ltd. (JVC) (for 2x, 4x and 6x speed media) MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2x, 4x and 6x speed media) DVD+RW: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media) DVD-RAM: (DVD Super Multi drive only) DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1 or Version 2.2...
  • Page 50 Keep mobile phones and other wireless communication devices away from the computer. TOSHIBA Disc Creator Please be aware of the following limitations when you use the TOSHIBA Disc Creator: DVD Video cannot be created using TOSHIBA Disc Creator. DVD Audio cannot be created using TOSHIBA Disc Creator.
  • Page 51 "Disc Backup" function of TOSHIBA Disc Creator. TOSHIBA Disc Creator cannot record in packet format. You might not be able to use the "Disc Backup" function of TOSHIBA Disc Creator to back up a DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL or DVD+RW disc that was made with other software on a different optical media recorder.
  • Page 52 Simplified steps for making a DVD-Video or a Blu-ray Disc™ movie from adding video source: Click Start -> All Programs -> Corel Digital Studio for TOSHIBA -> Corel Digital Studio for TOSHIBA to launch Corel Digital Studio. Insert a disc in optical disc drive.

  • Page 53: Toshiba Video Player

    If you use an over-used rewritable disc, the full formatting might be locked. Please use a brand new disc. TOSHIBA VIDEO PLAYER Please be aware of the following limitations when you use the TOSHIBA VIDEO PLAYER: Notes on use This software can only be used on Windows 7.
  • Page 54 Do not lock the computer using the Windows logo ( ) + L keys when running the TOSHIBA VIDEO PLAYER. The TOSHIBA VIDEO PLAYER does not have a parental control function. In order to protect copyrights, the Windows Print Screen function is disabled when TOSHIBA VIDEO PLAYER is running.
  • Page 55 Display Devices & Audio TOSHIBA VIDEO PLAYER will only run when "Colors" is set to "True Color (32 bit)". Click Start -> Control Panel -> Appearance and Personalization -> Display -> Adjust resolution, click "Advanced settings", select "Monitor"...

  • Page 56: Toshiba Blu-Ray Disc Player

    TOSHIBA VIDEO PLAYER features and instructions are explained in details in TOSHIBA VIDEO PLAYER Manual. Use the following procedure to open TOSHIBA VIDEO PLAYER Manual. Press the F1 key when TOSHIBA VIDEO PLAYER is launched and click the Help button. TOSHIBA Blu-ray Disc Player Please be aware of the following limitations when you use TOSHIBA Blu- ray Disc Player.
  • Page 57 When you purchase Blu-ray™ Video, make sure it matches your drive, otherwise it will not play properly. To playback video on an external display or TV using TOSHIBA Blu- ray Disc Player, use output devices like external displays or TV that have HDCP supported HDMI port.

  • Page 58: 3D Playback On An External 3D Device

    Press the F1 key when TOSHIBA Blu-ray Disc Player is launched and click the Help button. 3D Playback on an External 3D Device 3D playback on an external 3D device feature is only provided with some models. Effect of 3D can be shown only on an external 3D devices connected via an HDMI output.
  • Page 59 2D home video and other 2D contents you created, in 3D according to your personal preferences. The “TOSHIBA VIDEO PLAYER” is set by default in the 2D format. By pressing the 2Dto3D conversion function button, you decide to activate the 2Dto3D conversion function and therefore decide to watch your 2D content in 3D.
  • Page 60 The picture generated by 2Dto3D conversion function is not the same as a picture produced for 3D playback use. The 2Dto3D conversion function simply uses TOSHIBA's original algorithm to apply pseudo 3D effect to the 2D content. The Player is set by default in the 2D format. By pressing the 2Dto3D...
  • Page 61 Some functions cannot be used during 3D playback. In such cases, any buttons used for those functions may be disabled. Depending on the system environment, the player may automatically switch into 2D if you perform any of the following operations during 3D playback.

  • Page 62: Wireless Communications

    Wireless communications The computer’s wireless communication function supports some wireless communication devices. Only some models are equipped with both Wireless LAN and Bluetooth functions. Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields.
  • Page 63 TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications...
  • Page 64 regulations may impose a number of limitations to the use of wireless communication equipment. Radio Frequency Band 5GHz (5150-5850 MHz) (Revision a and n) Band 2.4GHz (2400-2483.5 MHz) (Revision b/g and n) The range of the wireless signal is related to the transmit rate of the wireless communication.

  • Page 65: Lan

    This Bluetooth Stack is based on the Bluetooth Version 1.1/1.2/2.0+EDR/ 2.1+EDR/3.0/3.0+HS/4.0 specification, depending on the model you purchased. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers.
  • Page 66 The Link speed (10/100/1000 megabits per second) changes automatically depending on the network conditions (connected device, cable or noise and so on). LAN cable types The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer’s default settings could cause a malfunction in LAN operation.

  • Page 67: Optional Devices

    External monitor HDMI device Other Security lock Optional TOSHIBA accessories Memory media slot The computer is equipped with a Memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants.

  • Page 68: Memory Media

    Keep foreign objects out of the Memory media slot. Never allow metal objects, such as screws, staples and paper clips, to enter the Memory media slot. Foreign metal objects can create a short circuit, which can cause computer damage and fire, possibly resulting in serious injury. This Memory media slot supports the following memory media.

  • Page 69: Media Care

    The SDHC memory card logo is ( The SDXC memory card logo is ( The maximum capacity of SD memory cards is 2GB. The maximum capacity of SDHC memory cards is 32GB. The maximum capacity of SDXC memory cards is 64GB. Card Type Capacities 8MB, 16MB, 32MB, 64MB, 128MB, 256MB,...

  • Page 70: Inserting A Memory Media

    Memory cards have a limited lifespan, so it is important to backup important data. Do not write to a card if the battery power is low. Low power could affect writing accuracy. Do not remove a card while read/write is in progress. For more details on using memory cards, see manuals accompanying the cards.

  • Page 71: Removing A Memory Media

    When installing or removing a memory module, you must ensure that you do not touch any other internal areas of the computer. Use only memory modules approved by TOSHIBA. User's Manual 3-33...
  • Page 72 Do not try to install or remove a memory module under the following conditions. a. The computer is turned on. b. The computer was shut down in either Sleep or Hibernation Mode. c. Wake-up on LAN is enabled. d. The wireless communication function is on. e.
  • Page 73 Slide your fingernail or a thin object under the cover and lift it off. Figure 3-12 Removing the memory module cover 1. Memory module cover 2. Screw Product appearance depends on the model you purchased. User's Manual 3-35...
  • Page 74 Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place. Figure 3-13 Seating the memory module 1.
  • Page 75 Seat the memory module cover in place and secure it with the screw. Take care to ensure that the memory module cover is firmly closed. Figure 3-14 Seating the memory module cover 1. Memory module cover 2. Screw Product appearance depends on the model you purchased. Install the battery pack - refer to Replacing the battery pack section in...

  • Page 76: External Monitor

    Grasp the module by its edges and remove it from the computer. If you use the computer for a long time, the memory modules and the circuits locating close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them. Or you will get burnt if you touch any of them.

  • Page 77: Hdmi Device

    Figure 3-16 Connecting the monitor cable to the External RGB monitor port 1. External RGB monitor port 2. Monitor cable There are no fastening screws for an external monitor cable on this computer's External RGB monitor port. However, external monitor cables which have connectors with fastening screws can still be used.
  • Page 78 Connecting the HDMI out port Plug one end of the HDMI cable into the HDMI in port of the HDMI display device. Plug the other end of the HDMI cable into the HDMI out port on your computer. Figure 3-17 Connecting the HDMI out port 1.

  • Page 79: Security Lock

    Be sure to use the HotKey to select the display device before starting to play video. Do not change the display device while playing video. Do not change the display device under the following conditions. While data is being read or written. While communication is being carried out.

  • Page 80: Optional Toshiba Accessories

    You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use. For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: Memory Kit 1 GB, 2 GB, 4GB or 8GB memory modules (DDR3-1333/1600) can easily be installed in the computer.
  • Page 81 SRS Premium Sound™ HD offers the richest and most immersive audio experience in any listening environment using technologies from SRS Labs. To access the utility, Click Start -> All Programs -> SRS Labs -> SRS Premium Sound HD. For more information, please refer to the help file. Audio Enhancements In order to apply the sound effects for your current speaker, follow the steps below.

  • Page 82: Video Mode

    Speaker Configuration Click the Auto Test button to confirm the internal speakers or the headphone sound is coming from the right direction. Default Format You can change the sample rate and bit depth of sound. Video mode Video mode settings are configured via the Screen Resolution dialog. To open the Screen Resolution dialog, click Start ->...

  • Page 83: Heat Dispersal

    Moving the computer While the computer is designed for flexible day-to-day usage you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has ended before moving the computer. Turn off (shut down) the computer.

  • Page 84: Chapter 4 Utilities & Advanced Usage

    To access the utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Peak Shift Control. For more information, please refer to the help file. TOSHIBA PC...
  • Page 85 If you set the boot-up certification (single sign-on) on the model featured with a fingerprint authentication, a fingerprint (or password) is required again at the login phase. TOSHIBA Password The TOSHIBA Password utility allows you to set Utility a password in order to restrict access to the computer.
  • Page 86 To access this utility, click Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist. TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that improve the ease and control of communication devices and network connections, help in the...
  • Page 87 CD player, and data discs which can store copies of the files and folders on your computer's hard disk drive.To start this utility, click Start -> All Programs -> TOSHIBA -> Media & Entertainment -> Disc Creator. TOSHIBA DVD-RAM...
  • Page 88 To access this utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> ReelTime. TOSHIBA Sleep Utility This utility is able to either enable or disable the following functions: Sleep and Charge: By connecting to the...

  • Page 89: Special Features

    You may not have all the software listed above depending on the model you purchased. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.
  • Page 90 Hot keys Hot keys are specific key combinations that let you quickly change the system configuration directly from the keyboard without running a system program. Display automatic This feature automatically cuts off power to the computer's display panel when there is no power off keyboard input for a specified time, with power being restored the next time a key is pressed.

  • Page 91: Using The Toshiba Sleep Utility

    Using the TOSHIBA Sleep Utility The TOSHIBA Sleep Utility is used for changing settings of the following function(s): Sleep and Charge It also displays the remaining battery capacity.
  • Page 92 Sleep and Charge Your computer can supply USB bus power (DC5V) to the USB port even when the power of the computer is turned OFF. "Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state. This function can be used for ports that support the Sleep and Charge function.

  • Page 93: Using The Toshiba Face Recognition

    USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag. Starting the TOSHIBA Sleep Utility To start the utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Sleep Utility. Enabling Sleep and Charge This utility can be used to enable and disable the Sleep and Charge function.
  • Page 94 TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.
  • Page 95 Delete image data, account information, and personal record data created during registration. To delete the Face Recognition Data, follow the steps as described below: To launch this utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Face Recognition. The Management screen is displayed.
  • Page 96 To launch the help file, click on the Help button in the Management screen. Windows Logon via TOSHIBA Face Recognition This section explains how to login to Windows with TOSHIBA Face Recognition. Two authentication modes are provided. 1:N Mode Login screen: If the face authentication tile is selected by default, you can log in without using the keyboard or mouse.

  • Page 97: Toshiba Password Utility

    Windows password. User Password To start the utility, point to or click the following items: Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist -> SECURE -> User password please refer to the User Password section for further information.

  • Page 98: Hw Setup

    Make sure to restart your computer immediately to apply these changes. Accessing HW Setup To run the HW Setup program, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> HWSETUP. HW Setup window...
  • Page 99 General This window displays the BIOS/EC version and contains two buttons : Default and About. Default Return all HW Setup values to the factory settings. About Display the HW Setup version. Setup This field displays the installed BIOS version, date and EC version. Password This option allows you to set or reset the user password for power on.
  • Page 100 To change the boot drive, follow the steps below. Hold down F12 and boot the computer. when the TOSHIBA Leading Innovation >>> logo screen appears, release the F12 key. Use the up and down cursor keys to select the boot device you want and press ENTER.
  • Page 101 If a Supervisor Password has been set, manual boot device selection functions may be restricted. The boot device selection methods described above will not change the boot priority settings that have been configured in HW Setup. In addition, if you press a key other than one of those listed, or if the selected device is not installed, the system will continue to boot according to the current and available settings in HW Setup.
  • Page 102 Wake-up on Keyboard When this feature is enabled, and the computer is in Sleep Mode, you can turn on the system by pressing any key. However, please be aware that this option will only work with the internal keyboard and only when the computer is in Sleep Mode.

  • Page 103: Toshiba Pc Health Monitor

    10MB or less per year. This information is used to identify and provide a notification of system conditions which may effect the performance of your TOSHIBA computer. It may also be used to help diagnose problems should the computer require User's Manual...

  • Page 104: System Recovery

    Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel. Doing so will automatically delete all collected information from the HDD.
  • Page 105 The following items will be described in this section: System Recovery Options Creating Recovery Media Restoring the pre-installed software from your created Recovery Media Restoring the pre-installed software from the Recovery Hard Disk Drive System Recovery Options The System Recovery Options feature is installed on the hard disk when shipped from the factory.
  • Page 106 Do not use utilities, including those intended to enhance Hard Disk Drive access speed. They may cause unstable operation and damage data. Do not shut down/log off or Sleep/Hibernate while writing or rewriting the media. Set the computer on a level surface and avoid places subjected to vibrations such as airplanes, trains, or cars.
  • Page 107 When drivers/utilities are installed, you can setup the respective drivers/ utilities from the following place. To open the setup files, Click Start -> All Programs -> TOSHIBA -> Support & Recovery -> Applications and Drivers. If you have previously chosen to remove the recovery partition and are trying to create "Recovery Media", you will see the following message: "The...
  • Page 108 When the sound mute feature has been activated, be sure to disable this to allow sounds to be heard before starting the restore process. Please refer The Keyboard in Chapter 3, Operating Basics, for further details. You can not use System Recovery Options if restoring the pre-installed software without System Recovery Options.

  • Page 109: Chapter 5 Power And Power-Up Modes

    Chapter 5 Power and Power-Up Modes The computer's power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging batteries, tips for saving battery power, and information on the different power-up modes.

  • Page 110: Monitoring Of Power Condition

    Monitoring of power condition As shown in the below table, the DC IN/Battery and Power indicators on the system indicator panel alert you to the computer’s operating capability and battery charge status. DC IN/Battery indicator Check the DC IN/Battery indicator to determine the status of the battery pack and the power status with the AC adaptor connected.

  • Page 111: Battery

    Battery This section explains battery types, use, recharging methods and handling. Battery types The computer has different types of batteries. Battery pack When the AC adaptor is not connected, the computer's main power source is a removable lithium ion battery pack, also referred to in this manual as the main battery.
  • Page 112 TOSHIBA as replacements. The computer's RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of the battery as required by local ordinances or regulations.
  • Page 113 Battery type Power off Power on Battery pack 3 hours max 3 ~ 5 hours (24Wh, 3 cell) Battery pack 3 hours max 3 ~ 5 hours (48Wh, 6 cell) Battery pack 4 hours max 4 ~ 5 hours (66Wh, 6 cell high capacity) Please be aware that the charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you are...
  • Page 114 Clicking the battery icon on the Taskbar Via the Battery Status in the Windows Mobility Center window You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time. This is because the computer needs this time to check the battery's remaining capacity and then calculate the remaining operating time, based on this together with the current power consumption.
  • Page 115 Battery type Sleep Mode Shut Down Mode Battery pack about 1.9 days about 2.9 months (24Wh, 3 cell) Battery pack about 3.7 days about 5.8 months (48Wh, 6 cell) Battery pack about 5.1 days about 8 months (66Wh, 6 cell high capacity) Extending battery life To maximize the life of your battery packs:...
  • Page 116 reaches the end of its operating life. In addition to this, you might also replace a discharged battery pack with a charged spare when you are operating your computer away from an AC power source for an extended period of time. This section explains how to remove and install the battery pack, and begins with the removal process which is detailed through the following steps.

  • Page 117: Power-Up Modes

    Figure 5-2 Releasing the battery pack -2 1. Battery lock 3. Battery pack 2. Battery release latch Installing the battery pack To install a battery pack, follow the steps as detailed below: Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries.

  • Page 118: Panel Power On/Off

    Panel power on/off You can set up your computer so that power is turned off automatically when you close the display panel, and turned on again when you open it. Please note that this function is only available for Sleep Mode or Hibernation Mode, not for Shut Down Mode.

  • Page 119: Troubleshooting

    In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.
  • Page 120 Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.
  • Page 121 Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.

  • Page 122: Hardware And System Checklist

    If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator.
  • Page 123 If the AC adaptor still does not power the computer, you should contact TOSHIBA Support. Battery If you suspect a problem with the battery, you should check the status of the DC IN/Battery indicator.
  • Page 124 However, if you do not believe the battery is at the end of its operating life, you should speak to TOSHIBA Support. Battery doesn’t If you frequently recharge a partially charged...
  • Page 125 (remapping involves changing or reassigning the function of each key). If you are still unable to use the keyboard, you should contact TOSHIBA Support. Internal display panel Apparent computer's display panel problems may be related to the computer's setup and configuration - please refer to the...
  • Page 126 - if so remove it and try to start the Drive computer again. If this has no effect, check the Boot Priority setting within the TOSHIBA HW Setup utility - please refer to the Boot Setting section in Chapter 4, Utilities &...
  • Page 127 If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section in this chapter, and the documentation supplied with your mouse.
  • Page 128 Within the Mouse Properties window, click the Pointer Options tab. Set the pointer speed as required and click If you are still unable to resolve the problem, contact TOSHIBA Support. The reaction of Adjust the touch Sensitivity. Touch pad is either To access it, click Start ->...
  • Page 129 If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device.
  • Page 130 Sleep and Charge function may be disabled. Sleep and Charge Select the "Enable Sleep and Charge" check box function. in the TOSHIBA Sleep utility to enable this function. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons.
  • Page 131 Problem Procedure The battery depletes If Sleep and Charge function is enabled, the quickly even when I computer's battery will discharge during turned OFF the hibernation or when the computer is turned off. power of the Connect the AC adaptor to the computer or disable computer.
  • Page 132 Basics for further information. Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Please also refer to Chapter 3, Operating Basics, and to the documentation supplied with your monitor for further information.
  • Page 133 Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub.

  • Page 134: Toshiba Support

    TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.
  • Page 135 - they are your best resource for current information and support. TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, visit TOSHIBA technical support website http://www.toshiba.co.jp/ worldwide/. User's Manual 6-17...

  • Page 136: Specifications

    Appendix A Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Size Approximately 380 (w) x 242 (d) x 29/33 (h) millimeters (not including parts that extend beyond the main body). The physical dimensions may vary depending on the model you purchased.
  • Page 137 External RGB monitor port pin assignment Signal Name Description Red Video Signal Green Video Signal Blue Video Signal Reserved Reserved Ground Ground Ground Ground Power Supply Ground Reserved Reserved Data Signal HSYNC Horizontal Sync Signal VSYNC Vertical Sync Signal Data Clock Signal I/O (I): Input to computer I/O (O): Output from computer User's Manual...

  • Page 138: Ac Power Cord And Connectors

    Appendix B AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm...
  • Page 139 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe and China. United Kingdom UL approved BS approved...

  • Page 140: Legal Footnotes

    Appendix C Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis.
  • Page 141 Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section in Chapter 6, Troubleshooting for more information. 64-Bit Computing 64-bit processors are designed to take advantage of 32 and 64 bit computing.
  • Page 142 TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power. After going through many charge and discharge cycles, the battery will lose its ability to perform at maximum capacity and will need to be replaced.
  • Page 143 Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. User's Manual...

  • Page 144: Appendix D Information For Wireless Devices

    The Wi-Fi CERTIFIED™ logo is a certification mark of the Wi-Fi Alliance Bluetooth wireless technology Interoperability Bluetooth™ Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: Bluetooth Specification Ver.
  • Page 145 Because Wireless products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless products is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 146 Italy: For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. For public use, a general authorization is required. Luxembourg: Implemented General authorization required for network and service supply. Norway: Implemented This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-Alesund.
  • Page 147 Restrictions for Use of 5470-5725MHz Frequencies in Europe Italy: For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas,...
  • Page 148 designed to provide reasonable protection against harmful interference in a residential installation. Refer to the FCC information section for the detailed information. Caution: Exposure to Radio Frequency Radiation The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits.
  • Page 149 If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.
  • Page 150 : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Telecommunications Business Law of Japan.
  • Page 151 Radio approvals for wireless devices ® Approved Countries/Regions for the Realtek RTL8188CE 802.11n PCI-E NIC b/g/n Wireless LAN This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment in the countries/regions which are not listed in the table below.
  • Page 152 Namibia Nepal Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Papua New Paraguay Peru Guinea Philippines Poland Portugal Qatar Romania Russia Rwanda Saint Vincent and the Grenadines Saudi Arabia Senegal Serbia Singapore Slovak Republic Slovenia South Africa South Korea Spain Sweden Switzerland Taiwan...
  • Page 153 Canada Chile Costa Rica Croatia Cyprus Czech Republic Denmark Egypt Estonia Finland France Germany Ghana Greece Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Liechtenstein Lithuania Luxembourg Malaysia Malta Mexico Monaco Morocco Mozambique...
  • Page 154 Connection with an access point by the Infrastructure mode is Ch1- Ch13. As of Jan. 2012 Argentina Australia Austria Azerbaijan Bahrain Belgium Bolivia Bulgaria Bosnia and Brazil Cambodia Canada Herzegovina Chile China Costa Rica Croatia Cyprus Czech Republic Denmark Ecuador Egypt Estonia Finland...
  • Page 155 Do not use this equipment in the countries/regions which are not listed in the table below. An ad-hoc mode is not available in 802.11n mode. Available channel of Peer-to-peer connection by ad-hoc mode is Ch1- Ch11. Connection with an access point by the Infrastructure mode is Ch1- Ch13.

  • Page 156: Index

    Battery pack replacing 5-7 Equipment checklist 1-1 Bluetooth External monitor Bluetooth Stack for problems 6-14 Windows by Toshiba 4-3 problems 6-16 Boot Priority 4-17 Function keys 3-2 Cleaning the computer 3-44 Graphics controller 2-11 Cooling vents 2-5, 2-6 Hard Disk Drive 2-10...
  • Page 157 HDMI out port 2-4 Heat dispersal 3-45, 4-8 Memory media slot 3-29 Hibernation Mode 1-9, 4-8 Moving the computer 3-45 Hot keys 4-7 MultiMediaCard removing 3-33 HW Setup accessing 4-15 Boot 4-17 display 4-17 general 4-16 Password keyboard 4-19 power on 4-7 LAN 4-19 Starting the computer by SATA 4-20...
  • Page 158 Wireless communication 3-24 Wireless LAN SD/SDHC/SDXC Card problems 6-16 formatting 3-31 note 3-30 Security lock 3-41 Sleep Mode setting 1-7 System automatic 4-7 Sound system problems 6-13 TOSHIBA Assist 4-3 TOSHIBA ConfigFree 4-3 TOSHIBA Disc Creator 3-12 User's Manual Index-3...

  • Page 159: Glossary

    Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ANSI: American National Standards Institute AMT: Intel Active Management Technology ASCII: American Standard Code for Information Interchange BIOS: basic input/output system bps: bits per second CD: compact disc CD-ROM: Compact Disc Read-Only Memory...
  • Page 160 LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte MMC: multi media card OCR: optical character recognition (reader) PC: personal computer PCI: peripheral component interconnect RAM: random access memory RGB: red, green, and blue ROM: read only memory RTC: real time clock S/P DIF: Sony/Philips Digital Interface Format SD: Secure Digital...

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