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Toshiba Qosmio G20 User Manual

Toshiba Qosmio G20 User Manual

Portable personal computer
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Qosmio G20
TOSHIBA
Qosmio G20
Portable Personal Computer
User's Manual

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Summary of Contents for Toshiba Qosmio G20

  • Page 1 Qosmio G20 TOSHIBA Qosmio G20 Portable Personal Computer User’s Manual...
  • Page 2 This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for the TOSHIBA Qosmio G20 Portable Personal Computer at the time of this manual’s production. However, succeeding computers and manuals are subject to change without notice.
  • Page 3 Windows and Microsoft are registered trademarks of Microsoft Corporation. Photo CD is a trademark of Eastman Kodak. Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. Memory Stick is a registered trademark and i.LINK is a trademark of Sony Corporation.
  • Page 4 Modem warning notice Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan-European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
  • Page 5: Optical Disc Drive Safety Instructions

    Optical disc drive safety instructions Be sure to check the international precautions at the end of this section. Panasonic DVD Super Multi with Double Layer Recording UJ-845 The DVD Super Multi drive with Double Layer Recording model employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference.
  • Page 6 International precautions CLASS 1 LASER PRODUCT LASERSCHUTZKLASSE 1 PRODUKT TOEN60825 ADVERSEL:USYNLIG LASERSTRÅLING VED ÅBNING, NÅR SIKKERHEDSAF-BRYDER ER UDE AF FUNKTION. UNDGÅ UDSÆTTSLSE FOR STRÅLING CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep this manual for your future reference.
  • Page 7 User’s Manual OBS! Apparaten innehåller laserkomponent som avger laserstråining överstigande gränsen för laserklass 1. VAROITUS. Suojakoteloa si saa avata. Laite sisältää laserdiodin, joka lähetää näkymätöntä silmilie vaarallista lasersäteilyä. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER’S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.
  • Page 8 User’s Manual viii User’s Manual...
  • Page 9: Table Of Contents

    Disclaimers ............xxii The cautions on use of a Qosmio G20 series computer ..... xxv...
  • Page 10 Front with the display open ..........2-8 Indicators.
  • Page 11 RecordNow! Basic for TOSHIBA ........
  • Page 12 TOSHIBA Password Utility ........
  • Page 13 HW Setup Chapter 7 : Accessing HW Setup ..........7-1 HW Setup window .
  • Page 14 Memory expansion ...........9-12 Installing memory module .
  • Page 15 TOSHIBA support ........
  • Page 16 Before Setting Up Windows ......... . E-2 Creating the TOSHIBA RAID Driver Floppy Disk ......E-2 Configuring the BIOS Setup Program .
  • Page 17: Manual Contents

    This manual tells how to set up and begin using your Qosmio G20 computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
  • Page 18: Conventions

    Chapter 4, devices: Touch Pad, USB floppy disk drive (optional), TV Tuner (optional), Sound System, Modem, Wireless communication features, LAN. It also provides tips on care of the computer, floppy disks and CD/DVDs. Chapter 5, keypad overlay and hot keys. Chapter 6, Power, gives details on the computer’s power resources and battery save modes.
  • Page 19: Key Operation

    Key operation Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign (+). For example, Ctrl + C means you must hold down Ctrl and at the same time press C.
  • Page 20 Preface User’s Manual...
  • Page 21: General Precautions

    Qosmio G20 General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
  • Page 22: Mobile Phone

    Mobile phone Use of mobile phones can interfere with the audio system. Computer operation is not impaired but is recommended that a distance of 30 cm be maintained between the computer and a mobile phone in use. Disclaimers Over a period of time, and depending on the usage of the computer, the brightness of the LCD screen will deteriorate.
  • Page 23: Hdd Drive Capacity

    General Precautions Copy Protection Copy protection technology included in certain media may prevent or limit recording or viewing of the media. HDD Drive Capacity 1 Gigabyte (GB) means 1000 × 1000 × 1000 = 1,000,000,000 bytes using powers of 10. The computer operating system, however, reports storage capacity using powers of 2 for the definition of 1 GB = 1024 ×...
  • Page 24: Lcd Brightness And Eye Stain

    General Precautions Qosmio Player The Qosmio Player is not a Windows based application. Battery life will be less than when using similar applications in a Windows operating system. LCD Brightness and Eye Stain Your LCD display has a brightness approaching that of a TV device. We recommend that you adjust the brightness of your LCD to a comfortable level to prevent possible strain on your eyes.
  • Page 25: The Cautions On Use Of A Qosmio G20 Series Computer

    The cautions on use of a Qosmio G20 series computer 1. Cleaning of dust accumulated on the cooling vent of the computer. When you use your computer in a dusty area, dirt and debris may accumulate on the cooling vents at the under side of your unit. If this occurs, the accumulated dust can cause insufficient heat dissipation which may result in the computer shutting down during use.
  • Page 26 General Precautions xxvi User’s Manual...
  • Page 27: Introduction

    Some of the features described in this manual may not function properly if you use an operating system that was not preinstalled by TOSHIBA. Equipment checklist Carefully unpack your computer. Save the box and packing materials for future use.
  • Page 28: Software

    TOSHIBA Picture Enhancement Utility InterVideo WinDVR (TV Tuner models only) TOSHIBA SD Memory Card Format TOSHIBA Acoustic Silencer TOSHIBA Virtual Sound TOSHIBA Hotkey Utility for Display Devices TOSHIBA Display Device Change Utility TOSHIBA Password Utility TOSHIBA RAID Utility Wireless Hotkey...
  • Page 29: Documentation

    TOSHIBA RAID Utility Wireless Hotkey Online manual Product Recovery DVD-ROM Documentation Qosmio G20 Portable Personal Computer User’s Manual Qosmio G20 Quickstart Safety Instruction Manual QosmioPlayer Software License Agreement Warranty information If any of the items are missing or damaged, contact your dealer immediately.
  • Page 30: Features

    Features The computer uses TOSHIBA’s advanced Large Scale Integration (LSI), Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight, low power usage, and high reliability. This computer incorporates the following features and benefits: Processor Built-in Some models in this series carry Intel based on three separate technologies of Intel ®...
  • Page 31: Pointing Device

    Disks Hard disk drive DVD Super Multi drive Double Layer (UJ-845) Display The computer’s LCD panel supports high-resolution video graphics. The screen can be set at a wide range of viewing angles for maximum comfort and readability. Built-in Graphics controller Keyboard Built-in Pointing Device...
  • Page 32 Ports External monitor Universal Serial Bus (USB 2.0) i.LINK™ (IEEE1394) Slots PC card ExpressCard Bridge media Multimedia Sound system Monitor-in port TV antenna port Analog VGA port supports VESA DDC2B compatible functions. The computer has Universal Serial Bus ports that comply with the USB 2.0 standard, which enables data transfer speeds 40 times faster than the USB 1.1 standard (The ports also...
  • Page 33 S-Video in Port S-Video out port D-Video out port Headphone (S/PDIF) jack Microphone jack Built-in TV Tuner Infrared receiver window Remote Controller Remote control receiver User’s Manual A camcorder or other recording device can be connected to your computer via an S-Video in cable (optional) for importing video data.
  • Page 34 Communications Modem Wireless LAN An internal modem provides capability for data and fax communication. It supports V.90 (V.92). The speed of data transfer and fax depends on analog telephone line conditions. It has a modem jack for connecting to a telephone line. Both of V.90 and V.92 are supported only in USA, Canada, UK, France, Germany and Australia.
  • Page 35: Special Features

    Security Security lock slot Special features The following features are either unique to TOSHIBA computers or are advanced features, which make the computer more convenient to use. Hot keys The Hot key functions are supported only under Windows, they are not supported under QosmioPlayer.
  • Page 36 Power is restored when the hard disk is accessed. You can specify the time in the HDD power off item of the Basic Setup tab in TOSHIBA Power Saver. This feature automatically shuts down the system...
  • Page 37 You can specify the setting in the When I close the lid item of the Setup Action tab in TOSHIBA Power Saver. section in Chapter 5, 1-11...
  • Page 38 Use the Cooling Method item of the Basic Setup tab in TOSHIBA Power Saver. Maximum Turns on fan first, then if...
  • Page 39: Utilities

    To start the utility, click start and click Control Panel. In the Control Panel, select the TOSHIBA HWSetup icon. This utility has three sections to let you do the...
  • Page 40 TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities to TOSHIBA Assist TOSHIBA Zooming Utility RecordNow! Basic for TOSHIBA DLA for TOSHIBA TOSHIBA PC Diagnostic Tool Bluetooth TOSHIBA Stack Bluetooth cannot be used in models that do not have a Bluetooth module installed.
  • Page 41 Console TOSHIBA Password Utility User’s Manual TOSHIBA Touch and Launch is a tool that allows you to perform various tasks easily using the Touch Pad. TOSHIBA Touch and Launch is useful in the following conditions. To open a file located on the desktop whose icon is obscured by a window.
  • Page 42: Options

    (DDR2 533) can easily be installed in the computer. An additional battery pack can be purchased from your TOSHIBA dealer. Use it as a spare or replacement. If you use your computer at more than one site frequently, it may be convenient to purchase an additional AC adaptor for each site so you will not have to carry the adaptor with you.
  • Page 43: Chapter 2 : The Grand Tour

    Qosmio G20 The Grand Tour This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer. Certain notebook chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that...
  • Page 44: Left Side

    Left side The following figure shows the computer’s left side. Modem jack Modem jack In case of a lightning storm, unplug the modem cable from the telephone jack. Do not connect the modem to a digital telephone line. A digital line will damage the modem.
  • Page 45: Right Side

    Microphone jack Headphone (S/PDIF) jack Right side The following figure shows the computer’s right side. ExpressCard slot Bridge media slot Keep foreign objects out of the Bridge media slot. A pin or similar object can damage the computer’s circuitry. Bridge media slot indicator ExpressCard slot ExpressCard eject...
  • Page 46: Back Side

    PC card slot PC card eject button i.LINK (IEEE1394) port Back side The following figure shows the computer’s back side. Security lock slot TV antenna port Security lock slot TV antenna port DC IN 15V jack Cooling vents Do not block the cooling vents. Keep foreign objects out of them. A pin or similar object can damage the computer’s circuitry.
  • Page 47 S-Video out port D-Video out port External monitor port Universal Serial Bus (USB 2.0) ports These ports are located near the cooling vents. Areas near the cooling vents get very hot. Check the guaranteed operating temperatures of your USB device when you place it close to these areas or put it at a remote location via an extension cable.
  • Page 48: Underside

    S-Video in port Monitor-in port Underside The following figure shows the underside of the computer. Make sure the display is closed before turning over your computer. Battery lock Battery pack Memory module cover Battery lock A camcorder or other recording device can be connected to your computer via an optional S-Video in cable for importing video data.
  • Page 49 Battery pack Battery release latch Hard Disk Drive 1 Hard Disk Drive 2 User’s Manual The battery pack powers the computer when the AC adaptor is not connected. For detailed information on the battery pack, refer to Chapter 6, Power. Slide and hold this latch to release the battery pack for removal.
  • Page 50: Front With The Display Open

    Front with the display open This section shows the front of the computer with the display open. Refer to the appropriate illustration for details. To open the display, push the display latch on the front of the display and lift up. Position the display at a comfortable viewing angle.
  • Page 51 Stereo speakers Keep foreign objects out of the speakers. A pin or similar object can damage the computer's circuitry. Indicators(2) Front operation panel (eleven buttons) Power button Touch Pad User’s Manual The speakers emit sound generated by your software as well as audio alarms generated by the system.
  • Page 52 Hibernation mode. Use the TOSHIBA Power Saver Utility to enable or disable this feature. The default is “enabled”. Refer to the TOSHIBA Power Saver Utility and Panel Power Off/On items in Chapter 1, Introduction, for details on settings.
  • Page 53: Indicators

    Indicators This section describes the indicators. System indicators The following indicators on the front of the computer can be monitored even when the display panel is closed. DC IN Power Battery User’s Manual Power DC IN Battery System indicators (1) The DC IN indicator glows blue when DC power is supplied from the AC power adaptor.
  • Page 54: Wireless Communication

    Optical media drive Bridge media slot Wireless communication 2-12 Optical Media Drive Bridge media Wireless slot communication System indicators (2) The Hard Disk Drive indicator glows blue when the computer is accessing the built-in hard disk The Optical media drive indicator glows blue when the computer is accessing a disk in the DVD Super Multi drive.
  • Page 55: Keyboard Indicators

    Keyboard indicators The figures below show the positions of the keypad overlay indicators and the Caps Lock indicator. The following indicator shows the state of an alphabet key (pressed or released). Caps Lock The following indicators show the status of the keypad overlay. Arrow Mode indicator Arrow mode Numeric mode...
  • Page 56: Volume Indicator

    Volume indicator This indicator employs a 6 stage lighting method to indicate the level of volume. By turning the volume dial you can turn the indicator lights on and off. If you want to increase the volume, move the dial from right to left (counterclockwise) and the 6 stages will flash in order.
  • Page 57: Optical Media Drive

    Check the Disk-In-Use indicator when you use the floppy disk drive. Do not press the eject button or turn off the computer while the light is glowing. Doing so could destroy data and damage the floppy disk or the drive. The external floppy disk drive should be placed on a flat, horizontal surface when in use.
  • Page 58: Cds

    CD-R discs can be written only once. The recorded data cannot be erased or changed. CD-RW discs, including multi speed CD-RW discs, high-speed CD-RW discs and ultra-speed CD-RW discs can be recorded more than once. DVDs DVD-R and DVD+R discs can be written only once. The recorded data cannot be erased or changed.
  • Page 59: Ac Adaptor

    Use only the AC adaptor that came with the computer or an equivalent optional adaptor. Use of any other adaptors could damage your computer. TOSHIBA assumes no liability for any damage in such cases. Use only the AC adaptor supplied as an accessory. Other AC adaptors have different voltage and terminal polarities and use of them may produce heat and smoke or even result in fire or rupture.
  • Page 60 The Grand Tour 2-18 User’s Manual...
  • Page 61: Getting Started

    Qosmio G20 Getting Started This chapter provides basic information to get you started using your computer. It covers the following topics: Setting up your work space — for your health and safety Be sure also to read the Safety Instruction Manual. This guide, which is included with the computer, explains product liability.
  • Page 62: General Conditions

    General conditions In general, if you are comfortable, so is your computer, but read the following to make sure your work site provides a proper environment. Make sure there is adequate space around the computer for proper ventilation. Make sure the AC power cord connects to an outlet that is close to the computer and easily accessible.
  • Page 63: Seating And Posture

    Seating and posture The height of your chair in relation to the computer and keyboard as well as the support it gives your body are primary factors in reducing work strain. Refer to the following tips. Below eye level Foot rest Place your chair so that the keyboard is at or slightly below the level of your elbow.
  • Page 64: Work Habits

    Work habits A key to avoiding discomfort or injury from repetitive strain is to vary your activities. If possible, schedule a variety of tasks into your workday. If you must spend long periods at the computer, finding ways to break up the routine can reduce stress and improve your efficiency.
  • Page 65 Use only the AC adaptor supplied with your computer or an equivalent adaptor that is compatible. Use of any incompatible adaptor could damage your computer. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor. The supplied power cord conforms to safety rules and regulations in the region the product is bought and should not be used outside this region.
  • Page 66: Opening The Display

    Opening the display The display panel can be rotated in a wide range of angles for optimal viewing. 1. Push the display latch on the front of the computer to unlatch the display panel. 2. While holding down the palm rest with one hand so that the main body is not raised, lift the panel slowly.
  • Page 67: Starting Up For The First Time

    2. Press and hold the computer’s power button for two or three seconds. Starting up for the first time When you first turn on the power, the computer’s initial screen is the Microsoft Windows XP Startup Screen Logo. Follow the on-screen directions for each screen.
  • Page 68: Hibernation Mode

    Getting Started Hibernation mode The Hibernation Mode feature saves the contents of memory to the hard disk when the computer is turned off. The next time the computer is turned on, the previous state is restored. The Hibernation Mode feature does not save the status of any peripheral devices.
  • Page 69: Standby Mode

    3. Select the Hibernate window in the Power Options Properties, select the Enable hibernation check box and click the Apply button. 4. Open TOSHIBA Power Saver. 5. Select the Setup Action window. 6. Enable the desired Hibernation settings for When I press the power button and When I close the lid.
  • Page 70 1. Click start, click Turn Off Computer and click Standby. 2. Close the display panel. This feature must be enabled. Refer to the Setup Action tab in TOSHIBA Power Saver Utility described in the Control Panel. Open Performance and Maintenance and open TOSHIBA Power Saver.
  • Page 71: Restarting The Computer

    Standby limitations Standby will not function under the following conditions: Power is turned back on immediately after shutting down. Memory circuits are exposed to static electricity or electrical noise. Restarting the computer Certain conditions require that you reset the system. For example, if: You change certain computer settings.
  • Page 72 Restoring QosmioPlayer To restore QosmioPlayer, follow the steps below. 1. Load the QosmioPlayer Recovery CD in the optical media drive and turn off the computer’s power. 2. Hold down the F12 key and turn on the power. When Qosmio appears, release the F12 key.
  • Page 73: Operating Basics

    Qosmio G20 Operating Basics This chapter gives information on basic operations including using the Touch Pad, the USB floppy disk drive (optional), TV Tuner (optional), Sound System, Modem, Wireless communication features and LAN. It also provides tips on care of the computer, floppy disks and CD/DVDs.
  • Page 74: Using The Usb Floppy Disk Drive (Optional)

    Using the USB floppy disk drive (optional) An optional USB floppy disk drive connects to the computer’s USB port. It accommodates 1.44-megabyte or 720-kilobyte floppy disks. Refer to Chapter 2, Connecting USB floppy disk drive To connect the drive, plug the floppy disk drive’s USB connector into one of the computer’s USB ports.
  • Page 75: Tv Tuner (Optional)

    TV Tuner (optional) Some models in this series are equipped with a built-in TV Tuner that allows you to watch TV programs on the built-in LCD and to record them. If you have Windows XP Home Edition installed, use the WinDVR program to display TV programs on the built-in LCD and record them.
  • Page 76 Operating Basics 2. Connect the antenna adaptor to the TV antenna port of your computer. TV antenna port Antenna adaptor Connecting the antenna adaptor 3. Connect the antenna cable to the other end of the antenna adaptor. Connecting the antenna cable User’s Manual...
  • Page 77: Precautions When Using Windvr

    Operating Basics Precautions when using WinDVR Refer to the online help of WinDVR for details. TV programs or other visual sources that have been recorded with WinDVR can be used for personal uses only. When WinDVR is running, do not change the screen resolution or the color depth setting.
  • Page 78: Sound System

    WinDVR must be installed using the Administrator account. When two sequential scheduled recording sessions have been reserved, the first session will terminate about 2 minutes before the specified end time. This is because the second session needs a time for preparation (For example, if two recording sessions of 1:00-2:00pm and 2:00-3:00pm have been booked, the 1:00-2:00pm session will terminate about 2 minutes earlier, that is, at about 1:58pm).
  • Page 79: Soundmax Control Panel

    CD by the analog CD audio. Virtual Sound TOSHIBA Virtual Sound works as an audio filter using SRS WOW XT and SRS TruSurround XT functions provided by SRS Labs, Inc. in the United States.
  • Page 80: Writing Cds/Dvds On Dvd Super Multi Drive

    Based on TOSHIBA’s limited compatibility testing, we suggest the following manufacturers of CD-R/RW and DVD-R/+R/-RW/+RW/-RAM disc. However, in no event does TOSHIBA guarantee the operation, quality or performance of any disc. Disc quality can affect write or rewrite success rates.
  • Page 81 DVD-R: DVD Specifications for Recordable Disc for General Version 2.0 TAIYO YUDEN CO., LTD. Matsushita Electric Industrial Co., Ltd DVD+R: MITSUBISHI CHEMICAL CORPORATION RICOH Co., Ltd. DVD+R DL: (Double Layer Recordable drive only) MITSUBISHI CHEMICAL CORPORATION DVD-RW: DVD Specifications for Recordable Disc for Version 1.1 or version 1.2 VICTOR COMPANY OF JAPAN.LIMITED MITSUBISHI CHEMICAL CORPORATION...
  • Page 82 Operating Basics Data deleted (erased) from a CD-RW, DVD-RW, DVD+RW and DVD-RAM disc cannot be recovered. Check the content of the disc carefully before you delete it. If multiple drives that can write data to discs are connected, be careful not to delete data from the wrong drive. In writing to a DVD-R/-RW, DVD+R/+RW or DVD-RAM disc, some disc space is required for file management, so you may not be able to write the full capacity of the disc.
  • Page 83: When Writing Or Rewriting

    When writing or rewriting Please observe/consider the following when you write or rewrite to a CD-R/RW, DVD-R/-RW/-RAM or DVD+R/+RW disc. Do not perform any of the following actions when writing or rewriting: Change users in the Windows XP operating system. Operate the computer for any other function, including using a mouse or Touch Pad or closing/opening the LCD panel.
  • Page 84: Recordnow! Basic For Toshiba

    Operating Basics RecordNow! Basic for TOSHIBA Note the following limitations when you use RecordNow!: DVD-Video cannot be created using RecordNow!. DVD-Audio cannot be created using RecordNow!. You cannot use RecordNow!'s “Audio CD for Car or Home CD Player” function to record music to DVD-R/-RW or DVD+R/+RW discs.
  • Page 85: Data Verification

    3. Mark the Verify data written to the disc after burning check box in the Data Options. 4. Click the OK button. DLA for TOSHIBA Note the following limitations when you use DLA: This software supports only rewritable discs (DVD+RW, DVD-RW, and CD-RW).
  • Page 86: When Using Windvd Creator Platinum

    When using WinDVD Creator Platinum You can record video back to your digital camcorder via i.LINK (IEEE1394) using WinDVD Creator Platinum. However, there is a case where you may find that playback sound is choppy - if this is the case follow the below instructions: 1.
  • Page 87: Important Information For Use

    Important information for use Note the following limitations when you write video DVD: 1. Editing digital video Log in with Administrator rights to use WinDVD Creator. Make sure that your computer is running on AC power when using WinDVD Creator. Operate the computer at Full Power.
  • Page 88 2. Before recording the video to DVD When you record to DVD discs, please use only media recommended by TOSHIBA. Do not set the working drive to a slow device like a USB 1.1 hard disk drive or it will fail to write DVD.
  • Page 89: Media Care

    Media care This section provides tips on protecting data stored on your CD/DVDs and floppy disks. Handle your media with care. The following simple precautions will increase the lifetime of your media and protect the data stored on them: CD/DVDs 1.
  • Page 90: Modem

    To select a region, follow the steps below. 1. Click start, point to All Programs, point to TOSHIBA, point to Networking and click Modem Region Select. Do not use the Country/Region Select function in the Modem setup utility in the Control Panel if the function is available.
  • Page 91: Setting

    Setting You can enable or disable the following settings: AutoRun Mode The Region Select utility starts automatically when you start up the operating system. Open the Dialing Properties dialog box after selecting region. The dialing properties dialog box will be displayed automatically after you select the region.
  • Page 92: Connecting

    Connecting To connect the modular cable, follow the steps below. The modular cable that comes with the computer must be used to connect a modem. Connect the end of the modular cable with the core to the computer. In case of a lightning storm, unplug the modular cable from the telephone jack.
  • Page 93: Wireless Communications

    Wireless communications The computer’s wireless communication function supports both Wireless LAN and Bluetooth devices. Bluetooth is provided with some models. Wireless LAN The Wireless LAN is compatible with other LAN systems based on Direct Sequence Spread Spectrum/Orthogonal Frequency Division Multiplexing radio technology that complies with IEEE802.11 Wireless LAN standard (Revision A, B or G) and Turbo Mode.
  • Page 94: Security

    TOSHIBA is not liable for the loss of of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Bluetooth wireless technology Bluetooth wireless technology eliminates the need for cables between electronic devices such as desktop computers, printers and mobile phones.
  • Page 95: Wireless Communication Switch

    Windows 1. Install: On Windows 2000 or Windows XP, Bluetooth TOSHIBA is not digitally signed, although it should be noted that this does not affect its usage or operation in any way. 2. Fax application software: You may find that you cannot use the Bluetooth conjunction with some facsimile communications applications.
  • Page 96: Lan

    The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T) and Fast Ethernet LAN (100 megabits per second, 100BASE-TX). This section describes how to connect/disconnect to a LAN. LAN cable types The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer’s default settings could cause a malfunction in LAN operation.
  • Page 97: Disconnecting Lan Cable

    3. Plug the other end of the cable into a LAN hub connector. Check with your LAN administrator before connecting to a hub. When the computer is exchanging data with the LAN, the LAN Active indicator glows orange. When the computer is connected to a LAN hub but is not exchanging data, the Link indicator glows green.
  • Page 98: Moving The Computer

    CPU temperature by turning on the fan first, then if necessary, lowering the CPU speed. Or, by lowering the CPU speed first, then if necessary, turning on the fan. Use the Cooling Method item of the Basic Setup tab in TOSHIBA Power Saver. Maximum Performance...
  • Page 99: Chapter 5 : The Keyboard

    Qosmio G20 The Keyboard The computer’s keyboard layouts are compatible with a 101/102-key enhanced keyboard. By pressing some keys in combination, all the 101/102-key keyboard functions can be executed on the computer. The number of keys on your keyboard depends on which country/region’s keyboard layout your computer is configured with.
  • Page 100: Function Keys: F1

    Soft keys: Fn key combinations The Fn (function) is unique to TOSHIBA computers and is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features.
  • Page 101: Hot Keys

    Press Fn + F10 or Fn + F11 to access the integrated keypad. When activated, the keys with gray markings on the bottom edge become numeric keypad keys (Fn + F11) or cursor control keys (Fn + F10). Refer to Keypad overlay operate these keys.
  • Page 102 Continue holding down Fn and press F2 again to change the setting. You can also change this setting through the profile item in TOSHIBA Power Saver. Standby: When you press Fn + F3, the computer enters Standby. To avoid entering Standby unexpectedly, a dialog box appears for verification.
  • Page 103 The brightness level is always set at the maximum value for about 18 seconds, when the LCD turns on. After 18 seconds, the brightness level will return to the level set within the TOSHIBA Power Saver utility or you can change it manually.
  • Page 104 1024 × 768, from 1024 × 768 to 800 × 600, from 800 × 600 to the original resolution. TOSHIBA Zooming Utility (reduce): To reduce the icon size on the desktop or the application window, press the 1 key while holding down the Fn key.
  • Page 105: Fn Sticky Key

    Normal -> Aspect Ratio of 4:3 -> Aspect Ratio of 16:9. Fn Sticky key You can use the TOSHIBA Accessibility Utility to make the Fn key sticky, that is, you can press it once, release it, and then press an “F number” key.
  • Page 106: Turning On The Overlays

    Turning on the overlays The numeric keypad overlay can be used for numeric data input or cursor and page control. Arrow mode To turn on the Arrow mode, press Fn + F10. The Arrow mode F10 indicator lights. Now try cursor and page control using the keys shown in the figure below.
  • Page 107: Temporarily Using Overlay (Overlay Off)

    Temporarily using overlay (overlay off) While using the normal keyboard, you can temporarily use the keypad overlay without turning it on: 1. Press and hold down Fn. 2. Check the keyboard indicators. Pressing Fn turns on the most recently used overlay. If the Numeric mode indicator lights, you can use the overlay for numeric entry.
  • Page 108 The Keyboard 5-10 User’s Manual...
  • Page 109: Power

    Qosmio G20 Power The computer’s power resources include the AC adaptor and internal batteries. This chapter gives details on making the most effective use of these resources including charging and changing batteries, tips for saving battery power, and power up modes.
  • Page 110 Battery charge adaptor is above low battery trigger connected point Battery charge is below low battery trigger point Battery charge is exhausted No battery installed Table 6-1 Power conditions continued Power on • Operates • LED: Battery off DC IN off •...
  • Page 111: Power Indicators

    Power indicators As shown in the above table, the Battery, DC IN and Power indicators on the system indicator alert you to the computer’s operating capability and battery charge status. Battery indicator Check the Battery indicator to determine the status of the battery pack. The following indicator lights indicate the battery status: Flashing orange Orange...
  • Page 112: Power Indicator

    Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. Do not remove the battery pack while the computer is in Standby Mode. Data is stored in RAM, so if the computer loses power it will be lost.
  • Page 113: Real Time Clock Battery

    Refer to Chapter 10, Troubleshooting, for details. The computer’s RTC battery is a Ni-MH battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed of.
  • Page 114 Never use the computer again until it has been checked by a TOSHIBA service provider. It might generate smoke or fire, or the battery pack might rupture. 3. Make sure the battery is securely installed in the computer before attempting to charge the battery pack.
  • Page 115 2. Never dispose of battery packs with normal trash. Bring them to your TOSHIBA dealer or to another recycling center to save resources and prevent environmental damage. Cover the terminals with electrical tape to prevent short-circuits, which could cause the battery pack to ignite or rupture.
  • Page 116: Charging The Batteries

    The Battery indicator glows orange when the battery is being charged. Use only the computer connected to an AC power source or the optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger.
  • Page 117: Monitoring Battery Capacity

    Therefore, an often used, older battery will not operate for as long as a new battery even when both are fully charged. In this case, TOSHIBA Power Saver will indicate a 100% charge for both the old and new battery, but the displayed estimated time remaining will be shorter for the older battery.
  • Page 118: Maximizing Battery Operating Time

    How you configure the computer (for example, whether you enable battery-power saving options). The computer provides a battery save mode, which can be set in TOSHIBA Power Saver, to conserve battery power. This mode has the following options: CPU Processing speed...
  • Page 119: Extending Battery Life

    Extending battery life To maximize the life of your battery pack: At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps below. 1.
  • Page 120: Removing The Battery Pack

    Battery pack 7. Return your computer to the upright position. For environmental reasons, do not throw away a spent battery pack. Please return spent battery packs to your TOSHIBA dealer. 6-12 ) position to make the Releasing the battery pack...
  • Page 121: Installing The Battery Pack

    Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. Do not touch the release latch while holding the computer - this may cause the battery pack to be unintentionally released which may result in injury or damage.
  • Page 122: Toshiba Password Utility

    6. Slide the battery safety lock to the Lock ( ) position. 7. Return your computer to the upright position. TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. 6-14 Lock the battery safety lock...
  • Page 123 User’s Manual 6-15...
  • Page 124: Hot Keys

    Chapter 3, Getting Started. Windows utilities You can configure various settings associated with both Standby Mode and Hibernation Mode within TOSHIBA Power Saver. Hot keys You can use hot keys Fn + F3 to enter Standby mode and Fn + F4 to enter Hibernation.
  • Page 125: Chapter 7 : Hw Setup

    Qosmio G20 HW Setup This chapter explains how to use TOSHIBA HW Setup program to configure your computer, and provides information on setting up the Execute-Disable Bit Capability and the front panel operation. Accessing HW Setup To run HW Setup, click start, click Control Panel, click Printers and Other Hardware and select TOSHIBA HW Setup.
  • Page 126: Boot Priority

    Display This tab lets you customize your computer’s display settings for either the internal LCD screen or for an external monitor. Power On Display Lets you select the display to be used when the computer is booted - this setting is only available with standard VGA modes and cannot be configured through the Windows Desktop properties Auto-Selected LCD + Analog RGB...
  • Page 127 CD-ROM CD-ROM CD-ROM CD-ROM CD-ROM CD-ROM You can override the settings and manually select a boot device by pressing one of the following keys while the computer is booting: Only on models with two hard disk drives installed. In this computer, CD-ROM refers to the optical media drive. To change the boot device, follow the steps below.
  • Page 128 3. Use the left/right cursor keys to highlight the boot device you want and press Enter. If only a Supervisor Password has been set, the following should be noted: The boot device menu will appear when you use the user password to start the computer and the 'Able to run HW Setup' option has been configured.
  • Page 129 Network Boot Protocol This feature sets the protocol to remotely boot from the network. [PXE] Sets PXE as the protocol (Default). [RPL] Sets RPL as the protocol. Keyboard Wake-up on Keyboard When this feature is enabled and the computer is in Standby mode, you can turn on the computer by pressing any key.
  • Page 130: Device Config

    Device Config Device Configuration This option lets you set the device configuration. All Devices Setup by OS PCI Express Link ASPM This feature lets you set the PCI Express power-saving configuration. Enabled Disabled Auto USB KB/Mouse Legacy Emulation Use this option to enable or disable USB keyboard/mouse legacy emulation.
  • Page 131: Configuring The Execute-Disable Bit Capability And Front Operation Panel

    Notes before using the BIOS Setup In most cases, changes to the system's configuration should be made within Windows by using applications such as TOSHIBA HW Setup, TOSHIBA Password Utility, TOSHIBA Power Saver, Device Manager and so forth. If you make changes to the configuration through the BIOS setup program, please be aware that the configuration set through the Windows applications will take priority.
  • Page 132: Starting And Ending The Bios Setup Program

    Available Not Available System configuration changes, other than changes to this setting, should be made within Windows by using applications such as TOSHIBA HW Setup, TOSHIBA Password Utility, TOSHIBA Power Saver, Device Manager and so forth. Makes the processor's Execute-Disable Bit Capability available for use.
  • Page 133: Front Operation Panel

    Front Operation Panel The configuration of the computer's front panel is controlled through the following settings shown on the first page of the setup screen. Front Operation Panel This setting activates and deactivates the Front Operation Panel. Front Operation Panel Front Operation Panel Beep Volume...
  • Page 134 7-10 User’s Manual...
  • Page 135: Chapter 8 : Using The Remote Controller, Front Operation Panel And Qosmioplayer

    Qosmio G20 Using the Remote Controller, Front operation panel and QosmioPlayer This chapter explains how to use the Remote Controller on TV Tuner models (both under Windows XP Media Center Edition and Windows XP Home Edition) as well as provides information about QosmioPlayer.
  • Page 136 QosmioPlayer QosmioPlayer is a quick play feature that enables users to perform TV, DVD and CD playback, as well as AV input (image and voice data) without using Windows. QosmioPlayer is provided with some models. To use the QosmioPlayer feature, some settings must be specified. For more information on how to configure, refer to the chapter on the QosmioPlayer Setting in the User’s Manual.
  • Page 137 Power Input switching Time shift Replay Numbers Option selection Arrows Set up Record Channel Fast rewind Play/Pause Previous Display Angle User’s Manual Remote Controller CD/DVD Full screen Skip Brightness DVD Menu Back Volume Mute Fast forward Stop Next Audio Subtitle...
  • Page 138 Power CD/DVD Input switching Full screen Time shift Replay Brightness Brightness Skip Option selection Starts or terminates the operating system, and terminates QosmioPlayer Play. Starts or terminates Software for TV. Starts QosmioPlayer (TV). Starts Qosmio interface, Windows Media Player, WinDVD, QosmioPlayer (CD), and/or QosmioPlayer (DVD).
  • Page 139 Numbers DVD Menu Arrows Set up Back Channel Channel Record Volume + Volume - Mute Play/Pause User’s Manual Allows you to select a channel or chapter number while watching TV, or CD/DVD replay. To select a channel or chapter number of two or more digits, press the buttons sequentially.
  • Page 140 Fast rewind Fast forward Stop Previous Next Display Angle Subtitle Audio Functions via the Remote Controller and the keyboard in the QosmioPlayer mode The list shows how the functions available from the keyboard correspond to those available from the Remote Controller in the QosmioPlayer mode. Note that some functions via the Remote Controller in the list may not be supported by the Remote Controller you are using.
  • Page 141 CD/DVD INPUT (Input switching) Fn + F7 (Brightness) Fn + F6 (Brightness) TIME SHIFT Ctrl + T REPLAY Ctrl + K SKIP Ctrl + L User’s Manual Terminates QosmioPlayer (TV) -> Starts QosmioPlayer (CD or DVD) TV antenna/S- Video/composite Increases the Increases the brightness brightness...
  • Page 142 1, 0 1, 1 1, 2 DVD MENU F8 or F9 Enter SET UP BACK PgUp (Channel) PgDn (Channel) Select a channel Select a track 8 Select a channel Select a track 9 Select a channel Normally functions as “0” Select a channel Select a channel Move the cursor...
  • Page 143 VOL + Ctrl + (Volume) VOL - Ctrl + (Volume) Ctrl + R (Record) MUTE Space Ctrl + Space Ctrl + R Ctrl + S DISPLAY ANGLE SUBTITLE AUDIO User’s Manual Increases the Increases the volume volume Decreases the Decreases the volume volume Mute the volume...
  • Page 144: Windows Xp Media Center Edition (Mce)

    SELECT F9 or Tab (Option selection) Windows XP Media Center Edition This section describes the Remote Controller provided with a Windows XP Media Center Edition model. You can use your remote control with Media Center to play CDs, DVDs and videos;...
  • Page 145 Using the Remote Controller, Front operation panel and QosmioPlayer Remote Controller User’s Manual 8-11...
  • Page 146 Power Off state of your computer. To change the setting, click start, select Control panel -> Performance and Maintenance ->TOSHIBA Power Saver -> Setup Action -> Manual Setup. The following five options are available: No action, Ask me what to do, Standby, Hibernate and Shut down.
  • Page 147 Replay Skip Back Arrows More Info Volume + Volume - Start Channel/Page up(+) and down(-) Mute Recorded TV Guide Live TV DVD Menu User’s Manual Moves media backward (seven seconds for videos and live TV, one music track or one DVD chapter at a time).
  • Page 148: Front Operation Panel Function

    Numbers Clear Enter Front operation panel function This section describes the functions of the front operation panel for both Windows mode and QosmioPlayer mode. You have two options for the Indicator lighting method, “Always On” and “Always Off.” In the always on mode, the indicator will ordinarily be lit, however, when the panel is touched, the indicator will go out.
  • Page 149 TV button CD/DVD button Play/Pause button STOP button Previous button Next button Record button Brightness down button User’s Manual Front operation panel (Non TV Tuner model) Starts or terminates Software for TV. Pressing this button will launch an application program that allows you to watch a DVD or listen to a CD.
  • Page 150 Brightness up button Monitor-in button TV-out button Internet button Zoom out (-) button Zoom in (+) button 8-16 Use this button to increase the brightness of the built-in LCD. The Monitor-in button is provided with some models. Pressing this button will toggle the computer between displaying the Windows operating system and the AV input.
  • Page 151 Function comparison list for TV/DVD/CD software Icon Front operation panel CD/DVD Play/Pause Stop Previous Next Brightness Brightness Monitor-in mode Zoom out(-) Zoom in(+) User’s Manual Windows mode Software for TV WinDVD (DVD) (TV) Activate Software for TV Detect and activate media Detect and activate media or Play/Pause...
  • Page 152: Qosmioplayer Mode

    Using the Remote Controller, Front operation panel and QosmioPlayer QosmioPlayer mode Eleven buttons are available for use: TV Tuner model: TV, CD/DVD, Play/Pause, Stop, Previous, Next, Record, Brightness up, Brightness down, Monitor-in, TV-out. Non TV Tuner model: Internet, CD/DVD, Play/Pause, Stop, Previous, Next, TV-out, Brightness up, Brightness down, Zoom out (-), Zoom in (+).
  • Page 153 Function comparison list for TV/DVD/CD software Icon Front operation panel CD/DVD Play/Pause Stop Previous Next Brightness Brightness Monitor-in mode Zoom out(-) Zoom in(+) User’s Manual QosmioPlayer mode View QosmioPlayer (TV) Activate TV application Terminate (TV) Start (CD/DVD) This button does not function during QosmioPlayer (TV) mode.
  • Page 154: Using The Remote Controller

    Using the Remote Controller Remote Controller is provided with TV Tuner models only. This computer includes a remote control unit, which allows you to control some of your computer’s functions from a distant location. The Remote Controller is designed specifically for this computer. Some application programs may not support remote control functions.
  • Page 155 2. Connect the external infrared Remote control receiver to one of the computer's USB ports. Proceed to Step 3 if you are a subscriber of satellite or CATV. 3. Connect the infrared transmitter cable to the external infrared Remote control receiver. Please note that the infrared remote control for your set-top box must be compatible in order to function.
  • Page 156: Operational Range Of The Remote Control

    Operational range of the remote control Remote Controller is provided with TV Tuner models. Point the remote control at your computer and press a button. The operational angle and distance are described below. Distance Angle Infrared receiver window 30degrees Remote Controller * The appearance of the provided Remote Controller may vary from model to model, and it is not provided with non TV Tuner models.
  • Page 157: Disabling The Remote Control (Windows Xp Home Edition Model Only)

    1. Open the Control Panel and click the Printer and Other Hardware icon. 2. Click the TOSHIBA Control option. The Property of the TOSHIBA Control screen appears. 3. In the Remote Control tab, uncheck the Use Remote Control check box.
  • Page 158: Installing/Removing Batteries

    Installing/Removing batteries Be sure to install the dry batteries provided with this product before using the Remote Controller. The procedures for installing and removing the batteries vary depending on the type of the Remote Controller. Check the type and then install or remove the batteries as instructed.
  • Page 159: Installing The Batteries

    Installing the batteries 1. Open the battery cover on the back side of the Remote Controller. Push the tab in the direction of the arrow (1) to open the cover (2). Battery cover 2. Insert the batteries in place. Be sure to place the batteries with their polarities (+ and -) in the correct position.
  • Page 160: Replacing The Batteries

    Replacing the batteries When the batteries in the Remote Controller reach the end of their life, the Remote Controller may not operate correctly or work only within a short distance from your computer. In this instance, you should purchase new batteries and replace the discharged ones.
  • Page 161: Switching Video Input

    TV mode, video may be displayed differently from the original. We recommend you check a mode before selecting it. 1. Select start -> All Programs ->TOSHIBA -> Utilities-> Picture Enhancement Utility. The TOSHIBA Picture Enhancement Utility window appears.
  • Page 162: Qosmioplayer

    2. Click the Monitor Input Settings button in the TOSHIBA Picture Enhancement Utility window. The Monitor Input Settings window appears. 3. Select the item for the Terminal Shape. Select S-Video for the Terminal Shape if the device is connected to the S-Video in port.
  • Page 163: Restrictions Of The Qosmioengine

    Restrictions of the QosmioEngine The current mode will be maintained, and should be restored the next time the computer is switched on, and after the notebook returns from Standby Mode or Hibernation Mode. QosmioEngine is available only for the LCD and has the following restrictions.
  • Page 164 Windows sounds are still heard even when the mode has been switched to Monitor-in. Fn + F1/Fn + F5 hot keys are not available. In Monitor-in mode, the screens of other applications will be invisible. This may cause you to operate an application incorrectly by pressing a mouse button or any key on the keyboard.
  • Page 165: Optional Devices

    Qosmio G20 Optional Devices Optional devices can expand the computer’s capabilities and its versatility. This chapter describes connection or installation of the following devices, which are available from your TOSHIBA dealer: Cards/memory PC card ExpressCard Bridge media slot SD card...
  • Page 166: Pc Card

    The computer is equipped with a PC card slot that can accommodate one 5 mm Type II card. Any PC card that meets industry standards (manufactured by TOSHIBA or other vendor) can be installed. The slot supports 16-bit PC cards, including PC card 16’s multifunction card and CardBus PC cards.
  • Page 167: Removing A Pc Card

    ExpressCard The computer is equipped with an ExpressCard slot. Any ExpressCard that meets industry standards (manufactured by TOSHIBA or other vendor) can be installed. The slot supports hot plug connection and utilizes the PCI-Express interface that supports the reading and writing of data at a theoretical maximum rate of 2.5Gbps.
  • Page 168: Removing An Expresscard

    To insert an ExpressCard, follow the steps below: 1. Insert an ExpressCard in the ExpressCard card slot. 2. Press gently to ensure a firm connection. ExpressCard 3. After inserting the ExpressCard, refer to the ExpressCard’s documentation and check the configuration in Windows to make sure it is appropriate for your ExpressCard.
  • Page 169: Bridge Media Slot

    Bridge media slot This slot lets you insert SD card, Memory Stick (Pro), xD picture card and MultiMediaCard. SD card The computer is equipped with a Bridge media slot that can accommodate Secure Digital flash memory cards with various memory capacities. SD cards let you easily transfer data from devices, such as digital cameras and Personal Digital Assistants, that use SD card flash-memory.
  • Page 170: Removing An Sd Card

    Optional Devices Inserting an SD card To insert an SD card, follow the steps below. 1. Insert an SD card in the Bridge media slot. 2. Press gently to ensure a firm connection. Inserting an SD card Removing an SD card To remove an SD card, follow the steps below.
  • Page 171: Memory Stick/Memory Stick Pro

    Make sure the SD card indicator is out before you remove the SD card or turn off the computer’s power. If you remove the SD card or turn off the power while the computer is accessing the SD card you may lose data or damage the card.
  • Page 172: Xd Picture Card

    Optional Devices Inserting a Memory Stick To insert a Memory Stick, follow the steps below. 1. Insert the Memory Stick into the Bridge media slot. 2. Press gently to ensure a firm connection. Inserting a Memory Stick Removing a Memory Stick To remove a Memory Stick, follow the steps below.
  • Page 173: Removing An Xd Picture Card

    2. Press gently to ensure a firm connection. Removing an xD picture card To remove an xD picture card, follow the steps below. 1. Open the Safely Remove Hardware icon on the Task Bar. 2. Point to xD picture card and click. 3.
  • Page 174: Multimediacard

    MultiMediaCard The computer is equipped with the Bridge media slot that can accommodate MultiMediaCard flash memory technology with various memory capacities. MultiMediaCards let you easily transfer data from devices, such as digital cameras and Personal Digital Assistants, that use MultiMediaCard flash-memory. The cards have a high level of security and copy protection features.
  • Page 175 Optional Devices 4. Grasp the card and remove it. Removing a MultiMediaCard User’s Manual 9-11...
  • Page 176: Memory Expansion

    When you install or remove a memory module, ensure that you do not touch any other internal areas of the computer. Use only memory modules approved by TOSHIBA. Do not try to install or remove a memory module under the following...
  • Page 177: Installing Memory Module

    Installing memory module There are slots for two memory modules, one over the other. The procedures are the same for installing either module. 1. Set the computer to boot mode and turn the computer’s power off. Make sure the Power indicator is off. Refer to the section in Chapter 3, Getting Started.
  • Page 178: Removing Memory Module

    Align the grooves along the edges of the of the memory module with the locking tabs on the connector and insert the module into the connector firmly. If you find it difficult to install the memory module, gently prise the locking tabs outwards using the tip of your finger.
  • Page 179: Battery Packs

    7. Grasp the module by the sides and pull it out. If you use the computer for a long time, the memory modules and the circuits located close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them. Do not touch the connectors on the memory module or on the computer.
  • Page 180: Battery Charger

    Battery charger The battery charger provides a convenient way to charge battery packs without requiring the use of your computer. The battery charger holds up to two lithium ion battery packs. Hard disk drive pack An extra hard disk drive expands the flexibility of your system and lets you carry your data without carrying the computer.
  • Page 181: Installing The Hard Disk Drive Pack

    8. With the hard disk drive in a vertical position, lift it straight up and away from the connector. Plastic tab Installing the Hard Disk Drive Pack To install the hard disk drive pack, follow the steps below. 1. Move the connector until it is vertical. 2.
  • Page 182: Usb Floppy Disk Drive

    USB floppy disk drive The USB floppy disk drive module can be connected to the USB port. For details on connecting the USB floppy disk drive module, refer to Chapter 4, External monitor An external analog monitor can be connected to the external monitor port on the computer.
  • Page 183: Installation

    Installation Connection via the S-Video out port 1. Plug one end of the S-Video out cable into the S-Video out port of your computer. 2. Insert the other end of the S-Video out cable into the S1-/S2 video input of the TV set. You can then either use the computer’s speakers or a set of headphones connected to the headphone jack to get sound.
  • Page 184: Settings For Display Video On Tv

    Settings for display video on TV To view video on the TV set, be sure to configure the following settings otherwise you may find that nothing is displayed. Be sure to use the Fn +F5 HotKey to select the display device before starting to play video Do not change the display device while playing video.
  • Page 185: Monitor-In

    Monitor-in Set up Terminal Shape before you connect a device using the Monitor-in port. Refer to the section Remote Controller, Front operation panel and QosmioPlayer for details. Models with TV Tuner The Monitor-in facility allows you to connect the following devices to display their video output on the built-in LCD.
  • Page 186: Exiting The Qosmioplayer Mode

    3. Insert the plugs at the other end of the output cable of the device you wish to use into the output terminals of that device. 4. Power on the device you wish to use (connected via the output cable). 5.
  • Page 187: Models Without Tv Tuner

    2. Insert the corresponding plugs of the audio cable into the sound input terminals (red: sound, right channel, white: sound, left channel) of the Monitor-in cable. 3. Insert the other end of the audio cable into the line out port of the audio device.
  • Page 188: S-Video-In

    S-Video-in Set up Terminal Shape before you connect a device using the S-Video-in port. Refer to the section Remote Controller, Front operation panel and QosmioPlayer for details. This port allows you to import video data from analog video cameras or video decks by connecting your computer to this type of device.
  • Page 189: I.link (Ieee1394)

    There is a possibility that the original data will be damaged. There is a particular risk that some frames will be deleted in the case of digital video transfer. TOSHIBA assumes no liability for such loss of data. Do not transfer data in areas where static electricity is easily generated or in areas subjected to electronic noise.
  • Page 190: Connecting

    Connecting 1. Make sure the connectors are properly aligned and plug the i.LINK (IEEE1394) cable into the computer. 2. Plug the other end of the cable into the device. Note the following when you use i.LINK: You may need to install drivers for your i.LINK devices. Not all i.LINK devices have been tested.
  • Page 191: Security Lock

    Security lock Security locks enable you to anchor your computer a desk or other heavy object to help prevent unauthorized removal of the computer. Attach one end of a cable to a desk and the other end to the security lock slot on the back side of the computer.
  • Page 192 Optional Devices 9-28 User’s Manual...
  • Page 193: Troubleshooting

    Qosmio G20 Troubleshooting TOSHIBA designed the computer for durability. However, should problems occur, following the procedures in this chapter can help to determine the cause. All readers should become familiar with this chapter. Knowing what might go wrong can help prevent problems from occurring.
  • Page 194: Preliminary Checklist

    Preliminary checklist Consider the simplest solution first. The items in this checklist are easy to fix and yet can cause what appears to be a serious problem. Make sure you turn on all peripheral devices before you turn on the computer.
  • Page 195: Hardware And System Checklist

    Software Hardware Hardware and system checklist This section discusses problems caused by your computer’s hardware or attached peripherals. Basic problems may occur in the following areas: System start-up Self test Power Password Keyboard Internal LCD display panel Hard disk drive DVD Super Multi drive USB floppy disk drive PC card...
  • Page 196: Self Test

    This message remains on the screen for a few seconds. If the self test is successful, the computer tries to load the operating system, depending on how the Boot Priority is set in the TOSHIBA HW Setup program. If any of the following conditions are present, the self test failed: The computer stops and does not proceed to display information or messages except the Qosmio logo.
  • Page 197: Ac Power

    AC power If you have trouble turning on the computer with the AC adaptor connected, check the DC IN indicator. Refer to Chapter 6, Problem AC adaptor doesn’t power the computer (DC IN indicator does not glow green) Battery If you suspect a problem with the battery, check the DC IN indicator as well as the Battery indicator.
  • Page 198: Password

    Fully discharge the battery, then try to charge it again. Check the power consumption settings in TOSHIBA Power Saver utility. Consider using a power saving mode. Procedure The RTC battery charge has expired. Set the...
  • Page 199: Keyboard

    Keyboard Keyboard problems can be caused by your setup configuration. For more information refer to Chapter 5, Problem Some letter keys produce numbers Output to screen is garbled Internal LCD display panel Apparent LCD problems may be related to the computer’s setup. Refer to Chapter 7, Problem No display...
  • Page 200: Hard Disk Drive

    Hard disk drive Problem Computer does not boot from hard disk drive Slow performance DVD Super Multi drive For more information, refer to Chapter 4, Problem You cannot access a CD/DVD in the drive 10-8 Procedure Check if a floppy disk is in the floppy disk drive or a CD-ROM is in the optical media drive.
  • Page 201: Usb Floppy Disk Drive

    Some CD/DVDs run correctly, but others do USB floppy disk drive For more information, refer to Chapter 4, Problem Drive does not operate There may be a faulty cable connection. Check You cannot access the external USB floppy disk drive PC card Refer also to Chapter 9, Problem...
  • Page 202: Expresscard

    ExpressCard Refer also to Chapter 9, Problem ExpressCard error occurs Cannot insert ExpressCard SD card Refer also to Chapter 9, Problem SD card error occurs You cannot write to an SD card You cannot read a file Memory Stick/Memory Stick Pro Refer also to Chapter 9, Problem Memory Stick/Memory...
  • Page 203: Xd Picture Card

    xD picture card Refer also to Chapter 9, Problem xD picture card error occurs You cannot read a file MultiMediaCard Refer also to Chapter 9, Problem MultiMediaCard error occurs You cannot write to an MultiMediaCard You cannot read a file Infrared receiver window Refer also to the documentation for your infrared compatible device and related software.
  • Page 204: Pointing Device

    Pointing device If you are using a USB mouse, also refer to the USB section in this chapter and to your mouse documentation. Touch Pad Problem On-screen pointer does not respond to Pad operation Double-tapping does not work The mouse pointer moves too fast or too slow The reaction of Touch...
  • Page 205: Usb

    USB mouse Problem On-screen pointer does not respond to mouse operation Double-clicking does not work The mouse pointer moves too fast or too slow The mouse pointer moves erratically Refer also to your USB device’s documentation. Problem USB device does not work User’s Manual Procedure...
  • Page 206: Memory Expansion

    Memory expansion Refer also to Chapter 9, memory modules. Problem Beeps sound in the pattern of one, three, three, one. Sound system Refer also to documentation for your audio devices. Problem No sound is heard 10-14 Optional Devices, for information on installing Procedure Make sure the memory module installed in the expansion slot is compatible with the computer.
  • Page 207: External Monitor

    External monitor Refer also to Chapter 9, documentation. Problem Monitor does not turn No display Display error occurs Modem Problem Communication software can’t initialize modem You can hear a dial tone but can’t make a call You place a call, but a connection can’t be made After making a call you...
  • Page 208: Lan

    Problem Character display becomes garbled during a communication You cannot receive an incoming call Problem Cannot access LAN Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 4, Problem Cannot access...
  • Page 209: Tv Output Signal

    TV output signal Problem Display on TV is poor No display If you turn the computer off into Standby Mode while the display is on TV, the computer will select either the internal LCD or an external computer CRT as the display device the next time it is switched on. i.LINK (IEEE1394) Problem i.LINK device does not...
  • Page 210: Toshiba Support

    TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system, it is important to investigate other sources of assistance first.
  • Page 211: Specifications

    Qosmio G20 Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Weight (typical) Size Environmental Requirements Conditions Operating Non-operating Thermal Gradient Wet-bulb temperature Conditions Operating Non-operating Power Requirements AC adaptor Computer User’s Manual Appendix A 4.45 kilograms, configured with: Pentium-M processor, 17”...
  • Page 212: Built-In Modem

    Built-in Modem Network control unit (NCU) Type of NCU Type of line Type of dialing Control command Monitor function Communication specifications Communication system Communication protocol Communication speed Transmitting level Receiving level Input/output impedance Error correcting Data compression Power supply Telephone line (analog only) Pulse Tone AT commands...
  • Page 213: Display Controller And Modes

    Qosmio G20 Display Controller and Modes Display controller The display controller interprets software commands into hardware commands that turn particular parts of the screen on or off. The display controller supports VGA, SVGA and XGA modes on the internal LCD display panel.
  • Page 214 Video Type mode 0, 1 Text 2, 3 Text 0*, 1* Text 2*, 3* Text 0+, 1+ Text 2+, 3+ Text 4, 5 Grph Grph Text Text Table1 Video modes (VGA) Resolution Character matrix (pels) 40 × 25 8 × 8 Characters 80 ×...
  • Page 215 Table1 Video modes (VGA) continued Video Type mode Grph Grph Grph Grph Grph Grph Grph User’s Manual Resolution Character matrix (pels) 320 × 200 8 × 8 Pels 640 × 200 8 × 8 Pels 640 × 350 8 × 14 Pels 640 ×...
  • Page 216 Vertical Frequency can be set up when outputting to External Monitor. Resolution 640 × 480 800 × 600 1024 × 768 1280 × 1024 (Virtual)* 1440 × 900 1600 × 1200 (Virtual)* 1920 × 1440 (Virtual)* 2048 × 1536 (Virtual)* Table 2 Video modes (SVGA) colors 256/256K...
  • Page 217 Table 2 Video modes (SVGA) continued Resolution 640 × 480 800 × 600 1024 × 768 1280 × 1024 (Virtual)* 1440 × 900 1600 × 1200 (Virtual)* 1920 × 1440 (Virtual)* 2048 × 1536 (Virtual)* User’s Manual colors colors 64K/64K 64K/64K 64K/64K 64K/64K...
  • Page 218 Table 2 Video modes (SVGA) continued Resolution 640 × 480 800 × 600 1024 × 768 1280 × 1024 (Virtual)* 1440 × 900 1600 × 1200 (Virtual)* 1920 × 1440 (Virtual)* 2048 × 1536 (Virtual)* * Only when displayed on the internal LCD. Some video modes do not support multimonitor display.
  • Page 219: Powermizer

    PowerMizer PowerMizer is a graphics processor installed on this computer. The performance of PowerMizer can be configured in three ways. To define the performance, select the menu options shown below: Display Properties -> Settings -> Advanced -> GeForce Go 6600 -> GeForce Go 6600 ->...
  • Page 220 Display Controller and Modes User’s Manual...
  • Page 221: Wireless Lan

    Qosmio G20 Wireless LAN This appendix is intended to help you get your Wireless LAN network up and running, with a minimum of parameters. Card Specifications Form Factor Compatibility Network Operating System Media Access Protocol Data Rate * The Transmit Rate (at X Mbit/s) is the theoretical maximum speed under the IEEE802.11 (a/b/g) standard.
  • Page 222: Radio Characteristics

    Radio Characteristics Radio Characteristics of Wireless LAN Cards may vary according to: Country/region where the product was purchased Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz and 5GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment.
  • Page 223: Supported Frequency Sub-Bands

    Subject to the radio regulations that apply in the countries/regions, your Wireless LAN card may support a different set of 5 GHz/2.4 GHz channels. Consult your Wireless LAN administrator or your TOSHIBA Authorized dealer for information about the radio regulations that apply in the countries/regions.
  • Page 224: Wireless Ieee 802.11 Channels Sets (Revision B And G

    Wireless IEEE 802.11 Channels Sets (Turbo Mode* Frequency Range Channel ID When installing Wireless LAN cards, the channel configuration is managed as follows: For wireless clients that operate in a Wireless LAN Infrastructure, the Wireless LAN card will automatically start operation at the channel identified by the Wireless LAN Access Point.
  • Page 225: Wireless Channels Sets (Turbo Mode*5

    Frequency Range Channel ID *1 Factory-set default channels *2 Consult your Wireless LAN administrator or your TOSHIBA Authorized dealer for the countries/regions in which these channels can be used. *3 These channels are available for Atheros modules only. *4 Available Area: US (USA, CANADA) only.
  • Page 226 Wireless LAN User’s Manual...
  • Page 227: Bluetooth Wireless Technology Interoperability

    Bluetooth wireless technology Interoperability Bluetooth Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: Bluetooth Specification Ver.1.2, as defined and approved by The Bluetooth Special Interest Group.
  • Page 228 Bluetooth wireless technology other than TOSHIBA portable computers. Always use Bluetooth wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA PC product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe...
  • Page 229: Bluetooth Wireless Technology And Your Health

    Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 230: Canada - Industry Canada (Ic

    In order to comply with FCC radio frequency radiation exposure guidelines for an uncontrolled environment, the Bluetooth TOSHIBA has to be operated while maintaining a minimum body to antenna which are located on top of LCD distance of 20 cm. Refer to the Regulatory Statements as identified in the documentation that comes with those products for additional information.
  • Page 231 (The model with embedded Wireless LAN module: PA3375-1MPC) Relevant transmitters include FCC IDs: CJ6UPA3375WL, CJ6UPA3232BT Changes or modifications made to this equipment not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user’s authority to operate the equipment. User’s Manual...
  • Page 232: Taiwan

    3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. Unless approved, for any model accredited low power radio...
  • Page 233: Device Authorization

    (1) 2.4 : This equipment uses a frequency of 2.4 GHz. (2) FH : This equipment uses FH-SS modulation. (3) 1: The interference range of this equipment is less than 10 m. 3. TOSHIBA Direct PC Monday - Friday Toll Free Tel...
  • Page 234: Approved Countries/Regions For Use (Bluetoothâ„¢ Wireless Technology

    Do not use this equipment except in the countries/regions in the following table. Australia Canada Germany Japan New Zealand Switzerland Greece Portugal Countries/regions that have approved Bluetooth Card from TOSHIBA equipment is approved to the radio Austria Denmark Iceland Luxembourg Norway Italy Spain Belgium Finland Ireland...
  • Page 235: Appendix E : Toshiba Raid

    Qosmio G20 TOSHIBA RAID TOSHIBA RAID (Redundant Array of Independent Disks) realizes high performance or fault tolerance, which are configured by arraying multiple independent hard disk drives. 2 hard disk drives can be used to construct a RAID configuration (RAID-1: mirroring or RAID-0: Striping).
  • Page 236: Setting Up Windows Manually

    Creating the TOSHIBA RAID Driver Floppy Disk 1. Connect the USB floppy disk drive (optional) and insert a floppy disk. 2. Locate the TOSHIBA RAID Driver in the Tools & Drivers Depository on your hard disk drive (‘C:\TOOLSCD\RAID driver’ folder).
  • Page 237 Therefore, to ensure that such situations do not happen, perform RAID-1 media checks regularly. The TOSHIBA RAID Console is set by default to perform media checks once a month. User’s Manual...
  • Page 238: Starting, Modifying And Ending The Bios Setup Program

    1RAID-0 2RAID-0 RAID-1 UNKNOWN No Drive TOSHIBA Password Shows the current hard disk status. Shows the hard disk configuration that is to be created. (Modifications can be made here). Status of the connected hard disk. Status of the secondary hard disk.
  • Page 239: Ending The Bios Setup Program

    3. The Execute Creation message is displayed once the configuration is modified. Move the cursor to the appropriate location and press the space bar to continue. Pressing the Home key will revert the modified Create State settings back to the Current State settings. 4.
  • Page 240 User’s Manual...
  • Page 241: Ac Power Cord And Connectors

    Qosmio G20 AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following...
  • Page 242 For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A.
  • Page 243: Usage Restrictions

    This configuration is designed to work with a signal from a conventional (standard or analog) TV antenna. TOSHIBA does not guarantee that signals received by satellite or cable TV receivers will work properly and does not provide technical support for them.
  • Page 244 Usage Restrictions User’s Manual...
  • Page 245: Appendix H : If Your Computer Is Stolen

    What is your address, phone, and fax number? To register the theft on paper, please follow these procedures: Fill in the TOSHIBA Theft Registration form (or a copy of it) below. Attach a copy of your receipt showing where your computer was purchased.
  • Page 246: Toshiba Theft Registration

    TOSHIBA Theft Registration Send to: Fax number: +49 (0) 941 7807 921 Country stolen: Machine type: (e.g. Satellite A50) Model number: (e.g. PSA50 YXT) Serial number: (e.g. 12345678G) Date stolen: Owner’s details Last name, first name: Company: Street: Postal Code/City:...
  • Page 247: Glossary

    Qosmio G20 Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: alternating current AGP: accelerated graphics port ANSI: American National Standards Institute APM: advanced power manager ASCII: American Standard Code for Information Interchange...
  • Page 248 FIR: fast infrared HDD: hard disk drive IDE: integrated drive electronics I/O: input/output IrDA: Infrared Data Association IRQ: interrupt request KB: kilobyte LCD: liquid crystal display LED: light emitting diode LSI: large scale integration MB: megabyte OCR: optical character recognition (reader) PCB: printed circuit board PCI: peripheral component interconnect RAM: random access memory...
  • Page 249 analog signal: A signal whose characteristics such as amplitude and frequency vary in proportion to (are an analog of) the value to be transmitted. Voice communications are analog signals. ANSI: American National Standards Institute. An organization established to adopt and define standards for a variety of technical disciplines. For example, ANSI defined the ASCII standard and other information processing requirements.
  • Page 250 bus: An interface for transmission of signals, data or electric power. byte: The representation of a single character. A sequence of eight bits treated as a single unit; also the smallest addressable unit within the system. cache memory: High speed memory which stores data that increases processor speed and data transfer rate.
  • Page 251 compatibility: 1) The ability of one computer to accept and process data in the same manner as another computer without modifying the data or the media upon which it is being transferred. 2) the ability of one device to connect to or communicate with another system or component.
  • Page 252 default: The parameter value automatically selected by the system when you or the program do not provide instructions. Also called a preset value. delete: To remove data from a disk or other data storage device. Synonymous with erase. device driver: A program that controls communication between a specific peripheral device and the computer.
  • Page 253 (FDD): An electromechanical device that reads and writes to floppy disks. Fn-esse: A TOSHIBA utility that lets you assign functions to hot keys. folder: An icon in Windows used to store documents or other folders. format: The process of readying a blank disk for its first use. Formatting establishes the structure of the disk that the operating system expects before it writes files or programs onto the disk.
  • Page 254 Fn, can be used to set system parameters, such as speaker volume. HW Setup: A TOSHIBA utility that lets you set the parameters for various hardware components. icon: A small graphic image displayed on the screen or in the indicator panel.
  • Page 255 IrDA 1.1: An industry standard that enables cableless infrared serial data transfer at speeds of up to 4 Mbps. jumper: A small clip or wire that allows you to change the hardware characteristics by electrically connecting two points of a circuit. K: Taken from the Greek word kilo, meaning 1000;...
  • Page 256 microprocessor: A hardware component contained in a single integrated circuit that carries out instructions. Also called the central processing unit (CPU), one of the main parts of the computer. mode: A method of operation, for example, the boot mode, standby mode or the hibernation mode.
  • Page 257 The electrical connection through which the computer sends and receives data to and from devices or other computers. Power Saver Utility: A TOSHIBA utility that lets you set the parameters for various power-saving functions. printed circuit board (PCB): A hardware component of a processor to which integrated circuits and other components are attached.
  • Page 258 A Class A device is sufficient for office use. Class B provides a more stringent classification for home equipment use. TOSHIBA portable computers comply with Class B computing device regulations. Random Access Memory (RAM): High speed memory within the computer circuitry that can be read or written to.
  • Page 259 TFT display: A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology with thin film transistor (TFT) to drive each cell. Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest. TTL: Transistor-transistor logic. A logic circuit design that uses switching transistors for gates and storage.
  • Page 260 warm start: Restarting or resetting a computer without turning it off. window: A portion of the screen that can display its own application, document or dialog box. Often used to mean a Microsoft Windows window. Wireless LAN: Local Area Network (LAN) through wireless communication.
  • Page 261 Display 1-5 automatic power off 1-9 brightness decrease 5-5 brightness increase 5-5 controller 1-5 hinges 2-8 opening 3-6 DLA for TOSHIBA 1-14 4-13 Documentation list 1-3 DVD Super Multi drive 1-5 location of slot 2-1 writing 4-8 Environment 3-1 Equipment checklist 1-1...
  • Page 262 Fn + 3 (QosmioEngine) 5-7 Fn + 4 (Monitor-in) 5-7 Fn + Ctrl (enhanced keyboard’s simulation) Fn + Enter 5-3 Fn + Esc (sound mute) 5-3 Fn + F1 (instant security) 5-4 Fn + F10 (Arrow mode) 5-3 Fn + F11 (Numeric mode) 5-3 Fn + F12 (ScrLock) 5-3 Fn + F2 (power save mode) 5-4 Fn + F3 (standby) 5-4...
  • Page 263 temporarily using overlay (overlay off) turning on the overlays 5-8 LAN 1-8 4-24 active indicator 2-5 cable types 4-24 connecting 4-24 disconnecting 4-25 Link indicator 2-5 problems 10-16 Media care 4-17 CD/DVDs 4-17 floppy disks 4-17 SD card 9-7 Memory 1-4 expansion 1-16 9-12 installing 9-13...
  • Page 264 1-7 microphone 4-6 microphone jack 1-7 mute hot keys 5-3 Index-4 Standby 1-12 TOSHIBA PC Diagnostic Tool 1-14 TOSHIBA Power Saver 1-13 TOSHIBA Theft Registration H-2 TOSHIBA Zooming Utility 1-14 Touch Pad 1-5 TV Tuner 1-7 TV 9-18...

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