Panasonic FZ-S1 Series Operating Instructions Manual
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- Operating instructions manual (16 pages)
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Summary of Contents for Panasonic FZ-S1 Series
- Page 1 Operating Instructions - Reference Manual Tablet Computer FZ-S1 series Model No. Panasonic Connect Co., Ltd. © Panasonic Connect Co., Ltd. 2021-2022 DHQP1081WA/J1 C0521-3032...
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Page 2: Table Of Contents
Locking the screen ......................30 [DeviceManagement] app ....................30 Settings ....................32 Power options menu .......................32 [UserButtonManager] app ....................32 Customized silent mode ....................33 [Panasonic Enterprise Launcher] app ................33 Touch operation settings ....................33 Accessibility settings .....................34 Apps ......................36 Starting apps ........................36 Preinstalled apps ......................36... - Page 3 Table of Contents [StylusNote] app ......................37 Camera ....................39 Taking pictures ........................39 Recording videos ......................39 Using the option menu ....................39 Camera settings ......................40 GNSS .......................41 NFC card reader/writer ................42 Barcode reader (equipped models only) ..........43 USB Type-A port (USB 2.0 Host only) (equipped models only) ..44 Smart card reader (equipped models only) .........46 Hardware diagnostics ................48 About hardware diagnostics ..................48...
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Page 4: Introduction
You are entirely responsible for additional content that you download to or forward from this product; Panasonic is not responsible for such content or its use. Before using such content, it is your responsibility to verify that your intended use is properly licensed or is otherwise authorized. -
Page 5: Handling Cautions
Introduction Handling cautions General use • Operating environment – Temperature Operation: -20 °C to 50 °C {-4 °F to 122 °F} (IEC60068-2-1, 2) Storage: -30 °C to 70 °C {-22 °F to 158 °F} – Humidity Operation: 30 % to 80 % RH (No condensation) Storage: 30 % to 90 % RH (No condensation) Even within the above temperature/humidity ranges, operation for a long time in extreme environments, smoking nearby, or operation in places where oil is used or where there is a lot of dust will result in... - Page 6 Introduction Protecting your data • To prevent accidental loss of data, we recommend that you regularly back up any important data that you store in the product, SIM card, and microSD card. • To prevent the unintended disclosure of private information, always confirm the destination before sending messages, file attachments, or any other communications, such as email.
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Page 7: Trademarks
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any ® use of such marks by Panasonic Holdings Corporation is under license. Other trademarks and trade names are those of their respective owners. •... -
Page 8: Getting Started
Getting started Getting started Confirming the included items Included items vary depending on the model. If any items are missing, please contact your technical support representative. – Main unit ´ 1 – Battery Pack ´ 1 Model No. FZ-VZSUT10 Model No. FZ-VZSUT11 •... -
Page 9: Description Of Parts
Getting started Description of parts • For the description of parts of the option equipped models, refer to their respective pages. Front view / bottom view A Ambient light sensor Automatically adjusts the screen brightness. B Speaker C Front camera D Indicator Orange, lit: Battery is charging Green, lit: Battery charging is complete... - Page 10 Getting started Rear view / Side view A Strap attachment hole B Rear camera C Photo light Can be used when taking pictures with the rear camera. D Wireless WAN antenna (internal) E Cover latch lock F Cover latch G NFC antenna (internal) When using an NFC card or other NFC device, touch the card/device to this area of the unit.
- Page 11 Getting started M Headset jack cover N Headset jack Power button (page 19) P Volume buttons Q USB port cover (page 12) R USB Type-C (USB 3.0) port ® Only for models with wireless WAN Only for models with dual SIM card slots IMPORTANT •...
- Page 12 Getting started Opening and closing the USB port cover Opening the cover Put your fingertip on the tab (circled in the illustration), and slide the cover in the direction of the arrow until you hear a click. Open the cover as shown below. Closing the cover Close the cover firmly to seal it closed.
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Page 13: Installing A Microsd Card
Getting started Installing a microSD card • When installing or removing a microSD card, place the unit on a flat surface. • If a battery is installed, remove it (page 16). Insert the microSD card into the microSD card slot. •... -
Page 14: Installing A Sim Card (Models With Wireless Wan Only)
Getting started Installing a SIM card (models with wireless WAN only) • When installing or removing a SIM card, place the unit on a flat surface. • If a battery is installed, remove it (page 16). Insert the SIM card into the Nano SIM card slot (SIM Slot 1). •... -
Page 15: Installing And Removing The Battery
Getting started Installing and removing the battery • If the cover latch is closed, open it (page 16). Installing the battery Insert the tabs at the battery’s terminal side into the notches of the unit (A), and then lower the battery into place (B). - Page 16 Getting started – When installing the battery, make sure there is no debris lodged in the gasket of the battery and the unit. – Make sure the gasket of the unit is not damaged, deformed, or peeled off. – Always make sure the battery is securely installed and locked. Removing the battery •...
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Page 17: Replacing The Battery (Battery Warm Swap)
Getting started Replacing the battery (Battery warm swap) You can replace the battery without turning the unit off. • Replace the battery within 30 seconds. If more than 30 seconds has passed, apps that are running are forced to close and you may lose unsaved data. •... -
Page 18: Charging The Battery
Getting started Charging the battery The battery is not charged at the time of purchase. Charge the battery before turning on the unit for the first time or after an extended period of storage. • This section explains how to connect the optional AC adaptor and charge. AC Adaptor: FZ-AAE184E1 series (USB cable included) Face the USB mark of the USB cable upward, and connect the AC adaptor (A) and the unit (B). -
Page 19: Turning The Unit On And Off
Getting started Turning the unit on and off Turning the unit on Press and hold (power button) for more than 2 seconds. Turning the unit off Press and hold (power button) until the power options dialog is displayed. Tap [Power off]. •... -
Page 20: Screen Description
Screen description Screen description Home screen The home screen is the main screen from which you can launch apps, check widgets, etc. You can customize the home screen to suit your needs by adding, moving, and removing items as desired. (“Customizing the home screen”... - Page 21 Screen description Battery is charging Battery level is very low [Settings] ® You can also use the [Settings] app to view details about battery usage. From the home screen, tap [Battery]. Do not disturb mode is active Pen mode is active Glove mode is active Rain mode is active Airplane mode is active...
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Page 22: Customizing The Home Screen
Screen description Customizing the home screen Adding app shortcuts/folders to the home screen Swipe up the home screen, and then in the app list, find the desired app. Tap and hold the desired app, and then move it slightly. • The screen switches to the home screen. -
Page 23: Input
Input Input Typing and voice input The unit’s keyboard is displayed automatically when you tap a text entry field or when you are prompted to enter information. You can type using the on-screen keyboard; in some cases, you can also enter text by speaking. -
Page 24: Connectivity
Connectivity Connectivity Mobile network (models with wireless WAN only) You can use the unit to connect to a mobile network and access emails and the Internet. Mobile [Settings] ® [Network & network-related settings are available from the home screen by tapping internet] ®... -
Page 25: Wi-Fi
Connectivity Wi-Fi You can use the unit to connect to a wireless LAN access point and access emails and the Internet. Note • The Wi-Fi antenna is contained in the gray area indicated in the illustration below. Covering the area around the antenna with your hand may affect the signal quality. - Page 26 Connectivity Setting a portable Wi-Fi access point (models with wireless WAN only) You can use the unit as a Wi-Fi access point to connect other devices that are compatible with wireless LAN to the Internet. [Settings] ® [Network & internet] ® [Hotspot & tethering] ® From the home screen, tap [Wi-Fi hotspot].
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Page 27: Bluetooth
Connectivity Bluetooth You can use the unit to connect to other Bluetooth-compatible devices. Note • The Bluetooth antenna is contained in the gray area indicated in the illustration below. Covering the area around the antenna with your hand may affect the signal quality. Turning Bluetooth on and off [Settings] ®... -
Page 28: Airplane Mode
Connectivity Sharing the unit’s Internet connection via Bluetooth (Bluetooth tethering) Use this procedure to use the Bluetooth connection and share the Internet connection with a Bluetooth device that supports PAN profiles. You may not be able to share the unit’s mobile network connection (models with wireless WAN only) depending on your mobile network service provider. -
Page 29: Microsd Memory Card
Connectivity Displaying on an external display The unit’s screen can be displayed on an external display. Use a display cable to connect the unit’s Type-C port to an external display. Note • Depending on the display cable used, wireless WAN communication quality may be poor. microSD memory card See “Installing a microSD card”... -
Page 30: Security
Security Security Locking the screen You can lock the screen to prevent accidental operation. You can also enhance security by requiring a PIN, pattern, or password to prevent the screen from being unlocked. Configuring the screen lock [Settings] ® [Security] ® [Screen lock]. From the home screen, tap •... - Page 31 Security Adding the USB storage [DeviceManagement] ® [Device setting Swipe up the home screen, and then in the app list, tap items]. Add USB storage with the following procedures. – [Add device]: Enter the vendor ID or product ID of the USB storage you want to add. –...
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Page 32: Settings
Settings Settings Power options menu You can press and hold (power button) to display the power options menu. From here, you can perform or set the following commonly-used features. – Power off – Restart – Battery Warm Swap (see “Replacing the battery (Battery warm swap)” (page 17)) –... -
Page 33: Customized Silent Mode
[Panasonic Enterprise Launcher] app You can change the home app to Panasonic Enterprise Launcher. If Panasonic Enterprise Launcher is set, you can control the use of the functions or apps. In Panasonic Enterprise Launcher, there are two modes, kiosk mode and user mode. -
Page 34: Accessibility Settings
Settings [Settings] ® [Display] ® [Advanced] ® [Touch operation From the home screen, tap mode]. Select the desired mode. ® [Advanced], select the desired feature and configure it as desired. When necessary, tap – [Finger sensitivity]: Set the sensitivity required for the screen to respond to touch operations. If the sensitivity is high or the screen is wet, select [Low]. - Page 35 Settings – [Auto-rotate screen]: Allows you to configure the unit to rotate the screen automatically when the unit is tilted. – [Touch & hold delay]: Allows you to adjust the amount of time that passes before the unit recognizes a “long tap” as a tap-and-hold operation. –...
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Page 36: Apps
Apps Apps Starting apps There are several ways you can start an app. – Swipe up the home screen, and then in the app list, tap the app’s icon – Create a shortcut to the app in the home screen (see “Adding app shortcuts/folders to the home screen”... -
Page 37: [Stylusnote] App
[UserButtonService] is set at the time of purchase. If it is set to [Disable], the [UserButtonManager] app cannot be used. Panasonic Rapid Configuration Allows you to apply the various settings at once by scanning a QR code. WL/BL App Displays the apps whitelisted and blacklisted in management tools. - Page 38 Return to the previous state. Close the app. Note • Handwritten notes are saved to: [Settings] ® [Storage] ® ([Internal shared storage] ®) [Files] From the home screen, tap ® [Android] ® [data] ® [com.panasonic.psn.stylusdemo]. Operating Instructions - Reference Manual...
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Page 39: Camera
Camera Camera Taking pictures From the home screen, tap [Camera]. Confirm that (camera mode) is displayed. • is displayed, swipe the screen to the right and then tap to select camera mode. to take a picture. • You can use the digital zoom by pinching in and out or by pressing the volume buttons to adjust the zoom ratio. -
Page 40: Camera Settings
Camera • Flash mode : On : Off : Auto • Scene modes : Snow : Sunset : Night view : Landscape : Auto : HDR (mode that reduces blocked out blacks and blown-out highlights in scenes with large differences in brightness) •... -
Page 41: Gnss
GNSS GNSS Allows you to use GNSS information such as GPS and GLONASS. Note • The GNSS antenna is contained in the gray area indicated in the illustration below. Covering the area around the antenna with your hand may affect the signal quality. •... -
Page 42: Nfc Card Reader/Writer
NFC card reader/writer NFC card reader/writer The unit can read NFC card data. It can also transmit data with other devices that have NFC built in. Note • Hold the NFC card in the orientation as shown in the figure. •... -
Page 43: Barcode Reader (Equipped Models Only)
Barcode reader (equipped models only) Barcode reader (equipped models only) Description of parts <Portrait type> <Landscape type> A Barcode reader B Side button Barcode reader settings Swipe up the home screen, and then in the app list, tap [Barcode Reader]. Select the desired settings and then configure them according to your needs. -
Page 44: Usb Type-A Port (Usb 2.0 Host Only) (Equipped Models Only)
USB Type-A port (USB 2.0 Host only) (equipped models only) USB Type-A port (USB 2.0 Host only) (equipped models only) Opening the cover Put your fingertip on the tab (circled in the illustration), and slide the cover in the direction of the arrow until you hear a click. - Page 45 USB Type-A port (USB 2.0 Host only) (equipped models only) Lock the cover by sliding it in the direction of the arrow until you hear a click. • Close the cover firmly until the red area (circled in the illustration) of the cover is no longer visible. IMPORTANT •...
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Page 46: Smart Card Reader (Equipped Models Only)
Smart card reader (equipped models only) Smart card reader (equipped models only) IMPORTANT • Do not insert objects other than the smart card. • Do not insert a wet card. • Do not insert a cracked card. • Wipe dirt off the contact part of the card before use. •... - Page 47 Smart card reader (equipped models only) Face up the contact part (B), then insert the smart card into the slot. • Insert the card all the way in. Removing the smart card Pull the card straight out. Close the cover (A), and then slide it down until you hear a click (B). •...
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Page 48: Hardware Diagnostics
Hardware diagnostics Hardware diagnostics About hardware diagnostics If you suspect that the unit’s hardware is not operating correctly, you can use the [Hardware Diagnostic] app to check if there are problems with the hardware. If there is a hardware problem, contact your technical support representative. - Page 49 Hardware diagnostics Diagnosing the LCD [Hardware Diagnostic] ® [10. LCD]. Swipe up the home screen, and then in the app list, tap Rotate the unit and check that the screen is displayed as follows. <Vertical> <Horizontal> Tap the screen, and go back one screen. •...
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Page 50: Saving Or Checking The System Log And Diagnosis Results
Hardware diagnostics Diagnosing the battery health [Hardware Diagnostic] ® [12. Battery Swipe up the home screen, and then in the app list, tap Health]. Check the details and then tap [OK]. Saving or checking the system log and diagnosis results Checking the system information [Hardware Diagnostic] ®... -
Page 51: Supplementary Items
Supplementary items Supplementary items Protective Film (FZ-VPFS11) Included accessories • Spatula ´ 1 Description of parts A Protective Film B Peel-off sheet C White tape D Blue tape How to apply the Protective Film Note • Do not bend the Protective Film. Creases may prevent the Film from being applied smoothly to the screen, and may make the screen difficult to see. - Page 52 Supplementary items Align the adhesive side of the Protective Film (the side of the Film with the peel-off sheet with the white tape) with the screen, and carefully attach the Film to the screen while peeling off the peel-off sheet. •...
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Page 53: Hand Strap (Fz-Vsts11)
Supplementary items Hand Strap (FZ-VSTS11) Handling and maintenance • Take care as there is a risk of the unit dropping when the hand strap is loose. • Do not use the hand strap if it is worn out or damaged. •... - Page 54 Supplementary items Place the unit on a flat surface such as a desk with the screen facing down, then attach the buckles to the strap attachment holes at the lower part of the unit. • Make sure there are no foreign objects under the unit. [If the barcode reader (landscape type) is not attached] Place the hand strap on the back side of the unit in the direction illustrated below, and attach the straps.
- Page 55 Supplementary items • If you want to attach the shoulder strap, do so now (page 56). If the battery pack (FZ-VSUT10) and the optional equipment are attached, fold the adjuster. • If the extended life battery pack (FZ-VZSUT11) is attached or the optional equipment is not attached to the unit, this step is unnecessary.
- Page 56 Supplementary items Attach the buckles (E), and adjust the buckle belts so that the hand strap is not loose (F). • Insert the buckles until you hear a click. Open the cover, adjust the hand strap to fit your hand, fold back and fasten the belt, and then fold the cover.
- Page 57 Supplementary items <Attachment example> When hanging the unit horizontally Operating Instructions - Reference Manual...
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Page 58: Shoulder Case (Fz-Vnss11)
Supplementary items Shoulder Case (FZ-VNSS11) Handling and maintenance • Take care as there is a risk of the unit dropping when the hand strap is loose. • Do not use the shoulder case if it is worn out or damaged. •... - Page 59 Supplementary items • Inserting the unit in the reverse direction may damage the headset terminal cover. Attach the belt of the hand strap part. • Pass the belt through the ring (G), adjust the hand strap to fit on your hand, fold back and fasten the belt (H), and then fold the cover (I).
- Page 60 Supplementary items <Attachment example> When hanging the unit horizontally Using the shoulder case To use the unit, open the front cover. • Make sure that you can see the microphone and the indicator of the unit (circled in the illustration). If they are hidden, reinsert the unit all the way in.
- Page 61 Supplementary items • Fold the front cover as shown below. Operating Instructions - Reference Manual...
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Page 62: Troubleshooting
Troubleshooting Troubleshooting General information If you experience any trouble while using the unit, refer to the information in this section for troubleshooting. If the problem persists, contact your technical support representative. Starting up The unit does not turn on. • To turn the unit on, press and hold (power button) for more than 2 seconds. -
Page 63: Indicator
Troubleshooting Tap the [Customized silent mode] switch to turn it off, then tap the [Minimum limit brightness] switch to turn it off. Tap the [Customized silent mode] switch to turn it on. There are red, green, or blue dots on the screen, or there is unevenness in screen colors or brightness. -
Page 64: Connectivity
Troubleshooting The screen seems slightly unresponsive to touches. Select [Normal mode]. I cannot operate the unit with a stylus. Select [Pen mode]. Connectivity The microSD card or other external device does not work. The unit cannot connect to a network. •... - Page 65 Troubleshooting Tap the [Use network-provided time] and [Use network-provided time zone] (models with wireless WAN only) switches to turn them on. Make sure the unit is in an area with good wireless reception, turn the unit off, and then turn it on again.
- Page 66 Troubleshooting • If the total power consumption of the connected USB device increases, the unit may turn off due to insufficient power. Reduce the number of USB devices to be connected, or connect a different USB device. If the unit turns off, remove all USB devices, reattach the battery pack, and then turn the power on again.
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Page 67: Appendix
Appendix Appendix Factory data reset CAUTION • The following procedure resets all settings and erases any data you have stored in the unit. Back up important data before performing this procedure. [Settings] ® [System] ® [Advanced] ® [Reset options] ® [Erase From the home screen, tap all data (factory reset)]. - Page 68 Disclaimer Panasonic is not liable for any loss or damage of data with user-installed software from use of this service. Nor are we liable for any malfunction or damage to the product due to user error. For details, see “Precautions”...
- Page 69 Data provided to you for this service is licensed to you under the same conditions as in the license agreement of the software for which the data is used. Unless otherwise indicated, use of this service does not constitute licensing or transfer of any intellectual property rights from Panasonic to you. Governing law and court of jurisdiction Japanese law forms the basis for use of this service and interpretation and application of this license agreement.
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Page 70: Regulatory Information
Appendix Regulatory information For USA models FCC RF exposure information The highest SAR value for this product as reported to the FCC is listed below: Highest value (W/kg) 1.40 <Only for models with an external antenna connector> External antenna This product is provided with external antenna connectors for connection to optional Vehicle Dock or Port Replicator for mobile external mounted antennas. - Page 71 Appendix Antenna types not included in this list that have a gain greater than the maximum gain indicated for any type listed are strictly prohibited for use with this product. User must maintain minimum 20 cm spacing between the external antenna and all person’s body (excluding extremities of hands, wrist and feet) during wireless modes of operation.
- Page 72 Appendix Disposal of Old Equipment Only for European Union and countries with recycling systems This symbol on the products, packaging, and/or accompanying documents means that used electrical and electronic products must not be mixed with general household waste. For proper treatment, recovery and recycling of old products, please take them to applicable collection points in accordance with your national legislation.
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Page 73: Specifications
Appendix Specifications Typical unit specifications and certain options are described below. Unit configuration may vary. Main specifications Qualcomm SDM660 ® Memory 4 GB Storage 64 GB Display Internal LCD 7.0 in. WXGA (1280 ´ 800 dots) Touchscreen 10-finger touch (capacitive): Glove mode Rain mode Pen mode (Passive type) - Page 74 Appendix Wi-Fi Standards supported (for Asia-pacific models) IEEE 802.11a/b/g/n/ac/d/h/i/r/k/v/w Wireless channels used IEEE 802.11a / IEEE 802.11n (5 GHz) / IEEE 802.11ac • W52 (36, 40, 44, 48 ch) • W53 (52, 56, 60, 64 ch) • W56 (100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140 ch) •...
- Page 75 Appendix Battery <Battery Pack (FZ-VZSUT10)> Lithium-ion 3200 mAh (typ.) / 3100 mAh (min.) Rated Voltage 3.8 V Operating time (approx.) 8 hours Charging time (approx.) 3 hours (when using the specified AC adaptor) 3 hours (when using the optional cradle) <Extended Life Battery Pack (FZ-VZSUT11)>...
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Page 76: Accessories
Does not guarantee operation of all USB-compatible devices. When the total power consumption of the connected USB device is high, you may not be able to use the USB device due to insufficient power. Measurement results are based on Panasonic testing methods. Varies depending on the usage conditions, or when an optional device is attached. - Page 77 Appendix Shoulder Strap CF-VNS331 Shoulder Case FZ-VNSS11 Stylus CF-VNP025 Operating Instructions - Reference Manual...
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Page 78: Warranty For U.s.a
Panasonic’s sole discretion, the Panasonic products listed below (“Product(s)”) with new or rebuilt parts, free of charge in a Panasonic Authorized Service Center for the period specified below from the date of original purchase in the event of a defect in materials or workmanship. These warranties are extended solely to the original purchaser and cannot be transferred. - Page 79 Appendix Options and Accessories Warranties The below listed Panasonic branded or Panasonic supplied options and accessories are covered under this limited warranty for the period specified from the date of purchase or as specifically stated below: • AC Adaptor / Power Cord – 1 Year •...
- Page 80 This limited warranty only covers failures due to defects in materials or workmanship which occur during normal use of the Product. If a Product unit is sent to a Panasonic Authorized Service Center and no hardware failure is found, the customer will be billed for labor to correct a software issue or reimage the applicable Hard Disk, or Solid State Drive plus shipping and applicable administrative fees at the current rates set by Panasonic.
- Page 81 This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. For technical support or to arrange for service on your Panasonic computer product, call our toll-free hotline at 1-800-LAPTOP5 [option 1] (800-527-8675).
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Page 82: Warranty For Canada
For Canada PANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTY Coverage – Panasonic Canada Inc. (“PCI”) warrants to you, the first end user customer, this computer product (excluding software media), when purchased from PCI or from a PCI authorized reseller, to be free from defects in materials and workmanship under normal use, subject to the terms set forth below, during the period of warranty coverage specified. - Page 83 Panasonic will not be responsible for any liability resulting, and in any way for any damages or loss resulting from the use of this product arising out of the foregoing uses.
- Page 84 GARANTIE LIMITÉE – ORDINATEURS ET PÉRIPHÉRIQUES PANASONIC Couverture – Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que ce produit informatique (à l’exclusion des supports des logiciels) est, au moment de sa vente par PCI ou d’un revendeur agréé par PCI, exempt de défauts de pièces et de fabrication dans les conditions normales d’utilisation, et ce, pendant...
- Page 85 Emballez soigneusement le produit, de préférence dans son emballage d’origine. Joignez une description de la défaillance de même qu’une pièce justificative de la date d’achat. Panasonic Canada Inc. ne peut être tenue responsable pour tout dommage ou perte subi pendant le transport si vous avez choisi le transporteur.
- Page 86 GARANTIE LIMITÉE – SUPPORTS DES LOGICIELS Couverture – Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que le ou les disques ou tout autre support sur lequel le ou les programmes sont fournis sont exempts de défauts de pièces et de fabrication dans des conditions normales d’utilisation au Canada, et ce, pour une période de soixante (60)
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Page 87: Warranty For Europe
This warranty only applies to new Panasonic Toughbooks or Toughpads purchased in the EEA and Switzerland and Turkey. - Page 88 Panasonic does not warrant that the functions contained in the software will be uninterrupted or error free. Panasonic assumes no risk of and shall not in any case be liable for any damages, including, without limitation, any special, incidental, consequential, or punitive damages arising from breach...
- Page 89 This limited warranty gives you specific legal rights and you may also have other rights that vary from country to country. You must consult applicable country laws for a full determination of your rights. Contacts Address TOUGHBOOK European Service Centre Panasonic Manufacturing (UK) Ltd Wharfedale Road Pentwyn Industrial Estate Cardiff CF23 7XB...