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Problem
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds when
the hob is deactivated.
The hob deactivates.
Residual heat indicator does not
come on.
Automatic Heat Up does not op‐
erate.
You cannot activate the outer
ring.
There is a dark area on
the multiple zone.
The sensor fields become hot.
comes on.
and a number come on.
You can hear a constant beep
noise.
comes on.
8.2 If you cannot find a solution...
If you cannot find a solution to the problem
yourself, contact your dealer or an
46
ENGLISH
Possible cause
Pause operates.
There is water or fat stains on the
control panel.
You put something on one or more
sensor fields.
You put something on the sensor
field
.
The zone is not hot because it oper‐
ated only for a short time or the sen‐
sor is damaged.
The zone is hot.
The highest heat setting is set.
You decreased the heat setting to 0.
It is normal that there is a dark area
on the multiple zone.
The cookware is too large or you put
it too near to the controls.
Child Safety Device or Lock oper‐
ates.
There is an error in the hob.
The electrical connection is incor‐
rect.
The second phase of the power sup‐
ply is missing.
Authorised Service Centre. Give the data
from the rating plate. Give also three digit
letter code for the glass ceramic (it is in the
Remedy
Refer to "Daily use".
Clean the control panel.
Remove the object from the sensor
fields.
Remove the object from the sensor
field.
If the zone operated sufficiently long to
be hot, speak to an Authorised Service
Centre.
Let the zone become sufficiently cool.
The highest heat setting has the same
power as the function.
Start from 0 and increase the heat set‐
ting.
First, activate the inner ring by chang‐
ing the heat setting.
Put large cookware on the rear zones,
if possible.
Refer to "Daily use".
Deactivate the hob and activate it
again after 30 seconds. If
on again, disconnect the hob from the
electrical supply. After 30 seconds,
connect the hob again. If the problem
continues, speak to an Authorised
Service Centre.
Disconnect the hob from the electrical
supply. Ask a qualified electrician to
check the installation.
Check if the hob is correctly connected
to the electrical supply. Remove the
fuse, wait one minute, and insert the
fuse again.
comes
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