• Consult the dealer or an experienced radio/TV technician for help. CAUTION: Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc. Unauthorized modification could void the user’s authority to operate this product.
IMPORTANT SAFETY INSTRUCTIONS Read these instructions. 17. Power Cord Caution: It is recommended that appliances be placed Keep these instructions. upon a dedicated circuit; that is, a single outlet circuit Heed all warnings. which powers only that appliance and has no additional outlets or branch circuits.
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IMPORTANT SAFETY INSTRUCTIONS 26. Do not touch the ventilation openings, as they may become (Continued from previous page) hot while the STB is operating. 22. Outdoor Antenna Grounding 27. If you smell smoke or other odors coming from the STB or If an outside antenna or cable system is connected to the hear strange sounds, unplug the power cord, and contact an product, follow the precautions below.
If you are connecting the STB to an LG display panel, the LG remote provided with the display should be sufficient. If you are connecting the STB to a non-LG display panel or if you intend to use multiple STBs/displays in a single room installation environment, an LG Installer Remote dedicated to STB control is available for purchase.
Before You Begin • If you are connecting the STB to an LG display panel, the display panel should be in a known state. That is, the display panel should be either in a factory default state or custom configured (in its default mode) with selected settings, for example, the aspect ratio, that you wish to use in conjunction with the STB.
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STB-3000 Cabling Connections (Cont.) (Continued from previous page) b) Use the HDMI cable provided to connect HDMI OUT on the STB-3000 rear jack panel to the HDMI1 input connector on the rear jack panel of the display. * c) For RF delivered content, connect a 75 ohm coaxial wire from the Antenna/CATV wall jack to ANTENNA/CABLE IN on the STB-3000 rear jack panel.
* Only one Television/Display Control connection should be used. The proper connection depends on the type of display panel to be controlled. Also, note that on early STB-3000 models, the RS-232C TELEVISION CONTROL jack is labeled “DISPLAY CONTROL 1” and the MPI/MTI TELEVISION CONTROL port is labeled “DISPLAY CONTROL 2.”...
STB’s CPU or Protocol Translator Card (PTC) or it resides externally from the STB (i.e., in a device from the solution provider). The STB-3000 is capable of Free-To-Guest (FTG) Mode operation via the STB CPU. Alternatively, the STB can be configured for Pass-through Mode (default). When in Pass-through Mode, the STB-3000 may also be controlled externally via its EXT MPI CONTROL port (on early STB-3000 models, labeled “MPI”).
• Local: Configure an individual STB-3000 via its USB port using a USB memory device / TLX file. The “Teach to STB (TLX)” process and associated procedures for FTG Mode configuration are described on pages 43 to 48.
Commercial Mode Overview (Cont.) While the STB is in FTG Mode: • Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu items will be read-only. • Any FTG configuration changes must be made using a TLX file (typically edited in the FTG File Manager).
Pro:Centric Operation Pro:Centric Interactive Menu Features LG’s Pro:Centric application enables guests to locate and select television entertainment using an interactive channel guide, check the daily weather, and view hotel and surrounding amenities via custom billboards and points-of-interest maps. Pro:Centric application features include: •...
Pro:Centric Operation (Cont.) Pro:Centric Setup Administration and management options for the Pro:Centric server are described in detail in the Pro:Centric Server Admin Client User Guide. This document describes only those settings that must be specified on the STB to enable Pro:Centric remote management and/or the Pro:Centric application. •...
Setting the Video Output Resolution The first time you turn ON the STB/display panel, a Please Select Video Output Resolution menu will be displayed, and you will need to select the appropriate option—720p, 1080p, or 1366 x 768— for the STB’s video output format. You cannot proceed with STB configuration until you make a selection.
EZ-Manager Wizard The primary purpose of the EZ-Manager Wizard is to guide you through the process (automated or manual) of configuring the essential Installer Menu items for Pro:Centric operation. The wizard is initiated once the video output resolution is set (see previous page) and subsequently each time the STB/display panel is turned ON, until one of its configuration methods has been completed or the wizard is exited.
Initiate Configuration or Exit the EZ-Manager Wizard The Welcome screen provides a brief introduction to the EZ-Manager Wizard. WELCOME TO LG’S EZ-MANAGER WIZARD . Use this setup wizard to configure the STB for Pro:Centric and/or Free-To-Guest (FTG) operation. Select NEXT to continue.
EZ-Manager Wizard (Cont.) STB Configuration Options From the STB Configuration Options screen, you can choose how to proceed with the configuration of this STB/display (assuming you do not opt to exit the wizard, which you may also do at any time). Note: If you intend to use the Zoning feature(s) on the STB for location-specific configuration purposes, select the “Zones &...
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EZ-Manager Wizard (Cont.) EZ-Manager Wizard (Cont.) Note: Zoning features are only applicable for STBs that will be configured using a TLX file (local or remote configuration). ZONES, LABEL, AND ROOM NUMBER . If creating Wi-Fi Zones for AP settings, select the appropriate Wi-Fi Zone Wi-Fi Zone # (1-99) based on the Wi-Fi Zone in which this STB is installed.
EZ-Manager Wizard (Cont.) Configure Pro:Centric Settings Once you select “NEXT” from the STB Configuration Options screen, the Searching for Pro:Centric Server screen is displayed. Note: Select the “BACK” button, where available, to check previous settings, as necessary. SEARCHING FOR PRO:CENTRIC SERVER... It may take 2 min 51 second(s).
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EZ-Manager Wizard (Cont.) (Continued from previous page) If the process is successful, no further user interaction is required, though, in some instances, where the option (for example “NEXT”) is available, you may manually move forward to subsequent steps within the wizard to speed up the process. PROCESSING THE PRO:CENTRIC CONFIGURATION Downloading the Pro:Centric application files takes a few minutes.
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EZ-Manager Wizard (Cont.) Manual Pro:Centric Configuration 1. With the Searching for Pro:Centric Server screen on display, use the arrow keys on the Installer Remote to select/highlight MANUAL PRO:CENTRIC at the bottom right of the screen, and then press OK. In the Pro:Centric Manual Configuration screen (see examples below), you will be able to configure the appropriate Pro:Centric settings in the STB.
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EZ-Manager Wizard (Cont.) (Continued from previous page) 3. Refer to the appropriate subsection below, depending on the Pro:Centric server configuration, to complete the remaining fields. RF Configuration a) In the Media Type field, use the Left/Right arrow keys to select RF. b) In the Data Channel field, use the Left/Right arrow keys to select the RF channel number that will be used by the Pro:Centric server as its data channel.
EZ-Manager Wizard (Cont.) (Continued from previous page) When the Pro:Centric configuration is complete, an EZ-Manager Configuration Complete screen (see example on page 21) is displayed, and after 10 seconds, the wizard exits, and the STB turns OFF. Note: With the EZ-Manager Configuration Complete screen on display, you can also manually turn off or reboot the STB.
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EZ-Manager Wizard (Cont.) (Continued from previous page) 2. Use the arrow keys on the Installer Remote to select USB CONFIGURATION, and then press You will be redirected to the STB Manager / USB Download Menu (see example below). STB MANAGER CANCEL USB Download Menu Ez Download...
Ez Download Utility The Ez Download utility, available from the STB Manager / USB Download Menu, enables you to select multiple files at one time from the files loaded on a USB memory device. You may use this utility to download any one or all of the following to an STB: a TLX file for configuration purposes, an STB (CPU) software update, a PTC software update.
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Ez Download Utility (Cont.) (Continued from previous page) 5. To access the STB Manager / USB Download Menu from the STB menus: • Press MENU on the Installer Remote to display the STB setup menus (STB is in Pass- through Mode) or the Function Menu (STB is not in Pass-through Mode). •...
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Ez Download Utility (Cont.) (Continued from previous page) Note: If there are no files of a particular file type on the USB device, that file type field will not be displayed in the Ez Download screen. For example, if there are no PTC files on the USB device, you will not see a “PTC Software”...
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Ez Download Utility (Cont.) (Continued from previous page) Update progress will be shown in a new screen. Do NOT remove the USB device while updates are in progress. When the Ez Download process is complete, an overview of the results will briefly be displayed and then, the STB will reboot. ...
Once you re-enter the correct password (e.g., press 9-8-7-6 + EXIT), the STB Installer Menu will display. Note: If an LG Hospitality TV (for example, LP645H, LT670H, etc.) is being used as the display panel (connected to MPI/MTI TELEVISION CONTROL on the STB) and you press the TV Installer Menu entry sequence + OK, you will access the TV’s Installer Menu instead of the STB’s Installer Menu.
Installer Menu (Cont.) As part of the Installer Menu header (in all modes), two 3-character acronyms are displayed to indicate the STB’s current configuration mode. The table below lists all possible mode identifiers for the STB-3000. Acronym Description CPU-CTV Pass-through Mode with Channel Map in CPU...
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MUTE DISABLE 0 / 1 Set to 1 to disable Mute Function. If set to 1, menu navigation buttons/functions on LG Hospitality and commercial KEY DEFEAT 0 / 1 non-LG display panels are not functional/available. N/A for LG Public Displays or LG Commercial Monitors.
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EN NOISE MUTE 0 / 1 (Analog channels only) If set to 1, audio is muted if no signal is present. If set to 1, all LG Hospitality and commercial non-LG display panel button KEY LOCK 0 / 1 functions are locked. N/A for LG Public Displays or LG Commercial Monitors.
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Installer Menu (Cont.) Detailed Descriptions of Installer Menu Items 000 - INSTALLER SEQUENCE 003 - BAND/AFC (Band/Automatic Frequency Control) Specifies entry sequence to the Installer Menu. There are four possible settings for this option: 0 = 9876 1 = 4321 0 = Broadcast 1 = CATV (default) 2 = 1478...
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STB’s menus by pressing MENU on the remote. This setting also allows full access to channel settings in the STB Note: This feature does not apply to LG Public Displays or LG setup menus (i.e., channels may be added or removed from the Commercial Monitors since the STB will always disable those channel lineup, channel labels and icons may be edited, etc.).
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Disabled LG Sound Sync (optical) HDMI 1 input in PC Mode. Set to 0 to disable display panel HDMI Enabled LG Sound Sync (BT wireless) 1 input. Disabled LG Sound Sync (BT wireless) 039 - REAR AUX EN. (Rear Aux Enable) Note: If a SIMPLINK-enabled device is connected to the STB Set to 1 to enable display panel rear Aux (Video 1) input.
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Set to 0 to disable Key Lock. 004 STRT CHANNEL is set to 255. Note: This feature does not apply to LG Public Displays or LG 078 - UPN MSB (UPN Most Significant Byte) Commercial Monitors since the STB will always disable those User programmable number, most significant byte readable by displays’...
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0, number selected is the digital channel’s Minor Start Channel Delay value, accordingly. number. Note: This item does not apply to LG Hospitality display panels. Note: This item is not available in the Installer Menu when item 004 STRT CHANNEL is set to 0 or 255.
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Installer Menu (Cont.) 117 - FACT DEFAULT (Factory Default) Under standard STB/display panel OFF/ON operating conditions Set to 1 and press OK to restore the factory default settings of all (i.e., item 002 AC ON is set to 0), a Wake For Update event occurs Installer Menu items.
Custom Master STB Setup This section describes how to create a customized Master STB Setup for cloning purposes when the STB is in Pass-through Mode. The Master STB Setup can used to configure either STBs that are to remain in Pass-through Mode or STBs that are to be configured for FTG Mode. Cloning requirements and procedures are described in detail on pages 43 to 48.
Custom Master STB Setup (Cont.) Custom Master STB Setup Procedure 1. Turn ON the STB/display panel. The next step depends on whether the EZ-Manager Wizard appears on the screen when you turn ON the STB/display: • If the wizard is displayed, the STB is in the required factory default state.
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Custom Master STB Setup (Cont.) (Continued from previous page) 4. Set up STB/display panel features. On-screen setup menus control the features of the STB/display. Press MENU on the Installer Remote to access the STB setup QUICK SETTINGS menus, and then set Channel, Picture, Sound, etc. options to the Quick desired configurations.
Cloning Procedures Cloning typically refers to the process of using a Master STB Setup to configure a Target STB. This section describes how to save (Learn) a Master STB Setup and transfer (Teach) it to a Target STB using a USB memory device / TLX file. You can also create a TLX file using the FTG File Manager and then use the Teaching procedure to transfer the configuration to Target STBs.
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Select the filename, and then select OK below. < > STB-3000-UA00001.TLX 8. When you are ready to initiate Learning, use the arrow keys to select OK on the screen, and then press OK on the Installer Remote. (Continued on next page)
Cloning Procedures (Cont.) (Continued from previous page) Learning progress will be shown in a pop-up banner at the bottom of the Learn From STB (TLX) screen. This process may take a few minutes. Do NOT remove the USB device while Learning is in progress.
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Cloning Procedures (Cont.) (Continued from previous page) • If the TLX file contains an FTG Channel Map that was Learned from a Master STB, the physical RF channels in the FTG Channel Map have been assigned logical channel numbers (see “Learning Configuration from a Master STB”...
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Note: Filenames for TLX files that were Learned from an STB are comprised of the STB model and a five-digit number, for example, STB-3000-UA00001.TLX. • If the TLX file includes an FTG Channel Map with RF channels and Aux inputs only, you can choose the format for the channel tuning/banner display.
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Logical Select the file to download, and then select UPDATE below. Physical STB-3000-UA00001.TLX UPDATE Teaching progress will be shown in a pop-up banner at the bottom of the Teach To STB (TLX) screen. This process may take a few minutes. Do NOT remove the USB device while Teaching is in progress.
FTG File Manager Utilities Overview This section provides an overview of the FTG File Manager, which is used for FTG Mode configuration. FTG File Manager software is available online at: www.LGsolutions.com/ftgsoftware. Creating an FTG Configuration File The procedure below describes how to use the FTG File Manager utilities (see sample screens on pages 51 to 54) to create an FTG Configuration (.tlx) file that can be saved to a USB memory device.
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Menu List contents, click the Clear button in the List command section of the FTG File Manager main screen. 8. Transfer the FTG Configuration (.tlx) file to a USB memory device, and proceed to “Teaching Configuration to a Target STB” on pages 45 to 48 to transfer the FTG Configuration file to an STB-3000. 206-4272...
Copy FTG Installer Menu settings to and from FTG Configuration List. Assign Zone as applicable. Load default FTG Installer Menu for STB-3000. TV SETUP MENU LIST TLX FILE CONTENTS STB Setup Menu data to be Data contained in opened FTG Configuration (.tlx) file.
FTG File Manager Utilities Overview (Cont.) FTG Channel Map Configuration Utility The FTG Channel Map Configuration Utility enables you to create, view, edit, and print a Logical Channel Map. EDIT/ADD MAP PRINT MAP Click to open the FTG Click to display a printable Channel Map Editor to create FTG Channel Map Report.
FTG File Manager Utilities Overview (Cont.) FTG Channel Map Editor The FTG Channel Map Editor shows a single Logical Channel’s data and the FTG Channel Map. LOGICAL CHANNEL MAPPING CUSTOM CHANNEL LABELS/ICONS SET CHANNEL ATTRIBUTES Select a Logical Channel number. Then, Enter custom labels and select icons Check/select Encrypted, OSD, assign the RF, Major, and Minor channel...
LAN features, including the Wi-Fi Zoning feature. Refer to the Free-To-Guest (FTG) File Manager User Guide for further information. Also, see Reference section, “Using the STB’s Zoning Features,” for additional information on Wi-Fi Zoning. • Hospital parameters are not applicable for the STB-3000. 206-4272...
IP Environment Setup The IP Environment Menu enables you to set up the network features of the STB. If you intend to create a Master STB Setup for cloning purposes (see Master STB Setup procedure on pages 40 to 42), all IP Environment settings, with the exception of Wired Network Connection settings, the STB name (editable in the Media Share Menu), and SoftAP settings, may be cloned.
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IP Environment Setup (Cont.) (Continued from previous page) RF Configuration a) Select/highlight the Media Type field and press OK on the Installer Remote to display the drop-down list of options. Then, use the Up/Down arrow keys to select RF. Note: If the Media Type has already been set in the EZ-Manager Wizard, the specified value will be reflected in this field.
IP Environment Setup (Cont.) (Continued from previous page) Pro:Centric Application Mode Configuration Select/highlight the Mode field and and press OK on the Installer Remote to display the drop-down list of options. Then, use the Up/Down arrow keys to select the appropriate Pro:Centric Application Mode setting—Configuration Only, FLASH, GEM, or HTML.
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IP Environment Setup (Cont.) Configuring a Wired Network Connection Note: If desired, you can configure both wired and wireless NETWORK connections. However, note that a wired connection is always prioritized over a wireless connection. That is, when the STB is Pro:Centric turned OFF and then back ON, if a LAN cable is detected between the STB and the network, the STB will default to the wired...
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IP Environment Setup (Cont.) (Continued from previous page) If the network is connected successfully, a “Connected to Internet” message will appear just below the progress display. If the network connection is not successful, the progress display will identify the network element in which the connection failed. Check your cabling and/or verify the configuration data, as necessary.
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IP Environment Setup (Cont.) IP Stream Control If necessary, due to an audio and/or video stream delay, IP Stream Control options enable you to compensate for synchronization irregularities by allowing audio PTS and video PTS offset modifications. This menu also enables you to specify the IGMP version (2 or 3). Note that any modifications to these settings should be performed by qualified personnel only.
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• The LG Smart Share feature allows guests to use the STB/display ® panel to access and view data shared either by wired DLNA Certified devices connected to the same LAN as the STB or by wireless LG ® devices using LG’s Smart Share application with Wi-Fi Direct ®...
IP Environment Setup (Cont.) (Continued from previous page) 3. If desired, you can specify a name for this STB so that it is easy to identify and differentiate from other STBs/TVs for which sharing has been/will be enabled. To edit the STB name (default: STB’s serial number), use the Up/ Down arrow keys to select the TV Name field, and then press OK.
Reference: Updating STB Software using a USB Memory Device This section describes how to update STB (CPU) and/or PTC software using the STB Manager / USB Download Menu “Update STB Software” and/or “Update PTC Software” option(s), respectively, though you may also use the Ez Download utility to update software, if desired. See “Ez Download Utility”...
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Reference: Updating STB Software using a USB Memory Device (Cont.) (Continued from previous page) 5. In the next screen (Update STB Software or Update PTC Software depending on your selection in step 4): • If more than one USB memory device is currently connected to the STB, be sure to select the USB device that contains the software file you wish to use.
Use the MPI/MTI cable provided to connect the RJ-12 MPI/MTI TELEVISION CONTROL port on the STB-3000 front jack panel to the MPI port on the rear jack panel of the display. * LG Commercial Monitors & Public Display TV Panels The STB-3000 may be used with LG Commercial Monitors (M3203CCBA, M3204C, etc.) or Public...
Reference: STB Aux Input Configuration ENABLE MPI DATA MPI DATA DATA STATUS DATA STATUS DIRECT ACCESS Installer STATUS TYPE TYPE 0xD2 TYPE 0x0D Tuning Menu Item Installer Menu 0x41 SOURCES CURRENT AV 046 START ENABLED (R/W) SOURCE (R) SOURCE (R) AUX SRCE (Start Aux Installer...
Installer Menu display code Input # for each Aux input that is available on the STB-3000. The table also identifies the Installer Menu item associated with each Aux input. Remember that in order for auto-sensing to be enabled for an input, that input must also be enabled in the Installer Menu.
This section describes how to restore a single STB, regardless of its current mode, to a factory default condition. The following procedure requires that you contact LG technical support to obtain a predefined value/password for Installer Menu item 117 FACT DEFAULT that enables access to initiate a factory “IN-STOP”...
Installer Menu profile to be included in an FTG Configuration (.tlx) file. For example, you may wish to create one STB-3000 Installer Menu profile for the hotel lobby and another STB-3000 Installer Menu profile for the fitness center, both of which are different from the Installer Menu profile used for standard guest rooms. The TV Zoning feature enables you to save multiple STB-3000 FTG Installer Menu profiles, each with its own Zone assignment, in one FTG Configuration file.
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Zone 0 setting will only be configured by the Installer Menu and/or TV Setup Menu profile(s) with a Zone 0 designation. If, on the other hand, the TV Zone # is set to 1, the STB will first look in the file for the STB-3000 Installer Menu and/or TV Setup Menu profile(s) with a Zone 1 designation.
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Reference: Using the STB’s Zoning Features (Cont.) Using the Wi-Fi Zoning Feature with Cloning Configuration A location-specific Wi-Fi configuration / TLX file may be saved (Learned) from an individual STB as part of a Master STB Setup and then be used during Teaching. First, the wireless network (i.e., the access point login data) must be configured in the Master STB’s IP Environment Menu (see “Configuring a Wi-Fi Network Connection”...
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Reference: Using the STB’s Zoning Features (Cont.) (Continued from previous page) • Label: Allows you to select a North, South, East, or West text label for this STB. Select/highlight the Label field and press OK. Then, use the Up/Down arrow keys to select the applicable label. Press OK when you are finished.
Smart Share application on the LG device. 1. Turn ON the STB/display panel. The next step depends on whether you need to turn ON Wi-Fi Direct (i.e., to connect to a wireless LG device): • If you do not need to turn ON Wi-Fi Direct, you can proceed directly to step 7.
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Reference: Using Media Share Features (Cont.) (Continued from previous page) Note: If Wi-Fi Direct is currently grayed out, you may need to turn OFF another Media Share feature in order to use Wi-Fi Direct. For example, make sure that SoftAP is turned OFF. See also note on page 73 regarding simultaneous use of Media Share features.
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Reference: Using Media Share Features (Cont.) (Continued from previous page) 2. Follow the on-screen instructions to initiate the Miracast / WiDi connection from your Miracast / WiDi device. Note that you may be prompted to enter a PIN number that appears on the display panel screen into your Miracast / WiDi connection window to complete the connection.
Only one Television/Display Control connection should be used depending on the type of display panel to be controlled. Refer to “STB-3000 Cabling Connections” on pages 7 to 9, and/or see Reference section, “Display Panel Specifications,” for information on determining the appropriate connection. Also, note that on early STB-3000 models, the RS-232C TELEVISION CONTROL jack is labeled “DISPLAY CONTROL 1”...
Reference: External IR Receiver Specifications The IR IN 3.5 mm stereo jack on the rear panel of the STB-3000 provides an input for an optional external IR receiver (Example: Sung Nam Electronics EAD61273113). The jack provides external IR VCC of 3.5 volts.
Reference: External Audio Line Out Specifications The AUDIO LINE OUT 3.5 mm stereo jack on the rear panel of the STB-3000 provides stereo fixed line level analog audio output for external audio equipment. Installer Menu item 097 AUDIO OUTPUT must be set to 9 to make analog audio output available.
Reference: Installer Remote Control Typical Key Functions An LG Installer Remote is required to set up and operate the STB/display panel. The LG Installer Remote illustrated below shows typical remote control functions and is provided for reference only. SMART Displays the STB’s Smart Launcher.
Reference: STB Installer Remote If you are using an LG display panel, the LG remote provided with the display panel should be sufficient. However, if you are using a commercial non-LG display panel or if you intend to use multiple STBs/displays in a...
Replace batteries. Wrong battery polarity. Check that “+” and “-” match in battery compartment. Too much light in room. Dim room light. Wrong Installer Remote. Requires compatible LG Installer Remote (see examples in this document). Contact your LG representative. 206-4272...
Plug AC/DC power conected to adapter into AC outlet. AC power? STB LED steady red? Press POWER on LG Installer Remote. Check the Television/ STB LED STB LED Display Control connection blinks off twice blinking? * between the STB and every five the display panel.
Troubleshooting (Cont.) Commercial Mode Check Use this flowchart to determine whether the STB is currently in Commercial Mode. Press POWER on LG Installer Remote. STB/display See STB Quick turned ON? Check flow chart. Leave STB/display ON, and press MENU on the Installer Remote.
The process of capturing a Master STB Refers to a particular commercial mode of server.) Setup and transferring it to a Target STB operation within an LG STB. See also FTG using a USB memory device. Mode. Pro:Centric Admin Client...
In addition to the source code, all referenced license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping and handling) upon e-mail request to opensource@ lge.com.
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Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric, Smart Share, and the “LG” logo are registered trademarks of LG Electronics Inc. DLNA Certified is a registered trademark of Digital Living Network Alliance. Intel is a registered trademark of Intel Corporation in the U.S.