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Panasonic KX-TDA0484 Getting Started

Panasonic KX-TDA0484 Getting Started

4-channel voip gateway card
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Thank you for purchasing the Panasonic 4-Channel VoIP Gateway Card, KX-TDA5480/KX-TDA0484.
Please read this manual carefully before using this product and save this manual for future use.
4-Channel VoIP Gateway Card
Model

Getting Started

KX-TDA5480
KX-TDA0484

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Summary of Contents for Panasonic KX-TDA0484

  • Page 1: Getting Started

    Thank you for purchasing the Panasonic 4-Channel VoIP Gateway Card, KX-TDA5480/KX-TDA0484. Please read this manual carefully before using this product and save this manual for future use. 4-Channel VoIP Gateway Card Getting Started KX-TDA5480 KX-TDA0484 Model...

  • Page 2: Table Of Contents

    Table of Contents Overview...5 Example Network Diagram ... 6 Network Devices and Numbering Plan ... 7 1.2.1 Network Application... 8 1.2.2 Numbering Plan Example... 8 1.2.3 Numbering Plan Summary ... 12 Installing in the KX-TDA50 PBX ...13 Installation... 14 2.1.1 Names and Locations...
  • Page 3 Programming the VoIP Gateway Card ...65 B2.2 Programming the PBX ...66 C Initialization of the VoIP Gateway Card ... 69 Initializing the VoIP Gateway Card...70 D Using the KX-TDA5480/KX-TDA0484 and KX-TDA0480 in One Network ... 73 Considerations in Installation...74 Getting Started...
  • Page 4 Getting Started...

  • Page 5: Overview

    Section 1 Overview Panasonic PBX with VoIP Gateway Card will allow organizations to route both voice and fax communications over digital data networks. The VoIP Gateway Card, designed to be easily integrated into existing IP networks, seamlessly bridges Public Switched Telephone Network (PSTN) and analog telephones with digital data networks without interrupting pre-existing data communications.

  • Page 6: Example Network Diagram

    IP packets. KX-TDA50 PBX with KX-TDA5480 VoIP Gateway Card Getting Started PSTN Switching Hub Voice data packets IP Network Other data packets with KX-TDA0484 VoIP Gateway Card IP packets are converted back into voice signals. Router KX-TDA100/KX-TDA200 PBX PSTN...

  • Page 7: Network Devices And Numbering Plan

    Network Devices and Numbering Plan You will need to have network configuration information available to install VoIP Gateway Cards. Referring to this example diagram, consult your network administrator to obtain necessary information to configure your own VoIP network. Local Telephone 456-7890 PSTN (Public Switched...

  • Page 8: Network Application

    PBXs at different locations by using an IP network instead of conventional telephone networks. Note CLIP service is the only QSIG service available between the KX-TDA5480/KX-TDA0484 and KX-TDA0480 VoIP Gateway Cards. There is no compatibility for other QSIG services. Types of IP Network The VoIP Gateway Card’s quality of performance depends on the type of IP network in use.
  • Page 9 Note An example using the extension number method is provided in "B Alternative Numbering Plan Example". IP Addressing Information IP addressing information is typically supplied by a network administrator. Consult your network administrator for specific values. Los Angeles Office Card IP 200.45.11.35 199.176.64.41 Address Default...
  • Page 10 1.2 Network Devices and Numbering Plan Los Angeles Fax Extension 500 to 599 Number Dialing Examples The VoIP network allows you to access the PBX at one location from another to establish: (1) an extension call, or (2) an outside call through the local PSTN as if you are calling from the same area.
  • Page 11 PBX Connection Information PBX connection information is created by combining IP Addressing Information and PBX Numbering Information. Referring to the sample below, create your own PBX connection information. Leading Number: A number composed of the PBX code followed by the first digit of the destination number.

  • Page 12: Numbering Plan Summary

    1.2 Network Devices and Numbering Plan 1.2.3 Numbering Plan Summary Reproduce this page and write down your network information in the space provided below for each card in the network. Consult your network administrator to fill in the shaded entries. Local Telephone: PSTN (Public Switched...

  • Page 13: Installing In The Kx-Tda50 Pbx

    Section 2 Installing in the KX-TDA50 PBX This section describes the physical installation process of the KX-TDA5480 VoIP Gateway Card covering the following topics: (1) installing the card in the KX-TDA50 PBX, and (2) connecting the card to a network device using a category 5 (CAT 5) Ethernet cable.

  • Page 14: Installation

    2.1 Installation Installation 2.1.1 Names and Locations (10BASE-T/100BASE-TX) Indication Light (LED) When the VoIP Gateway Card is operating, each LED should show the status identified in bold- face letters under normal conditions. Indication ONLINE Green ALARM LINK Green DATA Green Getting Started RJ45 LEDs...

  • Page 15: Installing The Voip Gateway Card In The Pbx

    2.1.2 Installing the VoIP Gateway Card in the PBX Install the VoIP Gateway Card in slot 05, 06, or 07 of the KX-TDA50 PBX. Before installing the card, cut and remove the dummy cover plate for the appropriate slot from the main unit. CAUTION For safety reasons, smooth the cut edges after removing the dummy cover plate.
  • Page 16 2.1 Installation Insert the new extension bolt (included with the card) into the hole on the card, and tighten it to secure the card. Getting Started Extension Bolt...

  • Page 17: Cable Connection

    Cable Connection Use a category 5 (CAT 5) Ethernet cable (10BASE-T/100BASE-TX) with an RJ45 connector to connect the VoIP Gateway Card to a network device. When connecting the card to a switching hub, use an Ethernet straight cable; when connecting directly to a router or PC, use an Ethernet cross cable.

  • Page 18: Connection To The Lan

    2.2 Cable Connection 2.2.2 Connection to the LAN Do not connect the VoIP Gateway Card to the LAN unless it has been assigned an IP address for actual VoIP operations on the network. Doing so may result in the default IP address of the card overlapping with an existing IP address on the LAN, or cause network failure.

  • Page 19: Installing In The Kx-Tda100/Kx-Tda200 Pbx

    Section 3 Installing in the KX-TDA100/KX-TDA200 PBX This section describes the physical installation process of the KX-TDA0484 VoIP Gateway Card covering the following topics: (1) installing the card in the KX- TDA100/KX-TDA200 PBX, and (2) connecting the card to a network device using a category 5 (CAT 5) Ethernet cable.

  • Page 20: Installation

    3.1 Installation Installation 3.1.1 Names and Locations (10BASE-T/100BASE-TX) Indication Light (LED) When the VoIP Gateway Card is operating, each LED should show the status identified in bold- face letters under normal conditions. Indication Colour CARD Green/Red STATUS ONLINE Green ALARM VoIP BUSY Green Getting Started LEDs...

  • Page 21: Installing The Voip Gateway Card In The Pbx

    Indication Colour LINK Green DATA Green 3.1.2 Installing the VoIP Gateway Card in the PBX Install the VoIP Gateway Card in a free slot of the KX-TDA100/KX-TDA200 PBX. Insert the card along the guide rails. Holding the card as shown below, push the release lever in the direction of the arrow so that the card engages securely with the connector on the back board.
  • Page 22 3.1 Installation Turn the 2 screws clockwise to fix the card in place. Screws Note Make sure the screws are tightened to ground the card securely. Getting Started...

  • Page 23: Cable Connection

    Cable Connection Use a category 5 (CAT 5) Ethernet cable (10BASE-T/100BASE-TX) with an RJ45 connector to connect the VoIP Gateway Card to a network device. When connecting the card to a switching hub, use an Ethernet straight cable; when connecting directly to a router or PC, use an Ethernet cross cable.

  • Page 24: Connection To The Lan

    3.2 Cable Connection 3.2.2 Connection to the LAN Do not connect the VoIP Gateway Card to the LAN unless it has been assigned an IP address for actual VoIP operations on the network. Doing so may result in the default IP address of the card overlapping with an existing IP address on the LAN, or cause network failure.

  • Page 25: Programming The Voip Gateway Card

    Section 4 Programming the VoIP Gateway Card One way of setting up a VoIP network for the first time is to go through the whole programming process of a VoIP Gateway Card at one location in the network, then start programming the other cards at different locations. Based on the theoretical network illustrated previously in this manual, this section demonstrates the procedure to program the cards in the Los Angeles and Chicago...

  • Page 26: Preparations

    4.1 Preparations Preparations A web programming utility called the IP-GW4 Maintenance Utility is available for programming of the VoIP Gateway Card. For a complete discussion of web programming, refer to the VoIP Gateway Card Programming Guide. System Requirements • The IP-GW4 Maintenance Utility requires Microsoft® Internet Explorer 5.0 or above. Trademarks •...
  • Page 27 Notice When Programming the Card through an IP Network When the card is put in actual operation on an IP network, you can access and program the card through the network. However, if the network has a proxy server installed, you must apply appropriate proxy settings to your PC.
  • Page 28 4.1 Preparations Getting Started Under Do not use proxy server for addresses beginning with:, type the IP address of the card. Click OK. Your PC is now ready for programming the card through an IP network.

  • Page 29: Programming The Voip Gateway Card In The Los Angeles Office

    Programming the VoIP Gateway Card in the Los Angeles Office Based on the example network in "1.2 Network Devices and Numbering Plan", this section demonstrates the procedure to program a VoIP Gateway Card for use in the Los Angeles office, as the first step of setting up a VoIP network.
  • Page 30 4.2 Programming the VoIP Gateway Card in the Los Angeles Office Note If you finish a programming session without logging out from the card (e.g., quitting Internet Explorer, or returning to the log-in screen with the "Back" button of Internet Explorer), you cannot log in again for the period of time specified by the parameter Programming Auto Disconnect Time (default: 10 min).

  • Page 31: Changing The Status Of The Voip Gateway Card

    4.2.2 Changing the Status of the VoIP Gateway Card When programming the VoIP Gateway Card, place the card in the "STOP" status. 4.2 Programming the VoIP Gateway Card in the Los Angeles Office 1. Click 2.1 Change RUN/STOP status in the main menu.

  • Page 32: Assigning The Ip Address

    4.2 Programming the VoIP Gateway Card in the Los Angeles Office 4.2.3 Assigning the IP Address When programming the VoIP Gateway Card for the first time, a new IP address must be assigned. Once this is done and the card is on-line, it will be able to communicate with the other cards over the VoIP network.

  • Page 33: Assigning The Hunt Pattern

    4.2.4 Assigning the Hunt Pattern The hunt pattern determines how to route incoming calls through the VoIP Gateway Card to the PBX. Note For more details about hunt pattern assignment, refer to "2.2.5 Hunt Pattern Parameters" of the VoIP Gateway Card Programming Guide. 4.2 Programming the VoIP Gateway Card in the Los Angeles Office 1.

  • Page 34: Programming The Address Translation Table

    4.2 Programming the VoIP Gateway Card in the Los Angeles Office 4.2.5 Programming the Address Translation Table The function of an address translation table in a VoIP network is to provide two-way translation of telephone numbers and IP addresses VoIP Gateway Cards in the network. Therefore, whenever the address translation table is changed, it is important to update all the cards in the network with the latest information;...
  • Page 35 4.2 Programming the VoIP Gateway Card in the Los Angeles Office 3. Do the following to configure the gateway entry for the Los Angeles office: In the GW No. box, type 0. A gateway entry for the card will be created with this numbering.
  • Page 36 4.2 Programming the VoIP Gateway Card in the Los Angeles Office Note For more details about address translation programming, refer to "2.2.6 Address Translation Table—GW Entry" and "2.2.7 Address Translation Table—DN2IP Entry" of the VoIP Gateway Card Programming Guide. Getting Started 6.

  • Page 37: Downloading The Address Translation Table From The Voip Gateway Card

    4.2.6 Downloading the Address Translation Table from the VoIP Gateway Card After the address translation table has been fully programmed, download the data from the VoIP Gateway Card. The downloaded data can be uploaded to the other cards on the VoIP network (see "Uploading Address Translation Table to the VoIP Gateway Card"...

  • Page 38: Rebooting The Voip Gateway Card

    4.2 Programming the VoIP Gateway Card in the Los Angeles Office 4.2.7 Rebooting the VoIP Gateway Card For all the changes to the parameters to become effective, you must reboot the VoIP Gateway Card. Getting Started 1. Click REBOOT in the main menu. 2.

  • Page 39: Confirming The Ip Address Assignment

    4.2.8 Confirming the IP Address Assignment After programming of the VoIP Gateway Card is finished, try to access the card with the new IP addressing information. If you can connect to the card without problems, the card can be placed on the LAN for VoIP operations (see "2.2.2 Connection to the LAN" or "3.2.2 Connection to the LAN").

  • Page 40: Programming The Voip Gateway Card In The Chicago Office

    4.3 Programming the VoIP Gateway Card in the Chicago Office Programming the VoIP Gateway Card in the Chicago Office This section details the procedure to program the VoIP Gateway Card in the Chicago office, which for the most part is a duplication of that for the Los Angeles office. For general information that is not discussed here, refer to the relevant sections in "4.2 Programming the VoIP Gateway Card in the Los Angeles Office".
  • Page 41 Assigning the IP Address Note that the card in the Chicago office requires different IP address settings from the card in the Los Angeles office. Assigning the Hunt Pattern Note that the card in the Chicago office requires a different PBX code from the card in the Los Angeles office.
  • Page 42 4.3 Programming the VoIP Gateway Card in the Chicago Office Uploading Address Translation Table to the VoIP Gateway Card For the VoIP Gateway Cards in the Los Angeles and Chicago offices to communicate properly over the VoIP network, the cards must share the same address translation table. Follow the procedure below to upload the address translation table downloaded from the card in the Los Angeles office (see "4.2.6 Downloading the Address Translation Table from the VoIP Gateway Card") to the card in the Chicago office.
  • Page 43 Note For more details about uploading the address translation table, refer to "2.4.3 Upload of Address Translation Table" of the VoIP Gateway Card Programming Guide. Confirming the IP Address Assignment Note that the card in the Chicago has been assigned a different IP address from the card in the Los Angeles office.
  • Page 44 4.3 Programming the VoIP Gateway Card in the Chicago Office Getting Started...

  • Page 45: Programming The Pbx

    Section 5 Programming the PBX For successful operation of a VoIP network using the VoIP Gateway Card as a QSIG network interface, the PBX at each location in the network must be programmed appropriately. For a detailed discussion of related features, refer to the Hybrid IP-PBX Feature Guide.

  • Page 46: Programming The Pbx In The Los Angeles Office

    5.1 Programming the PBX in the Los Angeles Office Programming the PBX in the Los Angeles Office This section details the procedure to program the PBX in the Los Angeles office. After the PBX in the Los Angeles office has been fully programmed, repeat the procedure for the PBX in the Chicago office with the appropriate setting values (see "5.2 Programming the PBX in the Chicago Office").
  • Page 47 When "En-bloc" is selected, you need to press "#" after dialing the phone number. Note For details about network parameter settings, refer to the relevant sections of the Hybrid IP-PBX Feature Guide. 5.1 Programming the PBX in the Los Angeles Office Double-click System.

  • Page 48: Programming The Pbx In The Chicago Office

    5.2 Programming the PBX in the Chicago Office Programming the PBX in the Chicago Office This section details the procedure to program the PBX in the Chicago office. Follow the same procedure as you did for the PBX in the Los Angeles office, entering the setting values as appropriate for the Chicago office.
  • Page 49 When "En-bloc" is selected, you need to press "#" after dialing the phone number. Note For details about network parameter settings, refer to the relevant sections of the Hybrid IP-PBX Feature Guide. 5.2 Programming the PBX in the Chicago Office Double-click System.
  • Page 50 5.2 Programming the PBX in the Chicago Office Getting Started...

  • Page 51: A Guidance For Voip Installation

    Appendix A Guidance for VoIP Installation Getting Started...

  • Page 52: A1 Voip Requirements

    A1 VoIP Requirements VoIP Requirements A1.1 Bandwidth Assessment To establish a VoIP network, you must ensure that the network has enough bandwidth to support VoIP communications. Inform your network administrator of the required bandwidth, and make sure that the network can support VoIP communications even under conditions of maximum network traffic.

  • Page 53: A1.2 Network Configuration

    Required Bandwidth for Fax Communication Via LAN FAX High Reliable Method Don’t Use Via WAN (PPP: Point-to-Point Protocol) FAX High Reliable Method Don’t Use Example Consider the following case as an example: • Communication: via LAN • No. of Fax Machines: 1 •...
  • Page 54 A1 VoIP Requirements Is it possible to have static IP addressing? Because the maintenance of the VoIP Gateway Card is carried out from a personal computer (PC) through an IP network, the card must be assigned a static IP address. Static IP addressing must be made possible even when the DHCP feature is used.
  • Page 55 Does only a single router provide access to the IP network? In a dual network, two routers provide access to the IP network as shown in the diagram below. However, the VoIP Gateway Card cannot take the advantage of having two routers as access points to the IP network.
  • Page 56 A1 VoIP Requirements Is there only a single IP network between two ends of a call? A huge degradation in speech quality will be produced when calls are made through multiple IP networks as shown below; therefore, it is recommended that you avoid establishing a VoIP network in this fashion.

  • Page 57: A1.3 Network Devices

    Is the card located appropriately? Transmission delays can cause pauses and loss in VoIP communications. The more network devices (e.g., routers and switches) there are between the communicating cards, the larger the transmission delays, because a certain amount of delay is inevitable when packets go through each network device (hop).

  • Page 58: A1.4 Qos (Quality Of Service)

    A1 VoIP Requirements *2 For the actual setting values, refer to "2.2.1 Network Parameters" in the VoIP Gateway Card Programming Guide. Are layer 2 or higher switches used? Use of repeater hubs can increase the network load, and therefore may result in degradation in speech quality.

  • Page 59: A2 Voip Requirements Checklist

    VoIP Requirements Checklist Use the following checklists to see if you can implement a VoIP network. The answers identified in underlined bold-face letters are the required answers for the corresponding questions. Bandwidth Assessment Question Does the network have enough bandwidth to support VoIP communications? Make sure that there is more bandwidth available for VoIP communications than the...
  • Page 60 A2 VoIP Requirements Checklist Network Devices Question Can the firewall pass packets from the VoIP Gateway Card? When a firewall is used, make sure to configure the firewall appropriately to allow VoIP packets to pass through the network without being blocked by filtering. Are layer 2 or higher switches used? Do not use repeater hubs as they can increase the network load.

  • Page 61: B Alternative Numbering Plan Example

    Appendix B Alternative Numbering Plan Example Getting Started...

  • Page 62: B1 Extension Number Method

    B1 Extension Number Method Extension Number Method This section provides a numbering plan example using the extension number method, as supplementary information to the PBX code method discussed in "1.2.2 Numbering Plan Example". B1.1 Example Network The following diagram illustrates a simple VoIP network configured for the extension number method.

  • Page 63: B1.2 Numbering Plan Example

    B1.2 Numbering Plan Example IP Addressing Information The following table is a duplication of the table used for the PBX code method. Los Angeles Card IP 200.45.11.35 199.176.64.41 Address Default Gateway 200.45.11.1 Address Subnet Mask 255.255.255.0 255.255.255.0 Address PBX Numbering Information The following table contains "VoIP Gateway Trunk (CO Line) Access Number", instead of "PBX Code"...
  • Page 64 B1 Extension Number Method Dialing Examples With the extension number method, the caller dials only the destination number of the called party to call through PBXs at different locations. Calling from Los Angeles to Chicago To extension 301 via VoIP network extension no.

  • Page 65: B2 Programming For The Extension Number Method

    Programming for the Extension Number Method When programming the VoIP Gateway Cards and PBXs for use in a network configured for the extension number method instead of the PBX code method, some of the steps in the programming procedures require different setting values. The following two sections provide specific steps that require different setting values.

  • Page 66: B2.2 Programming The Pbx

    B2 Programming for the Extension Number Method Programming the VoIP Gateway Card in the Chicago Office Create hunt patterns with the setting values shown below, following the procedure in "Assigning the Hunt Pattern" under "4.3 Programming the VoIP Gateway Card in the Chicago Office".
  • Page 67 Step 7 Assign the leading number used to reach the extensions of the remote PBX: In the Other PBX Extension Number (TIE) box (01 and 02), type 3 (for the Chicago office extensions) and 6 (for the Chicago office fax extensions). Step 8 Assign the routing information to route calls to the remote PBX: In the Leading Number box, type 3 (for the Chicago office extensions), 6 (for the Chicago...
  • Page 68 B2 Programming for the Extension Number Method Programming the PBX in the Chicago Office Step 6 Assign the PSTN trunk (CO Line) access number: In the Idle Line Access (Local Access) box, type 93 (for Chicago office PSTN access). Step 7 Assign the leading number used to reach the extensions of the remote PBX: In the Other PBX Extension Number (TIE) box (01 and 02), type 2 (for the Los Angeles office extensions) and 5 (for the Los Angeles office fax extensions).

  • Page 69: C Initialization Of The Voip Gateway Card

    Appendix C Initialization of the VoIP Gateway Card Getting Started...

  • Page 70: C1 Initializing The Voip Gateway Card

    C1 Initializing the VoIP Gateway Card Initializing the VoIP Gateway Card In case you have forgotten, for example, the IP address or log-in password you set to the VoIP Gateway Card, follow the procedure below to return the settings of the card to the factory default.
  • Page 71 Using the KX-TDA50 Maintenance Console, set the status of the card to OUS, then set it back to INS. Return the System Initialize Switch to the "NORMAL" position. KX-TDA0484 Install the card to the KX-TDA100/KX-TDA200 PBX, and then turn on the power to the PBX.
  • Page 72 C1 Initializing the VoIP Gateway Card Getting Started...

  • Page 73: D Using The Kx-Tda5480/Kx-Tda0484 And Kx-Tda0480 In One Network

    Appendix D Using the KX-TDA5480/KX-TDA0484 and KX- TDA0480 in One Network Getting Started...

  • Page 74: D1 Considerations In Installation

    Adding the KX-TDA5480/KX-TDA0484 to the Network Using the KX-TDA0480 Maintenance Console Software For the KX-TDA0480 to recognize the KX-TDA5480/KX-TDA0484 in the network, you must add it as an "Other Unit" in a Unit Group (network) when programming with the MCS as shown...
  • Page 75 D1 Considerations in Installation Getting Started...
  • Page 76 Copyright: This manual is copyrighted by Panasonic Communications Co., Ltd. (PCC). You may print out this manual solely for internal use with this model. Except above, you may not reproduce this manual in any form, in whole or part, without the prior written consent of PCC and its licensee.

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