Cisco 7940/7960 User Guide Introduction The purpose of this document is to inform Zayo Managed Services users on how use the Cisco 7940/7960 Phone with their Hosted PBX Service. Each feature available with the Professional Seat will be described along with instructions on how to use the feature.
Cisco 7940/7960 User Guide Document Format Below is an example of how each feature will be presented and examined in this document. FEATURE NAME DESCRIPTION STEP BY STEP INSTRUCTIONS FOR USING THE FEATURE STEP BY STEP INSTRUCTIONS FOR EXTENDED FEATURE...
Cisco 7940/7960 User Guide Feature Functionality Account Codes - Verified Requires a user to enter a unique number that identifies to which account an outbound call should be assigned. Using the Feature GO OFF HOOK. 2. Dial the of the party you wish to call.
Cisco 7940/7960 User Guide Call Forward Always Enable a user to redirect all incoming calls to another phone number. Users have the option to activate and deactivate the service by using the soft keys, or by dialing a feature code.
Cisco 7940/7960 User Guide 2. Press 3. Follow the instructions. Deactivate: Using the Feature Code GO OFF HOOK 2. Press Call Park Enables a user to place a call on hold and allow a user to pick the call up at another phone.
Cisco 7940/7960 User Guide Call Return Allows a user to call back the last number that called their line, regardless of whether or not the phone was answered. Using the Feature 1. GO OFF HOOK 2. Press *69. Call Transfer – Blind Allow incoming calls to be transferred to another line without consultation with the receiving party.
Cisco 7940/7960 User Guide Call Waiting This feature enables a user to answer a call when engaged in another call. When a second call is received while a user is engaged in a call, the user is informed via a call waiting tone.
Cisco 7940/7960 User Guide Dialing Enable a user to make a call to another party. Using the Feature Placing a Call 1. Pick up or press the soft key. HANDSET NEWCALL 2. Enter the number you wish to call. 3. Press the soft key, or wait to connect.
Cisco 7940/7960 User Guide Hold Allows user to place a call on hold and retrieve it. Using the Feature Activate: Using the Soft Keys 1. Press the HOLD soft key. Deactivate: Using the Soft Keys 1. Press the soft key.
Cisco 7940/7960 User Guide Speed Dial 8 Allow a user to hit only one button to complete a call. Using the Feature Configure GO OFF HOOK. 2. Press *74. You will hear a stuttered dial tone then a normal dial tone.