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CHAPTER 7 TROUBLESHOOTING
#011 [RX]
Cause:
There is no document in the other party.
Remedy:
Ask the operator of the other party to set the document correctly.
Cause:
Transmission was attempted, and polling reception was started because the docu-
ment was not set correctly.
Remedy:
Set the document correctly to transmit.
#012 [TX]
Cause:
The other party has run out of paper.
Remedy:
Ask the operator of the other party to set paper.
#018 [TX]
Cause:
The tone/pulse setting is wrong.
Remedy:
Make the correct tone/pulse setting.
Cause:
The connection time for the line is too long.
Remedy:
1. When registering an auto-dial number, put a relatively long pause at the end of
the telephone number to delay the start of the T0 timer.
2. Increase the T0 timer setting to prevent a time-over condition.
Cause:
The line of the other party was engaged.
Remedy:
Start a call once again.
Cause:
The other party is not connected to the line, or is not turned on so that the trans-
mission did not arrive.
Remedy:
Ask the operator of the other party to find out the cause.
Cause:
The other party is not a facsimile machine.
Remedy:
Check the number of the other party, and start a call once again.
Cause:
The other party ran out of paper so that the line was disconnected during the pre-
procedure.
Remedy:
Ask the operator of the other machine to set paper.
Cause:
The machine was disconnected from the line using an unidentified reason code.
Remedy:
1. Wait for a while, and start a call once again.
2. Check to make sure that the other party is tuned on.
Cause:
1. The other party did not respond.
2. The other party is out of order.
3. The other party is out of use for some reason.
4. The exchange is congested.
5. There is no line/channel that is available at present.
6. The requested line/channel cannot be used on the side of the other party.
7. Calls crashed.
8. Communication is not possible at present by reason of terminal management.
Remedy:
Ask the operator of the other party to find out the cause.
7-54
COPYRIGHT © 2001 CANON INC.
Chapter7C.p65
Polling reception error
The other party has run out of paper
Auto dialing transmission error
CANON imageCLASS D600s/PC1060s/PC1200s/iR1200s REV. 0 SEPT. 2001
54
8/26/01, 3:49 PM
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Table of Contents
Troubleshooting
