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Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
User's Guide Contents Contents Making Advanced Network Setting... 25 Copyright Checking the Network Connection Status..26 Checking the Network Status Using Network Trademarks Icon.
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Checking and Cleaning the Print Head - Mac Using Epson iPrint..... . . 71 OS........104 Using AirPrint.
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Printout is Scuffed or Color is Missing..144 Epson Event Manager..... .125 Banding or Unexpected Colors Appear..145 Epson Easy Photo Print.
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Where to Get Help......168 Technical Support Web Site....168 Contacting Epson Support....168...
About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on.
User's Guide About This Manual Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard. ❏...
Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation.
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
User's Guide Important Instructions Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up/Using the Printer ❏ Do not block or cover the vents and openings in the printer. ❏...
User's Guide Important Instructions ❏ Before transporting the printer, make sure that the print head is in the home (far right) position and the ink cartridges are in place. ❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.
User's Guide Printer Basics Printer Basics Part Names and Functions Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. Rear paper feed Loads paper. Paper support Supports loaded paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed.
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User's Guide Printer Basics Memory card slot Insert a memory card. Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath. Document cover Blocks external light while scanning. Scanner glass Place the originals. Scanner unit Scans placed originals.
User's Guide Printer Basics Control Panel You can change the angle of the control panel. To lower the control panel, squeeze the lever on the back of the panel as shown below. Buttons Turns the printer on or off. Do not turn off while the power light is flashing (while the printer is operating or processing data).
User's Guide Printer Basics Guide to the LCD Screen u d l r Menus and messages are displayed on the LCD screen. Select a menu or setting by pressing the buttons. Guide to the Home Screen The following icons and menus are displayed on the home screen. Icons that show the network status are displayed.
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User's Guide Printer Basics Entering Characters To enter characters and symbols for network settings from the control panel, use the , and buttons and the software keyboard on the LCD screen. Press the , or button to highlight a character or function button on the keyboard, and then press the OK button to confirm.
User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Wi-Fi Connection Connect the printer and the computer or smart device to the access point. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the access point. Related Information “Connecting to a Computer”...
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first.
User's Guide Network Settings 8. Select whether or not you print a network connection report after finishing the settings. Note: If you fail to connect, load papers, and then press the button to print a network connection report. Related Information “Entering Characters”...
User's Guide Network Settings Related Information “Checking the Network Connection Status” on page 26 & “When You Cannot Make Network Settings” on page 141 & Making Wi-Fi Settings by PIN Code Setup (WPS) You can connect to an access point by using a PIN code. You can use this method to set up if an access point is capable of WPS (Wi-Fi Protected Setup).
❏ Characters you cannot use at the bottom: - Note: If you press the OK button without entering the device name, the default device name (EPSON and the last six digits of the device's MAC address) are set. 5. Select the method for acquiring the IP address (TCP/IP Setup).
User's Guide Network Settings ❏ Manual Select when you do not want the device's IP address to be changed. Enter the IP address, subnet mask, default gateway, primary DNS server, and secondary DNS server according to your network environment. Press the OK button, and go to step 7. 6.
Displays the network information (Obtain IP Address, the number of connected devices, Default Gateway and so on) for Wi-Fi Direct (Simple AP) connections. ❏ Epson Connect Status Displays the registered information for Epson Connect services. ❏ Google Cloud Print Status Displays the registered information for Google Cloud Print services and the connection status.
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User's Guide Network Settings Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a. Error code b. Messages on the Network Environment Related Information “E-1” on page 29 &...
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User's Guide Network Settings Message: Confirm that the network cable is connected and network devices such as hub, router, or access point are turned Solutions: ❏ Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device. ❏...
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❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
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If still does not connect your printer and network devices after confirming the above, turn off the access point. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup E-10 Message: Confirm IP address, subnet mask, and default gateway setup.
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❏ Turn off the access point. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on an access point that uses WEP security type. If several passwords are...
❏ Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on an access point that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)
User's Guide Network Settings Select Change or re-set the connection method on the Select Software Installation screen, and then click Next. Disabling Wi-Fi from the Control Panel When Wi-Fi is disabled, the Wi-Fi connection is disconnected. 1. Select Setup on the home screen. 2.
User's Guide Network Settings 3. Select Wi-Fi Setup. 4. Select Wi-Fi Direct Setup. 5. Select Disable Wi-Fi Direct. 6. Check the message, and then select Yes. Restoring the Network Settings from the Control Panel You can restore all network settings to their defaults. 1.
User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. Commercially Available Paper...
These paper types are compatible with Exif Print and PRINT Image Matching when printed by the printer driver. For more information, see the documentation that came with the Exif Print or PRINT Image Matching compatible digital camera. For smart devices, these media types can be selected when printing using Epson iPrint. Loading Paper in the Rear Paper Feed...
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User's Guide Loading Paper 2. Slide the edge guide to the left. 3. Load paper vertically along the right side of the rear paper feed with the printable side facing up. Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
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User's Guide Loading Paper ❏ Pre-punched paper Note: ❏ Load a single sheet of paper without binding holes at the top or the bottom. ❏ Adjust the print position of your file to avoid printing over the holes. 4. Slide the edge guide to the edge of the paper, and then close the feeder guard. 5.
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User's Guide Loading Paper Note: ❏ A message is displayed if the registered paper size and paper type settings differ from the print settings. ❏ The paper setting screen is not displayed if you have disabled Paper Configuration in the following menus. In this situation, you cannot print using AirPrint.
User's Guide Placing Originals Placing Originals Placing Originals on the Scanner Glass Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3.
Placing Multiple Photos for Scanning at the Same Time You can scan multiple photos at the same time and save each image, using Photo Mode in Epson Scan 2. Place the photos 4.5 mm away from the horizontal and vertical edges of the scanner glass, and place them at least 20 mm apart from each other.
User's Guide Inserting a Memory Card Inserting a Memory Card Supported Memory Cards miniSD miniSDHC microSD* microSDHC microSDXC SDHC SDXC Attach an adapter to fit the memory card slot. Otherwise, the card may get stuck. Related Information “Supported Memory Card Specifications” on page 162 &...
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User's Guide Inserting a Memory Card 2. When you have finished using the memory card, make sure the light is not flashing, and then remove the card. Important: If you remove the memory card while the light is flashing, the data in the memory card may be lost. Note: If you access the memory card from a computer, you need to operate the computer to safely remove the removable device.
User's Guide Printing Printing Printing from the Control Panel Printing Photos by Selecting from a Memory Card 1. Load paper in the printer. Important: Make the paper settings on the control panel. 2. Insert a memory card into the printer. Important: Do not remove the memory card until you have finished printing.
User's Guide Printing “Inserting a Memory Card” on page 45 & “Menu Options for Print Photos Mode” on page 52 & Printing Lined Paper, Calendars, Original Writing Paper, and Original Greeting Cards You can easily print lined paper, calendars, original writing paper, and original greeting cards using the Personal Stationery menu.
User's Guide Printing Menu Options for Printing Lined Paper, Calendars, Original Writing Paper, and Original Greeting Cards Lined Papers: Prints some types of lined paper, graph paper, or music paper. Writing Papers: Prints some types of writing paper with a photo from the memory card set as the background. The photo is printed lightly so that it can be easily written on.
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User's Guide Printing 5. Select the image you want to print on the envelopes using the button, and then press the OK button. A screen indicating the print position of the image, and whether to print fold lines is displayed. 6.
User's Guide Printing 5. Lay the instruction sheet on top of the envelope diagram, and then fold them together following the instructions on the instruction sheet. 6. When finished, unfold them and remove the instruction sheet, and then fold only the envelope diagram again along its creases.
User's Guide Printing DPOF Printing This printer is compatible with DPOF (Digital Print Order Format) Ver. 1.10. DPOF is a format that stores additional information for photos such as the date, time, user name, and printing information. DPOF-compatible cameras allow you to set which image on a memory card to print and the number of copies. When the memory card is inserted into the printer, the photos selected by the camera are printed.
User's Guide Printing ❏ Quality Select the print quality. Selecting Best provides higher quality printing, but the printing speed may be slower. ❏ Fix Red-Eye Fixes red-eye in photos. Corrections are not applied to the original file, only to the printouts. Depending on the type of photo, parts of the image other than the eyes may be corrected.
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User's Guide Printing 5. Select Preferences or Properties to access the printer driver window. 6. Make the following settings. ❏ Document Size: Select the paper size you loaded in the printer. ❏ Borderless: Select to print with no margins around the image. In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper.
User's Guide Printing Printing Basics - Mac OS Note: Explanations in the section use TextEdit as an example. Operations and screens differ depending on the application. See the application's help for details. 1. Load paper in the printer. 2. Open the file you want to print. 3.
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Printing 5. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.
❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
User's Guide Printing Related Information “Available Paper and Capacities” on page 38 & “Loading Paper in the Rear Paper Feed” on page 39 & “Printing Basics - Windows” on page 53 & Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows Note: This feature is not available for borderless printing.
User's Guide Printing Printing Several Pages on One Sheet - Mac OS 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4. Select Layout from the pop-up menu. 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6.
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User's Guide Printing ❏ Output Paper: Select the paper size you loaded in the printer. Fit to Page is selected automatically. Note: If you want to print a reduced image at the center of the page, select Center. 5. Set the other items on the Main and More Options tabs as necessary, and then click OK. 6.
User's Guide Printing Printing Multiple Files Together (for Windows Only) Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as layout, print order, and orientation. 1.
User's Guide Printing Printing One Image on Multiple Sheets to Create a Poster (for Windows Only) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. Note: This feature is not available for borderless printing.
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User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
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User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
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User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
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User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
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User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information “Windows Printer Driver” on page 118 &...
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User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete Mac OS Access the print dialog.
Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select necessary items from the drop-down list. Printing Photos Using Epson Easy Photo Print Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help for details. Note: ❏...
Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.
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Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes.
1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. http://epson.sn 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product.
User's Guide Printing Canceling Printing - Windows 1. Access the printer driver window. 2. Select the Maintenance tab. 3. Click Print Queue. 4. Right-click on the job you want to cancel and then select Cancel. Related Information “Windows Printer Driver” on page 118 &...
User's Guide Copying Copying Copying Basics 1. Load paper in the printer. Important: Make the paper settings on the control panel. 2. Place the originals. 3. Enter Copy from the home screen using the button, and then press the OK button. 4.
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User's Guide Copying B&W Copies the original in black and white (monochrome). Density Increase the level of density by pressing the button when the copying results are faint. Decrease the level of density by pressing the button when ink smears. Layout ❏...
User's Guide Copying Paper Size Select the paper size you loaded. Paper Type Select the paper type you loaded. Quality Select the print quality. Draft provides faster printing, but the printouts may be faint. Best provides higher quality printing, but the printing speed may be slower. For users in Western Europe, the draft mode is not available.
User's Guide Copying “Placing Photos for Copying” on page 44 & “Menu Options for Copy/Restore Photos” on page 78 & Menu Options for Copy/Restore Photos Color Restoration Restores the color of faded photos. Display Options ❏ 1 photo with Info. Displays one photo on a screen.
You can send scanned images to cloud services using the Scan to Cloud feature. You can also send the scanned images by email. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details.
4. Select the computer to which you want to save the scanned images. Note: ❏ You can change the scan settings such as the scanning size, folder to save, or save format, by using Epson Event Manager. ❏ When the printer is connected to a network, you can select the computer to which you want to save the scanned image.
The color, size, and border of the scanned image will not be exactly the same as the original. Related Information “Placing Originals on the Scanner Glass” on page 43 & “Epson Event Manager” on page 125 & Scanning to a Computer (WSD) Note: ❏...
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Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.
Document Orientation Select the orientation of your original. Scanning from a Computer Scanning Using Epson Scan 2 You can scan by using the scanner driver "Epson Scan 2". See the Epson Scan 2 help for an explanation of each setting item.
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“Epson Scan 2 (Scanner Driver)” on page 124 & Scanning Documents (Document Mode) Using Document Mode in Epson Scan 2, you can scan originals using detailed settings that are suitable for text documents. 1. Place the originals. 2. Start Epson Scan 2.
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User's Guide Scanning Note: ❏ The Document Source setting is fixed as Scanner Glass. You cannot change this setting. ❏ If you set Add or edit pages after scanning, you can scan additional originals after scanning the original. In addition, if you set the Image Format as PDF or Multi-TIFF, you can save the scanned images as one file. 5.
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“Placing Originals on the Scanner Glass” on page 43 & Scanning Photos or Pictures (Photo Mode) Using Photo Mode in Epson Scan 2, you can scan originals with wide variety of image adjustment features that are suitable for photos or pictures. 1. Place the originals.
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User's Guide Scanning 2. Start Epson Scan 2. 3. Select Photo Mode from the Mode list. 4. Make the following settings on the Main Settings tab. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution.
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User's Guide Scanning 5. Click Preview. The preview window opens, and the previewed images are displayed as thumbnails. Note: To preview the entire scanned area, clear the Thumbnail check box at the top of the preview widow. 6. Confirm the preview, and make image adjustment settings on the Advanced Settings tab if necessary.
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User's Guide Scanning You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the following. ❏ Brightness: You can adjust the brightness for the scanned image. ❏ Contrast: You can adjust the contrast for the scanned image. ❏...
Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
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User's Guide Scanning The following screens are subject to change without notice. Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.
1. Access the printer driver window. 2. Click Ink Levels on the Main tab. Note: If EPSON Status Monitor 3 is disabled, the ink levels are not displayed. Click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...
❏ Not all cartridges are available in all regions. ❏ Ink cartridge codes may vary by location. For the correct codes in your area, contact Epson support. ❏ For users in Europe, visit the following website for information on Epson's ink cartridge yields.
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User's Guide Replacing Ink Cartridges ❏ You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or you may not be able to print. Do not remove or tear the label on the cartridge; this can cause leakage. ❏...
User's Guide Replacing Ink Cartridges ❏ Do not leave the printer with the ink cartridges removed or do not turn off the printer during cartridge replacement. Otherwise, ink remaining in the print head nozzles will dry out and you may not be able to print. ❏...
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User's Guide Replacing Ink Cartridges Note: ❏ You can continue printing even after the printer indicates that the ink is low. However, prepare new ink cartridges as soon as possible. ❏ If you replace the ink cartridges while copying, the originals may move out of place. Press the button to cancel and replace the originals.
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User's Guide Replacing Ink Cartridges 3. Remove only the yellow tape. Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. 4. Open the scanner unit with the document cover closed.
User's Guide Replacing Ink Cartridges 5. Squeeze the tab on the ink cartridge and pull it straight up. If you cannot remove the ink cartridge, pull it firmly. 6. Insert the new ink cartridge, and then press it down firmly. 7.
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Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.
User's Guide Replacing Ink Cartridges Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3.
User's Guide Replacing Ink Cartridges 5. Select Grayscale. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7. Click Print. 8. Click Print in Black in the window displayed. Related Information “Loading Paper in the Rear Paper Feed”...
❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.
We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
User's Guide Maintaining the Printer Note: The test pattern may vary by model. 7. Select Print Head Cleaning using the button, and then press the OK button. 8. Follow the on-screen instructions to clean the print head. 9. When cleaning is finished, select Print Head Nozzle Check using the button, and then follow the on- screen instructions to print the nozzle check pattern again.
User's Guide Maintaining the Printer Aligning the Print Head If you notice a misalignment of vertical lines or blurred images, align the print head. Aligning the Print Head - Control Panel 1. Load A4-size plain paper in the printer. 2. Enter Setup from the home screen using the button, and then press the OK button.
User's Guide Maintaining the Printer Related Information “Loading Paper in the Rear Paper Feed” on page 39 & “Windows Printer Driver” on page 118 & Aligning the Print Head - Mac OS 1. Load A4-size plain paper in the printer. 2.
User's Guide Maintaining the Printer Related Information “Loading Paper in the Rear Paper Feed” on page 39 & Cleaning the Scanner Glass When the copies or scanned images are smeared, clean the scanner glass. Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1.
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User's Guide Maintaining the Printer Important: Do not use cleaning liquid other than water with a few drops of detergent. 1. Turn off the printer by pressing the button. 2. Open the scanner unit. 3. Check if the translucent film is smeared. Smears are easier to see if you use a light. If there are smears (such as finger marks or grease) on the translucent film (A), go to the next step.
User's Guide Maintaining the Printer Important: Be careful not to touch the rail (B). Otherwise, you may not be able to print. Do not wipe off the grease on the rail, because this is necessary for operations. 4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then wipe the smeared part.
User's Guide Maintaining the Printer 3. Select Power Off Timer or Sleep Timer using the button, and then press the OK button. 4. Select the setting using the button, and then press the OK button. Saving Power - Windows 1. Access the printer driver window. 2.
User's Guide Menu Options for Setup Mode Menu Options for Setup Mode By selecting Setup on the home screen from the control panel, you can make printer settings or perform printer maintenance. Menu Options for Ink Levels Select the menus on the control panel as described below. Setup >...
User's Guide Menu Options for Setup Mode Menu Options for Printer Setup Select the menus on the control panel as described below. Setup > Printer Setup Paper Source Settings: Paper Setup: Select the paper size and paper type you loaded in the paper sources. Paper Setting Alert: Select On to display a warning if the paper settings (print settings) for the print job do not match the printer's paper settings that you made when you loaded the paper.
Menu Options for Epson Connect Services Select the menus on the control panel as described below. Setup > Epson Connect Services Register/Delete: Register or delete the printer to or from the Epson Connect services. For usage guides, see the following portal website.
Email Address: Check the printer's email address that is registered to the Epson Connect services. Status: Check whether or not the printer is registered and connected to the Epson Connect services. Related Information “Epson Connect Service” on page 116 &...
User's Guide Menu Options for Setup Mode Related Information “Accessing a Memory Card From a Computer” on page 167 & Menu Options for Firmware Update Select the menus on the control panel as described below. Setup > Firmware Update Update Checks if the latest version of the firmware has been uploaded to the network server.
Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.
IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information “Printing Using Epson iPrint” on page 71 & Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config.
User's Guide Network Service and Software Information 2. Click Options & Supplies> Show Printer Webpage. Windows Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.
User's Guide Network Service and Software Information Starting the utility Access the printer driver window. Click the Maintenance tab. Guide to Windows Printer Driver Help is available in the printer driver for Windows. To view explanations of the setting items, right-click on each item, and then click Help.
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User's Guide Network Service and Software Information More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections.
Network Service and Software Information Maintenance Tab You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status Monitor 3, you can check printer status and error information. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3.
User's Guide Network Service and Software Information Accessing the printer driver from applications Click Page Setup or Print on the File menu of your application. If necessary, click Show Details (or ) to expand the print window. Note: Depending on the application being used, Page Setup may not be displayed in the File menu, and the operations for displaying the print screen may differ.
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When you select EPSON Color Controls from the Color Matching menu, you can select a color correction method. Note: On OS X Mountain Lion or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly. Select System Preferences from the menu >...
Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2. Starting on Mac OS Note: Epson Scan 2 does not support the Mac OS fast user switching feature.
Epson Event Manager Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format.
Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > Epson Software > Easy Photo Scan. Starting on Mac OS Select Go >...
Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...
6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
Do not turn off the computer or the printer while updating. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website.
While "Recovery Mode" is displayed on the printer, you cannot update the firmware over a network connection. On the computer, access your local Epson website, and then download the latest printer firmware. See the instructions on the website for the next steps.
If the error message is displayed during scanning, make sure that Epson Scan 2 and Epson Event Manager are installed on the computer. Combination of IP address and subnet mask is Enter the correct IP address or default gateway.
Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
User's Guide Solving Problems Important: Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper. Removing Jammed Paper from the Output Tray Remove the jammed paper. Removing Jammed Paper from Inside the Printer Caution: ❏...
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User's Guide Solving Problems 1. Open the scanner unit with the document cover closed. 2. Remove the jammed paper. Important: Do not touch the white flat cable or translucent film inside the printer. Doing so may cause a malfunction.
User's Guide Solving Problems 3. Close the scanner unit. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏...
User's Guide Solving Problems Related Information “Loading Paper in the Rear Paper Feed” on page 39 & Several Sheets of Paper are Fed at a Time ❏ Load one sheet of paper at a time. ❏ When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded in the printer before you reload the paper.
User's Guide Solving Problems ❏ If the printer cannot print using a USB connection, try the following. Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device. Next, connect the USB cable to the computer and try a test print. Re-set the USB connection by following the steps in this manual for changing the connection method to a computer.
Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
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User's Guide Solving Problems Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Mac OS Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
User's Guide Solving Problems When You Cannot Make Network Settings ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; access point, computer or smart device, and then printer. Move the printer and computer or smart device closer to the access point to help with radio wave communication, and then try to make network settings again.
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User's Guide Solving Problems ❏ You may not be able to connect to the access point when the access point has multiple SSIDs and devices are connected to different SSIDs on the same access point. Connect the computer or smart device to the same SSID as the printer.
User's Guide Solving Problems Related Information “Checking the SSID Connected to the Printer” on page 143 & “Checking the SSID for the Computer” on page 143 & Checking the SSID Connected to the Printer Select Setup > Network Settings > Network Status. SSIDs are displayed on each Wi-Fi network and Wi-Fi Direct network.
User's Guide Solving Problems Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Cannot Print from an iPhone or iPad ❏...
User's Guide Solving Problems Related Information “Checking and Cleaning the Print Head” on page 103 & Banding or Unexpected Colors Appear The print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged.
User's Guide Solving Problems Blurry Prints, Vertical Banding, or Misalignment Align the print head. Related Information “Aligning the Print Head” on page 105 & Print Quality Does Not Improve Even After Aligning the Print Head During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned.
❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.
& Images or Photos are Printed in Unexpected Colors When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene Correction setting from Auto Correct to any other option.
User's Guide Solving Problems “Printing Basics - Windows” on page 53 & “Printing Basics - Mac OS” on page 55 & Edges of the Image are Cropped During Borderless Printing During borderless printing, the image is slightly enlarged and the protruding area is cropped. Select a smaller enlargement setting.
User's Guide Solving Problems ❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer. Related Information “Canceling Printing” on page 73 &...
User's Guide Solving Problems An Image of the Reverse Side of the Original Appears in the Copied Image ❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it. ❏...
In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.
“Installing Applications” on page 129 & Cannot Start Scanning when Using the Control Panel ❏ Make sure Epson Scan 2 and Epson Event Manager are installed correctly. ❏ Check the scanning setting assigned in Epson Event Manager. Related Information “Epson Scan 2 (Scanner Driver)” on page 124 &...
Solving Problems The Image Quality Is Rough ❏ Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents in Document Mode, and the settings for photos in Photo Mode.
Moiré Patterns (Web-Like Shadows) Appear If the original is a printed document, moiré patterns (web-like shadows) may appear in the scanned image. ❏ On the Advanced Settings tab in Epson Scan 2, set Descreening. ❏ Change the resolution, and then scan again.
❏ Originals with creases or wrinkles ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, black becomes stronger.
& Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. ❏ When scanning large volumes, we recommend scanning in grayscale.
User's Guide Solving Problems ❏ Control Panel From the home screen, select Quiet Mode, and then enable it. ❏ Windows Enable Quiet Mode on the Main tab in the printer driver. ❏ Mac OS Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.
User's Guide Appendix Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 18.0 mm (0.71 in.) 40.0 mm (1.57 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device Maximum Document Size...
IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓ Google Cloud Print IPv4, IPv6 ✓...
User's Guide Appendix Wireless Securities WEP (64/128bit),WPA2-PSK (AES) Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase. IEEE802.11n is only available for the HT20. Not supported for IEEE 802.11b. Wi-Fi Direct supports WPA2-PSK (AES) only. Complies with WPA2 standards with support for WPA/WPA2 Personal. Security Protocol SSL/TLS HTTPS Server/Client, IPPS...
User's Guide Appendix Supported Data Specifications File Format JPEGs (*.JPG) with the Exif Version 2.3 standard taken by digital cameras DCF version 1.0 or 2.0 compliant Image Size Horizontal: 80 to 10200 pixels Vertical: 80 to 10200 pixels File Size Less than 2 GB Maximum Number of Files 9990...
User's Guide Appendix Note: Check the label on the printer for its voltage. Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation)
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.
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User's Guide Appendix Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the printer from printing.
User's Guide Appendix 9. Prepare to pack the printer as shown below. 10. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality has declined the next time you print, clean and align the print head.
Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.
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Depending on the product, network settings may be stored in the product’s memory. Due to breakdown or repair of a product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings even during a warranty period.