My Headset Doesn't Charge; I Can't Get The Usb Adapter To Pair To My Cisco Headset 730; The Cisco Headsets App Doesn't Work On My Mobile Device - Cisco Headset 730 User Manual

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Troubleshooting

My Headset Doesn't Charge

Try these steps if your headset doesn't charge:

• Make sure the USB-C cable is connected to the USB-C port on your headset. The Power LED beneath

• Make sure that both ends of the USB cable are secure.

• If the headset has been exposed to extreme high or low temperatures, let the headset return to room

• Try a different USB-A wall charger or AC power source.

• If you are using the Cisco Headset 730 Charging Stand, make sure the headset is properly seated. The

Try these steps if you can't get your headset to connect to the USB Adapter.

• Disconnect and reconnect the adapter from your call device.

• Disconnect other paired Bluetooth devices from your headset.

• Put the USB Adapter into pairing mode and reconnect to your headset.

Try these steps if you have problems with the Cisco Headsets app on your mobile device:

• Make sure that your mobile device is compatible with the Cisco Headsets app and meets the minimum

• Uninstall Cisco Headsets on your mobile device, then reinstall the app.

the Power/Bluetooth switch lights up when the headset charges.

temperature before you try to charge the headset.

LED on the front of the stand shows solid white when the headset is properly seated.

Charge Your Cisco Headset 730 with the USB-C

Check Your Remaining Cisco Headset 730 Battery

system requirements. For more information, refer to the app store on your mobile device.

My Headset Doesn't Charge

Cable, on page 10

Life, on page 9

Cisco Headset 730 User Guide

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