Cisco ios xr system monitoring command reference (433 pages)
Summary of Contents for Cisco XR 12404
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Cisco XR 12404 Router Installation Guide March 2009 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-13830-02...
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Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product. The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system.
PRP Memory Components 1-12 1-19 1-21 Alarm Functionality 1-21 Switch Fabric Functionality 1-23 Clock and Scheduler Functionality 1-23 AC PEMs 1-24 DC PEMs 1-25 Power Distribution 1-26 Cisco XR 12404 Router Installation Guide C O N T E N T S 1-23...
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Tools and Equipment Safety and Compliance Safety with Electricity Installation Site Requirements Unpacking and Repacking the Cisco XR 12404 Router Transporting a Cisco XR 12000 Series Router Site Preparation Checklist Installing the Router C H A P T E R...
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PRP Console Port Signals 3-17 PRP Auxiliary Port Signals 3-18 3-18 3-26 3-33 3-33 Using the System LEDs to Troubleshoot Troubleshooting the RP 4-14 Troubleshooting the Line Cards Cisco XR 12404 Router Installation Guide 3-12 3-15 3-20 3-24 3-29 4-13 4-24 4-24 Contents...
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Product Architecture Compliance Information Regulatory, Compliance, and Safety Information N D E X Cisco XR 12404 Router Installation Guide Troubleshooting the Fan Tray Assembly Installation Troubleshooting an AC PEM Installation Troubleshooting the DC PEM Installation Troubleshooting the DC PDU Installation...
Preface Revised: March, 2009, OL-13830-02 The Cisco XR 12404 Router Installation Guide provides information related to installation and removal of Cisco XR 12404 Router Chassis. The preface contains the following sections: Changes to This Document • Obtaining Documentation and Submitting a Service Request •...
The audience for the Cisco XR 12404 Router Installation Guide user documentation are the people who will install and configure a Cisco XR 12404 Router. The user typically has a substantial background in installing and configuring router- and switch-based Internets but may or may not have experience with Cisco products and supported protocols.
Installation Guide Organization The Cisco XR 12404 Router Installation Guide has the following chapters and appendix; the paper version of this document may contain an index. Chapter 1, “Cisco XR 12404 Router •...
Means reader take note. Notes contain helpful suggestions or references to Note materials not contained in this manual. Cisco XR 12404 Router Installation Guide indicates that you should be at the user router> indicates that you should be at the privileged router# font.
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To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device. Cisco XR 12404 Router Installation Guide xiii OL-13830-02...
C H A P T E R Cisco XR 12404 Router Overview This chapter provides an overview of the Cisco XR 12404 router. It contains physical descriptions of the router hardware and major components, and functional descriptions of hardware-related features.
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PROD UIT LASE CONNEC BEFORE R DE CLAS SE TING PROD UCTO LASER DE CLASS E 1 Cisco XR 12404 Router Installation Guide Cisco XR 12404 Router—PRP2 Front View ACTIVE CARRIE R RX PKT 40C 48/ PO S-S R-S C...
Cisco XR 12404 Router Overview Physical and Functional Description of the Router The Cisco XR 12404 router supports up to 8 chassis in a one standard 7-foot (2.15 meter) rack and has the following key features: Route processor (PRP-2)—The primary route processor is installed in it’s •...
Route Processor Route Processor The route processor for the Cisco XR 12404 router is the Performance Route Processor (PRP-2). For detailed information about the PRP-2, refer to the Cisco document, Performance Route Processor Installation and Configuration Guide. The PRP-2 and PRP-3 performs the following primary functions: Executes routing protocol stacks •...
Performance Route Processor-2 (PRP-2) Front Panel OL-13830-02 identifies the slots, ports, and LEDs on the PRP front panel. ETH 0 ETH 1 BITS 0 BITS 1 Cisco XR 12404 Router Installation Guide Route Processor CONSOLE ETH 2 PERFORMANCE ROUTE PROCESSOR 2...
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Table 1-2 Numeric Callout PRP-3 is the route processor for the Cisco XR 12404 and 12804 Router chassis running Cisco IOS XR Software Release 3.8.0 or a later release. The PRP-3 is available as product number PRP-3 or PRP-3= for a primary route processor and is available as PRP-3/R for a redundant route processor.
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Chapter 1 Cisco XR 12404 Router Overview PRP-3 supports Cisco XR 12404 (10 G per slot fabric) and Cisco XR 12804 (40 Note G per slot fabric) Router chassis only. PRP-3 does not support Cisco XR 12004, 12006, 12010, and 12016 Router chassis (2.5 G low-speed fabric).
The auxiliary and console ports on the PRP are EIA/TIA-232 (also known as RS-232) asynchronous serial ports. These ports connect external devices to monitor and manage the system. Cisco XR 12404 Router Installation Guide Chapter 1 PRP-2 Port Activity LEDs—Partial Front Panel...
CONSOLE—Used for configuring the router by connecting an RJ-45 cable to the console terminal. The router can be configured through the console terminal. 1-3). To press the switch, insert a paper clip or similar small pointed Cisco XR 12404 Router Installation Guide Route Processor...
The alphanumeric message displays are organized in two rows of four LED characters each Figure 1-7 The alphanumeric message displays show router status messages during the boot process, and after the boot process is complete. Cisco XR 12404 Router Installation Guide 1-10 Chapter 1 (Figure 1-7).
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PRP, router error messages, and user-defined status and error messages A list of all system and error messages appears in the Cisco IOS System Error Note Messages publication. OL-13830-02 Route Processor Cisco XR 12404 Router Installation Guide 1-11...
4. NVRAM is not user configurable or field replaceable. 5. ATA Flash disks are supported in the PRP-2. 6. Optional PRP-2 hardware. Compact disks that are not from Cisco are not supported. Cisco XR 12404 Router Installation Guide 1-12 Table 1-3 provides a quick reference of the different types of memory, shows the location on the PRP board.
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PRP-3 Memory Locations SDRAM DIMM: Bank 1 - Socket number U8 SDRAM DIMM: Bank 2 - Socket number U10 External CompactFlash Hard disk (80 GB) Internal CompactFlash Cisco XR 12404 Router Installation Guide 1-14 Chapter 1 Cisco XR 12404 Router Overview OL-13830-02...
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Compact CompactFlash. Flash) Flash EPROM for the ROM monitor program boot image Contains log and crash information for specific Cisco IOS XR versions Cisco XR 12404 Router Installation Guide Route Processor Location U8 (bank U10 (bank — Internal and External...
8 GB (4 GB x 2 DRAM). Note The two DIMMs must be of the same sizes. Do not use two different DIMM sizes together. Cisco XR 12404 Router Installation Guide 1-16 lists the DRAM configurations for the PRP. If you are using: PRP-2 DRAM Configurations...
• OL-13830-02 PRP3 DDR2 DRAM Configuration SDRAM Sockets U8 (bank 1) U10 (bank 2) U8 (bank 1) U10 (bank 2) Cisco XR 12404 Router Installation Guide Route Processor Number of DIMMs Two 2 GB DIMMs Two 4 GB DIMMs 1-17...
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CompactFlash disk is denoted as disk0:. Table 1-8 Flash Disk Size 2 GB 4 GB Cisco XR 12404 Router Installation Guide 1-18 lists supported flash disk sizes and Cisco part numbers. Supported Flash Disk Sizes Part Number MEM-FD2G=...
Cisco XR 12404 Router Overview Supported Line Cards The Cisco XR 12404 router is shipped with up to three installed line cards and one route processor that provide a variety of network media types. Line card slots and route processors shipped from the factory are based on your order.
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Supported Line Cards Figure 1-11 Figure 1-11 Single Mode Cisco XR 12404 Router Installation Guide 1-20 shows examples of single-mode and multimode line cards. Sample Line Cards Multimode Ejector lever Port 0 Status LEDs Port 1 Port 2 Port 3...
OL-13830-02 The 5V MBus power supply has been integrated onto the CSF permitting the use of generic PEMs in the chassis. The Cisco XR 12404 router can monitor for the PEM for these conditions: The alarm output function is controlled by the software on the route processor.
• The current monitor signal is outside the allowable range • Cisco XR 12404 Router Installation Guide 1-22 LEDs alert you to a condition in the router. The determination of a critical, major, or minor alarm condition is designed into Cisco IOS XR software running on your route processor.
CSF. Power Entry Modules The Cisco XR 12404 router chassis supports two hot swappable AC or DC PEMs. The router must be populated with 2 PEMs to meet EMI standards. Do not mix PEM types in the router. PEMs must be the same type; either both Caution AC PEMs, or both DC PEMs and PDUs.
The status LEDs on the AC PEM provide information about the current operational status of the power supply. indicators. Table 1-9 LED Label OUTPUT OK Cisco XR 12404 Router Installation Guide 1-24 identifies the components of an AC power supply. AC PEM Components IN PU T O UT PU...
Indicates a failure in the PEM. identifies the components of a DC power supply. IN PU T O UT PU O UT PU FA IL On/Off switch PDU captive screws PDU terminal block Cisco XR 12404 Router Installation Guide Power Entry Modules 1-25...
Fan Tray Assembly The Cisco XR 12404 router is equipped with a fan tray assembly located at the side of the chassis. The fan tray assembly maintains acceptable operating temperatures for the internal components by drawing cooling air across the card cage.
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(Figure 1-14). Warning Exhaust from other equipment vented directly into the Cisco XR 12404 router air inlet can cause an over-heat condition. Install the router so that it is protected from a direct flow of hot air from other equipment.
Cable Management System Cable Management System The Cisco XR 12404 router is set up with two types of cable management systems: Line card cable-management bracket • card and routes the line card cables to the chassis cable management bracket. These brackets keep the cables free of sharp bends and out of the way.
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ET H 1 BIT S 0 BIT S 1 AU X CO C O N SO Cisco XR 12404 Router Installation Guide Cable Management System 1-16)—Attached to the 40 C4 8/ PO S- SR -S C G IG A BI...
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Consists of two parts, a card cable-management bracket and a chassis • cable-management bracket. Excessive bending in an interface cable can cause performance degradation. Caution Cisco XR 12404 Router Installation Guide 1-30 Chapter 1 Cisco XR 12404 Router Overview OL-13830-02...
Cisco XR 12404 Router Overview Maintenance Bus The Cisco XR 12404 router maintenance bus and MBus modules manage all of the maintenance functions of the system. The MBus consists of two separate busses (providing MBus redundancy). Each MBus is linked to all of the following.
Voltage monitoring the for +5 VDC, for example; is made by the alarm MBus • module on the CSF card. • Environmental monitoring includes voltage and current monitoring, temperature monitoring, and sensing for fan power and RPM. Cisco XR 12404 Router Installation Guide 1-32 Chapter 1 Cisco XR 12404 Router Overview OL-13830-02...
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Preparing for Installation This chapter provides specific information about preparing your site for the installation of the Cisco XR 12404 Router. Included in this chapter are: Tools and Equipment, page 2-2 • Safety and Compliance, page 2-2 • Safety with Electricity, page 2-8 •...
Tools and Equipment Tools and Equipment The Cisco XR 12404 Router is designed to be installed with a minimum number of tools. The following tools are required. 1/4-inch flat-blade screwdriver • 3/16-inch flat-blade screwdriver • 9/16-inch wrench • • 10-mm wrench (either open-end or socket) 2-mm allen wrench •...
Regulatory Compliance and Safety Information for the Cisco XR 12000 Series Routers). A Cisco XR 12404 Router configured with the AC power entry module • (PEM) are shipped with a three-wire electrical grounding-type plug that will only fit into a grounding-type power outlet.
(SELV) requirements in UL60950, CSA 60950, EN60950, and IEC 60950 can be connected to a Cisco XR 12404 Router DC PEM. A Cisco XR 12404 Router configured with a DC PEM is to be installed in a • restricted access area and in accordance with Articles 110–18, 110–26, and 110–27 of the National Electric Code, ANSI/NFPA 70.
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Periodically check the resistance value of the antistatic ankle or wrist strap. The Caution resistance measurement should be between 1 and 10 megohms. OL-13830-02 (Figure Attaching an ESD-Preventive Strap to the Cisco XR 12404 Router Chassis CLAS S 1 LASE R PROD UCT LASER PROD...
Safety and Compliance Laser Safety Single-mode style line cards for the Cisco XR 12404 Router are equipped with lasers, which emit invisible radiation. Do not stare into open line card ports. Warning Avoid exposure to laser radiation. Do not stare into an open apertures, because invisible laser radiation may be emitted from the aperture when a cable is not inserted in the port.
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Always disconnect the power source and unplug all power cables before • lifting, moving or working on the router OL-13830-02 Lifting a Cisco XR 12404 Router CLASS 1 LASER CLEAN PRODUCT WITH ALCOHOL...
Cisco XR 12404 Router. Rack-Mounting and Ventilation Guidelines Before installing the Cisco XR 12404 Router in a rack, consider the following general rack-mounting guidelines. As you face the rear of the chassis, the fan tray assembly is located on the right side.
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Multiple Routers in a Rack One of the unique features of the Cisco XR 12404 Router is its size. Up to 8 Cisco XR 12404 Routers can fit in a standard 19 inch equipment rack. When placing multiple routers in a rack, ensure there is sufficient ventilation to accommodate the router.
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Chapter 2 Preparing for Installation Installation Site Requirements Figure 2-3 shows the outer dimensions of the Cisco XR 12404 Router chassis with the front door installed. Figure 2-3 Cisco XR 12404 Router Chassis Outer Dimensions—Top View 31.026 7.761 23.265 18.95 in.
Airflow The Cisco XR 12404 Router air circulation system consists of 1 fan tray assembly mounted at the side of the chassis. The fan tray assembly maintains acceptable operating temperatures for the internal components by drawing cooling air in through a replaceable air filter, located on the right side of the chassis.
The environmental monitoring functionality built into the router protects the system and components from potential damage from overvoltage and overtemperature conditions. Cisco XR 12404 Router Installation Guide 2-12 Cisco XR 12404 Router Air Circulation System Top view Chapter 2 Preparing for Installation OL-13830-02...
Preparing for Installation Power Connection Guidelines The Cisco XR 12404 Router requires an AC PEM or a combination DC PDU and DC PEM. Site requirements differ depending on the type of power source voltage. We recommend you follow these precautions and recommendations when planning power source connections to your router.
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• A Cisco XR 12404 Router configured with a DC PDU and DC-input PEMs has a maximum power rating of 35A per power module and requires a dedicated DC power source to support this maximum current. The facility DC source circuit breaker protection needs to comply with safety local codes and regulations.
Install an uninterruptable power source where possible. • Grounding Connections Before you connect power or turn on your Cisco XR 12404 Router, you must provide an adequate system ground for the router. The equipment grounding should be in accordance with local and national electrical codes.
Unpacking and Repacking the Cisco XR 12404 Router To predict and remedy strong EMI, you may need to consult experts in Note radio frequency interference (RFI). If you use twisted-pair cable in your plant wiring with a good distribution of grounding conductors, the plant wiring is unlikely to emit radio interference.
Site Preparation Checklist Your Cisco XR 12404 Router is shipped with a site log log in a location near the router where anyone who performs tasks can have access to it. Site log entries might include the following.
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You can make copies of the sample or design your own site log. Table 2-1 Sample Site Log Date Description of Action Performed or Symptom Observed Initials Cisco XR 12404 Router Installation Guide 2-18 OL-13830-02...
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Chapter 2 Preparing for Installation Site Preparation Checklist Cisco XR 12404 Router Installation Guide 2-19 OL-13830-02...
Installing the Router This chapter describes how to install a Cisco XR 12404 Router. It includes the following sections: Installing a Cisco XR 12404 Router, page 3-2 • Connecting RP and Line Card Cables, page 3-12 • Connecting to the Console Port and Auxiliary Ports, page 3-15 •...
• Level (optional) • Installing a Cisco XR 12404 Router This section provides the procedures for installing the Cisco XR 12404 Router in a rack or on a flat surface. It contains the following procedures: Installing the Rack-Mounting Brackets—Optional •...
Installing a Cisco XR 12404 Router Labels on the equipment have been checked to ensure that the power service • at your site is suitable for the Cisco XR 12404 Router. AC and DC power source voltage receptacles are easy to reach. •...
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Chapter 3 Installing the Router Installing a Cisco XR 12404 Router Figure 3-1 Rack-Mounting Brackets 1 1/4" 2 1/2" 1/16" sheet metal 3 3/8" 3/4" Left mounting rail Right mounting rail Cisco XR 12404 Router Installation Guide OL-13830-02...
Installing a Cisco XR 12404 Router Installing the Center-Mounting Brackets—Optional If you plan to install the Cisco XR 12404 Router in the center-mounting position, you must first install the center-mounting brackets on the equipment rack rails, then secure the chassis to the center-mounting brackets. If you do not plan to use the optional center-mounting brackets, proceed directly to the Chassis in a Rack”...
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AUX CON SOLE PER FOR MAN CE RP3 MBU S ALAR M FABR IC FAIL ENA BLE CO NS OL ID AT ED SW IT CH FA BR IC Cisco XR 12404 Router Installation Guide Installing a Cisco XR 12404 Router...
Installing a Cisco XR 12404 Router Installing the Chassis in a Rack Use the following procedure to install the Cisco XR 12404 Router in a rack. Two or more people should install the router to minimize the risk of personal Warning injury and damage to the equipment.
The equipment grounding should be in accordance with local and national electrical codes. If you are not installing the Cisco XR 12404 Router in a NEBS environment, you can choose to bypass these guidelines and rely on the safety earth ground connection supplied via the 5-15 15A North American plug to the AC-powered PEMs, and the main terminal block ground connection for DC-powered PEMs.
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Supplemental Bonding and Grounding Connections On Cisco XR 12404 Routers configured for DC-input operation, the DC PDU • is equipped with a DC power connector block with wire-connection terminals for connecting the negative lead (top terminal), the positive lead (middle terminal), and the ground lead (bottom terminal).
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SW IT CH FA BR IC Cable Lug 2.24 0.25 0.63 0.37 is a standard crimping tool obtainable from any normal Cisco XR 12404 Router Installation Guide Figure 3-6. The lug can be ordered All measurements in inches Crimp area 3-10...
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Chapter 3 Installing the Router Supplemental Bonding and Grounding Connections Figure 3-7 Crimping the Lug Place ground wire in the lug Crimp the lug Cisco XR 12404 Router Installation Guide 3-11 OL-13830-02...
Proceeding from left to right carefully wrap the cables using the velcro straps. Figure 3-8 RP and Line Card Cable-Management Brackets OL-13830-02 cable management Network interface cables Velcro strap Cisco XR 12404 Router Installation Guide Connecting RP and Line Card Cables (Figure 3-8). Line card bracket 3-12...
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Route the cable to the chassis cable-management bracket mounted to the left side Step 3 of the chassis Use the screws packaged with the chassis cable management bracket kit. • Figure 3-9 Cisco XR 12404 Router Installation Guide 3-13 (Figure 3-9). Chassis Cable-Management Bracket CL EA N...
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ET H 0 ET H 1 BIT S 0 BIT S 1 AU X CO Cisco XR 12404 Router Installation Guide Connecting RP and Line Card Cables 40 C4 8/ PO S- SR -S C RE SET NS OL E...
Baud to 9600 Data bits to 8 Parity to no parity Stop bits to 2 The console port requires a straight-through RJ-45 cable. Cisco XR 12404 Router Installation Guide 3-15 Figure 3-11. Chapter 3 Installing the Router OL-13830-02...
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(Asynchronous is the most common type of serial device; for example, most modems are asynchronous devices.) OL-13830-02 Connecting to the Console Port and Auxiliary Ports Auxiliary port Console port Cisco XR 12404 Router Installation Guide 3-16...
The console port on the PRP is a DCE RJ-45 receptacle. used on this port. Table 3-1 Console Port Pin 1. These pins are not connected. Cisco XR 12404 Router Installation Guide 3-17 PRP Console Port Signals Signal Input/Output —...
Data Terminal Ready Output Transmit Data — Signal Ground — Signal Ground Input Receive Data Input Data Set Ready Input Clear To Send Cisco XR 12404 Router Installation Guide Installing a Flash Memory Card lists the signals used on the 3-18...
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The Flash memory card that shipped with your system is installed in the • bottom slot, PCMCIA slot 0 of the RP Figure 3-12 Figure 3-13 PRP-3 External CompactFlash Cisco XR 12404 Router Installation Guide 3-19 (Figure Flash Memory Card Slots Chapter 3 Installing the Router 3-12).
The Ethernet interfaces on the PRP are end-station devices, not repeaters; therefore, you must connect an Ethernet interface to a repeater or hub. RJ-45 cables are not available from Cisco Systems, but are available from outside commercial cable vendors. Only connect cables that comply with EIA/TIA-568 standards. See...
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The RJ-45 connection requires Category 5 unshielded twisted-pair (UTP) cables, which are not available from Cisco Systems, but are available from commercial cable vendors. lists the port pinouts for the RJ-45 receptacle. Cisco XR 12404 Router Installation Guide 3-21 is an example of the functionality of an Ethernet port.
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RxD+ Termination Network Termination Network RxD– Termination Network Termination Network Figure 3-17. Cisco XR 12404 Router Installation Guide Connecting the PRP to an Ethernet Network Description Transmit data + Transmit data – Receive data + No connection No connection Receive data –...
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Network length (max) 1. EIA/TIA-568 or EIA-TIA-568 TSB-36 compliant. Not supplied by Cisco. 2. AWG = American Wire Gauge. This gauge is specified by the EIA/TIA-568 standard. Cisco XR 12404 Router Installation Guide 3-23 Straight-Through Cable Pinout—Connecting MDI Ethernet Port...
OL-13830-02 lists IEEE 802.3u physical characteristics for 100BASE-TX. IEEE 802.3u Physical Characteristics 100BASE-TX Baseband 100 m between DTE Category 5 UTP (for RJ-45) Star/Hub Cisco XR 12404 Router Installation Guide Connecting to an AC Power Source and repeaters 3-24...
If you have an incorrect type of power cord, contact your service Note representative for a replacement. Step 5 Plug the AC power cord into the AC PEM. Cisco XR 12404 Router Installation Guide 3-25 AC PEM IN PU T O UT PU...
(UPS) to protect against power failures at your site. Caution The DC PEM and DC PDU assembly weighs 14.0 pounds (6.35 kg.). Use two hands when handling the power supply. OL-13830-02 Connecting to a DC Power Source Cisco XR 12404 Router Installation Guide 3-26...
Insert the DC power module into the power module bay at the rear of the chassis Step 2 (Figure 3-19). Figure 3-19 DC Powered Cisco XR 12404 Router—Rear View INP UT – 48/ 60V INP UT OUT PUT OUT PUT...
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Verify that the DC power source circuit breaker servicing the DC PEM is switched on. OL-13830-02 DC PDU Power Block Ground Terminal Port Terminal Port Connector Screws Cisco XR 12404 Router Installation Guide Connecting to a DC Power Source (Figure 3-20). 3-28...
Empty card slots or card bays are filled with card blanks to ensure proper air • flow through the chassis and electromagnetic compatibility (EMC) Cisco XR 12404 Router Installation Guide 3-29 Do not overtighten the captive screws on the cards you might strip the threads on the screw or in the insert in the component faceplate.
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Amber Power module is operating in a fault condition and shutdown has occurred Cisco XR 12404 Router Installation Guide Powering on the Router for the First Time IN PU T 10 0- 24 0V 12 A...
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Figure 3-22 IN PU T – 48 /6 0V 35 A DC PDU DC PEM Input OK Output OK Output Fail Cisco XR 12404 Router Installation Guide 3-31 3-22). DC PEM LEDs IN PU T INPUT OUTPUT Green Green Amber...
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Normally Off CSF MBus Alarm LEDs Status Condition Normally Off Normally On CSF MBus LEDs Status Condition Normally Off Normally On Cisco XR 12404 Router Installation Guide MBUS ALARM FABRIC FAIL ENABLE CONSOLIDATED SWITCH FABRIC MBUS ALARM FABRIC FAIL ENABLE 3-32...
ROM monitor prompt (rommon>). From ROM monitor mode, you have access to a number of commands to locate and boot a valid system image. Cisco XR 12404 Router Installation Guide 3-33 Chapter 3 Installing the Router Installation,”.
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Troubleshooting the Installation This chapter provides troubleshooting guidelines for Cisco XR 12404 router. If the solutions provided in this chapter do not make the router fully functional, contact your Cisco service representative for assistance. Identifying Startup Problems, page 4-2 •...
By checking the state of the LEDs on the power supplies and the alphanumeric displays on the RP and line cards, you can determine when and where the system failed in the startup sequence. Cisco XR 12404 Router Installation Guide Chapter 4 Troubleshooting the Installation...
The amber OUTPUT FAIL LED is normally off, but lights if the Note PEM detects a fault. The power supplies are providing –48 VDC to internal components. Cisco XR 12404 Router Installation Guide Identifying Startup Problems...
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The alphanumeric LED displays on the RP indicate the following: • – The left display indicates which RP software component is running. The right display indicates the phase of the boot process that is currently – occurring. Cisco XR 12404 Router Installation Guide Chapter 4 Troubleshooting the Installation OL-13830-02...
OL-13830-02 AC-input power supplies or DC-input power entry modules (PEMs). The Cisco XR 12404 router can be configured for source AC or source DC power (you can not mix AC and DC power). Chassis backplane power distribution. The –48 VDC power from the power supplies is transferred to the chassis backplane, which distributes –48 VDC power to the cards in the card cages through the backplane...
Figure 4-1 Figure 4-1 AC PEM handle On/Off switch Bail Latch Cisco XR 12404 Router Installation Guide shows the location of the LEDs on the AC PEM (item 5). AC PEM IN PU T O UT PU O UT PU...
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PEM is operating normally in a powered-on condition. Green DC power is present at the PEM input and within the specified limits. Amber Indicates a failure in the PEM. Cisco XR 12404 Router Installation Guide Troubleshooting an AC Power Subsystem...
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If no, and there is no other system activity (fan assembly is off; line cards are • not powered), the power supply is faulty. Replace the power supply. Cisco XR 12404 Router Installation Guide Chapter 4 Troubleshooting the Installation OL-13830-02...
The DC PEMs are monitored by the MBus module and the RP for • over-or-under voltage and current conditions. Figure 4-2 OL-13830-02 shows the location of the LEDs on the PEM. Cisco XR 12404 Router Installation Guide Troubleshooting the DC Power Subsystem...
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LEDs Table 4-2 summarizes the function of these indicators. Table 4-2 LED Label OUTPUT OK INPUT OK OUTPUT FAIL Cisco XR 12404 Router Installation Guide 4-10 DC PEM and PDU IN PU T DC-Input PEM LED Indicators Color Function Green PEM is operating normally in a powered-on condition.
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If no, switch the circuit breaker on. • If the INPUT OK LED remains off, go to Step 4. – – If the INPUT OK LED comes on, go to Step 6. OL-13830-02 Troubleshooting the DC Power Subsystem Cisco XR 12404 Router Installation Guide 4-11...
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Step 6 If yes, the power source is good and the PEM is operating normally. • In a Cisco XR 12404 router with two power supplies, the output power Note from the second power supply is adequate to maintain router operation.
MBus modules delay turning on power until they receive a command from the A Cisco XR 12404 router requires that one RP be installed, or the system cannot operate. A line card that is partially connected to the backplane can send incomplete signals to the RP, which could cause the system to hang.
The upper row receives power from the DC-to-DC converters on the RP. • The lower row is powered directly from the MBus on the RP through the • chassis backplane. – – Cisco XR 12404 Router Installation Guide 4-14 (Figure 4-3): RP Alphanumeric Display Upper alphanumeric LED display (four digits)
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Turn off power to the router, then turn on the power again to reset the – router and start the boot process. If the router halts again, replace the RP. OL-13830-02 Troubleshooting the Processor Subsystem Table 4-3). Cisco XR 12404 Router Installation Guide 4-15...
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PARY INIT NVRAM SIZE PCMC INIT EXIT INIT Cisco XR 12404 Router Installation Guide 4-16 Chapter 4 Troubleshooting Using the RP Alphanumeric Display Messages Description Running low memory test Initializing lower 15K cache Initializing main memory for ROM Initializing NVRAM...
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PRP, the LED on port ETH0 is always on. The LED on port ETH1 lights when it is selected. OL-13830-02 (Figure 4-4). RP LEDs ETH 0 ETH 1 Indicates link activity Indicates the port is enabled Indicates data transmission Indicates data reception Cisco XR 12404 Router Installation Guide Troubleshooting the Processor Subsystem 4-17...
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The RP reset switch resets the RP and the entire system. To prevent system errors Caution and problems, use it only at the direction of a Cisco-certified service representative. Cisco XR 12404 Router Installation Guide 4-18 Chapter 4 Troubleshooting the Installation...
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LNCH/RMON Displays “Cisco ROMMON System Bootstrap, Version 0.16.0 (bld1) DEVELOPMENT SOFTWARE Compiled on 08/27/08 at 15:04:49 PDT [BLD-rommon] Copyright (c) 1994-2008 by Cisco Systems, Inc. MPC8641D platform with 4 GB of main memory" RDY/RP DISPLAYS "Loading disk0:c12k-os-mbi-3.8.0.15I/mbiprp-rp.vm (14809672 bytes)... !!!"...
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RP/ACTV When RP is up and running Cisco IOS XR software. Table 4-5 the chassis is loaded from ROMMON. Cisco XR 12404 Router Installation Guide 4-20 displays the alphanumeric LED messages and the console output when Chapter 4 Troubleshooting the Installation...
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(c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS sec. 252.227-7013. Cisco IOS XR Software for the Cisco XR PRP, Version 3.8.0.15I Copyright (c) 2008 by Cisco Systems, Inc. RP/0/2/CPU0:Sep 10 16:34:19.351: syslogd_helper: [84]: dsc_event_handler: Got SysMgr dSC event : 1 The LED message “I404/MRAM”...
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LNCH/RMON Displays “Cisco ROMMON System Bootstrap, Version 0.16.0 (bld1) DEVELOPMENT SOFTWARE Compiled on 08/27/08 at 15:04:49 PDT [BLD-rommon] Copyright (c) 1994-2008 by Cisco Systems, Inc. MPC8641D platform with 4 GB of main memory" RDY/RP DISPLAYS "Loading disk0:c12k-os-mbi-3.8.0.15I/mbiprp-rp.vm (14809672 bytes)... !!!"...
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Troubleshooting the Installation LED Display Description or Console Message RUN/MBI Displays “Copyright (c) 2008 by Cisco Systems, Inc. Install (Node Preparation): Install device root is /disk0/ Install (Node Preparation): Using boot device sequence compactflash: from rommon Install (Node Preparation): Trying device disk0:...
Request” section on page Troubleshooting the Cooling Subsystem The Cisco XR 12404 router has a fan tray assembly located on the left side of the chassis when you are facing the front of the chassis. The fan tray assembly assembly provides cooling air for the router components. The fan tray assembly receives power and signals though a connector mounted on the fan tray, which mates with a connector mounted on the backplane.
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An overtemperature condition is unlikely at initial startup due to an environmental shutdown. As a precaution, ensure that heated exhaust air from other equipment is not entering the air filter, and that there is sufficient OL-13830-02 Troubleshooting the Cooling Subsystem Cisco XR 12404 Router Installation Guide 4-25...
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If you are still unable to resolve the problem, contact a service representative for assistance. Cisco XR 12404 Router Installation Guide 4-26 Chapter 4 Troubleshooting the Installation OL-13830-02...
This chapter contains safety at the field replaceable unit (FRU) level, removal and replacement instructions for FRUs and procedures to troubleshoot the FRUs. Your Cisco XR 12404 Router is equipped as ordered and is ready for installation and startup when it leaves the factory. After you install and configure the router, you may need to perform other procedures to ensure that the router continues to operate properly.
• Upgrading the RP and Line Card Memory, page 5-38 • Tools and Equipment The following section lists tools and equipment for unpacking, performing maintenance, and setting up your Cisco XR 12404 Router. ESD-preventive strap • • 3/16-inch flat-blade screwdrivers 1/4-inch flat-blade screwdrivers •...
Powering Off the Router Unless otherwise noted, the maintenance tasks described in this chapter can be performed while the router remains powered on. Most Cisco XR 12404 Router field replaceable units (FRUs) support online insertion and removal (OIR), which means they can be removed and installed (hot-swapped) while the router remains powered on.
R DE CLAS SE PROD UCTO LASE R DE CLAS SE ACTIVE CARRI ER RX PKT Front Cover Latch Cisco XR 12404 Router Installation Guide 40 C4 8/P OS -SR -SC GI GA BIT RO UT E PR OC ES SO R...
SSE 1 BEFO RE CONN ECTIN ER DE CLA SSE PRO DUC TO LAS ER DE CLA SSE Cisco XR 12404 Router Installation Guide ACTIV E CARR IER RX PKT 40 C4 8/ PO S- SR -S C GI GA BI...
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Removing and Installing the Front Cover Figure 5-3 Removing or Installing Hinge Pins (with PRP-3 installed) Cisco XR 12404 Router Installation Guide Chapter 5 CL EA N CLA SS 1 LAS ER PRO DUC CON NECT LAS ERP ROD WITH ALCO...
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Mount pivot blocks to the left side and tighten the screws until snug. Mount the bumpers to the right side and tighten the screws until snug. OL-13830-02 Removing and Installing the Front Cover Pivot Blocks Cisco XR 12404 Router Installation Guide Figure 5-4.
Removing and Replacing the Air Filter The Cisco XR 12404 Router is equipped with a user-serviceable air filter that removes dust drawn into the router by the fan assembly tray. You should examine the air filter once a month (or more often in dusty environments).
If the filter appears worn or torn, dispose of it in a responsible manner and • install a replacement air filter. OL-13830-02 (Figure 5-5). Cisco XR 12404 Router Air Filter Location INPU T OUT PUT INPU T OUT PUT 100- 240V...
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The arrows located on the edge of each air filter frame that indicate the direction of air flow. Always install the air filter with the arrow pointing in toward the RP and line card cage. Cisco XR 12404 Router Air Filter Direction of Air Flow Chapter 5 Maintaining the Router...
Loosen the two captive screws on the fan tray assembly (item 3 in Step 1 Figure 5-7 Chassis AC PEM OL-13830-02 Removing and Replacing the Fan Tray Assembly Cisco XR 12404 Router Fan Tray Assembly Location INPUT OUTPUT OUTPUT FAIL INPUT OUTPUT...
“Troubleshooting the Fan Tray Assembly Installation” section on page 5-13 Cisco XR 12404 Router Installation Guide 5-12 Cisco XR 12404 Router Fan Tray Assembly if the fan tray assembly is not operating properly after installation. Chapter 5 Maintaining the Router (Figure 5-8).
If the spare fan tray assembly also fails, power off the router and contact a • Cisco service representative for assistance. OL-13830-02 Removing and Replacing the Fan Tray Assembly Cisco XR 12404 Router Installation Guide 5-13...
Step 6 Warning An AC PEM weighs approximately 11.0 lbs. (4.98 kg.). Use both hands to remove it from the chassis. Cisco XR 12404 Router Installation Guide 5-14 Figure 5-9 and use the following procedure to remove and replace an AC...
AC PEM Components IN PU T O UT PU IN PU T O UT PU 10 0- 24 0V FA IL 12 A 50 /8 0H Z Power cord receptacle Status LEDs Captive screws Cisco XR 12404 Router Installation Guide 5-15...
PEM does not power on correctly. Troubleshooting an AC PEM Installation Refer to PEM installation. Figure 5-10 Cisco XR 12404 Router Installation Guide 5-16 Figure 5-10 and use the following procedure to troubleshoot the AC PEM Status LEDs IN PU T...
The AC power source is present and operating within the specified limit. Amber On The PEM detects a fault condition causing it to shutdown. Figure 5-11 and use the following procedure to remove and replace a Cisco XR 12404 Router Installation Guide 5-17...
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PEM captive screws Status LEDs If you plan to return the defective PEM to the factory, repackage it in the shipping container you received with the replacement PEM. Cisco XR 12404 Router Installation Guide 5-18 IN PU T O UT PU...
The amber Output Fail LED is off. • See the “Troubleshooting the DC PEM Installation” section on page 5-20 PEM does not power on correctly. OL-13830-02 Removing and Replacing a DC Power Entry Module Cisco XR 12404 Router Installation Guide if the 5-19...
DC PEM Input OK (Green) Output OK (Green) Output Fail (Amber) Cisco XR 12404 Router Installation Guide 5-20 Figure 5-12 and use the following procedure to troubleshoot the PEM IN PU T O UT PU O UT PU FA IL...
Use the following procedure to remove and replace a DC PDU. OL-13830-02 Captive screw on the ejector lever are tightened securely. Power switch is set to the on (1) position. Cisco XR 12404 Router Installation Guide Removing and Replacing a DC PDU 5-21...
DC PDU DC PEM PEM captive screws Status LEDs Power off the circuit breakers assigned to the DC power source. Step 2 Cisco XR 12404 Router Installation Guide 5-22 Figure 5-13). IN PU T O UT PU O UT PU...
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Figure 5-14 Negative port Positive port OL-13830-02 DC PDU Terminal Block Ground port Terminal port connector screws Cisco XR 12404 Router Installation Guide Removing and Replacing a DC PDU (Figure 5-14). 5-23...
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Tighten the captive screws to secure the PDU and PEM to the chassis. Step 9 Electrical connections between the PEM the backplane connector are made automatically when the PEM is fully seated and the captive screws are tightened. Cisco XR 12404 Router Installation Guide 5-24 5-13). (Figure 5-15).
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Be sure to connect the wires according to the color coding notes and labels you Caution made in Step Figure 5-16 Negative port Positive port OL-13830-02 (Figure 5-16): DC PDU Terminal Block Ground port Terminal port connector screws Cisco XR 12404 Router Installation Guide Removing and Replacing a DC PDU 5-25...
The amber Output Fail LED should be off. • See the “Troubleshooting the DC PDU Installation” section on page 5-27 PEM does not power on correctly. Cisco XR 12404 Router Installation Guide 5-26 Chapter 5 Maintaining the Router if the...
DC PEM is operating normally in a power-on condition DC power source is present and within specified limit PEM is operating in a fault condition and shutdown has occurred Cisco XR 12404 Router Installation Guide Removing and Replacing a DC PDU 5-27...
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If the problem still exists after checking the items in Step 1, replace the PEM. Step 2 If replacing the PEM does not correct the problem, contact a Cisco service Step 3 representative for assistance. Cisco XR 12404 Router Installation Guide 5-28 Chapter 5 Maintaining the Router OL-13830-02...
1. After you install the card in slot 1 you can reinstall the card in slot 2. Cisco XR 12404 Router line cards support OIR, so they can be removed and installed while the router remains powered on. RPs also support OIR, but are hot-swappable only when the system is equipped with two RPs.
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Simultaneously pivot the ejector levers away from each other to unseat the card Step 5 from the backplane connector Figure 5-19 Cisco XR 12404 Router Installation Guide 5-30 (Figure 5-19). Removing an RP or Line Card from the Card Cage...
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Handle the RPs and line cards by the metal card carrier edges only; avoid touching the board itself or any connector pins. Cisco XR 12404 Router Installation Guide Removing and Replacing an RP or Line Card 5-31...
Repeat Step 1 through Step 9 for any additional replacement RPs or line cards, and then proceed to the next section. Attaching the Cable-Management Bracket and Connecting Cables The Cisco XR 12404 Router line cards use cable-management brackets to: Organizing the network interface cables • •...
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Insert the small end of the velcro strap into the slot in the wide end of the velcro strap. Pull the small end through the velcro strap slot to secure it to the cable- management bracket. OL-13830-02 Removing and Replacing an RP or Line Card Cisco XR 12404 Router Installation Guide (Figure 5-21). 5-33...
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Also, allow adequate strain relief in the interface cables. Secure the interface cables to the cable-management bracket by wrapping the Step 7 velcro straps around them (see Cisco XR 12404 Router Installation Guide 5-34 cable management Network interface...
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Chapter 5 Maintaining the Router Removing and Replacing an RP or Line Card Do not wrap the velcro straps too tightly. Note Cisco XR 12404 Router Installation Guide 5-35 OL-13830-02...
Grasp the card ejector levers and pivot them away from the CSF card faceplate Step 3 (Figure 5-22). Figure 5-22 Cisco XR 12404 Router Installation Guide 5-36 “Powering Off the Router” section on page Installing a CSF Card CLE AN...
CO NS OL IDA TE D SW ITC H FA BR Do not overtighten the captive screws; over tightening can strip the threads on the screw or in the insert in the CSF faceplate. Cisco XR 12404 Router Installation Guide 5-37...
Router Memory Replacement Instructions. This document contains the latest information about memory requirements and replacing memory on the Cisco XR 12404 Router RP and line cards. Consult this publication before replacing memory on your RP or line card, or adding memory to your RP or line card.
Technical Specifications This appendix contains the following sections: Product Architecture, page A-2 • Compliance Information, page A-5 • Regulatory, Compliance, and Safety Information, page A-8 • OL-13830-02 A P P E N D I X Cisco XR 12404 Router Installation Guide...
Specifications Table A-2 the environmental specifications. OL-13830-02 Cisco XR 12404 Router Product Architecture (continued) Description 110V AC power, sufficient to manage three OC-192c/10GE capable line cards and one 10G capable RP. Total power supplied to the system should not exceed...
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Humidity Altitude Heat dissipation Cooling Shock 1. oct/min = Octave per minute Cisco XR 12404 Router Installation Guide Cisco XR 12404 Router Physical Specifications Value 8.75 inches (22.2 cm) 19 inches (48.3 cm) 26 inches (66.0 cm) 103 pounds (46.7 kg) 73 pounds (33.1 kg) (without line cards)
Appendix A Technical Specifications Exhaust from other equipment vented directly into the Cisco XR 12404 Router air Caution inlet may cause overheating. Install the router so that it is protected from a direct flow of hot air from other equipment.
Test Type or Specification Electrostatic Discharge EN61000-4-2:1995 Radiated Immunity IEC61000-4-3:1995 ENV50140:1993 Fast Transients EN61000-4-4:1995 Surge Immunity EN61000-4-5:1995 Cisco XR 12404 Router Installation Guide Standard Requirements EN 300386-2/EN55022 Applies to System/enclosure System/enclosure AC power lines DC lines Signal lines AC power line (live-neutral)
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AC power line DC power line Signal lines AC power lines Network Equipment Building Systems—NEBS European Telecommunication Standards Institute—ETSI Cisco XR 12404 Router Installation Guide Compliance Information Class/Level/Criteria Level 3/10V/A (150kHz-80MHz) 30% 10 ms (0.5 Period)/B 30% 5000ms (25 Periods)
This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Cisco XR 12404 Router Installation Guide Safety Approval Requirement Approval Agency and Requirement UL 1950 CSA-22.2 No.
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This class A digital apparatus complies with Canadian ICES-003. French Statement of Compliance Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. OL-13830-02 Regulatory, Compliance, and Safety Information Cisco XR 12404 Router Installation Guide...
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Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions. Statement 191 Cisco XR 12404 Router Installation Guide A-10 Appendix A Technical Specifications...
This is a Class A Information Product, when used in residential environment, it may cause radio frequency interference, under such circumstances, the user may be requested to take appropriate countermeasures. Statement 257 OL-13830-02 Regulatory, Compliance, and Safety Information Cisco XR 12404 Router Installation Guide A-11...
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This is a Class A Device and is registered for EMC requirements for industrial Warning use. The seller or buyer should be aware of this. If this type was sold or purchased by mistake, it should be replaced with a residential-use type. Statement 294 Cisco XR 12404 Router Installation Guide A-12 OL-13830-02...